Page 1 Your Operator's Manual Vehicle document wallet in the vehicle Here you can find information on operation, service work and the warranty for your vehicle in printed form. eSprinter Operator's Manual É9075840516jËÍ 9075840516 Order no. T907 0616 13 Part no. 907 584 05 16 Edition A-2025...
Page 2 Observe the chapter entitled "Children in the vehi- https://www.mercedes-benz.ca (only Canada) cle". Customer Assistance Center: 1-800-387-0100 Daimler VANS USA, LLC and Mercedes-Benz Can- ada, Inc. are Mercedes‑Benz Group AG enterpri- ses. Canada only: "Authorised Sprinter Dealer" is defined as an authorised Mercedes-Benz Sprinter Dealer.
Page 3 Always keep these documents in the vehicle. Welcome to the world of Mercedes-Benz Ensure that all documents are in the vehicle or Please read this Operator's Manual carefully and passed on when the vehicle is sold or loaned out. familiarize yourself with your vehicle before driving For questions concerning equipment and opera- it for the first time.
Page 4: Table Of Contents
Notes on the correct driver's seat posi- tion ............57 General notes ..........13 Notes on grab handles ....... 57 Environmental protection ......13 Seats ............57 Mercedes-Benz GenuineParts ..... 13 Steering wheel ........... 66 Attachments, add-on equipment, instal- Stowage areas ........... 67 lations and conversions ......14 Information about the bottle holder .... 68 Service and vehicle operation .....
Page 5 Notes on snow chains ......189 Adjusting the instrument lighting ....150 Tire pressure ..........190 Loading the vehicle ........195 Tire labeling ..........197 Mercedes-Benz Connect calls and Digi- Information on definitions (tires and tal Extras ..........151 loading) ............ 200 Mercedes-Benz Connect calls ....151 Changing a wheel ........202 Mercedes-Benz Connect ......
Page 6: Symbols
Symbols In these Operating Instructions, you will find the following symbols: & WARNING Danger due to failure to observe the warning notices Warning notices draw your attention to hazards that may endanger your health or life, or the health or life of others. Observe the warning notices.
Page 8: At A Glance
At a glance – Cockpit → Combination switch Cup holder → → Turn signal indicators 12 V socket → → High beam Key slot for KEYLESS-START → → Windshield wipers 115 V socket → → Rear window wiper USB port → → Steering wheel Touch Control Opens and closes the electric sliding door...
Page 9: Turn Signal Light
At a glance – Instrument cluster Instrument cluster (example) The functions of the existing indicator and warning lamps depend on the equipment. → → Speedometer é Regenerative brake sys- → ® ÷ ESP → ! Electric parking brake → · Distance warning (yellow) →...
Page 10: Overhead Control Panel
At a glance – Overhead control panel Depending on the equipment, certain but- tons may be unavailable or unassigned. → me button for Mercedes-Benz p Switches the right-hand Connect calls reading light on/off → → Ì Switches interior protec- Ë Switches tow-away alarm...
Page 11 At a glance – Overhead control panel Version 2 of the overhead control panel Depending on the equipment, certain but- tons may be unavailable or unassigned. Sun visors w Switches rear interior lighting on/off (unassigned, p Switches the left-hand depending on equipment) reading light on/off p Switches the right-hand | Switches automatic light...
Page 12: Door Operating Unit
At a glance – Door operating unit Door operating unit of vehicles with electrically adjustable seat → → Adjusts the outside mirrors p123 Operates the mem- ory function → %& Unlocks/locks the → central locking system Opens the door → →...
Page 13 At a glance – Door operating unit Door operating unit of vehicles without electrically adjustable seat → → Adjusts the outside mirrors Opens the door → → @ Switches seat heating W Opens/closes the right- on/off hand side window → →...
Page 14: Emergencies And Breakdowns
Check and add operating fluids QR code for accessing the res- cue card below the lock strikers → Buttons for the SOS emergency of the door on both the driver's call system and Mercedes-Benz and front passenger side connect → High-voltage disconnect device →...
Page 15: General Notes
Dispose of defective high-voltage batter- accessories that have not been approved by ies at a qualified specialist workshop. Mercedes-Benz, the operating safety of the vehicle may be jeopardised. Safety-critical systems such Environmental issues and recommendations as the brake system may malfunction. Use only...
Page 16: Attachments, Add-On Equipment, Installations And Conversions
All authorized Mercedes-Benz Center maintain a stock of Mercedes-Benz GenuineParts for all Structural changes to high-voltage compo- service and repair work required. Parts delivery nents, high-voltage lines and equipotential center are also strategically distributed to ensure a bonding lines are not permitted.
Page 17: Service And Vehicle Operation
1-877-762-8267 (USA) Service and Warranty Information booklet. 1-800-387-0100 (Canada) Your Mercedes-Benz will replace and repair all fac- tory-installed parts in accordance with the terms USA only: You can find further information in the Mercedes-Benz Roadside Assistance Program bro- of the following warranty terms and conditions: chure.
Page 18: Operating Safety
General notes Change of address or change of ownership & WARNING Risk of accident or injury due to incorrect modifications on electronic com- In the event of a change of address, please send ponent parts us the "Notification of Address Change" in the Service and Warranty Information booklet, or sim- Modification of electronic components, their ply call the Customer Assistance Center (USA) on...
Page 19: Installing The License Plate On The Front License Plate Bracket
General notes An electric vehicle has an electric motor. The elec- High-voltage components that may become very tric motor's power supply is provided by the high- hot are marked with separate warning labels: voltage on-board electrical system. & DANGER Risk of death and fire due to modified and/or damaged components of the high-voltage on-board electrical sys- The vehicle's high-voltage on-board electrical...
Page 20: Declarations Of Conformity And Notes On Driving In Different Countries
General notes Mizarstraße 3 Observe the following points when installing the license plate on the front license plate 12529 Schönefeld holder: Germany Install the license plate directly on the license plate holder without advertising Diagnostics connection media or other holders. The diagnostics connection is a technical interface Install the license plate so that it does in the vehicle.
Page 21: Qualified Specialist Workshop
Mercedes-Benz Service Center. Inform Mercedes-Benz as soon as possible about any change in address or vehicle ownership. You can do this at a Mercedes-Benz Service Cen- ter, for example. The connection and use of another device on Correct use of the vehicle...
Page 22: Notes For Persons With Electronic Medical Aids
You and all vehicle occupants should always wear ticularly one that you believe may affect vehicle seat belts. safety, we urge you to contact an Mercedes-Benz immediately to have the problem diagnosed and rectified. Notes for persons with electronic medical aids...
Page 23: Reporting Safety Defects
Transport Canada Electronic control units in addition to notifying Mercedes-Benz Canada Inc. Electronic control units are installed in your vehi- cle. Control units process data they receive from...
Page 24 General notes Personal data Depending on the technical equipment, the follow- A unique vehicle identification number identifies ing data are stored: every vehicle. Depending on the country, this vehi- Operating status of system components, cle identification number can be used by, forexam- suchas fill levels, tire pressure or battery status ple, governmental authorities to determine the Malfunctions or defects in important system...
Page 25 General notes Depending on the vehicle equipment, this includes depend on the specific app and your smartphone's operating system. the following settings, forexample: Seat and steering wheel positions Online services Suspension tuning and climate control settings Customisation settings, suchas interior lighting Wireless network connection If your vehicle has a wireless network connection, Depending on the selected equipment, you can...
Page 26: Copyright
EDR under vider. For further information about the Onboard normal driving conditions and no personal data Logic Unit, consult an authorized Mercedes-Benz (e.g., name, gender, age, and crash location) are Center. recorded. However, other parties, such as law...
Page 27 General notes the data storage medium in your vehicle document wallet and with latest updates on the following website: https://www.mercedes-benz.com/opensource Registered trademarks ® Bluetooth is a registered trademark of Blue- tooth SIG Inc. DTS™ is a registered trademark of DTS, Inc.
Page 28: Occupant Safety
Occupant safety – Brief overview of most important points coming into contact with parts of the vehicle Brief overview of most important points interior. The seat belts and air bags, for exam- Basic information ple, are components of the restraint system. Make sure that the following prerequisites in par- Child restraint system: you can find all informa- ticular have been met, so that the components of...
Page 29 Occupant safety – Brief overview of most important points strap must be routed forward from the seat Always ensure that all vehicle occupants belt outlet over the center of your shoulder. have their seat belts fastened correctly Keep your distance from the air bags, espe- and are sitting properly.
Page 30 Observe the information on the child seat safety feature of the seat belt ( page 36). Mercedes-Benz recommends that you have the vehicle towed to a qualified specialist workshop. Function of the restraint system warning lamp Function of the seat belt warning lamp...
Page 31: Information On The Automatic Functions Of The Restraint System
Occupant safety – Information on the automatic functions of the restraint system The ü seat belt warning lamp lights up for six triggering an automatic emergency call page 178) seconds each time the vehicle is switched on. A warning tone may also sound. switching off the drive system and high-voltage on-board electrical system After the vehicle is started, the seat belt warning...
Page 32 ( page 30). bag deploying. Mercedes-Benz recommends that you have the Information on how the restraint system works vehicle towed to a qualified specialist workshop How the restraint system functions depends on the after an accident.
Page 33 Stow such objects in a suitable place. Use only protective covers approved by Mercedes-Benz for the seat in question. & WARNING Risk of injury or death due to blocked seat belt buckle or seat belt ▌Risk due to pets in the vehicle interior...
Page 34 & WARNING Risk of injury due to malfunc- modate a person with physical disabilities, contact tioning sensors in the door an authorized Mercedes-Benz Center for details. The function of the airbags can be impaired USA only: for further information, contact our Cus-...
Page 35: Seat Belts
Occupant safety Do not touch the air bag parts. Airbags Have a deployed air bag replaced at a Overview of air bags qualified specialist workshop as soon as possible. & WARNING Risk of injury due to deployed airbag A deployed airbag no longer offers any protec- tion.
Page 36: Children In The Vehicle - Brief Overview Of Most Important Points
page 34). a forward-facing child seat Properly secure children up to a height of 5 ft a child booster seat – Mercedes-Benz recom- (1.50 m) or under 12 years of age on the mends using a child booster seat with a seat appropriate seat with a suitable and approved...
Page 37 Children in the vehicle – Important safety notes Only use child restraint systems which are in Be sure to comply with the manufactur- proper working condition er's installation instructions for the child restraint system and its correct use. & WARNING Risk of injury or death caused Make sure that the entire base of the by the use of damaged child restraint sys- child restraint system always rests on the...
Page 38: Securing The Child Restraint System
Children in the vehicle ble against the backrest of the front passenger & WARNING Risk of accident and injury due seat. to children left unattended in the vehicle The child restraint system must not be put If you leave children unattended in the vehicle, under strain between the roof and the seat they could, in particular: surface and/or be installed facing in the wrong...
Page 39: Child Safety Locks
Children in the vehicle The seat belts on the following seats are equipped possible, downwards to the child restraint sys- tem. with a child seat safety feature: If necessary, adjust the seat belt outlet and the Front passenger seat front passenger seat as appropriate. Rear seats Installing a child restraint system Child safety locks...
Page 40 Children in the vehicle Always activate the child safety locks installed if children are traveling in the vehicle. Never leave children unattended in the vehicle. When leaving the vehicle, always take the SmartKey with you and lock the vehicle. The following doors have child safety locks: Sliding doors The child safety locks on the doors secure each door separately.
Page 41: Opening And Closing
Opening and closing SmartKey In addition, the children could also set the vehicle in motion by, for example: Notes on the key's radio connections releasing the parking brake. & DANGER Risk of fatal injury to persons changing the gearbox position. with medical devices due to electromag- starting the vehicle.
Page 42 Opening and closing Do not store the key together with electronic devi- Removing and inserting the emergency key ces or metallic objects. This could impair the key's Removing functionality. If the indicator lamp does not light up when you press the button % or &, the battery is discharged.
Page 43: Doors
There is interference from a powerful radio signal Requirements: source. You need a CR 2032 lithium cell battery (3 V). Possible causes if the function of the key is Mercedes-Benz recommends that you have the impaired: battery replaced by a qualified specialist work- high voltage power lines shop.
Page 44 Opening and closing Keep the key out of reach of children. & WARNING Risk of fatal injury due to expo- sure to extreme heat or cold in the vehicle If persons, particularly children, are subjected to prolonged exposure to intense heat or cold, there is a risk of severe injury or even death.
Page 45 Opening and closing To unlock: with the doors closed, press the To activate: press and hold the button until button 1. you hear an acoustic signal. To lock: with the doors closed, press the but- To deactivate: press and hold the button ton 2.
Page 46 Opening and closing To unlock: Turn the emergency key counter- Never leave animals in the vehicle unat- clockwise to position 1. tended. To lock: turn the emergency key clockwise to Always secure animals properly, e.g. with position 1. a suitable animal transport box. Right-hand-drive vehicles: turn the emergency After leaving the vehicle and closing the last key in the opposite direction for each case.
Page 47: Sliding Door
Opening and closing This will allow you to access or exit the vehicle Sliding door without having to always open the sliding door Opening/closing the sliding door from the outside completely to its end position. The sliding door is not fully engaged when in the intermediate &...
Page 48: Electric Sliding Door
Opening and closing Pull the safety pin upwards manually or use If the sliding door is obstructed while closing, it opens fully again. the central locking button to unlock the sliding door ( page 42). If the electric motor of the sliding door is in danger of overheating, e.g.
Page 49 Opening and closing The indicator lamp in the button flashes and the button flashes. If the sliding door is opened completely, the indicator lamp in the button lights up. To close: press the buttons briefly. The sliding door closes automatically. When closing with the button 1, two acoustic signals are also sounded.
Page 50 Opening and closing Opening/closing the electric sliding door using the Unlocking the electric sliding door manually door handle In the event of a malfunction or if the battery has been disconnected, you can use the battery disconnect switch to disconnect the sliding door from the electric motor.
Page 51: Rear-End Doors
Opening and closing Open or close the sliding door with the outside Then briefly press the button on the cen- or inside door handle. ter console or the sliding door button the door sill (B-pillar) once or pull the door Establishing the connection between sliding door handle ( page 48) to open the sliding door...
Page 52 Opening and closing Closing the rear-end doors from the outside Make sure that there is sufficient clear- ance when opening the rear-end doors. Close the left rear-end door firmly from the outside. Opening the right rear-end door Close the right rear-end door firmly from the outside.
Page 53: Partition Sliding Door
Opening and closing Requirements: * NOTE Damage to the rear-end doors due The vehicle features the necessary equipment to objects obstructing their range of move- for opening the rear-end doors up to an angle ment of 270° (side wall). When the rear-end doors are opened, any objects obstructing the range of movement of the rear-end doors can be damaged as well as the vehicle.
Page 54: Side Window
Opening and closing Before every journey, close the parti- Side window tion sliding door and ensure that it is Opening and closing the side windows engaged. & WARNING Risk of entrapment when open- From the cab ing a side window When opening a side window, parts of the body could be drawn in or become trapped between the side window and window frame.
Page 55 Opening and closing during resetting when the side window is closed again man- ually immediately after automatic reversing The reversing function cannot prevent some- one from becoming trapped in these situa- tions. During the closing process, make sure that no body parts are in the closing area.
Page 56: Anti-Theft Protection
Opening and closing When the convenience closing feature Anti-theft protection is operating, monitor the entire closing Function of the immobilizer process and make sure that no body The immobilizer prevents your vehicle from being parts are in the closing area. started without the correct key.
Page 57 Opening and closing ATA is automatically deactivated in the following Arming/disarming the tow-away alarm situations: Arming/disarming after unlocking the vehicle with the key Lock the vehicle with the key. after pressing the start/stop button with the The tow-away alarm will automatically be key inside the vehicle armed after about 40 seconds: ▌Arming/disarming the ATA (Anti-Theft Alarm...
Page 58 Opening and closing Function of interior protection The interior protection is activated again in the following instances: Function the vehicle is unlocked again. A visual and acoustic alarm is triggered if the a door is opened armed interior protection detects motion in the vehicle interior.
Page 59: Seats And Stowage
Seats and stowage You have a good overview of the traffic condi- Notes on the correct driver's seat position tions. & WARNING Risk of accident due to adjust- Your seat belt sits snugly against your body and passes across the center of your shoulder ing the vehicle settings while the vehicle is in motion and across your hips in the pelvic area.
Page 60 Seats and stowage Using the head restraint fore-and-aft adjustment, This could cause you to lose control of the adjust the head restraint so that it is as close to vehicle. the back of your head as possible. Always make sure that the driver's seat is engaged before starting the vehicle.
Page 61 Seats and stowage To adjust the seat backrest inclination: rotate steering wheel and mirror, and fasten handwheel forwards and backwards until your seat belt. the desired position has been reached. & WARNING Risk of becoming trapped if the Adjusting the front seats manually (with Seat Com- seat height is adjusted carelessly fort Package) If you adjust the seat height carelessly, you or...
Page 62 Seats and stowage Using handwheel 6, set the body weight * NOTE Damage to the seats when moving (88 lb (40 kg) to 265 lb (120 kg)) so that the the seats back seat suspension works optimally. If you set a The seats may be damaged by objects when higher weight, the seat suspension will become moving the seats back.
Page 63 Seats and stowage & WARNING Risk of accident due to adjust- & WARNING Risk of injury or death due to an ing the vehicle settings while the vehicle is incorrect seat position in motion The seat belt does not offer the intended level You could lose control of the vehicle in the of protection if you have not moved the seat backrest to an almost vertical position.
Page 64 Seats and stowage Setting 4-way lumbar support & WARNING Danger of entrapment when memory function is activated by children When children activate the memory function, they can get trapped, especially if they are unsupervised. Never leave children unattended in the vehicle. When leaving the vehicle, always take the key with you and lock the vehicle.
Page 65 Seats and stowage When rotating the seat, open the respective Engage the driver's seat and front front door in order to avoid a collision with the passenger seat in the direction of travel door trim. before you start the vehicle. Adjust the steering wheel in such a way that there is sufficient clearance to rotate and &...
Page 66 Seats and stowage Folding the folding seat up/down approximately 20 degrees (a fifth of its folding travel). & WARNING Risk of injury when using the Release the push button of catch and fold folding seat due to inserted key seat cushion further up by pulling on the center with both hands.
Page 67 Adhesive label on seat base You can obtain further information from any authorized Mercedes-Benz Center. Head restraints ▌Adjusting the head restraint manually Head restraint (example of luxury head restraint on the driver's seat) &...
Page 68: Steering Wheel
Seats and stowage Switching the seat heating on/off To lower the level: press button until the required heating level is reached. & WARNING Risk of burns due to repeatedly Depending on the heating level, one to three indicator lamps will light up. switching on the seat heating To switch off: press button until all indica-...
Page 69: Stowage Areas
Seats and stowage Adjusting the steering wheel When you switch the vehicle off, the steering wheel heater will switch off. Stowage areas Overview of the front stowage compartments ▌Overview of the front storage compartments Observe the notes on loading the vehicle page 162).
Page 70: Information About The Bottle Holder
Seats and stowage Information about the bottle holder The cup holders for the driver and front passenger are in the center console. Bottle holder in the front doors (example: front Key holder for vehicles with a reduced antenna passenger door) detection range (KEYLESS-START) is located in the driver's cup holder.
Page 71: Sockets
Seats and stowage Requirements: Depending on the vehicle equipment, the vehi- The vehicle is switched on. cle has additional 12 V sockets: in the lower control panel in the front cen- ter console in the driver's seat in the cargo compartment Notes on the 115 V socket * NOTE Damage to the auxiliary battery due to full discharge...
Page 72: Installing And Removing The Floor Mats
Seats and stowage & DANGER Risk of death due to using the Installing and removing the floor mats socket incorrectly & WARNING Risk of accident due to objects In particular, you could receive an electric in the driver's footwell shock: Objects in the driver's footwell may impede If you touch the inside of the socket pedal travel or block a depressed pedal.
Page 73: Light And Vision
Light and vision The turn signal light, high beam and high-beam Lighting flasher are operated with the combination Notes on adjusting the lights when driving abroad switch ( page 72). Vehicles with halogen or static LED headlamps: Leaving the parking lamps on for several hours Changing the headlamps is not necessary.
Page 74 Light and vision To switch the front fog light on or off: press g1 Driver's seat and front passenger seat button 5. occupied, select g or 1 depending on the desired headlamp range To switch the rear fog light on or off: press button 4.
Page 75 Light and vision Use the combination switch to select the Switching the hazard warning light system on/off desired function. Switching on high beam Switch on the low beam ( page 71). Push the combination switch forwards 1. The K indicator lamp on the instrument cluster will light up.
Page 76: Adjusting The Interior Lighting
Light and vision When reverse gear is engaged, the lighting Adaptive Highbeam Assist is only an aid. You are switches to the opposite side. responsible for ensuring correct vehicle lighting in accordance with the prevailing light, visibility and traffic conditions. Highbeam Assist The system's optical sensor is located behind the ▌Adaptive Highbeam Assist function...
Page 77 Light and vision p Switches the front-right reading lamp To switch the front right reading lamp on/off: press button 5. on/off Adjusting the interior lighting for body manufac- Switching the rear passenger compartment interior turer add-on equipment lighting on/off To switch the front left reading lamp on/off: 1 ...
Page 78: Changing Bulbs
Light and vision Important safety notes Before changing the bulbs, switch off the vehi- cle's lighting system. This will prevent a short circuit. Use only spare bulbs of the same type and with the correct voltage. Use bulbs only in enclosed lamps that have been designed for them.
Page 79 Light and vision Low beam/perimeter light: pull housing cover rearward to remove it. Pull the socket rearward to remove it. Remove the illuminant from the socket. Insert the new illuminant into the socket such that the base of the bulb rests fully against the base of the socket.
Page 80 Light and vision Vehicles with standard tail lamps Brake light/tail light/perimeter light Brake lights/tail lamps/perimeter lights: Backup lamps P 21 W Rear fog light Backup lamp: P 21 W Switch off the lighting system. License plate lamp: W 5 W Open the rear-end door. Rear fog light: P 21 W You can replace the following light sources.
Page 81 Light and vision Removing same type and power as those installed during production may be used. Remove screws and pull out the tail lamp in the direction of the arrow. Remove the plug from bulb mount 3. Remove screws and remove bulb mount from the tail lamp.
Page 82: Windshield Wipers
Light and vision Switching the rear window wiper on and off Windshield wipers Switching the windshield wipers on and off Requirements: The power supply is switched on. ô Single wipe/wash è Intermittent wiping Single wipe: press button to the pressure point.
Page 83 Light and vision Replacing the wiper blades Always switch off the windshield wipers If the wiper blades are worn out, they will no and vehicle before changing the wiper longer wipe the windshield properly. Replace blades. the wiper blades twice a year, preferably in spring and fall.
Page 84: Mirrors
Light and vision Slide catch downwards until it engages. steering wheel and mirror, and fasten your seat belt. Fold the wiper blade back onto the wiper arm. Fold wiper arm back onto the windshield. & WARNING Risk of accident due to mis- judgment of distance when using the Replacing the rear window wiper blades front-passenger mirror...
Page 85 Light and vision Fold in the outside mirrors before having the vehicle washed at an automatic car wash. Before setting off, switch on the power supply or the vehicle. To fold in or out: briefly press button 2. To select: use button to select the outside mirror to be adjusted.
Page 86 Light and vision Press button to move the angle down- wards. Press button to move the angle upwards. Activating and deactivating the rear view camera image The vehicle may be equipped with a rear view cam- era with image in the inside rearview mirror. To activate, put the vehicle in reverse gear or press button 5.
Page 87: Climate Control
Climate control Overview of climate control systems Heating system overview Sets the temperature ¤ Switches the rear window defroster on/off ( page 90) O Switches footwell air distribution on/off ¬ Switches windshield defrosting on/off page 89) & Vehicle switched on: Max Comfort mode cut-in;...
Page 88 Climate control TEMPMATIC overview w Sets the temperature Display K Sets the airflow Î Vehicles with windshield heaters: switches the windshield heater on/off page 90) & Vehicle switched on: Max Comfort mode cut-in; Vehicle switched off: pre-entry climate control Vehicles with rear window heaters: ¤ switches the rear window heater on/off page 90) h Switches air-recirculation mode on/off...
Page 89: Operating Climate Control Systems
Climate control THERMOTRONIC overview will automatically be reduced depending on the w Sets the temperature selected drive program ( page 104). Display K Sets the airflow Drive pro- Vehicle characteristics Î Vehicles with windshield heater: gram switches the windshield heater on/off page 90) A (Com- Normal heating and air-condition-...
Page 90 Climate control reach the desired vehicle interior temperature or In addition, comply with the following air-condition- that it cannot be reached at all. ing instructions in order to minimise energy con- sumption: MaxComfort mode Select as low a blower setting as possible. Depending on its equipment, your vehicle may have a MaxComfort mode.
Page 91 Climate control Automatically regulating climate control Defrosting the windows Requirements: Windows fogged up on the inside The climate control system has been switched Vehicles with heating system on ( page 88). Press the ¬ button. When windshield defrosting is switched on, the Switching on automatic climate control temperature and airflow cannot be adjusted.
Page 92: Operating Air Vents
Climate control Air-recirculation mode will automatically switch on in the following cases: in high outside temperatures while the vehicle is driving through a tunnel (vehicles with THERMOTRONIC automatic cli- mate control only) when the wiping with washer fluid function is switched on ( page 80) The indicator lamp on the h button will not...
Page 93: Operating Cargo Compartment Ventilation
Climate control In particular, the health of persons with limited Operating cargo compartment ventilation temperature sensitivity or a limited ability to react to high temperatures may be affected or they may even suffer burn-like injuries. Do not repeatedly switch on the seat heating.
Page 94 Climate control To activate: unlock the vehicle. or also the front passenger seat is air-condi- The climate control functions will be activated tioned. for up to five minutes for pre-heating and pre- Pre-entry climate control will take place for the cooling.
Page 95 Climate control An LED will indicate when pre-entry climate control is activated. It will light up blue when the vehicle is being cooled and red when it is being heated.
Page 96: Driving And Parking
Driving and parking From a speed of 12 mph (20 km/h), the Driving acoustic vehicle alerting system will gradually Notes on electric mode switch off. Despite the sound generator, the vehicle still & DANGER Risk of fire and explosion from may not be heard by other road users. Adapt excessive internal pressure of the high- your driving style accordingly.
Page 97 Driving and parking The vehicle has not been started. The vehicle is secured against rolling away. Using the high-voltage disconnect device in the engine compartment Only disconnect the drive system manually under the prerequisites in the specified situations. Open the hood ( page 169).
Page 98 Driving and parking System limits intelligent and anticipatory recuperation with ECO Assist The braking effect of the electric motor during hqq No recuperation: the vehicle coasts, recuperation in overrun mode may be reduced or rolls freely, e.g. for driving on highways may not be available at all in the following situa- tions: hq Decreased recuperation: slight deceler-...
Page 99 Driving and parking To switch on the drive system: press button & WARNING Risk of accident and injury due twice. to animals left unsecured or unattended in The indicator lamps on the instrument cluster the vehicle will light up. If you leave animals in the vehicle unattended The drive system will be switched off again if one or unsecured, they could possibly press but- of the following conditions is met:...
Page 100 Driving and parking If you leave the driver's seat after starting the Breaking-in notes vehicle, the instrument cluster will show a dis- After the vehicle has been delivered or after d Vehicle is Ready play message reading repairs, the sensor system of some driving systems to Drive Switch Off the Ignition Before Exit- and driving safety systems adjusts itself automati- ing.
Page 101 You can permanently limit the speed of your vehi- cle. For your own safety, observe the following points when operating mobile communications equip- Mercedes-Benz recommends a qualified specialist ment: workshop for programming the speed limitation. Please observe the legal requirements for the Note that you cannot exceed a programmed speed country in which you are driving.
Page 102 Maintain a greater Service distance from the vehicle in front. An extensive Mercedes-Benz service is also availa- While paying attention to the traffic conditions, you ble abroad. Nevertheless, please remember that should brake the vehicle firmly after driving on a services or spare parts may not be available imme- wet road surface or through a car wash.
Page 103 Until then, compensate for the reduced braking ▌Information about driving in winter effect by depressing the brake pedal with greater force. For safety reasons, Mercedes-Benz recom- & WARNING Risk of skidding and accident mends that you only have brake linings and brake...
Page 104 102 Driving and parking Please observe the following notes regarding for- & WARNING Risk of injury from acceleration eign bodies of this kind: forces during off-road driving They could damage the suspension, the high- You could be thrown from your seat, for exam- voltage battery in the underbody or the brake ple.
Page 105 Clean the steps, entrances and grab handles. guide you. This will make your footing safer. Mercedes-Benz recommends that you addi- Clean the wheels and tires, wheel wells and the tionally carry a shovel and a recovery rope underbody of the vehicle with a jet of water.
Page 106: Drive Programs
104 Driving and parking You can call up the ECO Display function via Trip menu. Drive programs Function of the program selector button The ECO display shows an evaluation of your driv- ing style on the instrument cluster display depend- ing on the situation.
Page 107: Transmission
Driving and parking 105 Characteristics per drive program: Drive program Vehicle characteristics A (Comfort) Comfortable driving style Full heating and air conditioning output Maximum power availability of the drive system ; (Eco) Efficient and economical driving style Reduced heating and air conditioning output for increased range Reduced power of the drive system Í...
Page 108 106 Driving and parking If the transmission is also to stay in neutral i Have the transmission checked immedi- when the vehicle is switched off, proceed as fol- ately at a qualified specialist workshop. lows: You can use the DIRECT SELECT lever to switch Start the vehicle.
Page 109: Charging The High-Voltage Battery
Driving and parking 107 When the HOLD function is active or the Active The following factors can accelerate the aging Distance Assist DISTRONIC system is active of the high-voltage battery: (vehicle stationary), the driver leaves the seat Frequent rapid charging with direct current or the driver's seat belt buckle is unfastened.
Page 110 108 Driving and parking Check the high-voltage battery's state of Charging options for the high-voltage battery: charge every six weeks ( page 108). Charging through recuperation while the vehi- If the state of charge is below 20%, recharge cle is in motion the high-voltage battery.
Page 111 Driving and parking 109 state of charge at the next set departure time. This may be a single event or the next element in the weekly profile. In addition to the symbol for the ü "Standard" charging program, the following symbols may also be displayed: + The Home...
Page 112 110 Driving and parking Switching on or off ECO Charging Functions of the indicator lamps on the vehicle ICON_Eco_Charging_small socket Select Standard, Home or Work. The charge socket flap with the Mercedes star in the radiator grill is centrally locked and unlocked Activate or deactivate the function.
Page 113 Driving and parking 111 the mains socket, only use appropriate Status of Display Meaning socket adapters for AC charging. charging proc- Observe the safety notes in the Opera- tor's Manual for the socket adapter. # Lights up Charging orange pause * NOTE Overloading the mains socket due to # ...
Page 114 112 Driving and parking Only connect the charging cable to a socket adapters. When charging at a wallbox that: charging station with alternating current (mode 3), only use the corresponding has been properly installed and socket adapters for charging with alter- has been inspected by a qualified electri- nating current and when charging at a cian.
Page 115 Driving and parking 113 If the charging cable, the vehicle socket or the * NOTE Damage to the vehicle socket or the mains socket are damaged, you could receive charging cable connector due to incorrect an electric shock. handling Only use an undamaged charging cable. Do not use excessive force (maximum 67.4 lbf Avoid mechanical damage such as crush- (300 N)) to fully insert the charging cable con-...
Page 116 114 Driving and parking Press the top left of the socket flap for up When the charging cable is connected to the vehi- cle, the drive system cannot be started and the to one second until it opens. Socket flap opens slightly.
Page 117 Driving and parking 115 Ending the charging process Unlocking the charging cable plug with the emer- gency release Requirements: The distance of the key to the vehicle socket & WARNING Risk of burns from hot compo- is no greater than 3 ft (1 m) or the vehicle is nents in the engine compartment unlocked.
Page 118: Parking
116 Driving and parking Press the charging interruption button on the * NOTE Damage to the vehicle or the drive- vehicle socket ( page 115) and check the train due to rolling away indicator lamps to see if the charging process Always park your vehicle safely and has ended ( page 110).
Page 119 Driving and parking 117 Electric parking brake When the vehicle is stationary, the electric parking brake carries out a function test at regular inter- ▌Information on the electric parking brake vals. Noises are normal in this process. The automatic application of the parking brake &...
Page 120 118 Driving and parking ▌Releasing the electric parking brake automati- cluster. The electric parking brake is only actually applied when the red indicator lamps cally F and ! (USA) or ! (Canada) light The electric parking brake of your vehicle is up continuously.
Page 121: Driving And Driving Safety Systems
Driving and parking 119 of the range and an optimal charging time fore- Driving and driving safety systems cast. Notes on driving systems and your responsibility Measures for the high-voltage battery if the vehicle Your vehicle is equipped with driving systems that is standing idle for lengthy periods assist you in driving, parking and maneuvering the Park the vehicle with the high-voltage battery...
Page 122 120 Driving and parking stone chips in the area of the cameras repaired at Ultrasonic sensors a qualified specialist workshop. Front radar for Sideguard Assist on front passenger side Overview of driving systems and driving safety sys- tems In this section, you will find information about the following driving systems and driving safety systems: ABS (Anti-lock Braking System) (...
Page 123 Driving and parking 121 ABS controls the brake pressure in critical situa- Functions of ASR (acceleration skid control) tions: ASR can neither reduce the risk of an accident nor During braking, for instance, at maximum full- override the laws of physics if the driver does not stop braking or if there is insufficient tire trac- pay attention when pulling away or accelerating.
Page 124 122 Driving and parking If the ÷ warning lamp flashes, at least one (80 km/h) when you are driving straight ahead or on a slight bend. wheel has reached its grip limit: The vehicle will be stabilized by means of Adapt your driving style to suit the prevailing individual brake intervention on one side.
Page 125 Driving and parking 123 Function of Active Brake Assist In such cases, Active Brake Assist might: Active Brake Assist comprises the following func- Give a warning or brake without reason tions: Not give a warning or not brake Distance warning function Active Brake Assist is only an aid.
Page 126 124 Driving and parking Autonomous braking function with collision warn- If there is no longer a risk of collision or the obstacle ahead is no longer detected, Active Brake Assist automatically cancels the brake application. The autonomous braking function may intervene at speeds from approximately 4 mph (7 km/h) in the Turning maneuver function following situations:...
Page 127 Driving and parking 125 Setting Active Brake Assist wise you may fail to recognize potential dangers page 119). Requirements: Notifications on the instrument cluster display The vehicle has been started. h Gray: cruise control is selected but not yet On-board computer: active or temporarily in passive mode.
Page 128 126 Driving and parking Briefly press ® or ¯ on the control panel 1. The stored speed is increased or decreased to the following values according to the respec- tive unit: mph: the next value ending in 5 or 0 km/h: the next value ending in 0 Accelerate the vehicle to the desired speed.
Page 129 Driving and parking 127 Other features of Active Distance Assist DISTRONIC starts up again automatically within 3 seconds. The green vehicle symbol DISTRONIC: ç is displayed cyclically when the vehicle is Initiates acceleration to the stored speed if the ready to pull away. turn signal indicator is switched on to change The system can be switched to passive mode to the overtaking lane.
Page 130 128 Driving and parking & WARNING Risk of accident due to insuf- ficient deceleration by Active Distance Assist DISTRONIC Active Distance Assist DISTRONIC brakes your vehicle with up to 50% of the possible decel- eration. If this deceleration is not sufficient, Active Distance Assist DISTRONIC alerts you with a visual and acoustic warning.
Page 131 Driving and parking 129 Information on Hill Start Assist Press ® or ¯ briefly on the control Hill Start Assist holds the vehicle for a short time panel 1. when pulling away on a hill under the following The speed is increased or decreased by 5 mph conditions: (10 km/h).
Page 132 130 Driving and parking ▌Activating/deactivating the HOLD function Reversing camera with inside mirror display ▌Function of the reversing camera with inside & WARNING Risk of an accident due to mirror display the HOLD function being active when you The reversing camera is connected to the vehicle's leave the vehicle inside mirror.
Page 133 Driving and parking 131 The inside mirror display contrast may be If fatigue or increasing lapses in concentration are impaired due to direct sunlight or other light detected, the warning ATTENTION ASSIST: Take a sources. Particular attention should be affor- Break! appears on the instrument cluster display.
Page 134: Attention Assist
132 Driving and parking The functionality of ATTENTION ASSIST is restric- quently enters the monitored range directly next to your vehicle, the warning lamp in the exterior ted, and warnings may be delayed or not issued at mirror lights up red. all in the following situations in particular: Status indicator on the display of the instrument If you have been driving for less than approx-...
Page 135 Driving and parking 133 If a vehicle is detected in the monitoring range, the The exit warning function may be limited in the warning lamp in the exterior mirror lights up. If a following situations: vehicle occupant opens the front door on the side when the sensor is blocked by adjacent vehi- subject to a warning, a warning tone sounds and cles in narrow parking spaces...
Page 136 134 Driving and parking Sideguard Assist is not a parking assistance Environment-related: system. Very wide lanes Very narrow and winding lanes Monitored side area Sensor interference, e.g. caused by severe, unfavorable radar reflection from guardrails or other infrastructure In the following cases in particular, have the func- tion of the radar sensors checked at a qualified specialist workshop: After a severe impact...
Page 137 Driving and parking 135 A moving object is detected in the monitored area: Red warning symbol Û lights up in the right exterior mirror. Risk of collision detected Monitored area (example) Moving-off Information Assist may be impaired or inoperative in the following situations in particular: System-related: Moving-off Information Assist will not be active Example: left-hand drive vehicle...
Page 138 136 Driving and parking for the current vehicle start. Its active status is ventions, and also warn you with tangible steering not shown on the instrument cluster display. wheel feedback. F - System is switched off temporarily as Active Lane Keeping Assist is available at speeds above approximately 37 mph (60 km/h).
Page 139 Driving and parking 137 You can set the sensitivity of the system in the set- if you have adopted a sporty driving style with tings of Active Lane Keeping Assist to determine high cornering speeds or high rates of acceler- the level of support required.
Page 140: Trailer Operation
138 Driving and parking Install and secure the ball neck as descri- Trailer operation bed in the ball neck manufacturer's Notes on trailer operation installation instructions. If a ball neck is installed, ensure sure & WARNING Risk of accident and injury if that it is properly secured before every the tongue weight is exceeded journey.
Page 141 You can The vehicle/trailer combination will have a obtain further information from any authorized larger turning circle. Mercedes-Benz Center. This may impair the vehicle's driving characteris- When you are driving with a trailer, observe the tics.
Page 142 140 Driving and parking Coupling/uncoupling a trailer Uncoupling a trailer Coupling a trailer & WARNING Risk of being crushed and becoming trapped when uncoupling a * NOTE Damage to the starter battery due trailer to full discharge When uncoupling a trailer with an engaged Charging the trailer battery using the power inertia-activated brake, your hand may become supply of the trailer can damage the starter...
Page 143 Driving and parking 141 When contact with the trailer socket is estab- driving experience and become accustomed to lished (trailer/rear bicycle rack), a menu will the new handling characteristics. automatically appear on the display. Before driving, check the following: The following selections are available: that the trailer hitch and ball neck are secure Rear Luggage Rack...
Page 144 142 Driving and parking Coolant heat will also be dissipated if you ped with a separate braking system, then the maxi- switch the airflow and the temperature of the mum gross trailer weight is 5000 lbs (2268 kg) or heating or air conditioning system to the maxi- 7500 lbs (3402 kg).
Page 145 Trailer power supply Incorrect cabling of the connector plug may inter- fere with other electronic systems in the vehicle. Mercedes-Benz therefore recommends that you have the cabling of the connector plug carried out at a qualified specialist workshop. You can connect accessories up to a maximum of 240 W to the permanent power supply.
Page 146: 144 Instrument Cluster And On-Board Computer
144 Instrument cluster and on-board computer Notes on the instrument cluster & WARNING Risk of accident due to an instrument cluster malfunction In the event of a failure or malfunction of the instrument cluster, you will not recognize limi- tations in the functions of systems relevant to safety.
Page 147: Function Of The Power Availability Display
Instrument cluster and on-board computer 145 Function of the power availability display Operating the on-board computer & WARNING Risk of distraction from infor- mation systems and communications equipment If you operate information systems and com- munication devices integrated in the vehicle when driving, you could be distracted from the traffic situation.
Page 148: Overview Of Instrument Cluster Display
146 Instrument cluster and on-board computer by swiping with one finger. Confirm the selection Adaptive Highbeam Assist ( page 74) by pressing the Touch Control. Û ATTENTION ASSIST switched off To operate Touch Control in the most A door is not fully closed. effective way, use the tip of your thumb if Rear window wiper switched on è...
Page 149: Overview Of Menus On The On-Board Computer
Instrument cluster and on-board computer 147 In the following operating conditions, the available Depending on the vehicle equipment, you can call power may be reduced: up the following menus: in very high or low outside temperatures Service page 147) menu if there are very high power requirements over Assistance page 147) menu an extended period of time...
Page 150: Attention Assist
148 Instrument cluster and on-board computer Indicator in the Assistance menu (example) Standard display (example) Trip distance The following status indicators are available on the Distance unit assistant display: Total distance Specified distance for Active Distance Assist Charging prediction at departure time (only DISTRONIC ( page 126) when charging is active and the vehicle status...
Page 151 Instrument cluster and on-board computer 149 Calling up settings on the on-board computer On-board computer: Settings The following entries can be configured on the Settings menu: eSprinter Selecting Charging Program Selecting Charging Program Selecting Max. State of Charge Switching ECO Charging ICON_Eco_Charging_small on/off Switching...
Page 152: Adjusting The Instrument Lighting
150 Instrument cluster and on-board computer Further options available if enabled Calling up the battery calibration menu Switching Distraction Warning on/off On-board computer: Switching Occupant Presence Rem. on/off Settings eSprinter Battery Calibration Light The menu indicates whether the high-voltage bat- Switching Int.
Page 153: Mercedes-Benz Connect Calls And Digital Extras 151
Mercedes-Benz Connect calls and Digital Extras 151 If a Mercedes-Benz Connect call is active, an Mercedes-Benz Connect calls emergency call can still be initiated. This has pri- Making Mercedes-Benz Connect calls via the over- ority over all other active calls.
Page 154 If Accident Recovery and Breakdown Management is selected using the voice dialog system and no If you initiate a call via Mercedes-Benz Connect, Digital Extra is activated, but the data protection data will be transferred. This enables targeted request has been confirmed, the following data advice and smooth service.
Page 155: Mercedes-Benz Connect
In Please note that Mercedes-Benz Connect Call is emergencies, you can also use the emergency call a Mercedes-Benz service. In the event of an emer- system ( page 178). gency always call the national emergency services...
Page 156: Mb Apps (Digital Extras)
154 Mercedes-Benz Connect calls and Digital Extras Data transmitted with Mercedes-Benz Connect The data transferred during a Mercedes-Benz Con- nect call depends on: The reason for the initiation of the call The service selected in the voice dialog system The Digital Extras which are activated page 152)
Page 157: Audio System 155
Audio system 155 Notes on operating safety & WARNING Risk of distraction from operat- ing integrated communication equipment while the vehicle is in motion If you operate communication equipment inte- grated in the vehicle when driving, you could be distracted from the traffic situation. This could also cause you to lose control of the vehicle.
Page 158: Overview And Operation
156 Audio system Overview and operation Audio system overview Control knob Press briefly: calls up the telephone, accepts or ends a call. Turn: sets the volume Press and hold: calls up the call list. Press briefly: switches sound off. ® ®...
Page 159: System Settings
Audio system 157 To decrease volume: turn the volume control Radio counter-clockwise. Setting the frequency band To mute: press the volume control. Audio system: System settings Press the $ button repeatedly until the Audio settings desired transmission range is set. ▌Setting the sound The transmission range changes in this order: FM - Audio system:...
Page 160: Media
158 Audio system Activating/deactivating the traffic information Showing the current program preview (EPG) service Requirements: Audio system: DAB is set as the transmission range page 157). SETUP Radio Settings When the function is switched on a traffic Audio system: announcement will interrupt the currently activated SETUP Radio Settings radio or media source.
Page 161: Telephone
Audio system 159 Setting playback options ® Starting playback of an iPod Audio system: Requirements: SETUP Audio settings Play Mode ® An iPod is connected to the audio system. Only use a certified USB-C to Lightning cable Activating/deactivating random playback ®...
Page 162 Audio system: vehicle. Select Device Further information can be obtained from an Select a mobile phone. Mercedes-Benz or at: https://www.mercedes- benz.com/connect ▌Adjusting the call/ringtone volume Audio system: ® ▌Activating/deactivating Bluetooth Settings Audio system: Select Volume.
Page 163 Audio system 161 ▌Activating functions during a call Call list ▌Making a call from the call list Ending a call Audio system: Select =. Call Lists Within the call list the following entries are availa- Briefly press the % button. ble for selection: Transferring a call to the mobile phone (private Dialled calls...
Page 164: 162 Transporting
162 Transporting Camera-based driving systems and the sensor Notes on loading guidelines functions of the inside rear-view mirror may be impaired if you are transporting a load on the roof & WARNING Risk of injury from unsecured and it protrudes more than 16 in (40 cm) over the objects in the vehicle front edge of the roof.
Page 165: Securing Loads
Transporting 163 Make sure that the load is secure before every Securing loads journey and at regular intervals during a long Notes on load securing journey. Adjust the load securing as necessary. Information on how to secure loads correctly can &...
Page 166: Carrier Systems
164 Transporting Overview of cargo tie-down point Carrier systems Information on the roof luggage rack & WARNING Risk of injury if maximum roof load is exceeded The vehicle center of gravity and the usual driv- ing characteristics as well as the steering and braking characteristics will change.
Page 167: Placing A Load On The Wheel Arch
300 miles (500 km). Mercedes-Benz recommends that you use only roof luggage racks that have been tested and approved for Mercedes-Benz. These will help to prevent vehicle damage. Have mounting rails retrofitted only at a qualified specialist workshop. Otherwise, you could damage the vehicle.
Page 168: 166 Maintenance And Care
You can obtain further information concerning the cialist workshop. servicing of your vehicle from a qualified specialist workshop, e.g. an authorized Mercedes-Benz Cen- Non-operational times with the battery disconnec- ter. Displaying the service due date...
Page 169 Maintenance and care 167 Calibrating the high-voltage battery Performing a special calibration Calibration will be carried out automatically Requirements: during the next suitable charging process, There is enough time and space to completely once you have confirmed the calibration in the charge the high-voltage battery even if the instrument cluster.
Page 170 168 Maintenance and care If possible, prevent the vehicle from cooling increased if the high-voltage battery is cali- down too much or postpone calibration until brated during or after the charging process. the weather conditions are more favorable. Attention is drawn to extended charging times via display messages.
Page 171: Engine Compartment
Maintenance and care 169 & WARNING Risk of burns from hot compo- Engine compartment nents in the engine compartment Opening and closing the hood Certain components in the engine compart- & DANGER Risk of fatal injuries when car- ment can be very hot, e.g. the drive system rying out maintenance work during the and the cooler.
Page 172 170 Maintenance and care Move support to the holder on the hood Before releasing the hood, ensure that and apply light pressure to engage it. the support is firmly seated in the holder. Lower the hood and let it drop from a height of Open the hood only when there is no-one approximately 0.5 ft (15 cm).
Page 173 MAX mark 2. Adding coolant Refill the coolant to upper MAX mark the coolant expansion reservoir. Use only coolant approved by Mercedes-Benz to avoid damaging the engine cooling system. Washer fluid reservoir (example) Replace coolant expansion reservoir cap Pre-mix the washer fluid in the correct mixing and tighten it in a clockwise direction.
Page 174: Cleaning And Care
172 Maintenance and care Notes on using a power washer Cleaning and care Notes on washing the vehicle in an automatic car & WARNING Risk of an accident when using wash power washers with round-spray nozzles The water jet can cause externally invisible &...
Page 175 Windows Clean windows on the inside and outside Do not use dry cloths or abrasive or sol- with a damp cloth and with a cleaning vent-based cleaning agents to clean the agent recommended for Mercedes-Benz. insides of windows.
Page 176 174 Maintenance and care Notes on cleaning and care Preventing damage to the vehicle Wiper blades With the wiper blades folded out, carefully Do not clean the wiper blades too often. clean them with a damp cloth. Exterior light- Clean the lenses with a wet sponge and Use only cleaning agents or cloths suita- mild cleaning agent (e.g.
Page 177 Maintenance and care 175 approved by Mercedes-Benz. Then wipe or waxes. Otherwise you may damage it over again with a dry cloth. the finish. Do not use a microfiber cloth for clean- Clean with a damp cloth and then wipe with a ing.
Page 178 Clean with a microfiber cloth. Black piano-lacquer look: clean with a damp cloth and soapy water. If very dirty: use a cleaning agent recommen- ded for Mercedes-Benz. Do not use any cleaning agents, polishes or waxes containing solvents. Vehicle interior Clean with a damp cloth.
Page 179: Breakdown Assistance 177
Transmitted Data section that fol- lows ( page 179). To disable eCall, a customer must visit an authorized Mercedes-Benz Service Removing the first-aid kit (soft sided) department to deactivate the vehicle's communi- The first-aid kit (soft sided) is located in the stor- cation module.
Page 180 178 Breakdown assistance eCall can be deactivated by an authorized The SOS button in the overhead control panel Mercedes-Benz dealer. Please note that in the flashes until the emergency call is finished. event ownership of the vehicle is transferred It is not possible to immediately end an automatic to another owner in its deactivated state, eCall emergency call.
Page 181: Flat Tire
Breakdown assistance 179 Transmitted data with the emergency call Flat tire Data transmitted by the eCall includes but is not Notes on flat tires limited to: & WARNING Risk of accident due to a flat Vehicle's GPS position data tire GPS position data on the route (a few () hun- A flat tire strongly impairs the vehicle's driv- dred meters before the incident) ing characteristics, as well as its steering and...
Page 182 For safety reasons, Mercedes-Benz recommends Risk of explosion that you use only batteries that have been tested and approved for your vehicle by Mercedes-Benz. These batteries provide increased impact protec- tion to prevent vehicle occupants from suffering Fire, naked flames and smoking are acid burns should the battery be damaged in an prohibited when handling the battery.
Page 183: Towing Or Tow-Starting
Towing or tow-starting Fire, open flames and smoking are Permitted towing methods prohibited when handling the battery. In the event of a breakdown, Mercedes-Benz rec- Avoid creating sparks. ommends that you have the vehicle transported instead of towed. Electrolyte or battery acid is corro- sive.
Page 184 182 Breakdown assistance To avoid damage to the vehicle, deactivate or maneuvering, the drive system can be dam- these systems in the following or similar situa- aged. tions: Move the vehicle rearwards only briefly When towing and slowly. In a car wash * NOTE Damage to drive system due to incorrect maneuvering If the vehicle is moved rearwards when the...
Page 185 Breakdown assistance 183 Towing the vehicle with the rear axle raised & WARNING Risk of accident when towing a vehicle which is too heavy & WARNING Risk of accident when towing If the vehicle to be tow-started or towed away with the vehicle switched on is heavier than the permissible gross mass When towing with the rear axle raised and of your vehicle, the following situations can...
Page 186: Electrical Fuses
* NOTE Damage due to incorrect fuses Electrical components or systems could be damaged by incorrect fuses. Only use fuses which have been approved by Mercedes-Benz and which have the correct fuse rating. The electrical fuses in your vehicle isolate defec- Rear towing eye tive circuits.
Page 187: Vehicle Tool Kit
Breakdown assistance 185 and relays can be found in the "Fuse allocation Opening and closing the fuse box in the front pas- chart" supplement. senger's footwell Opening the fuse box * NOTE Damage or malfunctions caused by The fuse box is under the vehicle toolkit in the moisture stowage compartment of the front passenger's Moisture may cause damage to the electrical...
Page 188: Hydraulic Jack
186 Breakdown assistance The vehicle tool kit may also contain the following, Removing the vehicle tool kit for example: an open-end wrench a wheel wrench a release tool for the parking lock an insert bit a socket wrench Unlocking and removing the stowage compartment cover Example: vehicle tool kit insert Lift the insert at marked positions 1.
Page 189 Breakdown assistance 187 Jack maintenance: Clean and grease all moving parts after use. Extend and retract the pistons fully every six months. Removing the pump lever rod and the jack Requirements: The co-driver door is open. To open: press down and unclip fasteners on the cover.
Page 190: 188 Wheels And Tires
If no signs of dam- and dirt by the valve caps approved especially age can be detected, have the tires and wheels for your vehicle by Mercedes-Benz . checked at a qualified specialist workshop. Visually inspect the tread depth and the tire...
Page 191: Information On M+S Tires
For safety reasons, only use snow chains that have been specifically approved for your vehi- & WARNING Risk of accident due to incor- cle by Mercedes-Benz, or snow chains with the rectly installed snow chains same quality standard. The snow chains must be retightened after If you have installed snow chains on the front driving approximately 0.6 miles (1 km).
Page 192: Tire Pressure
190 Wheels and tires Local regulations may restrict the use of snow Avoid excessively low tire pressure. chains. Observe the applicable regulations before installing snow chains. Tire pressure that is too low can result in: If snow chains are installed, the maximum per- tire defects as a result of overheating missible speed is 30 mph (50 km/h).
Page 193 Wheels and tires 191 ENVIRONMENTAL NOTE Environmental damage due to insufficient or excessive tire pressure Overinflating or underinflating your tires will shorten their service life. Check the tire pressure regularly, but at least every 14 days. Vehicles with a tire pressure monitoring system: you can also check the tire pressure via the instru- Tire pressure table B‑pillar ment cluster.
Page 194 192 Wheels and tires Front axle tire pressures on vehicles with rear-wheel drive and single tires Max. front axle load 4101 lbs (1860 kg) Tire/disk wheel Load condition Max. front axle load 4101 lbs (1860 kg) LT245/75 R16 120/116Q Fully laden 320 kPa (3.2 bar/46 psi) Front axle tire pressures on vehicles with rear-wheel drive and single tires Max.
Page 195 Wheels and tires 193 System limits responsibility to maintain correct tire pressure, even if under-inflation has not reached the The system may be impaired or may be inoperative level to trigger illumination of the TPMS low in the following situations: tire pressure telltale.
Page 196 194 Wheels and tires The values displayed on the instrument cluster Bear in mind the following related topic: may deviate from those of the tire pressure Notes on tire pressure ( page 190) gauge because they refer to sea level. At high altitudes, the tire pressure values indicated by ▌Radio equipment approval of the tire pressure a pressure gauge are higher than those shown...
Page 197: Loading The Vehicle
The load rating must be at least half the Also observe the following information: permissible axle load of the vehicle. The information about permissible weights on Mercedes-Benz recommends you use the the vehicle identification plate ( page 241) load-bearing index, which is given in the vehicle documents.
Page 198 If in doubt, ask an authorized The following table has examples of how to calcu- Mercedes-Benz dealer. late total and cargo load capacities with varying Even if you have calculated the total payload care- seating configurations and different numbers and fully, you should still make sure that the maximum sizes of occupants.
Page 199: Tire Labeling
Wheels and tires 197 Step 3 Example 1 Example 2 Permissible load (maximum 1500 lbs (680 kg) Ò 750 lbs 1500 lbs (680 kg) Ò 200 lbs gross vehicle weight rating from (340 kg) = 750 lbs (340 kg) (91 kg) = 1300 lbs (589 kg) the Tire and Loading Information placard minus the gross weight of all occupants)
Page 200 198 Wheels and tires The data shown in the illustration is sample * NOTE Damage to the drivetrain from data. wheelspin The TIN is a unique identification number for tires Avoid wheelspin. and consists of the following components: DOT (Department of Transportation): tire sym- The traction grades –...
Page 201 Wheels and tires 199 Information on maximum tire pressure First letter(s) Nominal tire width in millimeters The data shown in the illustration is sample Aspect ratio in % data. Tire code Maximum permitted tire pressure for which the Rim diameter tire is approved must not be exceeded. Load-bearing index, Single tires Load-bearing index, twin tires Information on tire characteristics...
Page 202: Information On Definitions (Tires And Loading)
Ensure that your tires have the required speed Association of Canada (RAC) regarding the tire rating. You can obtain information on the required traction on snow. speed rating at an authorized Mercedes-Benz Cen- ter. Information on definitions (tires and loading) Summer tires...
Page 203 Wheels and tires 201 optional equipment available for the vehicle, PSI (pounds per square inch): standard unit of regardless of whether it is actually installed on the measurement for tire pressure. vehicle or not. Aspect ratio: relationship between tire height and Rim: the part of the wheel on which the tire is tire width in percent.
Page 204: Changing A Wheel
Load-bearing index Speed rating Accessories that are not approved for your vehi- cle by Mercedes-Benz , or are not being used cor- rectly, can impair operating safety. & WARNING Risk of injury through exceeding Before purchasing and using non-approved acces-...
Page 205 Wheels and tires 203 It is only permissible to deviate from this in Notes on changing wheels the event of a flat tire to drive to the specialist workshop. & WARNING Risk of injury through different wheel sizes Only install tires of the correct size on the wheels.
Page 206 204 Wheels and tires You will find the maximum load capacity of the jack stated on the adhesive label attached to the jack. The jack is maintenance-free. If there is a mal- function, please contact a qualified specialist workshop. Vehicles with rear wheel drive Vehicles with rear-wheel drive Take the jack and the tire-change tool kit out of the stowage compartment (...
Page 207 Only use the vehicle-specific jack that has Only use the middle rod and the pump lever rod been tested and approved by Mercedes-Benz with the largest diameter for the jack as a wheel to raise the vehicle. If the jack is used incor- wrench extension.
Page 208 page 202). For safety reasons, only use wheel bolts or Removing a wheel wheel nuts which have been approved by Mercedes-Benz and for the wheel in question. Requirements: The vehicle is raised ( page 204). When you install the steel spare wheel, it is essen- tial you use the short wheel bolts for a steel wheel.
Page 209 Wheels and tires 207 Requirements: The new wheel has been installed page 206). Observe the notes on raising the vehicle page 204). Vehicles with rear-wheel drive Only use the middle rod and the pump lever rod with the largest diameter for the jack as a lug wrench extension.
Page 210: Spare Wheel
208 Wheels and tires You can now install the hub caps on steel A installed emergency spare wheel or spare wheel wheels with wheel bolts. The installing proce- changes the driving characteristics and bears dure depends on whether the hub cap acts risks.
Page 211 Wheels and tires 209 The spare wheel is located either in the load com- Place a screwdriver into the recesses partment or in a spare wheel holder under the pry off the covers 1. vehicle. Using the wheel wrench from the vehicle Replace the tires after six years at the latest, tool kit, unscrew the now visible bolts counter- regardless of wear.
Page 212 210 Wheels and tires Vehicles with rear-wheel drive: removing the spare Place the jack beneath the corresponding jack support point. wheel (vehicle with lowered chassis) Move the pump lever up and down until the tire is raised a maximum of 1.18 in (3 cm) off the ground.
Page 213 Wheels and tires 211 Vehicles with rear-wheel drive: removing the spare Slide the pump lever for the jack into the sleeve on the spare wheel carrier 4. wheel (chassis) Raise the spare wheel carrier with the pump lever and attach the right-hand retaining hook 1.
Page 214: 212 Technical Data
212 Technical data When operating two-way radios in the Information on the technical data vehicle, always connect them to the low- The given data only applies to vehicles with stand- reflection exterior antenna. ard equipment. You can obtain further information at a qualified specialist workshop.
Page 215: Radio Regulations
Technical data 213 Use Technical Specification ISO/TS 21609 (Road Radio regulations Vehicles - EMC guidelines for installation of after- Regulatory radio identifiers and specific notes market radio frequency transmitting equipment) when retrofitting two-way radios. Comply with the The tables and sections contain the following regu- legal requirements for detachable parts.
Page 216 214 Technical data Manufacturer Manufacturer informa- Manufacturer Manufacturer informa- tion tion Harman Becker Harman Becker Auto- Visteon Visteon Electronics motive Systems GmbH, Amalienbad- GmbH, Becker-Goehr- straße 41a, 76227 ing-Straße 18, 76307 Karlsruhe, Germany Karlsbad, Germany WITTE-Velbert WITTE-Velbert GmbH HELLA HELLA KGaA Hueck & &...
Page 217 Technical data 215 Australia Manufacturer Model desig- Radio equip- nation ment approval Regulatory radio identification number Huf Baolong TSSSG4G6b 67/H/ANF/ (tire pressure 2021 monitoring system con- Manufacturer Model designation trol unit) SRR6-A (control unit) MARQUARDT DC12B (lock- 189/H/ANF/ ing system) 2021 Bosch MRR1Rear (radar sen-...
Page 218 216 Technical data Manufacturer Model desig- Radio equip- nation ment approval number Bosch F5CP12 URCA_TA_20 Manufacturer Model designation (radar sensor) 22_077 Huf Baolong TSSSG4G6b (tire pres- Continental MARS Keyless URCA_TA/ sure monitoring sys- Automotive (locking sys- 2017_119 tem control unit) tem) MARQUARDT DC12B (locking sys-...
Page 219 Technical data 217 Regulatory radio identification Brunei Darussalam Regulatory radio identification Manufacturer Model desig- Radio equip- nation ment approval Manufacturer Model desig- Radio equip- number nation ment approval number SRR6-A (con- 00512-24-02 trol unit) Bosch FR5CPCCF DTA-004222 (radar sensor) Continental MARS Keyless 03189-17-02 Automotive...
Page 220 218 Technical data Eurasian Economic Union Manufacturer Model desig- Radio equip- nation ment approval Regulatory radio identification number Bosch F5CP12 7E6-M1-X9B- (radar sensor) Continental MARS Keyless BR3-1M- Automotive (locking sys- GE2-16A Manufacturer Model designation tem) Bosch FR5CPCCF (radar sen- Continental NTG7Q MID 7M-7E7-X09- sor)
Page 221 Technical data 219 Indonesia Manufacturer Model desig- Radio equip- nation ment approval Regulatory radio identification number Manufacturer Model desig- Radio equip- Bosch FR5CPCCF 67882/ nation ment approval (radar sensor) SDPPI/2020 number 7163 Bosch LRR3 (radar 74264/ sensor) SDPPI/2021 7163 Dilarang mela- kukan peruba- han spesifi- kasi yang...
Page 222 220 Technical data Manufacturer Model desig- Radio equip- Manufacturer Model desig- Radio equip- nation ment approval nation ment approval number number Continental MARS Keyless 69379/ Continental NTG7Q HIGH 88579/ Automotive (locking sys- SDPPI/2020 Automotive LF2 (head SDPPI/2023 tem) Technologies unit) 7163 7163 Dilarang mela-...
Page 223 Technical data 221 Manufacturer Model desig- Radio equip- Manufacturer Model desig- Radio equip- nation ment approval nation ment approval number number Garmin VIS (head 69984/ Harman NTG6N HIGH 64018/ unit) SDPPI/2020 Becker (head unit) SDPPI/2019 7163 7163 Production: Germany Dilarang mela- Dilarang mela- kukan peruba- kukan peruba-...
Page 224 222 Technical data Manufacturer Model desig- Radio equip- Manufacturer Model desig- Radio equip- nation ment approval nation ment approval number number Harman NTG6N HIGH 63774/ Harman NTG7 HIGH 70513/ Becker (head unit) SDPPI/2019 Becker (head unit) SDPPI/2020 7163 7163 Production: Hungary Dilarang mela- Dilarang mela-...
Page 225 Technical data 223 Manufacturer Model desig- Radio equip- Manufacturer Model desig- Radio equip- nation ment approval nation ment approval number number Harman NTG7 PRE- 70512/ Hirschmann 920510A 81434/ Becker MIUM PLUS SDPPI/2020 (locking sys- SDPPI/2022 (head unit) 7163 tem) 7163 Dilarang mela- Dilarang mela- kukan peruba-...
Page 226 224 Technical data Manufacturer Model desig- Radio equip- Manufacturer Model desig- Radio equip- nation ment approval nation ment approval number number Huf Baolong TSSRE4A (tire 72438/ MARQUARDT MS2 (locking 67372/ pressure sen- SDPPI/2021 system) SDPPI/2020 sor) 7163 7163 Dilarang mela- kukan peruba- MARQUARDT DC12B (lock-...
Page 227 Technical data 225 Manufacturer Model desig- Radio equip- Manufacturer Model desig- Radio equip- nation ment approval nation ment approval number number Schrader MC34MA4 25626/ Bosch MRRe14FCR 55-08395 (tire pressure SDPPI/2015 (radar sensor) monitoring 3612 Bosch FR5CPCCF 55-08783 system con- (radar sensor) trol unit) Bosch F5CP12...
Page 228 226 Technical data Canada Manufacturer Model desig- Radio equip- nation ment approval Regulatory radio identification number Manufacturer Model desig- Radio equip- MARQUARDT MS2 (locking 51-85192 nation ment approval system) number WITTE-Velbert SDHTAG3NFC 55-12216 SRR6-A (con- IC: 4135A- (locking sys- trol unit) SRR6A tem) Continental...
Page 229 Technical data 227 Malaysia Regulatory radio identification Manufacturer Model desig- Radio equip- nation ment approval number Manufacturer Model desig- Radio equip- Huf Baolong TSSRE4Uf HIDF1500015 nation ment approval (tire pressure number sensor) Bosch FR5CPCCF CIDF1500049 MARQUARDT DC12B (lock- RAUU/62A/ (radar sensor) ing system) 0311/ Bosch...
Page 230 228 Technical data Manufacturer Model desig- Radio equip- Manufacturer Model desig- Radio equip- nation ment approval nation ment approval number number HELLA DM4 (locking MR 14426 MARQUARDT MS2 (locking MR 13300 system) ANTR system) ANTR 2017-07-28 2017-02-15 MARQUARDT DC12B (lock- MR 6698 Schrader MC34MA4...
Page 231 Technical data 229 Manufacturer Model desig- Radio equip- Manufacturer Model desig- Radio equip- nation ment approval nation ment approval number number HELLA DM4 (locking IFETEL: Huf Baolong TSSSG4G6b A21000451 system) RLVHEDM17- (tire pressure monitoring system con- Hirschmann 920510A IFETEL: trol unit) (locking sys- RLVHI9217-1 tem)
Page 232 230 Technical data Manufacturer Model designation Manufacturer Model desig- Radio equip- nation ment approval Bosch MRRe14FCR (radar number sensor) HELLA DM4 (locking TRA/TA-R/ Bosch F5CP12 (radar sensor) system) 4548/17 D080134 Continental Automo- MARS Keyless (locking tive system) Hirschmann 920510A TRA/TA-R/ (locking sys- 4748/17 HELLA...
Page 233 Technical data 231 Manufacturer Model desig- Radio equip- Manufacturer Model desig- Radio equip- nation ment approval nation ment approval number number Huf Baolong TSSSG4G6b TAC NO: Bosch MRR1Rear (tire pressure 9.9345/2019 (radar sensor) monitoring system con- trol unit) 2019-05- I-000236 MARQUARDT DC12B (lock- TAC NO:...
Page 234 232 Technical data Manufacturer Model desig- Radio equip- Manufacturer Model desig- Radio equip- nation ment approval nation ment approval number number MARQUARDT DC12B (lock- Hirschmann 920510A ESD-1715811 ing system) (locking sys- tem) Huf Baolong TSSRE4A (tire ESD-1715393 2021-05- pressure sen- I-0304;...
Page 235 Technical data 233 Senegal Manufacturer Model desig- Radio equip- nation ment approval number Continental NTG7Q HIGH И005 23 Automotive LF2 (head Technologies unit) Regulatory radio identification Continental NTG7Q PRE- И005 23 Automotive MIUM LF2 Manufacturer Model desig- Radio equip- Technologies (head unit) nation ment approval...
Page 236 234 Technical data Manufacturer Model desig- Radio equip- Manufacturer Model desig- Radio equip- nation ment approval nation ment approval number number Bosch FR5CPCCF DA105282 MARQUARDT DC12B (lock- DA103365 (radar sensor) ing system) Bosch LRR3 (radar DB101762 MARQUARDT MS2 (locking DA103787 sensor) system) Bosch...
Page 237 Technical data 235 South Korea Regulatory radio identification Manufacturer Model desig- Radio equip- nation ment approval number Manufacturer Model desig- Radio equip- Continental MARS Keyless TA-2016/350 nation ment approval Automotive (locking sys- number tem) Continental NTG7Q LF2 R-R-TeH- Continental NTG7Q MID TA-2023/009 Automotive (head unit)
Page 238 236 Technical data Ukraine Regulatory radio identification Manufacturer Model desig- Radio equip- nation ment approval number Manufacturer Model desig- Radio equip- Hirschmann 920510A CCAB18LP21 nation ment approval (locking sys- 80T1 number tem) Continental MARS Keyless RTS.UKR.355- Huf Baolong TSSRE4A (tire CCAO17LP03 Automotive (locking sys-...
Page 239 Technical data 237 Regulatory radio identification Manufacturer Model desig- Radio equip- nation ment approval number Manufacturer Model desig- Radio equip- Bosch FR5CPCCF TA RTTE: nation ment approval (radar sensor) ER74533/19, number DA36758/14 MARQUARDT DC12B (lock- UA.R.TR.052. ing system) 308-19 MARQUARDT MS2 (locking UA1.001.019 system)
Page 240 238 Technical data Manufacturer Model desig- Radio equip- nation ment approval number Huf Baolong TSSRE4A (tire Manufacturer Model designation pressure sen- ER57806/17 sor) DA36976/14 Huf Baolong TSSRE4A (tire pres- sure sensor) Huf Baolong TSSRE4Uf (tire pressure ER75266/19 Huf Baolong TSSSG4G6b (tire pres- sensor) sure monitoring sys- tem control unit)
Page 241 Technical data 239 Vietnam Manufacturer Model desig- Radio equip- Regulatory radio identification nation ment approval number Huf Baolong TSSRE4Uf FCC ID: (tire pressure OYGTSSRE4U sensor) Manufacturer Model desig- Radio equip- Schrader HSW4T (tire FCC ID: nation ment approval pressure mon- MRXMC34MA number itoring system...
Page 242 240 Technical data Information about the specific absorption rate (SAR) Information on the specific absorption rate The values have been determined and tested in accordance with Décret n° 2019-1186 regarding Manufacturer Model desig- Radio equip- the indication of the specific absorption rate of nation ment approval radio-based vehicle components.
Page 243: Vehicle Identification Plate, Vehicle Identification Number (Vin) And Engine Number
Technical data 241 Vehicle identification plate, vehicle identification number (VIN) and engine number Vehicle identification plate Vehicle identification plate (example: USA, complete vehicles) Maximum permissible axle load, front Tire size, front Tire size, rear Wheel size, front Recommended tire pressure, front (with cold tires) Recommended tire pressure, rear (with cold tires)
Page 244 242 Technical data Wheel size, rear Recommended tire pressure, front (with cold tires) VIN (vehicle identification number) Recommended tire pressure, rear (with cold Permissible gross mass of vehicle combination tires) Permissible gross mass Manufacturing date Permissible axle load, rear Paint code Wheel size, rear VIN (vehicle identification number) Permissible gross mass of vehicle combination...
Page 245: Operating Fluids And Capacities
Technical data 243 Emission Control Information label Plate confirming national emissions gas guide- line values (example: Canada, incomplete vehi- Example: Emission Control Information label cles) The data is vehicle-specific and may differ VIN engraved underneath the hood from that shown. Electric motor number The engine number is attached to the bottom of the electric motor at the front.
Page 246 MB-Freigabe or MB-Approval You can identify operating fluids approved by 331.0. Mercedes-Benz by the following labels on the con- Information on brake fluid is available at the follow- tainer: ing locations: MB-Freigabe (e.g. MB-Freigabe 325.5) In the MB Specifications for operating fluids MB-Approval (e.g.
Page 247 Unsuitable windshield washer fluid may dam- Always use coolant approved for Mercedes-Benz. age the plastic surface of the exterior lighting. Observe the instructions in the MB Spec- Only use windshield washer fluid which is ifications for operating fluids320.1.
Page 248: Vehicle Data
246 Technical data High-voltage battery Use only R‑134a refrigerant and the PAG oil approved for your vehicle by Energy content and charging times Mercedes-Benz. High-voltage battery Do not mix the approved PAG oil with 81 kWh another PAG oil. Type...
Page 249: Trailer Hitch
Mercedes- Benz Center. Only use a trailer hitch which has been tested and specially approved by Mercedes-Benz for your vehicle. Use only a ball neck that has been approved for your vehicle and for your Sprinter trailer hitch.
Page 250 7,500 lbs (3.400 t). mum permissible weights. Please consult an In trailer operation, do not exceed any individual authorized Mercedes-Benz Center if you have maximum gross vehicle weight ratings specified in any further questions. the table.
Page 251: Cargo Tie-Down Points And Carrier Systems
Technical data 249 Loading rails Rated tensile force of cargo tie-down point in the cargo compartment Cargo tie-down point Rated tensile force Loading rails on cargo 1124.0 lbf (500 daN) floor Lower loading rail on 449.6 lbf (200 daN) side wall The bodybuilder label is found on the front-end module above the radiator and contains the vehi- Upper loading rail on...
Page 252 250 Technical data * NOTE Risk of accident if the maximum permissible roof load is exceeded If the weight of the roof luggage, including the roof luggage rack, exceeds the maximum per- missible roof load, there will be a risk of an accident.
Page 253: Display Messages And Warning And Indicator Lamps 251
Display messages and warning and indicator lamps 251 saved display messages. Use the buttons on the Display messages left control panel on the steering wheel. Introduction Select the Service menu by swiping to the left ▌Notes on display messages or right on the Touch Control. Swipe upwards or downwards on the Touch &...
Page 254 252 Display messages and warning and indicator lamps Occupant safety Display messages Possible causes/consequences and Solutions * The restraint system is malfunctioning ( page 28). & WARNING Risk of injury or fatal injury due to a malfunction in the window curtain airbag Left Window Air- The window curtain airbag might be triggered unintentionally or bag Fault Service...
Page 255 Display messages and warning and indicator lamps 253 Display messages Possible causes/consequences and Solutions Identifying a restraint system malfunction: The 6 restraint system warning lamp does not light up when the vehicle is switched on. The 6 restraint system warning lamp lights up continuously or repeatedly during a journey.
Page 256 254 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions ÷ * ESP ® is malfunctioning Other driving systems and driving safety systems (e.g. BAS) may also be malfunctioning. Inoperative See Opera- The brake system continues working with the normal effect. Braking tor's Manual distance may increase in an emergency braking situation.
Page 257 Display messages and warning and indicator lamps 255 Display messages Possible causes/consequences and Solutions Speed Limit (Winter * You have reached the maximum permissible stored speed for winter Tires) XXX mph tires. It is not possible to exceed this speed. é...
Page 258 256 Display messages and warning and indicator lamps Driver assistance systems Display messages Possible causes/consequences and Solutions ¸ * Front and corner radar sensors (hereafter "sensors") are malfunction- ing. Possible causes: the sensors are dirty ð heavy precipitation extended country driving without other traffic, e.g. in the desert ç...
Page 259 Display messages and warning and indicator lamps 257 Display messages Possible causes/consequences and Solutions Active Distance Assist * Active Distance Assist DISTRONIC is malfunctioning. Inoperative Other driving systems and driving safety systems may also be mal- functioning. Drive on carefully. Stop the vehicle in accordance with the traffic conditions and restart the vehicle.
Page 260 258 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Clean the sensors in the rear bumper ( page 173). Restart the vehicle. Blind Spot Assist and * Blind Spot Assist is malfunctioning. Exit Warning Inoperative Consult a qualified specialist workshop. Blind Spot Assist Trailer * When you establish an electrical connection with the trailer, Blind Not Monitored...
Page 261 Display messages and warning and indicator lamps 259 Display messages Possible causes/consequences and Solutions The following causes are possible: The sensors in the front bumper are dirty. The area of the windshield where the camera is located is dirty. The function is impaired due to heavy rain or snow. The radar sensor system is temporarily non-operational, e.g.
Page 262 260 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Charge the high-voltage battery ( page 107). When the high-voltage battery is sufficiently charged, pre-entry climate control will be operational again. * The high-voltage battery is charging. Pre-entry climate control cannot &...
Page 263 Display messages and warning and indicator lamps 261 Display messages Possible causes/consequences and Solutions cantly limited until the high-voltage battery has reached its operating temperature. Cannot Start Vehicle * It is not possible to start the vehicle. See Operator's Manual A malfunction has occurred in the drive system.
Page 264 262 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Charging Mode Cur- * A temporary malfunction has occurred on the charging station. rently Unavailable Try Wait until the malfunction has passed. Again or Change Charg- ing Mode Start the charging process at a different charging station.
Page 265 Display messages and warning and indicator lamps 263 Display messages Possible causes/consequences and Solutions ÿ * The cooling system has detected a component malfunction. Avoiding high loads on the drive system, drive to the nearest qualified specialist workshop. Cooling System Fault Reduced Drive Power Service Required * The drive system is malfunctioning.
Page 266 264 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Stop the vehicle immediately in accordance with the traffic condi- tions. Switch off the vehicle and consult a qualified specialist workshop. * The high-voltage battery has overheated. There is a risk of fire. Û...
Page 267 Display messages and warning and indicator lamps 265 Display messages Possible causes/consequences and Solutions Observe Range * The usable capacity of the high-voltage battery system has changed. Observe the modified range that is displayed. Observe Range Service * A battery in the battery compound is malfunctioning. Required Consult a qualified specialist workshop.
Page 268 266 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Stop the vehicle immediately in accordance with the traffic condi- tions. Do not continue driving! * The red ! indicator lamp is lit. You have attempted to release the electric parking brake with the vehicle switched off.
Page 269 Display messages and warning and indicator lamps 267 Display messages Possible causes/consequences and Solutions * The yellow ! indicator lamp is lit, and the red ! indicator lamp flashes for approximately ten seconds after the electric parking brake has been applied or released. It then remains lit or goes out. The electric parking brake is malfunctioning.
Page 270 268 Display messages and warning and indicator lamps Tires Display messages Possible causes/consequences and Solutions Please Correct Tire Pres- * The yellow h warning lamp also lights up. sure The tire pressure is too low in at least one tire, or the difference in tire pressure between the individual wheels is too great.
Page 271 Display messages and warning and indicator lamps 269 Display messages Possible causes/consequences and Solutions Check the tires. If necessary, replace the wheel ( page 204). Tire Press. Monitor- * The yellow h warning lamp will flash for about one minute and will ing System Currently then light up continuously.
Page 272 270 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The state of charge of the 12 V battery is too low. Stop the vehicle immediately in accordance with the traffic condi- tions. Do not continue driving! Stop Vehicle To Charge Leave the vehicle running.
Page 273 Display messages and warning and indicator lamps 271 Display messages Possible causes/consequences and Solutions Stop the vehicle immediately in accordance with the traffic condi- tions. Place the key in the slot for starting with the key ( page 98). The key battery is weak or flat. Check the battery using the indicator lamp ( page 39).
Page 274 272 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Close all the doors. ¥ * The washer fluid level in the washer fluid reservoir has dropped below the minimum. Add washer fluid ( page 171). Refill Washer Fluid Ù...
Page 275 Switch on the vehicle. If an emergency call is unavailable, a message to this effect will appear on the instrument cluster. Consult a qualified specialist workshop. You can find more information on the regional availability of the emergency call system at: http://www.mercedes-benz.com/ connect_ecall...
Page 276: Indicator And Warning Lamps
274 Display messages and warning and indicator lamps Lights Display messages Possible causes/consequences and Solutions * The corresponding light source is defective. Have defective LED lights replaced at a qualified specialist workshop. Observe the notes on changing a bulb ( page 76).
Page 277: Tire Pressure Monitor
Display messages and warning and indicator lamps 275 $ and USA: Brakes (red) ( page 276) Canada: Brakes (red) ( page 276) Brakes (yellow) ( page 276) ABS malfunction ( page 276) ® ÷ page 276) ® å OFF ( page 276) Active Brake Assist switched off æ...
Page 278 276 Display messages and warning and indicator lamps Warning/indicator lamp Possible causes/consequences and Solutions ü *The red seat belt warning lamp lights up after the vehicle starts as soon as the driver's or front passenger door has been closed. An intermittent warning tone may also sound. Seat belt warning lamp For certain countries only: The red seat belt warning lamp lights up for lights up...
Page 279 Display messages and warning and indicator lamps 277 Warning/indicator lamp Possible causes/consequences and Solutions ® Deactivate ESP only for as long as the situation requires. ® ® If ESP cannot be activated, ESP is malfunctioning. ® Have ESP checked immediately at a qualified specialist workshop.
Page 280 278 Display messages and warning and indicator lamps Warning/indicator lamp Possible causes/consequences and Solutions & WARNING Risk of accident and injury if brake force boosting is malfunctioning If brake force boosting is malfunctioning, increased brake pedal force may be necessary for braking. The braking characteristics may be impaired.
Page 281 Display messages and warning and indicator lamps 279 Driving and driving safety systems Warning/indicator lamp Possible causes/consequences and Solutions *The red distance warning lamp lights up while the vehicle is in motion. The distance to the vehicle in front is too small for the selected speed. If an additional warning tone sounds, this means you are approaching an obstacle at too high a speed.
Page 282 280 Display messages and warning and indicator lamps Drive system Warning/indicator lamp Possible causes/consequences and Solutions * The yellow reduced power warning lamp is lit. Drive system power output is reduced. Note the messages on the instrument cluster. Reduced warning lamp power *The yellow warning lamp for the charge level of the high-voltage battery Ý...
Page 283 Display messages and warning and indicator lamps 281 Warning/indicator lamp Possible causes/consequences and Solutions Consult a qualified specialist workshop. *The yellow tire pressure monitoring system warning lamp (pressure loss/malfunction) is on. The tire pressure monitoring system has detected a loss of pressure in at least one tire.
Page 284: 282 Index
Tow-away alarm........55 3-zone automatic climate control (con- Anti-theft protection trol panel)........... 87 Immobilizer........... 54 Apps, Digital Extras Mercedes-Benz Connect..... 153 A/C function..........88 Ashtray............68 ABS............120 ASR (acceleration skid control)....121 Accident and Breakdown Management Assistance system........120 Mercedes me connect......
Page 285 Index 283 Automatic transmission BAS (Brake Assist System)....121 DIRECT SELECT lever......105 Braking with parking brake....100 Transmission position display....105 Breaking-in notes........98 Transmission positions......105 Downhill gradient........ 100 Driving instructions....... 98, 100 Available power display......146 EBD (Electronic Brakeforce Distribu- Axle load...........
Page 286 284 Index Cameras Charging Information......... 119 At departure time........ 109 Battery..........181 Car key............39 Charge level display......108 Car wash (care)......... 172 Charging cable plug emergency Care release..........115 Car wash..........172 Charging station, mode 3....111 Carpet..........174 Configuring week profile.....
Page 287 Index 285 Control panel for dual-zone auto- Customer Assistance Center (CAC)..... 20 matic climate control......86 Energy-saving use......... 87 Notes............ 87 DAB announcements (audio system) Pre-entry climate control....... 91 Setting..........158 Refrigerant.......... 245 Damage Setting the air distribution..... 89 Limited protection......... 32 Switching the rear window heater Data processing in the vehicle.....
Page 288 286 Index : ..........274 ! Inoperative See Operator's Manual..........253 # 12 V Battery See Operator's ÷ Inoperative See Operator's Manual..........270 ò Acoustic Ambient Protection Manual..........254 T Inoperative See Operator's Inoperative......... 263 Manual..........254 é ATTENTION ASSIST Inopera- Á Key Not Detected (red dis- tive............. 255 play message)........
Page 289 Index 287 ¸ Temporarily Unavailable Sen- Blind Spot Assist Trailer Not Moni- tored..........258 sors Dirty..........256 Cannot Start Vehicle See Opera- ! To Release the Parking tor's Manual........261 Brake: Switch On the Vehicle....266 Charging Fault Change Charging u Towing Not Permitted See Mode See Operator's Manual....
Page 290 288 Index Locking/unlocking mechanical key..44 Pre-entry Climate Control via Key Opening (from the inside)...... 41 Available Again After Vehicle Start..259 Unlocking (from the inside)....41 Pre-entry Climate Control via Key Door control panel........10 Inoperative High-Voltage Battery Low.. 259 DOT, Tire Identification Number (TIN)..
Page 291 Index 289 Hill Start Assist........129 Warning lamp........177 HOLD function........129 Emergency braking Overview..........120 Electric parking brake......118 Radar and ultrasonic sensors....119 Emergency call system Your responsibility....... 119 Automatic emergency call....178 Driving system.......... 120 Information......... 177 Driving tips Manual emergency call.......
Page 292 290 Index Fastening............ 28 Heating system........... 85 First aid High beam First-aid kit (soft-sided)....... 177 Activating/deactivating......72 Adaptive Highbeam Assist..... 74 First-aid kit (soft-sided)......177 Changing bulbs........77 Flat tire High-voltage battery, Battery (high-volt- Changing a wheel........ 204 age on-board electrical system) Tire-change tool kit......
Page 293 Index 291 Inside rearview mirror Jump-start connection, Starting assis- Adjusting/setting anti-glare mode..84 tance............181 Installation of accessories Limited protection......... 31 Installations..........14 Battery..........40 Instrument cluster, Instrument display Central locking system......40 Adjusting the lighting......150 electric sliding door open/close.... 47 Available power display.......
Page 294 Low beam trol panel..........151 Activating/deactivating......71 Transferred data......... 152 Changing bulbs........77 Light adjustment when driving abroad... 71 Mercedes-Benz emergency call system Self-diagnosis........179 Lubricants Notes on operating fluids....243 Mercedes-Benz GenuineParts...... 13 Lumbar support (4-way)......62 Message memory........251...
Page 295 Index 293 Basic information........26 Selecting automatically....... 106 Child seat..........34 Parking for an extended period....118 Information on the child restraint Parking lamps..........71 system..........29 Partition sliding door Information on the correct seat Opening/closing........51 position..........26 Pets in the vehicle......... 31 Permitted towing methods Overview..........
Page 296 294 Index Selecting the frequency band....157 Restraint system Setting stations........157 Basic information........26 Switching traffic announcements Basic instructions for children....34 on/off..........158 Deployment situations......29 Functionality......... 28 Radio connection Information on function......30 Key............39 Information on the correct seat Radio regulations position..........
Page 297 Index 295 Seat belt warning........28 Socket Trailer hitch......... 140 Seat cover (Care)........174 Socket (12 V) Securing loads Center console (front)......69 Cargo tie-down rings......164 Socket (115 V) Securing luggage........162 Front center console......69 Select transmission position, Drive posi- Notes............
Page 298 296 Index Summer tires..........188 Tire pressure monitoring system ..........192, 193 Switching on the vehicle (start/stop Tire pressure table......191 button)............96 Tire pressure monitoring system Switching seat heating on/off..... 66 Checking the air pressure....193 Switching the rear window heater on/off..90 Checking the temperature....
Page 299 Index 297 Towing eye Trip distance, Distance recorder, Trip Installing/removing......184 odometer Storage location........183 Displaying........... 148 Resetting..........149 Towing methods Both axles on the ground....182 Turn signal light Overview..........181 Changing bulbs (rear)......78 Track information Two-way radios Displaying...........
Page 300 Washing by hand........172 Warning lamp..........177 Wear Warning system........... 54 Limited protection......... 32 Website Warning/indicator lamp Mercedes-Benz Connect..... 153 ! ABS warning lamp..... 278 WET WIPER SYSTEM........81 Ó Active Brake Assist warning Wheel rotation.......... 203 lamp........... 279 Wheel wrench........... 203 b Brakes warning lamp (red)..
Page 301 Index 299 Mounting..........202 Noise..........188 Overview of tire labeling...... 197 Removing..........206 Replacing........202, 204 Restarting the tire pressure monitor..194 Selection..........202 Size designation........199 Snow chains........189 Speed rating........199 Storing..........203 Tire and Loading Information placard.. 195 Tire pressure........

Mercedes-Benz eSprinter 2025 Operator's Manual

Quick Links

Need help?

Questions and answers

Related Manuals for Mercedes-Benz eSprinter 2025

Summary of Contents for Mercedes-Benz eSprinter 2025

Table of Contents