Mercedes-Benz eSprinter 2023 Operating Instructions Manual
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Mercedes-Benz eSprinter 2023 Operating Instructions Manual

Mercedes-Benz eSprinter 2023 Operating Instructions Manual

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The following online version of the Owner's Man-
ual describes all models as well as all the stand-
ard and optional equipment of your vehicle. Coun-
try-specific differences in the language variants
are possible. Note that your vehicle may not be
fitted with all features described. This is also the
case for safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz
dealer if you would like to have a printed Owner's
Manual for other vehicle models and vehicle
model years. The online version is the current
valid Owner's Manual version. Possible variations
to your vehicle may not be taken into account as
Mercedes-Benz constantly updates their vehicles
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ces changes in design and equipment.
Please also read the printed Owner's Manual, any
supplementary documents and the digital Own-
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Summary of Contents for Mercedes-Benz eSprinter 2023

  • Page 1 Note that your vehicle may not be fitted with all features described. This is also the case for safety-relevant systems and functions. Please contact your authorised Mercedes-Benz dealer if you would like to have a printed Owner’s Manual for other vehicle models and vehicle model years.
  • Page 2 eSprinter Operating Instructions...
  • Page 3 Front passenger airbag warning & WARNING Risk of injury or death due to an enabled co-driver airbag If the co-driver airbag is enabled, a child on the co-driver seat may be struck by the co-driver airbag during an accident. NEVER use a rearward-facing child restraint system on a seat with an ENA- BLED FRONT AIRBAG.
  • Page 4 Welcome to the world of Mercedes-Benz Before you first drive off, read this Owner's Manual carefully and familiarise yourself with your vehicle. For your own safety and a longer operating life- span, follow the instructions and warning notices in this Owner's Manual. Disregarding them may result in damage to the vehicle or environment or in injuries to people.

  • Page 5: Table Of Contents

    Notes on the correct driver's seat posi- Environmental protection ......12 tion ............55 Take-back of end-of-life vehicles ....12 Notes on grab handles ....... 55 Mercedes-Benz GenuineParts ..... 12 Seats ............55 Attachments, add-on equipment, instal- Steering wheel ........... 61 lations and conversions ......13 Stowage areas ...........
  • Page 6 ASSYST PLUS service interval display ..140 Engine compartment ........ 140 Cleaning and care ........143 Breakdown assistance ......148 Emergency ..........148 Mercedes-Benz emergency call system ..149 Flat tyre ........... 150 Battery ............. 151 Towing or tow-starting ......152 Electrical fuses ......... 156 Vehicle tool kit .........

  • Page 7: Symbols

    Symbols In these Operating Instructions, you will find the following symbols: & WARNING Danger due to not observing the warning notices Warning notices draw your attention to hazards that may endanger your health or life, or the health or life of others. Observe the warning notices.

  • Page 9: At A Glance

    At a glance – Cockpit → Combination switch Stowage compartment cover → Turn signal indicators Cup holders → → High beam Key slot for KEYLESS-START → → Windscreen wipers 12 V socket → → Rear window wiper USB port → DIRECT SELECT lever Right-hand switch panel →...

  • Page 10: Turn Signal Light

    Power availability display → # Electrical fault → ! Parking brake applied → G SOS emergency call sys- (red) tem (Mercedes-Benz emergency → J Brakes (red) call system) → → Û High-voltage battery warn- æ Active Brake Assist switched off →...
  • Page 11 At a glance – Instrument cluster → → K High beam R Rear fog light → → L Low beam J Brakes (yellow) → → T Side lights ! ABS malfunction → → N Fog light ® å ESP deactivated...

  • Page 12: Overhead Control Panel

    ËSwitches tow-away protec- tion on/off p Switches the left-hand reading light on/off Glasses compartment → | Switches automatic light G SOS emergency call sys- control on/off tem (Mercedes-Benz emergency call system) c Switches the front interior → lighting on/off ATA indicator lamp...

  • Page 13: Door Control Panel

    At a glance – Door control panel Door control panel → → Adjusting the outside mirrors To open/close the right-hand side window → Switching seat heating on/off → To open/close the left-hand → To activate/deactivate the cen- side window tral locking system →...

  • Page 14: Emergencies And Breakdowns

    At a glance – Emergencies and breakdowns → → Checking and topping up oper- Mechanical jack and tyre- ating fluids change tool kit → → High-voltage disconnect device Information label for tyre pres- sure → Buttons for the SOS emergency →...

  • Page 15: General Notes

    Take-back of end-of-life vehicles Do not carry out repairs or welding. EU countries only: Have accessories retrofitted at a quali- Mercedes-Benz will take back your end-of-life vehi- fied specialist workshop. cle for environment-friendly disposal in accordance with the European Union (EU) End-Of-Life Vehicles If you use parts, tyres, wheels or safety-relevant Directive.

  • Page 16: Attachments, Add-On Equipment, Installations And Conversions

    Obtain approval from Mercedes-Benz in the parts. Mercedes-Benz accepts no responsibility for event of deviations from the approved body/ the use of such parts in Mercedes-Benz vehicles, equipment mounting directives. even if they have been approved officially or inde- pendently by a testing centre.

  • Page 17: Owner's Manual

    Should you have any questions concerning equip- ment and operation, consult a Mercedes-Benz In the following situations, in particular, there is Service Centre. a risk of damage to the vehicle: Please bear in mind that all the speed values the vehicle becomes grounded, e.g.

  • Page 18: Declarations Of Conformity And Notes On Driving In Different Countries

    General notes tion to road and traffic conditions, and contact a qualified specialist workshop. Electric vehicles have an electric motor. The elec- tric motor's power supply is provided by the high- voltage on-board electrical system. & DANGER Risk of death and fire due to modified and/or damaged components of the high-voltage on-board electrical sys- Example...
  • Page 19 All wireless vehicle components have received type approval from the SMA. Russia only: You can obtain further information from a Mercedes-Benz service centre. Israel only: It is prohibited to make any change to a vehicle- installed radio component that could affect the...
  • Page 20 Date to the technical regulations for two-way radios. Signed by: Further information is available from any Mercedes-Benz service centre. Director of Quality UKCA Declaration of Conformity Jack Copy and translation of the original Declaration of...

  • Page 21: Diagnostics Connection

    Modifications as well as installations and con- Do not use loose floor mats and do not versions place floor mats on top of one another. Work on electronic components Work on high-voltage components Mercedes-Benz recommends that you use a Mercedes-BenzService Centre for this purpose.

  • Page 22: Vehicle Registration

    You your vehicle, can generate magnetic fields on a par can do this at a Mercedes-Benz service centre, for with permanent magnets. These fields can be example.

  • Page 23: Implied Warranty

    Further information can be obtained at https:// cases and within the applicable legal framework. In www.mercedes-benz.de/qr-code the case of an accident, information that can help with an investigation can be taken from the airbag control unit, forexample.
  • Page 24 General notes Generally, these are volatile data and will not be Convenience and infotainment functions stored beyond the period of operation but will only You can store the vehicle's convenience and indi- be processed within the vehicle itself. Control vidual settings and change or reset them at any units, forexample, vehicle keys, often contain data time.

  • Page 25: Copyright

    For further information about the and receiver or by a mobile end device that you Onboard Logic Unit, consult a Mercedes-Benz have brought into the vehicle, forexample, a smart- Service Centre. phone. Online functions can be used via this wire- If you, yourself, do not own and are not responsi- less network connection.

  • Page 26: Occupant Safety

    Occupant safety – Brief overview of most important points coming into contact with parts of the vehicle Brief overview of most important points interior. The seat belts and airbags, for exam- Basic information ple, are components of the restraint system. Make sure that the following prerequisites in par- Child restraint system: you can find all informa- ticular have been met so that the components of...
  • Page 27 Occupant safety – Brief overview of most important points When doing so, make sure you are able to fas- In addition, an incorrectly fastened seat belt ten your seat belt correctly. The shoulder belt can also cause injuries, for example, in the strap must be routed forward from the seat event of an accident or when braking or chang- belt outlet over the centre of your shoulder.
  • Page 28 Only buckle the seat belts as intended. Mercedes-Benz recommends that you have the vehicle towed to a qualified specialist workshop. Function of the restraint system warning lamp When the vehicle is switched on, a self-test is per-...

  • Page 29: Information On The Automatic Functions Of The Restraint System

    Occupant safety – Information on the automatic functions of the restraint system equipment the seat belt warning may go out as Function of the post-collision brake after an acci- soon as the driver's and co-driver's seat belts are dent fastened. Function of the post-collision brake Only for certain countries: regardless of whether Depending on the accident situation, the post-col-...
  • Page 30 Occupant safety – Purpose and function of the restraint system Mercedes-Benz recommends that you have the Information on how the restraint system works vehicle towed to a qualified specialist workshop How the restraint system functions depends on the after an accident. Take this into account, particu-...
  • Page 31 & WARNING Risk of injury or death due to sponding seat by Mercedes-Benz. blocked seat belt buckle or seat belt anchorage ▌Risk due to pets in the vehicle interior Objects next to the front seat that block the &...
  • Page 32 The function of the airbags can be impaired due to modifications or incorrect work per- Mercedes-Benz recommends that you only use formed on the doors or door trim, or if the driving aids which have been approved specifically doors are damaged.

  • Page 33: Seat Belts

    Occupant safety Seat belts Releasing the seat belts Press the release button in the seat belt buckle and guide the seat belt back with the seat belt tongue. * NOTE Damage caused by trapping the seat belt If an unused seat belt is not fully retracted, it may become trapped in the door or in the seat mechanism.

  • Page 34: Children In The Vehicle

    34) and secure small children in a To improve protection for children younger than 12 rearward-facing child restraint system. years or under 1.50 m in height, Mercedes-Benz recommends that you make sure you observe the Observe the child restraint system manufactur- er's installation instructions.
  • Page 35 Use child restraint systems only with the a forward-facing child seat original cover designed for them. a child booster seat – Mercedes-Benz recom- Always replace damaged covers with mends using a child booster seat with a back- genuine covers.

  • Page 36: Suitable Child Restraint Systems For The Transport Of Children

    Children in the vehicle – Suitable child restraint systems for the transport of children Only use child restraint systems which are in & WARNING Accident– and risk of injury proper working condition with unsupervised children in the vehicle If you leave children unattended in the vehicle, &...
  • Page 37 Mercedes-Benz recom- mends that you use a Mercedes-Benz Service Approval categories under UN-R44 Centre for this purpose. Securing with the seat belt on the vehicle seat...

  • Page 38: Suitable Seats For Attaching Child Restraint Systems

    Children in the vehicle – Suitable seats for attaching child restraint systems Weight category II/III (15 to 36 kg and from Suitable seats for attaching child restraint sys- approximately 3 to 12 years) tems Overview of the suitability of seats for attaching KIDFIX XP Type belt-secured child restraint systems...
  • Page 39 Children in the vehicle – Suitable seats for attaching child restraint systems restraint systems on the front passenger seat X Not suitable for children in this weight category. page 33). U Suitable for child restraint systems of the "Universal" category in Front passenger seat this weight category.

  • Page 40: Securing The Child Restraint System

    Children in the vehicle Set the seat backrest to the most vertical posi- X Not suitable for children in this weight category. tion possible. U Suitable for child restraint systems of the "Universal" category in this weight category. Fitting an ISOFIX child restraint system on the rear seat UF Suitable for forward-facing child restraint systems of the "Univer- sal"...
  • Page 41 Children in the vehicle the child restraint system must, as far as pos- Attach the Top Tether hook only to the sible, lie flat against the backrest of the seat. intended Top Tether anchorage. O For certain child restraint systems in weight ¯...

  • Page 42: Child Safety Locks

    Children in the vehicle Securing the child restraint system with the seat & WARNING Risk of fatal injury due to expo- belt sure to extreme heat or cold in the vehicle For a child restraint system in the "Universal" If persons, particularly children, are subjected or "Semi-Universal"...
  • Page 43 Children in the vehicle Example: sliding door child safety lock Slide the child safety lock latch into posi- tion 2 (secure) or 3 (unlock). Ensure that the child safety locks are working properly.

  • Page 44: Opening And Closing

    Opening and closing In addition, the children could also set the vehicle in motion, for example by: Notes on radio connections of the key releasing the parking brake. & DANGER Risk of fatal injury to persons changing the drive range. with medical devices due to electromag- starting the vehicle.
  • Page 45 Removing point for used batteries. Requirements: One CR 2032 3 V cell battery Mercedes-Benz recommends that you have the battery replaced by a qualified specialist work- shop. Removing the emergency key ( page 42).

  • Page 46: Doors

    Opening and closing & WARNING Risk of injury to persons inside the vehicle when the additional door lock is activated If the additional door lock is activated, the doors can no longer be opened from the inside. Never leave persons, in particular chil- dren, unattended in the vehicle.
  • Page 47 Opening and closing When leaving the vehicle, always take the key with you and lock the vehicle. Keep the key out of reach of children. & WARNING Risk of fatal injury due to expo- sure to extreme heat or cold in the vehicle If persons, particularly children, are subjected to prolonged exposure to intense heat or cold, there is a risk of severe injury or even death.
  • Page 48 Opening and closing In addition, the children could also set the vehicle in motion, for example by: releasing the parking brake. changing the drive range. starting the vehicle. Never leave children unattended in the vehicle. When leaving the vehicle, always take the key with you and lock the vehicle.

  • Page 49: Sliding Door

    Opening and closing To avoid risks: When getting into and out of the vehicle, always use the grab handles and steps. These are specifically designed to with- stand such loads. Keep steps and entrances free from dirt, e.g. mud, clay, snow and ice. Warning notice, depending on the equipment on the driver's door, the partition, the sliding door or the Speed Delivery Door...

  • Page 50: Rear-End Doors

    Opening and closing Only open the sliding door when traffic Rear-end doors conditions permit. Opening and closing the rear-end doors from out- side Requirements: The child safety lock is deactivated. & WARNING Risk of injury due to the rear- end door swinging open Opening When you open a rear-end door, the following can occur:...
  • Page 51 Opening and closing Swing the rear-end door out to the side until it This is particularly the case if you open the engages. rear-end door more than 90° or if it opens in an uncontrolled manner. Opening the left rear-end door Even rear-end doors which are properly closed can swing open when the vehicle parked is on an incline or it is windy.

  • Page 52: Partition Sliding Door

    Opening and closing To open: pull opening lever and open the Opening/closing the rear-end doors from the inside rear-end door. Swing the rear-end door to the side until it engages. & WARNING Risk of injury due to the rear- To close: make sure that the left rear-end door end door swinging open is closed.

  • Page 53: Side Window

    Opening and closing If someone is trapped, release the button immediately or press the button in order to reopen the side window. & WARNING Risk of becoming trapped when children operate the side windows Children could become trapped if they operate the side windows, particularly when unatten- ded.
  • Page 54 Opening and closing To close completely: briefly pull button When opening, make sure that nobody is beyond the point of resistance. touching the side window. Automatic operation will start. Release the button immediately if some- To interrupt automatic operation: briefly press body becomes trapped.

  • Page 55: Anti-Theft Prevention

    Opening and closing Rectifying problems with the side windows ATA (Anti-Theft Alarm system) ▌Function of ATA (Anti-theft Alarm system) A side window cannot be closed and you cannot see the cause If the ATA system is primed, a visual and audible alarm is triggered in the following situations: Check to see if there are any objects in the window guide.
  • Page 56 Opening and closing Deactivating Deactivating Unlock the vehicle with the key. Indicator lamp in the overhead control panel goes out. The vehicle locks again automatically if you do not open a door within 40 seconds after unlocking the vehicle. Stopping the alarm Press the % or &...
  • Page 57 Opening and closing Lock the vehicle with the key. The interior motion sensor is primed after approximately 30 seconds. Interior protection is only primed when the follow- ing components are closed: the driver and co-driver's doors the side doors the rear-end doors Deactivating Unlock the vehicle with the key.

  • Page 58: Seats And Stowage

    Seats and stowage You have a good overview of the traffic condi- Notes on the correct driver's seat position tions. & WARNING Risk of accident due to adjust- Your seat belt sits snugly against your body and passes across the centre of your shoulder ing the vehicle settings while the vehicle is in motion and across your hips in the pelvic area.
  • Page 59 Seats and stowage Using the head restraint fore-and-aft adjustment, This could cause you to lose control of the adjust the head restraint so that it is as close to vehicle. the back of your head as possible. Always make sure that the driver's seat is engaged before starting the vehicle.
  • Page 60 Seats and stowage To adjust the seat height: keep on pressing or & WARNING Risk of accident due to adjust- pulling lever until the required seat height ing the vehicle settings while the vehicle is has been reached. in motion To adjust the seat backrest inclination: rotate You could lose control of the vehicle in the fol- handwheel...
  • Page 61 Seats and stowage To adjust the seat backrest inclination: rotate & WARNING Risk of injury or death due to handwheel forwards and backwards until incorrect seat position the desired position has been reached. The seat belt will not offer the intended level of To adjust the seat height: pull or push lever protection if you have not moved the seat until the desired position has been reached.
  • Page 62 Seats and stowage Use buttons adjust the backrest con- tour individually to your spine. Folding the co-driver bench seat cushion forwards and backwards Remove key from the partition sliding door. Press the push button on catch and fold seat cushion up or down.
  • Page 63 Seats and stowage Switching the seat heating on/off area, e.g. in the event of an accident or when braking. & WARNING Risk of burns due to repeatedly Always drive with the head restraints fit- switching on the seat heating ted. Repeatedly switching on the seat heating can Before driving off, make sure for every cause the seat cushion and seat backrest pad-...

  • Page 64: Steering Wheel

    Seats and stowage To lower the level: press button until the Adjusting the steering wheel required heating level is reached. Depending on the heating level, one to three indicator lamps will light up. To switch off: press button until all indica- tor lamps are off.

  • Page 65: Information About The Bottle Holder

    Seats and stowage Storage compartment with cover, depending Only use the cup holder for containers of on specification the right size. Centre console storage compartment with Always close the container, particularly if USB port, charging interface, NFC interface the liquid is hot. and 12 V socket Storage compartment above windscreen (sub- ject to a maximum load of 2.5 kg)

  • Page 66: Sockets

    Seats and stowage Fold up cover of the socket. Always make sure that the cigarette lighter is out of the reach of children. Insert the plug of the device. Never leave children unattended in the Depending on the vehicle equipment, the vehi- vehicle.
  • Page 67 Seats and stowage Removing Slide the corresponding seat backwards and pull the floor mat off holders 2, if applicable. Remove the floor mat.

  • Page 68: Light And Vision

    Light and vision If you hear a warning tone when exiting the Exterior lighting vehicle, the lights may still be on. Notes on adjusting the lights when driving abroad If you turn on the parking lights, there will be Vehicles with halogen or static LED headlamps: reduced side lights on the selected vehicle Changing the headlamps is not necessary.
  • Page 69 Light and vision When the low beam is switched on, the L 2 Driver's seat, front passenger seat and rear indicator lamp on the instrument cluster will seats occupied, load compartment or loading also switch on. area laden 3 Driver's seat and front passenger seat occu- ▌Activating/deactivating the fog lights pied and maximum permitted rear axle load being used...
  • Page 70 Light and vision arrow (the action for headlamp flashing If the hazard warning light system has automati- cally switched on, press hazard warning lamp switches high beam off). switch to switch it off. The K indicator lamp on the instrument cluster will go out.
  • Page 71 Light and vision To switch off: switch off high beam using the On very rare occasions, Adaptive Highbeam combination switch. Assist may fail to recognise other road users with their own lighting, or may recognise them too late. Exterior lighting In these, or in similar situations, the automatic ▌Activates/deactivates the beacon high beam will not be deactivated or will be...

  • Page 72: Adjusting The Interior Lighting

    Light and vision Push beacon onto stand as far as it will & WARNING Risk of accident and injury if the maximum permitted headroom is not observed Tighten wing nut 2. Ensure that beacon is properly attached. With the beacon attached, the risk of exceed- ing the maximum permissible headroom increases.
  • Page 73 Light and vision Adjusting the interior lighting for body manufac- Switching the rear compartment interior lighting turer add-on equipment on/off To switch the front left reading lamp on/off: Switches rear/load compartment lighting press button 1. on or off To deactivate automatic interior lighting con- trol: press button 2.

  • Page 74: Changing Bulbs

    Light and vision Important safety notes Before changing the bulbs, switch off the vehi- cle's lighting system. This will prevent a short circuit. Use only spare bulbs of the same type and with the correct voltage. Use bulbs only in enclosed lamps that have been designed for them.
  • Page 75 Light and vision Turn the socket anti-clockwise and pull it out. Remove the light source from the socket. Insert the new light source into the socket such that the base of the bulb rests fully against the base of the socket. Insert the socket and turn it clockwise.
  • Page 76 Light and vision Switch off the lighting system. Licence plate lighting: W 5 W Open the rear-end door. Rear fog light: P 21 W Vehicles with partial LED tail lamps Turn signal light: PY 21 W Reversing light: P 21 W Licence plate lighting: W 5 W Rear fog light: P 21 W ▌Changing the tail lamp...

  • Page 77: Windscreen Wipers

    Light and vision Switch off the interior lighting. ▌Licence plate lighting Press in the catch spring of lens with a suit- Requirements: able object, e.g. a screwdriver, and then lever Licence plate lighting: light bulb type W 5 W off the lens with the lamp housing. To remove the lens from the lamp housing: press the lugs of lens inwards.
  • Page 78 Light and vision Replacing the wiper blades Switching the rear window wiper on and off If the wiper blades are worn out, they will no longer wipe the windscreen properly. Replace the wiper blades twice a year, preferably in spring and autumn. ô...
  • Page 79 Light and vision When doing so, take into account the different Always switch off the windscreen wipers lengths of the wiper blades: and vehicle before changing the wiper blades. Driver's side: long wiper blade Front passenger side: short wiper blade &...

  • Page 80: Mirrors

    Light and vision Adjusting the outside mirrors electrically Mirrors Operating the outside mirrors & WARNING Risk of accident due to adjust- ing the vehicle settings while the vehicle is in motion You could lose control of the vehicle in the fol- lowing situations in particular: if you adjust the driver's seat, the head restraint, the steering wheel or the mirror...
  • Page 81 Light and vision Switch on the power supply or the vehicle. If the camera on top of the roof at the rear is dirty, the image may be impaired. In this case, Briefly press button 2. clean the camera manually with a damp cloth. Heating the outside mirrors Observe the notes on cleaning the digital rear- view mirror (...
  • Page 82 Light and vision In this case, no camera image is available for manoeuvring. Dimming the inside rearview mirror Fold anti-dazzle lever in the direction of the arrow.

  • Page 83: Climate Control

    Climate control Overview of climate control systems Heating system overview Operating unit for TEMPMATIC (example) w Sets the temperature Display K Sets the airflow Î Vehicles with windscreen heaters: switches the windscreen heater on/off page 83) h Switches air-recirculation mode on/off page 82) ¬...

  • Page 84: Operating Climate Control Systems

    Climate control TEMPMATIC overview Operating unit for TEMPMATIC (example) w Sets the temperature Drive pro- Vehicle characteristics Display gram K Sets the airflow ; (ECO) Reduced heating and air-condi- Î Vehicles with windscreen heaters: tioning output switches the windscreen heater on/off (Standard setting after the vehicle page 83) is started)
  • Page 85 Climate control In addition, comply with the following air-condition- Demisting the windows ing instructions in order to minimise energy con- Windows misted up on the inside sumption: Vehicles with heating system Select as low a blower setting as possible. Press the ¬ button. Use the "Demist windscreen"...

  • Page 86: Operating Air Vents

    Climate control Air-recirculation mode will automatically switch on If necessary, direct the airflow to another in the following cases: area of the vehicle interior. in high outside temperatures when the wiping with washer fluid function is switched on ( page 74) The indicator lamp on the h button will not light up in this case.

  • Page 87: Pre-Entry Climate Control

    Climate control To switch on and admit fresh air: press the bot- interior temperature is not reached for the depar- tom section of switch 2. ture time. The roof ventilator will feed fresh air into the The specified temperature for the pre-entry climate load compartment.

  • Page 88: Driving And Parking

    Driving and parking Despite the sound generator, the vehicle still Driving may not be heard by other road users. Adapt Notes on electric mode your driving style accordingly. The sound generator is off when the vehicle is & DANGER Risk of fire and explosion from stationary.
  • Page 89 Driving and parking Using the high-voltage disconnect device in the engine compartment Only disconnect the drive system manually under the prerequisites in the specified situations. Open the bonnet ( page 140). Open the fuse box in the seat base of the driv- er's seat ( page 156).
  • Page 90 Driving and parking System limits The following recuperation levels are available: hà Radar-supported recuperation taking The braking effect of the electric motor during road and traffic conditions into account, or recuperation in overrun mode may be reduced or intelligent and anticipatory recuperation with may not be available at all in the following situa- ECO Assist tions:...
  • Page 91 Driving and parking Requirements: Starting the engine the key is in the detection range of the aerial ▌Starting the vehicle with the start/stop button page 41) and the key battery is not flat Requirements: the brake pedal is not depressed the key is in detection range of the aerial page 41) and the key battery is not dis- charged.
  • Page 92 Driving and parking Driving tips ▌Notes on driving & WARNING Risk of accident due to objects in the driver's footwell Objects in the driver's footwell may impede pedal travel or block a depressed pedal. This jeopardises the operating and road safety of the vehicle.
  • Page 93 Mercedes-Benz instal- You can obtain information about this from any led in your vehicle.
  • Page 94 Driving and parking Always replace all brake discs and brake linings on cause the maximum permissible depth of water to an axle at the same time. Always fit new brake lin- be exceeded. These notes must be observed under ings when replacing brake discs. all circumstances.
  • Page 95 Driving and parking Please observe the following notes regarding for- Always wear a seat belt when driving off- eign bodies of this kind: road. They could damage the suspension, the high- voltage battery in the underbody or the brake & WARNING Risk of injury to hands when system.
  • Page 96 Clean the steps, entrances and grab handles. guide you. This will make your footing safer. Mercedes-Benz recommends that you addi- Clean the wheels and tyres, wheel wells and tionally carry a shovel and a recovery rope the underbody of the vehicle with a jet of with a shackle in the vehicle.

  • Page 97: Drive Programs

    Driving and parking You can influence energy consumption by doing Drive programs the following: Function of the program selector button Anticipating road and traffic conditions. Driving in drive program ; or ;q page 94). Driving in drive program ; or Íq page 94).

  • Page 98: Transmission

    Driving and parking Characteristics per drive program: Drive program Vehicle characteristics ; (Eco) Efficient and economical driving style Reduced heating and air conditioning output for increased range Reduced power of the drive system ;q (ECO+) Maximum range and consumption optimisation Heavily reduced heating and air-conditioning output Reduced torque and severely reduced power of the drive system A (Comfort)
  • Page 99 Driving and parking When the vehicle is stationary, press the j ▌Selecting neutral N button. & WARNING Risk of accident and injury Park position is engaged when the display on the instrument cluster shows the transmission when neutral position is engaged position display j.

  • Page 100: Charging The High-Voltage Battery

    Driving and parking The power output of the high-voltage battery may Charging the high-voltage battery be impaired by the following: Notes on charging the high-voltage battery high or low outside temperatures electrical auxiliary consumers in the vehicle * NOTE Damage to the vehicle socket or the being switched on, e.g.
  • Page 101 Driving and parking When using a CCS (Combined Charging Sys- ing cable bag with the charging cable is not suffi- tem) charging cable to charge with direct cur- ciently secured. rent, both areas of the vehicle socket are cov- ered by the charge port. Charging options for the high-voltage battery: charging through recuperation while the vehi- cle is in motion...
  • Page 102 Driving and parking ¦ One-off departure time ( page 99) ã Week profile ( page 99) â Immediate charging Current charging capacity & Pre-entry climate control active page 84) Charging mode with charging flow and battery status Estimated charge level at departure time only displayed if a departure time is active page 99).
  • Page 103 100 Driving and parking Set the required departure time. Select Maximum, 6 amps amps. When the high-voltage battery is charged, the Insert the charging cable at this point, at the charging current is limited to the selected latest. amperage. If the departure time cannot be confirmed, the The selected setting also remains stored for charging cable has not been inserted.
  • Page 104 Benz Service Centre and obtain advice insert or there. remove charg- ing cable Mercedes-Benz thoroughly tests these original charging cables for their suitability for high- %   Flashes white Malfunction voltage charging of your vehicle. during locking Never use a damaged charging cable.
  • Page 105 102 Driving and parking city shown in the display of the instru- For safety reasons, only use charging ment cluster. cables that have been tested and approved by the manufacturer for charg- Before charging at a mains outlet, have the maxi- ing the high-voltage battery in an electric mum permissible charging current for the relevant vehicle.
  • Page 106 Driving and parking 103 preinstalled cable, only use approved charging may take up to ten minutes for charging to cables which conform to these grid requirements. resume automatically. Consult a qualified electrician or your local distri- bution grid operator if you have any questions con- * NOTE Damage due to overheating of cerning grid requirements.
  • Page 107 104 Driving and parking lower part of socket cover 5. If the wallbox or charging station is not equipped with a charg- ing cable, insert the plug of the optional charg- ing cable into the wallbox or charging station socket to the stop. The # indicator lamp and status display initially flash orange and then green as...
  • Page 108 Driving and parking 105 Ending the charging process Unlocking the charge port with the emergency release Requirements: The distance of the key to the vehicle socket is & WARNING Risk of burns from hot compo- no greater than 1 m or the vehicle is unlocked. nents in the engine compartment Certain components in the engine compart- ment can be very hot, e.g.

  • Page 109: Parking

    106 Driving and parking to ensure that the charging process has ended * NOTE Damage to the vehicle or the drive- page 105). train due to rolling away Pull cable upward and disconnect the Always park your vehicle safely and charge port from the vehicle socket within 30 according to legal requirements.
  • Page 110 Driving and parking 107 Completely release the parking brake In addition, the children could also set the before driving off. vehicle in motion, for example by: releasing the parking brake. The brake lights do not light up when you brake the changing the drive range.
  • Page 111 108 Driving and parking ▌Applying/releasing the electric parking brake manually & WARNING Risk of accident– and injury due to children left unattended in the vehi- When children are left unattended in the vehi- cle, they can be expected in particular to open doors, thereby endangering other persons or road users.

  • Page 112: Driving And Driving Safety Systems

    Driving and parking 109 While driving, press the ! switch of the electric parking brake. The vehicle is braked as long as you keep the ! switch of the electric parking brake depressed. The vehicle's brake lights light up. The longer the ! switch of the electric parking brake is depressed, the greater the braking force.
  • Page 113 110 Driving and parking Information about sensors ABS controls the brake pressure in critical situa- tions: Certain driving and driving safety systems use sen- During braking, for instance, at maximum full- sors to monitor the area in front of or next to the stop braking or if there is insufficient tyre trac- vehicle (depending on the vehicle's equipment).
  • Page 114 Driving and parking 111 pay attention when pulling away or accelerating. the instrument cluster and the drive system output ASR is only an aid. Always adapt your driving style may be reduced. to suit the prevailing road and weather conditions. Only use wheels with the recommended tyre If ASR is malfunctioning, the ÷...
  • Page 115 112 Driving and parking If you do not react to the visual warning or warning ® Function of ESP Crosswind Assist tone, autonomous braking can be initiated in criti- Crosswind Assist does not react under the follow- cal situations. ing conditions: If there are pedestrians and cyclists crossing: in The vehicle is subjected to severe jolts and especially critical situations, Active Brake Assist...
  • Page 116 Driving and parking 113 The · distance warning lamp then lights up Brake immediately or take evasive action, provided in the instrument cluster. it is safe to do so and the traffic situation allows this. At speeds greater than approx. 7 km/h, if your vehicle is critically close to a vehicle or pedes- trian.
  • Page 117 114 Driving and parking System limits Deactivating Active Brake Assist It is recommended that Active Brake Assist is The system may be impaired or may not function in always left activated. the following situations: Remove the tick next to the Early, Medium The sensors are affected by snow, rain, fog or Late...
  • Page 118 Driving and parking 115 leave the vehicle when it is being held by * NOTE Damage due to automatic braking Hill Start Assist. When Active Brake Assist or the HOLD function is activated, the vehicle brakes automatically in certain situations. HOLD function To avoid damage to the vehicle, deactivate ▌Notes on the HOLD function...
  • Page 119 116 Driving and parking responsible for safe manoeuvring and parking. ▌Displaying and hiding the inside rearview mirror Make sure that there are no persons, animals or display objects etc., in the manoeuvring area while Displaying manoeuvring and parking. Engage reverse gear. The reversing camera with an inside rearview mir- The reversing camera image appears on the ror display may show a distorted view of obstacles...
  • Page 120 Driving and parking 117 The ATTENTION ASSIST drowsiness or alertness assessment is deleted and restarted when continu- ing the journey in the following situations: You switch off the drive system You unfasten your seat belt and open the driv- er's door (e.g. to change drivers or take a break) ▌Setting ATTENTION ASSIST On-board computer:...
  • Page 121 118 Driving and parking outside mirror flashes. If the turn signal indicator System limits remains switched on, all other detected vehicles Blind Spot Assist and the exit warning function are indicated only by the flashing of the red warn- may be limited in the following situations: ing lamp.

  • Page 122: Trailer Operation

    Driving and parking 119 able shade conditions or in rain, snow, fog or Lane Keeping Assist spray. ▌Function of Lane Keeping Assist Glare from oncoming traffic, direct sunlight or reflections. There is dirt on the windscreen in the vicinity of the multifunction camera or the camera is misted up, damaged or obscured.

  • Page 123: 120 Instrument Cluster And On-Board Computer

    120 Instrument cluster and on-board computer The power availability display includes two Overview of the instrument cluster areas: & WARNING Risk of accident due to an In the area below g, the recovered power of instrument cluster malfunction the vehicle during recuperation is displayed. In the event of a failure or malfunction of the In the area above g, the current amount of instrument cluster, you will not recognise limi-...

  • Page 124: Overview Of Instrument Cluster Display

    Instrument cluster and on-board computer 121 You must observe the legal requirements for the Overview of instrument cluster display country in which you are currently driving when operating the on-board computer. Operating the on-board computer The displays of the on-board computer appear on the instrument cluster display page 121).

  • Page 125: Display Of The Available Power

    122 Instrument cluster and on-board computer Display of the available power & WARNING Risk of accident due to reduced power of the drive system There is a risk of an accident in the event of a power output limitation of the drive system, particularly when you accelerate or overtake.

  • Page 126: Menus And Submenus

    Instrument cluster and on-board computer 123 d Blind Spot Assist on and ready to issue Menus and submenus warnings (lines of the radio waves solid) Calling up functions on the service menu c Blind Spot Assist on and not ready to On-board computer: issue warnings (lines of the radio waves bro- Service...
  • Page 127 124 Instrument cluster and on-board computer Calling up settings on the on-board computer On-board computer: Settings The following entries can be set on the Settings menu: eSprinter Departure time Setting ¦ Pre-entry climate control Maximum state of charge Maximum charging current Assistance Trip computer display (example) Switching...

  • Page 128: Mercedes Me 125

    A call to the Mercedes-Benz Customer Centre Please note that product scopes can vary using the breakdown assistance call button in the depending on the model series, year of pro-...
  • Page 129 A sufficient mobile phone connection quality is gency call button F ( page 125). provided. You are connected to the Mercedes-Benz Cus- tomer Centre and if necessary, your call is for- Multi-stage transmission depends on the following warded to an appropriate specialist.

  • Page 130: Mercedes Me Connect

    Only in the second step, only for the respective You can also use the Mercedes-Benz emergency activated services, further case-specific data is call system ( page 149).

  • Page 131: Mercedes Me And Apps

    Please note that the breakdown assistance call is a Availability is country-dependent. Mercedes-Benz service. In the event of an emer- gency always call the national emergency services For more information consult a Mercedes-Benz first or use the Mercedes-Benz emergency call sys-...

  • Page 132: Audio System 129

    Audio system 129 Notes on operating safety & WARNING Risk of distraction from operat- ing integrated communication equipment while the vehicle is in motion If you operate communication equipment inte- grated in the vehicle when driving, you could be distracted from the traffic situation. This could also cause you to lose control of the vehicle.

  • Page 133: Overview And Operation

    130 Audio system Overview and operation Audio system overview Control knob Press briefly: calls up the telephone, accepts or ends a call. Turn: sets the volume Press and hold: calls up the call list. Press briefly: switches sound off. ® ®...

  • Page 134: System Settings

    Audio system 131 To decrease volume: turn the volume control Radio anti-clockwise. Setting the frequency band To mute: press the volume control. Audio system: System settings Press the $ button repeatedly until the Audio settings desired transmission range is set. ▌Setting the sound The transmission range changes in this order: FM - Audio system:...

  • Page 135: Media

    132 Audio system Activating/deactivating the traffic information Showing the current programme preview (EPG) service Requirements: Audio system: DAB is set as the transmission range page 131). SETUP Radio Settings When the function is switched on a traffic Audio system: announcement will interrupt the currently activated SETUP Radio Settings radio or media source.

  • Page 136: Telephone

    Audio system 133 ® Setting playback options Starting playback of an iPod Audio system: Requirements: SETUP Audio settings Play Mode ® An iPod is connected to the audio system. Only use a certified USB-C to Lightning cable Activating/deactivating random playback ®...
  • Page 137 Audio system: vehicle. Select Device Further information can be obtained from a Select a mobile phone. Mercedes-Benz service centre or at: https:// www.mercedes-benz.com/connect ▌Adjusting the call/ringtone volume Audio system: ® ▌Activating/deactivating Bluetooth Settings Audio system: Select Volume.
  • Page 138 Audio system 135 ▌Activating functions during a call Call list ▌Making a call from the call list Ending a call Audio system: Select =. Call Lists Within the call list the following entries are availa- Briefly press the % button. ble for selection: Transferring a call to the mobile phone (private Dialled calls...

  • Page 139: 136 Transporting

    136 Transporting Camera-based driving systems and the sensor Notes on loading guidelines functions of the inside rear-view mirror may be impaired if you are transporting a load on the roof & WARNING Risk of injury from unsecured and it protrudes more than 40 cm over the front objects in the vehicle edge of the roof.

  • Page 140: Securing Loads

    Transporting 137 Make sure that the load is secure before every Securing loads journey and at regular intervals during a long jour- Notes on load securing ney. Adjust the load securing as necessary. Infor- mation on how to secure loads correctly can be &...

  • Page 141: Carrier Systems

    138 Transporting Overview of lashing points Carrier systems Information on the roof luggage rack & WARNING Risk of injury if maximum roof load is exceeded The vehicle centre of gravity and the usual driv- ing characteristics, as well as the steering and braking characteristics, will change.

  • Page 142: Placing A Load On The Wheel Arch

    500 km. Mercedes-Benz recommends that you use only roof luggage racks that have been tested and approved for Mercedes-Benz. These help to pre- vent vehicle damage. Have mounting rails retrofitted only at a qualified specialist workshop. Otherwise, you could damage the vehicle.

  • Page 143: 140 Maintenance And Care

    You can obtain further information concerning the workshop. servicing of your vehicle from a qualified specialist workshop, e.g. a Mercedes-Benz Service Centre. Non-operational times with the battery disconnec- Displaying the service due date The ASSYST PLUS service interval display can cal-...
  • Page 144 Maintenance and care 141 & WARNING Risk of injury due to overheated & WARNING Risk of injury from using the vehicle windscreen wipers when the bonnet is open If you open the bonnet in the event of an over- If the windscreen wipers start moving when the heated vehicle or fire in the engine compart- bonnet is open, you could be trapped by the ment, the following situations may occur:...
  • Page 145 142 Maintenance and care Checking/topping up the coolant & WARNING Risk of scalding from hot cool- You may scald yourself if you open the cap when the drive system is at normal operating temperature. Allow the drive system to cool down before opening the cap.

  • Page 146: Cleaning And Care

    If the drive system is warm, up to 1.5 cm over marker bar Top up with coolant if necessary. Topping up the coolant Use only coolant approved for Mercedes-Benz to avoid damaging the drive cooling system. Refer to the information on coolant page 190).
  • Page 147 144 Maintenance and care Make sure any additional aerials are refitted and Washing the vehicle by hand that the outside mirrors are fully folded out again Observe the legal requirements. For example, in a when you leave the automatic car wash. number of countries, washing by hand is permitted To avoid damage to your vehicle, observe the fol- only in specially designated wash bays.
  • Page 148 Clean windows inside and outside with a Do not use dry cloths or abrasive or sol- damp cloth and with a cleaning agent rec- vent-based cleaning agents to clean the ommended for Mercedes-Benz . inside of windows. Wiper blades Carefully clean the folded-away wiper Do not clean the wiper blades too often.
  • Page 149 Clean with a brush or dry shampoo. that have been recommended and approved by Mercedes-Benz. Then wipe Imitation leather seat covers it over again with a dry cloth. Vacuum up dirt such as crumbs or dust and...
  • Page 150 Maintenance and care 147 Do not use any oil-based cleaning and care products. Do not spot-clean. Steering wheel and gear or selector lever Clean with a damp cloth. Pedals and floor mats Clean with a damp cloth. Do not use any cleaning and care products. Vehicle interior Clean with a damp cloth.

  • Page 151: 148 Breakdown Assistance

    148 Breakdown assistance ▌Setting up the warning triangle Emergency Removing the safety vest Remove the safety vest from the stowage com- partment in the driver's door. Safety vests can also be stored in the stowage compartments of the rear doors and the co- driver door.

  • Page 152: Mercedes-Benz Emergency Call System

    Information on the Mercedes-Benz emergency call Mercedes-Benz emergency call centre. system This allows measures for rescue, recovery or towing to a Mercedes-Benz Service Centre to The Mercedes-Benz emergency call system only be initiated quickly. functions in areas where mobile phone coverage is available from the relevant contract partner.

  • Page 153: Flat Tyre

    This allows measures for rescue, recovery or towing to a Mercedes-Benz service centre to Do not drive with a flat tyre. be initiated quickly. Replace the flat tyre with the spare wheel.

  • Page 154: Battery

    Risk of explosion For safety reasons, Mercedes-Benz recommends that you only use batteries that have been tested and approved for your vehicle by Mercedes-Benz. These batteries provide increased impact protec- Fire, naked flames and smoking are tion to prevent vehicle occupants from suffering prohibited when handling the battery.

  • Page 155: Towing Or Tow-Starting

    Risk of explosion Towing or tow-starting Permitted towing methods Fire, naked flames and smoking are In the event of a breakdown, Mercedes-Benz rec- prohibited when handling the battery. ommends that you have the vehicle transported Avoid creating sparks. instead of towed.
  • Page 156 Breakdown assistance 153 & WARNING Risk of accident due to limited * NOTE Damage to the vehicle due to towing safety-related functions during the towing away incorrectly process Observe the instructions and notes on Safety-related functions are limited or no lon- towing away.
  • Page 157 154 Breakdown assistance Make sure that the battery is connected and * NOTE Damage due to incorrect connec- charged. tion of the tow bar If the 12 V on-board electrical system battery is Only connect the tow rope or tow bar to discharged, please note the following points: the towing eyes.
  • Page 158 Tow-starting the vehicle If the drive system does not start, have the vehicle transported to the nearest qualified specialist workshop, e.g. a Mercedes-Benz Service Centre. The drive system cannot be started by tow- starting. Do not attempt to tow-start the vehi-...

  • Page 159: Electrical Fuses

    Electrical components or systems could be damaged by incorrect fuses. Only use fuses which have been approved by Mercedes-Benz and which have the correct fuse rating. The electrical fuses in your vehicle isolate defec- tive circuits. If a fuse blows, all the components on...

  • Page 160: Vehicle Tool Kit

    Breakdown assistance 157 Lift the insert at marked positions 1. Slightly raise and pull out the cover. Pull the insert out of clips 2. Inserting and locking the cover Slide in the cover and press it downwards. Closing the fuse box Press down quick-release fastener until it Slide the insert into clips 2.

  • Page 161: 158 Wheels And Tyres

    Damaged wheels can lead to a loss of tyre pres- Using summer tyres at very cold temperatures sure. could cause tears to form, thereby damaging the tyres permanently. Mercedes-Benz cannot accept Look out for the following types of damage, for responsibility for this type of damage. example:...

  • Page 162: Notes On Snow Chains

    You can obtain have been specifically approved for your vehi- this at a qualified specialist workshop. cle by Mercedes-Benz, or snow chains with the same quality standard. Once you have fitted the M+S winter tyres, take...
  • Page 163 160 Wheels and tyres A rise in the tyre temperature of 10 °C increases Driving with tyre pressure that is too high or too the tyre pressure by approx. 10 kPa (0.1 bar/ low can: 1.5 psi). Take this into account when checking the Shorten the service life of the tyres tyre pressure of warm tyres.
  • Page 164 Wheels and tyres 161 Max. front axle load 1850 kg Tyres Vehicle load Max. front axle load 1850 kg 225/75R16C 121/120R Fully laden 350 kPa (3.5 bar/51 psi) 225/75R16C 118/116R 225/75R16C 121/120R Empty 300 kPa (3.0 bar/44 psi) 225/75R16C 118/116R Max.
  • Page 165 162 Wheels and tyres those shown by the on-board computer. In this Bear in mind the following related topic: case, do not reduce the tyre pressures. Notes on tyre pressure ( page 159) Bear in mind the following related topic: ▌Checking the tyre pressure with the tyre pres- Notes on tyre pressure ( page 159)

  • Page 166: Changing A Wheel

    Germany For safety reasons, only use tyres, wheels and accessories which have been specially approved by Mercedes-Benz for your vehicle. Changing a wheel These tyres have been specially adapted for Notes on selecting, fitting and replacing tyres use with driving systems and driving safety sys- ®...
  • Page 167 Run in new tyres at moderate speeds for the Accessories that are not approved for your vehicle first 100 km. by Mercedes-Benz, or are not being used correctly, Replace the tyres after six years at the latest, can impair operating safety.
  • Page 168 225/75 R16C The jack is maintenance-free. If there is a mal- Mercedes-Benz recommends that you stay function, please contact a qualified specialist within a wheel size category when changing a workshop.
  • Page 169 Important notes on using the jack: Only use the vehicle-specific jack that has been tested and approved by Mercedes-Benz Take the jack and the tyre-change tool kit from to raise the vehicle. If the jack is used incor- behind the driver's seat ( page 165).
  • Page 170 Wheels and tyres 167 Turn the handwheel until the plate of the jack rests securely against jack support point 1. Front axle: position ratchet ring spanner from the tyre-change tool kit on the hexagon nut of the jack so that the lettering "AUF" is visible.
  • Page 171 Mercedes-Benz and for the wheel in question. Screw in the wheel bolts until they are finger- When you fit the steel spare wheel, it is essential tight.

  • Page 172: Spare Wheel

    Wheels and tyres 169 Tighten the wheel bolts or nuts evenly in the Lowering the vehicle after a wheel change to 6). sequence indicated & WARNING Risk of accident due to incor- Specified tightening torque: rect tightening torque Steel wheel bolts: 240 Nm The wheels could come loose if the wheel bolts Wheel nuts: 180 Nm or wheel nuts are not tightened to the prescri-...
  • Page 173 170 Wheels and tyres A fitted emergency spare wheel or spare wheel The spare wheel is stored in the load compart- changes the driving characteristics and bears ment. risks. Replace the tyres after six years at the latest, regardless of wear. This also applies to the spare &...

  • Page 174: Technical Data 171

    Technical data 171 Information on the technical data This could jeopardise the operating safety of the vehicle. The technical data was determined in accordance Have the low-reflection exterior aerial fit- with EU Directives. The given data only applies to ted at a qualified specialist workshop. vehicles with standard equipment.

  • Page 175: Radio Regulations

    Two-way radios with transmitter frequencies in Besides the typical frequencies for mobile commu- the 380 - 410 MHz frequency band and a max- nication cars by Mercedes-Benz make use of the imum transmission output of up to 2 W following automotive radio applications.
  • Page 176 Technical data 173 Technology Frequency range Transmission output/magnetic field strength Remote Keyless Entry 7.25 GHz UWB (6.0–8.5 GHz) ≤ -41.3 dBm/MHz EIRP mean ≤ 0 dBm/MHz EIRP peak 76 GHz radar 76–77 GHz ≤ 55 dBm peak EIRP Hermes (communication mod- GSM: EGSM900, Class 4 <...
  • Page 177 174 Technical data Regulatory radio identifiers and specific notes Manufacturer Manufacturer informa- tion The tables and sections contain the following regu- latory radio information: Hirschmann Hirschmann Car Com- Manufacturer information munication GmbH, Stuttgarter Straße Required regulatory radio identifiers, listed by 45-51, 72654 Neckar- country/region: tenzlingen, Germany...
  • Page 178 Technical data 175 Algeria Argentina Manufacturer Model desig- Radio equip- nation ment approval number Huf Baolong TSSRE4A (tyre H-20027 pressure sen- sor) TSSSG4G6 (tyre pressure sensor) Hirschmann 920510A H-21033 (locking sys- tem) MARQUARDT DC12B (lock- H-21034 ing system) Schrader HSW4 (tyre H-12336 Manufacturer Model desig-...
  • Page 179 176 Technical data Botswana Eurasian Economic Union Manufacturer Model desig- Radio equip- nation ment approval number MARQUARDT DC12B (lock- BOCRA/TA/ Manufacturer Model designation ing system) 2019/4388 Hirschmann 920510A (locking sys- Brazil tem) Huf Baolong TSSRE4A (tyre pres- sure sensor) TSSSG4G6 (tyre pres- sure sensor) Manufacturer Model desig-...
  • Page 180 Technical data 177 Manufacturer Model desig- Radio equip- Manufacturer Model desig- Radio equip- nation ment approval nation ment approval number number Bosch MRRevo14F 74265/ Harman NTG6N 64019/ (radar sensor) SDPPI/2021 Becker ENTRY/MID SDPPI/2019 7163 7163 (Headunit) Production: Germany Dilarang mela- kukan peruba- Bosch MRRe14FCR...
  • Page 181 178 Technical data Manufacturer Model desig- Radio equip- Manufacturer Model desig- Radio equip- nation ment approval nation ment approval number number Harman NTG6N 63775/ Harman NTG7 MID 65544/ Becker ENTRY/MID SDPPI/2019 Becker SDPPI/2020 (Headunit) 7163 7163 (Headunit) Production: Hungary Dilarang mela- Dilarang mela- kukan peruba- kukan peruba-...
  • Page 182 Technical data 179 Manufacturer Model desig- Radio equip- Manufacturer Model desig- Radio equip- nation ment approval nation ment approval number number Harman NTG7 PRE- 65543/ Harman NTG7 RSU 66387/ Becker MIUM SDPPI/2020 Becker SDPPI/2020 (control unit) 7163 7163 (Headunit) Dilarang mela- Dilarang mela- kukan peruba- kukan peruba-...
  • Page 183 180 Technical data Manufacturer Model desig- Radio equip- Manufacturer Model desig- Radio equip- nation ment approval nation ment approval number number HELLA DM4 (locking 69378/ MARQUARDT DC12B (lock- 59840/ system) SDPPI/2020 ing system) SDPPI/2019 7163 7163 Dilarang mela- Dilarang mela- kukan peruba- kukan peruba- han spesifi-...
  • Page 184 Technical data 181 Israel Jordan Manufacturer Model desig- Radio equip- Manufacturer Model desig- Radio equip- nation ment approval nation ment approval number number Approval num- Huf Baolong TSSRE4A (tyre TRC/LPD/ ber of the pressure sen- 2017/421 Ministry of sor) Communica- Huf Baolong TSSSG4G6 TRC/LPD/...
  • Page 185 182 Technical data Malaysia Manufacturer Model desig- Radio equip- nation ment approval number MARQUARDT DC12B (lock- AGREE PAR ing system) L'ANRT MAROC Manufacturer Model desig- Radio equip- nation ment approval MR 6698 number ANTR 2021 Date d'agre- Hirschmann 920510A RFFK/01A/ ment: (locking sys- 1117/...
  • Page 186 Technical data 183 Mongolia Pakistan Manufacturer Model desig- Radio equip- Manufacturer Model desig- Radio equip- nation ment approval nation ment approval number number MARQUARDT DC12B (lock- A19000371 Hirschmann 920510A TAC NO: ing system) (locking sys- 9.287/2020 tem) Niger MARQUARDT DC12B (lock- TAC NO: Manufacturer Model desig-...
  • Page 187 184 Technical data Philippines Serbia Manufacturer Model desig- Radio equip- Manufacturer Model desig- Radio equip- nation ment approval nation ment approval number number Hirschmann 920510A ESD-1715811 Hirschmann 920510A И005 20 (locking sys- (locking sys- tem) tem) Huf Baolong TSSRE4A (tyre ESD-1715393 MARQUARDT DC12B (lock-...
  • Page 188 Technical data 185 South Korea Manufacturer Model desig- Radio equip- nation ment approval number MARQUARDT DC12B (lock- DA103365 ing system) Manufacturer Model desig- Radio equip- Meta System ITS/TPS (inte- DA103365 nation ment approval rior protec- number tion) Hirschmann 920510A Meta System MUW II (inte- DA103365 (locking sys-...
  • Page 189 186 Technical data Ukraine Manufacturer Model desig- Radio equip- nation ment approval Manufacturer Model desig- Radio equip- number nation ment approval number Huf Baolong TSSSG4G6 R-REM-HHF- (tyre pressure TSSSG4G6 Hirschmann 920510A UKR. sensor) 해당 무선 설 (locking sys- 355-9/20 비 기기는 운 tem) 용...
  • Page 190 Technical data 187 United Arab Emirates United States Manufacturer Model desig- Radio equip- nation ment approval number Hirschmann 920510A FCC ID: Manufacturer Model desig- Radio equip- (locking sys- XTJ920510A nation ment approval tem) number Huf Baolong TSSRE4A (tyre FCC ID: Hirschmann 920510A pressure sen-...
  • Page 191 Mercedes Benz Otomotiv Ticaret ve Hizmetler A.Ş. Genel Merkez Milton Keynes, MK15 8BA Akçaburgaz Mah. Süleyman Şah Cad. No: 6/1 England 34522 Esenyurt/Istanbul Importer of Mercedes-Benz spare parts Mercedes-Benz Parts Logistics Ukraine only: Importer Delaware Drive, Tongwell PJSC „AUTOCAPITAL“ Milton Keynes, MK15 8BA Velyka Vasylkivska str.

  • Page 192: Vehicle Identification Plate, Vehicle Identification Number (Vin) And Engine Number

    Technical data 189 https://regulatoryradioinformation.corpinter.net/ Maximum permissible front axle load (kg) vans/vans/en Maximum permissible rear axle load (kg) The vehicle identification plate may also include the following data: Payload Kerb weight Number of passenger seats VIN engraved underneath the bonnet Vehicle identification plate, vehicle identification number (VIN) and engine number Vehicle identification plate Engraved VIN...

  • Page 193: Operating Fluids And Capacities

    Mercedes- Only use brake fluid approved by Mercedes-Benz in Benz warranty or goodwill gestures. accordance with MB-Freigabe or MB-Approval You can identify operating fluids approved by 331.0.
  • Page 194 Only use windscreen washer fluids which locations: are also suitable for use on plastic surfa- ces, e.g. MB SummerFit or MB WinterFit. In the Mercedes-Benz Specification for Operat- ing Fluids 320.1 at https:// operatingfluids.mercedes-benz.com * NOTE Blocked spray nozzles caused by...

  • Page 195: Vehicle Data

    192 Technical data Your vehicle's climate control system may be Vehicle data filled with the refrigerant R134a. The refriger- Vehicle dimensions ant R134a contains fluorinated greenhouse gas. The following section contains important technical data for your vehicle. Your vehicle documents con- The refrigerant R134a is available only for certain tain further vehicle-specific and equipment- countries.

  • Page 196: Lashing Points And Carrier Systems

    Technical data 193 Standard: EN 62196-3 Lashing points and carrier systems Style: FF Loading capacity of the lashing points and tie- Plug type: charging cable socket and vehicle down eyes plug Voltage range: 200 V to 920 V * NOTE Risk of accident if the maximum loading capacity of the lashing points is Energy content and charging times exceeded...
  • Page 197 194 Technical data The loading guidelines and other information about Information about roof luggage racks load distribution and load securing can be found in & WARNING Risk of injury if maximum roof the "Transport" section ( page 136). load is exceeded The vehicle centre of gravity and the usual driv- ing characteristics, as well as the steering and braking characteristics, will change.

  • Page 198: Display Messages And Warning And Indicator Lamps 195

    Display messages and warning and indicator lamps 195 Display messages Introduction ▌Function of display messages Display messages appear on the instrument clus- ter. The display messages with graphic displays can be displayed in simplified format in the Owner's Man- ual and may deviate from the display on the instru- ment cluster.
  • Page 199 196 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions accident, the high-voltage on-board electrical system may not be deactivated as intended. You may suffer an electric shock if you touch the damaged com- ponents of the high-voltage on-board electrical system. Have the restraint system checked and repaired immediately at a qualified specialist workshop.
  • Page 200 Display messages and warning and indicator lamps 197 Display messages Possible causes/consequences and Solutions Park the vehicle on a level surface only and secure it against roll- ing away. Have the brake system checked at a qualified specialist workshop immediately. * The on-board electrical system voltage is low or a malfunction has occurred in the system;...
  • Page 201 Clean all sensors ( page 145). Restart the vehicle. SOS NOT READY * The Mercedes-Benz emergency call system is not available. Possible causes for this include: The vehicle is switched off. The Mercedes-Benz emergency call system is malfunctioning. Switch on the vehicle.
  • Page 202 Display messages Possible causes/consequences and Solutions Consult a qualified specialist workshop. You can find more information on the regional availability of the Mercedes-Benz emergency call system at: http:// www.mercedes-benz.com/connect_ecall * EBD, ABS and ESP ® are malfunctioning. Other driving systems and driving safety systems may also be mal- functioning.
  • Page 203 200 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions Carefully drive some gentle curves at a speed greater than 30 km/h on a suitable stretch of road. If the display message does not disappear, visit a qualified special- ist workshop immediately.
  • Page 204 Display messages and warning and indicator lamps 201 Driving systems Display messages Possible causes/consequences and Solutions * The camera view is restricted. Possible causes: dirt on the windscreen in the camera's field of vision heavy precipitation or fog à Driving systems and driving safety systems may be malfunctioning or temporarily unavailable.
  • Page 205 202 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions If necessary, clean the rear bumper. If the bumper is very dirty, the sensors in the bumper may malfunction. é * ATTENTION ASSIST is malfunctioning. Consult a qualified specialist workshop. Attention Assist inopera- tive é...
  • Page 206 Display messages and warning and indicator lamps 203 Display messages Possible causes/consequences and Solutions High-voltage battery * The high voltage battery has reached the end of its service life. maintenance required page 140). urgently. Without engine Do not switch off the drive system. If you do, a restart will generally restart, consult work- not be possible.
  • Page 207 204 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The drive system is malfunctioning. A warning tone also sounds. Û Consult a qualified specialist workshop. * There is a serious malfunction if the display message and warning Malfunction tone are repeated at short intervals.
  • Page 208 Display messages and warning and indicator lamps 205 Tyres Display messages Possible causes/consequences and Solutions Tyre pressure monitor * The wheels fitted do not have suitable tyre pressure sensors. The tyre inoperative No wheel pressure monitoring system is deactivated. sensors Fit wheels with suitable tyre pressure sensors.
  • Page 209 206 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The tyre pressure is too low in at least one tyre, or the difference in tyre pressure between the individual wheels is too great. Check the tyre pressure, and add air if necessary. Correct tyre pressure When the tyre pressure has been set correctly, re-start the tyre pressure monitor (...
  • Page 210 Display messages and warning and indicator lamps 207 Vehicle Display messages Possible causes/consequences and Solutions Air condit. energy saving * Climate energy-saving mode is active ( page 81) mode activ. To deactivate climate energy-saving mode, select drive program C. Climate energy-saving mode is automatically deactivated in the follow- ing situations: The vehicle speed exceeds 70 km/h.
  • Page 211 208 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions * The steering is malfunctioning. Steerability is heavily impaired. Ð & WARNING Risk of accident if steering capability is impaired If the steering does not function as intended, the vehicle's operat- Steering malfunction ing safety is jeopardised.
  • Page 212 Display messages and warning and indicator lamps 209 Display messages Possible causes/consequences and Solutions Depress the brake pedal. Start the drive system. Apply brake to deselect * You have attempted to shift out of drive range j and into another Park (P) position drive range.

  • Page 213: Warning And Indicator Lamps

    210 Display messages and warning and indicator lamps Display messages Possible causes/consequences and Solutions If the display message does not disappear: Stop in accordance with the traffic conditions. Clean the windscreen. Adaptive Highbeam * Adaptive Highbeam Assist is temporarily unavailable. Assist currently unavaila- The system limits have been reached ( page 67).
  • Page 214 Display messages and warning and indicator lamps 211 Turn signal lights ( page 66) Rear fog light ( page 65) Seat belt not fastened ( page 216) ü Brakes (red) ( page 211) Brakes (yellow) ( page 211) ABS malfunction ( page 211) ®...
  • Page 215 212 Display messages and warning and indicator lamps Warning/indicator lamp Possible causes/consequences and Solutions *Vehicles with electric parking brake: the red and yellow electric parking brake indicator lamps light up. Meaning of the indicator lamps: Electric parking brake The red electric parking brake indicator lamp lights up: the electric applied red indicator lamp parking brake has been applied.
  • Page 216 Display messages and warning and indicator lamps 213 Warning/indicator lamp Possible causes/consequences and Solutions *Vehicles with manual parking brake: the parking brake red indicator lamp lights up. Meaning of the indicator lamp: Parking brake applied red The parking brake red indicator lamp lights up: the parking brake indicator lamp lights up has been applied.
  • Page 217 214 Display messages and warning and indicator lamps Warning/indicator lamp Possible causes/consequences and Solutions & WARNING Risk of an accident due to low brake fluid level If the brake fluid level is too low, the braking effect and the braking characteristics may be impaired.
  • Page 218 Display messages and warning and indicator lamps 215 Warning/indicator lamp Possible causes/consequences and Solutions ® Have ESP checked at a qualified specialist workshop. Drive on carefully. Note the messages on the instrument cluster. Consult a qualified specialist workshop. ÷ * The ESP ®...
  • Page 219 216 Display messages and warning and indicator lamps Seat belt Warning/indicator lamp Possible causes/consequences and Solutions ü *The red seat belt warning lamp flashes and an intermittent warning tone sounds. The driver or front passenger does not have their belt on while the vehi- cle is in motion (speeds above 25 km/h).
  • Page 220 Display messages and warning and indicator lamps 217 Drive system Warning/indicator lamp Possible causes/consequences and Solutions * The red electrical fault warning lamp lights up. A malfunction has occurred in the electrics. Note the messages on the instrument cluster display. Electrical fault warning lamp *The yellow warning lamp for the charge level of the high-voltage battery...
  • Page 221 218 Display messages and warning and indicator lamps Warning/indicator lamp Possible causes/consequences and Solutions You could then lose control of the vehicle. Observe the recommended tyre pressures. Adjust the tyre pressure if necessary. Stop the vehicle in accordance with the traffic conditions. Check the tyre pressure and the tyres.

  • Page 222: Index 219

    Index 219 Assistance system........110 Assistant display (on-board computer)..123 ABS............110 ASSYST PLUS, After-sales service Accident and Breakdown Management centre, Service, Service interval display, Mercedes me connect......127 Vehicle maintenance Accident, emergency call......149 Battery disconnection periods..... 140 Acoustic presence indicator......85 Displaying the service due date...
  • Page 223 220 Index Battery, 12 V battery, Vehicle battery Brake fluid..........190 Charging..........152 Brakeforce Distribution......112 Charging the 12 V battery of the on- Brakes board electrical system....... 152 Recuperation........86 Disconnecting the auxiliary battery Braking assistance........110 (co-driver seat)........152 High-voltage battery......
  • Page 224 Index 221 High beam..........72 Climate control Indicator (front)........72 Activating/deactivating......82 Air distribution settings......82 Charge level display........121 Air vents (front)........83 Charging Air-recirculation mode......82 Battery..........152 Auxiliary climate control......84 Charge port, emergency release..105 Demisting the windows......82 Charging station, mode 3....
  • Page 225 222 Index Notes..........195 Display messages DAB announcements (audio system) é Attention Assist inoperative..202 Setting..........132 é Attention Assist: Take a break!.. 202 Damage Limited protection......... 28 AUTO lights inoperative..... 210 Dashboard Change key batteries....206 Â Cockpit........... 6 Charger cable connected..
  • Page 226 Index 223 Place the key in the marked Blind Spot Assist inoperative....201 Â space See Owner's Manual....206 Check brake pads See Owner's Manual..........197 Replace key......206 Â Consult workshop without starting Reserve level Charge high- Ý the vehicle again.........
  • Page 227 224 Index Door Overview..........110 Activating/deactivating the auto- Radar sensors........110 matic locking mechanism...... 44 Your responsibility....... 109 Additional door lock......43 Driving system.......... 110 Locking/unlocking emergency key..46 Driving tips Opening (from the inside)...... 43 Aquaplaning.......... 91 Unlocking (from the inside)....43 Driving off-road........
  • Page 228 Replacing illuminants (front)....71 Manually adjusting........ 59 Headlamp flashing........66 Heating system........... 80 Factory settings (audio system)....131 Help call Fastening............ 25 Mercedes-Benz emergency call sys- tem............. 149 Fault message Notes on display messages....195 High beam Fire extinguisher........148 Activating/deactivating......66 Changing bulbs........
  • Page 229 226 Index Notes..........152 Instrument lighting, Dashboard lighting..122 Setting the maximum charging cur- Intelligent light system rent (vehicles without steering- Adaptive Highbeam Assist..... 67 wheel buttons)........99 Cornering light........67 Starting the charging process..... 103 Intellitext™ (audio system) Stowing the charging cable....98 Setting..........
  • Page 230 Making a call via the overhead con- Loading guidelines........136 trol panel..........125 Locking/unlocking Transferred data......... 128 Activating/deactivating the auto- Mercedes-Benz emergency call system, matic locking mechanism...... 44 Emergency call Doors (interior)........43 Automatic emergency call....149 Emergency key........46 Data transfer........
  • Page 231 228 Index Mirrors Opening/closing the bonnet..... 140 digital inside rear-view mirror....78 Operating fluids Mobile phone Brake fluid.......... 190 Frequencies........171 Notes..........190 Maximum transmission output.... 171 Notes on coolant (drive system)..190 Refrigerant (air conditioning system)... 191 Model series..........189 Windscreen washer fluid.....
  • Page 232 Index 229 Pre-entry climate control Recuperation Activating..........84 Function..........86 Setting..........87 Program selector button, Drive pro- grams Recycling............ 12 Drive program display......95 Refrigerant (air conditioning system)..191 Drive programs........94 Registration..........19 Function..........94 Regulating headlamp range......66 Selecting the drive program....
  • Page 233 230 Index Roof luggage rack, Carrier system, Shifting to neutral (transmission)....96 Loading Side windows Load........... 194 Adjusting..........51 Securing..........138 Close with key........51 Roof ventilator Convenience closing......51 Activating/deactivating load com- Convenience opening......51 partment ventilation......83 Opening with the key......51 Opening/closing........
  • Page 234 Index 231 Summer tyres........... 158 Traffic announcements (audio system) Switching on/off......... 132 SVHC Substances of very high concern... 19 Trailer hitch Information about trailer operation..119 Switches the seat heating on/off....60 Trailer operation Switching on the vehicle (start/stop Notes..........119 button)............
  • Page 235 232 Index Tyre temperature QR code for rescue card....... 20 Checking..........162 Raising..........166 Tyre pressure monitoring system..161 REACH regulation......... 19 Registration.......... 19 Tyre tread..........158 Starting (in emergency operation Tyre-change tool kit........165 mode)........... 88 Tyres Starting (start/stop button)....88 Checking..........
  • Page 236 Index 233 L Warning lamp for distance warning function......... 216 Warning lamp..........148 Warning/indicator lamps Warning system........... 52 Overview......... 7, 210 Warning triangle Washer fluid..........191 Removing..........148 Setting up........... 148 Washing by hand........144 Warning/indicator lamp Wear ! ABS warning lamp..... 215 Limited protection.........
  • Page 237 234 Index Wiper blades Care........... 145 Replacing (rear window)......76 Replacing (WET WIPER SYSTEM).... 75 Replacing (windscreen)......75 Wireless applications........ 172 Workshop............ 18...
  • Page 240 Publication details Website Further information about Mercedes-Benz vehicles and about Mercedes-‑Benz AG can be found on the following websites: https://www.mercedes-benz.com https://group.mercedes-benz.com Documentation team You are welcome to forward any queries or sugges- tions you may have regarding this Owner's Manual...
  • Page 241 Here you can find information on operation, service work and the warranty for your vehicle in printed form. Digital on the Internet You can access the Operator's Manual on the Mercedes-Benz homepage. Digital as an app The Mercedes-Benz Guides app is available free of charge in common app stores. ® Apple Android É9105840005Z102^ËÍ...

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