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Issues
Power
Robot Can't Power On
The start/stop button of the robot
keeps flashing
Network Connection
Network configuration has not
Troubleshooting （Fairy 10）
Possible Causes & Solutions
Check if the TAB robot vacuum is correctly turned on by switching the power
switch on the face cover of the TAB robot vacuum to the "on" position. (The
power switch on the TAB robot vacuum: I is on, O is off)
Check if the charging tabs of the robot and the base station are in normal
contact. Ensure there is no dust or dirt blocking the charging, which may
prevent the device from charging and turning on. Clean the tabs or slightly
move the robot for charging. (The robot will have a voice prompt when it is
charging normally.)
The battery level is too low. The TAB robot vacuum needs to be placed
correctly on the base station for about 1 hour of charging before it can be
turned on normally.
Press and hold the return-to-base button on the TAB robot vacuum for about
10 seconds to see if it can be reset to factory settings.
Observe the ambient temperature. The device may not turn on in
environments with excessively high or low temperatures. Please use it at a
temperature between 0-40°C.
If the problem persists, please email to service@tabhome.com to report the issue.
Turn on the power switch of the TAB robot vacuum, place the TAB robot
vacuum back to the docking station and charge for at least one hour, then shut
down and restart to see if it can start normally.
If the problem persists, please email to service@tabhome.com to report the issue.
Check if the password entered is correct.
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Summary of Contents for Tab Fairy 10
- Page 1 Check if the TAB robot vacuum is correctly turned on by switching the power switch on the face cover of the TAB robot vacuum to the "on" position. (The power switch on the TAB robot vacuum: I is on, O is off) ...
- Page 2 Reset WiFi When the router's configuration is modified, the password is forgotten, or other reasons lead to the phone being unable to connect to the TAB robot vacuum, Press and hold the home and start\stop button for 3 seconds until the indicator light changes from fast flashing to slow flashing, indicating that the reset is successful.
- Page 3 When the TAB robot vacuum is turned on, roll the drive wheel by hand to make it rotate. The wheels of the console in the normal turned-on state are often locked and have great resistance.
- Page 4 It is recommended to refer to the manual. When the TAB robot vacuum is building a map or working for the first time, follow the TAB robot vacuum to help it solve some the problems that it cannot handle, which can facilitate future cleaning work.
- Page 5 Avoid having reflective objects opposite, such as mirrors and windows. If the TAB robot vacuum has not started cleaning from the base, the base may not be correctly positioned and recognized on the APP map. Check if the base position on the APP matches the actual placement.
- Page 6 Unsaved maps will be deleted after the TAB robot vacuum is turned on and off. Saved maps will only be deleted manually and restored to factory settings manually.
- Page 7 Pick up the TAB robot vacuum and shake it gently to see if there is any water in the sensors. If the problem persists, please email to service@tabhome.com to report the issue. The cleaning tank is full and the...
- Page 8 Confirm that the base station is on a flat surface. out/there are water stains outside Confirm that the mop of the TAB robot vacuum is installed in place and there is the base station caused by the no deviation.
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