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Preface Before installation and usage, please read the manual thoroughly. If you have any questions or issues with this process, please contact our Support Team. Precautions ▪ Do not subject the camera to rain or moisture. ▪ Do not remove the cover. Removal of the cover will void the camera’s warranty and may cause an electric shock.
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Do not dispose of batteries in a fire. Do not attempt to short-circuit the battery terminals. Packing List Please make sure the items below are included in your camera box: Ŝ Studio 4K Ŝ AC Power Supply Ŝ Quick Start Guide Ŝ...
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FCC Statement PTZOptics equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
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Features Hive Linked: PTZOptics cameras come Hive Linked out of the box. Once you’ve linked this camera to the PTZOptics Hive, you will be able to connect to this camera through a web browser from anywhere in the world. Video Templates: With pre-configured NDI and IP streaming templates, you can easily choose the optimal IP video stream for your project, ensuring seamless setup and performance.
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On-Camera Firmware Updates: Our developer team provides firmware updates accessible through the camera’s web UI. These periodic updates will improve performance, add new features, fix bugs, or support new accessories. Profiles: Profiles allow you to quickly set up your camera for different shooting situations.
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• 12X & 20X, Optical Zoom Models 8 million pixel ultra-high resolution 4K telephoto lens in 12X, or 20X optical zoom. • 4K Ultra HD The next-generation UHD CMOS sensor is for shooting high-quality 4K video at 60 FPS, with the flexibility to adjust numerous other resolutions and frame rates. •...
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Technical Specifications Camera and Lens Model P T1 2 X- S T U D I O -4 K- GY- G 3 P T2 0 X- S T U D I O -4 K- GY- G 3 P T1 2 X- S T U D I O -4 K-W H - G 3 P T2 0 X- S T U D I O -4 K-W H - G 3 Resolution &...
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≥55dB Video Signal Noise Reduction Horizontal Field of View (12X)..6.9° ~ 72.5° (20X)..3.5° ~ 60.7° (12X)..3.9° ~ 44.8° Veritical Field of View (20X)..1.9° ~ 34.1° Display Field of View (12X) 80.2° (20X) 67.8° Image Flip Supported (built-in gravity sensor) Image Mirror Supported Image Freeze...
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IP Video Specifications Video Compression H.264 / H.265 / MJPEG / YUY2 (H .265 HEVC via RTSP/NDI HX2 only) Video Stream First Stream, Second Stream 3840x2160, 2560x1440, 1920x1080, 1280x720, First Stream Resolutions 1024x576, 960x540, 640x360 Second Stream Resolutions 1920x1080, 1280x720, 1024x576, 960x540, 640x360 Video Bitrate First Stream: 32kbps ~ 81920kbps Second Stream: 32kbps ~ 20480kbps...
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4x IR Addresses, Max distance 30ft / 9.14m Power Jack JEITA Type (DC IN 12V) Physical Parameter Input Voltage JEITA type (DC IN 12V) / PoE+ (802.3at) Current Consumption Max 2A Operating Temperature 14°F ~ 104°F (-10°C ~ 40°C) Storage Temperature -40°F ~ 140°F (-40°C ~ 60°C) Humidity Range 10% - 80%...
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Dimensions 12X Model & 20X Model 3.09 5.7in 2.99 Ver 1.0 2025-01-29...
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Starting Your Camera This camera can be powered using the included power supply or over Ethernet. Please make sure all connections are secure when using either method. Do not attempt to power the camera over Ethernet and use the power supply at the same time. When the camera is turned on, it will perform a short startup sequence going through its full range of motion (This camera will zoom in and out).
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IR Remote Controller Ver 1.0 2025-01-29...
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1 . Standby Button Press this button to enter standby mode. Press it again to enter normal mode. Note: Power consumption in standby mode is approxinately half of the normal mode. 2 . Number Keys Press to set or call preset camera position or input a number. Star Sign Button Used predominantly when calling shortcuts.
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11 . # Button For multiple functions. Typically used when calling shortcuts 12 . Multiple Function Buttons Function 1: ▪ [F1]: Address 1 ▪ [F2]: Address 1 ▪ [F3]: Address 1 ▪ [F4]: Address 1 Function 2: Image Freese [F4]: Freeze the video feed. Repeat to unfreeze. 13 .
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Shortcut Functions [*] > [#] > [1]: Display OSD menu in English [*] > [#] > [3]: Display OSD menu in Chinese [*] > [#] > [4]: Show IP address [*] > [#] > [6]: Quickly restore the default settings [*] >...
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Full Auto mode). On-Screen Display Main Menu Exp-Comp: -7 ~ +7 (Effective only when Press the [Menu] button to display ExpCompMode is On). the OSD Menu. Use the arrow keys to navigate the OSD menu, the [Home] Gain Limit: 0 ~ 15 (Effective only in Full button to make selections, and the Auto, AAE, Bright mode).
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Color Image Image Color Luminance WB Mode Auto Contrast AWB Sens Sharpness RG Tuning B&W-Mode BG Tunning Flip-H Sturation 100% Flip-V Gamma .45 [Menu] Back Image Style Default [Menu] Back WB Mode: Auto, Indoor, Outdoor, One Push, Manual, VAR Luminance: Brightness value. Options include: 0 ~ 14 R .
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Language: Options include: English, P / T / Z Chinese Video Setting: Enters Sub Menu: • VO Switch: Switch the video output P/T/Z between HDMI or SD. D-Zoom Limit • DVI Mode: Turn DVI Mode On or Off. Display Info •...
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Enters Sub Menu: Other Settings • Focus Settings: ▪ ToF (Time of Flight) Focus: On or Off Other Setup ▪ AF-Sense: Low, Normal, High ▪ AF-Zone: Center, Top, Bottom, Front OSD Flip OSD TimeOut ▪ AF Limit: Choose distance in meters, Off, or Infinite Keypad Active...
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Restore Default Restore Default [HOME/ENTER] Enter [Menu/BACK] Back Note: Press the [Enter] button to confirm. All camera parameters will return to default, including IR remote & VISCA Addresses. Privacy Mode Privacy Mode Select [Enter] [Menu] Back Select and press the Privacy Mode button to disable the video feed. Ver 1.0 2025-01-29...
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RS-485 Interface The left phoenix connector port is Positive (+)The right phoenix connector port is Negative (-) The camera can be controlled via RS-485, Half-duplex mode, with support for VISCA, Pelco-D, or Pelco-P protocol. The parameters of RS485 are as follows: RS-485 Communication Control Baud rate: 2400/4800/9600/38400;...
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Tip: Assign a unique Device ID to each camera from the Web UI’s Device Info tab. This will allow you to reach each camera’s web interface without needing to memorize an IP address. For example, “http:/ /cameraOne.local” and “http:/ /cameraTwo.local”. Studio 4K Ver 1.0 2025-01-29...
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Discovering your Network Info Windows 1. Open the Start menu and type “CMD” into the search bar. 2. Once the Command Prompt is open, type in “ipconfig” and press the Enter key. 3. Scroll down to the section titled “Ethernet adapter Ethernet” or “Ethernet adapter Wireless Network Connection”.
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NDI License key is non-transferrable. Setting & Calling Presets The PTZOptics Move 4K, the Move SE, the Link 4K, and the Studio 4K cameras all utilize the same newly upgraded camera presets system, and in this section, we will explain how to get the most out of presets and how to properly use them.
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2. Adjust any of the camera’s image settings until you are happy with the look/style of the image. 3. Move your cursor over to the preset control area on the right-hand side of the window. Click the drop down tab and select the number “0”. Now click “Set”. (Note: A preset will save all of the camera’s image settings and their values, when you click set.) 4.
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Web UI Accessing the Camera 1. Enter “http://ptzoptics.local/” or the camera’s IP address into a web browser. 2. If this is your first time logging into the camera or a Factory Default Reset has been performed, you will be prompted to set a pass- word.
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Navigation Panel The Navigation Panel allows you to select the various control options for the camera. It can be collapsed by clicking the three lined icon in the top left hand corner to make more room within the user interface. Ŝ...
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Power Controls Power On/ Power Off Button: Remotely power the camera on or off. Reboot Button: Restarts the camera. Privacy Button: Turns off the camera video feed leaving it in standby mode. Quick Profiles Below the Navigation Panel, there are three quick camera profiles. These profiles are included with the camera by default.
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Camera Dashboard The Camera Dashboard page accessese the Camera’s Video Feed, PTZ Control, OSD Menu, Preset Control, Speed Settings, Image Settings & Control Settings. • The PTZ Control section lets you Zoom, and Focus the camera. • The Menu and Menu Back buttons allow you to navigate the Menu when needed. •...
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Image Tab The Image tab lets you to adjust the camera’s Luminance, Saturation, Contrast, Sharpness, and Hue ▪ Ver 1.0 2025-01-29...
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Exposure The Exposure tab lets you to fine-tune the camera’s Exposure settings to ensure image clarity as well as ensure the images from multiple cameras match. ▪ You must click the “Apply” button to save the Exposure settings to the camera. ▪...
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Color Tab The Color tab lets you to fine tune the camera’s white balance and color tint settings to adjust for lighting, as well as ensure images from multiple cameras match. ▪ You must click the “Apply” button to save the Color settings to the camera. ▪...
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Focus Tab The Focus tab lets you to adjust the various focus settings, including Auto Focus, Auto Focus Zone, Auto Focus Sensitivity, Fo- cus Lock and Focus Limit. ▪ You must click the “Apply” button to save the Focus settings to the camera. ▪...
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Advanced Tab The Advanced tab allows you to adjust more advanced settings such as Image Orientation manual adjustment, 2D Noise Reduction, 3D Noise Reduction, B&W Mode, and Preview Window Settings. ▪ You must hit the “Apply” button for these changes to take effect. ▪...
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Control Tab The Mode tab lets you adjust the performance settings. ▪ Preset Tour: When enabled, the camera will call each of the Set presets sequentially. Options include: On, Off When Enabled: Time Interval: How long the camera will remain at a preset before recalling the next preset.
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Control Ports The Control > Ports tab allows you to change the camera’s TCP, UDP & HTTP ports, and view the Sony port. The Sony Port cannot be changed. Ver 1.0 2025-01-29...
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Custom Tab & Custom Buttons The Custom tab lets you configure the custom buttons to perform one of several available options. ▪ Custom 0: Configure the Custom Zero button on the camera. Options include: Preset 0, Home, Quick Profile 1, Quick Profile 2, Quick Profile 3, Snap Focus, OnePush White Balance, or Privacy Mode.
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1 .) Zoom the camera IN. (When in the menu, directional key UP.) 2 .) Zoom the camera OUT. (When in the menu, directional key DOWN.) 3 .) Focus IN. (When in the menu, directional key LEFT.) 4 .) Focus OUT. (When in the menu, directional key RIGHT.) The Auto-Focus button.
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Audio & Video Settings The Audio & Video Settings page accesses the Video Encoding Settings, IP Video Stream 1 / Stream 2 Encoding Settings & Audio Encoding Settings sections of the network video feeds. Video Encoding Settings ▪ HDMI/SDI Output: Set either HDMI or SDI to output video (not simultaneous).Options include: HDMI, ▪...
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▪ I Key Frame Interval: Define the I-Key Frame Interval of the stream. Ŝ Options include: 1 ~ 1200 ▪ Bit Rate Control: Select whether the Bit Rate fluctuates (VBR) or is static (CBR). Ŝ Options include: CBR, VBR Audio Encoding Settings ▪...
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Streaming Settings The Streaming Settings page accesses the RTMP(S) Settings, SRT Settings, RTSP Settings Multicast Settings & ONVIF Settings sections. • RTMP(S) Stream 1 & 2 Settings Ŝ RTMP(S) Stream URL: Define the RTMP Address of the CDN you wish to stream to. Ŝ...
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NDI Settings This tab access the camera’s configurable NDI settings. ▪ NDI Local Device Name: The name you assign your camera. ▪ NDI Local Device Channel: The video feed you assign to the camera. ▪ NDI Receive Group: Decide which NDI devices your network can view the NDI sources.
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Network Settings The Network Settings page accesses the LAN Settings & NTP Settings sections. • LAN Settings Ŝ IP Configuration Type: Select whether the camera automatically configured the network settings (DHCP) or whether you manually configure the network settings (Static). Ŝ...
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Profile Settings Under the Camera Config tab, the Profile Settings page gives you access to the Logo Upload, Profile Configuration, Quick Profiles, Custom CSS & Tutorial Mode sections. • Logo Upload Ŝ Upload File: Browse your PC for an image file you’d like to upload to the camera’s web interface.
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Profile Settings Continued • Profile Upload Ŝ Upload File: Upload a saved Profile from your computer to the camera. • Quick Profile Select Ŝ Download Button: Download the selected Profile to your computer. Ŝ Remove Button: Remove the selected Profile from the camera. •...
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Device Information The Device Info tab accesses the Device Information Section . ▪ Device Information Ŝ Device ID: Define the camera’s Device ID to clearly designate which camera you are interacting with. The Device ID is displayed at the top left of the Navigation Panel and anything that queries the camera’s name.
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System Settings The System Settings page gives access to the HTTPS Settings, IR Remote Channel Selection, Access Settings, Firmware Check, Restore Default (Basic), Firmware Upload & Restore Default (Advanced) sections. ▪ HTTPS Settings Ŝ HTTPS Certificate: Upload a HTTPS Certificate from your computer. Ŝ...
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• Firmware Check Ŝ Mirrors: Define a server address for acquiring the latest PTZOptics firmware files. By default, the camera will query PTZOptics at https:/ / firmware.ptzoptics.com/ Ŝ Check Firmware Version: Check to see if your camera is running the latest firmware from the Firmware Update Server.
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Photobooth Functionality The PTZOptics Studio 4K can quickly take a series of four still image or video files. These image and video files are stored locally on the camera and can be retrieved with an HTTP-CGI command and a web browser.
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Videos Use the command below to take a series of four videos. You can define the video length and delay (in seconds) between each video. http:/ /[Camera IP]/cgi-bin/booth.cgi?0&4&[delay]&video&[length] In this command, [delay] is how long the camera will wait before taking the next video, in seconds. The [delay] range is: 1 ~ 9.
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PTZOptics Serial VISCA & VISCA over IP Command List Part 1: Camera Issued Commands ACK / Completion Messages Command Function Command Packet Comments z0 4y FF Returned when (y: Socket No.) the command is accepted. ACK / Completion Messages z0 5y FF Returned when Completion (y: Socket No.)
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CAM_OtherBlockIng 8x 09 7E 7E 02 FF y0 50 0p 0q 00 0r P.bit0: Power 1: On, 0: Off, 00 00 00 00 00 Q.bit2: LR Reverse: 1: On, 0: Off 00 00 00 00 FF R.bit3~0: Picture Effect Mode CAM_ 8x 09 7E 7E 03 FF y0 50 00 00 00 00 P: AF Sensitivity...
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Query Tilt Position 0xFF Address 0x00 0x53 0x00 0x00 Query Tilt Position 0xFF Address 0x00 0x5B Value High Value Low Response Byte Byte Query Zoom Position 0xFF Address 0x00 0x55 0x00 0x00 Query Zoom Position 0xFF Address 0x00 0x5D Value High Value Low Response Byte...
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Starter HTTP Commands HTTP Commands are URL strings issuable through PTZOptics Joystick web user interfaces or by copying and pasting them directly into a web brower. Below is a list of HTTP commands to get you started that are best suited for pairing with one of our joysticks. Function Command Variable...
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Maintenance and Troubleshooting Camera Maintenance 1. If the camera will not be used for a long time, power off the camera. 2. Use a soft cloth or lotion-free tissue to clean the camera body. 3. Use a soft, dry, lint-free cloth to clean the lens. If the camera is very dirty, clean it with a diluted neutral detergent.
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Control • IR Remote controller does not control the camera 1. Does one of the four “Camera Select” buttons at the top of the remote light up when you press any of the buttons? ■ If not, change the batteries in the remote. 2.
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