Acer Nitro AN17-42 Lifecycle Extension Manual
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Acer Nitro AN17-42 Lifecycle Extension Manual

Acer Nitro AN17-42 Lifecycle Extension Manual

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Nitro AN17-42
EX90_HKH
LIFECYCLE EXTENSION
GUIDE

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Summary of Contents for Acer Nitro AN17-42

  • Page 1 Nitro AN17-42 EX90_HKH LIFECYCLE EXTENSION GUIDE...

  • Page 2: Table Of Contents

    Self-Repair ..........1-1 Disassembly Procedures .

  • Page 3: Self-Repair

    NOTE: NOTE: Do not attempt to replace other components than those listed above. NOTE: NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: NOTE:...

  • Page 4: Software Recovery

    NOTE: NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers: Run Windows Update in order to get the latest drivers from Acer:...

  • Page 5: Disassembly Procedures

    Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal.
  • Page 6 WEEE Annex VII Component These components are classified as requiring selective treatment: Battery pack  Transfer board  SSD modules  DIMM modules  WLAN module  RTC battery  Mainboard  Touchpad module  USB board  LCD panel ...
  • Page 7 Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: 1. Place the system on a stable work surface. 2. Remove the AC adapter from the DC-in jack (A) or the power adapter from the USB Type-C port (B or C) as shown in Figure 1-1.

  • Page 8: Base Cover Removal

    Base Cover Removal 1. Remove eleven (11) screws from the base cover (Figure 1-3). Figure 1-3. Base Cover Removal 2. Carefully pry up the base cover from the bottom edges to release the latches as shown in Figure 1-4. Figure 1-4. Base Cover Removal Disassembly Procedures...
  • Page 9 3. Continue to release the remaining latches (Figure 1-5). Figure 1-5. Base Cover Removal 4. Remove the base cover from the system (Figure 1-6). Figure 1-6. Base Cover Removal Disassembly Procedures...

  • Page 10: Battery Pack Removal

    Battery Pack Removal Prerequisite: Base Cover Removal 1. Detach the mylar (A) as shown in Figure 1-7. Figure 1-7. Battery Pack Removal 2. Detach the tape (B) securing the battery cable connection (Figure 1-8). Figure 1-8. Battery Pack Removal Disassembly Procedures...
  • Page 11 3. Disconnect the battery cable from the mainboard connector (C) (Figure 1-9). Figure 1-9. Battery Pack Removal 4. Lift the battery pack (D) to release it from the guide pins (E) and the compartment studs (highlighted with the green lines) (Figure 1-10).
  • Page 12 5. Remove one (1) screw securing the battery holder (Figure 1-11). Figure 1-11. Battery Pack Removal 6. Lift the battery holder (F) to release it from the guide pins (G) and the compartment stud (highlighted with the green lines) (Figure 1-12).
  • Page 13 Transfer Board Removal Prerequisite: Battery Pack Removal 1. Disconnect the keyboard FPC from the transfer board connector (A) (Figure 1-13). 2. Disconnect the transfer board FFC (B) from the mainboard and transfer board connectors (Figure 1-13). 3. Remove two (2) screw securing the transfer board (Figure 1-13).
  • Page 14 4. Release the transfer board (C) from the guide pins (D) on the top assembly (Figure 1-14). Then remove the transfer board. WEEE Annex VII Component: Transfer Board Figure 1-14. Transfer Board Removal 1-12 Disassembly Procedures...
  • Page 15 SSD Modules Removal Prerequisite: Battery Pack Removal 1. Detach the absorber with mylar (A) as shown in Figure 1-15. Figure 1-15. SSD Module Removal 2. Find the SSD modules (B) on the top assembly (Figure 1-16). Figure 1-16. SSD Modules Location Disassembly Procedures 1-13...
  • Page 16 3. Remove one (1) screw securing the SSD module (Figure 1-17). Figure 1-17. SSD Module Removal 4. Disconnect the SSD module from the mainboard connector (C) (Figure 1-18). Then remove the SSD module. Figure 1-18. SSD Module Removal 5. Repeat steps 3~4 to remove another SSD module. 1-14 Disassembly Procedures...
  • Page 17 6. By holding the upper edge of the copper foil with mylar (D), unfold and detach it from the SSD module as shown in Figure 1-19 Figure 1-20 but DO NOT remove yet! Figure 1-19. SSD Module Removal Figure 1-20. SSD Module Removal Disassembly Procedures 1-15...
  • Page 18 7. Detach the SSD module from the adhesive graphite strip (marked with yellow dashed lines) as shown in Figure 1-21. WEEE Annex VII Component: SSD Modules Figure 1-21. SSD Module Removal 8. Repeat steps 6~7 to remove the copper foil with mylar from another SSD module. 1-16 Disassembly Procedures...
  • Page 19 DIMM Modules Removal Prerequisite: Battery Pack Removal 1. Detach the absorber with mylar (A) as shown in Figure 1-22. Figure 1-22. DIMM Module Removal 2. Find the DIMM modules (B) in the system (Figure 1-23). 3. Push the DIMM module clips (C) outwards (Figure 1-23).
  • Page 20 4. Disconnect the DIMM module from the mainboard connector (D) (Figure 1-24). Then remove the DIMM module. Figure 1-24. DIMM Module Removal 5. Repeat steps 3~4 to remove another DIMM module. 6. Detach the tabs (E) of the composite foil with thermal pad from the DIMM module as shown in Figure 1-25.
  • Page 21 7. Peel off the composite foil with thermal pad (F) from the DIMM module (Figure 1-26). Figure 1-26. DIMM Module Removal 8. Detach the DIMM module from the adhesive graphite strip (marked with yellow dashed line) as shown in Figure 1-27.

  • Page 22: Wlan Module Removal

    WLAN Module Removal Prerequisite: Battery Pack Removal 1. Find the WLAN module (A) on the top assembly (Figure 1-28). Figure 1-28. WLAN Module Location 2. Disconnect the WLAN antennas cables from the WLAN module connectors (B) (Figure 1-29). 3. Remove one (1) screw securing the WLAN module (Figure 1-29).
  • Page 23 4. Disconnect the WLAN module from the mainboard connector (C) (Figure 1-30). Then remove the WLAN module. WEEE Annex VII Component: WLAN Module Figure 1-30. WLAN Module Removal Disassembly Procedures 1-21...

  • Page 24: Rtc Battery Removal

    RTC Battery Removal Prerequisite: Battery Pack Removal 1. Disconnect the RTC battery cable from the mainboard connector (A) (Figure 1-31). 2. Using plastic tweezers, carefully pry to detach the adhesive tape underneath the RTC battery (B) (Figure 1-31). Then remove the RTC battery. WEEE Annex VII Component: RTC Battery Figure 1-31.

  • Page 25: Mainboard Removal

    Mainboard Removal Prerequisite: SSD Modules Removal, DIMM Modules Removal, and WLAN Module Removal 1. Detach the mylars (A) securing the microphone FFC and keyboard backlight FPC connections (Figure 1-32). Figure 1-32. Mainboard Removal 2. Disconnect the speaker cable from the mainboard connector (B) (Figure 1-33).
  • Page 26 10. Disconnect the turbo key board FFC from the mainboard connector (J) (Figure 1-33). Figure 1-33. Mainboard Removal CAUTION: Microphone FFC (Flexible Flat Circuit), touchpad FFC, transfer board FFC, turbo key board FFC, keyboard backlight FPC (Flexible Printed Circuit), and USB board FPC, can be damaged if removed while the mainboard connectors are locked.
  • Page 27 12. Release the mainboard (K) with the heatsink and fans from the I/O ports slots and guide pins (L) on the top assembly (Figure 1-35). Then remove the mainboard. IMPORTANT: Make sure to remove the mainboard with the heatsink and fans vertically upwards.

  • Page 28: Touchpad Module Removal

    Touchpad Module Removal Prerequisite: Transfer Board Removal Mainboard Removal 1. Disconnect the touchpad FFC from the touchpad module connector (A). Then carefully detach the FFC from its underneath adhesive (highlighted with the yellow lines) as shown in Figure 1-37. Figure 1-37. Touchpad Module Removal CAUTION: Touchpad FFC (Flexible Flat Circuit) can be damaged if removed while the touchpad module connector is locked.
  • Page 29 2. Lift and hold the keyboard FPC and keyboard backlight FPC. Then detach the conductive tape (B) from the touchpad module and top assembly (Figure 1-38). Figure 1-38. Touchpad Module Removal 3. Remove three (3) screws securing the touchpad module (Figure 1-39).
  • Page 30 4. Using the screwdriver, push the guide pins (C) firmly to release it from the top assembly (Figure 1-40). 5. Slide the touchpad module (D) slightly to disengage it from the bottom latches (E) (Figure 1-40). Then remove the touchpad module from the top assembly. WEEE Annex VII Component: Touchpad Module Figure 1-40.

  • Page 31: Usb Board Removal

    USB Board Removal Prerequisite: Mainboard Removal 1. Detach the tape (A) (Figure 1-41). 2. Disconnect the USB power cable from the USB board connector (B) (Figure 1-41). Then remove the USB power cable. 3. Disconnect the USB board FPC from the USB board connector (C) (Figure 1-41).
  • Page 32 5. Release the USB board (D) from the I/O port slots and guide pins (E) on the top assembly (Figure 1-42). Then remove the USB board. WEEE Annex VII Component: USB Board Figure 1-42. USB Board Removal 1-30 Disassembly Procedures...

  • Page 33: Lcd Module Removal

    LCD Module Removal Prerequisite: Mainboard Removal 1. Unroute the eDP cable (A) from the cable guides as shown in Figure 1-43. Figure 1-43. LCD Module Removal 2. Flip the top assembly. Then pry the rear top cap (B) to release its latches (Figure 1-44).
  • Page 34 3. Continue to unroute the eDP cable from the cable guides as shown in Figure 1-45. Figure 1-45. LCD Module Removal 4. Remove six (6) screws securing the LCD hinges (Figure 1-46). Figure 1-46. LCD Module Removal 1-32 Disassembly Procedures...
  • Page 35 5. Lift the LCD module (C) to release it from the guide pins (D) (Figure 1-47). Then remove the LCD module away from the top assembly. Figure 1-47. LCD Module Removal Disassembly Procedures 1-33...

  • Page 36: Lcd Bezel Removal

    LCD Bezel Removal Prerequisite: LCD Module Removal 1. Pry the LCD bezel from the bottom side to release the latches (Figure 1-48). Figure 1-48. LCD Bezel Removal 2. Continue prying along the left, right, and upper sides of the bezel as shown in Figure 1-49.
  • Page 37 3. Pry the four edges of the bezel until all the latches have been released (Figure 1-50). Then remove the LCD bezel. Figure 1-50. LCD Bezel Removal Disassembly Procedures 1-35...

  • Page 38: Lcd Panel Removal

    LCD Panel Removal Prerequisite: LCD Bezel Removal NOTE: NOTE: The eDP cable includes the LCD panel cable and the camera cable. 1. Unroute and detach the eDP cable from the cable guides on the LCD cover as shown Figure 1-51. Figure 1-51.
  • Page 39 2. Pry slightly to access the double-sided mounting tape (A) underneath the LCD panel (B). Then pull to detach the double-sided mounting tape. Repeat the same procedure to remove the double-sided mounting tape on another side of the LCD panel (Figure 1-52).
  • Page 40 4. Lift the latch (D) securing the eDP cable (Figure 1-54). Figure 1-54. LCD Panel Removal 5. Disconnect the eDP cable from the LCD panel connector (E) (Figure 1-55). Then remove the LCD panel. Figure 1-55. LCD Panel Removal 1-38 Disassembly Procedures...
  • Page 41 Top Assembly Removal (Keyboard Removal) Prerequisite: Ensure that the Microphone Board, Speakers, Touchpad Module, USB Board, Turbo Key Board, and LCD Module have been disassembled prior removing the top assembly. NOTE: NOTE: The keyboard is included as part of the top assembly and can not be disassembled. In the event that the keyboard can no longer be used, replace the entire top assembly.

  • Page 42: Electronic Boards Diagrams

    Electronic Boards Diagrams Figure 1-57. System Block Diagram 1-40 Electronic Boards Diagrams...

  • Page 43: Troubleshooting

    Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

  • Page 44: Fru (Field Replaceable Unit) List

    FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. Exploded Diagrams 90.00 90.00 90.00 90.00 Figure 1-58. System Exploded Diagram 1-42 FRU (Field Replaceable Unit) List...
  • Page 45 Table 1-2. System Exploded Diagram Description Acer Part No. CAP DECO 42.QK4N7.001 KEYBOARD ASSY COPILOT ANTENNA W/ UPPER CASE BL 6B.QP9N7.001 LG05P_N40B3L 103KS Arabic NK.I1513.33J/NK.I1517.1B8/NK.I151S.16D FAN L+R DTA 23.QJLN7.005 HEAT SINK 24.QP9N7.001 CABLE FFC SWITCH 50.QK4N7.001 BOARD SWITCH 55.QPKN7.002 BOARD TRANSFER 55.QP9N7.001...
  • Page 46 Figure 1-59. LCD Assembly Exploded Diagram Table 1-3. LCD Assembly Exploded Diagram Description Acer Part No. LCD BEZEL 62.QK4N7.001 LED LCD Panel BOE 17.3" QHD IPS None Glare KL.1730E.017 NE173QHM-NY6 V8.2 300nit DCI-P3 100% 165Hz 9ms 1000:1 (Narrow border,OD GTG 3ms, 3.5t DDS) HINGE L 33.QK4N7.001...
  • Page 47 Table 1-3. LCD Assembly Exploded Diagram (Continued) Description Acer Part No. RUBBER MICROPHONE 47.QK4N7.004 LCD ADHESIVE TAPE T=0.5MM FHD 144 Hz/QHD 165 Hz LCD 47.QK4N7.001 LCD COVER QHD 165 Hz 61.QP7N7.001 FRU (Field Replaceable Unit) List 1-45...
  • Page 48 FRU List Table 1-4. FRU List Category Description Acer Part No. ADAPTER Adapter Chicony Power 230W 19.5V KP.2300H.004 1.7x5.5x11 A230A033P LF Black Meet CoC TIer2 / IEC 62368 Adapter DELTA ADP-230JB DA 230W High KP.23001.002 power 5.5PHY (1.7x5.5x11) Brick 19.5V/11.8A...
  • Page 49 Table 1-4. FRU List (Continued) Category Description Acer Part No. CABLE FPC BOARD IO 50.QK4N7.002 CABLE BOARD IO 50.QJQN7.006 CABLE FFC BOARD KEYBOARD TRANSFER 50.QK4N7.003 CABLE FFC TOUCHPAD 50.QK4N7.004 CABLE MIC 50.QP7N7.001 CABLE LCD FHD 144 Hz/QHD 165 Hz 50.QK4N7.007 CABLE LCD FHD 165Hz 50.QK4N7.006...
  • Page 50 Table 1-4. FRU List (Continued) Category Description Acer Part No. FAN L+R DTA 23.QJLN7.005 FAN L+R SUNON 23.QJLN7.006 FAN L+R FCN' 23.QJLN7.007 Flash Disk HYNIX SSD NAND 1024GB M.2 2280 KN.01K0G.003 PC801 1024G HFS001TEJ9X125N LF+HF Flash Disk SAMSUNG SSD NAND 1024GB SED KN.01K0B.009...
  • Page 51 Table 1-4. FRU List (Continued) Category Description Acer Part No. KEYBOARD ASSY COPILOT ANTENNA W/ 6B.QP9N7.008 UPPER CASE BL LG05P_N40B3L 104KS CZ/SK NK.I1513.33Z/NK.I1517.1BP/NK.I151S.16U KEYBOARD ASSY COPILOT ANTENNA W/ 6B.QP9N7.009 UPPER CASE BL LG05P_N40B3L 104KS Danish NK.I1513.340/NK.I1517.1BQ/NK.I151S.16V KEYBOARD ASSY COPILOT ANTENNA W/ 6B.QP9N7.010...
  • Page 52 Table 1-4. FRU List (Continued) Category Description Acer Part No. KEYBOARD ASSY COPILOT ANTENNA W/ 6B.QP9N7.021 UPPER CASE BL LG05P_N40B3L 104KS Portuguese NK.I1513.348/NK.I1517.1BY/NK.I151S.173 KEYBOARD ASSY COPILOT ANTENNA W/ 6B.QP9N7.022 UPPER CASE BL LG05P_N40B3L 103KS Russian NK.I1513.33N/NK.I1517.1BC/NK.I151S.16H KEYBOARD ASSY COPILOT ANTENNA W/ 6B.QP9N7.023...
  • Page 53 Table 1-4. FRU List (Continued) Category Description Acer Part No. LED LCD Panel BOE 17.3" QHD IPS None Glare KL.1730E.017 NE173QHM-NY6 V8.2 300nit DCI-P3 100% 165Hz 9ms 1000:1 (Narrow border,OD GTG 3ms, 3.5t DDS) LED LCD Panel CSOT 17.3" QHD IPS None KL.1730C.001...
  • Page 54 Table 1-4. FRU List (Continued) Category Description Acer Part No. MAINBOARD Mainboard AN17-42 AMD GN21-X4 8GB NB.QPA11.005 R78845HS/GN21-X4/Vram8G MEMORY Memory HYNIX SO-DIMM DDRV 5600 8GB KN.8GB0G.082 HMCG66AGBSA LF+HF 1anm, A-die 1Rx16 Memory SAMSUNG SO-DIMM DDRV 5600 KN.16G0B.039 16GB M425R2GA3PB0-CWM LF+HF 14nm P Memory HYNIX SO-DIMM DDRV 5600 16GB KN.16G0G.039...
  • Page 55 Table 1-4. FRU List (Continued) Category Description Acer Part No. POWER CORD 2.5A 250V Danish/Continental 27.Q2KN7.015 BK 1.8M POWER CORD 2.5A 250V Swiss BK 1.8M 27.Q2KN7.020 POWER CORD 2.5A 250V UK BK 1.8M 27.Q2KN7.003 POWER CORD 2.5A 250V #AF BK 1.8M 27.Q2KN7.023...
  • Page 56 Table 1-4. FRU List (Continued) Category Description Acer Part No. MISCELLANEOUS LCD ADHESIVE TAPE T=0.5MM FHD 144 47.QK4N7.001 Hz/QHD 165 Hz LCD LCD ADHESIVE TAPE T=1.0MM FHD 165Hz 47.QK4N7.002 CONDUCTIVE TAPE 47.QK4N7.003 ABSORBER W/INS MYLAR 47.QPKN7.001 FOIL COMPOSITE W/ PAD 47.QMBN7.001...
  • Page 57 Table 1-4. FRU List (Continued) Category Description Acer Part No. ACETATE TAPE BATTERY 47.QLTN7.003 INSULATOR MYLAR ON BATTERY CABLE 47.HUVN7.002 RUBB SI TOP MIC 47.QP7N7.003 TAPE KAPTON TOP MIC 47.QP7N7.004 LCD ALIGNMENT MYLAR 47.QJLN7.008 FRU (Field Replaceable Unit) List 1-55...

  • Page 58: Screw List

    Screw List Table 1-5. Screw List Category Description Acer Part No. SCREW M2.5*8.0-I(BNI,NYLOK)STL 86.QJLN7.001 SCREW M2*3.0-I(BZN,NYIOK) 86.M8NN7.001 SCREW M2.0*4.0-I(BUWZN)IRON 86.SG507.002 SCREW M2.5*3-I(BNI)(NYLOK)STEEL 86.AYJN7.001 SCREW M2.5*5.0-I(NINYLOKD5.0T0.8)STL 86.A9WN7.002 SCREW M2.0*2.0- I(BNI)(NY)IRON 86.G55N7.001 SCREW M2.0*3.0-I(BZN)(NYLOK)IRON 86.GDEN7.001 1-56 FRU (Field Replaceable Unit) List...

  • Page 59: Software Update

    Software Update Updating your software Please visit http://go.acer.com/?id=17883 Software Update 1-57...

  • Page 60: Personal Data Removal

    Personal Data Removal Removing your personal data There are three options to choose from: Option 1: Select Start > Settings > Update & Security > Recovery. Under  Reset this PC, select Get started. Open Recovery settings. Option 2: Restart your PC to get to the sign-in screen, then press and hold down ...

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