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Acer Nitro 5 Lifecycle Extension Manual
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Acer Nitro 5 Lifecycle Extension Manual

Acer Nitro 5 Lifecycle Extension Manual

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Nitro 5 AN515-58
Lifecycle Extension Guide

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Summary of Contents for Acer Nitro 5

  • Page 1 Nitro 5 AN515-58 Lifecycle Extension Guide...

  • Page 2: Table Of Contents

    Table of Contents Self-Repair ..........1 Disassembly Procedures.

  • Page 3: Self-Repair

    NOTE: Do not attempt to replace other components than those listed above. NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: Any damage to the product that occur during self-repair, or which has occurred as a result of a careless or unsuccessful self-repair attempt, is not covered by the standard product warranty.
  • Page 4 Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update process could harm the product. NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers: Run Windows Update in order to get the latest drivers from Acer: •...

  • Page 5: Disassembly Procedures

    Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal. By performing any of these procedures you acknowledge that any remaining warranty applicable to your computer will be voided.
  • Page 6 WEEE Annex VII Component These components are classified as requiring selective treatment: • Battery pack • DIMM modules • WLAN module • SSD modules • RTC battery • USB board • Mainboard • Touchpad module • LCD panel Disassembly Procedures...
  • Page 7 Getting Started Perform the following prior to performing any maintenance procedures: Place the system on a flat work surface. Make sure the system is completely powered down. If the device is in powered up mode, shut down the system normally. If the device is in sleep mode, wait for the Home Screen to clear.
  • Page 8 Lower Case Removal Remove the eleven (11) screws securing the lower case to the upper case. Figure 1-2. Removing the Screws Pry the upper side edges to release the latches, following the direction arrow. Figure 1-3. Releasing the Lower Case (1 of 2) Disassembly Procedures...
  • Page 9 Starting from the upper side, carefully lift the lower case to continue releasing the remaining latches. Figure 1-4. Releasing the Lower Case (2 of 2) Remove the lower case. Figure 1-5. Removing the Lower Case Table 1-1. Lower Case Screws Screw Name Screw Type Torque...
  • Page 10 Battery Removal Prerequisite: Lower Case Removal on page  Detach the tape and disconnect the battery cable from the mainboard connector. Figure 1-6. Disconnecting the Battery Cable Remove the screw securing the battery to the upper case. Figure 1-7. Removing the Screw Disassembly Procedures...
  • Page 11 Push the bottom left tab (marked with red-white circle) of the battery slightly upwards and lift the battery to release it from the upper tabs (marked with green-white circle) and guide pin on the upper case. Then remove the battery. WEEE Annex VII Component: Battery Pack Figure 1-8.
  • Page 12 DIMM Modules Removal Prerequisite: Battery Removal on page  Remove the screw securing the DDR shielding to the mainboard. Figure 1-9. Removing the Screw Release the DDR shielding from the clips, and then remove it from the mainboard. Figure 1-10. Removing the DDR Shielding 1-10 Disassembly Procedures...
  • Page 13 Push the module clips outwards. Figure 1-11. Unclipping the Module Clips Pull to remove the memory module from the mainboard connector. Then remove the memory module. WEEE Annex VII Component: DIMM Modules Figure 1-12. Removing the DIMM Module Repeat steps 3~4 to remove another DIMM module. Disassembly Procedures 1-11...
  • Page 14 Table 1-3. DDR Shielding Screw Screw Name Screw Type Torque Quantity M 2.0 x 2.5 1.8~2.2kgf.cm 1-12 Disassembly Procedures...
  • Page 15 WLAN Module Removal Prerequisite: Battery Removal on page  Disconnect the WLAN antenna cables. Figure 1-13. Disconnecting the WLAN Antenna Cables Remove the screw securing the WLAN module to the mainboard. Figure 1-14. Removing the Screw Disassembly Procedures 1-13...
  • Page 16 Pull to disconnect the WLAN module from the mainboard connector. Then remove the WLAN module. WEEE Annex VII Component: WLAN Module Figure 1-15. Removing the WLAN Module Table 1-4. WLAN Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 2.5 1.8~2.2kgf.cm 1-14 Disassembly Procedures...
  • Page 17 SSD 1 Module Removal Prerequisite: Battery Removal on page  Remove the screw securing the SSD 1 module to the mainboard. Figure 1-16. Removing the Screw Pull to disconnect the SSD 1 module from the mainboard connector. Then remove the SSD 1 module.
  • Page 18 Table 1-5. SSD 1 Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 2.5 1.8~2.2kgf.cm 1-16 Disassembly Procedures...
  • Page 19 SSD 2 Module Removal Prerequisite: Battery Removal on page  Remove the screw securing the SSD 2 module to the USB board. Figure 1-18. Removing the Screw Pull to disconnect the SSD 2 module from the mainboard connector. Then remove the SSD 2 module.
  • Page 20 Table 1-6. SSD 2 Module Screw Screw Name Screw Type Torque Quantity M 2.0 x 2.5 1.8~2.2kgf.cm 1-18 Disassembly Procedures...
  • Page 21 RTC Battery Removal Prerequisite: HDD Module Removal  Disconnect the RTC battery cable from the mainboard connector. Figure 1-20. Disconnecting the RTC Battery Cable Pry to detach the adhesive tape underneath the RTC battery. Then remove the RTC battery. WEEE Annex VII Component: RTC Battery Figure 1-21.
  • Page 22 USB Board Removal Prerequisite: SSD 2 Module Removal on page 1-17  Thermal and Fan Modules Removal  Disconnect the speaker cable from the USB board connector. Disconnect the USB board cable (A) from the USB board and mainboard connectors. Then remove the USB board cable.
  • Page 23 Remove the screw securing the USB board to the upper case. Figure 1-23. Removing the Screw Slide the USB board to release the I/O connectors from their slots, and then remove the USB board from the upper case. WEEE Annex VII Component: USB Board Figure 1-24.
  • Page 24 LCD Module Removal Prerequisite: Thermal and Fan Modules Removal  NOTE: Please note that the eDP cable includes the LCD panel cable and the camera cable. Disconnect the eDP cable from the mainboard connector. Figure 1-25. Disconnecting the eDP Cable Flip the chassis.
  • Page 25 Unroute the eDP cable from the cable guides (closer to the right hinge). Figure 1-27. Unrouting the eDP Cable (1 of 2) Unroute the eDP cable from the cable guides (closer to the left hinge). Figure 1-28. Unrouting the eDP Cable (2 of 2) Disassembly Procedures 1-23...
  • Page 26 Remove the four (4) screws securing the hinges and LCD module to the upper case. Figure 1-29. Removing the Screws Lift to remove the LCD module from the upper case. Figure 1-30. Removing the LCD Module Table 1-8. Hinges Screws Screw Name Screw Type Torque...
  • Page 27 Mainboard Removal Prerequisite: DIMM Modules Removal on page 1-10  WLAN Module Removal on page 1-13  SSD 1 Module Removal on page 1-15  SSD 2 Module Removal on page 1-17  Thermal and Fan Modules Removal  NOTE: Please note that the eDP cable includes the LCD panel cable and the camera cable.
  • Page 28 Figure 1-32. Disconnecting the Cables (GN20-E3/GN20-E5/GN20-E6 model) 1-26 Disassembly Procedures...
  • Page 29 Remove the three (3) screws securing the mainboard to the upper case. Figure 1-33. Removing the Screws (GN20-P0/GN20-P1 model) Figure 1-34. Removing the Screws (GN20-E3/GN20-E5/GN20-E6 model) Disassembly Procedures 1-27...
  • Page 30 Remove the mainboard from the upper case. WEEE Annex VII Component: Mainboard Figure 1-35. Removing the Mainboard (GN20-P0/GN20-P1 model) WEEE Annex VII Component: Mainboard Figure 1-36. Removing the Mainboard (GN20-E3/GN20-E5/GN20-E6 model) Table 1-9. Mainboard Screws Screw Name Screw Type Torque Quantity M 2.5 x 5.0 2.65~3.45kgf.cm...
  • Page 31 Touchpad Removal Prerequisite: Mainboard Removal on page 1-25  Release the latch and disconnect the touchpad FFC from the touchpad connector. Then remove the touchpad FFC. Figure 1-37. Removing the Touchpad FFC Detach the conductive tape from the touchpad and upper case. Figure 1-38.
  • Page 32 Slightly lift the keyboard FPC and mylar to access the screws. Then remove the two (2) screws securing the touchpad to the upper case. Figure 1-39. Removing the Screws Slide the touchpad slightly to disengage it from the bottom tabs. Then remove the touchpad from the upper case.
  • Page 33 LCD Bezel Removal Prerequisite: LCD Module Removal on page 1-22  Pry the LCD bezel from the upper side to release the latches. Figure 1-41. Removing the LCD Bezel (1 of 4) Pry the LCD bezel from the left side to release the latches. Figure 1-42.
  • Page 34 Pry the LCD bezel from the right side to release the latches. Figure 1-43. Removing the LCD Bezel (3 of 4) Continue to pry the bottom side latches and remove the bezel. Figure 1-44. Removing the LCD Bezel (4 of 4) 1-32 Disassembly Procedures...
  • Page 35 LCD Panel Removal Prerequisite: LCD Bezel Removal on page 1-31  NOTE: Please note that the eDP cable includes the LCD panel cable and the camera cable. Disconnect the eDP cable from the CMOS and dual microphone module connector. Then unroute the cable from the cable guides on upper side of the LCD cover.
  • Page 36 Pry slightly to access the double-sided mounting tape underneath the LCD panel. Then carefully pull to detach the double-sided mounting tape. Repeat the same procedure to remove the double-sided mounting tape on remaining sides of the LCD panel. Figure 1-46. Detaching the Double-sided Mounting Tapes Carefully flip the LCD panel to reveal the eDP cable connector.
  • Page 37 Unroute and detach the eDP cable from the guides on the routing channel on the LCD panel as shown in the below illustration. Figure 1-48. Unrouting the eDP Cable Detach the conductive tape (with embedded sponge) securing the eDP cable to the LCD panel connector.
  • Page 38 Lift to open the latch securing the eDP cable. Figure 1-50. Opening the Latch Disconnect the eDP cable from the LCD panel connector. Then remove the LCD panel. Figure 1-51. Disconnecting the eDP Cable 1-36 Disassembly Procedures...

  • Page 39: Troubleshooting

    Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

  • Page 40: Fru (Field Replaceable Unit) List

    FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. 1-38 FRU (Field Replaceable Unit) List...

  • Page 41: Exploded Diagrams

    Exploded Diagrams Main Assembly (KN.01K04.004) 5 9 (KH.01K04.017) Figure 1-52. Main Assembly Exploded Diagram Table 1-12. Main Assembly Exploded Diagram Description LOWER CASE 60.QFJN2.002 CPU FAN 23.QFJN2.001 VGA FAN 23.QFJN2.002 THERMAL MODULE 24.QFJN2.001 SSD MODULES KN.2560D.018 WLAN MODULE KE.11X0N.021 Exploded Diagrams 1-39...
  • Page 42 Table 1-12. Main Assembly Exploded Diagram (Continued) Description DDR SHIELDING 33.QFJN2.004 MAINBOARD NB.QFJ11.001 KH.01K04.017 HDD BRACKET 33.QFJN2.001 BATTERY KT.00407.009 USB BOARD 55.QFJN2.001 RIGHT SPEAKER 23.QFJN2.004 LEFT SPEAKER 23.QFJN2.003 MAIN ANTENNA 50.QFJN2.005 AUX ANTENNA 50.QFJN2.006 USB BOARD CABLE 50.QFJN2.004 USB BOARD FFC 50.QFJN2.001 TOUCHPAD FFC 50.QFJN2.003...
  • Page 43 Upper Case Assembly Figure 1-53. Upper Case Assembly Exploded Diagram Table 1-13. Upper Case Assembly Exploded Diagram Description TOUCHPAD 56.QFJN2.001 CONDUCTIVE TAPE 47.QFJN2.002 UPPER CASE 6B.QFJN2.001 Exploded Diagrams 1-41...
  • Page 44 LCD Assembly Figure 1-54. LCD Assembly Exploded Diagram Table 1-14. LCD Assembly Exploded Diagram Description LCD BEZEL 60.QFJN2.005 LCD PANEL KL.15605.066 EDP CABLE 50.QFJN2.007 CAMERA KS.0HD06.030 LCD HINGES 33.QFJN2.002 LCD COVER 60.QFJN2.003 1-42 Exploded Diagrams...

  • Page 45: Software Update

    Software Update Please visit http://go.acer.com/?id=17883. Software Update 1-43...

  • Page 46: Personal Data Removal

    Personal Data Removal There are three options to choose from: • Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started. Open Recovery settings. • Option 2: Restart your PC to get to the sign-in screen, then press and hold down the Shift key while you select the Power icon >...

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An515-58