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SMA eCharger Operating Manual
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SMA eCharger Operating Manual

SMA eCharger Operating Manual

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Operating manual
SMA eCharger
ENGLISH
EVC22-3AC-20-BE-en-10 | Version 1.0

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Summary of Contents for SMA eCharger

  • Page 1 Operating manual SMA eCharger ENGLISH EVC22-3AC-20-BE-en-10 | Version 1.0...

  • Page 2: Legal Provisions

    SMA Solar Technology AG Legal Provisions The information contained in these documents is the property of SMA Solar Technology AG. No part of this document may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, be it electronic, mechanical, photographic, magnetic or otherwise, without the prior written permission of SMA Solar Technology AG.

  • Page 3: Table Of Contents

    4.5.6 SMA Smart Connected ................26 4.5.7 SMA Speedwire ..................26 4.5.8 Wi-Fi......................26 4.5.9 Wi-Fi connection to SMA 360° app and SMA Energy app....26 4.5.10 RS485 interface..................27 4.5.11 Multifunction relay (MFR)............... 27 4.5.12 Charging release ..................27 4.5.13...
  • Page 4 Table of contents SMA Solar Technology AG Mounting .................. 30 Requirements for Mounting ..................30 5.1.1 Requirements for the Mounting Location..........30 5.1.2 Permitted and prohibited mounting positions........31 5.1.3 Dimensions for mounting ................ 31 5.1.4 Recommended clearances for mounting..........31 Wall Mounting ......................
  • Page 5 SMA Solar Technology AG Table of contents 6.10 Close the enclosure cover..................56 Commissioning ................. 58 Procedure for commissioning in combination with Sunny Home Manager 2.0 ..58 Procedure for commissioning in stand-alone mode ..........58 Procedure for device configuration................59 Commissioning the Product..................
  • Page 6 Table of contents SMA Solar Technology AG 8.10.2 Delete devices..................73 8.11 Resetting the product to default setting..............74 8.12 Deleting the Admin Account..................74 8.13 Product-specific settings ..................... 74 8.13.1 Device Configuration................74 8.13.2 Properties of Charging Modes .............. 75 8.13.3...
  • Page 7 SMA Solar Technology AG Table of contents 18 EU Declaration of Conformity ..........107 Operating manual EVC22-3AC-20-BE-en-10...

  • Page 8: Information On This Document

    You will find the latest version of this document and further information on the product in PDF format and as eManual at www.SMA-Solar.com. You can also call up the eManual via the user interface of the product. Illustrations in this document are reduced to the essential information and may deviate from the real product.

  • Page 9: Symbols In The Document

    [Key] • Placeholder for variable • Parameter WCtlHz.Hz# components (e.g., parameter names) Designations in the Document Complete designation Designation in this document SMA eCharger Charging station, product Additional Information For more information, please go to www.SMA-Solar.com. Operating manual EVC22-3AC-20-BE-en-10...
  • Page 10 2.0 "SMA Modbus ®-interface - ennexOS" Technical Information Information on the SMA Modbus interface "SMA GRID GUARD 10.0 - Grid Management Services via Inverter Technical Information and System Controller" Answers to frequently asked questions FAQs in Sunny Portal and at...

  • Page 11: Safety

    The SMA eCharger is an AC charging station for standard-compliant charging of an electric vehicle in accordance with IEC 61851-1 MODE 3. The SMA eCharger is designed for use in private and semi-public areas with restricted access (e.g. private property, company parking lot, depot).

  • Page 12: Important Safety Instructions

    This document does not replace any regional, state, provincial, federal or national laws, regulations or standards that apply to the installation, electrical safety and use of the product. SMA Solar Technology AG assumes no responsibility for the compliance or non-compliance with such laws or codes in connection with the installation of the product.
  • Page 13 SMA Solar Technology AG 2 Safety DANGER Danger to life due to electric shock in case of overvoltages and if surge protection is missing Overvoltages (e.g., in the event of a flash of lightning) can be further conducted into the building and to other connected devices in the same network via the network cables or other data cables if there is no surge protection.
  • Page 14 Sunny Portal or the use of FTP push. High costs for the Internet connection can be the result. • SMA Solar Technology AG recommends using an Internet flat rate. NOTICE Damage to the product due to cleaning agents The use of cleaning agents may cause damage to the product and its components.
  • Page 15 Communication disturbances in the local network The IP address range 192.168.12.0 to 192.168.12.255 is occupied for communication amongst SMA products and for direct access to SMA products. Communication problems might occur if this IP address range is used in the local network.

  • Page 16: Scope Of Delivery

    3 Scope of Delivery SMA Solar Technology AG Scope of Delivery Check the scope of delivery for completeness and any externally visible damage. Contact your distributor if the scope of delivery is incomplete or damaged. Figure 1: Components included in scope of delivery...
  • Page 17 SMA Solar Technology AG 3 Scope of Delivery Position Quantity Designation Pan head screw with flange, M5 x 12 Documentation package consists of: • Safety information booklet • Quick reference guide poster with illustrated instructions for initial installation and commissioning •...

  • Page 18: Product Overview

    When the charging station is used in combination with Sunny Home Manager 2.0 (System Manager), the Sunny Home Manager 2.0 takes over control of the system. Note: The SMA eCharger must be set up as System Manager because it includes a meter as a subordinate device.

  • Page 19: Sma Echarger With Sunny Home Manager

    SMA Solar Technology AG 4 Product overview 4.2.2 SMA eCharger with Sunny Home Manager Figure 2: System with SMA eCharger and Sunny Home Manager 2.0 Operating manual EVC22-3AC-20-BE-en-10...

  • Page 20: Circuitry Overview

    4 Product overview SMA Solar Technology AG 4.2.3 Circuitry Overview DISTRIBUTION BOARD SUNNY HOME MANAGER 2.0 GRID-CONNECTION POINT with energy meter of the grid operator PROTECTIVE DEVICES max. 63 A with RCD and LSS max. max. 16 A 50 A max.
  • Page 21 SMA Solar Technology AG 4 Product overview SMA HOME STORAGE OR THIRD-PARTY PV MODULES PRODUCT SUNNY BOY PV INVERTER SMART ENERGY LOAD SUNNY HOME MANAGER 2.0 GRID-CONNECTION POINT with energy meter of the grid operator PROTECTIVE DEVICES with RCD and LSS max.

  • Page 22: Communication Overview

    4 Product overview SMA Solar Technology AG 4.2.4 Communication Overview SMA APPs SUNNY PORTAL GRID OPERATOR Public Internet Ethernet LAN Ripple control signal Digital signal WLAN/WiFi INTERNET RIPPLE CONTROL RECEIVER ROUTER SUNNY HOME MANAGER 2.0 eCHARGER SWITCH VEHICLE SMA HOME...

  • Page 23: Product Description

    SMA Solar Technology AG 4 Product overview Product Description Figure 6: Design of the product Position Designation Charging socket for a type 2 charging cable for connecting to an electric vehi- LED ambient lighting The ambient lighting helps to illuminate the charging lo- cation.

  • Page 24: Symbols On The Product

    SMA Solar Technology AG Position Designation A label with a QR code to be scanned using the SMA apps Type label The type label clearly identifies the product. The type label must remain per- manently attached to the product. You will find the following information on the type label: •...

  • Page 25: Interfaces And Functions

    SMA Solar Technology AG 4 Product overview Symbol Explanation Degree of protection IP54 The product is protected against interior dust deposits and against water splashing from all angles against the enclosure. CE marking The product complies with the requirements of the applicable EU directives.

  • Page 26: Grid Management Services

    There is a QR code on the product by default. By scanning the QR Code attached to the product via the SMA 360° app or SMA Energy app, access to the product is established via Wi-Fi and the connection to the user interface is made automatically.

  • Page 27: Rs485 Interface

    Once activated, the charging station is locked and each charging process must be released via the SMA Energy App or via an RFID card that has been previously added under access management. Charging approval applies to the active charging process. When charging is complete, the charging station is locked again.
  • Page 28 4 Product overview SMA Solar Technology AG LED signal Explanation The green LED is glowing Charge mode Active charging process, the vehicle is being charged. The green LED is blinking slowly Waiting for start conditions. The charging station is waiting for (2 s on and 2 s off) specifications from the energy manager (e.g., Sunny Home...
  • Page 29 SMA Solar Technology AG 4 Product overview LED signal Explanation Blue LED flashing slowly Communication connection is being established. (2 s on and 2 s off) The product is establishing a connection with a local network or is establishing a direct connection to a smart device (e.g., smartphone, tablet or laptop).

  • Page 30: Mounting

    5 Mounting SMA Solar Technology AG Mounting Requirements for Mounting 5.1.1 Requirements for the Mounting Location Grid operator registration requirement Find out from the grid operator whether there is a registration requirement, and register the charging station with the grid operator if required.

  • Page 31: Permitted And Prohibited Mounting Positions

    SMA Solar Technology AG 5 Mounting 5.1.2 Permitted and prohibited mounting positions Figure 7: Permitted and prohibited mounting positions 5.1.3 Dimensions for mounting Figure 8: Position of the anchoring points (Dimensions in mm) 5.1.4 Recommended clearances for mounting Requirements: ☐ Recommended distances to walls, other devices and objects should be maintained.

  • Page 32: Wall Mounting

    5 Mounting SMA Solar Technology AG ☐ If multiple products are mounted in areas with high ambient temperatures, increase the clearances between the products and ensure sufficient fresh-air supply. Figure 9: Recommended clearances (Dimensions in mm) Wall Mounting Requirements (not included in the scope of delivery): –...
  • Page 33 SMA Solar Technology AG 5 Mounting CAUTION Risk of injury due to weight of product Injuries may result if the product is lifted incorrectly or dropped while being transported or mounted. • Transport and lift the product carefully. Take the weight of the product into account.
  • Page 34 5 Mounting SMA Solar Technology AG 7. Secure the wall mounting bracket horizontally using screws and washers. 8. For option B, run the AC connection cable through the provided strain relief from above. Secure the strain relief using the included screw (M5 x 8) (T25, 3.5 Nm torque) and then attach the AC connection...
  • Page 35 SMA Solar Technology AG 5 Mounting 10. Cut the AC cable to 350 mm and the communication cable to about 490 mm. 11. Release the locking tabs at the top of the cover of the enclosure with a suitable tool (<Ø 5mm) .
  • Page 36 5 Mounting SMA Solar Technology AG 13. Remove the number of filler plugs needed to run the cables into the enclosure. 14. Run the AC cable through the openings in the enclosure on the right, and run the communication cable on the left.
  • Page 37 SMA Solar Technology AG 5 Mounting 15. Place the enclosure horizontally on the wall mount and press it downward lightly. 16. Make sure that the charging station is securely attached. The charging station is correctly hooked in when the indentations in the wall mounting bracket and the mounting tab line up.
  • Page 38 5 Mounting SMA Solar Technology AG 18. Use a suitable tool to puncture the filler plugs and run the AC cable and the communication cable through. Make sure that the filler plugs are in the right position and that no moisture can penetrate into the product.

  • Page 39: Electrical Connection

    • TN-C-S • TT • IT • Delta-IT See also "Compatibility between common grid configurations and SMA inverters and SMA charging stations". 6.1.2 Residual-current monitoring unit The charging station has an integrated DC residual-current device rated at 6 mA. The charging station does not need any external residual-current device for operation.

  • Page 40: Overvoltage Category

    6.1.6 Multi-EVC operation Multi-EVC operation allows you to connect up to three SMA EV chargers. In multi-EVC operation mode, all charging stations must be connected to the utility grid on a rolling basis. The Sunny Home Manager provides the charging stations with information on the number of active charging stations every minute.
  • Page 41 Number of active charging stations Charging length Figure 10: 2-phase charging electric vehicle at SMA eCharger In multi-EVC mode, the maximum charging current is limited to ensure overload protection (maximum charging current/number of active charging stations). If, for example, 3 charging stations are connected to a point of interconnection with a nominal current of 35 A, the charging...

  • Page 42: Network Cable Requirements

    6 Electrical Connection SMA Solar Technology AG Note that loads with high power consumption can cause the charging stations to disconnect from the utility grid to ensure overload protection. Number of active charging stations Number of active charging stations Charging length Charging length Nominal current at the point of interconnection: 35 A...

  • Page 43: Requirements For The Rs485 Interface

    SMA Solar Technology AG 6 Electrical Connection ☐ The cable type and cable-laying method must be appropriate for the application and location. 6.1.9 Requirements for the RS485 interface The product is suitable for the communication with RS485 devices via Modbus RTU.

  • Page 44: Overview Of The Connection Area

    Network ports (LAN1 and LAN2) MFR slot for connection to the multifunction relay Slot DI 1-4 for connecting a ripple control receiver Slot DI 5-6 for connecting digital signal sources RS485 slot for connecting SMA-compatible RS485 devices EVC22-3AC-20-BE-en-10 Operating manual...

  • Page 45: Electrical Connection Procedure

    SMA Solar Technology AG 6 Electrical Connection Electrical connection procedure This section describes the procedure for the electrical connection of the product. It provides an overview of the steps, which must be performed in the prescribed sequence. Procedure Ensure that the requirements for the electrical connection Section 6.1, page 39...
  • Page 46 6 Electrical Connection SMA Solar Technology AG 2. Dismantle the AC cable. 3. Strip off the conductor insulation by 18 mm to 20 mm each. 4. If necessary, provide each conductor with a bootlace ferrule. 5. Connect the grounding conductor according to the labeling.

  • Page 47: Connecting The Network Cables

    SMA Solar Technology AG 6 Electrical Connection 8. Depending on the requirements, connect the conductors L1, L2, and L3 according to the labeling. 9. Ensure that the correct conductors are assigned to all the terminals. 10. Ensure that all conductors are securely in place.

  • Page 48: Connecting The Ripple Control Receiver

    6 Electrical Connection SMA Solar Technology AG 2. When using a self-assembly network cable, assemble the RJ45 connectors and connect them to each network cable (see connector documentation). 3. Insert each network cable into one of the network ports. 4. Secure each network cable to a strut using a cable tie, and cut off the protruding end of the cable tie with wire cutters.

  • Page 49: Pin Assignment Di 1-4

    Circuitry overview DI 1-4 SMA eCharger as System Manager Ripple control receiver Figure 13: Connect a ripple control receiver to digital input DI 1-4 of the SMA eCharger that is to be configured as System Manager 6.6.4 Connecting the ripple control receiver to DI 1-4 Procedure: 1.

  • Page 50: Connection To Digital Input Di 5-6

    6 Electrical Connection SMA Solar Technology AG 5. Connect the conductors of the connection cable to the supplied five-pole connector. To do so, plug the conductors into the conductor entries and close the conductor entries. Observe the connector assignment. 6. Plug the five-pole connector into the port DI 1-4 on the product.

  • Page 51: Circuitry Overview Di 5

    SMA Solar Technology AG 6 Electrical Connection 6.7.3 Circuitry overview DI 5 SMA eCharger as System Manager Figure 14: Connect a switch for the fast stop to digital input DI 5 of the charging station that is to be configured as System Manager 6.7.4 Circuitry overview DI 6 Figure 15: Connect a relay for the external grid and PV system protection device to digital input DI 6 of one or...
  • Page 52 6 Electrical Connection SMA Solar Technology AG Procedure: 1. Disconnect the charging station from voltage sources (see Section 9, page 81). 2. Connect the connection cable to the digital signal source (see the manual from manufacturer). 3. Run the cable to the DI 5-6 slot.

  • Page 53: Connection To The Multifunction Relay

    SMA Solar Technology AG 6 Electrical Connection Connection to the Multifunction Relay 6.8.1 Digital output (MFR) The multifunction relay (MFR) is a digital output that can be specifically configured to the system. Also see: • Use of the digital output (MFR) ⇒ page 70 6.8.2...

  • Page 54: Connecting To The Rs485 Interface

    Connecting to the RS485 interface 6.9.1 RS485 input The charging station can communicate with wired SMA communication products or approved meters via the RS485 interface. The function is determined by the software functionality. EVC22-3AC-20-BE-en-10 Operating manual...

  • Page 55: Rs485 Pin Assignment

    SMA Solar Technology AG 6 Electrical Connection 6.9.2 RS485 pin assignment RS485 interface Assignment Data+ Not assigned Data - Shield 6.9.3 Connecting RS485 Additional required material (not included in the scope of delivery): ☐ One communication cable for RS485 communication Requirements: ☐...

  • Page 56: Close The Enclosure Cover

    6 Electrical Connection SMA Solar Technology AG 7. Connect the conductors of the connection cable to the supplied five-pole connector. To do so, plug the conductors into the conductor entries and close the conductor entries. Observe the connector assignment. 8. Plug the five-pole connector into the port RS 485-1 on the product.
  • Page 57 SMA Solar Technology AG 6 Electrical Connection 2. First, insert the cover at the bottom of the enclosure at an angle of about 70° and then carefully push it forward. ☑ The cover audibly snaps into place. 3. Fasten the two screws (M5 x 8) from the scope of delivery on the right and left sides (TX25, tightening torque: 2.2±0.2 Nm).

  • Page 58: Commissioning

    This section describes the procedure of commissioning a charging station that is used in stand-alone mode. Only one device in the system can be used as System Manager at a time (e.g., SMA Data Manager or a charging station as System Manager). All other devices must be configured as a subordinate device and recorded in the System Manager.

  • Page 59: Procedure For Device Configuration

    7 Commissioning It provides an overview of the steps, which must be performed in the prescribed sequence. Procedure Commission all SMA Speedwire devices that are to be Manual of the devices subordinate to the System Manager (e.g., inverters). Commission the charging station that is to be configured Section 7.4, page 61...
  • Page 60 7 Commissioning SMA Solar Technology AG Settings at point of inter- Explanation connection 2. Maximum unbalanced Unbalanced load limit per national regulations Section 8.13.1, load (e.g., 4.6 kW in Germany). This is important for page 74 regulating the operation of single-phase and two-phase charging vehicles and the boost func- tion.

  • Page 61: Commissioning The Product

    SMA Solar Technology AG 7 Commissioning Charging settings Explanation 5. Standby for charging Time until disconnecting the charging station. Section 8.13.1, process to disconnec- page 74 tion 6. Lock the charging ca- Permanent locking of the charging cable to the Section 8.13.1, ble to the charging sta- charging station page 74...
  • Page 62 7 Commissioning SMA Solar Technology AG ☐ All cables must be correctly connected. ☐ The enclosure lid must be mounted. Procedure: 1. If necessary, switch on the supply of the connected signal sources. 2. Switch on the AC circuit breaker.
  • Page 63 SMA Solar Technology AG 7 Commissioning 5. Test the charging station in accordance with IEC 61851 and complete the test report. For an example of a test report, see the product page at www.SMA-Solar.com. 6. If the green and red LEDs flash simultaneously during commissioning, operation is stopped because the commissioning procedure has not been (fully) carried out.

  • Page 64: Operation

    Communication disturbances in the local network The IP address range 192.168.12.0 to 192.168.12.255 is occupied for communication amongst SMA products and for direct access to SMA products. Communication problems might occur if this IP address range is used in the local network.

  • Page 65: Establishing A Connection Via Ethernet In The Local Network

    Port 443 (https/TLS) User interface ennexos.sunnyportal.com Port 9524 (TCP) SMA Webconnect 1.5 and SMA SPOT wco.sunnyportal.com 8.1.1.3 Establishing a Connection via Ethernet in the local network Requirements: ☐ The product must be connected to the local network via a network cable (e.g. via a router).

  • Page 66: Wps Function

    8 Operation SMA Solar Technology AG ☐ The respective latest version of one of the following web browsers must be installed on the smart device: Chrome, Edge, Firefox or Safari. Procedure: 1. Open the web browser of your smart device.

  • Page 67: Direct Connection Via Wi-Fi

    Communication disturbances in the local network The IP address range 192.168.12.0 to 192.168.12.255 is occupied for communication amongst SMA products and for direct access to SMA products. Communication problems might occur if this IP address range is used in the local network.

  • Page 68: Establishing Direct Wi-Fi Connection With Wi-Fi Network Search

    8.1.3.4 Establishing direct Wi-Fi connection with Wi-Fi network search 1. Search for Wi-Fi networks with your smart device. 2. Select the SSID of the product SMA[serial number] in the list with the detected Wi-Fi networks. 3. Enter the device-specific Wi-Fi password (see WPA2-PSK on the type label).

  • Page 69: Access Rights To The User Interface

    SMA Solar Technology AG 8 Operation Position Designation Description User settings Provides the following functions: • Configuring personal data • Logout System information Displays the following information: • System • Device information • Licenses • eManual Content Area Displays the dashboard or content of the se- lected menu.

  • Page 70: Digital Output (Mfr)

    8 Operation SMA Solar Technology AG Procedure: 1. Choose the product in the focus navigation. 2. Select the menu Configuration. 3. Select the Parameters menu item. 4. Call up the parameter via the search function or navigate to the parameter.

  • Page 71: Configuring The Fast Stop Function

    SMA Solar Technology AG 8 Operation Configuring the fast stop function Requirements: ☐ The user interface must be open and you must be logged in. Procedure: 1. Select the product in the focus navigation. 2. Select the menu Configuration. 3. Select the menu item I/O configurations.

  • Page 72: Carry Out A Manual Firmware Update

    ☐ An update file with the desired firmware of the product must be available. You can download the update file, for example, from the product page under www.SMA-Solar.com. ☐ The user interface must be open and you must be logged in as Installer or Administrator.

  • Page 73: Automatically Updating The Firmware

    SMA Solar Technology AG 8 Operation Automatically Updating the Firmware By activating the automatic firmware update, the product searches and installs new firmware versions automatically provided an Internet connection exists. In the process, an available firmware update may take up to 48 hours.

  • Page 74: Resetting The Product To Default Setting

    8 Operation SMA Solar Technology AG 3. Select the Device management menu item. 4. In the row of the device to be deleted, click the button. 5. Select Delete device. 6. Select [Delete] in the displayed message. 8.11 Resetting the product to default setting...

  • Page 75: Properties Of Charging Modes

    3. Select the menu item Device configuration. 4. Change the settings. 5. Click on [Save]. 8.13.2 Properties of Charging Modes The SMA eCharger has 3 charging modes that can be switched between. The effect of the setting on the charging mode is described below. Mode Explanation The vehicle is charged with the maximum available power.

  • Page 76: Access Management

    This function can protect the charging station from unauthorized use. After activation, the charging station is locked and each charging procedure must be released via the SMA Energy App, an RFID card, or the user interface. When charging is complete, the charging station is locked again.

  • Page 77: Starting The Charging Process Via Authorization

    SMA Solar Technology AG 8 Operation 8.13.4 Starting the charging process via authorization 8.13.4.1 Authorizing the charging process via RFID card Requirement: ☐ The charging station is ready for operation and the green LED indicator is flashing (see Section 4.6, page 27).

  • Page 78: Authorizing The Charging Process Via Energy App

    ☐ The charging station is ready for operation and the green LED indicator is flashing (see Section 4.6, page 27). ☐ The SMA Energy App is installed on your smart device and open. ☐ Charging approval is activated (see Section 8.13.3.1, page 76) Procedure: 1.

  • Page 79: Ending The Charging Process

    ☑ The charging cable is locked. ☑ The yellow LED lights up. The charging station is locked. 3. Authorize the charging process. To do so, open the "E-mobility" tab in the SMA Energy App and unlock the charging station by swiping from left to right.

  • Page 80: Set Ambient Lighting

    8 Operation SMA Solar Technology AG • Stop the charging process at the vehicle (see manufacturer's instructions). Make sure that the charging process is properly stopped at the vehicle and that the charging socket is unlocked by the vehicle before the charging cable is pulled out in order to avoid damage to the charging cable or the connector on the vehicle.

  • Page 81: Disconnecting The Product From Voltage Sources

    SMA Solar Technology AG 9 Disconnecting the product from voltage sources Disconnecting the product from voltage sources Prior to performing any work on the product, always disconnect it from all voltage sources as described in this section. Always adhere to the prescribed sequence.
  • Page 82 9 Disconnecting the product from voltage sources SMA Solar Technology AG 8. Tilt the cover forward to an angle of about 70° and then carefully pull upwards to remove it. 9. Set the screws and the enclosure lid aside and store safely.

  • Page 83: Maintenance

    • Wear suitable personal protective equipment for all work on the product. Damage to the product SMA Solar Technology AG recommends a daily visual inspection by the charging station user. The product and the associated components must not display any damage.

  • Page 84: Cleaning

    11 Cleaning SMA Solar Technology AG 11 Cleaning The product must be cleaned regularly to ensure that the product is free of dust, leaves, moisture, and other dirt. NOTICE Damage to the product due to cleaning agents The use of cleaning agents may cause damage to the product and its components.

  • Page 85: Troubleshooting

    SMA Solar Technology AG 12 Troubleshooting 12 Troubleshooting 12.1 Event messages 12.1.1 Event 1302 Event message: • Waiting for grid voltage • Grid connection installation failure • Check grid and fuses Explanation: L or N not connected. Corrective measures: • Ensure that the line conductors are connected.
  • Page 86 12 Troubleshooting SMA Solar Technology AG Corrective measures: • Contact Service. 12.1.4 Event 6202 Event message: • Self-diagnosis > DI converter fault Explanation: The external component DI converter reports an error. Corrective measures: • Contact Service. 12.1.5 Event 6501 Event message: •...
  • Page 87 SMA Solar Technology AG 12 Troubleshooting 12.1.7 Event 7001 Event message: • Fault sensor interior temperature Explanation: A temperature sensor in the product is faulty. The cause must be determined by the Service. Corrective measures: • Contact Service. 12.1.8 Event 7312 Event message: •...
  • Page 88 12 Troubleshooting SMA Solar Technology AG 12.1.11 Event 7330 Event message: • Wait for update conditions Explanation: The testing of the update conditions was not successful. The firmware update package is not suitable for this product. Corrective measures: • Retry update.
  • Page 89 SMA Solar Technology AG 12 Troubleshooting Explanation: The product has detected a communication error of internal energy meter. Corrective measures: • Contact Service. 12.1.15 Event 7702 Event message: • Self-diagnosis • Interference device Explanation: The cause must be determined by the Service.
  • Page 90 12 Troubleshooting SMA Solar Technology AG 12.1.18 Event 9801 Event message: • Vehicle not compatible Explanation: The vehicle is not suited for use with the EV Charger. Corrective measures: • Ensure that the vehicle is suited for use with the EV Charger.
  • Page 91 SMA Solar Technology AG 12 Troubleshooting Explanation: The charging mode was changed to the displayed mode. 12.1.22 Event 9805 Event message: • Charging mode was interrupted by vehicle. Explanation: The vehicle has interrupted the charging process. Corrective measures: • Opening and closing of the vehicle by radio remote control.
  • Page 92 12 Troubleshooting SMA Solar Technology AG Corrective measures: • Turn off the AC circuit breaker to open the lock. 12.1.26 Event 9809 Event message: • The locked/unlocked status cannot be determined. Corrective measures: • Restart the device. • Contact Service.
  • Page 93 SMA Solar Technology AG 12 Troubleshooting 12.1.30 Event 10005 Event message: • Start-up Explanation: A system start is carried out. 12.1.31 Event 10100 Event message: • Parameter [##] set successfully. [##] to [##] Explanation: The displayed parameter was successfully changed.
  • Page 94 12 Troubleshooting SMA Solar Technology AG 12.1.34 Event 10109 Event message: • Time adjusted / new time 12.1.35 Event 10111 Event message: • Update to version ## successful Explanation: The firmware update was completed successfully. 12.1.36 Event 10114 Event message: •...
  • Page 95 SMA Solar Technology AG 12 Troubleshooting 12.1.39 Event 10270 Event message: • Communication fault with Sunny Home Manager Explanation: No communication connection to the Sunny Home Manager can be established. Corrective measures: • Ensure that the energy meter is correctly integrated into the same network as the product (see energy meter manual).
  • Page 96 12 Troubleshooting SMA Solar Technology AG 12.1.42 Event 10285 Event message: • WiFi connection established Description: Connection to the selected Wi-Fi network has been established. 12.1.43 Event 10286 Event message: • Wi-Fi connection lost Explanation: The product has lost Wi-Fi connection to the selected network.
  • Page 97 SMA Solar Technology AG 12 Troubleshooting 12.1.46 Event 10507 Event message: • New active power limit Explanation: The product has received a new specification for active power limitation. 12.1.47 Event 10603 Event message: • Invalid configuration for the mains consumption counter 12.1.48 Event 10612...
  • Page 98 12 Troubleshooting SMA Solar Technology AG 12.1.52 Event 27206 Event message: • Download of update not completed successfully Explanation: The download of an update has failed. Corrective measures: • Try downloading the update again. • For Wi-Fi connection: Improve the Wi-Fi connection quality (e.g., via Wi-Fi repeater) or establish connection with the product via Ethernet.

  • Page 99: Disposal

    SMA Solar Technology AG 13 Disposal 13 Disposal The product must be disposed of in accordance with the locally applicable disposal regulations for waste electrical and electronic equipment. Operating manual EVC22-3AC-20-BE-en-10...

  • Page 100: Decommissioning The Product

    14 Decommissioning the Product SMA Solar Technology AG 14 Decommissioning the Product To decommission the charging station completely at the end of its service life, proceed as described in this section. CAUTION Risk of injury due to weight of product Injuries may result if the product is lifted incorrectly or dropped while being transported or mounted.

  • Page 101: Technical Data

    SMA Solar Technology AG 15 Technical Data 15 Technical Data 15.1 Inputs and outputs (AC) Charge power (mode 3) 1.38 kW to 22 kW (configurable) Password-protected limit on the maximum charging power is possible, e.g. to 11 kW. Nominal voltage 1N~, AC, 230 V (in preparation) / 3N~, AC,...

  • Page 102: Equipment

    Energy meters of accuracy class C as per DIN EN 50470 Authorization RFID in accordance with standards ISO IEC 14443 Data logs SEMP, SMA Modbus System compatibility (as of November 2023) Webconnect, SMA Sunny Home Manager 2.0 EVC22-3AC-20-BE-en-10 Operating manual...

  • Page 103: Digital Inputs

    SMA Solar Technology AG 15 Technical Data RFID cards (MIFARE DESFIRE EV3) 2x RFID cards included SMA Smart Connected As standard 15.6 Digital inputs Digital inputs Quantity Input voltage 12 V DC Maximum cable length 30 m 15.7 Digital output (multifunction relay) Quantity...

  • Page 104: Torques

    15 Technical Data SMA Solar Technology AG Transport in accordance with IEC 60721-3-4, Class 2K12 Temperature range -25°C to +70°C 15.10 Torques Screws wall mounting Hand-tight Enclosure screws (TX25) 2.2 Nm ± 0.2 Nm Enclosure lid screws (TX25) 2.2 Nm ± 0.2 Nm EVC22-3AC-20-BE-en-10...

  • Page 105: Accessories

    Charging cable for EVC22-3AC-20, length: 10 m EVC-CBL-3-10-20 Three-phase charging cable for EVC 22-3AC-20 with a length of 10 RFID charging cards as accessories, 10 charging cards for SMA EVC-RFID-10-10 eCharger and SMA EV Charger Business, NXP Mifare Desfire EV3 Operating manual EVC22-3AC-20-BE-en-10...

  • Page 106: Contact

    17 Contact SMA Solar Technology AG 17 Contact If you have technical problems with our products, please contact the SMA Service Line. The following data is required in order to provide you with the necessary assistance: • Device type • Serial number •...

  • Page 107: Eu Declaration Of Conformity

    (L 174/88, June 8, 2011) and 2015/863/EU (L 137/10, March 31, 2015) (RoHS) SMA Solar Technology AG confirms herewith that the products described in this document are in compliance with the fundamental requirements and other relevant provisions of the aforementioned directives. More information on the availability of the entire Declaration of Conformity can be found at https://www.sma.de/en/ce-ukca.
  • Page 108 www.SMA-Solar.com...