Lenovo 20MD000NIX User Manual
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Lenovo 20MD000NIX User Manual

Lenovo 20MD000NIX User Manual

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Questo manuale d'istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per
Lenovo ThinkPad P1
(20MD000NIX)
o cerca il tuo prodotto tra le
migliori offerte di Notebook
P1 and X1 Extreme User Guide

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  • Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Lenovo ThinkPad P1 (20MD000NIX) o cerca il tuo prodotto tra le migliori offerte di Notebook P1 and X1 Extreme User Guide...
  • Page 2 • Safety and Warranty Guide • Setup Guide • Appendix B “Important safety information” on page 103 Lenovo makes constant improvement on the documentation of your computer, including this User Guide. To get all the latest documents, go to: https://support.lenovo.com First Edition (August 2018) ©...

  • Page 3: Table Of Contents

    Using firewalls ....Lenovo programs ....Protecting data against viruses ..
  • Page 4 Lenovo Support Web site ..Japan compliance statement for products Calling Lenovo ... . . which connect to the power mains with rated Purchasing additional services .
  • Page 5 Appendix G. Notices..131 Appendix E. Restriction of Appendix H. Trademarks ..133 Hazardous Substances (RoHS) Directive of countries and regions ..125 © Copyright Lenovo 2018...
  • Page 6 P1 and X1 Extreme User Guide...

  • Page 7: Chapter 1. Product Overview

    Computer controls, connectors, and indicators This section introduces hardware features of the computer. Front view ThinkShutter (available on some models) Conventional camera (available on some models) Microphones Infrared camera (available on some models) Power button Fingerprint reader © Copyright Lenovo 2018...
  • Page 8 Trackpad TrackPoint buttons TrackPoint pointing stick Your computer is equipped with the Lenovo-unique ThinkPad pointing device. See “Using the ThinkPad pointing device” on page 17. Multi-touch screen (available on some models) The multi-touch screen enables you to use your computer with simple touch gestures. See “Using the multi- touch screen”...

  • Page 9: Left-Side View

    The USB-C connectors also work as the power connector. Use the shipped USB-C power adapter and power cord to connect the computer to ac power through the USB-C connectors. Lenovo provides various USB-C accessories to help you expand your computer functionality. For more information, go to: https://www.lenovo.com/accessories...

  • Page 10: Right-Side View

    Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. Cable locks for your product are available from Lenovo at https:// www.lenovoquickpick.com/...

  • Page 11: Bottom View

    Bottom view Emergency-reset hole Speakers Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, remove the ac power adapter. Then, insert a straightened paper clip into the emergency-reset hole to reset the computer. Speakers Your computer is equipped with a pair of stereo speakers.
  • Page 12 Note: Depending on the model, your computer might look different from the following illustrations. P1 and X1 Extreme User Guide...

  • Page 13: Important Product Information

    • FCC ID and IC Certification information • Windows operating systems information Machine type and model information When you contact Lenovo for help, the machine type and model information helps the technicians to identify your computer and provide faster service. Chapter 1...

  • Page 14: Fcc Id And Ic Certification Information

    The following illustration shows where to find the machine type and model information of your computer. FCC ID and IC Certification information You can find the FCC and IC Certification information through one of the following methods: • Through an electronic-label screen (E-label screen) preinstalled on your computer. To view the E-label screen, see “Regulatory labels”...

  • Page 15: Computer Features

    There are no external, visual indicators of the Product ID or Windows version for which the computer is licensed. Instead, the Product ID is recorded in the computer firmware. Whenever a Windows 10 product is installed, the installation program checks the computer firmware for a valid, matching Product ID to complete the activation.

  • Page 16: Computer Specifications

    • Fingerprint reader • Password • Security-lock slot • ThinkShutter (available on some models) • Trusted Platform Module (TPM) (available on some models) Wireless features • Wireless LAN and Bluetooth Others • Camera (available on some models) • Microphones Computer specifications Size •...

  • Page 17: Lenovo Programs

    2. If you do not find the program in the program list, search for the program in the search box. An introduction to Lenovo programs This topic provides a brief introduction to Lenovo programs. Depending on your computer model, some of the programs might not be available.
  • Page 18 P1 and X1 Extreme User Guide...

  • Page 19: Chapter 2. Using Your Computer

    • With the Extend desktop function, you can display output on both the computer display and an external display. How do I attach or replace a device? Refer to the appropriate topic in Chapter 9 “Replacing devices” on page 87. © Copyright Lenovo 2018...

  • Page 20: Using The Multi-Touch Screen

    I have been using the computer for some time already, and is getting slower. What should I do? • Follow the “General tips for preventing problems” on page 71. • Diagnose problems yourself by using the preinstalled diagnostic software. See “Diagnosing problems” on page 71.
  • Page 21 Touch gesture (touch models Description only) Touch: Move two fingers closer together. Mouse action: Press the Ctrl key while scrolling the mouse wheel backward. Function: Zoom out. Touch: Move two fingers farther apart. Mouse action: Press the Ctrl key while scrolling the mouse wheel forward. Function: Zoom in.

  • Page 22: Using The Special Keys

    1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons. 2. Click Lenovo - Keyboard Manager and the Keyboard Manager window is displayed. 3. Select the options of your preference.

  • Page 23: Using The Thinkpad Pointing Device

    • Invoke the function defined by yourself. To define or change the action for the F12 key: 1. Open Lenovo Vantage. See “Accessing Lenovo programs” on page 11. 2. Click Hardware Settings and then click Input. 3. Locate the Keyboard: User-defined Key section and follow the instructions on the screen to complete the setting.

  • Page 24: Using The Trackpoint Pointing Device

    Note: Depending on the model, your TrackPoint pointing device and the trackpad might look different from the illustration in this topic. By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 21. Using the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

  • Page 25: Using The Trackpad

    To use the TrackPoint pointing device, see the following instructions: Note: Place your hands in the typing position and use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap. Use either thumb to press the left-click button or right-click button. •...

  • Page 26: Using The Trackpad Touch Gestures

    To use the trackpad, see the following instructions: • Point Slide one finger across the surface of the trackpad to move the pointer accordingly. • Left-click Press the left-click zone to select or open an item. You also can tap anywhere on the surface of the trackpad with one finger to perform the left-click action. •...

  • Page 27: Customizing The Thinkpad Pointing Device

    • Some gestures are only available when you are using certain apps. • Depending on the model, the trackpad on your computer might look different from the illustrations in this topic. Two-finger tap Tap anywhere on the trackpad Tap anywhere on the trackpad with with one finger to select or open two fingers to display a shortcut an item.

  • Page 28: Power Management

    Power management This section provides information about how to use ac power and battery power to achieve the best balance between performance and power management. Using the ac power adapter The power to run your computer can come either from the battery or from ac power. While you use ac power, the battery charges automatically.

  • Page 29: Managing The Battery Power

    10°C (50°F) and 35°C (95°F). To check the battery temperature: 1. Open Lenovo Vantage. See “Accessing Lenovo programs” on page 11. 2. Click Hardware Settings ➙ Power. 3. Locate the Power Status section and then click Show Details to view the battery temperature.

  • Page 30: Power-Saving Modes

    To attach an Ethernet cable to your computer, you need an Ethernet extension adapter. The Ethernet extension adapter is available as an option. You can purchase an Ethernet extension adapter from Lenovo at https://www.lenovo.com/accessories The Ethernet connector on the Ethernet extension adapter has two network status indicators. When the green indicator is on, the computer is connected to a LAN.

  • Page 31: Wireless Connections

    Wireless connections Wireless connection is the transfer of data without the use of cables but by means of radio waves only. Using the wireless-LAN connection A wireless local area network (LAN) covers a relatively small geographic area, such as an office building or a house.

  • Page 32: Using The Airplane Mode

    1. Do one of the following: • Press the Bluetooth-control key and turn on the Bluetooth feature. • Open the Start menu, and then click Settings ➙ Devices ➙ Bluetooth & other devices. Turn on the Bluetooth switch to enable the Bluetooth feature. 2.

  • Page 33: Using The Cameras

    When the camera starts, the camera indicator nearby turns on, indicating that the camera is in use. If you want to configure the camera settings, open the Start menu and then click Lenovo Vantage ➙ Hardware Settings ➙ Audio/Visual. Locate the Camera section and then follow the instructions on the screen to configure the camera settings.
  • Page 34 • Secure Digital eXtended-Capacity (SDXC) card • Secure Digital High-Capacity (SDHC) card Supported smart card type You can use smart cards for authentication, data storage, and application processing. Within large organizations, you might also use smart cards for strong security authentication of single sign-on (SSO). The smart-card reader on your computer only supports the smart card of the following specifications: •...

  • Page 35: Using An External Display

    1. Click the triangular icon in the Windows notification area to show hidden icons. Then, right-click the Safely Remove Hardware and Eject Media icon. 2. Select the corresponding item to eject the card from the Windows operating system. 3. Press the card to eject it from your computer. 4.

  • Page 36: Using Lenovo Pen Pro

    Using Lenovo Pen Pro Depending on the model, your computer might come with a Lenovo Pen Pro (referred to as the pen in this section). The pen enables you to write and draw in a natural manner. This section introduces the basic use of the pen.
  • Page 37 2. Enable Bluetooth pairing on your computer to discover and pair the pen. See “Using the Bluetooth connection” on page 25. The pen is discoverable as Lenovo Pen Pro. After pairing, press or double-press the top pen button to access more functions. To customize the top pen button functions, use the Wacom Pen application or open the Start menu and tap Settings ➙...

  • Page 38: Finding Thinkpad Options

    2. Insert the ThinkPad Pen Pro into the pen holder in any ways as shown. Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.
  • Page 39 If you are traveling to another country or region, you might want to consider an appropriate ac power adapter for the country or region to which you are traveling. To purchase travel accessories, go to: https://www.lenovo.com/accessories Chapter 2 Using your computer...
  • Page 40 P1 and X1 Extreme User Guide...

  • Page 41: Chapter 3. Accessibility, Ergonomic, And Maintenance Information

    This chapter provides information about accessibility, ergonomic, and cleaning and maintenance. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
  • Page 42 If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen.

  • Page 43: Ergonomic Information

    Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 44: Cleaning And Maintenance

    You can find some of these options at https:// . Explore your options for docking solutions and external products that provide www.lenovo.com/accessories the adjustability and features that you want. Questions about vision? The visual display screens of ThinkPad notebook computers are designed to meet the highest standards.
  • Page 45 • Do not turn your computer over when the ac power adapter is plugged in, otherwise, it could break the adapter plug. • Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables. •...
  • Page 46 P1 and X1 Extreme User Guide...

  • Page 47: Chapter 4. Security

    The following two types of hard disk passwords can help protect the information stored on the storage drive: • User hard disk password © Copyright Lenovo 2018...

  • Page 48: Setting, Changing, Or Removing A Password

    Lenovo cannot reset your passwords or recover data from the storage drive. You must take your computer to a Lenovo reseller or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 49: Hard Disk Security

    Hard disk security To protect the computer from unauthorized security attacks, refer to the following tips to enhance security: • Set a power-on password as well as a hard disk password. For security, a longer password is recommended. • The storage drive built into your computer can be protected by UEFI BIOS. To provide reliable security, use the security chip and a security program with the Trusted Platform Module (TPM) management feature.

  • Page 50: Using The Fingerprint Reader

    1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Security Chip by using the directional keys. 3. Press Enter. The Security Chip submenu opens. 4. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter. 5.
  • Page 51 Lenovo-authorized servicer or a marketing representative to have the password canceled. If you forget your hard disk password, Lenovo cannot reset your password or recover data from the storage drive. You must take your computer to a Lenovo-authorized servicer or a marketing representative to have the storage drive replaced.

  • Page 52: Deleting Data From Your Storage Drive

    • Move the data to the Recycle Bin, and then empty the Recycle Bin. • Format your storage drive, using the software to initialize it. • Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings.

  • Page 53: Using Firewalls

    Protecting data against viruses Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information about your antivirus software, see the help system of your antivirus software.
  • Page 54 P1 and X1 Extreme User Guide...

  • Page 55: Chapter 5. Advanced Configuration

    8. After installing the device drivers, apply Windows Update to get the latest modules, for example the security patches. 9. Depending on your preference, install Lenovo programs. For information about Lenovo programs, see “Lenovo programs” on page 11. Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.

  • Page 56: Installing Device Drivers

    Lenovo Vantage is preinstalled on your computer and is ready to run. The only prerequisite is an active Internet connection. You can start the program manually, or you can use the schedule feature to enable the program to search for updates automatically at specified intervals.

  • Page 57: Using The Thinkpad Setup Program

    Using the ThinkPad Setup program The ThinkPad Setup program enables you to select the preferred settings for your computer through configuring the BIOS. Configuring ThinkPad Setup The ThinkPad Setup program menu lists various items about system configuration. Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results.

  • Page 58: Updating The Uefi Bios

    • The computer must be engaged in the Preboot eXecution Environment (PXE). • A network-management program must be installed on the computer of the network administrator. For instructions on how to update the UEFI BIOS, go to https://support.lenovo.com BIOS menu This topic introduces the following BIOS menus of your computer: •...

  • Page 59: Config Menu

    • CPU Type • CPU Speed • Installed Memory • UUID • MAC Address (Internal LAN) • Preinstalled operating system license • UEFI Secure Boot • OA3 ID • OA2 Config menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary.
  • Page 60 Description: Select network stack priority for UEFI PXE boot. This menu is displayed only in UEFI Only boot mode or Both boot mode with UEFI first, when IPv6 and IPv4 stacks are both enabled. • Wireless Auto Disconnection Values: Disabled, Enabled Description: Enable or disable the wireless automatic disconnection function when the Ethernet cable is attached.
  • Page 61 Description: If you select Enabled, you can press (instead of press and hold) the Fn key to keep it in a pressed condition. Then press the desired function key. The action is equivalent to pressing the function key simultaneously with the Fn key. When you press the Fn key twice, the Fn key is locked in the pressed condition until you press the Fn key again.
  • Page 62 – Scheme for AC Values: Maximize Performance, Balanced Description: – Maximize Performance: Reduce CPU throttling. – Balanced: Balance sound, temperature, and performance. – Scheme for Battery Values: Maximize Performance, Balanced Description: – Balanced: Balance sound, temperature, and performance. – Maximize Performance: Reduce CPU throttling. •...
  • Page 63 Note: If a hard disk password has been set, you cannot change this setting until you delete the hard disk password. • Intel (R) Rapid Storage Technology Description: Enter Intel (R) Rapid Storage Technology Configuration Utility to manage volumes on Intel (R) RAID Controller.

  • Page 64: Date/Time Menu

    Intel AMT • Intel (R) AMT Control Values: Disabled, Enabled, Permanently Disabled Description: If you select Enabled, Intel AMT (Active Management Technology) is configured and additional setup items are provided in MEBx (Management Engine BIOS Extension) Setup. If you select Permanently Disabled, you can never enable it again.
  • Page 65 Values: Disabled, Enabled Description: When this option is enabled, a password prompt is displayed when the computer is turned on or resumed from hibernation mode by an unattended event such as a Wake on LAN attempt. To prevent unauthorized access, set the user authentication on the operating system. •...
  • Page 66 Description: Enable this option to use password authentication when fingerprints are not available. This item is displayed if Security Mode is set to High. • Reset Fingerprint Data Value: Enter Description: Use this option to erase all fingerprint data stored in the fingerprint reader and reset the settings to the factory default state.
  • Page 67 • Windows UEFI Firmware Update Values: Enabled, Disabled Description: Enable or disable the Windows UEFI Firmware Update feature. Select Enabled to allow Windows UEFI Firmware Update. If you select Disabled, BIOS will skip Windows UEFI Firmware Update. Memory Protection • Execution Prevention Values: Disabled, Enabled Description: Some computer viruses and worms cause memory buffers to overflow.
  • Page 68 • Fingerprint Reader • Thunderbolt(TM) 3 • Touch Panel Internal Device Access • Bottom Cover Tamper Detection Values: Disabled, Enabled Description: When this option is enabled, supervisor password is required when a bottom cover tamper is detected. This option is not functional until a supervisor password is set. •...

  • Page 69: Startup Menu

    Description: Use this option to clear all keys and certificates in Secure Boot databases and install your own keys and certificates. Intel (R) SGX • Intel (R) SGX Control Values: Disabled, Enabled, Software Controlled Description: Enable or disable the Intel Software Guard Extensions (SGX) function. If you select Software Controlled, SGX will be controlled by SGX application for UEFI boot operating system.

  • Page 70: Restart Menu

    • Option Key Display Values: Disabled, Enabled Description: If you disable this option, the “To interrupt normal startup, press Enter.” message will not be displayed during the POST. • Boot Device List F12 Option Values: Disabled, Enabled Description: If you enable this option, you can open the Boot Menu window by continuously pressing F12 when the computer is powered on.
  • Page 71 of your computer. It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board. This specification documents the standards for getting access to this BIOS information. Preboot eXecution Environment The Preboot eXecution Environment (PXE) technology makes the computer more manageable by enabling the computer to start from a server.
  • Page 72 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Startup ➙ Network Boot. The boot device list is displayed. 3. Select a boot device to make it as the top boot priority. 4.

  • Page 73: Chapter 6. Configuring Raid

    1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Config ➙ Storage ➙ Controller Mode ➙ RST mode and then press Enter. 3. Press F10 to save changes and exit. © Copyright Lenovo 2018...

  • Page 74: Creating Raid Volumes

    Entering the Intel RST configuration utility To enter the Intel RST configuration utility, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Config ➙ Storage ➙ Intel (R) Rapid Storage Technology and then press Enter to open the Intel (R) Rapid Storage Technology window.

  • Page 75: Deleting Raid Volumes

    4. Press F10 to save changes and exit. Deleting RAID volumes This topic provides instructions on how to use the Intel RST configuration utility to delete RAID volumes. Attention: All the existing data stored on the selected drives will be erased after you delete RAID volumes. To delete a RAID volume, do the following: 1.
  • Page 76 3. Select Rebuild and press Enter to open the Rebuild Volume window. 4. Select the drive that you want to rebuild and press Enter to initiate the rebuild process. After you initiate the rebuild process, the Intel (R) Rapid Storage Technology window is displayed. The RAID 1 volume under rebuilding is displayed under RAID Volumes with a Rebuilding mark.

  • Page 77: Chapter 7. Troubleshooting Computer Problems

    Note: If you are unable to isolate and repair the problem yourself after running Lenovo Vantage, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.

  • Page 78: Troubleshooting

    The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. You can get the latest technical information and download device drivers and updates from the Lenovo Support Web site at: https://support.lenovo.com For additional information, see the help system of the program.
  • Page 79 Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board should be replaced. Have the computer serviced. • Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup. Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check security settings, press F10, and then press Enter to restart the system.

  • Page 80: Beep Errors

    Firmware Interface Specification. If the user selects “No”, all data will be kept, but the operating system or programs will not be able to create, modify, or delete data in the storage. If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile system UEFI variable storage using the preceding solution.

  • Page 81: Memory Module Problems

    Error codes Solutions 0001: Reset error (platform reset not de-asserted) 1. Remove all power resources (the ac power adapter, removable battery, and coin-cell battery). If your computer has a built-in battery, reset the computer by inserting a straightened paper clip into the emergency-reset hole.

  • Page 82: Ethernet Problems

    5. Run diagnostic programs. See “Diagnosing problems” on page 71. Ethernet problems • Problem: My computer cannot connect to the network. Solution: Ensure that: – The cable is installed correctly. The network cable must be securely connected both to the mini Ethernet connector of your computer and to the RJ45 connector of the hub.

  • Page 83: Wireless-Lan Problem

    Wireless-LAN problem Problem: I cannot connect to the network using the built-in wireless network card. Solution: Ensure that: • The Airplane mode is off. • Your wireless-LAN driver is the latest version. • Your computer is within the range of a wireless access point. •...

  • Page 84: Computer Screen Problems

    Note: If the Fn and function keys tab is not displayed, connect your computer to the Internet. Then download and install the ThinkPad Hotkey Features program from the Lenovo Support Web site. For more information, see “Installing device drivers” on page 50.
  • Page 85 Solution: If you have modified a partition on your storage drive by using partition software, information about that partition, or the master boot record might have been destroyed. Do the following to try to solve the problem: 1. Turn off the computer, and then turn it on again. 2.

  • Page 86: External Monitor Problems

    10. Clear the Show compatible hardware check box. 11. Select the correct manufacturer and model for the external monitor. If you cannot find your monitor on the list, stop the installation of this driver and use the driver shipped with your monitor. 12.

  • Page 87: Audio Problems

    7. Select the correct screen refresh rate. • Problem: Wrong characters are displayed on the screen. Solution: Ensure that you follow the correct procedure when installing the operating system and program. If they are installed and configured correctly, but the problem still persists, have the external monitor serviced.

  • Page 88: Battery Problems

    • Problem: I cannot move the volume slider or balance slider. Solution: The slider might be grayed out. This means that its position is fixed by the hardware and cannot be changed. • Problem: The volume sliders do not stay in place when some audio programs are used. Solution: It is normal for the sliders to change position when certain sound programs are used.

  • Page 89: Power Button Problem

    • Problem: I receive an error message while the operating system is loading the desktop configuration after the POST is completed. Solution: Find solutions by searching for the error message at the following Web sites: – https://support.lenovo.com – https://support.microsoft.com/ Software problem Problem: A program does not run properly.
  • Page 90 • Other programs run properly on your computer. • The necessary device drivers are installed. • The program works when it is run on some other computer. If an error message is displayed while you are using the program, see the manuals or help system supplied with the program.

  • Page 91: Chapter 8. Recovery Information

    After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then you can choose repair and recovery options by following the on-screen instructions. Note: Ensure that your computer is connected to ac power during the recovery process. © Copyright Lenovo 2018...

  • Page 92: Creating And Using A Recovery Usb Drive

    It is recommended that you create a recovery USB drive as early as possible. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist Creating a recovery USB drive To create a recovery USB drive, you need a USB drive with at least 16 GB of storage capacity.

  • Page 93: Chapter 9. Replacing Devices

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 94: Disabling The Built-In Battery

    • Before you install a static-sensitive option or CRU, do either of the following to reduce static electricity in the package and your body: – Touch the static-protective package that contains the part to a metal expansion-slot cover for at least two seconds.

  • Page 95: Replacing A Memory Module

    4. Loosen the screws that secure the bottom cover. Slightly lift the the bottom cover with your finger as shown and remove the bottom cover. 5. Install the new bottom cover as shown and tighten the screws. 6. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing a memory module Before you start, read Appendix B “Important safety information”...
  • Page 96 Attention: Do not touch the contact edge of the memory module. Otherwise the memory module might get damaged. To replace a memory module: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 88. 2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3.

  • Page 97: Replacing The M.2 Solid-State Drive

    8. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the M.2 solid-state drive Before you start, read Appendix B “Important safety information” on page 103 and print the following instructions. Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data.
  • Page 98 5. Remove the screw that secures the M.2 solid-state drive and remove the M.2 solid-state drive out of the slot. 6. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then carefully insert the new M.2 solid-state drive into the slot at an angle of about 20 degrees.

  • Page 99: Replacing The Speaker Assembly

    Replacing the speaker assembly Before you start, read Appendix B “Important safety information” on page 103 and print the following instructions. To replace the speaker assembly: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 88. 2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3.
  • Page 100 6. Remove the speaker assembly. 7. Install the new speaker assembly in place. P1 and X1 Extreme User Guide...

  • Page 101: Replacing The Coin-Cell Battery

    If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substance. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire.
  • Page 102 4. Remove the bottom cover. See “Replacing the bottom cover” on page 88. 5. Detach the connector and remove the coin-cell battery. 6. Install the new coin-cell battery and attach the connector. 7. Reinstall the bottom cover. 8. Turn the computer over. Connect the ac power adapter and all cables to the computer. Note: After you replace the coin-cell battery, reset the system date and time in the ThinkPad Setup program.

  • Page 103: Chapter 10. Getting Support

    • What is the serial number? Getting help and service If you need help, service, technical assistance, or more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer or on the Lenovo Support Web site at .

  • Page 104: Lenovo Support Web Site

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 105: Purchasing Additional Services

    Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to https:// pcsupport.lenovo.com/supportphonelist or refer to the Safety and Warranty Guide that comes with your computer. Note: Phone numbers are subject to change without notice. The latest phone numbers are available at https://pcsupport.lenovo.com/supportphonelist...
  • Page 106 P1 and X1 Extreme User Guide...

  • Page 107: Appendix A. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 108 P1 and X1 Extreme User Guide...

  • Page 109: Appendix B. Important Safety Information

    • Avoid keeping your hands, your lap, or any other part of your body in contact with a hot section of the computer for any extended time. • Periodically take hands from using the keyboard by lifting your hands from the palm rest. © Copyright Lenovo 2018...
  • Page 110 Protect yourself from the heat generated by the ac power adapter. When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Extended contact with your body, even through clothing, may cause a skin burn.

  • Page 111: Conditions That Require Immediate Action

    Contact the Customer Support Center for further guidance. For a list of Service and Support phone numbers, see the following Web site: https://pcsupport.lenovo.com/supportphonelist Frequently inspect your computer and its components for damage or wear or signs of danger. If you have any question about the condition of a component, do not use the product.

  • Page 112: Service And Upgrades

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 113: Power Cords And Power Adapters

    Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm , or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object.

  • Page 114: Plugs And Outlets

    Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.

  • Page 115: External Devices

    Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

  • Page 116: Notice For Non-Rechargeable Coin-Cell Battery

    Notice for non-rechargeable coin-cell battery DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substance. Do not heat to more than 100°C (212°F). The following statement applies to users in the state of California, U.S.A. California Perchlorate Information: Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate.

  • Page 117: Heat And Product Ventilation

    Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: •...

  • Page 118: Electrical Current Safety Information

    Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

  • Page 119: Liquid Crystal Display (Lcd) Notice

    2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...

  • Page 120: Glass Parts Notice

    Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.

  • Page 121: Appendix C. Regulatory Information

    Appendix C. Regulatory information This chapter provides regulatory and compliance information about Lenovo products. Certification-related information Product name: ThinkPad P1 and X1 Extreme Compliance ID: TP00099A Machine types: 20MD, 20ME, 20MF, and 20MG The latest compliance information is available at: https://www.lenovo.com/compliance...

  • Page 122: Usage Environment And Your Health

    This computer contains integrated wireless cards that operate within the guidelines identified by radio frequency (RF) safety standards and recommendations; therefore, Lenovo believes that this product is safe for use by consumers. These standards and recommendations reflect the consensus of the worldwide scientific community, and result from deliberations of panels and committees of scientists, who continually review and interpret the extensive research literature.

  • Page 123: Locating Wireless Regulatory Notices

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 124: Industry Canada Class B Emission Compliance Statement

    • For tablets: https://www.lenovo.com/eu-doc-tablets Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance.

  • Page 125: Japan Vcci Class B Compliance Statement

    Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Japan VCCI Class B compliance statement...
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  • Page 127: Appendix D. Weee And Recycling Statements Of Countries And Regions

    Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: https://www.lenovo.com/recycling...

  • Page 128: Japan Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 129: Recycling Information For Brazil

    Disposing of lithium batteries and battery packs from Lenovo products A coin-cell type lithium battery might be installed inside your Lenovo product. You can find details about the battery in the product documentation. If the battery needs to be replaced, contact your place of purchase or...

  • Page 130: Battery Recycling Information For Taiwan

    Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions. Disposing of battery packs from Lenovo products Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can find details on the battery pack in the product documentation.

  • Page 131: Appendix E. Restriction Of Hazardous Substances (Rohs) Directive Of Countries And Regions

    For more information about Lenovo worldwide compliance on RoHS, go to: https://www.lenovo.com/rohs-communication Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules.
  • Page 132 P1 and X1 Extreme User Guide...
  • Page 133 Taiwan RoHS Appendix E. Restriction of Hazardous Substances (RoHS) Directive of countries and regions...
  • Page 134 P1 and X1 Extreme User Guide...

  • Page 135: Appendix F. Energy Star Model Information

    Windows help information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 136 3. Right-click your network adapter device, and click Properties. 4. Click the Power Management tab. 5. Clear the Allow this device to wake the computer check box. 6. Click OK. P1 and X1 Extreme User Guide...

  • Page 137: Appendix G. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 138 This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: https://support.lenovo.com...

  • Page 139: Appendix H. Trademarks

    LENOVO, LENOVO logo, THINKPAD, THINKPAD logo, TRACKPOINT, and ULTRACONNECT are trademarks of Lenovo. Thunderbolt is a trademark of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft, Windows, and Cortana are trademarks of the Microsoft group of companies. The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
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