Canon imageFORMULA DR-M260 Service Manual

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imageFORMULA

DR-M260

SERVICE

MANUAL

June 1, 2017

Rev. 0

CANON imageFORMULA DR-M260 Rev. 0 PRINTED IN U.S.A.

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Page 3 This is one way of fostering response for ensuring prolonged quality and function, and for investigating the cause of trouble during troubleshooting. Quality Assurance Center Canon Electronics Inc. COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 4: Table Of Contents
Lower Reading Unit ......3-23 COMPONENTS ........ 2-19 Lower Reading Guide ......3-24 Layout of Electrical Components ..2-19 VII. PARTS LAYOUT ON EACH PCB .... 2-21 Control PCB ........2-21 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 5 5. Sleep Mode .........5-14 All Black/All White/All Streaked ..5-49 6. Auto Power OFF ........5-15 Too Dark/Too Light ......5-49 7. Number of Separation Retry ....5-15 Streaks in Image ......... 5-50 8. Counter..........5-16 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 6 Wrong Image Size ......5-51 Text Cannot be Seen ......5-51 Moire in Image ........5-52 AFTER REPLACING PARTS ....5-53 APPENDIX GENERAL DIAGRAM ......A-1 LIST OF SPECIAL EQUIPMENT ..... A-2 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 7: General Description
CHAPTER 1 GENERAL DESCRIPTION PRODUCT OUTLINE ....... 1-1 III. USER OPERATION ......... 1-7 NAME OF PARTS ........1-6 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 9: Product Outline
“Windows” is a trademark of Microsoft Corporation in the U.S. and other countries. Other company names and product names mentioned in this document are registered trademarks or trade- marks of the respective companies. COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 10: Main Specifications
600dpi or 300dpi Effective reading width 219mm (5184 pixels) Light source 3-color (RGB) LED, Single-side illumination Background color White Image data memory DDR3-SDRAM 1GB *Used for the working memory together. Table 1-101a COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 11 2) Double feed detection by ultrasonic sensor 1) Button: Power, Start, Stop, Menu, ▲, ▼, OK Operation/Indication 2) LCD: Monochrome LCD (132x65dot), no back light 2) LED: Power 3) Others: OPEN lever Table 1-101b COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 13: Precautions
This machine complies with some stand- ards regarding electromagnetic wave in- terference, such as VCCI and FCC. How- ever, the user may have to take counter- measures if the machine causes electro- magnetic wave interference. COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 14: Name Of Parts
Figure 1-204  Display panel  Figure 1-203  button   USB connector Menu button   Power connector OK button   Security slot Start button  Stop button COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 15: User Operation
Figure 1-303 2) Place the document, and adjust the docu- ment guides to fit the document width. Figure 1-301 Figure 1-304 Figure 1-302 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 16: Scanning
2) Select the scanning mode from [1 Select 4) Click the [SCAN] button to start the scan. document] according to the document type. In the figure below, [Full auto] is selected. Figure 1-308 Figure 1-306 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 17: Clearing Paper Jams
1) Remove any remaining documents from the document feed tray. Figure 1-309 Figure 1-310 2) Pull the OPEN lever and open the front unit out towards you. Remove any jammed documents. Figure 1-311 Figure 1-312 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 19: Functions And Operation
OUTLINE ..........2-1 POWER SUPPLY ........2-18 READING SYSTEM ......... 2-6 ELECTRICAL PARTS LAYOUT .....2-19 III. FEED SYSTEM ........2-8 VII. PARTS LAYOUT ON EACH PCB ...2-20 CONTROL SYSTEM ......2-14 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 21: Outline
This section supplies DC power, converted This system is comprised of an image pro- from AC power with the AC adapter, to the cessing section and a feed control section. control PCB of this machine. COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 22: Feed Path
Retard roller Document stopper   Registration roller (drive) Upper reading unit   Registration roller (Follower) Lower reading unit   Eject roller (drive)  Eject roller (Follower)  COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 23: Motor Drive
The stopper and pressure roller of the pickup area are also moved up and down by the main motor. Figure 2-103 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 24: Electrical Circuits
CHAPTER 2 FUNCTIONS & OPERATION 4. Electrical Circuits An overview of the electrical circuits block diagram of this machine is shown below. Figure 2-104 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 25: Timing Chart
Once the machine starts scanning, it ac- tivates the feed motor and the main motor and feeds the document after the initial operation. Figure 2-105 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 27: Shading
When this machine is turned on or starts scanning, it reads the white reference data to determine the shading correction value. However, the slightly different optical paths to the light receiving element are used COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 28: Feed System
Registration roller (follower) Post-registration sensor detection point   Eject roller (drive) Upper reading unit   Eject roller (follower) Lower reading unit   Pressure roller Eject sensor detection point COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 29 When a scan is started, the pressure roller moves down and then the document stopper moves up and the doc- ument begins to feed. Documents feed COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 30 3 each on left and right sides of misfeed or double feed (faulty separation) the retard roller from front to back, the pre- occurs, scanning is able to continue if the registration sensors are mounted before 2-10 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 31 If skewed documents are fed, post-regis- tration sensor detects the leading/trailing edge which are not detected by the regis- tration sensor in the center to prevent the lack of image. 2-11 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 34: Control System
1. Control Circuits The overall system of this machine is controlled by the control PCB. The block diagram and the function list of major ICs are shown below. Figure 2-401 2-14 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 35 Saves the various setting data IC 123 Flash memory (32 Mbit) Stores firmware IC 110 Motor driver For driving the main motor IC 111 Motor driver For driving the feed motor Table 2-401 2-15 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 36: Image Processing
CHAPTER 2 FUNCTIONS & OPERATION 2. Image Processing The block diagram of the image pro- cessing in the main body is shown below. Figure 2-402 2-16 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 37 In image processing done by scanner controller, depending on the reading setting, some of them are processed by driver. 2-17 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 38: Power Supply
DC/DC converter acti- vates to generate each of the DC voltages and supply power to each of the components. When no documents have been fed or Figure 2-501 2-18 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 39: Layout Of Electrical
Right feed error sensor (receiver) Front unit PCB6 Light feed error sensor (receiver) Front unit PCB7 Ultrasonic drive PCB Front unit PCB8 Unit LCD unit Front unit UNT1 Table 2-601 2-19 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 40: Parts Layout On Each Pcb
CIS PCB (back) J107 Main motor J108 Feed motor J111 Separation clutch J112 AC adapter J113 Ultrasonic driver PCB Right feed error sensor (transmitter) Left feed error sensor (transmitter) Table 2-701 2-20 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 41: Sub Pcb
Left feed error sensor (receiver) LED11/Q32 Pre-registration sensor Table 2-703 LED12/Q34 Eject sensor LED19/Q43 Document sensor LED20 Boot complete LED (Blink- ing: Normal boot complete) Door sensor Ultrasonic sensor (receiver) Table 2-704 2-21 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 42: Operation Pcb
Sub PCB LED4 Power supply LED Lighting: Power on J302 LCD unit Blinking (slowly): Sleep mode Blinking (quickly): Error Table 2-705 [Power] [Start] [Stop] [up] [down] [Menu] [OK] Table 2-706 2-22 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 43: Disassembly And Reassembly
Note: The machine shown in the photographs of the figures in this chapter may have any difference from mass- produced machines. EXTERNAL PARTS ........3-1 READING UNIT ........3-21 FRONT UNIT ..........3-3 III. BASE UNIT ..........3-13 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 45: External Parts
Note: Remove lower cover while eject tray is detached may cause the front unit re- moved. Figure 3-101 Note: When you disassemble this machine, it is better to remove this pickup tray at first. Figure 3-102 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 46: Upper Cover
Figure 3-103 Note: Remove the upper cover may cause the  lock lever shaft and the coil spring  removed easily. (Page 3-3) Figure 3-105 Figure 3-104 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 47: Front Unit
Figure 3-201 Figure 3-203 3) Hold the LCD unit and unlock the connector   then remove the cable (FFC) and LCD unit. Figure 3-202 Figure 3-204 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 48: Sub Pcb
 base, and assemble the coil spring  , and then all of the the mounting plate fitting parts should be fully seated. There should not be any raised parts. COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 49: Operation Pcb
45 degrees angle the mounting plate. down. Next, tighten the screws carefully that op- eration PCB not to be on the extrusion parts. Figure 3-211 Figure 3-213 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 50: Stop Cam Drive Unit
3) Open the front unit, down the roller cover  and move the pickup arm unit back- ward.  Next, push the document stopper  remove the stop cam drive unit Figure 3-217 Figure 3-215 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 51: Upper Drive Unit
Figure 3-218  3) Pull the separation float unit toward you and slide in the direction of arrow to remove it. Figure 3-221 Figure 3-219 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 52: Front Unit
4) Hook the folding part of the coil spring  to the separation float unit to assemble. Figure 3-224  5) Remove the cable holder and the 2 ca-  ble holder (reusable type). Figure 3-223 Figure 3-225 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 53: Upper Feed Guide Plate
2 posi-  tioned to the left of the right side screw Figure 3-227 into the hole for setting the position on the upper feed guide plate. COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 55: Follower Roller (Regist Side)
, and the coil spring Note: Unhook the fitting parts of shaft while holding the shaft holder since the roller shaft is applied load by coil spring. Figure 3-234 Figure 3-232 Figure 3-233 3-11 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 56: Follower Roller (Eject Side)
, and the coil spring Note: Unhook the fitting parts of shaft while holding the shaft holder since the roller shaft is applied load by coil spring. Figure 3-237 Figure 3-235 Figure 3-236 3-12 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 57: Base Unit
 nect the 2 connectors for the reading 2) The cable connector of the reading units unit. very thin, handle it carefully. 3-13 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 58: Feed Motor
1) Stand up the machine and open the front unit.   2) Make a mark on the motor pulley be able to check the rotation of the motor pulley. Figure 3-305  Figure 3-307 3-14 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 59: Main Motor
1) To adjust the belt tension correctly, follow the instruction below after mounting the main motor. 2) Connect the cable of the main motor after the belt tension adjustment. 3-15 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 60  form the extrusion Remove the motor cable when rotate the drive roller. Do not stick oil to the roller. Figure 3-311 3-16 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 61: Dust Cover
 then remove the cable of the lower reading unit Note: Once you remove the dust cover, the ul- trasonic drive PCB can be removed. Figure 3-314 3-17 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 62: Feed Error Sensor (Transmitter)
3) Remove a stopper ring and slide the Figure 3-315  bearing in the direction of the arrow to  remove the clutch unit  Next, remove the spring Figure 3-317 3-18 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 63: Drive Roller
5) Remove the 2 screw (M3x8, TP, self- tapping) and the main motor mounting  plate (with main motor).  Next, remove the 2 coil spring under the mounting plate. Figure 3-320 3-19 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 65: Reading Unit
2) Check if the upper reading unit move smoothly when the unit is attached. If it does not move smoothly, attach it again. Figure 3-401 3-21 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 66: Upper Reading Guide
(8 places) raised or have gaps.  and remove the lid  Next, remove the CIS unit Note: Unhook the fitting parts without damag- ing the hooks. Figure 3-403 3-22 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 67: Lower Reading Unit
Figure 3-405  2) Remove the cable from the cable  holder , and disconnect the connector   from the lower reading unit Figure 3-406 3-23 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 68: Lower Reading Guide
 the lid (with shield plate) . Next, remove  the CIS unit Note: Unhook the fitting parts without damag- ing the hooks. Figure 3-407 3-24 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 69: Installation And Maintenance
CHAPTER 4 INSTALLATION & MAINTENANCE INSTALLATION ........4-1 III. MAINTENANCE ........4-6 PARTS REPLACEMENT ......4-4 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 71: Installation
Microsoft Windows 10 (32/64 bit edition) Microsoft Windows Server 2008 R2 SP1 Microsoft Windows Server 2012 R2 Microsoft Windows Server 2016 Note: For details on each version, refer to the “User Manual”. COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 72: Document Feed Tray And Packing Material
3) Load the setup disk into the DVD drive of the computer. 4) The setup menu starts automatically. 5) Click [Typical Installation]. Figure 4-101 Figure 4-104 Figure 4-102 Finish the installation by following the on- screen messages. Figure 4-103 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 73: Connecting To A Computer
Refer to the “User Manual” for the details. Note: To turn the power OFF, hold down the Figure 4-105 power button until the light goes off. COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 74: Parts To Be Replaced
Note: The items above are assigned as service parts, and an exchange roller kit also for sales goods for a set. Table 4-201 2) Replaced by service technicians None COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 75: Major Parts List
MG1-5080-000 Registration Roller MA3-0670-000 Eject Roller MA3-0671-000 Follower Roller MA2-9469-000 Feed Motor MH7-1174-000 Main Motor MH7-1199-000 Outside of Chine AC Adapter MG1-5039-000 China only AC Adapter (China) MG1-5041-000 Table 4-202 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 76: Maintenance
Use such as air blowers to remove any △ dust and paper particles that have accumu- lated on the feed path. Table 4-301 2) Locations to be cleaned  Reading glass  Roller Figure 4-301 Figure 4-302 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 77 Open the roller cover and remove the roller. Then assemble the new roller with the Figure 4-309 stopper on the left side facing the correct way. Figure 4-310 Figure 4-305 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 78 [Canon imageFORMULA driver setting tool]. Refer to the “User Manual” for the details.  Operation of operation panel Reset the counters by following operation. Figure 4-312 Figure 4-311 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 79: Service Maintenance
Recommend the user to replace consumable parts if necessary. Furthermore, remove the cover, check that there is no paper dust or other foreign matter inside the main body, and then perform cleaning. COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 81: Troubleshooting
CHAPTER 5 TROUBLESHOOTING ERROR DISPLAY ........5-1 OPERATION TROUBLESHOOTING ..5-44 SERVICE MODE ........5-3 IMAGE TROUBLESHOOTING ....5-48 III. TROUBLESHOOTING LIST ....5-43 AFTER REPLACING PARTS ....5-53 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 83: Error Display
The details of this display are as follows. Figure 5-101  Power switch Details Display Power On Error [J080] Blinking Sleep mode Paper feed error (0.5 times/sec.) detected. Blinking Error (2 times/sec.) Table 5-101 Figure 5-102 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 84: Computer
Users should resolve problems accord- ing to the error messages. The following shows an example of an er- ror message when using CaptureOnTouch. Figure 5-103 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 85: Service Mode
When you select an operation button on ● Information the initial screen, the corresponding screen is displayed allowing you to execute each of the service modes. ● Adjustment Figure 5-201a COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 86 Sets the number of separation retry Display and change an accumulated num- Counter ber of fed sheets, replacement parts coun- ter, etc. Write file Save the above information on the text file Table 5-201a COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 87 Upper unit/Lower unit tion/eject/double-feed/docu- ment/door/skew/feed error/staple sensors Side Checks communication of USB3.1 I/F Checks detection of ▲ / ▼ / Menu / OK/ Panel stop / start / power switch Table 5-201b COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 88 Right upperfeed error sensor emission Right middlefeed error sensor on (re- ceiving) Right middle feed error sensor’s operation and data display Right middlefeed error sensor (emis- sion) Table 5-201c COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 89 Add Note Adds remarks to the registered firmware Application information Displays the service tool (EXE file) version Executes simulated operation without con- Simulation mode necting to the scanner Table 5-201d COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 90: How To Install
“Firm Registration” section. copy by only overwriting with newer files. If you are not sure whether a file is newer or not, check the “Modified date” of each file before executing. COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 91: How To Start And Finish
∙ For DR-M260.DLL Figure 5-202 5) Password dialogue box appears, and enter six characters as “market” and select [OK]. ∙ When there are other DLLs Figure 5-203 Figure 5-205 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 92 Select “Retry” in a few seconds. The “No devices found.” Screen also appears if the scanner is not operated correctly, such as if it is not turned on. Check the operation procedure. Figure 5-207 5-10 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 93: Application Information
Figure 5-208 grayed out. Note: You cannot execute operations that re- quire communication with the scanner. 5-11 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 94: Information
[SUB CPU2] Each sensor’s detection Note: [SUB CPU1] does not have version number. Version of the main body firm- ware can also be confirmed on the user’s driver screen. 5-12 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 95: Error History
Note: For errors while in mechanical feed P010 Eject sensor unreached JAM mode, the time is not displayed as a P050 Force-stop command from con- computer is not connected. troller Table 5-202 5-13 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 96: Serial Number
If the [Cancel] button is selected on the If the [Cancel] button is selected on the information screen, the changed values are information screen, the changed settings are not saved. not saved. Figure 5-216 5-14 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 98: Counter
Replace- placement. ment 4 The corresponding parts can be decided within each local Replace- region or by the service tech- ment 5 nicians as necessary. Table 5-203 5-16 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 99: Write File
Figure 5-224 If the [Apply] button on the information screen is selected, the values are saved, and if the [Cancel] button is selected, they are not saved. Figure 5-225 5-17 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 100: Adjustment
Adjustment is made first for separation feeding and then for none separation feeding. Adjustment is made with the front image.  Adjustment sheet Use a special adjustment sheet (TKM- 0348). Figure 5-228 Figure 5-229 5-18 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 102: Scaling (Manual)
The setting can be configured sheet to prevent skew. from the maintenance tab in “Canon image- FORMULA driver setting tool”. That value is linked with the “User setting” in this mode.  Adjustment sheet...
Page 104 Figure 5-239 Note: The adjustment might not be enough using the factory adjustment value alone. If this happens, use the user ad- justment value as well. Or, replace the rollers. 5-22 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 105: Registration (Auto)
1) Clean feed path, rollers, and scanning gress screen disappears. glass. 2) Load 2 adjustment sheets. Make sure to set the document guides to fit the sheet to prevent skews. Figure 5-241 5-23 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 106: Registration (Manual)
And adjusting the reading end, execute the way to the value of [Center Bottom] as the same as the reading start’s way. →0.4+1.0 = 1.4 →0.5+1.0 = 1.5 →0.8+1.0 = 1.8 Figure 5-244 5-24 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 107: Light
2) Open the document guides fully extended, played. then load a shading sheet you prepared to fit the width between the document guides. Note: Do not set extra sheets. Figure 5-245 Figure 5-247 5-25 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 108: Density (Auto)
Make sure to set the document guides so they are fit with the adjustment sheet to prevent skews. Figure 5-250 5-26 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 109: Density (Manual)
 For market items, perform this adjust- ment for density faults (including differ- ences in front and back densities), or af- Figure 5-254 ter replacing the control PCB. 5-27 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 110 However, making adjustments in the reverse or- der may prevent adjustments from be- ing made correctly. Figure 5-255 5-28 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 111: Shading Target
[Cancel] button to return values to before they were changed. 4) In the scan test tab, select a scan test, make an actual scan of a document, and check the image. 5-29 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 112: Sensors/Buttons
Sensor lights I/F, the sensor lights when communicating when the paper is detected. with computer with USB3.1. Ultrasonic sensor lights when several pa- pers are placed over it. 5-30 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 113: Motor/Feed Test
When OFF, the feed roller rotates in both di- rections. Note: When clutch is ON, do not forget to turn it OFF after checking the operation. 5-31 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 114: Firmware
They will not operate properly by other condi- tions. Figure 5-263 Note: For details on firmware updates, refer also to the separately issued service in- formation. 5-32 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 115: Firm Registration
Figure 5-266 Figure 5-264 4) When the file selection screen is displayed, select the file. Note: The file format is “mot”. The file name can be changed to anything. 5-33 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 116 Furthermore, an “ini” file that contains the setting conditions is saved ate the same time. The following shows an ex- ample of the folder. Figure 5-268 5-34 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 117: Firm Load
1) Select the version to write and then select [Version up]. Figure 5-272 4) When finished, the progress disappears and the complete screen appears. Select [OK]. Figure 5-270 Figure 5-273 5-35 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 118 2) When the file selection screen is displayed, select the file. 3) Writing starts automatically and the pro- gress screen is displayed. The rest of the procedure is the same as in “For regis- tered firmware”. 5-36 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 119: Analog
“Mo- tor/Sensor”. For threshold values shown on the right side of analog data, “-“ is displayed if there are no threshold values. Figure 5-276 5-37 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 120: Write File
The operation procedure is the same as that in “A. Information, 9. Write File.” Part of the contents of a saved file is shown below. Figure 5-277 5-38 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 121: Scan Test
Zoom (Image 2) Enlarges the image in  3 above using a slide bar. They can be enlarged up to 10 times from the initial display state. Table 5-207 5-39 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 122: Other Functions
4) The document is scanned.  Obtainment procedure 5) The data is saved and the image is dis- 1) Start “Canon imageFORMULA driver set- played as well. If only one sheet is ting tool” and open [Diagnosis] tab. scanned, the front surface is displayed in “Image 1”...
Page 123 4) The files are saved with [xxx.dat] attached. 1) Start “Canon imageFORMULA driver set- ting tool” and open [Diagnosis] tab, then Note: The obtainment of log files can execute select [Delete] button for the [Delete the from other locations as followings.
Page 124: Mechanical Feed Mode
Figure 5-285 3) Display the menu. 4) Press [] button 1 time and set the cursor to “Test Top”, press [OK] and enter the [test mode]. Figure 5-286 5-42 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 125: Troubleshooting List
Failure ware tion ment ware All black/all white/all streaked. Too dark/too light. Streaks in image. Image slanted. Wrong image size. Text cannot be seen. Moire in image. Table 5-302 5-43 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 126: Power Does Not Come On
Sub PCB Is the cable connected? Connect the connectors Operation PCB correctly. Replace the PCB. Control PCB Is the problem solved by Done. replacing control PCB? Table 5-401 5-44 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 127: No Scanner Is Found
Each sensor Was the problem solved by Done. replacing each PCB? Control PCB Is the problem solved by re- Done. Sub PCB placing the control PCB? Table 5-403 5-45 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 128: Scanner Does Not Feed Properly
Each sensor PCB Was the problem solved Done. by replacing the each PCB? Control PCB Was the problem solved Done. Sub PCB by replacing the each PCB? Table 5-404 5-46 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 129: Scanning Speed Is Slow
Use a USB hub that sup- ported? ports it. The log file setting Is the log file setting set to Set to [Standard]. is [Full] [Full]? Table 5-405 5-47 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 130: Image Troubleshooting
Too light Streaks 1 Streaks 2 Streaks 3 Slanting Skew correction Wrong size Auto size With shadows Original document Missing leading Margin at leading Stretched Compressed edge edge Table 5-501 5-48 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 131: All Black/All White/All Streaked
Setup of “Con- “Contrast” setup properly? Change the setup. trast” Light Adjustment Have you executed Light Ad- Execute the adjust- justment? ment. Table 5-503 5-49 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 132: Streaks In Image
Document Does Not Feed Properly”. Setup of “skew Was “skew detection” set? Set it. The skew sensor detection” can detect the slant of an image prevent skewed feeding. Table 5-505 5-50 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 133: Wrong Image Size
Was the problem solved by Done. setting to a special mode such as [Advanced Text Enhancement]? Setup of “Bright- Was the problem solved by Done. ness” changing setup “Brightness”? Table 5-507 5-51 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 134: Moire In Image
Cause/Faulty Step Check Item Result Action Locations Setup of “Moire Is “Moire Reduction” set? Set it. Reduction” Increase the resolution. Set to “High Quality Moire Re- duction”. Table 5-508 5-52 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 135: After Replacing Parts
[Scaling (Auto)] in the [Ad- justment] screen in service mode. If re- quired, also execute [Scaling (Manual)]. 5-53 COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 141: List Of Special Equipment
Note: Rank symbol A: Equipment that each service technician must carry. B: Equipment that can be shared among a group of 5 service technicians. C: Equipment that each workshop needs to have. COPYRIGHT © CANON ELECTRONICS INC. 2017 CANON DR-M260 FIRST EDITION...
Page 143 Prepared by Quality Assurance Center Canon Electronics Inc. 3-5-10, Shibakoen, Minato-ku, Tokyo 105-0011, Japan FIRST EDITION: JUNE 2017...
Page 144 0617CE...

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