Lenovo 21KX0021US User Manual
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Lenovo 21KX0021US User Manual

Lenovo 21KX0021US User Manual

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ThinkPad P16v Gen 2
User Guide

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  • Page 1 ThinkPad P16v Gen 2 User Guide...
  • Page 2 Generic Safety and Compliance Notices Second Edition (July 2024) © Copyright Lenovo 2024. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Enter the UEFI BIOS menu ..Lenovo apps ....Navigate the UEFI BIOS menu ..
  • Page 4 Wireless WAN module (for selected models) . . Call Lenovo ....Memory module ... . .

  • Page 5: Discover Your Lenovo Notebook

    Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 ThinkPad P16v Gen 2 User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    This chapter introduces the appearance, features and specifications of your computer. Front view Have a quick glance at the front view of your computer. Description Description Item Item Webcam privacy shutter* Infrared camera* / Camera* Microphone* Touch screen* Power button with fingerprint reader Speaker © Copyright Lenovo 2024...
  • Page 8 Description Description Item Item ® TrackPoint pointing stick TrackPoint Three Buttons NFC (near field communication) mark* Trackpad * for selected models Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy. Important information Your computer contains magnets.

  • Page 9: Side View

    Side view Have a quick glance at ports on both sides of your computer. Description Description Item Item HDMI™ connector SD card reader Security-lock slot Smart-card slot* USB-A connector (USB 5Gbps, Always ® USB-C connector (Thunderbolt™ 4) On USB) Nano-SIM-card tray* Audio connector * for selected models Related topics...

  • Page 10: Rear View

    Rear view Have a quick glance at ports on the rear side of your computer. Description Description Item Item USB-C connector (Thunderbolt 4) Ethernet connector* Power connector * for selected models Note: For more information about the USB connector name update, see Appendix B “Notice for USB connector name update”...

  • Page 11: Bottom View

    2. Insert a straightened paper clip into the hole to cut off power supply temporarily. 3. Connect your computer to ac power and then turn on your computer. Note: If your computer is still no response, you can call Lenovo Customer Support Center to get further help.

  • Page 12: Features And Specifications

    • Multi-touch technology* • Face authentication* • Human presence detection* • Fingerprint reader* (integrated in power button) Security features • Lenovo View Privacy Guard* • Lenovo View Privacy Alert* • Trusted Platform Module (TPM)* • Bluetooth • NFC* • GPS (on wireless WAN model)* •...
  • Page 13 • Connect to USB-C accessories to help expand your computer • USB-C connector (USB 10Gbps) functionality. To purchase USB-C accessories, go to https:// www.lenovo.com/accessories • USB-C connector (Thunderbolt 3) • USB-C connector (Thunderbolt 4) • USB-C connector (USB4 40Gbps) • USB-C connector (DP Alt mode DP 2.1)
  • Page 14 ThinkPad P16v Gen 2 User Guide...

  • Page 15: Chapter 2. Get Started With Your Computer

    • It is recommended to fully charge the computer when using it for the first time. Click the battery status icon at the bottom right of your desktop to check the battery status. Related topics • “Check the battery status” on page 29 • “Charge the computer with ac power” on page 29 © Copyright Lenovo 2024...

  • Page 16: Complete The Operating System Setup

    Complete the operating system setup Before exploring your computer, you need to complete the operating system setup. The setup includes but is not limited to: • Select the country or region. • Connect to an available network. • Accept the license agreement. •...

  • Page 17: Connect To A Cellular Network (For Selected Models)

    Connect to a cellular network (for selected models) To connect a 4G or 5G cellular data network, you must have a wireless wide area network (WWAN) module and a nano-SIM card installed. The nano-SIM card might come with your computer by countries or regions. If no nano-SIM card is shipped, you will need to purchase one from authorized service carriers.

  • Page 18: Use The Keyboard Shortcuts

    Use the keyboard shortcuts Keyboard shortcuts are keys or combinations of keys that provide a quick way to perform particular functions. They help you work more efficiently. The following tables introduce the functions of keyboard shortcuts. FnLock and function keys Key / Key combination Function description Switch between the special and standard functions of the function keys (F1–F12).

  • Page 19: Use The Trackpoint Pointing Device

    You can customize keyboard settings in Vantage app. To customize detailed settings, open the Vantage app, and then click Device ➙ Input & Accessories. For more keyboard shortcuts, go to https://support.lenovo.com/us/en/solutions/windows-support Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

  • Page 20: Use The Trackpad

    Disable the TrackPoint pointing device The TrackPoint pointing device is enabled by default. You can disable the device and change settings such as the speed of cursor when using the TrackPoint pointing stick and the TrackPoint center button. To change the settings, do the following: Step 1.
  • Page 21 Notes: • Some gestures are not available in the following cases: – if the last action was done from the TrackPoint pointing device. – when you are using certain apps. – when you are using two or more fingers and your fingers are too close. •...
  • Page 22 To do this Gesture Two fingers stretch out. Zoom in. Two fingers pinch in. Zoom out. Two fingers slide horizontally or vertically. Scroll through items. Three-and-four-finger touch gestures To do this Gesture Three fingers tap once. Open search window. Four fingers tap once. Open notification center.

  • Page 23: Use The Touch Screen (For Selected Models)

    To do this Gesture Three- or four-finger swipes up. Show all windows. Three- or four-finger swipes down. Show the desktop. Three- or four-finger swipes left or right. Switch between open apps or windows. Disable the Trackpad The Trackpad is enabled by default. To disable the device: Step 1.
  • Page 24 One-finger touch gesture To do this Gesture Tap and hold. Open a shortcut menu. Swipe from the left. Open the widget panel. Swipe from the right. Open notification center. Two-finger touch gesture To do this Gesture Move two fingers towards. Zoom out.
  • Page 25 Three-and-four-finger touch gesture To do this Gesture Swipe with three fingers up. Show all open windows. Swipe with three fingers down. Show the desktop. Swipe with three fingers to the left or right. Switch apps. Swipe with four fingers to the left or right. Switch desktops.

  • Page 26: Connect To An External Display

    Step 7. If the touch screen still cannot work normally, the touch screen might get damaged. You can call Lenovo Customer Support Center to get further help. Connect to an external display Connect your computer to a projector or a monitor to give presentations or expand your workspace.

  • Page 27: Change Display Settings

    Set the display mode Press or Fn key+ and then select a display mode of your preference. Change display settings You can change the settings for both the computer display and the external display, such as the main or the secondary display, brightness, resolution, and orientation.
  • Page 28 ThinkPad P16v Gen 2 User Guide...

  • Page 29: Chapter 3. Explore Your Computer

    This section introduces Lenovo apps that can enrich your computing experience and improve productivity. Lenovo Commercial Vantage The Lenovo Commercial Vantage app (hereafter referred to as Vantage app) is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support.
  • Page 30 • Collaboration – Background Removal: Conceal the background during a video call to keep the focus on you. – Auto-framing: Automatically keep your face centered in the video call when you move around. – Virtual presenter: Overlay your face on any materials you want to present like a presentation. •...

  • Page 31: Trackpoint Quick Menu

    • Some features might not be able to be used at the same time. • The Lenovo View app periodically updates features to improve your camera and video call experience. The feature description might be different from that on your actual user interface.
  • Page 32 Launch the TrackPoint Quick Menu Double-tap the TrackPoint pointing stick to launch the TrackPoint Quick Menu. You can also set single- tapping as the launch gesture. Note: If the TrackPoint Quick Menu does not pop up after you use the launch gesture, this case might be caused by the displacement of the TrackPoint pointing stick due to too much force applied on it.

  • Page 33: Color Calibration (For Selected Models)

    If any color profile is lost or damaged, a window will be displayed to remind you to restore the color profiles. Click Yes in the window prompted, and the color profiles will be restored from Lenovo Cloud automatically. When the display has been replaced If your display has been replaced by a Lenovo-authorized service provider, follow the instructions to install new color profiles.

  • Page 34: Intelligent Cooling

    Step 2. Go to Settings ➙ Restore profiles. The app will download and install its unique color profiles from Lenovo cloud automatically. Intelligent Cooling The Intelligent Cooling feature helps you adjust power consumption, fan speed, computer temperature, and performance.

  • Page 35: Use The Cool And Quiet On Lap Feature

    Note: Some models might not ship with ac adapters or power cords. Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product. It is recommended to use the Lenovo qualified adapters. You can refer to https:// www.lenovo.com/us/en/compliance/eu-doc...

  • Page 36: Maximize The Life Of The Battery

    Maximize the life of the battery Follow the instructions to maximize the life of the battery. • Use the battery until the charge is depleted and recharge the battery completely before using it. Once the battery is fully charged, it must discharge to 94% or lower before it will be allowed to recharge again. •...

  • Page 37: Set Up An Nfc Connection (For Selected Models)

    Step 2. Turn on both the Bluetooth on your computer and the Bluetooth device. Make sure the device is discoverable. Step 3. Select the device when it is displayed on the Add device list, and then follow the on-screen instructions. Swift pair This topic helps you connect to a Bluetooth device by swift pair.

  • Page 38: Use An Sd Card

    Use an SD card You can insert an SD card to transfer data. Install or remove a card Step 1. Click the triangular icon in the Windows notification area to show hidden icons. Step 2. Right-click the icon prompting you to safely remove hardware and eject media. Step 3.

  • Page 39: Chapter 4. Secure Your Computer And Information

    Note: The slot supports cable locks that conform to the Kensington NanoSaver lock standards using Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com Log in with fingerprint recognition The fingerprint reader is integrated with the power button.

  • Page 40: Log In With Facial Recognition (For Selected Models)

    Note: You can associate your fingerprints with your power-on password and NVMe password. See “Associate your fingerprints with passwords (for selected models)” on page 37. Maintenance tips: • Do not scratch the surface of the reader with anything hard or sharp. •...

  • Page 41: Protect Data Against Power Loss

    To check the type of your M.2 solid-state drive: Step 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window. On the TOOLS tab, select SYSTEM INFORMATION ➙ STORAGE using the arrow keys.

  • Page 42: Set, Change, Or Remove A Password

    The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.

  • Page 43: Associate Your Fingerprints With Passwords (For Selected Models)

    Lenovo-authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the relevant replacement procedure, see “CRU list”...

  • Page 44: Fido (Fast Identity Online) Authentication

    Step 3. Enter your power-on password, NVMe password, or both as required. The association is established. When you start the computer again, you can use your fingerprints to log in to the computer without entering your Windows password, power-on password, or NVMe password. To change settings, press F1 to enter the UEFI BIOS menu, and then select Security ➙...
  • Page 45 Step 3. Insert your registered FIDO2 USB device for detection. Step 4. Then follow the on-screen instructions to press the button on your FIDO2 USB device for verification. Step 5. After your device is verified, the power-on process continues. Note: You should insert the FIDO2 USB device or enter the power-on password within 60 seconds.
  • Page 46 ThinkPad P16v Gen 2 User Guide...

  • Page 47: Chapter 5. Configure Advanced Settings

    Note: The Lenovo BIOS Simulator Center makes periodic updates of the settings. The UEFI BIOS simulator interface and description of settings might be different from that on your actual user interface. Customize BIOS Defaults The feature provides a solution to backup your preferred BIOS Setup settings.

  • Page 48: Reset System To Factory Defaults

    Step 2. Select Restart ➙ Save Custom Defaults. Step 3. Click Yes to save the settings configuration you customized. Load the customized settings configuration Follow the instructions to load the customized settings configuration. Step 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. Step 2.

  • Page 49: Detect Memory Retraining

    If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. From the Lenovo Support Web site Follow the instructions to update the UEFI BIOS from the Lenovo Support Web site. Step 1. Go to and select the entry for your computer.

  • Page 50: Raid

    From the Windows Update Follow the instructions to update the UEFI BIOS from the Windows Update. Step 1. Type Settings in the Windows search box and press Enter. Step 2. Click Windows Update ➙ Check for updates. Step 3. If a BIOS update package appears in your update list, click Download or Install to initiate the update.

  • Page 51: Create Raid Volumes

    Press F10 to save changes and exit. Step 2. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. Step 3. Select Config ➙ Storage ➙ Intel (R) Rapid Storage Technology and then press Enter. The Intel (R) Rapid Storage Technology window opens and the following options are displayed: Create RAID Volume: Create a RAID volume.

  • Page 52: Reset Storage Drives To Non-Raid

    Step 2. Select the volume that you want to delete under RAID Volumes. Press Enter to open the RAID VOLUME INFO window. Step 3. Select Delete and press Enter to delete it from the RAID Volumes list. Step 4. When prompted, select Yes to confirm the deletion of the selected RAID volume. After you delete the RAID volume, the Intel (R) Rapid Storage Technology window is displayed.

  • Page 53: Install A Windows Operating System And Drivers

    Windows operating system. Before installing a particular Windows version, check the compatibility list for the Windows version. For details, go to https:// support.lenovo.com/solutions/windows-support Attention: • It is recommended that you update your operating system through official channels. Any unofficial update might cause security risks.
  • Page 54 • Go to and select the entry for your computer. Then, follow the on-screen https://pcsupport.lenovo.com instructions to download and install necessary drivers and software. • Apply Windows Update to get the latest updates, such as the security patches. Then, follow the on-screen instructions to download and install the necessary updates.

  • Page 55: Chapter 6. Cru Replacement

    If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 56: Disable Fast Startup

    For the removal procedure, refer to the built-in battery replacement instructions in this documentation. • For the non-CRUable built-in battery connected to the system board with comb connectors: Call Lenovo Customer Support Center for help. To check whether the built-in battery on your computer is a CRU, see the CRU list in Chapter 6 “CRU replacement”...
  • Page 57 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Remove the nano-SIM-card tray if your computer comes with one. See “Connect to a cellular network (for selected models)” on page 11. 4. Close the computer display and turn over the computer. Step 1.

  • Page 58: Wireless Wan Module (For Selected Models)

    • Wireless WAN ready model identifies that product has preinstalled wireless WAN antennas and allows a user-installable wireless WAN module. • Only wireless WAN model or wireless WAN ready model is allowed to install the optional Lenovo wireless WAN module.
  • Page 59 Type 2 Step 1. Remove the wireless WAN module and wireless WAN module bracket as shown below. Note: A Mylar film might cover the wireless WAN module. To access the wireless WAN module, flip the film first. Step 2. Install the wireless WAN module and wireless WAN module bracket as shown below. Chapter 6 CRU replacement...

  • Page 60: Memory Module

    Note: During installation, ensure that you connect the cables with different colors to the corresponding connectors on the card according to the illustrations above: the orange cable to the connector labeled Orange, the blue cable to the connector labeled Blue, the white and gray cable to the connector labeled White Gray, and the black and gray cable to the connector labeled Black Gray.

  • Page 61: 2280 M.2 Solid-State Drive

    Step 2. Install the memory module as shown below. Memory module replacement might cause memory retraining. For details, see “Detect memory retraining” on page 43. 2280 M.2 solid-state drive Follow the instructions to replace the 2242 M.2 solid-state drive. Before you start, read Generic Safety and Compliance Notices Attention: •...
  • Page 62 The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.2 solid-state drive, observe the following guidelines: • Replace the M.2 solid-state drive only for repair. The M.2 solid-state drive is not designed for frequent changes or replacement.

  • Page 63: Keyboard

    Step 2. Install the M.2 solid-state drive in reverse order. Keyboard Follow the instructions to replace the keyboard. Before you start, read Generic Safety and Compliance Notices For access, do the following: 1. Disable Fast Startup and the built-in battery. See “Before you replace any CRU” on page 49. 2.
  • Page 64 Step 3. Pivot the keyboard slightly upward and then turn over the keyboard Step 4. Put the keyboard on the palm rest as shown and detach the connectors. Then, remove the keyboard. ThinkPad P16v Gen 2 User Guide...

  • Page 65: Install The Keyboard

    Install the keyboard Follow the instructions to install the keyboard. Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps. In this case, ensure that you do not press or hold the keys while sliding the keyboard frame. Otherwise, the keyboard frame cannot be moved.
  • Page 66 Step 4. Turn over the computer. Then, tighten the screws to secure the keyboard. ThinkPad P16v Gen 2 User Guide...

  • Page 67: Chapter 7. Help And Support

    Scan the QR code on the base cover assembly to view the following information: • Your product information and warranty status • The latest Lenovo-verified drivers and software • Troubleshooting and diagnosing solutions when hardware or software issue is encountered •...
  • Page 68 Question Solution 1. Go to Lenovo Support Web site at https://pcsupport.lenovo.com How do I check my repair status? 2. Search by the product name, and navigate to the Repair Status section. 3. Enter the serial number to check the repair status.
  • Page 69 The test lasts for about 20 seconds and then exits automatically. You also can press the power button to exit the test. 2. Contact Lenovo for support and provide the test result. See “Call Lenovo” on page 70. Chapter 7...

  • Page 70: Error Messages

    If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 71. Message Solution The computer turned off because the battery power is low.
  • Page 71 • We recommend that you speak to our Customer Support Center before attempting to service the computer yourself so that you can be directed to the correct documentation and repair information. It might be recommended to have a Lenovo-authorized service provider repair your computer depending on the complexity of the error or fault.

  • Page 72: Lenovo Memory Self Repair (For Intel Models Only)

    Lenovo Memory Self Repair (for Intel models only) Lenovo Memory Self Repair (hereafter referred to as repair tool) enables you to repair memory single-bit or single-row failure with internal redundant resources. It is recommended that you use the repair tool in the following situations: •...

  • Page 73: Diagnose And Troubleshoot Your Computer

    “Call Lenovo” on page 70 Diagnose and troubleshoot your computer This section provides introduction to a set of diagnostics and troubleshooting tools at Lenovo Support Web site, the Vantage app, and in your computer. They can help you diagnose common software and hardware issues.

  • Page 74: Hardware Scan

    Step 5. If any hardware failure is detected and you are unable to locate and resolve the problem, you can call Lenovo Customer Support Center. See “Call Lenovo” on page 70. Recover your Windows operating system When you encounter some unexpected issues with your operating system, you can choose to recover your operating system by yourself or call Lenovo Customer Support Center.

  • Page 75: Microsoft Connected System Recovery (For Selected Models)

    The computer will restart automatically. When the logo screen is displayed, press F12. Step 5. Select App Menu ➙ Reinstall Windows from Cloud, and then follow the on-screen instructions. Lenovo recovery option The following table lists Lenovo recovery options and recommended scenarios for each option. To recover your operating system See... to...

  • Page 76: Windows Label

    In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition license downgrade rights. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the needed information before you contact Lenovo.

  • Page 77: Lenovo Customer Support Center

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 78: Accessibility Features

    Lenovo keyboards support various accessibility features. For example: – Tactile markings on some keys for easier identification Tactile markings provide all users with a way to find keys without looking at the keyboard. Lenovo provides bumps for the following keys: –...
  • Page 79 To learn how to use the TrackPoint pointing device, see “Use the TrackPoint pointing device” on page 13 • Industry-standard connectors The industry-standard connectors on Lenovo products enable better compatibility with peripheral devices. • Operating systems...
  • Page 80 – Vision features, such as text size and visual effect settings, make the screen contents easier to see. – Hearing features, such as audio and caption settings, make the screen contents easier to hear. – Interaction features, such as speech and eye-control settings, make the product easier to control. To access the accessibility features of the Windows 11 operating system, go to Start ➙...

  • Page 81: Appendix A. Compliance Information

    Annual power consumption (kWh) 17.8 Power consumption in sleep mode (W) Power consumption in off mode Locate the UltraConnect wireless antennas Your computer has an UltraConnect™ wireless antenna system. You can enable wireless communication wherever you are. © Copyright Lenovo 2024...

  • Page 82: Operating Environment

    The following illustration shows the antenna locations on your computer: Wireless LAN antenna (main) 4x4 MIMO Wireless-WAN antenna (main, for selected models) 4x4 MIMO Wireless WAN antenna (auxiliary, for selected models) Wireless LAN antenna (auxiliary) Wireless WAN antenna (main, for selected models) Wireless WAN antenna (auxiliary, for selected models) Operating environment This section provides information about the operating environment of your computer.
  • Page 83 Note: When you charge the battery, its temperature must be no lower than 10°C (50°F). Relative humidity • Operating: 8% to 95% at wet-bulb temperature 23°C (73°F) • Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F) Appendix A. Compliance information...
  • Page 84 ThinkPad P16v Gen 2 User Guide...

  • Page 85: Appendix B. Notice For Usb Connector Name Update

    Appendix B. Notice for USB connector name update The USB Implementers Forum published a revision of the guideline for USB connector names in September, 2022. Lenovo follows the revised guideline and updates USB connector names accordingly. You can refer to the table below for naming update details.
  • Page 86 ThinkPad P16v Gen 2 User Guide...

  • Page 87: Appendix C. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 88 Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.

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