Lenovo ThinkPad P16v Gen 2 User Manual
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Lenovo ThinkPad P16v Gen 2 User Manual

Lenovo ThinkPad P16v Gen 2 User Manual

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  • Page 1 ThinkPad P16v Gen 2 User Guide...
  • Page 2 Generic Safety and Compliance Notices First Edition (April 2024) © Copyright Lenovo 2024. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Enter the UEFI BIOS menu ..Lenovo apps ....Navigate the UEFI BIOS menu ..
  • Page 4 Replace a CRU ....Call Lenovo ....Base cover assembly ...

  • Page 5: Discover Your Lenovo Notebook

    Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 ThinkPad P16v Gen 2 User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    This chapter introduces the appearance, features and specifications of your computer. Front view Have a quick glance at the front view of your computer. Description Description Item Item Webcam privacy shutter* Infrared camera* / Camera* Microphone* Touch screen* Power button with fingerprint reader Speaker © Copyright Lenovo 2024...
  • Page 8 • “Use the touch screen (for selected models)” on page 17 • “Set up an NFC connection (for selected models)” on page 31 • “Log in with fingerprint recognition” on page 33 • “Log in with facial recognition (for selected models)” on page 34 ThinkPad P16v Gen 2 User Guide...

  • Page 9: Side View

    Side view Have a quick glance at ports on both sides of your computer. Description Description Item Item HDMI™ connector SD card reader Security-lock slot Smart-card slot* USB-A connector (USB 5Gbps, Always ® USB-C connector (Thunderbolt™ 4) On USB) Nano-SIM-card tray* Audio connector * for selected models Related topics...

  • Page 10: Rear View

    Thunderbolt 3 Thunderbolt 4 Related topics • “USB specifications” on page 6 • “Connect to a wired display (for selected models)” on page 20 • “Charge the computer with ac power” on page 29 ThinkPad P16v Gen 2 User Guide...

  • Page 11: Bottom View

    2. Insert a straightened paper clip into the hole to cut off power supply temporarily. 3. Connect your computer to ac power and then turn on your computer. Note: If your computer is still no response, you can call Lenovo Customer Support Center to get further help.

  • Page 12: Features And Specifications

    The cellular data plan might vary by location. * for selected models USB specifications Get to know more USB specifications. Note: Depending on the model, some USB connectors might not be available on your computer. ThinkPad P16v Gen 2 User Guide...
  • Page 13 • Connect to USB-C accessories to help expand your computer • USB-C connector (USB 10Gbps) functionality. To purchase USB-C accessories, go to https:// www.lenovo.com/accessories • USB-C connector (Thunderbolt 3) • USB-C connector (Thunderbolt 4) • USB-C connector (USB4 40Gbps) • USB-C connector (DP Alt mode DP 2.1)
  • Page 14 ThinkPad P16v Gen 2 User Guide...

  • Page 15: Chapter 2. Get Started With Your Computer

    • It is recommended to fully charge the computer when using it for the first time. Click the battery status icon at the bottom right of your desktop to check the battery status. Related topics • “Check the battery status” on page 29 • “Charge the computer with ac power” on page 29 © Copyright Lenovo 2024...

  • Page 16: Complete The Operating System Setup

    Note: You can enable Wi-Fi networks in this mode according to your actual needs. Connect to the wired Ethernet (for selected models) Connect your computer to a local network through the Ethernet connector on your computer with an Ethernet cable. ThinkPad P16v Gen 2 User Guide...

  • Page 17: Connect To A Cellular Network (For Selected Models)

    Connect to a cellular network (for selected models) To connect a 4G or 5G cellular data network, you must have a wireless wide area network (WWAN) card and a nano-SIM card installed. The nano-SIM card might come with your computer by countries or regions. If no nano-SIM card is shipped, you will need to purchase one from authorized service carriers.

  • Page 18: Use The Keyboard Shortcuts

    Fn + Go to beginning. Fn + Go to end. Fn + Fn + Tab Open Magnifier. Note: Press the Windows logo key + Esc to turn it off. Fn + 4 Enter sleep mode. ThinkPad P16v Gen 2 User Guide...

  • Page 19: Use The Trackpoint Pointing Device

    You can customize keyboard settings in Vantage app. To customize detailed settings, open the Vantage app, and then click Device ➙ Input & Accessories. For more keyboard shortcuts, go to https://support.lenovo.com/us/en/solutions/windows-support Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

  • Page 20: Use The Trackpad

    You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. It is ideal for you to use for occasions with high portability requirements, for example, business trips. Description Description Item Item Right-click zone Left-click zone ThinkPad P16v Gen 2 User Guide...
  • Page 21 Notes: • Some gestures are not available in the following cases: – if the last action was done from the TrackPoint pointing device. – when you are using certain apps. – when you are using two or more fingers and your fingers are too close. •...
  • Page 22 Zoom out. Two fingers slide horizontally or vertically. Scroll through items. Three- and four-finger touch gestures To do this Gesture Three fingers tap once. Open search window. Four fingers tap once. Open notification center. ThinkPad P16v Gen 2 User Guide...

  • Page 23: Use The Touch Screen (For Selected Models)

    To do this Gesture Three- or four-finger swipes up. Show all windows. Three- or four-finger swipes down. Show the desktop. Three- or four-finger swipes left or right. Switch between open apps or windows. Disable the trackpad The trackpad is active by default. To disable the device: Step 1.
  • Page 24 Swipe from the left. Open the widget panel. Swipe from the right. Open notification center. Two-finger touch gesture To do this Gesture Move two fingers towards. Zoom out. Spread two fingers apart. Zoom in. ThinkPad P16v Gen 2 User Guide...
  • Page 25 Three- and four-finger touch gesture To do this Gesture Swipe with three fingers up. Show all open windows. Swipe with three fingers down. Show the desktop. Swipe with three fingers to the left or right. Switch apps. Swipe with four fingers to the left or right. Switch desktops.

  • Page 26: Connect To An External Display

    Step 7. If the touch screen still cannot work normally, the touch screen might get damaged. You can call Lenovo Customer Support Center to get further help. Connect to an external display Connect your computer to a projector or a monitor to give presentations or expand your workspace.
  • Page 27 Set the display mode Press or Fn key + and then select a display mode of your preference. Change display settings You can change the settings for both the computer display and the external display, such as the main or the secondary display, brightness, resolution, and orientation.
  • Page 28 ThinkPad P16v Gen 2 User Guide...

  • Page 29: Chapter 3. Explore Your Computer

    This section introduces Lenovo apps that can enrich your computing experience and improve productivity. Lenovo Commercial Vantage The Lenovo Commercial Vantage app (hereafter referred to as Vantage app) is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support.
  • Page 30 – Privacy Alert: An alert icon appears on your computer screen when a shoulder surfer appears behind you. – Privacy Guard: Your screen becomes blurred when a shoulder surfer appears behind you. Press Alt +F2 to cancel the blur effect. ThinkPad P16v Gen 2 User Guide...

  • Page 31: Trackpoint Quick Menu

    • Some features might not be able to be used at the same time. • The Lenovo View app periodically updates features to improve your camera and video call experience. The feature description might be different from that on your actual user interface.
  • Page 32 The list provides options and one volume bar to test your microphone. • Voice typing You can convert the speech to text in the text box. Click START VOICE TYPING to invoke the text box. ThinkPad P16v Gen 2 User Guide...

  • Page 33: Color Calibration (For Selected Models)

    If any color profile is lost or damaged, a window will be displayed to remind you to restore the color profiles. Click Yes in the window prompted, and the color profiles will be restored from Lenovo Cloud automatically. When the display has been replaced If your display has been replaced by a Lenovo-authorized service provider, follow the instructions to install new color profiles.

  • Page 34: Intelligent Cooling

    If you reinstall a Windows operating system, the default intelligent cooling settings might be various. It is recommended that you download and install the latest Intelligent Thermal Solution (ITS) driver. To download the ITS driver, do the following: ThinkPad P16v Gen 2 User Guide...

  • Page 35: Cool And Quiet On Lap

    Note: Some models may not ship with ac adapters or power cords. Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product. It is recommended to use the Lenovo qualified adapters. You can refer to https:// www.lenovo.com/us/en/compliance/eu-doc...

  • Page 36: Maximize The Life Of The Battery

    Select the device when it is displayed on the Add a device list, and then follow the on-screen instructions. Swift pair This topic helps you connect to a Bluetooth device by swift pair. If your Bluetooth device supports swift pair, do the following: ThinkPad P16v Gen 2 User Guide...

  • Page 37: Set Up An Nfc Connection (For Selected Models)

    Step 1. Enable swift pair notification on Bluetooth settings page. Step 2. Turn on both the Bluetooth on your computer and the Bluetooth device. Make sure the device is discoverable. Step 3. Click Connect when a swift pair notification appears on your computer. What to do if the Bluetooth connection failed Follow the instructions to reconnect a Bluetooth device.

  • Page 38: Use A Smart Card (For Selected Models)

    Supported smart card specifications: 85.60 mm (3.37 inches) x 53.98 mm (2.13 inches) Attention: Smart cards with slits are not supported. Do not insert such a smart card into the smart-card slot of your computer. Otherwise, the reader might get damaged. ThinkPad P16v Gen 2 User Guide...

  • Page 39: Chapter 4. Secure Your Computer And Information

    Note: The slot supports cable locks that conform to the Kensington NanoSaver lock standards using Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com Log in with fingerprint recognition The fingerprint reader is integrated with the power button.

  • Page 40: Log In With Facial Recognition (For Selected Models)

    If the Vantage app is uninstalled, this function will be enabled automatically. You can change the settings through the UEFI BIOS menu: Step 1. Restart the computer. When the logo is displayed, press F1 to enter the UEFI BIOS menu. Select Security ➙ Intelligent Security. Step 2. ThinkPad P16v Gen 2 User Guide...

  • Page 41: Protect Data Against Power Loss

    To check the type of your M.2 solid-state drive: Step 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window. On the TOOLS tab, select SYSTEM INFORMATION ➙ STORAGE using the arrow keys.

  • Page 42: Set, Change, Or Remove A Password

    The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.

  • Page 43: Associate Your Fingerprints With Passwords (For Selected Models)

    Lenovo-authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the relevant replacement procedure, see “CRU list”...

  • Page 44: Fido (Fast Identity Online) Authentication

    • If you use more than one FIDO2 USB device with a common identifier for registration, only one device is available. Log in to the System with Passwordless Power-On Authentication Follow the instructions to log in to the System with Passwordless Power-On Authentication. Step 1. Restart the computer. ThinkPad P16v Gen 2 User Guide...
  • Page 45 Step 2. ThinkShield Passwordless Power-On Authentication window is displayed. Step 3. Insert your registered FIDO2 USB device for detection. Step 4. Then follow the on-screen instructions to press the button on your FIDO2 USB device for verification. Step 5. After your device is verified, the power-on process continues. Note: You should insert the FIDO2 USB device or enter the power-on password within 60 seconds.
  • Page 46 ThinkPad P16v Gen 2 User Guide...

  • Page 47: Chapter 5. Configure Advanced Settings

    Note: The Lenovo BIOS Simulator Center makes periodic updates of the settings. The UEFI BIOS simulator interface and description of settings might be different from that on your actual user interface. Customize BIOS Defaults The feature provides a solution to backup your preferred BIOS Setup settings.

  • Page 48: Reset System To Factory Defaults

    This is normal and you should not interrupt it. Recover the UEFI BIOS If the UEFI BIOS is corrupted or maliciously attacked, it can self-recover and restore your computer from the last uncorrupted and secure backup. This function protects your computer data. ThinkPad P16v Gen 2 User Guide...

  • Page 49: Detect Memory Retraining

    During the UEFI BIOS self-recovery, the screen might be blank. You can check the progress based on blinking modes of the LED indicators on Esc, F1, and F4. For details, refer to the following table. Note: Do not press the power button to interrupt the progress. Wait a few minutes until the logo screen is displayed.

  • Page 50: Update The Uefi Bios

    If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. From the Lenovo Support Web site Follow the instructions to update the UEFI BIOS from the Lenovo Support Web site. Step 1. Go to and select the entry for your computer.

  • Page 51: Enter The Intel Rst Configuration Utility

    • 2.5-inch form factor, 7-mm (0.28-inch) height hard disk drive • M.2 Non-Volatile Memory Express (NVMe) solid-state drive (for selected models) Note: Ensure that your computer has two identical storage drives installed (two hard disk drives, or M.2 NVMe solid-state drives with the same capacity) for supported RAID levels. If only one drive is installed, or two different types of drives are installed, the following information does not apply.

  • Page 52: Delete Raid Volumes

    Select the drive that you want to reset under RAID Member Disks. Press Enter to open the PHYSICAL DISK INFO window. Step 4. Select Reset to Non-RAID and press Enter. When prompted, select Yes to confirm the reset action. ThinkPad P16v Gen 2 User Guide...

  • Page 53: Rebuild Raid 1 Volumes

    Windows operating system. Before installing a particular Windows version, check the compatibility list for the Windows version. For details, go to https:// support.lenovo.com/us/en/solutions/windows-support Attention: • It is recommended that you update your operating system through official channels. Any unofficial update might cause security risks.

  • Page 54: Install Device Drivers

    • Apply Windows Update to get the latest updates, such as the security patches. Then, follow the on-screen instructions to download and install the necessary updates. ThinkPad P16v Gen 2 User Guide...

  • Page 55: Chapter 6. Cru Replacement

    If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 56: Disable Fast Startup

    For the removal procedure, refer to the built-in battery replacement instructions in this documentation. • For the non-CRUable built-in battery connected to the system board with comb connectors: Call Lenovo Customer Support Center for help. To check whether the built-in battery on your computer is a CRU, see the CRU list in Chapter 6 “CRU replacement”...
  • Page 57 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Remove the nano-SIM-card tray if your computer comes with one. See “Connect to a cellular network (for selected models)” on page 11. 4. Close the computer display and turn over the computer. Step 1.

  • Page 58: Wireless Wan Card (For Selected Models)

    • Wireless WAN ready model identifies that product has preinstalled wireless WAN antennas and allows a user-installable wireless WAN module. • Only wireless WAN model or wireless WAN ready model is allowed to install the optional Lenovo wireless WAN module.
  • Page 59 Type 2 Step 1. Remove the wireless WAN card and wireless WAN card bracket as shown below. Note: A Mylar film might cover the wireless WAN card. To access the wireless WAN card, flip the film first. Step 2. Install the wireless WAN card and wireless WAN card bracket as shown below. Chapter 6 CRU replacement...

  • Page 60: Memory Module

    5. Remove the base cover assembly. See “Base cover assembly” on page 50. Step 1. Remove the memory module as shown below. Note: A Mylar film might cover the memory module. To access the memory module, flip the film first. ThinkPad P16v Gen 2 User Guide...

  • Page 61: 2280 M.2 Solid-State Drive

    Step 2. Install the memory module as shown below. Memory module replacement might cause memory retraining. For details, see “Detect memory retraining” on page 43. 2280 M.2 solid-state drive Follow the instructions to replace the 2242 M.2 solid-state drive. Before you start, read and print the following instructions.
  • Page 62 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn over the computer. 4. Remove the base cover assembly. See “Base cover assembly” on page 50. Step 1. Remove the M.2 solid-state drive as shown below. ThinkPad P16v Gen 2 User Guide...

  • Page 63: Keyboard

    Step 2. Install the M.2 solid-state drive in reverse order. Keyboard Follow the instructions to replace the keyboard. Before you start, read and print the following instructions. Generic Safety and Compliance Notices For access, do the following: 1. Disable the built-in battery. See “Disable the built-in battery” on page 50. 2.
  • Page 64 Step 3. Pivot the keyboard slightly upward and then turn over the keyboard Step 4. Put the keyboard on the palm rest as shown and detach the connectors. Then, remove the keyboard. ThinkPad P16v Gen 2 User Guide...
  • Page 65 Install the keyboard Follow the instructions to install the keyboard. Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps. In this case, ensure that you do not press or hold the keys while sliding the keyboard frame. Otherwise, the keyboard frame cannot be moved.
  • Page 66 Step 4. Turn over the computer. Then, tighten the screws to secure the keyboard. ThinkPad P16v Gen 2 User Guide...

  • Page 67: Chapter 7. Help And Support

    Scan the QR code on the base cover assembly to view the following information: • Your product information and warranty status • The latest Lenovo-verified drivers and software • Troubleshooting and diagnosing solutions when hardware or software issue is encountered •...
  • Page 68 Question Solution 1. Go to Lenovo Support Web site at https://pcsupport.lenovo.com How do I check my repair status? 2. Search by the product name, and navigate to the Repair Status section. 3. Enter the serial number to check the repair status.
  • Page 69 The test lasts for about 20 seconds and then exits automatically. You also can press the power button to exit the test. 2. Contact Lenovo for support and provide the test result. See “Call Lenovo” on page 69. Chapter 7...

  • Page 70: Error Messages

    If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 69. Message Solution The computer turned off because the battery power is low.
  • Page 71 • We recommend that you speak to our Customer Support Center before attempting to service the computer yourself so that you can be directed to the correct documentation and repair information. It might be recommended to have a Lenovo-authorized service provider repair your computer depending on the complexity of the error or fault.

  • Page 72: Diagnose And Troubleshoot Your Computer

    Diagnose and troubleshoot your computer This section provides introduction to a set of diagnostics and troubleshooting tools at Lenovo Support Web site, the Vantage app, and in your computer. They can help you diagnose common software and hardware issues.

  • Page 73: Hardware Scan

    Lenovo Service Bridge. Lenovo Service Bridge helps to connect your computer with Lenovo diagnosing tools. • Lenovo Support Web site makes periodic updates of the sections to keep improving your experience with your computer. The Web site interface and descriptions of sections might be different from that on your actual interface.

  • Page 74: Recover Your Windows Operating System

    Step 5. If any hardware failure is detected and you are unable to locate and resolve the problem, you can call Lenovo Customer Support Center. See “Call Lenovo” on page 69. Recover your Windows operating system When you encounter some unexpected issues with your operating system, you can choose to recover your operating system by yourself or call Lenovo Customer Support Center.

  • Page 75: Call Lenovo

    In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition license downgrade rights. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the needed information before you contact Lenovo.

  • Page 76: Purchase Accessories Or Additional Services

    • Changes, modifications, or upgrades to device drivers • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, go to: •...
  • Page 77 Lenovo keyboards support various accessibility features. For example: – Tactile markings on some keys for easier identification Tactile markings provide all users with a way to find keys without looking at the keyboard. Lenovo provides bumps for the following keys: –...
  • Page 78 To learn how to use the TrackPoint pointing device, see “Use the TrackPoint pointing device” on page 13 • Industry-standard connectors The industry-standard connectors on Lenovo products enable better compatibility with peripheral devices. • Operating systems...

  • Page 79: Appendix A. Compliance Information

    Compliance ID Machine type(s) • ThinkPad P16v Gen 2 • TP00147C 21KX and 21KY • ThinkPad P16v Gen 2 CAT16 • TP00147C0 for mainland China only / for India only Further compliance information related to your product is available at https://www.lenovo.com/compliance...
  • Page 80 3048 m (10 000 ft) Temperature • Operating: 5°C to 35°C (41°F to 95°F) • Storage and transportation in original shipping packaging: -20°C to 60°C (-4°F to 140°F) • Storage without packaging: 5°C to 43°C (41°F to 109°F) ThinkPad P16v Gen 2 User Guide...
  • Page 81 Note: When you charge the battery, its temperature must be no lower than 10°C (50°F). Relative humidity • Operating: 8% to 95% at wet-bulb temperature 23°C (73°F) • Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F) Appendix A. Compliance information...
  • Page 82 ThinkPad P16v Gen 2 User Guide...

  • Page 83: Appendix B. Notice For Usb Connector Name Update

    Appendix B. Notice for USB connector name update The USB Implementers Forum published a revision of the guideline for USB connector names in September, 2022. Lenovo follows the revised guideline and updates USB connector names accordingly. You can refer to the table below for naming update details.
  • Page 84 ThinkPad P16v Gen 2 User Guide...

  • Page 85: Appendix C. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 86 Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.

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