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Important: • Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. • Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges (ESD).
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-ThinkPad / non-Lenovo alterations. Use good judgment as to the safety of any non-ThinkPad / non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
2. Ensure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. •...
– “FRU identification” on page 20 Important: • Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: https://pcsupport.lenovo.com/supportphonelist...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
Vantage app installed. To download and install a quick test program, go to , and follow the instructions https://www.lenovo.com/diags on the Web site. To run a test using quick test program, do the following: Step 1.
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic program enables you to view system information and test some hardware devices in your computer, such as memory, storage devices, the LCD, and system board buses.
Checking the built-in battery and operational charging This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized manufacturer. The system does not support unauthorized batteries or batteries designed for other systems.
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Wire Voltage (V dc) +2.5 to +3.2 Black Ground • If the voltage is correct, replace the system board. • If the voltage is not correct, replace the coin-cell battery. • If the coin-cell battery discharges quickly after replacement, replace the system board. ThinkPad P16v Gen 2 Hardware Maintenance Manual...
When the latest maintenance diskette and the system program service diskette become available, they will be posted on: https://support.lenovo.com Reset or restore Windows To reset or restore Windows, refer to the information below: Use Lenovo recovery options Step 1. Go to https://support.lenovo.com/HowToCreateLenovoRecovery Step 2.
The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.
Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself.
Step 4. Remove the built-in battery. See “Built-in battery” on page 71. Step 5. Remove the coin-cell battery. See “Coin-cell battery” on page 78. Step 6. Reinstall the coin-cell battery. Step 7. Reinstall the built-in battery. Step 8. Reinstall the base cover assembly. Step 9.
Hibernation mode In hibernation mode, the following occurs: • The system status, RAM, VRAM, and setup data are stored on the solid-state drive. • The system is powered off. Note: If the computer enters the hibernation mode while it is connected to the dock, do not disconnect it before resuming normal operation.
Numeric error codes Symptom or error FRU or action, in sequence 0177 Replace the system board. Bad SVP data, stop POST task—The checksum of the supervisor password in the EEPROM is not correct. 0183 1. Run the ThinkPad Setup program. The settings Bad CRC of Security Settings in EFI Variable.
The battery installed is not supported by this system and Replace the battery. will not charge. Please replace the battery with the correct Lenovo battery for this system. Press the Esc key to continue. This system does not support batteries that are not Replace the battery.
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• We recommend that you speak to our Customer Support Center before attempting to service the computer yourself so that you can be directed to the correct documentation and repair information. It might be recommended to have a Lenovo-authorized service provider repair your computer depending on the complexity of the error or fault.
Blinking patterns Error codes Solutions 0287: Discrete graphics error 1. Reinstall or replace the discrete graphics card (service provider only). 2. If step 1 does not work, replace the system board (service provider only). 0288: Computer display error 1. Reconnect the display cable on both the system board side and the computer display side (service provider only) and check the LCD panel.
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
Table 4. LCD-related symptoms FRU or action, in sequence Symptom or error No beep, power-on indicator on, and a blank LCD during 1. Run LCD Self Test. POST. 2. Replace the system board. • LCD backlight not working. 1. Reseat the LCD connectors. •...
LCD assembly Lenovo Memory Self Repair (for Intel models only) Lenovo Memory Self Repair (hereafter referred to as repair tool) enables you to repair memory single-bit or single-row failure with internal redundant resources. It is recommended that you use the repair tool in the following situations: •...
Create RAID Volume: Create a RAID volume. If no internal storage drives can be used, this option is not available. RAID Volumes: Confirm the information of the created RAID volumes. Non-RAID Physical Disks: Confirm the information of all non-RAID drives. Step 4.
Capacity: Customize the capacity of the RAID volume. The default RAID volume is the largest value. Create Volume: Press Enter to finish configurations of the preceding options and create a volume. Note: The Create Volume option might not be selectable for some reasons, for example, if different types of drives are selected, the option is not selectable.
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If the status of a RAID 1 volume is Failed or Degraded, you can rebuild it through the Intel RST configuration utility. To rebuild a RAID 1 volume, ensure that at least one member drive of the RAID 1 volume works correctly.
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Key combination Function description Fn+P Pause operation. Fn+S Send system request. Fn+N Open system information Window. ThinkPad P16v Gen 2 Hardware Maintenance Manual...
Rear view Description Description Item Item USB-C connector (Thunderbolt 4) Ethernet connector* Power connector * for selected models Bottom Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, reset your computer: 1.
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ThinkPad P16v Gen 2 Hardware Maintenance Manual...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at .
Major FRUs and CRUs ThinkPad P16v Gen 2 Hardware Maintenance Manual...
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Base cover assembly Nano-SIM-card tray* WWAN cable guide rubbers* Wireless WAN antenna assembly* Thermal fan assembly Smart card reader* Smart card reader cable* NFC board* NFC cable* Trackpad cable Trackpad Keyboard Lenovo factory recovery USB key* Power cord* Chapter 7 Locations...
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Notes: • Depending on the computer model, your computer might look different from the illustration above. • The Lenovo factory recovery USB key is used to restore the Microsoft Windows operating system. It might not come with the computer, and a user might order it from https://pcsupport.lenovo.com/...
LCD FRUs and CRUs Table 6. LCD FRUs and CRUs FRU description Self-service Optional-service LCD bezel LCD panel with or without Xrite Chapter 7 Locations...
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Table 6. LCD FRUs and CRUs (continued) FRU description Self-service Optional-service Non-camera-and-microphone rubber* Microphone cable* Microphone rubbers* Microphone board* Camera and LED cable* Microphone rubbers on camera module* Camera module* LCD hinges LCD cover assembly Note: For WLAN models,it comes with two pieces of sponges attached to the LCD cover.
• Spec Connector and cable guide This topic provides information to help Lenovo-authorized service technicians identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs and CRUs” on page 50 and “LCD FRUs and CRUs” on page 53.
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System board connectors and cables (for selected models) Table 8. System board connector and cable guide Internal cable required Connector/feature Cable connection Connect a USB-C compatible or USB-C (Thunderbolt 4) connector (external) Thunderbolt 4 compatible device to this connector. USB-C (Thunderbolt 4) connector Connect a USB-C compatible or (external) Thunderbolt 4 compatible device...
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Table 8. System board connector and cable guide (continued) Internal cable required Connector/feature Cable connection Smart card reader connector Smart card reader cable Connect one end to the smart card (internal) reader and the other end to this connector. NFC connector (internal) NFC cable Connect one end to the NFC board and the other end to this...
The keyboard assembly comes Keyboard connector (internal) with the cable. Connect the cable to this connector. Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: https://support.lenovo.com/partslookup ThinkPad P16v Gen 2 Hardware Maintenance Manual...
Go to and follow the instructions on the screen to https://www.lenovo.com/maintenanceutilities create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. Step 3. Restart the computer. ThinkPad P16v Gen 2 Hardware Maintenance Manual...
Go to and follow the instructions on the screen to https://www.lenovo.com/maintenanceutilities create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. Step 3. Restart the computer. Step 4. When the logo screen is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.
To check what ECAs have been previously applied to the machine, use the ECA Information Read/Write function on the LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key. Step 1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer. Step 2.
Step 5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery Step 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu. Select Config ➙...
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Torque Step Screw (quantity) Color M2 x 9.3 mm, flat-head, nylon-cated (2) Black 0.181 Nm (1.85 kgf-cm) Chapter 9 Removing or replacing a FRU...
When installing: Configure the keyboard language in UEFI BIOS. Base cover assembly Follow the instructions to replace the base cover assembly. Before you start, read and print the following instructions. Generic Safety and Compliance Notices Note: Do not remove the base cover assembly when your computer is connected to ac power. For access, do the following: 1.
Step Screw (quantity) Color Torque Black 0.290 Nm M2.5 x 8.7 mm, flat-head, nylon-cated (4) (3.0 kgf-cm) M2.0 x 9.3 mm, flat-head, nylon-cated (2) Black 0.181 Nm (1.85 kgf-cm) Black 0.181 Nm M2.0 x 6.5 mm, flat-head, nylon-cated (3) (1.85 kgf-cm) Note: Prepare a pry tool to release the hooks.
Item Item GEO label Country label IMEI label Genuine Microsoft label (Windows 10) S/N label COA label USA RTC Battery warning label Asset tag Memory module Follow the instructions to replace the memory module. For access, remove these FRUs in order: •...
Note: Memory module replacement might cause memory retraining during POST. When memory retraining occurs, the screen might be blank. You might see the LED indicators on Esc, F1, and F4 blinking sequentially to indicate the progress. Do not press the power button to interrupt the process. Wait a few minutes until the logo screen is displayed.
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Your computer has two M.2-solid-state-drive slots. When you configure the M.2-solid-state-drive slot in the UEFI BIOS menu, ensure that you select the correct menu item. • Slot : ATA HDD2 or NVMe0 • Slot : ATA HDD3 or NVMe1 1. Turn off the computer and disconnect the computer from ac power and all connected cables. 2.
Built-in battery Follow the instructions to replace the built-in battery. DANGER Use only the Lenovo-authorized battery specified for the computer. Any other battery could ignite or explode. Important notice for replacing a battery Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use.
The following information is only for the computer with user-installable modules. Ensure that you use only a Lenovo-authorized wireless module specifically tested for this computer model. Otherwise, the computer will generate an error-code beep sequence when you turn on the computer.
Type 1 Note: A Mylar film might cover the wireless WAN card. To access the wireless WAN card, peel off the film first. Step 1. Remove the wireless WAN card as shown below. Torque Step Screw (quantity) Color M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm)
Note: During installation, ensure that you connect the cables with different colors to the corresponding connectors on the card according to the illustrations above: the orange cable to the connector labeled ORANGE, the blue cable to the connector labeled BLUE, the white and grey cable to the connector labeled WHITE GREY, and the black and grey cable to the connector labeled BLACK GREY.
Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (1) (1.85 kgf-cm) Note: During installation, ensure that you connect the cables with different colors to the corresponding connectors on the card according to the illustrations above: the orange cable to the connector labeled ORANGE, the blue cable to the connector labeled BLUE, the white and grey cable to the connector labeled WHITE GREY, and the black and grey cable to the connector labeled BLACK GREY.
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Step 2. Install thermal fan assembly in reverse order. When installing: • Ensure that the connectors are attached firmly. • Do not press the top of the fan cover and the fan hub. • If you are installing back the same thermal fan assembly you have removed (not installing a new one), before you attach the fan assembly to the computer, clean all thermal grease that has been used and then apply new thermal grease.
I/O bracket Follow the instructions to replace the I/O bracket. For access, remove these FRUs in order: • “Removing the nano-SIM card and nano-SIM card tray” on page 64 • “Base cover assembly” on page 66 Step 1. Remove the I/O bracket as shown below. Step Screw (quantity) Color...
Coin-cell battery Follow the instructions to replace the coin-cell battery. DANGER Use only the Lenovo-authorized battery specified for the computer. Any other battery could ignite or explode. For access, remove these FRUs in order: • “Removing the nano-SIM card and nano-SIM card tray” on page 64 •...
Step 2. Install the coin-cell battery in reverse order. When installing: • Ensure that the connector is attached firmly. • Reset the system date and time in the BIOS menu. Keyboard bezel assembly Follow the instructions to replace the keyboard bezel assembly. For access, remove these FRUs in order: •...
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Note: Remove the keyboard bezel assembly carefully. Step 2. Install the keyboard bezel assembly as shown below. ThinkPad P16v Gen 2 Hardware Maintenance Manual...
When installing: Ensure that the connectors and latches are attached firmly. Power button with fingerprint reader and bracket Follow the instructions to replace the power button with fingerprint reader and bracket. For access, remove these FRUs in order: • “Removing the nano-SIM card and nano-SIM card tray” on page 64 Chapter 9 Removing or replacing a FRU...
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• “Base cover assembly” on page 66 • “Keyboard” on page 64 • “Built-in battery” on page 71 • “I/O bracket” on page 77 • “Keyboard bezel assembly” on page 79 Step 1. Remove the power button with fingerprint reader and bracket as shown below. Step Screw (quantity) Color...
Trackpad and trackpad cable Follow the instructions to replace the trackpad and trackpad cable. For access, remove these FRUs in order: • “Removing the nano-SIM card and nano-SIM card tray” on page 64 • “Base cover assembly” on page 66 •...
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Step Screw (quantity) Color Torque M1.6 × L1.8 mm, flat-head, nylon-coated (7) Silver 0.1 Nm (1.1 kgf-cm) • Non-NFC models Step Screw (quantity) Color Torque M1.6 × L1.8 mm, flat-head, nylon-coated (7) Silver 0.1 Nm (1.1 kgf-cm) Step 3. Install the trackpad and trackpad cable in reverse order. When installing: 1.
2. Install the trackpad with jig as shown and install the screws to fix the trackpad. 3. Remove the Jig. Notes: • A mylar might cover the trackpad, and ensure that you attach the mylar to the trackpad after replacement. •...
Step Screw (quantity) Color Torque M1.6 × L1.8 mm, flat-head, nylon-coated (4) Silver 0.1 Nm (1.1 kgf-cm) Step 2. Install the smart card reader and smart card reader cable in reverse order. When installing: Ensure that the connectors are attached firmly. Speaker assembly Follow the instructions to replace the speaker assembly.
Step Screw (quantity) Color Torque M2 x 2 mm, flat-head, nylon-coated (3) Black 0.181 Nm (1.85 kgf-cm) Step 2. Install the speaker assembly in reverse order. When installing: • Ensure that the connector is attached firmly. • Ensure that the cable is routed properly. Wireless WAN antennas (for selected models) Follow the instructions to replace the wireless WAN antennas.
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Torque Step Screw (quantity) Color M2 × 4 mm, flat-head, nylon-coated (4) Black 0.181 Nm (1.85 kgf-cm) Step 2. Install the wireless WAN antennas in reverse order. When installing: Ensure that the connector is attached firmly. Chapter 9 Removing or replacing a FRU...
Note: After replacing the system board, use the Maintenance Utility to bind the model type, serial number, and Brand ID of the computer with the new system board. Refer to https://support.lenovo.com/us/en/ for instructions on how to do that. As an alternative, you also can use the Golden Key U1 solutions/HT506954 tool for that purpose.
Replace the system board Follow the instructions to replace the system board. Step 1. Remove the system board as shown below. Chapter 9 Removing or replacing a FRU...
The process of writing product information can only be used once and if unsure, consider getting support from a Lenovo-authorized service technician. Step 1.
the computer will restart automatically. Do not turn off the computer and disconnect the computer from ac power during the whole process. LCD hinge caps Follow the instructions to replace the LCD hinge caps. For access, remove these FRUs in order: •...
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• “LCD hinge caps” on page 93 • “Thermal fan assembly” on page 75 Step 1. Remove the LCD unit as shown below. Step Screw (quantity) Color Torque M2.5 × 4.5mm, flat-head, nylon-coated (4) Black 0.294 Nm (3.0 kgf-cm) ThinkPad P16v Gen 2 Hardware Maintenance Manual...
Step 2. Install the LCD unit in reverse order. When installing, ensure that the connectors are attached firmly. Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Chassis assembly Follow the instructions to replace the chassis assembly.
For access, remove these FRUs in order: • “Removing the nano-SIM card and nano-SIM card tray” on page 64 • “Base cover assembly” on page 66 • “Keyboard” on page 64 • “Built-in battery” on page 71 • “I/O bracket” on page 77 •...
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Step 1. Notes: • Do not pull the tapes too fast, otherwise, the tapes might snap. • Remove the tapes together with the sponges. Pull out each tape slowly in the direction as shown until the adhesive tapes are all released from LCD unit.
Installation steps Follow the instructions to install the LCD panel and elastic adhesive tapes. Step 1. Peel off the release liners from one side of the new elastic adhesive tapes. Apply the tapes to the correct locations. Peel off the release liners from the other side of the tapes. Ensure that the tapes are applied correctly as shown.
Step 2. Attach the LCD cable to the LCD panel as shown. Turn over the LCD panel to secure the LCD panel with tapes. How to install new color profiles for LCD panel with the factory color calibration feature Follow the instructions to install new color profiles for LCD panel with the factory color calibration feature. Step 1.
Remove the microphone rubbers. Step 2. Install the camera-and-microphone module and cable in reverse order. Wireless LAN and Wireless WAN MIMO antenna assembly Follow the instructions to replace the wireless LAN and wireless WAN MIMO antenna assembly. For access, remove these FRUs in order: •...
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• “Base cover assembly” on page 66 • “Keyboard” on page 64 • “Built-in battery” on page 71 • “I/O bracket” on page 77 • “Keyboard bezel assembly” on page 79 • “LCD hinge caps” on page 93 • “Thermal fan assembly” on page 75 •...
Turn over the computer and install the cables on wireless WWAN card as shown below. Antenna locations The following illustration shows the antenna locations. ThinkPad P16v Gen 2 Hardware Maintenance Manual...
Wireless LAN mian antenna (gray) Wireless WAN MIMO 1 antenna* (white and gray) Wireless WAN MIMO 2 antenna* (black and gray) Wireless LAN auxiliary antenna (black) Wireless WAN main antenna* (orange) Wireless WAN auxiliary antenna* (blue) * for selected models LCD cover assembly For access, remove these FRUs in order: •...
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• “LCD panel and elastic adhesive tapes” on page 96 • “LCD hinges” on page 99 • “Camera-and-microphone module and cable” on page 100 • “Wireless LAN and Wireless WAN MIMO antenna assembly” on page 102 ThinkPad P16v Gen 2 Hardware Maintenance Manual...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Trademarks Lenovo, Lenovo logo, ThinkPad, ThinkPad logo, TrackPoint, and UltraConnect are trademarks of Lenovo. Intel, Intel Optane, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
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