Samsung NX60A6511 Service Manual
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Samsung NX60A6511 Service Manual

Samsung NX60A6511 Service Manual

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GAS RANGES
GAS RANGES
MODELS AND
MODEL CODES : NX60A6511**
1. Precaution
2. Specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
6. PCB Diagrams
CONTENTS

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  • Page 1 GAS RANGES MODELS AND MODEL CODES : NX60A6511** GAS RANGES CONTENTS 1. Precaution 2. Specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram 6. PCB Diagrams...
  • Page 2 Samsung’s express prior written consent. Samsung reserves the right, at its sole discretion, to change, modify, add or remove portions of any part of this manual at any time. It is your responsibility to check the manual periodically for changes.

  • Page 3: Table Of Contents

    • Contents 1. Precaution ......................5 1-1 Forward .
  • Page 4 • Contents 4. Troubleshooting ....................60 4-1 Failure Display Codes .

  • Page 5: Precaution

    1-1 Forward This SAMSUNG Service Manual, “Slide In Gas Ranges,” provides the technician with information on the operation and service of the slide in self-cleaning gas ranges. It is to be used as a training service manual. For specific information on the model being serviced, refer to the user manual or tech sheet provided with the gas range.

  • Page 6: Important Safety Instructions

    This document can not be used without Samsung’s authorization. 1. Precaution 1-3 Important Safety Instructions Read and follow all instructions before using or servicing the range to prevent death, personal injury, fire, explosion, and/or property damage. This guide does not cover every possible condition that may occur. For further assistance, contact a licensed technician or the manufacturer.

  • Page 7: Surface Burners

    This document can not be used without Samsung’s authorization. 1. Precaution SURFACE BURNERS • Use Proper Pan Size – This appliance is equipped with CAUTION one or more surface burners of different sizes. Select utensils having flat bottoms large enough to cover Do not store items of interest to children in the surface burner flames.

  • Page 8: Self-Clean Ovens

    This document can not be used without Samsung’s authorization. 1. Precaution SELF-CLEAN OVENS • Important Instruction – In the event the self-clean mode “F” code goes on or three long beeps sound, the oven is malfunctioning in the self-clean mode.

  • Page 9: Specifications

    This document can not be used without Samsung’s authorization. 2. Specifications 2. Specifications 2-1 New Appearance Design • New Freestanding Design • Biggest Capacity • Big Fish Burner • Self cleaning system • Convection cooking • Air fry mode • WI-FI...

  • Page 10: Oven Features [Nx60A6511S*]

    This document can not be used without Samsung’s authorization. 2. Specifications 2-2 Oven Features [NX60A6511S*] Display Oven Vents Surface burners Surface burner knobs (5 pcs) Removable oven door Storage drawer Broil oven burner Oven light Oven rack system Convection fan...

  • Page 11: Control Panel - Oven

    This document can not be used without Samsung’s authorization. 2. Specifications 2-3 Control Panel - Oven Oven Modes Activates each oven modes (Convection Bake, Convection Roast, Bake or Broil.). Air Fry Activates Air Fry mode. Self Clean Burn off food residues in the oven at very high temperatures.

  • Page 12: Control Panel - Gas Cooktop

    This document can not be used without Samsung’s authorization. 2. Specifications 2-4 Control Panel - Gas Cooktop LIGHTING A GAS SURFACE BURNER Make sure all surface burners are positioned and assembled properly. 1. Push in and turn the control knob to the LITE position. You will hear a “clicking”...

  • Page 13: Table Of Specifications

    This document can not be used without Samsung’s authorization. 2. Specifications 2-5 Table of Specifications Model NX60A6511 Colour Stainless Steel Controls Control Type - Oven Membrane + Film Touch Control Type - Cooktop Weighted Knob Display Type Digital LED Display Color...
  • Page 14 This document can not be used without Samsung’s authorization. 2. Specifications Model NX60A6511 Oven Convection/Element Wattage Fan Convection Total amperage Total wattage 720W Voltage and required breaker size 120V/60Hz(Circuit breaker : 20A) Oven Capacity (cu.ft) Broiler Bake Burner (BTU/h) 18,000...

  • Page 15: Accessories

    This document can not be used without Samsung’s authorization. 2. Specifications 2-6 Accessories Quantity Item Description Code No. Remark NX60A6511 ASSY GRATE SIDE DG94-03921A ASSY GRATE CENTER DG94-03922A PLATE GRIDDLE DG61-01469A RACK WIRE DG75-01001D...

  • Page 16: Disassembly And Reassembly

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3. Disassembly and Reassembly ■ Tool for assembly and disassembly Item How to use Pictures Screw driver Use for assembly and disassembly of all screws. Tubing Wrench Use for assembly and disassembly of tubing to the cup.

  • Page 17: Step A) - Cover Case-Top Cover-Wire Lt/Rt / Cover-Back / Cover Connector

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-1 (Step A) - Cover Case-Top Cover-Wire Lt/Rt / Cover-Back / Cover Connector WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.

  • Page 18: Step B) - Assy Frame Cooktop

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-2 (Step B) - Assy Frame Cooktop WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 19 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation 1. Turn off the electrical supply going to the range. 2. Shut off the gas shut-off valve in the gas supply ASSY ASSY GRATE GRATE line to the range.

  • Page 20: Step C) - Assy Chassis Manifold Panel, Knob

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-3 (Step C) - Assy chassis manifold panel, Knob WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 21 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation # # Caution : Don’t make dent, scratch Caution : Don’t make dent, scratch 6. Remove all cooktop burner screw (12ea). Assy chassis...

  • Page 22: Step D) - Oven Door

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-4 (Step D) - Oven Door WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 23 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation To remove Oven Door : 1. Fully open the door. 2. Pull the hinge locks downward (use pliers). 3. Firmly grasp both side of the door at the top.

  • Page 24: Step E) - Side Panel

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-5 (Step E) - Side Panel WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 25 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation 1. Follow the Step A, B and C. 2. Remove 4 screws from top side of Side Panel. Side Panel 3. Remove 4 screws from back side of Side Panel.

  • Page 26: Step F) - Assy Cooktop Burner

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-6 (Step F) - Assy Cooktop Burner WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.

  • Page 27: Step G) - Assy Control Box

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-7 (Step G) - Assy Control Box WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 28 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation 1. Follow Step A,B. 2. Remove 3 screw on each Support guard L/R. 3. Take off all wire harness and remove 1 screw Assy Control Box on Bracket PCB.

  • Page 29: Spark Module

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-8 Spark Module WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.

  • Page 30: Pcb

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-9 PCB WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. WARNING EXPLOSION, FIRE, AND ASPHYXIATION HAZARD Shut off gas supply to the range before servicing.

  • Page 31: Holder Pcb & Membrane Touch + Bracket

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-10 Holder PCB & Membrane Touch + bracket WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.

  • Page 32: Bracket Pcb

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-11 Bracket PCB WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.

  • Page 33: Spark Module

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-12 Spark Module WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.

  • Page 34: Step B) - Chassis Manifold Panel, Knob And Switch Ignition

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-13 (Step B) - Chassis Manifold Panel, Knob and Switch Ignition WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 35 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Parts Code DG94-03950D (STS) DG94-03950E (BLK CAVIAR) Knob DG94-03955A (BLK) DG94-03955B (WHT) Switch Ignition DG96-00838A 8. Place a finger behind each side of the switch ignition and pull it straight out to release it from the control shaft.

  • Page 36: Valve Cooktop

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-14 Valve Cooktop WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 37 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Parts Code Color Valve (RF) DG94-03887A Black Valve (LF) DG94-03636A Green Valve (C) DG94-03637A Blue Valve (RR) DG94-03638A Violet Valve (LR) DG94-03639A Pink 1.

  • Page 38: Burner Cup

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-15 Burner Cup WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 39 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation 1. Turn off the electrical supply going to the range. Tube Tube 2. Shut off the gas shut-off valve in the gas Gas Orifice...

  • Page 40: Switch-Door Plunger

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-16 Switch-Door Plunger WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.

  • Page 41: Assy Lamp Bulb

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-17 Assy Lamp Bulb WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.

  • Page 42: Sensor-Thermistor

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-18 Sensor-Thermistor WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock. WARNING EXPLOSION, FIRE, AND ASPHYXIATION HAZARD Shut off gas supply to the range before servicing.

  • Page 43: Gasket Door

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-19 Gasket Door Parts Explanation Photo Explanation 1. Open the oven door to its fully down position. 2. Pull the ends of the gasket out of the liner holes.

  • Page 44: Handle-Door, Glass Inner

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-20 Handle-Door, Glass Inner Parts Explanation Photo Explanation 1. Remove Door from the oven. 2. Remove two handle screws (top) and 3 Handle-Door, screw-tapping (bottom), then separate Assy Glass Inner Door Sub.
  • Page 45 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation To remove Handle-Door 1. Remove 2 screws to remove Handle-Door. Handle-Door, To remove Glass-Inner (Up) Glass Inner 1. Remove 6 screws to remove each Assy Hinge.
  • Page 46 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation 5 Shorter Holes on this side (Away from coating side) Coating side this way Check with multimeter: Coating side: resistance < 100Ω CAVITY SIDE GLASS :...

  • Page 47: Assy Drawer

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-21 Assy Drawer WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.

  • Page 48: Burner Broil

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-22 Burner Broil WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 49 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation HEATER HEATER CONNECTOR CONNECTOR 1. Follow the step A. 2. Disconnect the connector of the HSI. (Identify and mark the two wires going to HSI.)

  • Page 50: Hot Surface Ignitor (Hsi) Of The Burner Broil, Nozzle Broil, Holder Nozzle Broil

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-23 Hot Surface Ignitor (Hsi) Of The Burner Broil, Nozzle Broil, Holder Nozzle Broil WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.

  • Page 51: Burner Bake

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-24 Burner Bake WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.

  • Page 52: Hot Surface Ignitor (Hsi) Of The Burner Bake, Nozzle Bake-Burner, Holder Bake-Burner

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-25 Hot Surface Ignitor (HSI) of the Burner Bake, Nozzle Bake-Burner, Holder Bake- Burner WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.

  • Page 53: Motor Convection

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-26 Motor Convection WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 54 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation CONNECTOR CONNECTOR 1. Turn off the electrical supply going to the range. 2. Shut off the gas shut-off valve in the gas supply line to the range.

  • Page 55: Assy Valve Safety

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-27 Assy Valve Safety WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.
  • Page 56 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation 1. Turn off the electrical supply going to the range. 2. Shut off the gas shut-off valve in the gas supply line to the range.

  • Page 57: Assy Power Cord

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-28 Assy Power Cord WARNING Disconnect power before servicing the range. Replace all panels before operating range. Failure to do so can result in death or electrical shock.

  • Page 58: Assy Valve Regulator

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-29 Assy Valve Regulator Parts Explanation Photo Explanation 1. Turn off the electrical supply going to the range. 2. Shut off the gas shut-off valve in the gas supply line to the range.
  • Page 59 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation Detailed Changing Points Detailed Changing Points Part Detailed Changing Points Part Old Version New Version Part Detailed Changing Points Detailed Changing Points Old Version...

  • Page 60: Troubleshooting

    This document can not be used without Samsung’s authorization. 4. Troubleshooting 4. Troubleshooting 4-1 Failure Display Codes There are two kinds of error codes. One denotes an oven temperature sensor error and the other denotes a safety error. Possible error codes during use can be checked before service.

  • Page 61: Hidden Key List

    This document can not be used without Samsung’s authorization. 4. Troubleshooting Hidden key list Numeric UI Range 6111 Range 6711/6511/6311 Function Time Key1 Key2 Key1 Key2 Child Lock 3sec Lock(3sec) Lock(3sec) Settings 3sec Clock Clock Sabbath Mode On/Off 3sec Bake...

  • Page 62: Information Codes

    2. If there is not problem of knob position and wire connection, function. replace PCB and Switch Ignition. ** If these solutions do not solve the problem, contact a local Samsung service center or call 1-800-SAMSUNG (1-800-726-7864). Oven Sensor information...
  • Page 63 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes “C-20” Disconnect power < oven sensor > Measure sensor resistance. Replace oven sensor. (1080Ω at the room temperature) * reconnect Check the connecting condition of harness...
  • Page 64 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information code Meaning SOLUTION 1. Disconnect power. Open the back cover. Disconnect sensor harness from control. Measure sensor resistance :1080Ω at the room temperature → If there are any problems, replace oven sensor.
  • Page 65 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes D L B : TB201 (1, 2-3, 4) BROIL : TB206 (1, 2-3, 4) Bake “C-21” BAKE : TB205 (1, 2) - TB206 (3, 4) * BROIL/BAKE Heater resistance : Broil 30-800 Ω...
  • Page 66 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information code Meaning SOLUTION 1. Disconnect power. Open the back cover. Check whether harness has been connected with door lock switch and motor. 2. Confirm whether resistance value of door lock motor is normal.
  • Page 67 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes “C-d1” * Disconnect power. * Disconnect harness connected with Lock motor. Door lock Switch Lock Motor * Lock motor switch check (Open : ∞Ω, Close : 0Ω) * Replace micro switch or Lock motor.
  • Page 68 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information code Meaning SOLUTION 1. Check it touch film tail is connected fully. Sub↔Touch communication 2. Replace Main PCB. C-F2 information 3. Replace Assy Control Box.

  • Page 69: Error Trouble Shooting

    This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY * Check the circuit breaker or fuse for the range * Measure the input voltage at the plug. circuit. (120VAC) * Make sure all wires are connected to the PCB.
  • Page 70 This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY * Make sure the harness connections at the PCB terminals have not come loose or disconnected. * Repair or replace the harness. (Bake : TB205, BROIL : TB206,...
  • Page 71 This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting REMEDY SYMPTOM DIAGNOSIS * Make sure the door lock feature is * Unlock the controls by pressing and holding the not turned on. lock key for 3 or more seconds.
  • Page 72 This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY * The insulation around the oven will give off a slight odor until the adhesive has cured. This should go away after the first couple of oven uses.
  • Page 73 This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY * Check the harness connections at the * Reconnect loose connection or replace damaged spark module. harness. * Disconnect the spark module terminal for the * Check the spark module.
  • Page 74 This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY * Check for crimped gas line between the pressure gas regulator and the surface burner control * Replace the damaged gas line. All surface burners manifold.

  • Page 75: Control Parts

    This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Control parts No display No display. Make sure that power cord is Make sure that power cord is connected. Insert the power cord. connected. Check the voltage of the Power cord Check the voltage of the Power Replace the Power cord.
  • Page 76 This document can not be used without Samsung’s authorization. 4. Troubleshooting Control parts Touch Keypad is not working properly Touch control keypads are not working properly. Touch Lock button on the Make sure the Door lock feature is Touch the Start/Set keypad keypad for three or more not turned on.
  • Page 77 This document can not be used without Samsung’s authorization. 4. Troubleshooting Control parts Buzzer does not beep when keypad is touched Buzzer does not beep when keypad is touched. Faulty buzzer on PCB. Replace the PCB.

  • Page 78: Cooktop Parts

    This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-3 Cooktop parts Cooktop burner not lighted [Gas malfunction] No cooktop burners will light. * Make sure the gas supply valve to * Fully open the gas supply valve.
  • Page 79 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop parts Cooktop burners not lighted [Electric malfunction] No cooktop Burners will light. *Plug in the power cord and/or * Make sure there is power to the reset the circuit breaker for the range.
  • Page 80 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop parts One cooktop burner not lighted [Electric malfunction] One cooktop burner will not light. Check whether the burner head and Assemble the burner head and cap is properly assembled.
  • Page 81 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop / Oven parts Gas Leaked Gas Leaked Check gas pipes on back side are properly Assemble the gas pipes on the right assembled. (10 points) position. Assemble the gas pipes on the right Check the Assy Valve Cooktop tube are position.
  • Page 82 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop / Oven parts The flame looks abnormal. [Yellow tip / Lift flame] 1.92 1.04 1.38 0.83 Yellow tip / Lift flame 1.40 0.83 1.92 1.12 1.00 0.62 Check whether the burner heads and Place the burner heads and caps properly.
  • Page 83 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop / Oven parts Flame size is too big or too small Flame size is too big or small. Check the orifice nozzle diameter. Replace the orifice nozzle. Reverse the direction of the orifice.

  • Page 84: Oven Parts

    This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-4 Oven parts Oven burner will not light [Broil / Bake burner] Oven burner will not light. Turn on the cooktop burners to check whether the gas is Open the gas valve.
  • Page 85 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts Oven temperature rises too slowly [Electric malfunction] Bake (120VAC) Bake (120VAC) Broil (120VAC) Broil (120VAC) Oven Temp rises to slowly. Turn on the cooktop burners to check whether the gas is Open the gas valve.
  • Page 86 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts Oven temperature rises too fast. [Electric malfunction] Oven Temp rises to fast. Bake (120VAC) Bake (120VAC) Broil (120VAC) Broil (120VAC) * Check to see if oven exceeds 400℉(204℃) * Repair or replace the harness.
  • Page 87 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts Oven temperature rises too slow or too fast [Gas malfunction] Oven temperature rises too slow or too fast. * Make sure the gas supply valve to the * Fully open the gas supply valve.
  • Page 88 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts Oven lamp not working Oven lamp is not working * While holding the oven door open, * Make sure the control lockout feature is press and hold the lockout keypad for not turned on.
  • Page 89 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts Convection fan not working Convection fan not working. RY208 RY208 Measure resistance value of Motor terminal after taking off harness from Replace the Motor. Motor. [25Ω±7%] After select the Air Fry Mode, wait for Measure the voltage of 10mins.
  • Page 90 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts Wi-Fi Connection is not working Step.1 - Check whether Wi-Fi icon showed. - If the Wi-Fi icon is not displayed, register the range to SmartThings app by referring to the following instructions.

  • Page 91: Wiring Diagram

    This document can not be used without Samsung’s authorization. 5. Wiring Diagram 5. Wiring Diagram 5-1 Wiring Diagram Wiring Diagram...

  • Page 92: Pcb Diagrams

    This document can not be used without Samsung’s authorization. 6. PCB Diagrams 6. PCB Diagrams 6-1 Main PCB...

  • Page 93: Explanation Of Main Pba (Gas Best 6711)

    This document can not be used without Samsung’s authorization. 6. PCB Diagrams 6-2 Explanation of Main PBA (Gas Best 6711) Location Function CNP100 AC Power Input RY200 DLB(Dual Line Breaker) Relay TB201 Terminal from Heater & N to DLB Relay...

  • Page 94: Pin Diagram (Gas Best 6711)

    This document can not be used without Samsung’s authorization. 6. PCB Diagrams 6-3 Pin Diagram (Gas Best 6711) ▶ CNS470 ▶ CNS300 1. +5V 1. DOOR-SW 2. SGND 2. - 3. DIS-DIO 3. SGND ▶ CNS450 4. DIS-CLK 4. DOOR-LOCK-SW 1.

  • Page 95: Explanation Of Touch Keypad

    This document can not be used without Samsung’s authorization. 6. PCB Diagrams ■ Gas Model Relay Option Best Better Good Base Location Control Item 6711 6511 6311 6111 RY205 Conv. Heater RY206 Door Lock Motor RY207 Oven Lamp RY208 Conv. Fan...
  • Page 96 North & Latin America gspn3.samsungcsportal.com China china.samsungportal.com This service manual is the property of Samsung Electronics Co., Ltd. © Samsung Electronics Co., Ltd. May. 2023. Any unauthorized use of this manual can be punished under applicable Printed in Korea international and/or domestic law.

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