Media Misfeeds - Dell Color Laser Printer 7130cdn User Manual

Troubleshooting

Media Misfeeds

Probable Causes
The media is not correctly positioned in the tray.
The number of sheets in the tray exceeds the
maximum sheets allowed.
The media guides are not correctly adjusted to the
media size.
Warped or wrinkled media is loaded in the tray.
The media is moist from humidity.
Unsupported media (wrong size, thickness, type,
etc.) is being used.
The recommended transparency or label sheet is
facing the wrong way in Tray 1 (MPT).
Envelopes are loaded incorrectly in the tray..
The media feed roller is dirty.
120 Dell 7130cdn Professional Color Printer
User Guide
Solutions
Remove the misfed media and reposition the
media properly in the tray. Ensure that the media
guides in the tray are set correctly.
Remove the excess media and load media below
the fill line.
Adjust the media guides in the tray to match the
size of the media.
Remove the media, smooth it out, and reload it. If
it still misfeeds, do not use that media.
Remove the moist media and replace it with new,
dry media.
Special media must be loaded in Tray 1 (MPT)
only.
Use Dell-approved media. See
on page 43.
Load the transparencies or label sheets according
to the manufacturer's instructions.
Envelopes must be loaded LEF. To use SEF, you
must define a SEF custom size.
Clean the media feed roller. For more details, see
Maintenance and Cleaning
Supported Media
on page 88.