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Sofar CH1000 User Manual

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USER
MANUAL
SOFAR CH1000
Shenzhen SOFARSOLAR Co., Ltd.
Shenzhen SOFARSOLAR Co., Ltd.

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  • Page 1 USER MANUAL SOFAR CH1000 Shenzhen SOFARSOLAR Co., Ltd. Shenzhen SOFARSOLAR Co., Ltd.
  • Page 2 Shenzhen SOFARSOLAR Co., Ltd. Shenzhen SOFARSOLAR Co., Ltd. 11/F, Gaoxinqi Technology Building, District 67, XingDong Community, XinAn Street, Bao’An District, Shenzhen, China SOFARSOLAR GmbH Krämerstrasse 20 72764 Reutlingen Germany Email: service.uk@sofarsolar.com service@sofarsolar.com Web: www.sofarsolar.com Document number Issue 01 / 12.2023 English...

  • Page 3: Table Of Contents

    Installing CH1000 . . . . . . . . . . . . . . . . . . .
  • Page 4 SOFAR Cloud/APP Operation . . . . . . . . . . . . . . . . . . .
  • Page 5 Fault Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Routine maintenance .

  • Page 6: Software Licenses

    The user manual describes the CH1000 installation, cable connection, real-time monitoring, and troubleshooting methods. Before installing and using the CH1000, familiarize yourself with the functions and features of the CH1000, and read the safety information in this document carefully. Scope of application...

  • Page 7: Description Of Safety Symbols

    WARNING WARNING − Indicates a moderate potential hazard which, if not avoided, will result in injury or death. NOTE NOTE − Indicates a potential hazard that, if not avoided, will result in equipment failure or property damage. 2/92 SOFAR CH1000...

  • Page 8: Basic Safety Information

    Basic Safety Information Basic Safety Information Basic Safety Information Please read the safety precautions in this manual carefully, as ignoring them may result in serious personal injury or death. If you have problems reading the following information, please contact SOFARSOLAR. 1 .1 1 .1 Safety instructions...

  • Page 9: Device Identification Protection

    The model number of the CH1000 can be obtained from the nameplate, which is located on the back of the CH1000.The SN of the CH1000 is located on the front of the CH1000 in the lower left-hand corner of the QR code.
  • Page 10 Basic Safety Information DANGER DANGER − Before electrical connection, ensure that the product is not damaged, oth- erwise it may cause danger. − Before electrical connection, ensure that the product and all switches con- nected to it are set to “OFF”; otherwise, electric shock may occur. −...
  • Page 11 Do not make unauthorized modifications or use parts not sold or recommended by the company, which may result in electric shock or fire hazard. DANGER DANGER − Disconnect all power sources before performing any main- tenance work. 6/92 SOFAR CH1000...
  • Page 12 Basic Safety Information − Do not disassemble the internal components of the equip- ment without authorization, and SOFARSOLAR will not bear the warranty and joint and several responsibility for any damage caused. − To prevent accidents from occurring when uninvolved WARNING WARNING persons are close by, maintenance personnel may place...

  • Page 13: Product Description

    2 .1 Product Introduction Product Introduction CH1000 is an all-in-one product that integrates multi-device remote and local monitoring, parameter setup, feed-in limitation, firmware upgrade, etc. In- cludes 4 models CH1000A, CH1000B, CH1000C and CH1000D. CH1000 exterior dimensions (L*W*H): 218*125*34, unit: mm. the illustration shows the CH1000C model, the specific antenna according to the model op- tional.
  • Page 14 Long press the reset key for 10s the device will restore the factory settings, all configurations will be restored to the factory settings, the inverter and meter connected to this device need to be re-added, and the CH1000 needs to be re-distributed.

  • Page 15: Product Features

    Product Description If the NET LED flashes slowly, it means that the network connection is nor- mal but no connection has been established with SOFAR Cloud, you need to check the local network firewall settings and add the domain name pv-emqx.

  • Page 16: Product Networking

    Product Description 2 .3 2 .3 Product Networking Product Networking CH1000 can be used in micro inverter and commercial & string inverter scenar- ios. string inverter scenarios – inverter connected to CH1000 via RS485 – CH1000 connected to meter via RS485 –...
  • Page 17 Product Description Micro inverter scenarios – Micro inverter connected to CH1000 via Sub-1G – AC battery connected to CH1000 via RS485 – CH1000 connected to meter via RS485 – CH1000 connected to SOFAR Cloud via WiFi/Ethernet/4G The typical network diagram for a micro inverter scenario is shown in the fol- lowing figure, which may vary depending on the actual access device.

  • Page 18: Unpacking And Storage

    It is recommended that you remove the outer packaging of the CH1000 when you are ready to install it. Please check the delivery contents for completeness according to the packing list inside the package when you receive the product.
  • Page 19 8P terminal block DIN-rail bucklue(Optional) M3*6 flat head screws(Optional) Plastic expansion tube ST4.8*30 self-tapping screws Terminal resistance Power supply adapter (optional) DIN-rail power supply (optional) DC power supply cable (optional) DIN-Rail(Optional) Document Certificate of conformity Retaining Bumps (Optional) 14/92 SOFAR CH1000...

  • Page 20: Checking For Transportation Integrity

    3 .3 Storage Storage You need to pay attention to the following when you store the CH1000 if you do not put CH1000 into use immediately after you receive it. • Pack the CH1000 in its original packaging, retaining the desiccant and seal- ing it with adhesive tape •...

  • Page 21: Product Installation

    Product Installation Product Installation Product Installation 4 .1 4 .1 Tool Preparation Tool Preparation You must obtain the following tools before installing the CH1000: Number Tool Description Purpose Wire stripper Wire stripping Phillips screw- Fixed guide clips and driver ST5*30 self-tapping screws...

  • Page 22: Installation Requirements

    4 .2 Installation requirements Installation requirements The user should consider the following factors when installing the CH1000 in order to ensure its service life, safety in use, etc: • The product is IP20 rated and should be installed in an indoor or boxed scenario •...

  • Page 23: Wall Mounting

    The wall mounting holes are 2 gourd holes that are on top of the back of the product (as shown below). Please ensure that there is sufficient space around this product before installa- tion, the minimum spacing requirements are shown below: 18/92 SOFAR CH1000...
  • Page 24 Product Installation Please choose a wall with sufficient load-bearing capacity, mark the drill- ing position on the wall with a marker, and then use an impact drill to drill holes on the wall. Please keep the impact drill perpendicular to the wall, and the depth of the hole is slightly larger than the length of the plastic expansion pipe when drilling.
  • Page 25 Please ensure that there is sufficient space around this product before installa- tion, the minimum spacing requirements are shown below: 1. Install the DIN-rail clips with a Phillips screwdriver at the corresponding screw holes on the back of the product (As shown below). 20/92 SOFAR CH1000...
  • Page 26 4 .3 .3 Desktop flat 4 .3 .3 Desktop flat Place the CH1000 flat on a table with no obstructions around the antenna. As shown in the figure below. Installation and User Manual...

  • Page 27: Cable Connections

    5 .2 5 .2 Connecting RS485 Terminal Block Connecting RS485 Terminal Block CH1000 has 3 RS485 interfaces, any of which can be connected to inverter/ meter devices, but the inverter and meter need to be connected to different RS485 interfaces. 22/92...
  • Page 28 Connect the inverter. 1. Connection between CH1000 and inverter: As shown in the figure below, RS485 A and RS485 B in CH1000 are connected to RS485 A and RS485 B of COM port of inverter respectively. The RS485 pin of the inverter is located in the COM port of the inverter.
  • Page 29 When the number of inverter connections exceeds 15 or the communication distance exceeds 1000 meters, it is recommended to connect a 120Ω termination matching resistor between RS485 interfaces A and B of CH1000 and the inverter at the very end of the daisy chain, as shown in the following figure.
  • Page 30 Please use shielded twisted pair cable to connect the free RS485A and RS485B of CH1000 to the pins 24 (RS485A) and 25 (RS485B) of the meter respectively. CT should be connected to the grid connection point of all inverters and other electrical device and loads, with the direction pointing to the power grid.
  • Page 31 1. The currently supported meter models are Chin meters (DTSU666, DDSU666). Among them, DTSU666 is used with CT and requires CT parameter configuration in SOFAR Cloud/APP/Local WEB. 2. The meter needs to be installed in the distribution cabinet or placed in the box, not exposed.

  • Page 32: Connecting Link/Rs485-3

    Link/RS485-3 of CH1000 to the inverter/meter, one end of the cable is inserted into the Link/RS485-3 of CH1000, and the other end of the cable will be con- nected to the RS485A and RS485B of the inverter/meter on the first (white-or- ange) and second (orange) pins of the cable, respectively.
  • Page 33 Number Definition connections connections RS485_A3 RS485 communication white-orange white-green RS485_B3 RS485 communication orange green GND_S white-green white-orange CAN_H CAN synchronization blue blue RJ45 CAN_L CAN synchronization white-blue white-blue Reservation green orange Reservation white-brown white-brown Reservation brown brown 28/92 SOFAR CH1000...

  • Page 34: Connecting Etherne

    The network cable communication distance does not exceed 100 meters. 5 .5 5 .5 Installation of antennas and SIM card Installation of antennas and SIM card • Installation of antennas Just tighten the corresponding model antenna to the connector on the CH1000. Installation and User Manual 29/92...
  • Page 35 Cable Connections CH1000 has up to 3 antennas to be installed according to different matching models, and the antenna models are Sub-1G, Wi-Fi, and 4G. The relevant mod- els have been silk-screened on the antennas, so users should install the anten- nas corresponding to the models when installing the antennas.

  • Page 36: Connecting The Power Supply

    Cable Connections NOTICE NOTICE − When installing the SIM card, you can judge the direction of SIM card in- stallation according to the silkscreen of the shell. − The SIM card will be locked when it is pressed into the restricted position, and then the SIM card has been installed correctly.

  • Page 37: Connecting The Do Signal Cable (Reservation)

    Cable install the proper size tubular pre-insulated terminal and crimp it down with crimping pliers. Cut off the excess signal wire and wrap it with heat shrink tubing, and the result is shown below. Connect the cable to the DO port of the CH1000 as shown below. 32/92 SOFAR CH1000...

  • Page 38: Connecting The Di Signal Cable (Reservation)

    Cable Connections Connect to a passive DO with the load range of maximum voltage 250VAC/ 30VDC; maximum current 3A. It is recommended that the signal transmission distance does not exceed 10m. 5 .8 5 .8 Connecting the DI signal cable (Reserva- Connecting the DI signal cable (Reserva- tion) tion)

  • Page 39: External Emergency Stop Switch

    Cable install the appropriate size tubular pre-insulated terminal and use crimping pliers to compress it. Cut off the excess signal wire and wrap it with heat shrink tubing, and the result is shown below. Connect the cable to the DI port of the CH1000 as shown below. NOTICE NOTICE −...

  • Page 40: Connecting The Ai Signal Cable(Reservation)

    Cable Connections 5 .10 5 .10 Connecting the AI signal cable (Reserva- Connecting the AI signal cable (Reserva- tion) tion) 1. 1. Use wire strippers to strip the protective layer of the communication cable by about 15mm, strip the insulation layer by 8mm~10mm, and lead out the corresponding 1-GND/2-GND/3-GND/4-GND signal cable as shown in the following figure.

  • Page 41: Connecting The Drms Port

    (VDE-AR-N 4105). Furthermore, the DRMs interface requires the CH1000 to be connected to a DRED (Demand Response Enabling Device) device. The network cable adopts the TIA/EIA 568B standard connection method, and the wire sequence of DRMs of CH1000 corresponds to the color of the network cable as shown below. 36/92...
  • Page 42 Cable Connections Crimp the network cable terminals in color order as shown below. Insert the terminal through the connector and into CH1000 as shown be- low. The DRED unit is connected to the DRMs interface with the connection wire sequence requirements shown below.

  • Page 43: Inspection After Installation

    Check that all cable connections are correct and secure, and that cables are free of exposed metal and neatly tied. • Check that the outside of the equipment is clean and tidy and free of dust, dirt and construction debris. 38/92 SOFAR CH1000...

  • Page 44: System Operation

    3. Ensure that CH1000 is normally connected to its sub-devices (inverter/me- ter) and that the sub-devices are normally powered.. 4. Connect your computer to CH1000 with a network cable and use the local WEB, or directly use the APP for local tuning. After the tuning is completed, you can monitor the data remotely using SOFAR Cloud/APP.

  • Page 45: Parameter Configuration

    7 .1 .1 . Login Plug one end of the network cable into your computer and the other end into the LAN port of the CH1000. Enter the URL 192.168.2.1:7000 in the browser, the login name is admin and the login password is admin123.

  • Page 46: Plant Overview

    Parameter Configuration Name Description Navigation Bar Display local WEB main functions Folding Icon Collapsible WEB page navigation bar Function Display Displays the current function screen for querying or setting parameters Select Language Set WEB page language: Chinese or English Full screen Display WEB page full screen display Registered User Display the currently logged in user of the WEB page 7 .2...

  • Page 47: Active Power Control

    Parameter Configuration Parameter name Setting instructions On: CH1000 sends commands to control the output power of the system to prevent excess power from flowing back to Feed-in limit enable the grid. Off: The CH1000 does not issue feed-in limit instructions.

  • Page 48: Reactive Power Control

    When the protocol conversion function in Section 7.6 is disabled, active pow- er control can be performed via the CH1000’s local WEB. Once the protocol conversion function is enabled and connected to the SCADA system, the local WEB active power control function of CH1000 will be disabled.
  • Page 49 When the protocol conversion function in Section 7.6 is disabled, reactive power control can be performed via the CH1000’s local WEB. Once the proto- col conversion function is enabled and connected to the SCADA system, the local WEB reactive power control function of CH1000 will be disabled.
  • Page 50 When reactive power control is enabled, the current SVG mode setting will no longer take effect. When the protocol conversion function in Section 7.6 is enabled and con- nected to the SCADA system, the local SVG control function of the CH1000 will not be available. 7 .3 .5 . EPO Settings 7 .3 .5 .
  • Page 51 “OFF”, and then click “Write” after setting. Parameter name Setting instructions ON: the CH1000 sends a command to power on all inverters. Plant Switch Control OFF: the CH1000 sends a command to power off all inverters. 7 .3 .8 . Night Running Control 7 .3 .8 .

  • Page 52: Communication Security

    Communication Communication If users need to let CH1000 network, they can set up the CH1000’s networking method, of which there are three kinds of networking methods: Ethernet, 4G and WiFi, and users can choose one of them and set it up according to the actual situation.

  • Page 53: Device Manage

    Select the CCO channel according to the actual situation, set the analog pow- er, digital power and frequency band, and click “Write” to set up successfully. When the CH1000 is connected externally to a CCO, PLC settings are requi- red.
  • Page 54 Parameter Configuration After adding sub-devices, you can see the device serial number, address, communication type, communication port, device status, device type, and operations that can be performed on the sub-device for all sub-devices in the sub-device list. Modify the sub-device communication address After adding a sub-device, select the sub-device you want to modify in the sub-device list, click “Edit”, fill in the new communication address of the sub-device, and then click “Modify”.

  • Page 55: Protocol Conversion

    Click “Configuration Export” to view the current configuration file. • Configuration Import CH1000 has a default configuration file when it is shipped from the factory, the specific content of the protocol can be found in the protocol document named “Sofar_gateway_MODBUSTCP_V1.0_CN”, please contact the after-sales personnel of Shenzhen SOFARSOLAR Co.Ltd.
  • Page 56 Click “Configuration Export” to view the current configuration file. • Configuration Import CH1000 has a default configuration file when it is shipped from the factory, the specific content of the protocol can be found in the protocol document named “Sofar_gateway_IEC104_V1.1_CN”, please contact the after-sales per- sonnel of Shenzhen SOFARSOLAR Co.Ltd.

  • Page 57: Third Party Device

    Select “Enable” for “Enable”. Select “Ethernet” according to the actual situation, if the test computer is connected to the “LAN” port of CH1000 with a network cable, then select “LAN” for “Ethernet”. Select “Enable” for “Data Report”. Select “Enable”...

  • Page 58: System Settings

    When the upgrade is complete, click “Exit Upgrade”. The PLC-CCO1/PLC-CCO2/Double CCO upgrade is only required when the CH1000 has an external CCO. • Time Set On the system manage page, in the time set column, click “Read” to get the current time and time zone of the device.
  • Page 59 7 .8 .2 . Sofar Cloud Settings 7 .8 .2 . Sofar Cloud Settings After logging in to the WEB interface, click “System Settings” —— “Sofar Cloud Settings” to enter the interface. Set the MQTT address and port, and then set other parameters, click “Write” to set up successfully.

  • Page 60: Sofar Cloud/App Operation

    Turn on the WiFi and Bluetooth function of your cell phone, and then open the SOFAR Cloud APP, log in to your SOFAR account, and then click “Near-field control” in the “Maintenance” page, as shown in the following figure. Scan the SN barcode on CH1000 (or click “Discover devices”...
  • Page 61 SOFAR Cloud /APP Operation 56/92 SOFAR CH1000...
  • Page 62 SOFAR Cloud /APP Operation • Ethernet Connect the device to the network with a network cable, then click “Ethernet” in the system settings page to enter the Ethernet settings page, and configure it according to the actual situation on site.
  • Page 63 − If users choose CH1000 to connect to the network via WiFi, please make sure that the router WiFi that CH1000 is going to connect to supports 2.4G band first. Click “WiFi” in the system settings page to enter the WiFi settings page, man- ually enter or select a WiFi that can access the Internet from nearby WLAN networks and enter the password, then click “Configuration”.
  • Page 64 SOFAR Cloud /APP Operation Quick Setup After entering CH1000 local tuning, click “Quick Setup” and follow the step- by-step instructions to set the system time, time zone, anti-reverse current and other parameters for CH1000. Installation and User Manual 59/92...
  • Page 65 SOFAR Cloud /APP Operation Device Add and Configuration • Automatic search to add inverter On the device details page, click the” ” button to automatically search for inverter devices. After searching all inverter devices, click “Stop Finding”, check the devices, and then click “Add”. As shown in the picture below.
  • Page 66 SOFAR Cloud /APP Operation Click on the added meter SN to enter the device control page of the meter, you need to configure the CT transformer multiplier, according to the actual selection of the CT transformer multiplier configuration. Installation and User Manual...
  • Page 67 8 .1 .2 . Near-field Control 8 .1 .2 . Near-field Control At the site where the device is used, connect to CH1000 via APP to perform near-field control of CH1000 and the devices connected under it, and the near- field control can be used when CH1000 is networked or not.
  • Page 68 SOFAR Cloud /APP Operation Inverter Near-field Control On the CH1000 device details page, click at inverter SN to view the inverter device details. On the inverter device details screen, View information such as inverter status. This is shown in the following figure.
  • Page 69 SOFAR Cloud /APP Operation 64/92 SOFAR CH1000...
  • Page 70 SOFAR Cloud /APP Operation Meter Near-field Control On the CH1000 device details page, click at the meter SN to view the meter device details. The CT mutual inductance multiplier setting is available on the meter device control page. This is shown in the figure below.

  • Page 71: Sofar Cloud Remote Control

    8 .2 .2 Creating plants 8 .2 .2 Creating plants After entering SOFAR Cloud, click “Plant” under “Plant list”, and then click “Cre- ate Plant” in the upper right corner to enter the page of plant creation. On the page of adding a new power plant, users need to fill in basic informa- tion, access equipment, and power plant photo information.
  • Page 72 1. 1. Add CH1000 If you did not add CH1000 when you created the plant, you can add CH1000 device after you created the power station. Enter the created power station, click “Add device” in the upper right corner, and add the corresponding SN of CH1000.

  • Page 73: Plant Data

    In the plant, clicking on “Overview”, users can see the current total power gen- eration, energy flow diagram showing, day, month, year, total power genera- tion and other historical data of all inverters under the CH1000 binding of this plant, as well as the revenue and so on.
  • Page 74 SOFAR Cloud /APP Operation By clicking at the SN number of CH1000, users can enter CH1000 device de- tails to view CH1000’s device basic information, real-time information, commu- nication parameters and other information. Inverter device details After entering the plant, click “Device”, select the inverter device, click the SN of the inverter, and then users can enter the details of the inverter device.

  • Page 75: Device Control

    ” button on the upper right corner to enter the remote control page, as shown in the figure below. Users can set DRM, feed-in limitation, time zone settings for CH1000. The feed-in limitation parameters are described in the table below.
  • Page 76 SOFAR Cloud /APP Operation The DRM parameters are described in the following table. Parameter Name Setting Instructions General enable switch, all DRM functions do not DRM enable take effect when off DRM0 enable switch to turn on or off the function DRM0 enable of DRM0.

  • Page 77: Operation Log

    SOFAR Cloud /APP Operation Meter device control Click the device detail page, select the meter, and click the “ ” button on the upper right corner to enter the remote control page. Users can set CT ratio for the meter.

  • Page 78: Device Upgrade

    Check the current device version number, if you want to upgrade to the latest version, first click “Select Firmware”, select the latest firmware pack- age, and then click “Start Upgrade”. You can upgrade CH1000/inverter. 8 .2 .10 Inverter Safety Regulation 8 .2 .10 Inverter Safety Regulation...
  • Page 79 SOFAR Cloud /APP Operation 8 .2 .11 Plant Authorization 8 .2 .11 Plant Authorization After entering the plant, click “Authorization”, users can authorize the plant to other people. Click “Add authorization” in the upper right corner, you can authorize the plant to other merchants, owners and other people, and you can choose to authorize different permissions.

  • Page 80: App Remote Control

    8 .3 .1 Register/Login 8 .3 .1 Register/Login Download SOFAR Cloud APP. After downloading the APP, if you have not reg- istered an account with SOFAR Cloud, you can register on the APP registration page and then log in to your account.
  • Page 81 Click “Next” to enter the add device page, enter the CH1000 SN of the device and click “Confirm”. Add CH1000, note that inverter and meter cannot be added here, Please refer to section 7.3.3 for inverter and meter additions.
  • Page 82 8 .3 .3 Device Addition 1. 1. Add CH1000 If you did not add CH1000 when you created the plant, you can add CH1000 device after you created the power station. Enter the created plant, Click “Add device” under “...
  • Page 83 SOFAR Cloud /APP Operation 78/92 SOFAR CH1000...
  • Page 84 After entering the plant, users can see the current total power generation, en- ergy flow diagram showing, day, month, year total power generation and other historical data as well as revenue of all inverters under the CH1000 binding of this power station in the “Overview” page and “Statistics” page.
  • Page 85 After entering the plant, click “Device”. Users can see the status (online, offline), device type, device SN, firmware version and other information of CH1000. Clicking on the SN of CH1000, users can enter CH1000 device details, and view CH1000 device basic information, real-time information, communication pa- rameters and other information in the “Real-time”...
  • Page 86 8 .3 .6 . Device Control 1. 1. CH1000 device control After entering the plant, click “Device”, and then click the SN of CH1000, users will enter the CH1000 device details page. Click “Device Control” under “ ” in the upper right corner of the CH1000 device details page to enter the CH1000 remote control page, as shown in the following figure.
  • Page 87 Click “Device Upgrade” under“ ” in the upper right corner to enter the device upgrade page. Select the firmware you want to upgrade and click Upgrade. Take the CH1000 device upgrade as an example, as shown in the following figure.
  • Page 88 SOFAR Cloud /APP Operation 8 .3 .9 . Inverter Safety Regulation 8 .3 .9 . Inverter Safety Regulation After entering the plant, click “Device”, click the SN of the inverter to enter the inverter detail page. Click “Safety regulation” under “...
  • Page 89 SOFAR Cloud /APP Operation 8 .3 .10 . Plant Authorization 8 .3 .10 . Plant Authorization After entering the plant, click “Authorization information” under “ ” in the upper right corner to enter the plant authorization page, users can authorize the plant to other people.

  • Page 90: Fault Resolution

    Fault Resolution Fault Resolution Fault Resolution CH1000 common faults and treatments are shown in the table below. If you still can’t solve the problem with the help of this manual or still have questions, please contact SOFARSOLAR. Fault Phenom- Cause Analysis...
  • Page 91 6. Please contact SOFARSOLAR af- firewalls have ter-sales service limitations 6. CH1000 fault 4G connectivity. 1. SIM card not 1. Insert the SIM card into CH1000 The light for inserted into 2. Re-insert the CH1000 connecting to CH1000 SOFAR Cloud/ 3.
  • Page 92 Fault Resolution Fault Phenom- Cause Analysis Exclusion Method enon Inverter offline 1. CH1000 is not 1. Network the CH1000 via Ethernet, or data error networked Wi-Fi, or 4G 2. Communication 2. Check the communication cable cable is not con- and connect it well nected or cable is 3.
  • Page 93 Please contact SOFARSOLAR af- READY light WiFi, 4G interfaces ter-sales service shows red faults on CH1000 Failure of the 1. CH1000 feed-in 1. Check the feed-in limit parameter CH1000's limit parameter settings feed-in limit setting error 2. Check all inverter RS485 wiring function 2.

  • Page 94: Routine Maintenance

    Routine maintenance Routine maintenance Routine maintenance CH1000 performs routine maintenance in the following ways: • Hardware Maintenance: Normal power supply and normal screw tightness. • Software maintenance: SOFAR cloud monitoring platform/APP equipment monitoring is normal, and the parameters are set normally •...

  • Page 95: Technical Specifications

    Technical Specifications Technical Specifications Technical Specifications Parameters Technical Indicators Product Control Hub CH1000 Series Series Product CH1000A CH1000B CH1000C CH1000D Model AC input: 100V～240V, 50/60Hz; DC output: 12V/2A Power Supply Adapter AC input: 100V～240V, 50/60Hz; DC output: 12V/2A DIN-rail Power Supply Operating -30℃~+65℃...
  • Page 96 Technical Specifications Parameters Technical Indicators Sub-1G China supports the following frequency bands: 430.05-434.79MHz. Europe supports the following frequency bands: 863-870MHz. China supports the following frequency bands: LTE-FDD: B1/B3/B5/B8 LTE-FDD: B34/B38/B39/B40/ B41. Europe supports the following frequency bands: LTE-FDD: B1/B3/B5/B7/B8/ B20/B28 LTE-FDD: B38/B40/B41 WCDMA: B1/B5/B8 GSM: EGSM900/DCS1800.

  • Page 97: Appendix

    Appendix Appendix Check to see if the CH1000 is online. If offline, check if there is a network re- striction on the network device firewall. If there is a network restriction, add the following domain name and port number to the network device’s whitelist:...
  • Page 98 Technical Specifications Installation and User Manual 93/92...
  • Page 99 Version 3.3 ADDRESS Shenzhen SOFARSOLAR Co., Ltd. 11/F, Gaoxinqi Technology Building, District 67, XingDong Community, XinAn Street, Bao’An District, Shenzhen, China EMAIL info@sofarsolar.com Website www.sofarsolar.com...

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