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The user manual describes the CH1000 installation, cable connection, real-time monitoring, and troubleshooting methods. Before installing and using the CH1000, familiarize yourself with the functions and features of the CH1000, and read the safety information in this document carefully. Scope of application...
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WARNING WARNING − Indicates a moderate potential hazard which, if not avoided, will result in injury or death. NOTE NOTE − Indicates a potential hazard that, if not avoided, will result in equipment failure or property damage. 2/69 SOFAR CH1000...
Basic Safety Information Basic Safety Information Basic Safety Information Please read the safety precautions in this manual carefully, as ignoring them may result in serious personal injury or death. If you have problems reading the following information, please contact SOFARSOLAR. 1 .1 1 .1 Safety instructions...
The model number of the CH1000 can be obtained from the nameplate, which is located on the back of the CH1000.The SN of the CH1000 is located on the front of the CH1000 in the lower left-hand corner of the QR code.
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Basic Safety Information DANGER DANGER − Before electrical connection, ensure that the product is not damaged, oth- erwise it may cause danger. − Before electrical connection, ensure that the product and all switches con- nected to it are set to “OFF”; otherwise, electric shock may occur. −...
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Do not make unauthorized modifications or use parts not sold or recommended by the company, which may result in electric shock or fire hazard. DANGER DANGER − Disconnect all power sources before performing any main- tenance work. 6/69 SOFAR CH1000...
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Basic Safety Information − Do not disassemble the internal components of the equip- ment without authorization, and SOFARSOLAR will not bear the warranty and joint and several responsibility for any damage caused. − To prevent accidents from occurring when uninvolved WARNING WARNING persons are close by, maintenance personnel may place...
2 .1 Product Introduction Product Introduction CH1000 is an all-in-one product that integrates multi-device remote and local monitoring, parameter setup, feed-in limitation, firmware upgrade, etc. In- cludes 4 models CH1000A, CH1000B, CH1000C and CH1000D. CH1000 exterior dimensions (L*W*H): 218*130*34, unit: mm. the illustration shows the CH1000C model, the specific antenna according to the model op- tional.
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CH1000 needs to be re-distributed. LED indicator: CH1000 has 3 LED indicators, and the system status light is a red and green bi-color light. The indicator status is shown in the table below: Picture...
7. Support access to SCADA. 2 .3 2 .3 Product Networking Product Networking CH1000 can be used in micro inverter and commercial & industrial scenarios. 1. Micro inverter – Micro inverter connected to CH1000 via Sub-1G – AC battery connected to CH1000 via RS485 –...
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– CH1000 connected to meter via RS485 – CH1000 connected to management system via Wi-Fi/Ethernet/4G The typical network diagram for commercial & industrial scenarios is shown below and may vary depending on the actual access device. Installation and User Manual...
It is recommended that you remove the outer packaging of the CH1000 when you are ready to install it. Please check the delivery contents for completeness according to the packing list inside the package when you receive the product.
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Unpacking and storage Number Picture Description Quantity 8P terminal block DIN-rail bucklue(Optional) M3*6 flat head screws(Optional) Plastic expansion tube ST4.8*30 self-tapping screws Terminal resistance Power supply adapter (optional) DIN-rail power supply (optional) DC power supply cable (optional) DIN-Rail(Optional) Document Certificate of conformity Retaining Bumps (Optional) Installation and User Manual 13/69...
3 .3 Storage Storage You need to pay attention to the following when you store the CH1000 if you do not put CH1000 into use immediately after you receive it. • Pack the CH1000 in its original packaging, retaining the desiccant and seal- ing it with adhesive tape •...
4 .2 Installation requirements Installation requirements The user should consider the following factors when installing the CH1000 in order to ensure its service life, safety in use, etc: • The product is IP20 rated and should be installed in an indoor or boxed scenario •...
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Product Installation 4 .3 .1 Wall mounting 4 .3 .1 Wall mounting The wall mounting holes are gourd holes, 2pcs in number, on the top of the back of the product (as shown in the picture below). Please ensure that there is sufficient space around this product before installa- tion, the minimum spacing requirements are shown below: Installation and User Manual 17/69...
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As shown in the figure below, 120 is the distance between the two holes, unit: mm). Slowly tap the plastic expansion tube into the drilled hole with a hammer (As shown below). 18/69 SOFAR CH1000...
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Product Installation Fix the M5*30 self-tapping screws with a Phillips screwdriver inside the plastic expansion tube and expose the wall surface about 6.4mm and not more than 6.7mm. Attach the wall mounting holes on the back of the product to the screws (As shown below). 4 .3 .2 Rail mounting 4 .3 .2 Rail mounting Guide rail mounting snap design: choose standard parts, quantity 2pcs (as...
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(As shown in the figure below). 4 .3 .3 Desktop flat 4 .3 .3 Desktop flat Place the CH1000 flat on a table with no obstructions around the antenna. As shown in the figure below. 20/69 SOFAR CH1000...
Cable Connections Cable Connections Cable Connections 5 .1 5 .1 Preparation for Connection Preparation for Connection It is recommended that you prepare cables with the following specifications before making cable connections. Please pay attention to the following when you make the cable connections: •...
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Cut off the excess signal wires and wrap them with heat shrink tubing, the result is shown below. Connect the communication cable to the RS485 port of CH1000 as shown in the figure below. Connect to the inverter and meter as shown below.
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1.CH1000 is connected to a single inverter as shown in the figure below. RS485 A2 and RS485 B2 in CH1000 are connected to RS485 A and RS485 B of the inverter respectively, and the RS485 pins of the inverter are located in the COM interface of the inverter.The COM port pins are shown below, where PIN1/PIN2...
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• Connect the meter 1.Connecting the meter RS485 communication cable Using shielded twisted pair cable, RS485 A1 and RS485 B1 of CH1000 are con- nected to RS485 A and RS485 B of the meter respectively. 24/69 SOFAR CH1000...
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AC side of all inverters flowing to the grid, and the convergence does not contain other devices that are not connected to the CH1000, or else it will affect the display of the grid data and the effect of anti-reverse current.
Cable Connections NOTICE NOTICE − Currently CH1000 supports only Chint meters (DTSU666, DDSU666), which need to be paired with CT in order to be used, of which DTSU666 needs to be configured with CT parameters in SOFAR Cloud or APP. −...
Cable Connections PIN Number Interface Definition Description Type RS485_A3 RS485 communication RS485_B3 RS485 communication GND_S CAN_H CAN synchronization LINK RJ45 CAN_L CAN synchronization Reservation Reservation Reservation 5 .4 5 .4 Connecting Ethernet Connecting Ethernet WAN port for device networking, LAN port for device debugging Number Connected device WAN port...
Just tighten the corresponding model antenna to the connector on the CH1000. CH1000 has up to 3 antennas to be installed according to different matching models, and the antenna models are Sub-1G, Wi-Fi, and 4G. The relevant mod- els have been silk-screened on the antennas, so users should install the anten- nas corresponding to the models when installing the antennas.
The steps to install the SIM card are as follows: 1. The size of the SIM card slot of CH1000 is 25mm×15mm×0.76mm, please prepare your own SIM card that fits the slot size of this device.
NO/C is normally open. Cable install the proper size Euro terminal and crimp it down with crimp- ing pliers. Cut off the excess signal wire and wrap it with heat shrink tubing, and the result is shown below. 30/69 SOFAR CH1000...
Cable Connections Connect the cable to the DO port of the CH1000 as shown below. Connect to a passive DO with the load range of maximum voltage 250VAC/ 30VDC; maximum current 3A. 5 .8 5 .8 Connecting the DI signal cable (Reserva-...
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Cable install the appropriate size Euro terminal and use crimping pliers to compress it. Cut off the excess signal wire and wrap it with heat shrink tub- ing, and the result is shown below. Connect the cable to the DI port of the CH1000 as shown below. 32/69 SOFAR CH1000...
Cable Connections NOTICE NOTICE − DI is passive dry contact signal access, does not support active input. − DI wiring without polarity distinction, wiring does not distinguish between NO and C. 5 .9 5 .9 External emergency stop switch External emergency stop switch In case of emergency, all inverters of the system will immediately shut down and stop grid connection to ensure system safety when the emergency stop function is activated.
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Cut off the excess signal wire and wrap it with heat shrink tub- ing, and the result is shown below. Connect the cable to the CH1000’s AI port as shown below. Connect with a 4~20mA transmitter (sensor) as shown below.
DRM0. The Australian AS4777 standard connection is described below. The crystal head adopts TIA/EIA 568B standard connection, and the wire se- quence of DRMs of CH1000 corresponds to the color of the network cable as follows. 1.white-orange 2.orange 3.white-green...
Cable Connections Insert the terminal through the connector and into CH1000 as shown be- low. The DRED unit is connected to the DRMs interface with the connection wire sequence requirements shown below. 5 .12 5 .12 Inspection after installation Inspection after installation Please double-check the following to avoid danger after installing the unit: •...
3. Ensure that CH1000 is normally connected to its sub-devices (inverter/me- ter) and that the sub-devices are normally powered.. 4. To connect to the cloud service, make sure that the CH1000 is configured for successful network access. 5. Create a plant in SOFAR Cloud/APP, add device and then configure pa- rameters.
SOFAR Cloud APP, log in to your SOFAR account, and click “Near-field control” in the “Tools” page, as shown in the following figure. Click “Discover devices” (or scan the SN barcode of CH1000 on the outside of the device), select the corresponding SN of CH1000, and connect the corresponding...
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SOFAR Cloud/APP Operation CH1000 device. 2. Click “Access to the device” to enter the device. After entering the device, click “Device Control”-”System”-”WiFi” to enter the Wi-Fi configuration page. Manually enter or select a Wi-Fi from nearby WLAN networks with Internet access and enter the password, then click “Configuration”.
SOFAR Cloud APP, log in to your SOFAR account, and click “Near-field control” in the “Tools” page, as shown in the following figure. Click “Discov- er devices” (or scan the barcode of CH1000 on the outside of the device), select the corresponding SN of CH1000, and connect the corresponding CH1000 device.
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7 .2 .2 . Near-field Control 7 .2 .2 . Near-field Control At the site where the device is used, you can connect to CH1000 via APP to perform near-field control of CH1000 and the devices connected under it, and the near-field control can be used when CH1000 is networked or not net- worked.
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SOFAR Cloud/APP Operation On the CH1000 device details page, you can view CH1000 device details and add inverters, meters and other devices. After adding a device, the information of the added sub-device (inverter, meter) is displayed under “Device Manage- ment”, and you can click the corresponding sub-device to enter the sub-device details page.
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SOFAR Cloud/APP Operation In the CH1000 device control page, users can make advanced settings and system settings for CH1000, as shown in the following figure. 44/69 SOFAR CH1000...
7 .3 .1 Register/Login SOFAR Cloud China site. https://cn.sofarcloud.com, International site: https:// global.sofarcloud.com. If you are using SOFAR Cloud for the first time, you need to click “Register Merchant” on the login page to enter the account registration page, and fill in the corresponding merchant name, registration method and other information.
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1. 1. Add CH1000 If you did not add CH1000 when you created the plant, you can add CH1000 device after you created the power station. Enter the created power station, click “Add device” in the upper right corner, and add the corresponding SN of CH1000.
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In the plant, clicking on “Power station data”, users can see the current total power generation, energy flow diagram showing, day, month, year, total power generation and other historical data of all inverters under the CH1000 binding of this power station, as well as the revenue and so on.
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1. CH1000 device details After entering the plant, click “Device information”, select CH1000 device. Users can see the status of CH1000 (online, offline), data update time and other in- formation. As shown in the figure below. By clicking at the SN number of CH1000, users can enter CH1000 device de- tails to view CH1000’s device basic information, real-time information, commu-...
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7 .3 .7 Device Control 1. 1. CH1000 device control Click the device detail page, select CH1000, and click the “ ” button on the upper right corner to enter the remote control page, as shown in the figure below. Users can set DRM, feed-in limitation, restore factory settings, time zone settings for CH1000.
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SOFAR Cloud/APP Operation The feed-in limitation parameters are described in the table below. Parameter Name Setting Instructions Enable Enable or disable feed-in limitation Setting the mode of feed-in limitation control, only Mode total power control is supported Limit power value Setting the power limit value for feed-in limitation The DRM parameters are described in the following table.
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SOFAR Cloud/APP Operation Parameter Name Setting Instructions Percentage of inverter generating power limit DRM8 limit power value when DRM8 is in effect Inverter device control Click the device detail page, select the inverter, click the “ ” button on the upper right corner to enter the remote control page, as shown in the following figure.
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“Select Firmware”, select the latest firmware package, and then click “Start Upgrade”. You can upgrade CH1000/inverter. 7 .3 .10 Safety Regulation 7 .3 .10 Safety Regulation After entering the plant, click Device Information to enter the inverter device details, and click the “...
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SOFAR Cloud/APP Operation 7 .3 .11 Plant Authorization 7 .3 .11 Plant Authorization After entering the plant, click “Authorization information”, users can authorize the plant to other people. Click “Add authorization” in the upper right corner, you can authorize the power station to other merchants, owners and other people, and you can choose to authorize different permissions.
Click “Next” to enter the add device page, enter the CH1000 SN of the device and click “Confirm”. Add CH1000, note that inverter and meter cannot be added here, Please refer to section 7.4.3 for inverter and meter additions.
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SOFAR Cloud/APP Operation photos, and finally click “Submit”. Installation and User Manual 55/69...
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7 .4 .3 Device Addition 7 .4 .3 Device Addition 1. Add CH1000 If you did not add CH1000 when you created the plant, you can add CH1000 device after you created the power station. Enter the created plant, Click “Add device” under “...
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After entering the plant, users can see the current total power generation, en- ergy flow diagram showing, day, month, year total power generation and other historical data as well as revenue of all inverters under the CH1000 binding of this power station in the “Overview” page and “Statistics” page.
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After entering the plant, click “Device”. Users can see the status (online, offline), device type, device SN, firmware version and other information of CH1000. Clicking on the SN of CH1000, users can enter CH1000 device details, and view CH1000 device basic information, real-time information, communication pa- rameters and other information in the “Real-time”...
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Click “Device Control” under “ ” in the upper right corner of the CH1000 device details page to enter the CH1000 remote control page, as shown in the following figure. Users can set DRM, feed-in limitation, restore factory settings, time zone settings for CH1000.
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SOFAR Cloud/APP Operation The feed-in limitation parameters are described in the table below. Parameter Name Setting Instructions Enable Enable or disable feed-in limitation Setting the mode of feed-in limitation control, only Mode total power control is supported Limit power value Setting the power limit value for feed-in limitation The DRM parameters are described in the following table.
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SOFAR Cloud/APP Operation 7 .4 .7 . Operation Log 7 .4 .7 . Operation Log After entering the plant, click “Device”, and then click the SN of the corre- sponding device to enter the device details page. Click “Operation log” under “...
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SOFAR Cloud/APP Operation 7 .4 .10 . Plant Authorization 7 .4 .10 . Plant Authorization After entering the plant, click “Authorization information” under “ ” in the upper right corner to enter the plant authorization page, users can authorize the plant to other people. Click “Add”, you can authorize the plant to other merchants, owners and other people.
Fault Resolution Fault Resolution Fault Resolution CH1000 common faults and treatments are shown in the table below. If you still can’t solve the problem with the help of this manual or still have questions, please contact SOFARSOLAR. Fault Phenom- Cause Analysis...
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4. No Wi-Fi configu- ration. 5. CH1000 fault 4G connectivity. 1. SIM card not 1. Insert the SIM card into CH1000 The light for inserted into 2. Re-insert the CH1000 connecting to CH1000 3. Replace the SIM card with a new SOFAR Cloud/ 2.
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Fault Resolution Fault Phenom- Cause Analysis Exclusion Method enon Meter offline or 1. CH1000 is not 1. Network the CH1000 via Ethernet, data error networked Wi-Fi, or 4G 2. Communication 2. Check the communication cable cable is not con- and connect it well nected or cable is 3.
Routine maintenance Routine maintenance Routine maintenance CH1000 performs routine maintenance in the following ways: • Hardware Maintenance: Normal power supply and normal screw tightness. • Software maintenance: SOFAR cloud monitoring platform/APP equipment monitoring is normal, and the parameters are set normally •...
Technical Specifications Technical Specifications Technical Specifications Parameters Technical Indicators Product Control Hub CH1000 Series Series Product CH1000A CH1000B CH1000C CH1000D Model AC input: 100V~240V, 50/60Hz; DC output: 12V/2A Power Supply Adapter AC input: 100V~240V, 50/60Hz; DC output: 12V/2A DIN-rail Power Supply Operating -30℃~+65℃...
Appendix Appendix Check to see if the CH1000 is online. If offline, check if there is a network re- striction on the network device firewall. If there is a network restriction, add the following domain name and port number to the network device’s whitelist:...
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Version 3.0 ADDRESS Shenzhen SOFARSOLAR Co., Ltd. 11/F, Gaoxinqi Technology Building, District 67, XingDong Community, XinAn Street, Bao’An District, Shenzhen, China EMAIL info@sofarsolar.com Website www.sofarsolar.com...
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