Sofar CH1000 User Manual
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Sofar CH1000 User Manual

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USER
MANUAL
SOFAR CH1000
Shenzhen SOFARSOLAR Co., Ltd.
Shenzhen SOFARSOLAR Co., Ltd.

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  • Page 1 USER MANUAL SOFAR CH1000 Shenzhen SOFARSOLAR Co., Ltd. Shenzhen SOFARSOLAR Co., Ltd.
  • Page 2 Shenzhen SOFARSOLAR Co., Ltd. Shenzhen SOFARSOLAR Co., Ltd. 11/F, Gaoxinqi Technology Building, District 67, XingDong Community, XinAn Street, Bao’An District, Shenzhen, China SOFARSOLAR GmbH Krämerstrasse 20 72764 Reutlingen Germany Email: service.uk@sofarsolar.com service@sofarsolar.com Web: www.sofarsolar.com Document number Issue 01 / 12.2023 English...

  • Page 3: Table Of Contents

    Installing CH1000 . . . . . . . . . . . . . . . . . . .
  • Page 4 SOFAR Cloud/APP Operation . . . . . . . . . . . . . . . . . . .
  • Page 5 The user manual describes the CH1000 installation, cable connection, real-time monitoring, and troubleshooting methods. Before installing and using the CH1000, familiarize yourself with the functions and features of the CH1000, and read the safety information in this document carefully. Scope of application...
  • Page 6 WARNING WARNING − Indicates a moderate potential hazard which, if not avoided, will result in injury or death. NOTE NOTE − Indicates a potential hazard that, if not avoided, will result in equipment failure or property damage. 2/62 SOFAR CH1000...

  • Page 7: Basic Safety Information

    Basic Safety Information Basic Safety Information Basic Safety Information Please read the safety precautions in this manual carefully, as ignoring them may result in serious personal injury or death. If you have problems reading the following information, please contact SOFARSOLAR. 1 .1 1 .1 Safety instructions...

  • Page 8: Device Identification Protection

    1 .3 Device identification protection Device identification protection Important technical parameters such as the model and SN of the CH1000 can be obtained from the nameplate. The nameplate is located on the back of the CH1000. Please note: The nameplate contains important parameters, please ensure that it is clearly visible and not defaced, and is strictly prohibited from vandalism.
  • Page 9 Basic Safety Information DANGER DANGER − Before electrical connection, ensure that the product is not damaged, oth- erwise it may cause danger. − Before electrical connection, ensure that the product and all switches con- nected to it are set to “OFF”; otherwise, electric shock may occur. −...
  • Page 10 DANGER DANGER − Before performing any repair work, disconnect all power supplies and wait at least 5 minutes until the internal com- ponents are discharged before performing repair work. 6/62 SOFAR CH1000...
  • Page 11 Basic Safety Information − Do not disassemble the internal components of the equip- ment without authorization, and SOFARSOLAR will not bear the warranty and joint and several responsibility for any damage caused. − To prevent accidents from occurring when uninvolved WARNING WARNING persons are close by, maintenance personnel may place...

  • Page 12: Product Description

    2 .1 Product Introduction Product Introduction ControlHub (CH1000) is an all-in-one product that integrates multi-device remote and local monitoring, parameter setup, feed-in limitation, firmware upgrade, etc. It contains 3 models. The specific model differences are shown in the table below:...

  • Page 13: Product Features

    2 .2 Product Features Product Features As the core component of the photovoltaic storage intelligent system, CH1000 is equipped with the main functions of EMS, feed-in limitation, etc. It has the following features: 1. Support multiple device types such as inverters, meters, batteries, sensors to connect in.

  • Page 14: Product Networking

    7. Support access to SCADA. 2 .3 2 .3 Product Networking Product Networking CH1000 can be used in micro inverter and commercial & industrial scenarios. 1. Micro inverter – Micro inverter connected to CH1000 via Sub-1G – AC battery connected to CH1000 via RS485 –...
  • Page 15 Product Description 2. Commercial & Industrial – inverter connected to CH1000 via RS485 – CH1000 connected to meter via RS485 – CH1000 connected to management system via Wi-Fi/Ethernet/4G Installation and User Manual 11/62...

  • Page 16: Unpacking And Storage

    It is recommended that you remove the outer packaging of the CH1000 when you are ready to install it. Please check the delivery contents for completeness according to the packing list inside the package when you receive the product.
  • Page 17 Unpacking and storage Number Picture Description Quantity 8P terminal block DIN-rail bucklue(Optional) M3*6 flat head screws(Optional) Plastic expansion tube ST4.8*30 self-tapping screws Terminal resistance Power supply adapter (optional) DIN-rail power supply (optional) DIN-Rail(Optional) Document Certificate of conformity Installation and User Manual 13/62...

  • Page 18: Checking For Transportation Integrity

    3 .3 Storage Storage You need to pay attention to the following when you store the CH1000 if you do not put CH1000 into use immediately after you receive it. • Pack the CH1000 in its original packaging, retaining the desiccant and seal- ing it with adhesive tape •...

  • Page 19: Product Installation

    Product Installation Product Installation Product Installation 4 .1 4 .1 Tool Preparation Tool Preparation You must obtain the following tools before installing the CH1000: Number Tool Description Purpose Wire stripper Wire stripping Phillips screw- Fixed guide clips and driver ST5*30 self-tapping screws...

  • Page 20: Installation Requirements

    4 .2 Installation requirements Installation requirements The user should consider the following factors when installing the CH1000 in order to ensure its service life, safety in use, etc: • The product is IP20 rated and should be installed in an indoor or boxed scenario •...
  • Page 21 Product Installation 4 .3 .1 Wall mounting 4 .3 .1 Wall mounting The wall mounting holes are gourd holes, 2pcs in number, on the top of the back of the product (as shown in the picture below). Please ensure that there is sufficient space around this product before installa- tion, the minimum spacing requirements are shown below: Installation and User Manual 17/62...
  • Page 22 As shown in the figure below, 120 is the distance between the two holes, unit: mm). Slowly tap the plastic expansion tube into the drilled hole with a hammer (As shown below). 18/62 SOFAR CH1000...
  • Page 23 Product Installation Fix the M5*30 self-tapping screws with a Phillips screwdriver inside the plastic expansion tube and expose the wall surface about 6.4mm and not more than 6.7mm. Attach the wall mounting holes on the back of the product to the screws (As shown below). 4 .3 .2 Rail mounting 4 .3 .2 Rail mounting Guide rail mounting snap design: choose standard parts, quantity 2pcs (as...
  • Page 24 Product Installation Install the rail clips with a Phillips screwdriver at the corresponding screw holes on the back of the product (As shown below). 20/62 SOFAR CH1000...
  • Page 25 (As shown in the figure below). 4 .3 .3 Desktop flat 4 .3 .3 Desktop flat Simply lay the CH1000 flat on the desktop as shown below. Installation and User Manual 21/62...

  • Page 26: Cable Connections

    DO signal cable Dual core cable with a cross-sectional area of 0.2mm²~1.5mm² 5 .2 5 .2 RS485 Terminal Block RS485 Terminal Block Port Connected Devices A1、B1 Meter A2、B2 Inverter :Please use daisy-chain method when connecting the inverter through NOTICE NOTICE RS485. 22/62 SOFAR CH1000...
  • Page 27 Cut off the excess signal wires and wrap them with heat shrink tubing, the result is shown below. Connect the communication cable to the RS485 port of CH1000 as shown in the figure below. Connect to the inverter and meter as shown below.
  • Page 28 • Connect the inverter: • Connect the meter: Notice:Currently the meter model supported by CH1000 is Chint meter (DTSU666). • Connect RS485 termination matching resistor: Please connect a 120Ω ter- mination resistance between A and B of the inverter when the RS485 link communication is abnormal, as shown below.

  • Page 29: Link Port(Reservation)

    Cable Connections Inverters Grid 5 .3 5 .3 LINK port(Reservation) LINK port(Reservation) Number Connected Device RJ45 port（LINK port） Inverter • LINK port is described below: Installation and User Manual 25/62...

  • Page 30: Ethernet Connection

    Networked Device • WAN port connection 5 .5 5 .5 Installation of antennas and SIM card Installation of antennas and SIM card • Installation of antennas Just tighten the corresponding model antenna to the connector on the CH1000. 26/62 SOFAR CH1000...
  • Page 31 Cable Connections CH1000 has up to 3 antennas to be installed according to different matching models, and the antenna models are Sub-1G, Wi-Fi/BT, and 4G. The relevant models have been silk-screened on the antennas, so users should install the antennas corresponding to the models when installing the antennas. The 3 antennas are completed, as shown in the figure below.

  • Page 32: Connecting The Power Supply

    The steps to install the SIM card are as follows: 1. The size of the SIM card slot of CH1000 is 25mm×15mm×0.76mm, please prepare your own SIM card that fits the slot size of this device.
  • Page 33 Cable Connections • DIN-Rail power supply Black Installation and User Manual 29/62...

  • Page 34: Connecting The Do Signal Cable

    Cable install the proper size Euro terminal and crimp it down with crimp- ing pliers. Cut off the excess signal wire and wrap it with heat shrink tubing, and the result is shown below. Connect the cable to the DO port of the CH1000 as shown below. 30/62 SOFAR CH1000...
  • Page 35 Cable Connections Connect to a passive DO with the load range of 250VAC/3A. Installation and User Manual 31/62...

  • Page 36: Connecting The Di Signal Cable

    Cable install the appropriate size Euro terminal and use crimping pliers to compress it. Cut off the excess signal wire and wrap it with heat shrink tub- ing, and the result is shown below. Connect the cable to the DI port of the CH1000 as shown below. 32/62 SOFAR CH1000...

  • Page 37: Connecting The Ai Signal Cable

    Cable install the appropriate size Euro terminal and use crimping pliers to compress it. Cut off the excess signal wire and wrap it with heat shrink tub- ing, and the result is shown below. Connect the cable to the CH1000’s AI port as shown below. Installation and User Manual 33/62...

  • Page 38: Drms Port

    The logic interface pins are defined according to the require- ments of different standards. The logic interface applies to the following safety standards: Australian AS4777, European General 50549, and German 4105. 34/62 SOFAR CH1000...
  • Page 39 Cable Connections 1.white-orange 2.orange 3.white-green 4.blue 5.white-blue 6.green 7.white-brown 8.brown Crimp the network cable terminals in color order as shown below. Insert the terminal through the connector and into CH1000 as shown be- low. Installation and User Manual 35/62...

  • Page 40: External Emergency Stop Switch

    Check that all cable connections are correct and secure, and that cables are free of exposed metal and neatly tied. Check that the outside of the equipment is clean and tidy and free of dust, dirt and construction debris. 36/62 SOFAR CH1000...

  • Page 41: System Operation

    4. To connect to the cloud service, make sure that the CH1000 is configured for successful network access. 5. You can view the data of CH1000 and its sub-devices in the real-time infor- mation interface after creating a power station in SOFAR Cloud and adding device.

  • Page 42: Sofar Cloud/App Operation

    Just insert an Internet-capable SIM card into the device and configure the APN and its password. 7 .1 .3 Wi-Fi 7 .1 .3 Wi-Fi CH1000 supports local commission of CH1000 by connecting to the network via Wi-Fi. Specific operation steps Section 7.2 APP Local Commission. 7 .2 7 .2...
  • Page 43 7 .2 .1 BT connection network The specific steps are as follows: Firstly, turn on the BT function of your phone, then open the SOFAR moni- tor APP. Log in to your SOFAR account, and click “Scan” in the “Application”...
  • Page 44 SOFAR Cloud/APP Operation Enter the device configuration networking page as shown below. Click “Replacement Network”, and select the Wi-Fi name and enter the password. Then, click “Start configuration”. Configuration is successful when the page shown below appears. 40/62 SOFAR CH1000...
  • Page 45 SOFAR Cloud/APP Operation 7 .2 .2 Local Control 7 .2 .2 Local Control The specific steps are as follows: Click “Local control” on the “application” page, as shown in the following figure. On the “Connect BT” page, click “Search” to enter the BT device list page, and turn on the “Filter SN no.”...
  • Page 46 SOFAR Cloud/APP Operation entering the add device page, you can select the corresponding device type and enter the serial number of the corresponding device, as shown in the picture below. You can select the corresponding device to view or control after adding a device, as shown in the following figure.
  • Page 47 SOFAR Cloud/APP Operation Click “Advanced” at the bottom of the page to set EMS setting, Priority access mode setting. Click “O&M” to reset the Restart and factory setting of the device, as shown in the following figure. Please download the firmware package first If you want to upgrade the firmware of the device.
  • Page 48 SOFAR Cloud/APP Operation 44/62 SOFAR CH1000...

  • Page 49: Sofar Cloud Remote Control

    7 .3 7 .3 SOFAR Cloud Remote Control SOFAR Cloud Remote Control 7 .3 .1 Register/Login 7 .3 .1 Register/Login SOFAR cloud monitoring platform URL is https://corp.sofarsolarmonitor.com/ login, and enter the page as shown below: Installation and User Manual 45/62...
  • Page 50 SOFAR Cloud/APP Operation If you are using SOFAR cloud monitoring platform for the first time, you need to click “Register” on the login page to enter the account registration page. Fill in the corresponding merchant name, registration method and other information.
  • Page 51 SOFAR Cloud/APP Operation To create a plant page, you need to fill in basic information, system information and other content. The specific filling rules are: Basic Info: Location, You can directly enter a specific address in the box to search and select the corresponding address, and the following box will automatically display the administrative area, latitude and longitude and other information.
  • Page 52 7 .3 .4 Plant device After entering the plant, you can click “Devices” and you can see the status (online, offline), data update time and other information of CH1000 and its sub-devices. If you want to add sub-devices after creating the plant, you can click “Add”...
  • Page 53 7 .3 .7 Device Details 7 .3 .7 Device Details Clicking on the CH1000 or at the serial number of the sub-device will take you to the device details page to view data for the CH1000 and its sub-devices. In the CH1000 device details page, you can view the basic information, version information, and other information of the device, as shown in the following figure.
  • Page 54 SOFAR Cloud/APP Operation 7 .3 .8 Device alarm messages 7 .3 .8 Device alarm messages On the Device page, click “Alerts” and you can view all the alarms for that de- vice. 7 .3 .9 Device Connection Information 7 .3 .9 Device Connection Information On the device page, click “Architecture”.
  • Page 55 SOFAR Cloud/APP Operation 7 .3 .10 Remote control of device 7 .3 .10 Remote control of device Click the “Device Control” button on the upper right corner of the device details page to enter the “ Remote Control “ page, as shown in the figure below. You can perform remote factory reset, device restart, EMS settings on the device.

  • Page 56: App Remote Control

    7 .4 .1 Register/Login 7 .4 .1 Register/Login Download SOFAR cloud APP. If you haven’t registered an account in SOFAR cloud monitor platform after downloading APP, you can register in APP login page, and the interface is shown as below after login.
  • Page 57 QR code or manu- ally fill in the device serial number, as shown in the figure below. After filling in the serial number of CH1000 and its sub-devices, click “OK” to create the plant successfully.
  • Page 58 SOFAR Cloud/APP Operation 7 .4 .3 Plant information 7 .4 .3 Plant information After creating a plant, you can see the real-time power generation information and energy flow diagram of the device on the plant data page. Click “...” in the upper right corner of the page to modify the plant information, add or delete device in the plant.
  • Page 59 SOFAR Cloud/APP Operation 7 .4 .5 Device Details and Device Control 7 .4 .5 Device Details and Device Control As shown in the figure below, you can see the real-time data and connection information of the device after entering the device detail page. Click “Refresh the sub-device list”...
  • Page 60 SOFAR Cloud/APP Operation 7 .4 .6 Device Alarms 7 .4 .6 Device Alarms Click on “Alerts” and you can see all the alarms in the station. 7 .4 .7 Device Authorization 7 .4 .7 Device Authorization Click “Authorizations” as shown in the following figure to authorize the power station to other users, etc.
  • Page 61 SOFAR Cloud/APP Operation :Sections 7.3.7~7.3.11 operating procedures are for CH1000. The oper- NOTICE NOTICE ating procedures for sub-devices (inverter, micro-inverter, meter) are similar to those for CH1000. Installation and User Manual 57/62...

  • Page 62: Fault Resolution

    Fault Resolution 8 .1 8 .1 LED indicator LED indicator CH1000 has 3 LED indicators, and the system status light is a red and green bi-color light. The indicator status is shown in the table below: Pic- Indicator Status Indicator Definition...
  • Page 63 3. Please contact SOFARSOLAR af- Fi connection. ter-sales service personnel 3. CH1000 failure 4G connec- 1. SIM card not inserted 1. Insert the SIM card into CH1000 tivity cloud into CH1000 2. Re-insert the CH1000 platform 2. SIM card not inserted 3.

  • Page 64: Routine Maintenance

    Routine maintenance Routine maintenance Routine maintenance CH1000 performs routine maintenance in the following ways: • Hardware Maintenance: Normal power supply and normal screw tightness. • Software maintenance: SOFAR cloud monitoring platform/APP equipment monitoring is normal, and the parameters are set normally •...

  • Page 65: Technical Specifications

    -30℃~+65℃ Temperature Storage Ambient -40℃~+80℃ Temperature Relative Humidity 5%~95% non-condensing Operating Alti- IEC 4000m Max tude Protection Level IP20 Interaction SOFAR cloud + APP Heat Dissipation Natural heat dissipation Method Communication Wi-Fi/Ethernet/ Wi-Fi/Ethernet/ Wi-Fi/Ethernet/ Method RS485/BT RS485/BT/Sub- RS485/BT/Sub- 1G/4G DI/DO...

  • Page 66: Appendix

    Requirements Appendix Appendix Please check if CH1000 is online. If offline, please check if there is a network restriction on the firewall. If there is network restriction, please add the following domain name and port number to the whitelist: Domain Port mqtt.sofarsolarmonitor.com...
  • Page 67 Version 1.0 ADDRESS Shenzhen SOFARSOLAR Co., Ltd. 11/F, Gaoxinqi Technology Building, District 67, XingDong Community, XinAn Street, Bao’An District, Shenzhen, China EMAIL info@sofarsolar.com Website www.sofarsolar.com...

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