Motorola V710 Service Manual
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Motorola V710 Service Manual

Motorola V710 Service Manual

Digital wireless telephone
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Service Manual
Preliminary
Model V710
CDMA 800MHz, 1900Mhz & Analog

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Summary of Contents for Motorola V710

  • Page 1 Service Manual Preliminary Model V710 CDMA 800MHz, 1900Mhz & Analog...

  • Page 3: Table Of Contents

    V710 Theory of Operation ........
  • Page 4 Contents V710 Troubleshooting Circuits……..………………………………………………………………………………… 52 Block Diagram……………………..……………………………………………………………………………… 52 Antenna Schematic……………………..………………………………………………………………………… 53 Antenna Circuit…………………………………………………………………………………………………… 54 TX Front End Schem……………………………………………………………………………………………… 55 TX Front End Circuit……………………………………………………………………………………………… 56 Receiver Schem…………………………………………………………………………………………………… 57 Receiver Circuit……………………………………………………………………………….………………… 58 TX Back End Schem……………………………………………………………………………………………… 59 TX Back End Circuit……………………………………………………………………………………………… 60 PM Schematic……………………………………………………………………………………………………...

  • Page 5: Introduction

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on the housing.

  • Page 6: Computer Program Copyrights

    The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted...

  • Page 7: Warranty Service Policy

    Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola High Technology Centers will perform level 4 (full component) repairs.

  • Page 8: Parts Replacement

    When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual or supplement. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.

  • Page 9: Specifications

    Level 2 Service Manual Specifications Specifications General Function Specification Frequency Range 1900 MHz PCS 1931.250 -1988.750 MHz Rx 1851.250 -1908.750 MHz Tx Frequency Range 800 MHz CDMA/ 869.04 - 893.97 Rx AMPS 824.04 - 848.97 Tx Channel Spacing 50 kHz PCS 30 kHz CDMA/AMPS Channels 1200 PCS...
  • Page 10 Specifications V710 Receiver Function Specification Adjacent and Alternate Channel 3% BER max at 107 dBm signal; -94 dBm/30 kHz, Desensitization -65 dBm/60 kHz IM (AMPS) Greater than 65 dB June 11 May 14, 2004 6809485A75-O...

  • Page 11: Product Overview

    Downloadable/Customizable iMelody ring tones. The V710 is a single band phone that allows roaming within the CDMA 800 MHz bands. The V710 CDMA phone consists of a main housing assembly and a flip assembly. The phone has the main circuit board, battery, headset jack, and accessory connector in the main housing assembly.

  • Page 12: Simplified Text Entry

    Personal Information Management The V710 telephone contains a built in date book with alarm reminders message center and a 100 number capacity phonebook. 2. Network, subscription or service provider dependent feature. Not available in all areas.

  • Page 13: General Operation

    General Operation Controls, Indicators, and Input/Output (I/O) Connectors The V710 telephones’ controls are on the front and side of the device, and on the keyboard as shown in Figure 1. Other hardware features are shown in Figure 2. Left Soft Key...

  • Page 14: Menu Navigation

    A 5-way navigation key allows you to move easily through menus. Color Display The V710 phone features a 128 x160 pixel, 262K color display. The display provides constant graphical representations of battery capacity and signal strength, as well as the real-time clock.

  • Page 15: Alert Settings

    Label 032237o Figure 3. V710 Display Icon Indicators Alert Settings In addition to preset ring tones, V710 telephones allow the user to download additional ring tones. (Availability is carrier and Network dependant). ® Motorola V710 phones incorporate the VibraCall discreet vibrating alert that avoids disturbing others when a ringing phone is unacceptable.

  • Page 16: Battery Removal

    General Operation V710 Battery Removal Removing the battery causes the device to shut down immediately and loose any pending work (partially entered phone book entries or outgoing messages, for example). All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals.

  • Page 17: V710 Theory Of Operation

    32 KHz Cam. Backlight Control Module Controller Figure 4. Motorola MSM6100 System Block Diagram The MSM6100 chipset solution (See Figure 4)consists of the MSM6100 Baseband processor, direct conversion RFL6000TM and RFR6000TM receive devices, the 6809476A49-O May 14, 2004 June 11...
  • Page 18 V710 Theory of Operation V710 direct conversion RFT6100TM transmit device, PM6050TM power management device and a compatible power amplifier device. These devices perform all of the signal processing and power management in the subscriber unit. The 3G CDMA2000 1X MSM6100 chipset and system software features radioOne direct conversion architecture and incorporates a low-power, high-performance RISC microprocessor core featuring the ARM926EJ-S™...

  • Page 19: Pm6050 Device Description

    Level 2 Service Manual V710 Theory of Operation will provide the capabilities needed to operate on systems around the world and will simplify the procurement of parts and the cost of designing CDMA handsets. PM6050 Device Description The PM6050 device (Figure 5) integrates all wireless handset power management, general housekeeping, and user interface support functions into a single mixed signal IC.
  • Page 20 V710 Theory of Operation V710 Figure 5. PM6050 Block Diagram June 11 May 14, 2004...

  • Page 21: Rft6100 Overview

    Level 2 Service Manual V710 Theory of Operation RFT6100 Overview The RFT6100 is a Baseband-to-RF transmitter IC, an integral component of QUALCOMM’s radioOne Zero-IF chipset. All radioOne ICs are highly integrated and fulfill specific functions; functional requirements are partitioned between the ICs to yield complete, optimal transceiver implementations.

  • Page 22: Rfr6000 Overview

    V710 Theory of Operation V710 power-down, gain control, and transmit puncturing) extend handset talk-time. Sophisticated Tx LO circuits provide frequency plan flexibility and are completely implemented on-chip except for the loop filter (two resistors and two capacitors). The RFT6100 integrates the Rx PLL as well (compatible with the RFR6000 receiver IC), fulfilling all handset PLL requirements without an additional PLL IC.

  • Page 23: Rfl6000 Overview

    Level 2 Service Manual V710 Theory of Operation The RFR6000 IC provides the zero-IF receiver signal path, from RF to analog Baseband, for multi-band, multi-mode handsets including combinations of the following: • Bands • Cellular bands • PCS bands •...
  • Page 24 V710 Theory of Operation V710 Figure 8. RFL6000 Block Diagram The RFL6000 is a multi-band multi-mode IC: • Bands • Cellular bands • PCS bands • Modes • AMPS-FM • CDMA (known as IS-95, cdmaOne, IS-98, cdma2000, 1xEVDO) The two LNAs are dedicated to different frequency bands; the CLNA supports Cellular bands while the PLNA supports PCS bands.

  • Page 25: Tools And Test Equipment

    Used to disassembly the flip assembly 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or by fax (847) 576-3023.

  • Page 26: Disassembly

    V710 Disassembly The procedures in this section provide instructions for the disassembly of a V710 telephone. Tools and equipment used for the phone are listed in Table 1, preceding. Many of the integrated devices used in this phone are vulnerable to damage from electrostatic discharge (ESD).

  • Page 27: Removing The Battery Cover

    Level 2 Service Manual Disassembly Removing the Battery Cover Ensure the phone is turned off. Slide the battery cover latch as shown in Figure 9. Gently lift the top end of the battery cover away from the phone. Lift the battery cover away from the phone. Battery Cover Latch 040335o Figure 9.

  • Page 28: Removing And Replacing The Battery

    Disassembly V710 Removing and Replacing the Battery All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot.

  • Page 29: Removing And Replacing The Antenna

    Level 2 Service Manual Disassembly Removing and Replacing the Antenna Remove the battery cover, and battery as described in the proceures. By hand, rotate the antenna base counterclockwise, as indicated by the red arrows until loose. When the antenna threads are completely disengaged, slide the antenna out of the housing.

  • Page 30: Removing And Replacing The Keypad Bezel

    Disassembly V710 Removing and Replacing the Keypad Bezel Remove the battery cover, battery, and antenna, as described in the procedures. Turn the phone over and carefully insert the disassembly tool under the keypad bezel and gently bend the bezel outward from the rear housing to release the 2 snaps on the side of the housing (See Figure 12).

  • Page 31: Removing And Replacing The Speaker Cover

    Level 2 Service Manual Disassembly Removing and Replacing the Speaker Cover Remove the battery cover, battery, antenna, and keypad bezel as described in the procedures. Insert the disassembly tool under the outer edges of the speaker cover to release the latches on each side. Slide the speaker cover toward the antenna to remove.

  • Page 32: Removing And Replacing The Keyboard Stiffener

    Disassembly V710 Removing and Replacing the Keyboard Stiffener Remove the battery cover, battery, antenna, keypad bezel, and speaker cover as described in the procedures. Remove the two screws at the bottom of the phone near the polyphonic speaker (See Figure 14)..

  • Page 33: Removing And Replacing The Flip Assembly And Transceiver Board

    Level 2 Service Manual Disassembly Lift the keyboard stiffener away from the phone. To replace, align the keyboard stiffener to the transceiver board. Connect the keyboard flex connector to its socket on the transceiver board. Lower the keyboard stiffener onto the transceiver board. Insert and tighten two screws near the polyphonic speaker assembly.
  • Page 34 Disassembly V710 Use the T6 driver to remove the two flip assembly screws. Set the screws aside for reuse (See Figure 17). flip assembly screw locations 032216o Figure 17. Removing the Flip Assembly Screws Carefully separate the flip assembly from the transceiver board and rear housing assembly.
  • Page 35 Level 2 Service Manual Disassembly Turn the transceiver board and rear assembly over and lift the transceiver board away from the rear housing.. transceiver board 032216o Figure 18. Removing the Transceiver Board To replace, align the transceiver board to the rear housing assembly and lower it into place on the rear housing.

  • Page 36: Removing And Replacing The Flip Display Lens

    Disassembly V710 Removing and Replacing the Flip Display Lens Remove the battery cover, battery, antenna, keypad bezel, speaker cover, keyboard stiffener, flip assembly, and transceiver board as described in the procedures. Insert a small knife blade into the seam between the main lens and the flip sleeve edge and pry up the main lens edge (see Figure 19).

  • Page 37: Removing And Replacing The Flip Assembly Sleeve

    Level 2 Service Manual Disassembly Removing and Replacing the Flip Assembly Sleeve Remove the battery cover, battery, antenna, keypad bezel, speaker cover, keyboard stiffener, flip assembly, transceiver board, and flip display lens as described in the procedures. Grasp the flip assembly and pull firmly as indicated by the red arrows to remove the flip assembly sleeve (See Figure 20).

  • Page 38: Removing And Replacing The Flip Knuckle

    Disassembly V710 Removing and Replacing the Flip Knuckle Remove the battery cover, battery, antenna, keypad bezel, speaker cover, keyboard stiffener, flip assembly, transceiver board, flip display lens, and flip assembly sleeve as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.

  • Page 39: Removing The Display Bezel

    Level 2 Service Manual Disassembly Removing the Display Bezel Remove the battery cover, battery, antenna, keypad bezel, speaker cover, keyboard stiffener, flip assembly, transceiver board, flip display lens, flip assembly, flip assembly sleeve, and flip knuckle as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged.

  • Page 40: Removing The Display Module

    Disassembly V710 Removing the Display Module Remove the battery cover, battery, antenna, keypad bezel, speaker cover, keyboard stiffener, flip assembly, transceiver board, flip display lens, flip assembly, flip assembly sleeve, flip knuckle, and display module as described in the procedures.

  • Page 41: Removing And Replacing The Keypad

    Level 2 Service Manual Disassembly Removing and Replacing the Keypad Remove the antenna, battery cover, battery, rear housing assembly, flex connector, and transceiver board assembly as described in the procedures. Use the plastic tweezers to lift the keypad from the front housing as shown in Figure 24.

  • Page 42: Removing The Motor/Vibrator Assembly

    Disassembly V710 Removing the Motor/Vibrator Assembly Remove the battery cover, battery, antenna, keypad bezel, speaker cover, keyboard stiffener, keypad flex, flip flex connector, transceiver board, flip assembly, flip display lens, flip sleeve, flip display bezel, display module assembly as described in the procedures.

  • Page 43: Phone Identification

    Identification Each Motorola CDMA phone is labeled with a variety of identifying numbers. Figure 26 describes the current identifying labels. Type approval...

  • Page 44: Troubleshooting

    Troubleshooting V710 Troubleshooting Table 2. V710 Telephone: Level 1 and 2 Troubleshooting Chart Symptom Probable Cause Verification and Remedy Measure battery voltage across a 50 ohm (>1 Watt) load. If the battery voltage is <3.25 Vdc, a) Battery either discharged or 1.
  • Page 45 Level 2 Service Manual Troubleshooting Table 2. V710 Telephone: Level 1 and 2 Troubleshooting Chart (Continued) Symptom Probable Cause Verification and Remedy Gain access to microphone. Disconnect and substitute a known good microphone. Place a call and verify improvement in transmit signal as b) Microphone defective.

  • Page 46: Programming: Software Upgrade And Flexing

    Troubleshooting V710 Programming: Software Upgrade and Flexing Contact your local technical support engineer for information about equipment and procedures for flashing and flexing. Related Publications Motorola V710 CDMA User Guide, English/Spanish SJJN5286A (6809467A43) June 11 May 14, 2004 6809476A49-O...

  • Page 47: Exploded View Diagram

    Level 2 Service Manual Troubleshooting Exploded View Diagram Figure 27. Exploded View 6809476A49-O May 14, 2004 June 11...

  • Page 48: Exploded View Parts List

    Troubleshooting V710 Exploded View Parts List Table 3. Exploded View Parts List Item Motorola Part Description Number Number 1389819N03 camera bezel 6189691N02 CLI lens 7589314N02 flip stop grommet 1589315N04 knuckles 1589875N04 Barrel cover 0789724N01 Magnesium frame 5587736N01 Hinge assembly 3289412N02...

  • Page 49: Accessories

    Level 2 Service Manual Troubleshooting Accessories Table 4. Accessories Description Part Number Power Solutions Battery Slim LiIon (720mAh) Battery High Performance (1440mAh) SNN5615A Travel Charger Linear U.S. SPN4992 Travel Charger Mid Rate U.S. New ID SPN5037 Travel Charger Rapid U.S. (non-leakage) SPN5049 In-Vehicle Solutions Bluetooth Car Kit...
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  • Page 80 8489850N02 0589944n02 rf grommet 8489450N02 flip flex assy 5587736N01 hinge assy 0387791L01 screw 1389819N03 BEZEL ASSEMBLY,,,,MPX CAMR V710 DEC 7589314N02 GROM,,RUB,/FLIPSTOP V700 CDMA 5402393T02 LABEL VADER Escutheon Programming Kits and Software Part # Description 0109742L73 External Security Key for Flashing...
  • Page 81 Electrical Parts CDMA V710 Part # Part Description Reference Designator 0609591M37 RES CHIP DUAL 10K 5% 0.63W R5152 0609591M37 RES CHIP DUAL 10K 5% 0.63W R3825 0662057M01 RES. CHIP 0 5% 20X40 R1001 0662057M01 RES. CHIP 0 5% 20X40 R2012 0662057M01 RES.
  • Page 82 Electrical Parts CDMA V710 Part # Part Description Reference Designator 0662057M98 RES. CHIP 10K 5% 20X40 R4361 0662057M98 RES. CHIP 10K 5% 20X40 R1407 0662057M98 RES. CHIP 10K 5% 20X40 R4362 0662057M98 RES. CHIP 10K 5% 20X40 R3902 0662057M98 RES. CHIP 10K 5% 20X40...
  • Page 83 Electrical Parts CDMA V710 Part # Part Description Reference Designator 2113743L41 CAP CHIP 10000 PF 10% X7R C252 2113743L41 CAP CHIP 10000 PF 10% X7R C1001 2113743L41 CAP CHIP 10000 PF 10% X7R C1204 2113743L41 CAP CHIP 10000 PF 10% X7R...
  • Page 84 Electrical Parts CDMA V710 Part # Part Description Reference Designator 2113743N40 CAP CHIP 39.0 PF 5% COG C4363 2113743N40 CAP CHIP 39.0 PF 5% COG C4362 2113743N40 CAP CHIP 39.0 PF 5% COG C7104 2113743N40 CAP CHIP 39.0 PF 5% COG 2113743N40 CAP CHIP 39.0 PF 5% COG...
  • Page 85 Electrical Parts CDMA V710 Part # Part Description Reference Designator 2113928N01 CAP CER CHIP 0.1UF 10% 6.3 C4112 2113928N01 CAP CER CHIP 0.1UF 10% 6.3 C3005 2113928N01 CAP CER CHIP 0.1UF 10% 6.3 C4111 2113928N01 CAP CER CHIP 0.1UF 10% 6.3...
  • Page 86 Electrical Parts CDMA V710 Part # Part Description Reference Designator 4809653F07 RECT SCHTTKY 1A MBRM120ET3 D3800 4809924D18 DIODE,SHTK,EMD2SC79,,,,30UA,30 D5000 4809924D18 DIODE,SHTK,EMD2SC79,,,,30UA,30 D4300 4809924D18 DIODE,SHTK,EMD2SC79,,,,30UA,30 D2000 4809939C39 XSTR,GEN PURPOSE SMALL SIG,,NP Q320 4809939C39 XSTR,GEN PURPOSE SMALL SIG,,NP Q300 4809948D44 4 CHANNEL ESD ARRAY 5-PIN CHIP...
  • Page 87 Contents Level 2 Service Manual Contents V710 6809476A49 removing 32 keypad, removing and replacing 43 alert settings 15 antenna, removing and replacing 31 menu structure 15 motor/vibrator Assembly, removing and replacing 44 battery charge indicator 15 function 15 removing 30...
  • Page 88 Contents V710 motor/vibrator 44 speaker cover 33 replacement parts ordering 8 replacing antenna 31 battery 30 battery cover 29 display bezel 41 display module 42 Flip Assembly and Transceiver Board 35 flip assembly sleeve 39 flip display lens 38 flip knuckle 40...
  • Page 89 MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off.  2004 Motorola, Inc. All rights reserved. Personal Communications Sector, Sawgrass International Concourse 600 North US Hwy 45...

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