Acer Vero B247Y Gbmiprzx Lifecycle Extension Manual
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Acer Vero B247Y Gbmiprzx Lifecycle Extension Manual

Acer Vero B247Y Gbmiprzx Lifecycle Extension Manual

23.8" lcd monitor
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23.8" LCD Monitor
ACER B247Y Gbmiprzx
Service
Service
Service
Acer Monitor B247Y Gbmiprzx
LIFECYCLE EXTENSION
GUIDE
1

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Summary of Contents for Acer Vero B247Y Gbmiprzx

  • Page 1 23.8" LCD Monitor ACER B247Y Gbmiprzx Service Service Service Acer Monitor B247Y Gbmiprzx LIFECYCLE EXTENSION GUIDE...

  • Page 2: Table Of Contents

    Contents Important Safety Notice............................ 3 1. Exploded view diagram with list of items ...................... 4 2. Mechanical Instruction ..........................6 3. Firmware Upgrade Process ........................17 4. FRU (Field Replaceable Unit) List ......................30 5. Trouble shooting instructions ........................33...

  • Page 3: Important Safety Notice

    Important Safety Notice Proper service and repair is important to the safe, reliable operation of all ACER Company Equipment. The service procedures recommended by ACER and described in this service manual are effective methods of performing service operations. Some of these service operations require the use of tools specially designed for the purpose.

  • Page 4: Exploded View Diagram With List Of Items

    1. Exploded view diagram with list of items...
  • Page 5 ACER Item TPV Part No. Description Part No. LBB238NY1W0C004X0F Panel TPM238WF1-FHBNY1.K 4W50A FQ PLPCND193GYA2 POWER BOARD CBPT3TMC0Q6 MAIN BOARD KEPC4QC2 KEY BOARD USB4QC2 USB BOARD USB4QCE USB BOARD 395G179Q30G645M000 FFC MBSB 30P 1.0 2f 370mm CPET conx1 B(MB TO PANEL)

  • Page 6: Mechanical Instruction

    2. Mechanical Instruction Tools Required List the type and size of the tools that would typically can be used to disassemble the product to a point where components and materials requiring selective treatment can be removed. Tool Description: − Screwdriver (Phillip-head, Hexagonal head) −...

  • Page 7: Disassembly Procedures

    2.1 Disassembly Procedures: S1. Press the button to remove the stand-base ass’y.
  • Page 8 S2. Release the screws then use a tool (shown as below) to open all latches for removing the rear cover. (Be careful the position of the key board.). Disconnect the cable to remove the rear cover. S3. Release the screws to remove the key board.
  • Page 9 S4. Tear off the tapes and disconnect the pin. Release the screw to remove the USB board. S5.Disconnect the pins to remove the speakers.
  • Page 10 S6. Tear off the tapes. Disconnect the pin to remove the main frame. S7. Release the screws to separate the panel and middle frame.
  • Page 11 S8. Remove the Mylar and release the screws to remove the power board, main board and USB board from mainframe. S9. Disconnect the cables.

  • Page 12: Assembly Procedures

    2.2 Assembly Procedures: S1. Prepare a main board, a power board, an USB board, a main frame and some essential cables. Connect every cable as below. S2. Use a screwdriver to tighten the screws till the power board, main board and USB board with shield are firmly attached.
  • Page 13 S3. Assemble the middle frame and the panel. Use a screwdriver to tighten the screws. S4. Put the shield on panel. Connect the cable and paste the pin. Turn over the shield and connect the FFC cable. Paste the tapes.
  • Page 14 S5. Assemble the speakers and connect all pins. S6.Assemble the USB board and use a screwdriver to tighten the screw. Paste the tapes. S7. Prepare a rear cover. Assemble the key board.
  • Page 15 S8. Connect the pins and assemble the rear cover. Use a screwdriver to tighten the screws. S9. Assemble the stand-base ass’y.

  • Page 17: Firmware Upgrade Process

    3. Firmware Upgrade Process 1. Materials list and connection 2.Install USB driver. the device manager. If you use this ISP board first time，you need to install mstar driver, open After installation the USB serial port driver, please check the port. Look the properties of “my Computer”...
  • Page 18 3. Install RTD tool. Note: If the F/W Upgrade use the same ISP tool as the EDID writing, you must close the EDID writing tool before running the F/W Upgrade tool. 3.1. double- clicks the icon to run it. Note: Must to install driver firstly 3.2.
  • Page 19 3.3 Click “ISP” and “ISP Option” to set the “Erase Setting” as below. 3.4 Close the “ISP Option” window and click the “BigBin” to load the correct F/W.
  • Page 20 3.5 Click to start programming. 3.6 After about 20 minutes, there will pop up message as below figure which promotes the upgrade successful.
  • Page 21 4. Check the FW version after upgrade. 4.1. The way to open factory menu. (1) Connect VGA source to monitor and turn it on. (2) The way to factory menu: DC off and pressing the “1” key and DC on, when the screen lights, release the “1” key to open the menu with “F”...
  • Page 22 (3) Do “Auto Color” in factory mode. 4.2. Do factory reset in user menu. (1)Restart the monitor after open factory menu. And then open the user menu. (2)Factory reset will turn off “Burn in” mode which screen color switches among red, green, blue and black.
  • Page 23 5. Troubleshooting. 5.1. Can’t Entry ISP Mode!! (1) Check the cables and ISP JIG are connected fluently. (2) Click the “Dis Con” and click “Connect” again. (3) AC off the monitor for a while and retry it. (4) Change other vervion ISP program. (4)Change ISP JIG or cable.

  • Page 24: Writing Edid Process

    VGA EDID WA.dat DP EDID WP.dat HDMI EDID WH.dat 3.2. Copy these files to one folder named as ACER B247Y E must contains “config.ini” file. 3.3. Copy ACER B247Y E to DDC folder and put DDC and ISP tool together.
  • Page 25 3.4 Set the config as below. 4. Run the ISP tool Note: If the F/W Upgrade use the same ISP tool as the EDID writing, you must close the F/W Upgrade tool before running the EDID writing tool. 4.1. Double-click the icon to open the tool.
  • Page 26 4.2. Select the EDID folder. 4.3 Tick the “Only connect VGA and “Write SN”, and then click “Debug Information”.
  • Page 27 4.4 Set “other setting” and type the 22 digit S/N.
  • Page 28 4.5 Start to writing. Click “write EDID” to start writing. When The green “PASS” appear, the process is finished. 4.6 After writing the EDID pass, you must read the EDID to ensure the EDID data had been write into the monitor. Choose one of the port to read.
  • Page 29 1. If it appears all “00” when read the EDID data, you need reconnect the ISP tool or install the the driver of the ISP tool again. Note: While reading the DP EDID data, you must light up the monitor or connect a signal to the monitor. If after doing this setp the EDID still shows all “00”, but others port can show the EDID data, the EDID data of DP uaually include in FW,can’t read out it.

  • Page 30: Fru (Field Replaceable Unit) List

    4. FRU (Field Replaceable Unit) List This list is for reference only, please contact Acer local service center to order the correct replacement part and availability. Category Picture Description MAIN BOARD FOR Panel TPM238WF1-FHBNY1.K 4W50A FQ DP+HDMI+SPK+USB- CBPT3TMC0Q6 (100GBRVD128NT1SXXY) POWER BOARD FOR Panel TPM238WF1- FHBNY1.K 4W50A FQ DP+HDMI+SPK+USB...
  • Page 31 HNf LBCA 6P 2.00 6P 1.00 200 MP(MB TO PANEL L/B) HNS MBOTH 8P 1.25 8P 1.25 100 M9(MB TO USB) HNS PBMB 4P 2.00 4P 2.00 100 M19(MB TO PB) HNS Key 6P 1.25 6P 1.25 650 M19(MB TO KEY) HNS SP 4P 2.00 2P 2.0Tr 600+200 M19 2P 2 (MB TO SPK) CASE/COVER/BRACKET...
  • Page 32 CASE/COVER/BRACKET BASE_ASS’Y L238W-Hacer3-cp3 N/A ASSEMBLY CASE/COVER/BRACKET MAINFRAME ASSEMBLY CASE/COVER/BRACKET INSULATING SHEET 135*136.7*0.43 ASSEMBLY SCREW M4 10 SCREW...

  • Page 33: Trouble Shooting Instructions

    5. Trouble shooting instructions...

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