LG 55EW5Q-C Owner's Manual
LG 55EW5Q-C Owner's Manual

LG 55EW5Q-C Owner's Manual

Monitor signage

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OWNER'S MANUAL
LG Digital Signage
(MONITOR SIGNAGE)
Please read the user manual before using this product to ensure safe and
convenient use.
55EW5Q-C
www.lg.com
Copyright © 2025 LG Electronics Inc. All Rights Reserved.

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Summary of Contents for LG 55EW5Q-C

  • Page 1 OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read the user manual before using this product to ensure safe and convenient use. 55EW5Q-C www.lg.com Copyright © 2025 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS BASIC ..........3 - - Checking-the-Accessories- ........3 GETTING READY ......5 - - Connecting-the-IR-Sensors- ......5 CHECKING BEFORE INSTALLATION ......6 - - Safety-and-Precaution-Guide-for- Installation-..............6 - - Connecting-the-LC-- (Luminance-Compensation)-Cable-....8 - - Installation-Orientation- ........9 - - Installation-Location- ........10 PRECAUTIONS FOR USE ..11 - - Dust- .
  • Page 3: Basic

    WARNING---This-equipment-is-compliant-with-Class-A-of-CISPR-32.-In-a-residential-environment-this- equipment-may-cause-radio-interference. BASIC NOTE • The-accessories-provided-with-your-product-may-vary-depending-on-the-model-or-region. • Product-specifications-or-contents-in-this-manual-may-be-changed-without-prior-notice-due-to-upgrade-of- product-functions. • SuperSign-Software-&-Manual - - Visit- https://partner.lge.com -to-download-the-latest-SuperSign-software-and-manual. Checking the Accessories -Depending-on-country...
  • Page 4 x-10 (M3-x-L3.5) x-12 x-12 (M4-x-L22) (M3-x-L5.5)
  • Page 5: Getting Ready

    GETTING READY Connecting the IR Sensors Connecting-the-cable-to-the-product-allows-it-to-receive-signals-from-the-remote-control. This-allows-a-remote-control-sensor-to-be-placed-in-a-custom-location.-Then-that-display-can-control-other- displays-via-an-RS-232C-cable. IR Receiver...
  • Page 6: Checking Before Installation

    CHECKING BEFORE INSTALLATION We-are-not-responsible-for-product-damage-caused-by-failure-to-follow-the-guide. Safety and Precaution Guide for Installation Please-connect-the-power-after-all-work-is-completed. Connecting the Signage Box and Panel • The-warranty-will-not-cover-any-component-damage-caused-by-electrostatic-discharge-at-the-time-of- installation.-When-installing-this-product,-you-must-wear-anti-electrostatic-discharge-(ESD)-gear. • The-serial-number-on-the-panel-and-that-on-the-signage-box-must-match.-Non-matching-serial-numbers- may-result-in-a-blurry-screen-or-product-malfunction. LW550JUL (HR)(A3) 550XXXXXXXXXXX XXXX LW550JUL (HR)(A3) 550XXXXXXXXXXX XXXX LW550JUL (HR)(A3) 550XXXXXXXXXXX XXXX...
  • Page 7 Connecting Cables • Connect-the-cables-in-consecutive-order,-following-the- -labels-on-the-back-of-the-panel-and-on-the- Signage-box. • The-cables-are-labelled-with-the-numbers- • Insert- -cable-correctly-into-the-connector-and-close-the-holder- -attached-to-cable. • To-prevent-product-malfunction-or-failure,-do-not-shake-or-pull-the-installed-cable,-and-replace-any- damaged-cables-with-new-ones. NOTE • The-actual-length-of-the-cable-is-1-m,-but-the-length-of-the-cable-exposed-externally,-excluding-the-length- built-into-the-product,-is-0.75-m.
  • Page 8: Connecting The Lc (Luminance Compensation) Cable

    Connecting the LC (Luminance Compensation) Cable Basic Connection Diagram of the LC (Luminance Compensation) Cable NOTE • Connect-the-port-with-an-attached-label-to-LC-IN. • If-not-properly-connected,-the-LC-(Luminance-Compensation)-function-does-not-operate-as-intended. • The-LC-function-will-not-operate-normally-if-you-use-a-cable-other-than-the-one-provided. - - Make-sure-that-you-use-the-cable-provided-exclusively-for-LC. Setting • A-unique-Set-ID-should-be-designated-to-each-set-without-being-duplicated.
  • Page 9: Installation-Orientation

    Installation Orientation Using Vertically When-installing-vertically,-rotate-the-monitor-90-degrees-while-facing-the-front-of-the-screen.
  • Page 10: Installation-Location

    Installation Location We-are-not-responsible-for-product-damage-caused-by-failure-to-follow-the-guide. Indoor When-installing-a-signage-box-by-burying-it,-create-an-air-circulation-path-in-the-burying-location. Installing on a Wall • Install-in-a-location-that-is-not-exposed- to-direct-sunlight. • The-warranty-will-not-cover-any-damage- caused-by-using-the-product-in-direct- sunlight-on-the-front-and-rear-panel. Outdoor Outdoor Enclosed...
  • Page 11: Precautions For Use

    PRECAUTIONS FOR USE Dust The-warranty-will-not-cover-any-damage-caused-by-using-the-product-in-an-excessively-dusty-environment. OLED Image sticking Precautions for Protecting the transparent OLED Signage screen Unlike-regular-LED/LCDs,-transparent-OLED-Signage-produce-images-that-emit-light-for-each-pixel,- delivering-clear-images-without-blurring. Due-to-the-nature-of-the-organic-materials-used-to-achieve-high-resolution-image-quality,-OLED-displays- generally-experience-image-retention-on-the-screen,-which-can-be-a-persistent-phenomenon.-This- phenomenon-is-observed-in-all-OLED-panels,-and-although-recommended-picture-modes-can-minimise- image-retention,-current-technology-cannot-completely-prevent-this-from-occurring. Displaying-the-same-image-for-a-long-time-or-repeatedly-displaying-the-same-image-can-cause-image- retention-on-the-screen,-which-is-a-common-phenomenon-in-OLED-panel-products-due-to-the-nature-of-the- product.-This-product-has-a-built-in-screen-protection-feature.-Avoid-displaying-images-that-are-likely-to- cause-image-retention,-and-follow-the-recommendations. Images that are likely to cause image retention • Images-whose-aspect-ratio-is-4:3-or-21:9. • Images-that-are-fixed-for-a-long-time,-such-as-program-number,-station-logo,-game-console-icon,-set-top- box-menu,-etc. • Other-fixed-screen-images-or-repeatedly-displayed-images.
  • Page 12: Product Specifications

    PRODUCT SPECIFICATIONS Without-prior-notice,-all-product-information-and-specifications-contained-in-this-manual-are-subject-to- change-to-improve-the-performance-of-the-product. Input/Output-Ports Operating-conditions Daily-usage 18-hours-(video) Recommended-Resolution HDMI-/-DisplayPort:-1920-x-1080-@-60-Hz Resolution Max-Resolution HDMI-/-DisplayPort:-3840-x-2160-@-60-Hz Embedded-battery Applied Operating-Temperature 0-°C-to-40-°C Operating-Humidity 10-%-to-80-%-(Condition-for-preventing- condensation) Environmental- Storage-Temperature -20-°C-to-60-°C Conditions Storage-Humidity 5-%-to-85-%-(Condition-for-preventing- condensation) *-Product-box-packaging-storage-conditions Power-Voltage 100-240-V~-50/60-Hz-2.5-A Display 1225.5-mm-x-810.1-mm-x-14.6-mm-/-11.6-kg Size-(Width-x-Height-x-Depth)-/- Weight Signage-Box 381.6-mm-x-217.6-mm-x-73.6-mm-/-2.6-kg...
  • Page 13 HDMI / DisplayPort (Normal Mode) Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 800-x-600 37.879 60.317 1024-x-768 48.363 1280-x-720 44.772 59.855 1366-x-768 47.7 1280-x-1024 63.981 60.02 1680-x-1050 65.29 59.954 1920-x-1080 67.5- 3840-x-2160 67.5 3840-x-2160 HDMI / DisplayPort (Video Mode) Resolution Horizontal frequency (kHz) Vertical frequency (Hz) 480/60p 31.5...
  • Page 14: Licence

    LICENCE Supported-licenses-may-differ-by-model.-For-more-information-of-the-licenses,-visit- www.lg.com . The-terms-HDMI,-HDMI-High-Definition-Multimedia-Interface,-HDMI-trade-dress-and-the-HDMI-Logos-are- trademarks-or-registered-trademarks-of-HDMI-Licensing-Administrator,-Inc. Manufactured-under-license-from-Dolby-Laboratories.-Dolby,-Dolby-Vision,-Dolby-Vision-IQ,-Dolby-Audio,- Dolby-Atmos,-and-the-double-D-symbol-are-trademarks-of-Dolby-Laboratories-Licensing-Corporation.
  • Page 15 The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service. Temporary noise is normal when powering ON MODEL or OFF this device. SERIAL NO.

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