Dell Precision HR707 Quick Reference Manual page 40

R M
U N T H E O D E M D I A G N O S T I C
Windows XP:
→
Click Start All Programs
1
Follow the instructions on the screen to identify and resolve modem problems.
2
Modem Helper is not available on certain computers.
Windows Vista:
Start
Click
1
Follow the instructions on the screen to identify and resolve modem problems.
2
Modem diagnostics are not available on all computers.
V
E R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H
Windows XP:
Click Start→ Control Panel→ Printers and Other Hardware→ Phone and Modem
1
Options→ Modems.
Click the COM port for your modem, and then click Properties→ Diagnostics→
2
Query Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows Vista:
Start
Click
1
Options→ Modems.
Click the COM port for your modem, and then click Properties→ Diagnostics→
2
Query Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
E
N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E
subscribed to an Internet provider. With the Outlook Express e-mail program open,
click File. If Work Offline has a check mark next to it, click the check mark to remove
it and connect to the Internet. For help, contact your Internet service provider.
Error Messages
CAUTION:
safety instructions in the
If the error message is not listed, see the documentation for the operating system or
the program that was running when the message appeared.
A
F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S
> | — Do not use these characters in filenames.
40
Quick Reference Guide
T
O O L
→
Modem Helper.
→ →
All Programs
→ Control Panel→ Hardware and Sound→ Phone and Modem
Before you begin any of the procedures in this section, follow the
Product Information Guide
—
Modem Diagnostic Tool.
W
I
N T E R N E T
—
I N D O W S
— Ensure that you have
.
: \ / : * ? " <