Amcrest 1000 Series User Manual

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Network Video Recorder

User Manual

Version 1.0.5

Table of Contents

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Summary of Contents for Amcrest 1000 Series

Page 1 Network Video Recorder User Manual Version 1.0.5...
Page 2: Table Of Contents
UPNP..............................61 Email ..............................62 Multicast ............................... 63 Register ..............................64 Switch ..............................65 P2P ............................... 65 Amcrest View Pro Setup ........................66 Storage ..............................69 Basic ..............................69 Schedule............................... 69 HDD Manager ............................73 Record ..............................73 Advanced ............................. 74 FTP ...............................
Page 3 User ..............................83 Group..............................83 ONVIF User ............................84 Password Reset ........................... 85 Live ............................... 86 Playback ............................... 87 Alarm ..............................91 Alarm Info ............................. 91 Alarm Input ............................92 Alarm Output ............................94 Video Detection ............................ 95 Audio Detect ............................103 Abnormality ............................
Page 4: Welcome
Thank you for purchasing an Amcrest NVR! This user’s manual is designed as a reference tool only and is applicable to all Amcrest 1000, 2000, 4000, and HS Series model NVRs. Please note, some features and options may vary model to model.
Page 5: Front Panel
Keep away from extremely hot places and sources of heat. Avoid direct sunlight. Keep away from extremely humid places. Avoid any violent vibrations. Do not put other devices on the top of the device. Install in a well-ventilated place; do not black the vents. Front Panel The front panel of the NVR may differ model to model.
Page 6 Network abnormal Network error occurs or there is no network indicator connection, the light becomes red to alert you. Remote control When the NVR receives a signal from the remote, indicator the light will blink. POWER Power indicator When NVR is on, the light is on. Go to previous menu or cancel current operation.
Page 7   Left/2 Right/3 Shift current activated control. Go to previous menu or cancel current operation. When playback, click it to restore real-time monitor mode. Applicable for Amcrest 52XXX Series NVRs Button Icon Description Power Button Press and hold this button for five seconds to shut off or power on the NVR.
Page 8: Rear Panel
Multiple slow play speeds or normal playback. In text mode, input Slow Motion/8 number 8. In playback mode, press to playback the next video. In menu setup, go Next/9 downward in a dropdown list. In text mode, input number 9. In playback mode, press this button to playback the previous video.
Page 9 HDMI High High definition audio and video signal output port. Definition It transmits uncompressed high definition video and multiple- Media channel data to the HDMI port of the display device. HDMI version is Interface 1.4. VGA video VGA video output port. Outputs analog video signal. This connects to output port the monitor to view analog video.
Page 10: Hardware Setup
NVR. If a microSD card is installed in the camera you can still view the recordings from the microSD card using the Amcrest View Pro application and accessing the camera directly, however, no recordings will be retained to the NVR if a hard drive is not installed.
Page 11 For further assistance on how to install the hard drive, feel free to contact us at: https://amcrest.com/contacts Setting Up the Cables The following instructions will show you how to set up the cables for the NVR, cameras (PoE and Wi-Fi), as well as a monitor or TV screen.
Page 12: Alarm Connection
Connect a monitor or TV screen to your NVR. The NVR is compatible with any monitor or screen that uses a VGA or HDMI connection. For purposes of this guide, we will use a VGA connection. Take a VGA cable, and connect one end to the VGA port on your monitor/screen and the other end to the VGA port on the back panel of your NVR.
Page 13: Alarm Input And Output Port
Figure 2-6 Icon Function 1, 2 ALARM1, ALARM2. The alarm becomes activated in the low level. NO C NO activation output. (On-off button). ＋12V Rated current output. Current is 500mA. Ground Note Different models support different alarm input ports. Please refer to the specifications sheet for detailed information.
Page 14: Alarm Relay Specifications
An overload may result in NVR damage. Please refer to the following relay specifications for detailed information. Alarm relay specifications Contact Material Silver Rated switch capacity 30VDC 2A, 125VAC 1A Rating Maximum switch power 125VA 160W (Resistance Load) Maximum switch voltage 250VAC, 220VDC Maximum switch current Between contacts with same polarity...
Page 15: Mouse Operation
Mouse Operation Please refer to the following sheet for mouse operation instructions. Left mouse When you have selected one menu item, left mouse click to view the menu click content. Modify a checkbox or motion detection status. Click a combo box to show the dropdown list In an input box, you can select different input methods.
Page 16: Unlock Pattern
Enter Password Create a new admin password for your NVR. The password for your device should be between 8 and 32 characters. A combination of letters, numbers, and symbols are recommended when setting up your password. Note: Please do not use special symbols like ‘ ‘ ; : & Once you have entered a new password for your device, confirm the password in the next field.
Page 17: Password Protection
If you have assigned an unlock pattern, you will need to draw the pattern again to confirm your assigned unlock pattern. Password Protection Additional means of password protection and retrieval can be set up in this menu. If you would like to reset your password using your email, make sure the email address checkbox is enabled and enter a valid email address in the Email Address field.
Page 18: Startup Wizard Walkthrough
The first page of the Startup Wizard will appear which allows you to setup any General, Network, Remote Devices, and Record Control Settings for the NVR. Before proceeding please note, most Amcrest products are H.265 compatible. H.265 provides a more advanced technology than H.264 and allows the device to reduce file sizes which in turn helps to reduce required bandwidth without sacrificing frames per second (FPS) or resolution.
Page 19 Once you are satisfied with the settings on this screen click Next to continue. Date & Time The Date & Time settings screen is used to set the date and time for your NVR. If you want to utilize daylight savings time, click on the DST enable toggle switch. This should be enabled by default.
Page 20 Note: Make sure to toggle the NTP toggle switch to the off position if you do not want to sync your device to an NTP server. Holiday This screen allows the user to set and modify holiday settings which allows the NVR to record or send snapshots based on specific schedules set by the user.
Page 21 The next screen that appears is the P2P screen. This screen allows you to connect your NVR to your mobile device via the Amcrest View Pro app. The P2P status should read as “Online”. To download the app, use your mobile device’s camera and scan the Cell Phone Client QR code.
Page 22 Click the Next to continue. Camera Registration The next screen that appears is the Camera Registration screen. This is where you can begin adding cameras to the NVR. If the cameras are not directly connected to the back of the NVR, please make sure they are active and on the same network as the NVR before proceeding.
Page 23 If the status of your camera is red, it indicates the camera is not properly connected to the NVR. This could be because the password for the camera is not entered properly in the system. To modify the password for your camera, click on the edit icon (pencil) located in the Edit column in the Added Device menu.
Page 24 Note: If this is a new device and a password has not been added the password will be admin. Once the password has been properly set the Status indicator will turn green indicating the camera has been properly added. As previously stated, our H.265 compatible products will come factory defaulted to H.264 compression, but for increased performance, the camera's settings can be automatically...
Page 25 To activate H.265 compression, click on the H.265 Auto Switch. For more information on H.265 compression, please visit: amcrest.com/support Click on Next to proceed. Schedule (Rec) The next screen you will see is the Rec screen which allows you to set recording schedules for regular (24/7 continuous recordings), motion detection, alarm, motion &...
Page 26: Main Menu Overview
Right click on the video wall and click on the ‘Main Menu’ from the selections to access the main menu. Main Menu Overview The screenshot below is the main menu screen for the Amcrest NVR console interface: Below are short descriptions for each of the menu items on the main menu: PLAYBACK: View, search, and play recorded videos.
Page 27 Adjusting Camera Settings for Maximum Resolution, FPS, and Bitrate Most Amcrest products are H.265 compatible. H.265 provides a more advanced technology than H.264 and allows the camera to reduce file sizes which in turn helps to reduce required bandwidth without sacrificing frames per second (FPS) or resolution.
Page 28 Click Apply to save your settings. Adjusting Bitrate Since H.265 compression uses roughly 30% less resources than H.264, the camera will typically come defaulted to a preset bitrate when switching to H.265. For instance, when switching to H.265 on a 4K camera, the bitrate may be defaulted to 8192 Kb/S, however, adjusting the bitrate to a lower value may help to increase the overall efficiency of the camera while viewing playback or watching live view.
Page 29: Video Wall
Note: Adjusting the bitrate to anything lower than the recommended bitrate s above may result in degradation to recordings or to live view. For best results, if you are adjusting multiple cameras, it is highly recommended to adjust each camera individuall y . This may be a trial and error process since most network environments are unique and may vary, however, the bitrate should range between 1792-2048 Kb/S if using a 4K camera.
Page 30: Adding Additional Devices
Manual Snapshot Like the manual record button, this option allows you to manually snapshots. To manually take a snapshot, insert a USB flash drive into a USB port on the NVR and click on the manual snapshot button. The snapshot will be saved to the USB flash drive. Audio talk This option allows for bidirectional talk.
Page 31 Please note, if the device is not registering to the device, the username or password may need to be updated for the camera. This can be resolved by right clicking on the screen and choosing Camera Registration.
Page 32 H.265 compression, click on the H.265 Auto Switch to switch the camera to H.265 compression. For more information on H.265 compression, please visit: amcrest.com/support Please note, H.265 compression is only compatible with 4000 series and above NVRs and may not be applicable to certain devices such as 2000 series or below NVRs.
Page 33: Shortcut Menu
To exit the registration menu, right click on the video wall to display the connected devices. The process can be repeated to add additional cameras if needed. To add the device manually, click Manual Add and enter the information for your camera into the interface. Click Save to activate the camera. Shortcut Menu To access the shortcut menu for the device, right click on the video wall screen to access the shortcut options menu.
Page 34 In the middle of the eight direction arrows, there is a 3D intelligent positioning key. Please make sure your protocol supports this function and you need to use the mouse to control it. Click this key and the system goes back to the single screen mode. Drag the mouse in the screen to adjust the section size. The dragged zone supports 4X to 16X speeds.
Page 35: Ptz Function Setup
Call Pattern Input the Pattern value and then click to call a pattern. Click again to stop the call. Call Scan Input the Scan value and then click to call a scan. Click again to stop the call. Auto Pan Click to enable the camera to enable any auto pan presets set in the device.
Page 36 Pattern Setup Click the Pattern button and input pattern number. Click the Begin button to start the direction operation. Or you can go back to the screen below to operate zoom/focus/iris/direction operation. Click the End button. Scan Setup Click the Scan button. Use the direction buttons to set the camera’s left limit and then click the Left button.
Page 37: Web Operation
Google Chrome, Firefox, Safari and other mainstream web browser via your PC or Mac computer. However, as a primary means of accessing the web user interface for your Amcrest device in a web browser, we highly recommend using Internet Explorer to access your device's web user interface.
Page 38 If the process above is not working, please contact Amcrest Support via one of the following options: Visit http://amcrest.com/contact and use the email form Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956...
Page 39 All option is checked. Click Factory Default to reset the NVR back to its factory default settings. If the process above is not working, please contact Amcrest Support via one of the following options: Visit http://amcrest.com/contact...
Page 40: Main Menu
Main Menu Below are short descriptions for each of the menu items on the main menu: LIVE: View real-time video via the live view interface. PLAYBACK: View, search, and play recorded videos. ALARM: View and search live alarm information. Configure alarm event actions. OPERATION: View system information, system updates.
Page 41: Camera
PoE port on the back of your device the camera will be automatically registered. However, please ensure the password for the camera is registered properly in the system to function. The default password for most Amcrest IP cameras is “admin. To begin registering a camera, click on Device Search.
Page 42 Select the device from the interface and click Add to add it into the system. Once the camera has been added into the interface, click on Edit. This menu allows you to edit camera related information and verify the camera has the proper username and password in the system.
Page 43 Once the camera has been added properly, the status field will read “green” indicating the camera is properly connected. Upgrade This tab allows the user to upgrade the firmware for their camera directly from the NVR. Below is a screenshot of this menu: Below is an explanation of the fields listed in this menu: Channel: Indicates the channel number of the camera being monitored.
Page 44: Image
IP Address: Indicates the IP address of the connected camera. Version: Indicates what firmware version the camera is running on. Update Status: Allows the user to see if the firmware needs to be updated. If the firmware for the camera needs to be updated the system will say, “To be upgraded”. Port: Displays the TCP port number for the camera.
Page 45 Brightness: This is to adjust monitor window brightness. The value ranges from 0 to 100. The default value is 50. The larger the number, the brighter the video. When you input the value here, the bright section and the dark section of the video will be adjusted accordingly. You can use this function when the whole video is too dark or too bright.
Page 46: Encode
Channel: This dropdown box allows the user to select a channel from the dropdown list to modify. Smart Codec is a function in most Amcrest cameras which aim to reduce bandwidth consumption without losing visible image quality by intelligently increasing compression where it will not make a visible difference in the scene.
Page 47 Compression: This dropdown box allows the user to select a compression protocol. Most Amcrest NVRs supports H.264, H.264B, H.264H, and H.265 compression protocols, however, some older models, such as the 2000 series or below may not support H.265. For more information on H.265 compression, please refer to section “How to Provide Optimal Performance Using H.265 and Bitrate”.
Page 48 Locate the Compression dropdown menu and select H.265. Step 4: Click Save to save your settings.
Page 49 Please note, if you are using a camera with a built-in microphone the microphone may be disabled by default. This is due to specific guidelines which regulate built-in microphones to be enabled by default in certain areas and may need to be enabled manually to function. For more information on how to enable the built-in microphone on your device, please refer to section “How to Enable Audio for an IP Camera Using an NVR”...
Page 50 How to Enable Audio for an IP Camera Using an NVR Due to specific regulations most IP cameras sold by Amcrest that feature a built-in microphone will have the microphone disabled by default. These options however can be enabled manually by using the IP camera's and NVR's web user interfaces (web UIs) using a common web browser.
Page 51 Navigate back to the web UI for your NVR and click on Encode. Ensure the proper channel is selected in the interface and click on the More Setting button in the Main Stream column to access audio options. Ensure the Audio Enable checkbox is enabled and click Save. Ensure the same settings are enabled for the sub stream side as well.
Page 52 Snapshot This tab allows for the selection of snapshot settings. See below for a screenshot of the Snapshot tab: Below is a list of snapshot settings that can be modified on this screen: Channel: This dropdown box allows the user to select a channel from the dropdown list to modify. Mode: There are 2 snapshot modes, timing, and trigger.
Page 53 Image Size: This dropdown box allows the user to select an image size. This may be unavailable (grayed out) on certain models. Quality: This dropdown box allows the user to select image quality. Quality is adjusted on a scale between 1, being the lowest quality and 6 being the highest quality. Interval: This dropdown allows the user to select the snapshot interval.
Page 54: Ptz
Clicking the set button and allows the user to drag the timestamp to the desired position on the screen. Customize Title: This checkbox allows the user to add customized text to the interface. Font Size: Set small, medium, or large text. Align Mode: Align the text left or right in the text box.
Page 55: Network
To revert to default settings, click the Default button near the bottom left-hand corner. To confirm the settings, click the Save button. Network This menu controls all network related functions for the NVR and governs how the NVR interacts with a connected network.
Page 56: Connection
gateway; the MTU of the NVR should be the same or lower than the MTU of the gateway. This way, packets can be reduced, and the network transmission efficiency be enhanced. The following MTU values are for reference only. 1500: Ethernet information packet maximum value and it is also the default value. It is the typical setup when there is no PPPoE or VPN.
Page 57 Below is an explanation of the fields on the Connection screen: Maximum Connection: This field represents the maximum number of users that can be connected to the NVR at the same time. The maximum number of users the NVR can support at one time is 128. TCP Port: This field designates the Transmission Control Protocol (TCP) port number.
Page 58 The HTTPS cert will need to be created, log into the device and access the HTTPS menu. Click on the Create Server Certificate button. Enter the necessary credentials for your HTTPS certificate and click Create.
Page 59: Pppoe
The browser will reset again and will automatically load the login interface. You will notice the IP address has changed to HTTP and the security report will show a lock symbol indicating the cert has been created properly. PPPoE PPPoE stands for Point-to-Point Protocol over Ethernet. This screen allows users to configure PPPoE connections.
Page 60: Ddns
Input the PPPoE username and password you get from the IPS (internet service provider) and enable PPPoE function. Please save current setup and then reboot the device to get the setup activated. Device connects to the internet via PPPoE after reboot. You can get the IP address in the WAN from the IP address column.
Page 61: Upnp
Below is an explanation of the fields that can be configured on DDNS settings screen when set to AmcrestDDNS type. Fields with a ‘*’ next to them appear when AmcrestDDNS is selected: Enable: This option allows the user to enable DDNS on the NVR. DDNS Type: This dropdown box allows the user to select which DDNS service is being used on the NVR.
Page 62: Email
PAT: PAT stands for Port Address Translation, and it is something that the UPnP protocol handles. This checkbox allows the user to enable UPnP on the device. Status: This field shows the UPnP status and has two options: Offline: This means that UPnP is offline. Successful: This means that UPnP is working.
Page 63: Multicast
This helps to curb heavy load on the email server when multiple events are occurring. For more information on how to setup Email Alerts, please visit amcrest.com/support Click on the Test button to test the connection. Click the Refresh button to refresh the interface. To confirm settings, click the Save button.
Page 64: Register
ff02::a EIGRP routers ff02::d PIM routers ff02::16 MLDv2 reports (defined in RFC 3810) ff02::1:2 All DHCP servers and relay agents on the local network segment (defined in RFC 3315) ff02::1:3 All LLMNR hosts on the local network segment (defined in RFC 4795) ff05::1:3 All DHCP servers on the local network site (defined in RFC 3315) ff0x::c...
Page 65: Switch
The P2P screen allows users to access a QR code to connect their smartphone or tablet to the NVR. The device uses an app called Amcrest View Pro, and it is available on both iOS and Android. Below is a...
Page 66: Amcrest View Pro Setup
Click the Refresh button to refresh the interface. To confirm settings, click the Save button. Amcrest View Pro Setup The Amcrest View Pro app allows instant access to all live camera streams from any location. The app supports a multitude of features and includes both a plug-and-play setup as well as a manual network setup.
Page 67 Download and install the Amcrest View Pro app for the App Store or Google Play Store. Open the app on your mobile device and allow the app to load.
Page 68 6. Scan the QR code. The QR code can be found on the serial tag along with a Note: IP/Domain/DDNS can be used to scannable barcode. establish a DDNS connection. For more information on how to setup a DDNS connection, visit amcrest.com/support...
Page 69: Storage
7. Create a name for the device and 8. Update the default password for the device and tap “Start Live View” to view enter a username and password. The the device. default username and password will be admin. Tap “Start Live View”. Storage This menu allows the user to update, modify, and manage device storage settings within the NVR.
Page 70 Below is an explanation of the fields on the Record settings screen: Channel: This dropdown box allows the user to pick which channel they would like to change video recording settings for. ANR: This option is used to allow the device to save video to the SD card of the network camera in case the network connection fails.
Page 71 Click the text next to each period to edit the time you wish to set for that specific period. Next, choose which record type you would like to set for each period. You will also need to select the days you wish to apply these settings.
Page 72 Below is an explanation of the fields on the Snapshot settings screen: Channel: This dropdown box allows the user to pick which channel they would like to change video recording settings for All: Link all days of the week to a selected recording type schedule. Record Types: There are 5 types of recordings: Regular: Regular recording means that the NVR captures all snapshots for the specified time period.
Page 73: Hdd Manager
HDD Manager This screen is used to help the user monitor the NVR’s hard drives. Using this screen, the user can see the current HDD type, status, and capacity. The user can also use this screen to format hard drives and change hard drive properties.
Page 74: Advanced
Below is an explanation of all the fields on the Record settings page: Main Stream: The main stream is the stream through which the channels transmit data by default. There are 3 settings that can be used for the mainstream. Auto: Channels will record as they have been scheduled, and not in any other capacity.
Page 75: Main Stream
This tab allows the user to set HDD groups and setup operations for mainstream, sub stream, and snapshot operations. Note: This feature may not be available in all models and may be applicable to only certain model NVRs. Main Stream The Mainstream interface allows the user set corresponding HDD group to save to the mainstream configuration of a connected device.
Page 76: Ftp
Use the HDD Group dropdown menu to set all the channels to a specific HDD group. To apply all channels, click All. To save the settings to the device click on Save. To copy settings to another channel, click Copy near the bottom left hand corner. To confirm settings, click the Save button.
Page 77 Channel: This settings button allows the user to select a channel in which the FTP will apply. For more information how to setup FTP settings, please visit amcrest.com/support To revert to default settings, click the Default button near the bottom left hand corner. To test the...
Page 78: System
System General This screen displays general settings for the NVR. Below is a screenshot of the general settings screen: Below is an explanation of the fields on the General settings screen: Device Name: This field allows the user to customize the name of the NVR. Device No: This field allows the user to customize the device’s number.
Page 79: Date And Time
Date and Time This screen displays date and time settings for the NVR. Below is a screenshot of the Date & Time settings screen: Below is an explanation of the fields on the Date & Time settings screen: System Time: This field allows the user to set the system time and time zone. Click Save to save the system time as it is shown in the display.
Page 80 / Forward Slash _ Underscore Time Format: This dropdown box allows the user to specify a time format for the NVR to use. There are two options. 24 Hour 12 Hour DST: This option allows the user to activate DST for the system. DST Type: This field allows the user to pick whether DST starts on a specific day of the week, or on a specified.
Page 81: Security
Below is an explanation of the fields on the Holiday settings screen: 0: This number indicates how many holidays are in the system. Each line item has a number to signify its place in the list. Status: This dropdown box indicates the status of the holiday. There are two options: Open: The holiday is active, and the NVR will stop recording for that holiday period.
Page 82: Account
Below is a description of the fields in the security settings screen: Type: This dropdown menu allows the user to select which type of firewall will be included. There are 3 types of firewall settings. Network Access: Prevents a set IP address from network access. Ping Prohibited: Prevents the device from pinging a set IP address.
Page 83: User
User This screen is used to configure User account settings. Below is a screenshot of the User Account settings screen: Below is an explanation of the fields on the User screen: Number: This number indicates how many users are in the system. Each line item has a number to signify its place in the list.
Page 84: Onvif User
Memo: This column indicates any notes about the user group. Add Group: This button allows the user to add another user group. On the next page is a screenshot of the Add Group screen. ONVIF User This screen is used to configure or modify ONVIF users that are associated with your NVR. Below is a screenshot of this menu: Below is a description of the fields listed in this menu: Number: This number indicates how many users are in the system.
Page 85: Password Reset
Edit – Used to modify the settings associated with this menu. Delete – Used to delete the user from this menu. Add User – Used to add a new user into the system. Password Reset This menu is used to add an email address in which the Forgot Password instructions can be emailed. Please ensure a valid email address is entered in this field.
Page 86: Live
To confirm settings, click the Save button. Click the Refresh button to refresh the interface. Live The live view interface provides a real-time viewing of a connected device. Note: If using Google Chrome or other mainstream web browsers the sub stream for the device may be displayed in the interface by default.
Page 87: Playback
PTZ Menu: Used to configure PTZ presets. For more information on how to setup a PTZ preset, if applicable, please visit: amcrest.com/support Alarm Out: Enable or disable a set external alarm using an applicable alarm channel. W:H: Adjust the frame rate of the selected device.
Page 88 4K, H.265, or other related recording types. For more information please visit amcrest.com/support Please refer to the following sheet for more information. Playback Interface: The playback interface is where all searched video data will be displayed. The interface can support 1, 4, and 9 playback windows depending on the model.
Page 89 Icon Feature ►/ Play/Pause: Play and pause the recording. ■ Stop: Stops the recording  Backward Play: Rewinds the recording. Click the ►/icon to resume play mode. Previous Frame: Returns the recording to the previous frame in playback mode.  ...
Page 90: Mark Playback
Mark Playback Please make sure your purchased device supports this function. You can use this function only if you can see the mark playback icon on the Search interface. When you are playing back a record, you can mark the record when there is important information. After playback, you can use the time, or the mark key words to search the corresponding record and then play.
Page 91: Alarm
Alarm The Alarm menu allows the user to view live alarm information as well as configure alarm event actions such as motion detection. Alarm Info This feature allows the user to search for specific types of alarm information related to the system. These specific types of alarms include, Motion Detection, Video Loss, Tampering, Abnormalities, Local Alarms, Intel, etc.
Page 92: Alarm Input
To use this feature, access the alarm info interface and select the type of alarm you are search for from the dropdown menu. Enter in the start and end times in the Start Time and End Time fields and click Search.
Page 93 ▪ COM: Communication Port or Ground N.C: Normally Closed - A Trigger that initiates when an object disrupts the communication line of 2 sensors ▪ N.C: Normally Closed - A Trigger that initiates when an object disrupts the communication line of 2 sensors ▪...
Page 94: Alarm Output
4. Set the Alarm trigger type. Normally Closed: (NC) A Trigger that initiates when an object disrupts the communication line of 2 sensors. Normally Open (NO): A Trigger that initiates when an object completes the communication line of 2 sensors. 5.
Page 95: Video Detection
Auto: When an alarm event is triggered on the NVR, the connected alarm NVR generates alarms. Manual: The alarm NVR is forced to keep generating alarms. Off: The alarm output function is not enabled. Status: The connection status of the alarm. Save: Click the Save button to release the alarm.
Page 96: Motion Detect
Tips: The motion detection icon will be present if the motion detection alarm has been triggered on the current channel. To set the motion detection region, click and drag the mouse over the region desired. Once the region has been set, click the Apply button to save the current region setup, and right click on the mouse to exit the motion detection interface.
Page 97 When the setup button is clicked, the current channel’s interface comes into a full screen view. The user can then set up to 4 regions, each with their own region name, sensitivity (1-100), and threshold (1-100). Each region has a specific color, and the region selector tool is displayed when the mouse is moved to the top of the screen.
Page 98 Click and drag on the yellow bars to specify time zones for motion detection. To edit multiple days at once, either click the checkboxes next to the names, or click the checkbox next to All to edit all the days at once.
Page 99 Voice Prompts: Check this box to enable an imported voice prompt to be used if an event occurs. To use this feature, select a file from the dropdown box in the File Name section. More Setting: Allows the user to access other motion detection options: Anti-Dither: This field allows the user to set the anti-dither time.
Page 100 Channel: The channel dropdown menu is used to select which channel you would like to use to set your motion detection. Enable: This checkbox allows the user to enable the detection function for a specific channel. To select a channel, click on the drop-down menu provided on the right. Period: This setup button takes the user to the detection period settings screen.
Page 101 PTZ Activation: Allows the user to active PTZ functionality to applicable PTZ devices. Voice Prompts: Check this box to enable an imported voice prompt to be used if an event occurs. To use this feature, select a file from the dropdown box in the File Name section. More Setting: Allows the user to access other motion detection options: Show Message: This checkbox allows the user to enable the system to show an on-screen message when a motion detection alarm is triggered.
Page 102 Enable: This checkbox allows the user to enable the detection function for a specific channel. To select a channel, click on the drop-down menu provided on the right. Period: This setup button takes the user to the detection period settings screen. Below is a screenshot of the motion detection period settings screen.
Page 103: Audio Detect
Voice Prompts: Check this box to enable an imported voice prompt to be used if an event occurs. To use this feature, select a file from the dropdown box in the File Name section. More Setting: Allows the user to access other detection options: Show Message: This checkbox allows the user to enable the system to show an on-screen message when a motion detection alarm is triggered.
Page 104: Abnormality
Below is a description of the features in this menu: Channel: The channel dropdown menu is used to select which channel you would like to use to set your motion detection. Input Abnormal: Interprets if an audio input is abnormal, such as clipping audio, etc. Intensity Change: Interprets if the intensity value surpasses the set threshold;...
Page 105 Below is an explanation of the fields on the HDD abnormality settings screen: Event Type: This field allows the user to specify which HDD abnormality event type they would like to configure settings for. No HDD: No hard drive is detected. HDD Error: The hard drive has an error.
Page 106 Below is an explanation of the fields on the Network Abnormality settings screen: Event Type: This field allows the user to specify which Network abnormality event type they would like to configure settings for. Net Disconnection: The network connection has been disconnected. IP Conflict: There is a device on the network with the same IP address.
Page 107 Below is a description of the features listed in this menu: Event Type: Sets the type of event that is being triggered by the abnormality. Enable: Check this box to enable this feature. Attempt(s): Refers to the number of login attempts tried before the abnormality is triggered. Lock Time: How long the device will be locked until another login attempt can be made.
Page 108: Operation
Below is a description of the features provided in this menu: Event Type: Sets the type of event that is being triggered by the abnormality. Enable: Check this box to enable this feature. Attempt(s): Refers to the number of login attempts tried before the abnormality is triggered. Lock Time: How long the device will be locked until another login attempt can be made.
Page 109: Log
This menu allows the user to view log information retained in the system. The system will automatically retain logs of events which occur during normal operation. Below is a screenshot of the Log menu: Below is a description of the features in this menu: Type: Use this dropdown menu to select a log type.
Page 110 Below is a description of the fields listed in this menu: Number: The number represented in the system for the hard drive. Device Name: The name assigned by the system for the connected hard drive. Physical Position: Displays the location of the connected hard drive on the system. Health Status: The current health status of the hard drive.
Page 111 The BPS tab allows the user to view current video bit rate (kb/s) and resolution provided for each connected channel. The menu will show the current channel and resolution of that specific channel. The kb/S section denotes the amount of kb/S used by that channel and the Wave menu shows, in wave format, the amount of kb/S used by that specific channels output.
Page 112: Network
Network The Network menu provides an overview of all online users currently logged into the system. Online Users: The Online Users tab allows the user to manage online users connected to your NVR. Below is a screenshot of this menu. Below is a description of the fields listed in this menu: No: The number assigned to the user in the system.
Page 113 Below is an explanation of the fields in the Auto Maintenance screen: Auto Reboot: This dropdown field allows the user to set a day of the week and time in which the device will automatically reboot the system to keep the system healthy. The interface will be set to Never by default unless changed by the user.
Page 114 This screen is used to update the NVRs firmware. To conduct a system update, it is required to put an update file onto a USB storage device and plug it into the NVR. For more information on how to download a firmware file, please visit https://amcrest.com/firmware-subscribe Below is a screenshot of the upgrade screen:...
Page 115: Back Up
To begin upgrading the firmware, click on Download the latest Firmware and locate the firmware file for your specific device. Download the firmware to a USB flash drive or to the computer if using a web user interface. Click on Browse to locate and import the firmware (.bin) file into the interface. Click System Upgrade and allow the device to complete the upgrade process.
Page 116: Display
Here is a brief explanation on how to use the backup feature listed in this menu: In the Path field, choose a file path in which the file will be backed up. This can be a local USB flash drive, if inserted locally or a folder path if using a web user interface.
Page 117 For more information on the settings provided in this menu, refer to the table provided below. Parameter Description Main Screen The main display outputs. The device should be VGA+HDMI by default. Screen Enable Enables the Main Screen output. Screen No. The default main display outputs.
Page 118 Below is an explanation of the fields on the Tour screen: Enable: This checkbox allows the user to enable the tour functionality. Interval: Enter the amount of time that you want each channel group displays on the screen. The value ranges from 5 seconds to 120 seconds, and the default value is 5 seconds.
Page 119 button located in the Main Screen tab of the View Cycle menu. This will take you to the Add Group interface. From the interface, select the channels that you want to group with the established tour settings. Note: If you want to select more than one channel, in the Window Split list, do not select View1. When you have finished selecting the appropriate group order, click OK to complete the process.
Page 120: Audio
Audio This function tile allows you to manage audio functions such as, audio file management and configuring audio playing schedules which can be associated with specific alarm events. File Manager The file manager tab allows the user to configure audio files to a set schedule. Below is a screenshot of the file manager screen: To begin configuring audio files click on Select audio file to import the audio files into the system via a flash drive or a computer if using the web user interface.
Page 121: Remote Web Access
For more information on the features listed in this menu, refer to the table provided below. Parameter Description Period In the Period box, enter the time. Select the check box to enable the settings. You can configure up to six periods. File Name In the File Name list, select the audio file that you want to play for this configured period.
Page 122 Once the main interface opens, click the plug icons next to each camera on the list on the left-hand side, and activate the mainstream for each of them to enable the live feed. If the process above is not working, please contact Amcrest Support via one of the following options: Visit http://amcrest.com/contacts...
Page 123 Once the main interface opens, click the plug icons next to each camera on the list on the left-hand side, and activate the mainstream for each of them to enable the live feed. If the process above is not working, please contact Amcrest Support via one of the following options: Visit http://amcrest.com/contacts...
Page 124: Faqs/Troubleshooting
Email Amcrest Customer Support support@amcrest.com FAQs/Troubleshooting 1. The NVR does not boot up properly. Below are a few possible reasons why this may be occurring: • The power input is not correct voltage. • The power cable connection is not secured correctly.
Page 125 5. Real-time video color is distorted. Below are a few possible reasons why this may be occurring: • When using a BNC output, NTSC and PAL may be setup incorrectly. The real-time video may become black and white. • The NVR is not compatible with the monitor. •...
Page 126 The time and date settings may not be configured correctly. • The battery inside the NVR may be loose, or the battery is running low. • 11. PTZ control is not working. Below are a few possible reasons why this may be occurring: There may be an error with the PTZ front panel buttons.
Page 127 To contact Amcrest support, please do one of the following: • Visit http://amcrest.com/contacts and use the email form • Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956 USA: 713-893-8956...
Page 128: Fcc Statement
Canada: 437-888-0177 UK: 203-769-2757 • Email Amcrest Customer Support support@amcrest.com When I login via HTTPS, a dialogue says the certificate has expired or is not valid yet. Ensure the PC has the same time as the NVR's system time. FCC Statement This NVR complies with Part 15 of the FCC Rules.
Page 129: Appendix A: Toxic Or Hazardous Materials Or Elements
(1) This NVR may not cause interference; and (2) This NVR must accept any interference, including interference that may cause undesired operation of the NVR. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de l icence.
Page 130 To view setup videos for many of the steps outlined in this guide, go to http://amcrest.com/videos Slight differences may be found in the user interface based on specific model numbers. All the designs and software here are subject to change without prior written notice.

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