Welcome to Electrolux! Thank you for choosing our appliance. Get usage advice, brochures, troubleshooter, service information, buy accessories & spare parts, online product registration: www.electrolux.com CUSTOMER CARE AND SERVICE We recommend the use of original spare parts. When contacting Service, ensure that you have the following data available.
1. SAFETY INFORMATION 1.1 Conditions Of Use This appliance is intended to be used in household and similar applications such as: • staff kitchen areas in shops, offices and other working environment; • farm houses; • by clients in hotels motels, and other residential type environments;...
1.2 Child Safety • This machine is not intended for use by children or infirm persons without supervision. • The children should be supervised to ensure that they do not play with the appliance. • The packaging components (e.g. plastic film, polystyrene) can be dangerous to children-danger of suffocation! Keep them out of children’s reach.
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1.4 Installation • Never pull the power supply cable to remove the plug from the socket; • This appliance is heavy. Care should always hold the plug itself. be taken when moving it. • Never use the machine if the power •...
To minimize the risk of fire in a washer- is specifically recommended by the manufacturer of the fabric softener or dryer, the following should be observed: product. • Items that have been spotted or • Undergarments that contain metal soaked with vegetable or cooking oil reinforcements should not be placed constitute a fire hazard and should not in a washer-dryer.
2. PRODUCT DESCRIPTION 2.1 General overview 2.1.1 Detergent/Softener Dispenser Worktop Drawer Control Panel The detergent dispenser drawer Door compartment information, For details Drain Pump Filter about using detergent and additives, see page 28. Level Adjustment Feet Front Panel Cabinet Main wash Softener Detergent/Softener Dispenser Drawer Mains Cable...
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2.1.2 Door (when open) 2.1.5 Transit Bolt (when remove) Rating Label Drum Lifter Stainless Steel Washing Drum 2.1.3 Drain Pump Filter (when open) Drain Pump Filter CAUTION! Transit bolts must be removed before using the appliance. Drain Pump Filter Door 2.2 Accessories 2.1.4 Level Adjustment feet Plastic Caps...
3. TECHNICAL DATA Dimensions (Height / Width / Depth) 850 x 600 x 659 mm Power supply (Voltage / Frequency) 220 - 240 V~/ 50 Hz EWW10******: Wash 2000 W / Dry 1500 W Total power absorbed EWW12******: Wash 2100 W / Dry 1500 W Water supply pressure 0.8 MPa / 0.05 MPa (Maximum / Minimum)
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4.2 Positioning WARNING! Before proceeding with installation, read the safety information, and dimension preferred. 600 mm 659 mm 575 mm 850 mm 930 mm ENGLISH...
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20 mm 20 mm CAUTION! When installing the product make sure the levelling feet is not pressing on the power cord. When the machine is levelled, try to rock it from corner to corner. wall If it does rock, adjust the legs again until it is levelled and does not rock.
4.3 Water Inlet 4.4 Water Drainage Connect the water inlet hose to a tap The end of the drain hose can be with 3/4” BSP thread. Use the hose positioned in three ways: supplied with the machine. DO NOT USE •...
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• In a sink, drain pipe branch. This branch must be above the trap so Max. Max. that the bend is at least 60 cm above the ground. 41 cm 88 cm Push the drain hose onto the spigot and secure with a clip, ensure a loop is formed in the drain hose to prevent waste from the sink entering the appliance.
5. CONTROL PANEL 5.1 Control Panel Description I HG Programme selector knob Time Dry and Dryness Level touch key Display • Iron Dry touch key SmartSelect touch key • Cupboard Dry touch key • Refresh touch key • Extra Dry touch key •...
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5.2 Display SmartLeaf feedback icon Door locked icon Stream icon Finish In icon Rinse Hold icon Add clothes icon Child Lock icon Notification icon Remote Start mode icon Wi-Fi connection icon The Temperature area: Temperature icon Cold water Maximum load icon The spin area: Spin Speed indicator ) No Spin indicator, Spin phase if off...
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Drying phase icon The digital icon can show: • Programme duration, drying phase • Delay time • Cycle End ( • Warning and Error codes Time Dry icon Anticrease phase icon Cooling phase icon The icon, function or phase names that appeared in this manual may differ from your product.
6. PROGRAMMES 6.1 Programme Chart Max. Max. Load Programme; Spin (Dry Clothes) Temperature Type of load and soil level speed range Wash (rpm) Cottons; 1400 White cotton and coloured cotton. Normally, heavily and Cold to 90°C lightly soiled items. Eco Cottons; 1400 Low energy cycle for cottons.
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• Any further data required for performance tests shall be provided upon request. Request can be made to the following address: https://www.electrolux.com.au/support/contact-us/ • The wool wash cycle of this machine 6.2 Woolmark Apparel Care - Blue has been approved by The Woolmark Company for the washing of wool garments labelled as "hand wash"...
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• The wool drying cycle of this machine has been tested and approved by The Woolmark Company. The cycle is suitable to dry wool garments which are labelled "hand wash" provided that the garments are washed in a Woolmark endorsed hand washing cycle and dried according to the instructions issued by the manufacturer.
The SensorWash always active, intelligently assesses the dirt and detergent residue in your laundry. The SensorWash adjusts the washing time and rinse cycles to match the load. This not only ensures optimal cleanliness but also helps prevent damage to your clothes, thereby extending their lifespan. However, this feature can be deactivated by pressing and holding touch keys "Hygienic Care"...
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Dryness Option Guidelines: If you wish to open the door during the anticrease phase or interrupt it, press Start/Pause touch key. Dryness Level Type of fabric Load Extra Dry Cotton and linen Ideal for up to Time Dry Option Guidelines: (bathrobes, bath towels or Max.
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Hygienic Care Touch key WARNING! To prevent the formation of creases or Select this option to add approximately shrinking of fabrics, avoid excessive 30 minutes of tumbling in vapour after the drying. rinse cycle. The indicator of this option will be on. •...
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After selecting Finish In time, press Start/ Remote Start Touchpad ( Pause touch key to start the programme. Machine will then countdown and update This option allows you to connect time on the display every hours until it machine to Wi-Fi network and to link it to reaches the starting point of the wash your smart phone.
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7.4 Start/Pause ( ) and Add Save App Favourite Programme Clothes ( ) Touch key Enabled only by enabling Remote This touch key has 2 functions: Start mode. 1. Start/Pause ( Programme settings that are frequently used can be saved (e.g. Cottons, 60°C, After you have selected the desired 1200 rpm, with Prewash and Hygienic programme and options, press this...
Wi-Fi icon and "AP" message while all create an account, and accept the other indicator on control panel are Off. Terms and Conditions and Electrolux’s The Wi-Fi icon will start blinking. Privacy Policy in the app to use the When the access point is open, the connected features of the laundry display will show "AP".
8.3 Over-the-air update During the time when Wi-Fi and access point is turning On, pressing any The application may propose an update key buttons will play the error jingle. for downloading new features. The update is accepted via app only. Connect your machine with our app, following setting process in application.
9. BEFORE FIRST USE During installation or before first use you may observe some water in the machine. This is a residual water left in the machine after a full functional test in the factory to ensure the machine is delivered to customers in perfect working order and is no cause for concern.
• Compartment "SOFTENER" This compartment is used for fabric conditioner and starching agent. • Detergent fl ap ( Flap before input a powder or liquid detergent. Position down: for liquid detergent. Position up: for powder detergent 10.2 Using Detergent And Additives Please refer to section "Detergents Type and Quantity of Detergent"...
10.3 Options Setting 1. If you want your laundry to be spin or use temperature different from the one proposed by the machine, press "Spin" and "Temp" touch keys repeatedly to change the spin speed and temperature. Press the option touch keys, if you want your laundry to be washed with special functions.
10.5 Interruption Of A Programme If the door lock icon " " does not dis- appear, this means that the machine is already heating and the water level is • To pause, press Start/ Pause. above the bottom edge of the door or The indicator will start flashing.
10.10 When The Washing Programme After approximately 18 hours, if Is Completed, But There Is you do not press Start/Pause touch Water In The Drum key, the appliance will drain and spin automatically. (Option "Rinse Hold " is used.) • The drum turns regularly to prevent the creases in the laundry.
You can remove the laundry before When drying a big amount the anticrease phase is completed. of laundry, to have good drying We recommend, for better results, performances, make sure that the that you remove the laundry when laundry itself is not rolled up and that is the phase is almost completed or uniformly distributed in the drum.
5. Set the desired options, if there are Each time you press on this touch key the available. (refer to programme options time value increases by 10 minutes. The compatibility on page 19) display shows the set new time value. 6.
13. WASHING HINTS 13.1 Sorting The Laundry • Wash bras, pantyhose and other delicates in Follow the wash code symbols on each a mesh laundry bag, garment label and the manufacturer’s which you can purchase from your washing instructions. Sort the laundry supermarket.
13.5 Removing Stains 13.6 Detergents Type And Quantity Of Detergent Stubborn stains may not be removed by just water and detergent. It is therefore Low suds detergent is required for this advisable to treat them prior to washing. machine to prevent over suds problems, unsatisfactory washing result and harm to Blood: treat fresh stains with cold water.
Not enough detergent causes: Use less detergent if: • the wash load to turn grey, • you are washing a small load, • greasy clothes. • the laundry is lightly soiled, Too much detergent causes: • large amounts of foam during washing.
The average drying time for a timed 14.5 Additional Drying drying are indicated in the "Time Dry " If the laundry is still damp at the end of option (see page 20). the drying programme, select a short The experience will help you to dry your drying cycle again.
16. CARE AND CLEANING 16.5 Cleaning The Dispenser Drawer WARNING! You must DISCONNECT the appliance The Figures that take place in this from the electricity supply, before manual are schematic and may not you can carry out any cleaning or correspond exactly with your product.
Flush it out under a tap to remove any WARNING! traces of accumulated powder. Disconnect the mains plug from the mains socket. Do not remove the filter while the appliance is operating. Do not clean the drain pump if the water in the appliance is hot.
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3. When the container is full of water, 5. Remove fluff and objects from the put the drainage duct back again pump (if there are any). and empty the container. Do step 2, 3 again and again until no more water flows out from the drain pump.
8. Put the filter back into the housing with exposed section facing up. Make sure that you correctly tighten the filter to prevent leakages. Guide 4. Remove the inlet hose behind the appliance. 5. Clean the filter in the valve with a stiff brush or a towel.
16.9 Frost Precautions If the appliance is installed in an area where the temperature can be less than 0 °C, remove the remaining water from the inlet hose and the drain pump. Emergency Drain 1. Disconnect the main plug from the main socket.
17. TROUBLESHOOTING 17.1 Possible Failures Alarm code: Certain problems are due to lack of The appliance does not fi ll with water simple maintenance or oversights, which properly. can be solved easily without calling The appliance does not drain the out an engineer.
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Malfunction Possible cause Solution The drain hose is squashed or Check the drain hose connection. kinked. (Error code: The drain pump is clogged. Clean the drain filter. Machine does (Error code: not empty and/or does The option "Rinse Hold" has been Press Start/Pause touch key to not spin: selected.
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Malfunction Possible cause Solution There is very little laundry in the Load more laundry. drum. Machine vibrates or is Unstable floors e.g. wooden Refer to relevant paragraph in noisy: floors. "Positioning" section. Detergent over dose. Reduce the detergent quantity or use another one.
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Malfunction Possible cause Solution The "Time Dry" or the "Dryness Select the drying time or the Level" degree has not been dryness level degree. selected. The water tap is not turned on. Open the water tap. (Error code: Machine does The drain filter is clogged.
17.2 Emergency Door Opening In case of power failure or appliance failure, the appliance door remains locked. The wash programme continues when power is restored. If the door remains locked in case of failure, it is possible to open it using the emergency unlock feature.
18. ENVIRONMENT CONCERNS 18.1 Packaging Materials 18.3 Ecological Hints The materials marked with the symbol To save water, energy and to help are recyclable. protect the environment, we recommend that you follow these tips: >PE<=polyethylene • Normally soiled laundry may be >PS<=polystyrene washed without pre-washing in order >PP<=polypropylene.
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