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This User's Guide provides detailed operation instructions for the user. For quick instruction overview, please see the Setup Poster for brief information.
L24i-4A supports Lenovo Accessories and Display Manager-Artery.
The product package should include the following items:
To setup your monitor, please see the illustrations below.
Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by rough handling or excessive pressure.
Note: To connect VESA mounting accessories, refer to "Wall Mounting (Optional)".
This section will provide information on adjusting monitor positions, setting user controls, and using the cable lock slot.
Tilt
Please see the illustration below for an example of the tilt range.
Your monitor has controls on the rear which are used to adjust the display.
For information on how to use these controls, please see "Adjusting your monitor image ".
Your monitor is equipped with a cable lock slot located on the rear of your monitor. Please follow the instructions that came with the cable lock to attach it.
This section provides information to help you set up your monitor.
Note: Be sure to read the "Safety information" before carrying out this procedure.
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This section will give you information on adjusting and using your monitor.
Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.
Use a work surface of appropriate height and available working area to allow you to work in comfort.
Organize you work area to match the way you use materials and equipment. Keep your work area clean and clear for the materials that you typically use and place the items that you use most frequently, such as the computer mouse or telephone, within the easiest reach. Equipment layout and setup play a large role in your working posture. The following topics describe how to optimize equipment setup to achieve and maintain good working posture.
Positioning and viewing your monitor
Position and adjust your computer monitor for comfortable viewing by considering the following items:
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to periodically look away from your monitor screen and focus on a far object to allow your eye muscles to relax. If you have questions on eye fatigue or visual discomfort, consult a vision care specialist for advice.
Prolong exposure to computer screens may cause temporary visual fatigue. Factors including working environment, working habit and posture, screen flicker and blue light contribute to this condition. To minimize visual fatigue certain adjustments can be made on the work stations or using suitable computer screens with features that alleviate eye strain.
Visual fatigue is affected by the working environment. Glare reductions and appropriate lighting situations help minimize this condition.
Glare can be reduced by
Adequate lighting is necessary to avoid glare and eye fatigue. Excessive or insufficient lighting makes the display on screen harder to see. Generally, lighting level should not exceed 750 lux and levels ranging from 300 to 500 lux are most appropriate for computer desk work. Recommended lighting arrangement includes positioning work stations away from direct sunlight or using overhead lighting with baffles or louvers that reduces glare.
Long exposures to computer screens may cause eye strain. Symptoms include headache, burning eyes, blurred vision and discomfort. To minimize eye strain, computer users can adjust working habits to let their eyes relax and recover.
Exercises for the eye:
Exercises for the neck:
Appropriate working position helps minimize eye discomfort. Seating position and ideal placement of monitor are essential for a comfortable working experience.
Monitor flickers refer to repeated changes in monitor light intensity. It is caused by several factors including but not limited to voltage fluctuations. Reducing flicker minimizes eye strain and headaches. Lenovo monitors allow users to use high frequency display modes that can effectively reduce flicker.
Concerns on blue light affecting eye health have risen over the years. Blue light have wavelength between 300 nm to 500 nm. The monitors under default setting mode reduce blue light emissions. The monitors achieve the requirement of Low blue Light (Hardware Solution).
Lenovo is committed to providing greater access to information and technology to people with disabilities. With assistive technologies, users can access information in the way most appropriate to their disability. Some of these technologies are already provided in your operating system; others can be purchased through vendors or accessed at: https://lenovo.ssbbartgroup.com/lenovo/request_vpat.php
This section describes the user control features used to adjust your monitor image.
Direct access controls can be used when the On-Screen Display (OSD) is not displayed.
Table 2-1. Direct access controls
Icon | Name | Description | |
![]() | ![]() | Enter key |
|
![]() | Right key |
| |
![]() | Left Key |
| |
![]() | Down Key |
| |
![]() | Up Key |
| |
![]() | Input Source | It is a shortcut key for directly opening the menu of input source while there is no any OSD on the screen. | |
DDC/CI | Press and hold for 10 seconds to Enable/Disable the "DDC/CI" while there is no any OSD on the screen. | ||
![]() | Power button | Turns the monitor on/off. White indicates power on. Orange indicates standby mode. |
To adjust the settings, the user controls can be viewed through the OSD.
To use the controls:
For more information, please refer to (www.energystar.gov/products). All products of Energy Star will be posted online and can be accessed directly by governments, public institutions and consumers.
Table 2-2. OSD functions
OSD Icon on Main Menu | Submenu | Description | Controls and Adjustments |
![]() Basic Settings | Brightness | Adjusts overall screen brightness. | All input ports |
Contrast | Adjusts difference between light and dark areas. | ||
DCR | Enable dynamic contrast ratio.
| ||
Display Mode |
| ||
Scaling Mode | Selects type of scaled image.
| ||
Auto Adjust |
| Only VGA input port | |
Over Drive | Response time enhancement.
| Only HDMI input port | |
MPRT |
| ||
Video Range |
| ||
![]() Color Settings | sRGB | - | All input ports |
Neutral | - | ||
Warm | - | ||
Cool | - | ||
Custom |
| ||
![]() Audio Settings | Volume | Adjust the volume level. | Only HDMI input port |
Mute |
| ||
![]() Port Settings | Input Signal |
| All input ports |
![]() Menu Settings | Information | Shows Model Name, Refresh Rate, Firmware, Serial Number.
| All input ports |
Language | Changes languages of menu.
| ||
Menu Position | Adjusts menu location. | ||
Transparency | To adjust the transparency of the OSD screen image. | ||
OSD Timeout | To automatically turn off OSD after a preset period of time. | ||
LED Indicator |
| ||
Button Repeat Rate |
| ||
DDC/CI |
| ||
Factory Reset | Reset monitor to the original settings.
The ENERGY STAR Logo means resets all user settings to default values so that the monitor can meet the requirements of Energy Star. |
*The use of Extreme (Over Drive) may result in reduced display quality when fast moving video graphics are displayed. Users should check Extreme (Over Drive) to verify if it is compatible with any applications they would like to use it with.
The display mode the monitor uses is controlled by the computer. Therefore, refer to your computer documentation for details on how to change display modes.
The image size, position and shape might change when the display mode changes. This is normal and the image can be readjusted using automatic image setup and the image controls.
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel technology is inherently flicker-free.
Note: If your system has previously been used with a CRT monitor and is currently configured to a display mode outside the range of this monitor, you may need to re-attach the CRT monitor temporarily until you have re-configured the system; preferably to 1920x1080@60Hz, which is the Native Resolution Display mode. The display modes shown below have been optimized at the factory.
Table 2-3. Factory set display modes
Address ability | Refresh rate |
640x350 | 70 Hz |
640x480 | 60 Hz, 72 Hz, 75 Hz |
700x570 | 50 Hz |
720x400 | 70 Hz |
800x600 | 56 Hz, 60 Hz, 72 Hz, 75 Hz |
832x624 | 75 Hz |
1024x768 | 60 Hz, 70 Hz, 75 Hz |
1152x864 | 75 Hz |
1280x1024 | 60 Hz, 70 Hz, 75 Hz |
1366x768 | 60 Hz |
1440x900 | 60 Hz |
1600x900 | 60 Hz, 75 Hz |
1680x1050 | 60 Hz |
1920x1080 | 60 Hz, 75 Hz, 100 Hz |
480p | 60 Hz |
576p | 50 Hz |
720p | 50 Hz, 60 Hz |
1080p | 50 Hz, 60 Hz |
Power management is invoked when the computer recognizes that you have not using your mouse or keyboard for a user-definable period. There are several states as described in the table below. For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day.
Table2-4. Power indicator
Tab.1
State | Power Indicator | Screen | Restoring Operation | Compliance |
On | Steady White | Normal | / | |
Standby/ Suspend | Steady amber | Blank | Press a key or move the mouse. There may be a slight delay reappears. Note: Standby also occurs if there is no image output to the monitor. | ENERGY STAR |
Off | Off | Blank | Press power key to switch on There may be a slight delay before the image reappears. | ENERGY STAR |
Tab.2
Energy Star | Power consumption |
Pon | 14.15 W |
ETEC | 44.46 kWh/yr |
* Maximum power consumption with max luminance.
This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied.
Be sure to turn off the power before you perform any maintenance on the monitor.
Do not:
Do:
Step 1: Place the monitor on a soft and flat surface.
Step 2: Remove the screws from base before detaching base and stand from the monitor.
Refer to the instructions that come with the base mounting kit. To convert your LCD display from a desk-mounted to a wall-mounted display, do the following:
Step 1: Verify that the Power button is turned off, and then disconnect the power cord.
Step 2: Lay the LCD display face down on a towel or blanket.
Step 3: Remove the base from the monitor, refer to "Detaching the monitor base and stand".
Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit (100mm x100mm distance), VESA Mounting Screw M4 x 10 mm.
Step 5: Attach the LCD display to the wall, following the instructions in the wall-mounting kit. For use only with UL&GS Listed Wall Mount Bracket with minimum weight/load: 8 kg
Note:
When you use a flexible arm, do not tilt the monitor downward by more than 5 degrees.
This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information, and service information.
Table 3-1. Monitor specifications
Dimensions | Height | 433.77 mm (17.08 in) |
Depth | 182.91 mm (7.20 in) | |
Width | 539.44 mm (21.24 in) | |
Weight | Unpacked | 3.84 kg |
Stand | Tilt range | Range: -5°/+22° |
VESA mount | Supported (GS & UL Approved) | 100 mm (3.94 in.) |
Image | Viewable image size | 604.7 mm (23.8 in.) |
Maximum height | 296.5 mm (11.67 in.) | |
Maximum width | 527.0 mm (20.75 in.) | |
Pixel pitch | 0.275 mm (0.0108 in.) (V) | |
Response time | Off: 14 ms Normal: 6 ms Extreme: 4 ms | |
Power input | Supply voltage | 100-240 Vac, 50/60 Hz |
Current | 1.5 A | |
Power consumption
| Max Consumption | 28 W |
Typical Consumption | 14 W | |
Standby/Suspend | ||
Off | ||
Video input (HDMI) | Input signal | HDMI |
Horizontal addressability | 1920 pixels (max) | |
Vertical addressability | 1080 lines (max) | |
Clock frequency | 235.50 MHz | |
Speaker | Rated power | 2 x 3 W |
Impedance | 4 Ohm | |
Aspect Ratio | Size ratio | 16:9 |
Communications | VESA | DDC/CI |
Altitude Test | Operation | 5000 m (16404 ft.) |
Supported Display Modes (VESA Standard modes between noted ranges) | Horizontal frequency | 30 kHz – 85 kHz |
Vertical frequency | 48 Hz – 100 Hz | |
Native Resolution | 1920 x 1080 at 60 Hz | |
Temperature | Operating | 0° to 40°C (32°F to 104°F) |
Storage | -20° to 60°C (-4°F to 140°F) | |
Shipping | -20° to 60°C (-4°F to 140°F) | |
Humidity | Operating | 8% to 80% |
Storage | 5% to 95% | |
Shipping | 5% to 95% |
If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.
Table 3-2. Troubleshooting
Problem | Possible cause | Suggested action | Reference |
The words" Input Not Supported" are shown on the screen, and the power indicator is flashing white. | The system is set to a display mode which is not supported by the monitor. |
| "Selecting a supported display mode" |
The image quality is unacceptable. | The video signal cable is not connected with the monitor or system completely. | Be sure the signal cable is firmly plugged into the system and monitor. | "Connecting and turning on your monitor" |
The color settings may be incorrect. | Select another colour setting from the OSD menu. | "Adjusting your monitor image" | |
The power indicator is not lit and there is no image. |
|
| "Connecting and turning on your monitor" |
Screen is blank and power indicator is steady amber or flashing white | The monitor is in Standby/Suspend mode |
| "Understanding power management" |
The power indicator is white, but there is no image. | The video signal cable is loose or disconnected from the system or monitor. | Be sure the video cable is connected with the system properly. | "Connecting and turning on your monitor" |
The monitor brightness and contrast are at the lowest setting. | Adjust the brightness and contrast setting on the OSD menu. | "Adjusting your monitor image" | |
One or more of the pixels appear discoloured | This is a characteristic of the LCD technology and is not an LCD defect. | If there are more than five pixels missing, contact the Customer Support Centre. | "Service and Support" |
|
| Adjust the resolution settings on your system to match the native resolution for this monitor: 1920x1080@60Hz. | "Adjusting your monitor image" |
When working in the native resolution, you may find additional improvements by adjusting the Dots Per Inch (DPI) setting on your system. | See the Advanced section of your system's display properties. |
Below are steps for manually installing the monitor driver in Microsoft Windows 10, Microsoft Windows 11.
Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident, misuse, abuse, improper installation, usage not in accordance with product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty:
Getting further help
If you still can't solve your problem, please contact the Customer Support Center. For more information on contacting the Customer Support Center, please see "Service and Support".
Service parts
The following parts are for use by Lenovo service, or Lenovo authorized dealers to support the customer warranty. Parts are for service use only. The table below shows information for model 67BCKAC6WW.
Table 3-3. List of service parts
FRU (Field Replaceable Unit) Part number | Description | Colour | Machine Type Model (MTM) |
5D11P36189 | L24i-4A - 23.8 inch FRU Monitor (HDMI) | Cloud Grey | 67BCKAC6WW |
5C11J31037 | L24i-4A HDMI cable 1.8m | Raven Black | 67BCKAC6WW |
5SE1P38201 | L24i-4A - FRU Stand and Base | Cloud Grey | 67BCKAC6WW |
The following information describes the technical support that is available for your product, during the warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full explanation of Lenovo warranty terms.
Registering your option
Register to receive product service and support updates, as well as free and discounted computer accessories and content. Go to: http://www.lenovo.com/register
Online technical support
Online technical support is available during the lifetime of a product at: http://www.lenovo.com/support
Product replacement assistance or exchange of defective components also is available during the warranty period. In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. A Lenovo technical support representative can help you determine the best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing. After that time, the support is cancelled, or made available for a fee, at Lenovo's discretion. Additional support is also available for a nominal fee.
Before contacting a Lenovo technical support representative, please have the following information available: option name and number, proof of purchase, computer manufacturer, model, serial number and manual, the exact wording of any error message, description of the problem, and the hardware and software configuration information for your system.
Your technical support representative might want to walk you through the problem while you are at your computer during the call.
Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo Support is always available at: http://www.lenovo.com/support/phone
For tips to help you use your computer safety, go to: http://www.lenovo.com/safety
Before installing this product, read the Safety Information.
To avoid shock hazard:
To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.
Handling:
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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