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User Manual
S24R39M*
The colour and the appearance may differ depending on the product, and the specifications are subject to change without
prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.

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Summary of Contents for Samsung LS24R39MHAWXXL

  • Page 1 © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.
  • Page 2: Table Of Contents

    Table of contents Before Using the Product Sound Menu Installing the Wall Mount Wall Mount Kit Specifications (VESA) Securing the Installation Space Sound Mode Securing the product to the Wall Safety Precautions To prevent the product from falling Equalizer Cleaning Anti-theft Lock Auto Volume Electricity and Safety...
  • Page 3 Table of contents Support Menu Troubleshooting Guide Appendix Source List Requirements Before Contacting Samsung Responsibility for the Pay Service (Cost to Customer Service Centre Customers) Edit Name Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency...
  • Page 4: Chapter 01 Before Using The Product

    Chapter 01 Before Using the Product Securing the Installation Space Safety Precautions Warning Ensure some space around the product for ventilation. An internal temperature rise may cause fire and A serious or fatal injury may result if instructions are not followed. damage the product.
  • Page 5: Cleaning

    High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used Warning nearby. ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product • Do not use a damaged power cord or plug, or a loose power socket.
  • Page 6: Installation

    Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a ‒ The product lifespan may be reduced or a fire may result.
  • Page 7: Operation

    There is a high voltage inside the product. Never disassemble, repair or modify the product ‒ Be sure to power off the product and disconnect the power cord when water or other foreign yourself. substances have entered the product. Then contact Samsung Customer Service Centre. ‒ Contact Samsung Customer Service Centre for repairs. •...
  • Page 8 Caution Be careful that children do not place the battery in their mouths when removed from the remote control. Place the battery in a location that children or infants cannot reach. • Leaving the screen fixed on a stationary image for an extended period of time may cause •...
  • Page 9: Storage And Maintenance

    Storage and Maintenance ― If you remove the attached sticker on the product screen, clean the residues and then watch product. Do not spray water directly onto the product. Any Clean the product with a soft cloth dampened with liquid that goes into the product may cause a in a small amount of water.
  • Page 10: Chapter 02 Getting Started

    Chapter 02 Getting Started Control Panel Start Setup (Initial Setup) ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without When you turn the product on for the first time, a sequence of screens and on-screen prompts will notice to improve quality.
  • Page 11: Remote Control

    Remote Control ― This remote control has Braille points on the Power, and Volume buttons and can be used by visually impaired persons. Displays and selects the available video sources. Turns the product on and off. Cuts off the sound temporarily. Adjusts the volume.
  • Page 12: Installing Batteries (Battery Size: Aaa)

    Changing the Input Source Installing batteries (Battery size: AAA) Source List Use to select product or other external input sources such as DVD / Blu-ray players / cable box / STB satellite receiver connected to the product. Press the SOURCE button. Select a desired external input source.
  • Page 13: Installation

    Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― The exterior may differ depending on the product. ― Follow the assembly order in reverse for disassembly of the installed display and stand. (M4 x L12) x 3...
  • Page 14: Installing The Wall Mount

    Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the product on your own.
  • Page 15: Securing The Product To The Wall

    Securing the product to the Wall Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. Caution: Pulling, pushing, or climbing onto the product may cause the product to fall. In ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide particular, ensure that your children do not hang over or destabilize the product;...
  • Page 16: Chapter 03 Connections

    Chapter 03 Connections • For better picture and audio quality, connect to a digital device using an HDMI cable. HDMI connection DVI to HDMI connection • Some HDMI cables and devices may not be compatible with the product due to different HDMI PC / Blu-ray player / DVD / Set-top box specifications.
  • Page 17: Correct Posture To Use The Product

    Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
  • Page 18: Chapter 04 Picture Menu

    Chapter 04 Picture Menu A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The colour and shape of parts may Backlight / Contrast / Brightness / Sharpness differ from what is shown.
  • Page 19: Picture Options

    Picture Options • Black Level (Normal / Low): Selects the black level on the screen to adjust the screen depth. ― Available only in HDMI mode (RGB signals). • Film Mode (Off / Auto): Sets the product to automatically sense and process film signals from all •...
  • Page 20: Chapter 05 Sound Menu

    Chapter 05 Sound Menu A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The colour and shape of parts may Auto Volume differ from what is shown. Specifications are subject to change without notice to improve quality. Automatically equalizes the volume level when switching to another channel.
  • Page 21: Chapter 06 Setup Menu

    Chapter 06 Setup Menu A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The colour and shape of parts may Time differ from what is shown. Specifications are subject to change without notice to improve quality. ―...
  • Page 22: Auto Power Off

    Auto Power Off Saves power by turning off Devices automatically when no user operation is received for 4 hours. Game Mode This mode accelerates the game playing speed when using an external game console connected to the product. However, the picture quality may be degraded. Self Diagnosis Tests the product's Picture and Sound.
  • Page 23: Chapter 07 Support Menu

    Chapter 07 POWER Support Menu A detailed description of each function is provided. Refer to your product for details. Source List Media Play (USB) Show the input source list. You can select an external device to watch. Allows you to play video files, music files and photos saved on a USB device.
  • Page 24: Using The Media Play Menu

    ― If the number of files and folders saved on a USB storage device is approximately over 4000, the files and loss of data. SAMSUNG is not responsible for any data file damage or data loss. ― A USB device that requires high power may not be supported.
  • Page 25 Videos • Supported Subtitle Formats ‒ External ― In this mode, you can play movie clips contained in a game, but you cannot play the game itself. Name File extension Press the l or r button to select Videos, then press the Û button in the Media Play menu.
  • Page 26: Other Restrictions

    Other Restrictions • Supported Video Formats File Video Frame Bit rate • Video content will not play, or not play correctly, if there is an error in the content or the container. Container Resolution Audio Codec Extension Codec rate (fps) (Mbps) •...
  • Page 27: Other Restrictions

    Other Restrictions Music Press the l or r button to select Music, then press the Û button in the Media Play menu. CMYK, YCCK Colour space JPEG are not supported. Press the l/r/u/d buttons to select the desired Music in the file list. ―...
  • Page 28: Software Upgrade

    Software Upgrade Media Play - Additional Functions Videos/Music/Photos Play Option menus Software Upgrade can be performed by downloading the latest firmware from “www.samsung.com” to When playing a file, press the TOOLS button. a USB memory device. Category Operation Videos Music...
  • Page 29: Chapter 08 Troubleshooting Guide

    Customer Service Centre If you have any questions about the product, first refer to this list. If none of these troubleshooting tips apply, please visit “www.samsung.com,” then click on Support, or contact the call centre listed on the back-cover of this manual.
  • Page 30 Sound Quality Colour is wrong or missing. If you’re using a component connection, make sure the component cables are connected to the There is no sound or the sound is too low at maximum volume. correct jacks. Incorrect or loose connections may cause colour problems or a blank screen. Please check the volume of external device connected to your product.
  • Page 31 No Picture, No Video PC Connection The product will not turn on. “Mode Not Supported” message appears. Make sure the AC power cord is securely plugged in to the wall outlet and the product. Set your PC’s output resolution so it matches the resolutions supported by the product. Make sure the wall outlet is working.
  • Page 32 Programme the Cable/Set top box remote control to operate the product. Refer to the Cable/Set top Check the cable connections and reconnect them. box user manual for the SAMSUNG product code. Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for long term use.
  • Page 33: Q & A

    Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. ― The path to the settings depends on the installed OS. How can I change the frequency? Set the frequency on your graphics card. •...
  • Page 34: Chapter 09 Specifications

    ― The above specifications are subject to change without notice to improve quality. Refer to the label at the back of the product as the standard voltage ― For detailed device specifications, visit the Samsung Electronics website. can vary in different countries.
  • Page 35: Standard Signal Mode Table

    Standard Signal Mode Table Model Name S24R39M* Synchronization Horizontal Frequency 30 kHz - 68 kHz Vertical Frequency 56 Hz - 75 Hz Resolution Optimum Resolution 1366 x 768 @ 60 Hz Maximum Resolution If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank even though the power LED turns on.
  • Page 36 ― Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz.
  • Page 37: Chapter 10 Appendix

    • Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •...
  • Page 38: Licence

    Licence Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

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S24r39m series

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