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User Manual
S*R35*
The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior
notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual
has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual has
not been read).
You will be informed of the administration fee amount before a technician visits.
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Summary of Contents for Samsung S27R350FH Series

  • Page 1 © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than that of Samsung Electronics are owned by their respective owners.
  • Page 2: Table Of Contents

    Control Panel Direct Key guide Function Key Guide Screen Setup Configuring Brightness, Contrast and Sharpness from Setup and Reset Direct Key Guide SAMSUNG MAGIC Bright Types of Ports Self Diagnosis Adjusting the Product Tilt Brightness FreeSync Anti-theft Lock Precautions for moving the product...
  • Page 3 Installing the Software Others Easy Setting Box Restrictions and Problems with the Installation System Requirements Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center Product diagnosis (Screen issue) Checking the Resolution and Frequency Check the following. Q & A Specifications...
  • Page 4: Before Using The Product

    Chapter 01 Before Using the Product 10 cm (3.93 Inches) 10 cm (3.93 Inches) Securing the Installation Space Safety Precautions 10 cm 10 cm (3.93 Inches) (3.93 Inches) Make sure to have enough space for ventilation when placing the product. An internal temperature rise Warning A serious or fatal injury may result if instructions are not followed.
  • Page 5: Cleaning

    Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product • Only use the power cord provided with your product by Samsung. Do not use the power cord with clean.
  • Page 6: Installation

    ‒ The product lifespan may be reduced or a fire may result. ‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a •...
  • Page 7: Operation

    There is a high voltage inside the product. Never disassemble, repair or modify the product ‒ Be sure to power off the product and disconnect the power cord when water or other foreign yourself. substances have entered the product. Then contact Samsung Customer Service Center. ‒ Contact Samsung Customer Service Center for repairs. •...
  • Page 8 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause • Insert the power plug into the AC/DC adapter until a click sound is heard. afterimage burn-in or defective pixels. • Do not insert only the power plug into the power outlet. ‒...
  • Page 9 • Do not hold the product upside-down or move it by holding the stand. ‒ The product may fall and become damaged or cause an injury. • Looking at the screen too close for an extended period of time can deteriorate your eyesight. •...
  • Page 10: Preparations

    Chapter 02 Preparations Parts Parts Description Multi directional button that helps navigate. JOG Button ― The JOG button is located on the rear left side of the product. The button can be used to move up, down, left or right, or as Enter. Control Panel This LED is power status indicator and works as ―...
  • Page 11: Direct Key Guide

    Direct Key guide ― On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. Brightness Auto Adjustment Features Eye Saver Mode Off • UP/DOWN: Adjust Brightness, Contrast, Sharpness. •...
  • Page 12: Function Key Guide

    JOG button in the function key guide screen. Press to enable or disable Eye Saver Mode The items below are not available if the Eye Saver Mode function is enable. • Picture SAMSUNG Bright, Brightness, Color, Game Mode → MAGIC • System Eco Saving Plus →...
  • Page 13: Configuring Brightness, Contrast And Sharpness From Direct Key Guide

    When the product displays the menu the JOG Button could be used as below. ― The displayed image may differ depending on the model. JOG Button Action Brightness ― This menu is not available when SAMSUNG Bright is set to Dynamic Contrast mode. UP/DOWN...
  • Page 14: Types Of Ports

    Types of Ports ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product.
  • Page 15: Adjusting The Product Tilt

    Adjusting the Product Tilt Anti-theft Lock ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without ― An anti-theft lock allows you to use the product securely even in public places. notice to improve quality.
  • Page 16: Precautions For Moving The Product

    Precautions for moving the product ― Power the product off and remove the power cable from the power socket. • Do not directly apply pressure on the screen. • Do not hold the product upside down only by the stand. • Do not hold the screen when moving the monitor.
  • Page 17: Installing A Wall-Mount Kit Or Desktop Stand

    ‒ Samsung shall not be held liable for any product damage or personal injury caused by using a wall-mount kit other than the one specified or from an attempt to install the wall-mount kit on your own.
  • Page 18: Installation

    Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― The exterior may differ depending on the product. Insert the stand neck into the stand base in the Check that the stand neck is firmly connected.
  • Page 19: Removing The Stand

    Removing the Stand ― Before removing the stand from the product, place the product on a flat and stable surface with the screen facing down. ― The exterior may differ depending on the product. Place the protective Styrofoam (cushion) included in Remove the screws from the bottom of the stand While holding the product with one hand, pull the Turn the connecting screw at the bottom of the...
  • Page 20: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Read below before installing the monitor. Connecting and Using a PC 1 Before installing the product, check the shapes of both ports of the supplied signal cables and the Select a connection method suitable for your PC. shapes and locations of the ports on the product and external device.
  • Page 21: Connection Using The Hdmi Cable

    Connection Using the HDMI Cable Connecting the Power First make sure that the power cables for product and other devices (e.g. PC, settop box, etc.) are removed. HDMI IN Connection Using the HDMI-DVI Cable Connect the power cable to the AC/DC adapter First make sure that the power cables for product and other devices (e.g.
  • Page 22: Tidying Up The Connected Cables

    Tidying Up the Connected Cables Connect cables to their port and route them through the Push the cables further close to the stand. Route the cables through the HOLDER-CABLE. ring on the back of the stand. Secure the HOLDER-CABLE to the stand. (HOOK type) Cables arrangement is complete.
  • Page 23: Correct Posture To Use The Product

    Driver Installation ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ― To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
  • Page 24: Screen Setup

    Custom: Customize the contrast and brightness as required. • Standard: Obtain a picture quality suitable for editing documents or using Internet. SAMSUNG MAGIC Bright • Cinema: Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content.
  • Page 25: Brightness

    You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. ― This menu is not available when A higher value will make the picture appear brighter. SAMSUNG Bright is set to Cinema Dynamic Contrast mode.
  • Page 26: Hdmi Black Level

    HDMI Black Level Game Mode If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/ Configure the product screen settings for game mode. colour degradation, black level, etc.) may occur, depending on the connected source device. In such case, Use this feature when playing games on a PC or when a game console such as PlayStation™...
  • Page 27: Picture Size

    Picture Size Screen Adjustment ― This menu is available in Change the picture size. Analog mode only. ― This menu is only available when ― This option is not available when Picture Size is set to Screen Fit Mode. FreeSync is enabled..
  • Page 28: Adjusting Osd (On Screen Display) Settings

    Chapter 05 Adjusting OSD (On Screen Display) settings Function Key Guide → → On Screen Display A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The colour and shape of parts may differ Position from what is shown.
  • Page 29: Setup And Reset

    Chapter 06 Setup and Reset Function Key Guide → → System A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The colour and shape of parts may differ Select when the following screen is prompted.
  • Page 30 If you need to see the photo again, click Show Again. Show Again • You will see the following screen when you select Yes. Self Diagnosis Complete Contact the Samsung Call Center for assistance. Please have the following information ready: ‐ Model Code: ************** ‐ S/N: ************** •...
  • Page 31: Freesync

    • The sound quality of the product may be degraded. ― If you encounter any issues when using the function, contact the Samsung Service Centre. ― When the resolution is changed while setting FreeSync Standard Engine...
  • Page 32: Eco Saving Plus

    PC/AV Mode to AV. The picture size will be enlarged. product panel. This option is useful when you view a movie. ― This option is not available when SAMSUNG Bright is in Dynamic Contrast mode. •...
  • Page 33: Power Led On

    Power LED On Configure the settings to enable or disable the power LED located at the lower part of the product. • Working: The power LED is on when the product is turned on. • Stand-by: The power LED is on when the product is turned off. Reset All Return all the settings for the product to the default factory settings.
  • Page 34: Information

    Chapter 07 Information Function Key Guide → → Information A detailed description of each function is provided. Refer to your product for details. ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown.
  • Page 35: Installing The Software

    At least 60MB of free space on the hard disk drive • Windows 8.1 32Bit/64Bit Easy Setting Box enables users to use the monitor by partitioning multiple sections. To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at • Windows 10 32Bit/64Bit http://www.samsung.com.
  • Page 36: Troubleshooting Guide

    Check the following. Customer Service Center Installation issue (PC mode) ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.
  • Page 37 The message Check Signal Cable appears. Text is blurry. Check that the cable is properly connected to the product. If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel → Fonts → Adjust ClearType text and change Turn on ClearType. Check that the device connected to the product is powered on.
  • Page 38: Q & A

    Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings. •...
  • Page 39: Specifications

    0.012259 Inches (H) x 0.012259 Inches (V) ― This device is a Class B digital apparatus. Maximum Pixel Clock 148.5 MHz (D-SUB) ― For detailed device specifications, visit the Samsung Electronics website. 174.5 MHz (HDMI) Power Supply AC 100 - 240 V~, 50/60 Hz (USA only) Based on the AC voltage of the adapter.
  • Page 40: Standard Signal Mode Table

    Standard Signal Mode Table Model Name S27R350FH*/S27R352FH*/S27R354FH*/S27R356FH*/S27R358FH* Synchronization Horizontal Frequency 30 – 81 kHz Vertical Frequency 56 – 75 Hz (VGA) 50 – 75 Hz (HDMI Freesync off) Resolution Optimum Resolution 1920 x 1080 @ 60 Hz Maximum Resolution 1920 x 1080 @ 60 Hz (D-SUB) 1920 x 1080 @ 75 Hz (HDMI) If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted.
  • Page 41 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA DMT, 1152 x 864 67.500 75.000 108.000 VESA DMT, 1280 x 720 45.000 60.000 74.250 VESA DMT, 1280 x 800 49.702 59.810 83.500 VESA DMT, 1280 x 1024 63.981 60.020 108.000...
  • Page 42 Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA DMT, 1280 x 1024 79.976 75.025 135.000 VESA DMT, 1440 x 900 55.935 59.887 106.500 VESA DMT, 1600 x 900 RB 60.000 60.000 108.000 VESA DMT, 1680 x 1050 65.290 59.954 146.250...
  • Page 43: Appendix

    • Use of supplies or separatly sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer.

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