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online Owner's Manual
www.sur-ron.com
Manufacturer: CHONGQING QIULONG TECHNOLOGY CO., LTD
Address: NO. 29, NO. 2 ZHICAI VILLAGE, QIEZIXI STREET, DADUKOU DISTRICT, CHONGQING, CHINA
Post Code: 400082
Tel:+86-023-68905603
Version: Y026A-EN-V1.0
Issue Date: 2025.01.13
Please read this manual and all safety labels carefully before riding and do not use ride this electric motorcycles until you
understand their characteristicshow to operate it in a safe manner.
Please keep this manual properlyretain this manual for future reference. This manual contains the most current product
information available at the time of printing, your motorcycle may have slight differences in its look and setup differently
from the information supplied in this owner's manual. For the latest function introduction and safety guidelines, please
visit our website:www.sur-ron.com to view the latest revision of your Hyper Bee's owner's manual or go to the official online
forum to communicate with other users.

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Summary of Contents for Surron HYPER BEE

  • Page 1 For the latest function introduction and safety guidelines, please Version: Y026A-EN-V1.0 Issue Date: 2025.01.13 visit our website:www.sur-ron.com to view the latest revision of your Hyper Bee’s owner’s manual or go to the official online forum to communicate with other users.
  • Page 2: Table Of Contents

    Safety Riding Requirement..............2.1 Important Information................2.3 Location of Important Labels..............2.5 Range varies in Hyper Bee electric motorcycles similarly to how it varies in gas motorcycles. This range variation is principally caused by: 1) initial charge state of your battery; F e a t u re I n t ro d u c t i o n ..............3 .1 2) individual riding habits;...
  • Page 3 Power Supply and Charging............8.3 Introduction to the indicator of the Hyper Bee Remote........6.4 P o w e r Sy s t e m M a n a g e m e n t ............9 .1 Introduction of Hyper Bee Remote Functions............6.5...
  • Page 4 H y p e r B e e E l e c t r i c M o t o rc yc l e Tro u b l e s h o o t i n g ......1 1.1 How to Obtain Warranty Service............12.5 Temperature Precautions..............11.1 Repor ting Safety Defects.............12.8 Precautions for Hyper Bee Electric Motorcycle........11.1 Safety Interlock................11.2 Annex....................13.1 System Warning Message..............11.3 Maintenance Record Sheet..............13.1...
  • Page 5 WARNING If the controller, battery pack or motor malfunctioned, please contact the Surron authorized dealer immediately for diagnosis, replacement or maintenance. WARNING Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
  • Page 6: Safety Information

    Do not allow any person to ride your Hyper Bee electric while riding. There is a lot you can do to protect yourself motorcycle if this person did not completely understand whilst riding.
  • Page 7: Important Information

    (Li-Ion) battery or controller, ride for a long-term period of time (30 days or more), park your Hyper Bee in a safe place outside and away you may need to charge the electric motorcycle for a few from flammable objects, then turn off the key switch.
  • Page 8: Location Of Important Labels

    Safety Information Safety Information Location of Important Labels MCU recommended torque label A Rinding Warning Label A FCC Label A MCU info label B Battery Pack Warning Label A Frame Nameplate A, VIN B Tire and chain label A Motor Serial Number A VIN label High Voltage Waring Label...
  • Page 9: Feature Introduction

    Feature Introduction Feature Introduction A. Rear Brake Lever F. Front Brake Fluid Reservoir For description and operation, please refer to "Feature For description and operation, please refer to Introduction", on page 6.1. "Maintenance", on page 10.5. B. Rear Brake Fluid Reservoir G.
  • Page 10 Management", on page 8.1. C. Side Stand This function is used to support the vehicle when parking the Hyper Bee electric motorcycle. When parking the vehicle, the key switch should be in OFF position. _ _ _ _ _ _ _ _ _ _ _ _ _ N OT E _ _ _ _ _ _ _ _ _ _ _ _ _...
  • Page 11 Feature Introduction Feature Introduction A. Rear Shock Absorber For description and operation, please refer to “ Starting and Operating” , on page 7.8. B. Front Fork For description and operation, please refer to "Starting and Operating", on page 7.7. C. MCU For description and operation,...
  • Page 12: Display And Indicator

    Power mode of level 1, level 2, level 3.The Power mode has been ridden in kilometers or miles. For more can be set using the Hyper Bee remote control or by information, please refer to page 5.1. using a combination of buttons on the left combination switch.
  • Page 13: Dashboard Indicator Introduction

    Display and Indicator Display and Indicator Dashboard Indicator Introduction A. Reverse Mode Indicator ® C. System Warning Indicator The indicator illuminates when reverse mode The indicator illuminates when a fault has been detected. is ready to use; the indicator flashes when the reverse mode is in use;...
  • Page 14: Feature Setting

    When the vehicle is stationary, powered on and has not setting menus and display relevant vehicle functions. Be advised that the tilt sensor can be activated ⑤Hyper Bee remote pairing mode(T0 T1) been put into the READY state, press and hold the SET B. READY Button...
  • Page 15: Feature Introduction

    _ _ _ _ _ _ _ _ _ _ _ _ _ E.Brake Lever Adjuster The Hyper Bee electric motorcycle is not equipped Adjustment knob is used to adjust the brake lever with a brake override function, please use braking position to fit the rider's preference.
  • Page 16: Introduction To The Indicator Of The Hyper Bee Remote

    In this mode, the vehicle has the strongest power output and is suitable for use on off-road surfaces such as a dirt Solid Yellow: The Hyper Bee Remote is paired, but the track or trail ride. It is recommended that users use this signal is weak.
  • Page 17: Introduction Of Hyper Bee Remote Functions

    Short press “+” button to increase the Hyper Bee than 1 bar of the battery level. Remote volume. 4. When the Hyper Bee Remote is not use for a Long press “+” button to rise the Power mode level.- N O T E...
  • Page 18: Entering Pairing Mode

    "T0" to "T1" and begin to flash. The maximum connection distance of the vehicle and While the Hyper Bee Remote is turned off, long press the power button and hold until Connection Status Indicator While the Hyper Bee Remote is turned off, long press the the juvenile bee remote controller is 300 meters.
  • Page 19: Setting The Motorcycle Power Mode

    3 minutes of powering on the Power mode of the Hyper Bee are only adjustable is in motion, the Hyper Bee Remote will emit a continuous motorcycle while it is stationary, you can switch between alarm sound.
  • Page 20: Battery Pack Removal

    Feature introduction Feature introduction Battery Pack Installation Battery Pack Removal 1.Ensure the battery locking arm is fully to its right most 1. Turn off the key switch position 2. Rotate the tightening knob A counterclockwise to 2.Put the battery pack in the battery compartment. move the battery locking arm B fully to its right most position 3.Rotate the tightening knob A clockwise to move the...
  • Page 21: Starting And Operating

    OFF position to ON position, Replace your tires immediately if the minimum tread the following items to ensure that the Hyper Bee electric thereby starting the Hyper Bee electric motorcycle. depth described on page 10.9 is reached.
  • Page 22: Ride The Hyper Bee Electric Motorcycle

    _ _ _ _ _ _ _ _ _ _ _ _ _ Starting Rebound damping losing control of the Hyper Bee electric motorcycle The appearance of front fork may vary based on Turn the key switch from OFF position to the ON position.
  • Page 23: Rear Shock Adjustment

    The appearance of front fork may vary based on The appearance of front fork may vary based on different brands supplied with your Hyper Bee, different brands supplied with your Hyper Bee, please refer to the actual product...
  • Page 24: Power Managemen

    Ultra Bee electric motorcycle of the battery pack exceeds this temperature, charging Please do not place the Hyper Bee electric may temporarily reduce its range by about 30% when can only be performed after it cools down to below 55°C.
  • Page 25: Power Supply And Charging

    Power Supply and Charging Power Supply and Charging battery pack at an ambient temperature of _ _ _ _ CHARGING PRECAUTIONS _ _ _ _ rapidly after heavy riding. Even if the ambient ____________WARNING____________ 10°C(50°F) ~ 30°C(86°F) temperature is low, the battery pack internal When charging, please put the motorcycle or Always charge the battery pack in a well- temperature may still be high.
  • Page 26: Power System Management

    ________ _________ ____________ ____________ The power system of Hyper Bee electric motorcycle modify the power system of the Hyper Bee The battery pack may not be able to If you notice any of the following situations, mainly consists of a battery, motor and a controller electric motorcycle.
  • Page 27: M A I N T E N A N C

    Front Fork & Rear Shock 更换减震油 The Hyper Bee electric motorcycle must be maintained this table to keep your Hyper Bee electric motorcycle in as scheduled to ensure safe and reliable operation. The optimal operating condition. The initial maintenance is...
  • Page 28: To R Q U E M A N A G E M E N

    _ _ _ _ _ _ _ _ _ _ _ Check regularly and tighten the following fasteners on Steering tube nut adjustment method: the Hyper Bee electric motorcycle according to the 1. Place the motorcycle on a repair stand so that specified torque.
  • Page 29 Maintenance Maintenance Loca Tion Item Torque Specification Note Left only for Handlebar clamp arch and Torx hexagon flange screw 11-13N.m handlebar handlebar support installation screws -M6*25 support Hexagon socket pan head Steering tube locking bolts 45-50N.m cap bolt-M16*1*17.5 Hexagon socket pan head Front &...
  • Page 30 Maintenance Maintenance Maintenance Maintenance Loca Tion Item Torque Specification Note Right Front sprocket installation bolts Hexagon bolt-M6*16 10-12N.m Battery holder bar installation screws 25-28N.m Hexagon socket -M8*25 Torx hexagon flange screw Rear sprocket installation screws 10-12N.m -M6*16 Footpeg installation screws 25-28N.m Hexagon socket -M8*20 10.5...
  • Page 31: Battery Pack

    DOT4 brake fluid in a sealed container. C A U T I O N of the Hyper Bee electric motorcycle, which covers the Before checking the fluid level, the Hyper _ _ _ _ _ _ _ _ _ _ _...
  • Page 32: Brake Pad Replacement

    Maintenance Maintenance If the thickness of the front or rear brake pads is less is any mud and sand attached to the surface of the main ____________WARNING____________ ____________WARNING____________ than 2.5 mm, please replace the brake pads. If the brake tube. When cleaning with a high-pressure water gun, it pad is damaged, please replace both brake pads is strictly prohibited to flush upwards facing the dust- Improper operation to the shock absorber may...
  • Page 33: Tire Pressure

    Maintenance Maintenance Tire Pressure Chain to lubricate the chain. turning off the main power switch, prop up the body of the motorcycle with a lift stand so that the rear wheel is suspended. Type Front Wheel Rear Wheel _ _ _ _ _ _ _ _ _ C A U T I O N _ _ _ _ _ _ _ _ _ _ Off-Road Tires 225kPa 225kPa...
  • Page 34: Motorcycle Cleaning

    If the Hyper Bee electric motorcycle is to be ridden immediately after cleaning, use the brakes several times the magnetic connector to the air or water, to...
  • Page 35: Hyper Bee Electric Motorcycle Parts

    Authorized Surron Dealer 2.Tilt the Hyper Bee electric motorcycle to the right side, 1. Pinch the fuse box cap and open the cap to the right of battery pack. Please be aware that unauthorized refill 50ml of new gearbox oil in the oil drain port and the fuse box.
  • Page 36 Maintenance Maintenance Hyper Bee Motorcycle Electrical Schematic Diagram Horn FUSE 2A +12V 10.15 10.16 Key Switch Li-ion Battery Hall Sensor-PWR Hall Sensor-PWR Temp signal Hall Sensor-PWR Hall Sensor-PWR Hall Sensor-PWR...
  • Page 37: Troubleshooting

    11.1 10.15 11.2 When the battery pack is connected to the Hyper Bee sure the brakes system functions properly electric motorcycle, if the battery management system detects a serious internal failure, one or both of the...
  • Page 38: Troubleshooting

    ER-22 Discharging over current protection (level 3) ER-00 Dashboard data communication fault Check dashboard wire connection or Authorized Surron Dealer Battery cell discharge low Stop using the bike and wait until the Bike enters Low Power Mode, ER-24 temperature protection (level 3)
  • Page 39 Motor over temperature protection ER-45 temperature back to working condition temperature protection or contact manufacturer or Authorized Surron Dealer Stop using the motorcycle and wait until the discharge Battery discharge connector over Main power cable instant connector temperature back to working condition,...
  • Page 40 Throttle ground protection temperature back to working condition cable damaged or broken Hyper Bee Remote Check the condition of the Hyper Bee Remote button Stop using the motorcycle and wait until the Motor Motor over temperature power limitation (level 1) AL-116 AL-126 emergency power off...
  • Page 41 Charging the battery pack and contact AL-147 Battery cell low voltage power limitation manufacturer or Authorized Surron Dealer Charging the battery pack and contact AL-148 Battery SOC low power limitation manufacturer or Authorized Surron Dealer...
  • Page 42 Contact manufacturer or Authorized Tilt sensor triggered but not reset Coulombmeter error again after lift up the motorcycle Surron Dealer to repair or replace battery Bike powered on but not moving Contact manufacturer or Authorized Throttle not in idle position...
  • Page 43 Check power source and plug again charger not plug properly Charger not working Replace charger Charger malfunction Contact manufacturer or Battery malfunction Authorized Surron Dealer Charge battery Low battery SOC 11.7 11.8 Wait until the temperature back Battery temperature protection...
  • Page 44 HYPER BEE14-12 HYPER BEE12-10 HYPER BEE14-12 HYPER BEE12-10...
  • Page 45: Limitations On Warranty

    Limitations on Warranty...
  • Page 46 NOTE...
  • Page 47 Annex Annex 2500KM 500KM/First Ride 13.1 13.2...
  • Page 48 Annex Annex 5000KM/12MOUTHS 7500KM 13.3 13.4...
  • Page 49 Annex Annex 10000KM 12500KM 13.5 13.6...
  • Page 50 Annex Annex 13.7 13.8...
  • Page 51: Annex

    Annex Annex T E C H N I C A L D E T A I L S Spec QL2000DY-2 VEHICLE MODEL HYPER BEE14-12 HYPER BEE 12-10 Dimension 1500×680×885mm 1460×680×860mm Ground clearance 240-260mm 215-235mm 685mm 635mm Seat height 39kg 38kg...
  • Page 52 Annex 13.11...

This manual is also suitable for:

Hyper bee 14-12Hyper bee 12-10

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