Surron Ultra Bee Series Owner's Manual
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Surron Ultra Bee Series Owner's Manual

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Manufacturer: CHONGQING QIULONG TECHNOLOGY CO., LTD
Address: NO. 29, NO. 2 ZHICAI VILLAGE, QIEZIXI STREET,
DADUKOU DISTRICT, CHONGQING, CHINA
Post Code: 400082
Tel:+86-023-68905603
Version: YQ5A-EN-V1.0
Issue Date: 2023.02.20
Ultra Bee Series
Electric Motorcycles
Owner's Manual
This manual will provide you a better understanding of your Ultra Bee electric
motorcycle. Please take your time to read this manual and all safety labels
carefully before riding.
This manual contains the most current product information available at the time
of printing, your motorcycle may look and setup differ from the information
supplied in this owner's manual. Please visit our website www.sur-ron.com for
updates and additional information about your motorcycle.

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  • Page 1 Scan QR code Ultra Bee Series for the latest manual Electric Motorcycles Owner's Manual This manual will provide you a better understanding of your Ultra Bee electric Manufacturer: CHONGQING QIULONG TECHNOLOGY CO., LTD motorcycle. Please take your time to read this manual and all safety labels Address: NO.

  • Page 2: Table Of Contents

    This manual covers the following electric motorcycles: I n t r o d u c t i o n ............1 .1 I m p o r t a n t N o t i c e .
  • Page 3 P o w e r M a n a g e m e n t ............8 .1 Feature Introduction ...............6.1 B a t t e r y Pa c k .
  • Page 4 Wa r ra n t y I n f o r m a t i o n W h e e l s a n d T i r e s ...........1 0 . 8 .

  • Page 5: Introduction

    Congratulations on your decision to purchase a Surron electric motorcycle. We welcome you to the community of Surron motorcycle riders. You are now the owner of state-of the art electric If the power supply, charging system or any other power related equipment is damaged or malfunctioned, please stop motorcycle which, with appropriate care, will bring you pleasure for a long time to come.

  • Page 6: Safety Information

    Introduction Safety Information Tighten both straps until the front suspension is compressed about half-way. Too much pressure is unnecessary and Safety Riding Requirement competition. We highly recommend the use of full height motocross boots since the vast majority of could damage the fork seals. Your electric motorcycle can provide many years of motorcycle injuries are through ankle, leg and foot Use another tie-down strap to keep the rear of the motorcycle from moving.

  • Page 7: Important Information

    If your Ultra Bee is offroad version, please Keep your Ultra Bee in safe condition. Use only Surron can trigger the locked rotor protection which cause the understand your motorcycle is designed and approved parts and Surron Motorcycles genuine motorcycle to slip back.

  • Page 8: Location Of Important Labels

    _ _ _ _ _ _ _ _ _ _ C a u t i o n _ _ _ _ _ _ _ _ _ _ Only charge the Ultra Bee lithium-ion battery pack with the manufacturer’s genuine charger or Surron approved charger. Only use the battery pack while it is High Voltage inside the vehicle.
  • Page 9 S/N Label If your vehicle has T-BOX installed, please visit the Download Center of Surron official website. Download T-BOX(Telematics BOX) the Surron App, install and connect the device to use. SIM Label Scan this QR code to enter the Download...

  • Page 10: Feature Introduction

    Feature Introduction Feature Introduction A. Mirrors G. Key Switch This Ultra Bee electric motorcycle is equipped with convex For description and operation, please refer to “Starting mirrors. A convex mirror has a curved surface in order to and Operating”, on page 7.1. offer a greater field of view than a similar flat mirror.
  • Page 11 Feature Introduction Feature Introduction A. Headlight E. Brake/Tail/License Plate Light For headlight operation, please refer to “Feature For brake/tail/license plate light replacement, please Introduction”, on page 6.1. refer to “Maintenance”, on page 10.11. For headlight replacement, please refer to F. Side Stand Switch “Maintenance”, on page 10.11.
  • Page 12 Feature Introduction Feature Introduction A. Seat Lock For description and operation, please refer to “Starting and Operating”, on page 7.3. B. Rear Shock Absorber For description and operation, please refer to “Starting and Operating”, on page 7.8. C. Steering Lock For description and operation, please refer to “Starting and Operating”, on page 7.2.

  • Page 13: Display And Indicator

    Display and Indicator Display and Indicator Dashboard Overview A. Clock corresponding to the Riding mode of SPORT, ECO and DAILY. The Riding mode switch is located on the right The clock displays time in 24-hour mode. handlebar. B. Charge Indicator For description and operation, please refer to “Feature Introduction”, on page 6.4.
  • Page 14 Display and Indicator Display and Indicator A. Left Turn Signals Indicator C. System Warning Indicator D. Reverse Mode Indicator（R） the ASR indicator illuminates when activate and goes off if ASR has been turned OFF. Once the Left Turn Signals switch is toggled, The indicator illuminates when a fault has The indicator illuminates when reverse mode When the ASR indicator flashes means the...

  • Page 15: Feature Setting

    Feature Setting Feature Setting 1.When the motorcycle key switch is in OFF, press and Display - Odometer _ _ _ _ _ _ _ _ _ _ A t t e n t i o n _ _ _ _ _ _ _ _ _ _ hold the M button and turn the key switch ON whilst still holding the M button for more than 2 seconds, then When the speed display on the speedometer is...

  • Page 16: System Feature Mode Display

    Feature Setting Feature Setting For example, when feature B2 shown on the 8. Charging power adjustment feature(U1 U2 U3) release S button. After finish the “Hours” adjustment, System Feature Mode Display dashboard, momentarily press Ready button in Right Factory default at U3 (U1 means the charging power is momentarily press M button will save current setting Combination Switch to switch between different setting 480W;...

  • Page 17: Feature Introduction

    Feature Introduction Feature Introduction Handlebar Controls F. R\S Button (Reverse Mode\ASR quick setting) I. Brake Lever Adjuster Reverse mode: When the throttle is in fully closed Adjustment nut used to set brake lever position, by position, press and hold the R/S button, the reverse using 2.5mm hex key and 8mm open end wrench to indicator R on the dashboard will illuminates, and the adjust the brake lever position to fit the rider’s riding...

  • Page 18: Riding Mode Switch

    Feature Introduction Feature Introduction Riding Mode Switch C. DAILY Mode D Slide this switch to the bottom to enter Daily mode. In this mode, the power output is reduced and acceleration is more gent, so that is suitable for daily riding. Parking Brake Operation Ultra Bee electric motorcycle is equipped with a parking brake.

  • Page 19: Battery Pack Removal

    Feature Introduction Feature Introduction Battery Pack Removal Battery Pack Installation 1. Insert the key into the seat lock switch A and turn the key 1. Open the battery compartment cover and put the according to the arrow direction to unlock the seat lock. battery pack in the battery compartment.

  • Page 20: Charger Storage

    Feature Introduction Starting and Operating Check the cold tire pressure, maintain the correct tire Check Before Riding Charger Storage pressure, and check for damage and abnormal wears of Before operating the electric motorcycle, please check the tire surface. As described on page 10.1, when the the following items to ensure that the Ultra Bee electric tread depth is reached the warning mark on the tire, motorcycle is in operational condition:...

  • Page 21: Steering Lock

    Starting and Operating Starting and Operating This is a two-position switch located on the right side of Remove the key immediately after turn off the key key into the steering lock and turn it counterclockwise. can be removed when in lock position. the dashboard.

  • Page 22: Temperature Indicator

    Starting and Operating Starting and Operating ABS operation method ABS（Anti-lock Braking System） _ _ _ _ _ _ _ _ _ _ W a r n i n g _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ N o t e _ _ _ _ _ _ _ _ _ _ _ _ 1.

  • Page 23: Front Fork Adjustment

    ABS may not work normally. Please ABS Indicator Rebound damping contact the Surron authorized dealer or workshop Use a flat-blade screwdriver to turn the screws B on the 1. When the ABS system detects a fault, the ABS fault for service in time.

  • Page 24: Rear Shock Adjustment

    Starting and Operating Starting and Operating Rear Shock Adjustment Rebound Damping Rear shock preload adjustment The rebound adjustment screw B is located at the 1. Using adjusting wrench to loosen the spring lock Compression damping bottom right side of the rear shock absorber using ring A.

  • Page 25: Power Management

    AC 85 ~250V / 200~240V. recover after the temperature rises back to working Surron dealer or Service department. It is strictly condition. prohibited for customers to open or disassemble the Before charging the battery, ensure the battery is...
  • Page 26 Surron. The use of unauthorized chargers battery pack might be damaged and reduce the or accessories may cause damage or failure of battery pack lifespan.
  • Page 27 Customers are not allowed to disassemble the torque requirements, and cable insulation also motor without authorization from Surron, meets the requirements. Disassembling, removing otherwise it may cause the position sensor or replacing power system components, cables or...

  • Page 28: Maintenance

    If you do not have enough experience or tools, contact Surron authorized dealer nearby you to maintain your motorcycle. Your warranty will be void if damage, malfunctions, or performance problems caused by improper maintenance or repair of the electric motorcycle.
  • Page 29 3. Tighten the steering tube to adjust nut to 20N.m and then loosen it by 1/4 turn; Check regularly and tighten the following fasteners on 4. Tighten the steering tube to lock bolts and the front fork the Ultra Bee electric motorcycle according to the mounting bolts on the upper triple clamp;...

  • Page 30: Battery Pack

    The brake pads must be checked at the specified 2. The battery pack should be kept away from the authorized Surron dealer to provide professional 1. Unscrew the two screws on the upper cover of the oil intervals in the maintenance scheduled, please refer to high temperature environments.
  • Page 31 _ _ _ _ _ _ _ _ _ _ W a r n i n g _ _ _ _ _ _ _ _ _ _ Bend, distorted or cracked rim. Impact marks on the rim. Surron Loosen, bent or missing spokes. Whether there are cuts, cracks, penetrated, splits or missing tread blocks in the tread or sidewall area.
  • Page 32 7. Test ride the motorcycle. Whether Tire tread wears unevenly. 8. After the trial ride, please re-check whether the chain Please refer to the maintenance scheduled on page 10.2 The height of the tire installation mark is uneven. is adjusted correctly, and re-adjust it if necessary. for the inspection and maintenance of the chain.
  • Page 33 _ _ _ _ _ _ _ _ _ _ _ _ N o t e _ _ _ _ _ _ _ _ _ _ _ _ When the headlight A/turning signal B/tail light or brake light C is damaged, please contact the authorized Surron dealer for a complete replacement.
  • Page 34 When replacing the fuse, use the same specification model. If the fuse melts repeatedly, please contact the local authorized Surron dealer to check the electrical system. Only Surron authorized professionally trained technicians are qualified to provide maintenance services for the battery pack.
  • Page 35 1. Ambient temperature should never be lower than - Surron dealer. If there is no dealer in your area, please 20°C, it is recommended not even below 0°C. reach out to Surron’s after-sales service team.
  • Page 36 Riding prohibited. If the battery pack state of charge (SOC) is 0, or if the battery management system detects some serious internal faults, the motorcycle will be prohibited from use until the problem is solved. Charging prohibited. If the battery management system detects some serious internal faults, it will prevent charging, even if the battery pack is connected to the charger and plugged into AC power until the problem is...
  • Page 37 Bike enter Low Power Mode, ER-003 Over discharge protection (level 2) ER-041 temperature sensor error check if motor is in locked rotor condition Contact Surron or authorized dealer ER-004 REGEN overcurrent protection (level 2) ER-043 Battery discharge MOS error Lower REGEN setting...
  • Page 38 Check tilt switch AL-118 Check bike communication cables, Main power cable Low power protection ER-119 charge the battery pack Motor temperature sensor error Contact Surron or authorized dealer ER-127 11.6 REGEN disabled Check battery temperature and battery voltage AL-128 11.7...
  • Page 39 DC converter error Replace DC converter Wait until the temperature Battery enters temperature protection Battery malfunction Contact Surron or authorized dealer back to working condition charger not plug properly Check power source and plug again Lift Side stand up Side stand switch protection...
  • Page 40 Troubleshooting Troubleshooting 11.10 11.11...
  • Page 41 Owner’s Manual. time. Surron will only repair or replace pursuant to this 2. Modification, alterations, and installation of parts that warranty term a battery pack that exhibits a nominal are not genuine Surron parts or supplied as original equipment.
  • Page 49 90 / 90-19 offroad tire 90 / 90-19 offroad tire (optional) PMSM PMSM...
  • Page 50 Changes or modifications not expressly approved by the take them to a recycling center. Call your local or state circuit different from that to which the receiver is party responsible for compliance could void the user's office of public works or environmental services to find authority to operate the equipment.
  • Page 51 13.13 13.14...
  • Page 52 13.15...

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