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Table of Contents
Related Manuals for UGREEN U709
Summary of Contents for UGREEN U709
- Page 1 Thunderbolt 4 Docking Station Model: U709...
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Page 2: Table Of Contents
User Guide CONTENTS 1. Connection 01-01 2. Resolution and Display Settings 02-04 3. Frequently Asked Questions 05-11 3.1. Display Issues 05-07 3.2. Charging Issues 07-08 3.3. Data Transferring Issues 08-08 3.4. Audio Issues 09-09 3.5. Compatibility Issues 09-10 3.6. Safety Issues 11-11 4. -
Page 3: Connection
User Guide 1. Connect the included charger to the docking station. The docking station will automatically turn on, and a white LED indicator will display. 2. Use the included cable to connect your laptop's Thunderbolt 4 port (or Thunder- bolt 3/USB4 port) to the docking station's Thunderbolt 4 port ( 3. -
Page 4: Resolution And Display Settings
User Guide 2. Resolution and Display Settings Resolution Setting for Windows 11 & macOS Right Click Desktop> "Display Setting". Apple Icon " " > "System Preferences" > "Displays". - 02 -... - Page 5 User Guide Display Settings for Windows 11 Click the " " + "P" simultaneously to select the display mode. ① Duplicate Mode PROJECT PC screen only Source Device Duplicate HDMI Display DisplayPort Display Thunderbolt 4 Display Extend ② Extend Mode Second screen only Source Device 10:29 AM...
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Page 6: Mirror Mode
User Guide Display Settings for macOS Mirror Mode Click Apple icon " " > System Settings > Displays > check the "Mirror for Built-in Display" option. Displays Source Device HDMI Display DisplayPort Display Thunderbolt 4 Display Use as Mirror for Built-in Display Extend Mode Click Apple icon "... -
Page 7: Frequently Asked Questions
User Guide 3. Frequently Asked Questions 3.1 Display Issues Q1. Why do I have no display when connecting to the HDMI/DP/Thunderbolt 4 port? 1) Ensure you laptop’s USB C port supports charging, video output and data transfer. 2) Please make sure the HDMI, DP or Thunderbolt cable meets the necessary display requirements and the connection between the devices is solid. - Page 8 User Guide Q3. Can I connect the HDMI, DP, and Thunderbolt 4 port simultaneously? What's the maximum resolution? Yes. As shown in the table below: Video Ports Systems Display HDMI DisplayPort Thunderbolt 4 Single Display 8K@30Hz Windows 4K@60Hz (2 of 3 displays) Dual Display Triple Display 4K@60Hz...
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Page 9: Charging Issues
User Guide Q6. The monitor displays correctly after a black screen when plugging and unplugging the dock, is it normal? Yes. The monitor will display images after the EDID reading. This usually takes about 10s. Q7. How to deal with a black screen and display flickering when connecting to an external monitor? 1) Please unplug and plug the Thunderbolt ports, and ensure there is an interval of more than 3 seconds. -
Page 10: Data Transferring Issues
User Guide Q10. Why does my laptop fail to power charge when attached to the dock? 1) Make sure the external power supply is connected properly and the laptop is connected correctly to the ( ) port. 2) Make sure the notebook's USB-C port accepts power charging. 3) Disconnect and re-connect the dock cable to your computer. -
Page 11: Audio Issues
User Guide 3.4 Audio Issues Q14. What functions does the 3.5mm audio port support? Audio Input/Output Volume Up/Down Play/Pause Q15. I can't hear any sound, is there any solution? Please enter the "Sound settings" of your host device to select the cor- responding output device. - Page 12 User Guide Q17. Is the docking station compatible with my Steam Deck and Rog Ally? Yes, it is compatible with Steam Deck and Rog Ally, but only supports single display. Q18. Is it normal for a pop up screen to appear on my MacBook asking to allow the docking station(accessory) to connect? This is a new security feature in MacBook laptops containing Apple silicon and macOS Ventura or later.
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Page 13: Safety Issues
· Do not throw or drop the product or subject it to strong physical shock. · Do not dismantle or fix the product by yourself, please contact UGREEN after-sales service if necessary. · If not in use for prolonged periods, please carefully store the product to avoid dust and humidity.
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