User Guide Driver Installation Please install the driver first before connecting the dock to your computer. There are several ways to get it. 1. Go to “Displaylink” to download. For details please check the driver installation video: https://www.amazon.com/live/video/0e0f07941e9747f7bf337bbec48fae9a?ref=cm_sw_al_8yNKbqnqTyeWq 2. If your PC have a CD drive, you can install it from the CD that comes with the product.
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User Guide Apple Icon > "System Preferences" > "Displays" Graphics Settings for Windows 11 Click the" " + " P " simultaneously to select the display mode. ① Duplicate Mode ② Extend Mode PROJECT PC screen only Source Device Source Device Duplicate Option 1 Extend...
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User Guide Graphics Settings for macOS Mirror Mode Click the Apple Icon " " > "System Preferences">"Displays" > check the "Mirror Displays" option Source Device HDMI 1 HDMI 2 Display Display Display - 03 -...
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User Guide Extend Mode Click the Apple Icon " " > "System Preferences" > "Displays" > cancel the "Mirror Displays" option Source Device HDMI 1 HDMI 2 Display Display Display Tip: The above examples are for reference only. You can enter the "Displays" for more display modes.
User Guide Frequently Asked Questions Display Issues Q1. Why isn’t there a display image when connecting to the HDMI/DP port? If there is no display image after connecting; 1) Check which video port is not outputting the image. If it is 8K HDMI, please check whether your laptop's USB-C port supports video output.
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User Guide Q3. Why are monitor resolutions unable to reach 8K resolution when connecting to the HDMI port? If the monitor resolution is unable to reach 8K resolution with the HDMI port; 1) Ensure your cables are connected to the HDMI 2 port (only HDMI 2 port supports 8K).
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User Guide Q6. What should I do if the display screen on my external monitor is black and flickers? If you’re display screen is black and flickers after connecting to the docking sta- tion; 1) Try lowering the resolution and refresh rate. 2) Update the driver to the latest versions.
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User Guide Q2. Why doesn’t my laptop charge when attached to the docking station? If your laptop does not charge when connected to the docking station; 1. Ensure the external power supply is connected properly to the " " port and the laptop is properly connected to the port.
Before disconnecting, please safely remove the programme. · Do not throw or drop the product or subject it to strong physical shock. · Do not dismantle or fix the product by yourself, please contact UGREEN after-sales service if necessary.
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