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Quick Tips Guide
Welcome to your Envysion Installation.
Here is a Quick Tips Guide to get you started.

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Summary of Contents for Motorola solutions Envysion EnVR

  • Page 1 Quick Tips Guide Welcome to your Envysion Installation. Here is a Quick Tips Guide to get you started.
  • Page 2: Table Of Contents

    Envysion Quick Tips Guide V.1.28.2025 Table of Contents: Required Installation Equipment Checklist: IP Only Set Up: Analog/Hybrid Set Up: EnVR Types Cabling Path Setups: IP Only Setup IP Only Daisy Chain Analog Camera Setup Analog Audio Monitor Panic Buttons SmartAlarm™ Siren Locally Setting IP Address to Static or DHCP if needed System Log In Device Manager (DM) - Camera Provisioning...
  • Page 3: Required Installation Equipment Checklist

    Envysion Quick Tips Guide V.1.28.2025 Required Installation Equipment Checklist: IP Only Set Up: Monitor Keyboard Cat 5/Cat 6 patch cables (min 3’) Cable manufacturing tools RJ45 connectors Cable tester Punch down tools Basic hand tools (Screwdriver, hammer, pliers, torx security driver & bits, etc.) Caulk and caulk gun Blank Faceplates Battery powered drill &...
  • Page 4: Envr Types

    Envysion Quick Tips Guide V.1.28.2025 EnVR Types The EnVR is what records video onsite. There will be NO BNC ports on the back of the EnVR. We have 2 main form factors for the EnVR rack and tower. Towers look like a basic desktop pc from the front, and racks blend into the other equipment in the rack.
  • Page 5: Cabling Path Setups

    Envysion Quick Tips Guide V.1.28.2025 Cabling Path Setups: Hybrid Setup: This setup is for sites that will have both the analog camera setup and the ip camera setup. There are several ways to make it operational, we will have to verify the cabling path for each site. Back to top...
  • Page 6: Ip Only Setup

    Envysion Quick Tips Guide V.1.28.2025 IP Only Setup This setup supports IP cameras only, there are 2 technical setups for this depending on the site and current settings of the cameras.(If the cameras are set to the primary NICs IP they need to be plugged in “daisy chained”.) Back to top...
  • Page 7: Ip Only Daisy Chain

    Envysion Quick Tips Guide V.1.28.2025 IP Only Daisy Chain This setup is for when you must keep the cameras on the same ip scheme as the dvr. If for some reason you also need an encoder plug that into the unused 2nd NIC.. Back to top...
  • Page 8: Analog Camera Setup

    Envysion Quick Tips Guide V.1.28.2025 Analog Camera Setup This setup will likely be more present with retrofits, but is meant to cover analog cameras and their connections to the dvr. Back to top...
  • Page 9: Analog Audio

    Envysion Quick Tips Guide V.1.28.2025 Analog Audio Analog Audio is installed to record audio on either ip or analog cameras. (Wire type 22 AWG 2 Conductor Stranded Shielded Plenum Cable or Cat5E) Back to top...
  • Page 10: Monitor

    Envysion Quick Tips Guide V.1.28.2025 Monitor The monitor can be used as the customer's PVM to see cameras and for Troubleshooting. Some installs being done will come with a Monitor or Monitors will be provided by the customer. The DVR connections limit this to two (VGA & HDMI or Display port) only two of these monitors can be used at a time on any of the older models, Gen13+ can use all 3.
  • Page 11: Panic Buttons

    Envysion Quick Tips Guide V.1.28.2025 Panic Buttons Panic Button Install Videos: Panic Button Install without the Cooler Switch Cooler Panic Button & Switch Pre-Install & Setup Cooler Panic Button & Switch Quick Connection Install Cooler Panic Button & Switch Full Install Back to top...
  • Page 12: Smartalarmâ„¢ Siren

    Envysion Quick Tips Guide V.1.28.2025 ™ SmartAlarm Siren This siren is a deterrent device that makes loud noises and has flashing lights. Requires a Gen8+ EnVr. Back to top...
  • Page 13: Locally Setting Ip Address To Static Or Dhcp If Needed

    Envysion Quick Tips Guide V.1.28.2025 Locally Setting IP Address to Static or DHCP if needed ● Plug a USB keyboard into the back of the EnVR ● Plug in a monitor into the EnVR. ● Press Ctrl-Alt-F3 to bring up a “Notice To Users” and a login prompt Setting the EnVR to Static - Video Walkthrough When typing the password the screen will not show characters and you cannot use the 10-Key pad System Log In...
  • Page 14 Envysion Quick Tips Guide V.1.28.2025 Type 1 and press <Enter> to choose “Configure a static IP(primary NIC)”. <OR> Type 2 and press <Enter> to choose “Configure to DHCP” Enter the static IP information Once IP information is entered, confirm the information is correct, and type “yes” and press <Enter> to save the settings. If no conflicts are found, type “restart”...
  • Page 15: Device Manager (Dm) - Camera Provisioning

    Envysion Quick Tips Guide V.1.28.2025 Device Manager (DM) - Camera Provisioning Add New Cameras & Channels to Envysion App If you are replacing an existing camera please skip to Replace Camera Walkthrough (Page Adding New Managed Cameras - Video Walkthrough Log into Envysion App, navigate to your site page.
  • Page 16: Replacing Camera(S) And Channel(S) On The Envysion App

    Envysion Quick Tips Guide V.1.28.2025 Replacing Camera(s) and Channel(s) on the Envysion App ***The replace camera functionality is critical to maintain Cloud Archive, Smart Site Protection, and Point of Sale Integration continuity*** Video Walkthrough Replace Camera Log in Discover Select appropriate camera(s) to replace from drop down Then hit save Back to top...
  • Page 17: Manually Adding Camera Steps

    Envysion Quick Tips Guide V.1.28.2025 Manually Adding Camera Steps: Manually Provisioning a Camera not discovered by Device Manager Manually Provisioning Unmanaged Cameras If you have cameras that are not found but you know the IP for you can Manually add them in Device Manager Then Hit Next Some of the statuses will say something like Unsupported Camera Make if you see this you will need to add the RTSP URL for the camera type and click the checkmark button to continue.
  • Page 18 Envysion Quick Tips Guide V.1.28.2025 Replace the cameras in Order with the replace camera dropdown. (green box) Then hit Save. If for any reason it fails. Please reach out to us through Email or Phone Call. Email - envysion.installationsupport@motorolasolutions.com Phone - 877-258-9441 Option 2 If the cameras are not streaming check the Network settings on the Appliance page.
  • Page 19: Replace A Dvr In The Application

    Envysion Quick Tips Guide V.1.28.2025 Replace a DVR In the Application Log into the Envysion application (https://video.envysion.com) ● ● Click on Watch Video. And Search for your site. ● Go to Site Settings in the bottom left hand corner of the screen. ●...
  • Page 20: Setting Up Audio In The Application

    Envysion Quick Tips Guide V.1.28.2025 Setting Up Audio In the Application IP (in camera) Audio There are 2 different types of Audio, Inside the IP camera or Analog audio setup with separate microphones. To set up the In Camera audio expand the settings for the camera and click on the audio tab. Then click on the Record Audio button.
  • Page 21: Analog Audio Setup

    Envysion Quick Tips Guide V.1.28.2025 Analog Audio Setup To set up analog audio in the dvr click on the DVR Analog Audio tab at the top of the screen, and make sure that the sliders are to the right. You cannot be using both In Camera audio and Analog audio channels at the same time, on the same camera, so make sure in the camera channel that you are not activating the Record Audio Slider.
  • Page 22: Pvm Setup Through The App

    Envysion Quick Tips Guide V.1.28.2025 PVM Setup through the App Setting up PVM in the app - Video Walkthrough Navigate to “Site settings” in the lower left corner on the site page.. Then at the top of the screen go to the Monitors tab. If there is an issue with the EnVR seeing the monitor connection you will see this screen.
  • Page 23 Envysion Quick Tips Guide V.1.28.2025 If the site has two monitors and both are detected you will see this screen. When setting up dual PVM you will toggle through each monitor (1 & 2) and drag/drop each camera to the desired monitor. Troubleshooting - Mirrored Monitor Views If you run into the system not being able to apply the setting to the second monitor you will need to go into the gear icon OFF Mirror all to Monitor...
  • Page 24: Checking Out Of A Site

    Envysion Quick Tips Guide V.1.28.2025 Checking out of a Site When completing a site we would like you to call us at 877-258-9441 opt 2 to answer a few questions. When calling please have this information ready: What is the Job ID Number, or Store ID Number? Where is the Camera power supply* physically mounted / Located? a.
  • Page 25 Envysion Quick Tips Guide V.1.28.2025 Back to top...
  • Page 26 Envysion Quick Tips Guide V.1.28.2025 These are just a few examples, here are the steps to the errors you will see: Back to top...
  • Page 27: Port And Ip Address Configuration For Whitelisting

    Envysion Quick Tips Guide V.1.28.2025 Port and IP Address Configuration for Whitelisting For a company with highly restricted network access, additional configuration will be required to allow access to Envysion. If your company has a strict corporate firewall, network access list, or proxy server that blocks all Internet access, please have your network administrator add rules to permit the following ports and/or IP addresses to allow access to Envysion.
  • Page 28: Physical Connection Troubleshooting

    Envysion Quick Tips Guide V.1.28.2025 Physical Connection Troubleshooting If you do not see anything on the monitor, not even the boot up screens, then we will need to reseat (remove and reinsert) the RAM chips and Sata Connections (both ends) Inside of the dvr. Reseating Hardware in The EnVR If EnVR fails out of box: Immediately contact Envysion Install Support in order to request replacement EnVR for the site.
  • Page 29: Appendix: Helpful Resources

    Envysion Quick Tips Guide V.1.28.2025 Appendix: Helpful Resources ● Page ○ Setting up the Hanwa Decoder ● Page Panic Button Install without the Cooler Switch ○ ○ Cooler Panic Button & Switch Pre-Install & Setup ○ Cooler Panic Button & Switch Quick Connection Install ○...

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