Related Manuals for Motorola solutions AVIGILON NVR5-HDDS-HOT-18TB
Summary of Contents for Motorola solutions AVIGILON NVR5-HDDS-HOT-18TB
- Page 1 Avigilon Hard Disk Drive Accessories Guide For Avigilon Systems NVR5 Premium (252-432TB)
- Page 2 © 2024, Avigilon Corporation. All rights reserved. MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. Unless stated explicitly and in writing, no license is granted with respect to any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its licensors.
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Page 3: Table Of Contents
Contents Before You Start Product Compatibility Overview Step 1: Checking System Health ACC Client Site Health Viewing the Server Health Summary Downloading the Active Health System Log Downloading Active Health System Log using the iLO Web Interface Downloading Active Health System Log with physical access to the NVR Step 2: Identifying the Failed Physical Hard Drive Step 3: Replacing Hard Drives Guidelines... -
Page 4: Before You Start
Before You Start You can upgrade hard drives or replace the spare hard drives with hot swappable drives. The hard drives in the front and back drive bays are hot-swappable. The hard drives in the internal drive bays are not hot-swappable. A hard drive is referred to also as a hard disk drive (HDD). -
Page 5: Product Compatibility
Product Compatibility Hard Drive Part Number Compatible NVRs NVR5-HDDS-HOT-18TB NVR5 Premium 252/288/360/432TB Product Compatibility... -
Page 6: Overview
Overview Complete this procedure from a web browser running on a computer on the same area network and with the same subnet mask as the NVR that will connect to iLO Web Interface. To replace the hard drive: 1. Use the iLO Web Interface to determine if the problem you are seeing with your NVR is due to a failed hard drive. -
Page 7: Step 1: Checking System Health
Step 1: Checking System Health You can check your system health through the ACC Client Site Health and iLO web interface. For more information, see the iLO web interface documentation (link). ACC Client Site Health You can check on the health of the system components in the Site Health in the ACC Client software. See Site Health in the ACC Client User Guide for more information. -
Page 8: Downloading The Active Health System Log
Downloading the Active Health System Log NOTE Before you start, make sure the iLO Service Port and USB flash drives options are enabled in the iLO web interface. The Active Health System Log collects server information, processor model, storage capacity, memory capacity, speed, firmware and driver details for troubleshooting. - Page 9 1. Create a text file named command.txt with the required content for downloading the log. Use the following example as a template for your command.txt file: "/ahsdata/" : { "POST" : { "downloadAll" : "0", "from" : "2016-08-25", "to" : "2016-08-26", "case_no"...
- Page 10 4. Remove the USB device from the iLO service port. The iLO Service Port status changes to Ready, and the UID stops flashing or flashes to indicate another state such as Remote Console access or a firmware update in progress. 5.
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Page 11: Step 2: Identifying The Failed Physical Hard Drive
Step 2: Identifying the Failed Physical Hard Drive Hard drives are located at the front, rear, and middle of the NVR. Visually inspect the hard drive status indicators to determine which hard drive is affected. Each hard drive has its own set of LED indicators to show its activity and status. The following table describes what the LEDs indicate: LED Indicator Description... -
Page 12: Step 3: Replacing Hard Drives
Step 3: Replacing Hard Drives Guidelines When replacing hard drives, observe the following general guidelines: The system automatically sets all device numbers. If only one drive is used, install the drive in the drive bay with the lowest device number. For example: Drives must be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array. -
Page 13: Powering Down The Recorder
CAUTION Do not operate the server with any of the rear drive bays empty. To maintain proper airflow and sufficient cooling in the rear drive cage, all drive bays in this cage must have a drive or a drive blank. Installing at least one drive in the rear drive cage is recommended before operating the server. -
Page 14: Replacing A Hard Drive Blank
Replacing a Hard Drive Blank The hard drives on the NVR are set up in a RAID configuration. This allows information to be recorded across several hard drives. If one or two hard drives fail, there is enough information on the other hard drives for the recorder to continue recording video. -
Page 15: Replacing Center Hard Drives
1. Back up all NVR data. For more information, see the Windows Upgrade and Recovery Guide for Avigilon. 2. Power down the NVR. For more information, see Powering Down the Recorder on page 13. 3. If installed, remove the bezel. 4. Determine the status of the hard drive LED. For more information, see Step 2: Identifying the Failed Physical Hard Drive on page 11. - Page 16 a. Pull down the quick release levers on each side of the server (see '1' below). b. With a star-head screwdriver, loosen the screws behind both quick release levers (see '2' below). c. Extend the server from the rack (see '3' below). d.
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Page 17: Replacing Rear Hard Drives
5. Determine the status of the hard drive LED. For more information, see Step 2: Identifying the Failed Physical Hard Drive on page 11. 6. Wait until the Activity LED stops flashing. 7. To open the release lever, press the latch. 8. - Page 18 WARNING To reduce the risk of personal injury from hot surfaces, allow the drives, power supplies, and internal system components to cool before touching them. WARNING To reduce the risk of personal injury or damage to the equipment, be sure that: The rack is bolted to the floor using the concrete anchor kit.
- Page 19 a. Extend the server from the rack, as described in the previous step 2. b. Remove the access panel: c. If necessary, unlock the access panel latch. d. Pull up the latch to disengage the access panel from the chassis. e.
- Page 20 9. Pull the release lever to disengage the drive from the backplane, and then slide the drive out of the bay. 10. To replace the hard drive, reverse the above steps. Replacing Rear Hard Drives...
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Page 21: More Information & Support
More Information & Support For additional product documentation and software and firmware upgrades, visit support.avigilon.com. Product User Guides For product user guides, visit the Downloads page at avigilon.com/video-infrastructure. Technical Support Contact Avigilon Technical Support at support.avigilon.com/s/contactsupport. Limited Warranty Avigilon warranty terms for this product are provided at avigilon.com/warranty. More Information &...
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