Belkin F5D8636 User Manual page 88

TRoUblesHooTINg
sections
table of contents
Problem:
I can't connect to the Internet wirelessly, and my network name is
not listed .
solution:
If the correct network name is not listed under "Available Networks"
in the wireless configuration utility, please attempt the following
troubleshooting steps:
1 . Temporarily move your computer, if possible, five to 10 feet away from
the Router . Close the wireless configuration utility, and reopen it . If the
correct network name now appears under "Available Networks", you
may have a range or interference problem . Please see the suggestions
discussed in the section titled "Placement of your Router for Optimal
Performance" in this User Manual .
2 . Using a computer that is connected to the Router through a network
cable (as opposed to wirelessly), ensure that "Broadcast SSID" is
enabled . This setting is found on the Router's wireless "Channel and
SSID" configuration page .
If you are still unable to access the Internet after completing these steps,
please contact Belkin Technical Support .
N Wireless Modem Router
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Problem:
My wireless network performance is inconsistent .
Data transfer is sometimes slow .
Signal strength is poor .
I am having difficulty establishing and/or maintaining a Virtual Private
Network (VPN) connection .
solution:
Wireless technology is radio-based, which means connectivity and
the throughput performance between devices decreases when the
distance between devices increases . Other factors that will cause signal
degradation (metal is generally the worst culprit) are obstructions such
as walls and metal appliances . As a result, the typical indoor range of
your wireless devices will be between 100 to 200 feet . Note also that
connection speed may decrease as you move farther away from the
Router or access point .
In order to determine if wireless issues are related to range, we suggest
temporarily moving the computer, if possible, five to 10 feet away from
the Router .
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