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Toyota RAV4 HV Manual

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Quick reference manual (56 pages)

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Owner's manual (244 pages)

Table Of Contents

Table of Contents

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Pictorial index

For safety

1

and security

Instrument

2

cluster

Operation of

3

each component

Driving

4

Interior features

5

Maintenance

6

and care

When trouble

7

arises

Vehicle

8

specifications

Index

RAV4-HV_OM_OM42A57E_(EE)

Search by illustration

Make sure to read through them

How to read the gauges and meters, the variety of

warning lights and indicators, etc.

Opening and closing the doors and windows,

adjustment before driving, etc.

Operations and advice which are necessary for driving

Usage of the interior features, etc.

Caring for your vehicle and maintenance procedures

What to do in case of malfunction or emergency

Vehicle specifications, customizable features, etc.

Search by symptom

Search alphabetically

Table of Contents

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Summary of Contents for Toyota RAV4 HV

Page 1 Pictorial index Search by illustration For safety Make sure to read through them and security Instrument How to read the gauges and meters, the variety of cluster warning lights and indicators, etc. Operation of Opening and closing the doors and windows, each component adjustment before driving, etc.
Page 2: Table Of Contents
TABLE OF CONTENTS For your information .......6 Instrument cluster Reading this manual.....10 How to search ......11 Pictorial index .......12 Instrument cluster Warning lights For safety and security and indicators....98 Gauges and meters... 102 Multi-information display ... 106 1-1. For safe use Energy monitor/ Before driving.......30 consumption screen..
Page 3 4-5. Using the driving Driving support systems Toyota Safety Sense..229 PCS (Pre-Crash Safety 4-1. Before driving system) ......238 Driving the vehicle .....174 LDA (Lane Departure Cargo and luggage ....183 Alert with steering Trailer towing .....185 control) ......253 4-2.
Page 4 TABLE OF CONTENTS Interior features Maintenance and care 5-1. Using the air conditioning 6-1. Maintenance and care system and defogger Cleaning and protecting Automatic air conditioning the vehicle exterior..358 system ......320 Cleaning and protecting Heated steering wheel/ the vehicle interior... 362 seat heaters.....328 6-2.
Page 5 For vehicles with navigation system or multimedia system, refer to the “Navigation and multimedia system Owner’s manual” for infor- mation regarding the equipment listed below. • Navigation system • Toyota parking assist monitor • Audio system • Panoramic view monitor RAV4-HV_OM_OM42A57E_(EE)
Page 6: For Your Information
Accessories, spare parts and modification of your Toyota Both genuine Toyota and a wide variety of other spare parts and accessories for Toyota vehicles are currently available on the market. Should it be deter-...
Page 7 SRS airbag system ● Seat belt pretensioner system Be sure to check with any authorized Toyota dealer or repairer, or another duly qualified and equipped professional for precautionary measures or spe- cial instructions regarding installation of an RF-transmitter system. Further information regarding frequency bands, power levels, antenna posi-...
Page 8 Scrapping of your Toyota The SRS airbag and seat belt pretensioner devices in your Toyota contain explosive chemicals. If the vehicle is scrapped with the airbags and seat belt pretensioners left as they are, this may cause an accident such as fire. Be...
Page 9 WARNING ■ General precautions while driving Driving under the influence: Never drive your vehicle when under the influ- ence of alcohol or drugs that have impaired your ability to operate your vehi- cle. Alcohol and certain drugs delay reaction time, impair judgment and reduce coordination, which could lead to an accident that could result in death or serious injury.
Page 10: Reading This Manual
Reading this manual WARNING: Explains something that, if not obeyed, could cause death or serious injury to people. NOTICE: Explains something that, if not obeyed, could cause damage to or a malfunction in the vehicle or its equipment. Indicates operating or working procedures. Follow the steps 1 2 3 in numerical order.
Page 11: How To Search
How to search Searching by name ■ • Alphabetical index ..P. 534 Searching installation ■ position • Pictorial index....P. 12 Searching by symptom or ■ sound • What to do if... (Troubleshooting) ..P. 530 Searching by title ■...
Page 12: Pictorial Index
Pictorial index Pictorial index ■ Exterior Side doors ........P. 119 Locking/unlocking .
Page 13 Pictorial index Windshield wipers ....... . . P. 221 Precautions against winter season ..... P. 311 To prevent freezing (windshield wiper de-icer/Heated Windshield Defroster) .
Page 14 Pictorial index ■ Instrument panel (Left-hand drive vehicles) Power switch ........P. 197 Starting the hybrid system/changing the modes .
Page 15 Pictorial index Parking brake lever ....... . P. 210 Applying/releasing ........P. 210 Precautions against winter season .
Page 16 Pictorial index ■ Switches (Left-hand drive vehicles) Outside rear view mirror switches ....P. 163 LDA (Lane Departure Alert with steering control) switch .
Page 17 Pictorial index Audio remote control switches Telephone switches Meter control switches ......P. 107 Vehicle-to-vehicle distance button .
Page 18 Pictorial index Emergency flasher switch ......P. 424 1, 2 Panoramic view monitor switch VSC OFF switch........P. 303 EV drive mode switch .
Page 19 Pictorial index ■ Interior (Left-hand drive vehicles) SRS airbags ........P. 41 Floor mats .
Page 20 Pictorial index Auxiliary box ........P. 338 Interior lights .
Page 21 Pictorial index ■ Instrument panel (Right-hand drive vehicles) Power switch ........P. 197 Starting the hybrid system/changing the modes .
Page 22 Pictorial index Parking brake lever ....... . P. 210 Applying/releasing ........P. 210 Precautions against winter season .
Page 23 Pictorial index ■ Switches (Right-hand drive vehicles) Outside rear view mirror switches ....P. 163 LDA (Lane Departure Alert with steering control) switch .
Page 24 Pictorial index Audio remote control switches Telephone switches Meter control switches ......P. 107 Vehicle-to-vehicle distance button .
Page 25 Pictorial index VSC OFF switch........P. 303 Emergency flasher switch .
Page 26 Pictorial index ■ Interior (Right-hand drive vehicles) SRS airbags ........P. 41 Floor mats .
Page 27 Pictorial index Moon roof switches ......P. 169 Interior lights ........P. 332 Personal lights .
Page 28 Pictorial index RAV4-HV_OM_OM42A57E_(EE)
Page 29: For Safety And Security
For safety and security 1-1. For safe use Before driving.......30 For safe driving ....32 Seat belts......34 SRS airbags......41 Airbag manual on-off system .......51 Safety information for children......53 Child restraint systems ..54 Installing child restraints ..65 Exhaust gas precautions ..75 1-2. Hybrid system Hybrid system features ..76 Hybrid system precautions ......80...
Page 30: 1-1. For Safe Use
1-1. For safe use Before driving Floor mat Use only floor mats designed specifically for vehicles of the same model and model year as your vehicle. Fix them securely in place onto the carpet. Insert the retaining hooks (clips) into the floor mat eyelets. Turn the upper knob of each retaining hook (clip) to secure the floor mats in place.
Page 31 When installing the driver’s floor mat ● Do not use floor mats designed for other models or different model year vehicles, even if they are Toyota Genuine floor mats. ● Only use floor mats designed for the driver’s seat. ●...
Page 32: For Safe Driving
1-1. For safe use For safe driving For safe driving, adjust the seat and mirror to an appropriate position before driving. Correct driving posture Adjust the angle of the seat- back so that you are sitting straight up and so that you do not have to lean forward to steer.
Page 33 1-1. For safe use WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ● Do not adjust the position of the driver’s seat while driving. Doing so could cause the driver to lose control of the vehicle. ●...
Page 34: Seat Belts
1-1. For safe use Seat belts Make sure that all occupants are wearing their seat belts before driving the vehicle. Correct use of the seat belts ● Extend the shoulder belt so that it comes fully over the shoulder, but does not come into contact with the neck or slide off the shoulder.
Page 35 1-1. For safe use Fastening the seat belt (for the rear center seat) Press plate “B” to release. Then Plate “B” pull the seat belt down toward the rear seat bottom cushion. Push plate “A” into buckle “A” Plate “A” until a clicking sound is heard.
Page 36 1-1. For safe use Releasing and stowing the seat belt (for the rear center seat) To release the hooked buckle “B”, push the release button. Release button To release the hooked plate “A”, insert the plate “B” or mechani- cal key (→P. 116) into the hole on the buckle.
Page 37 1-1. For safe use Adjusting the seat belt shoulder anchor height (front seats) Push the seat belt shoulder anchor down while pressing the release button. Push the seat belt shoulder anchor up. Move the height adjuster up and down as needed until you hear a click.
Page 38 Each seat belt should be used by one person only. Do not use a seat belt for more than one person at one time, including children. ● Toyota recommends that children be seated in the rear seat and always use a seat belt and/or an appropriate child restraint system. ●...
Page 39 If the pretensioner has activated, the SRS warning light will come on. In that case, the seat belt cannot be used again and must be replaced at any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 40 Ensure that the belt and plate are locked and the belt is not twisted. If the seat belt does not function correctly, immediately contact any autho- rized Toyota dealer or repairer, or another duly qualified and equipped pro- fessional. ●...
Page 41: Srs Airbags
1-1. For safe use SRS airbags The SRS airbags inflate when the vehicle is subjected to certain types of severe impacts that may cause significant injury to the occupants. They work together with the seat belts to help reduce the risk of death or serious injury. ◆...
Page 42 1-1. For safe use SRS airbag system components Side impact sensors (front Driver airbag doors) Side impact sensors (rear) Front passenger airbag Seat belt pretensioners and Curtain shield airbags force limiters Side airbags Driver knee airbag “PASSENGER AIR BAG” indi- Front impact sensors cator light Airbag sensor assembly...
Page 43 1-1. For safe use WARNING ■ SRS airbag precautions Observe the following precautions regarding the SRS airbags. Failure to do so may cause death or serious injury. ● The driver and all passengers in the vehicle must wear their seat belts properly.
Page 44 An infant or child who is too small to use a seat belt should be properly secured using a child restraint sys- tem. Toyota strongly recommends that all infants and children be placed in the rear seats of the vehicle and properly restrained. The rear seats are safer for infants and children than the front passenger seat.
Page 45 1-1. For safe use WARNING ■ SRS airbag precautions ● Do not allow anyone to kneel on the passenger seat toward the door or put their head or hands outside the vehicle. ● Do not attach anything to or lean any- thing against areas such as the dash- board, steering wheel pad and lower portion of the instrument panel.
Page 46 If the areas where the SRS airbags are stored, such as the steering wheel pad and front and rear pillar garnishes, are damaged or cracked, have them replaced by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 47 1-1. For safe use ■ If the SRS airbags deploy (inflate) ● Slight abrasions, burns, bruising etc., may be sustained from SRS airbags, due to the extremely high speed deployment (inflation) by hot gases. ● A loud noise and white powder will be emitted. ●...
Page 48 1-1. For safe use ■ Conditions under which the SRS airbags may deploy (inflate), other than a collision The SRS front airbags and SRS side and curtain shield airbags may also deploy if a serious impact occurs to the underside of your vehicle. Some examples are shown in the illustration.
Page 49 When to contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional In the following cases, the vehicle will require inspection and/or repair. Con- tact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional as soon as possible. ●...
Page 50 1-1. For safe use ● The surface of the seats with the side airbag is scratched, cracked, or other- wise damaged. ● The portion of the front pillars, rear pil- lars or roof side rail garnishes (padding) containing the curtain shield airbags inside is scratched, cracked or otherwise damaged.
Page 51: Airbag Manual On-Off System
1-1. For safe use Airbag manual on-off system This system deactivates the front passenger airbag. Only deactivate the airbags when using a child restraint system on the front passenger seat. “PASSENGER AIR BAG” indi- cator The ON indicator light turns on when the airbag system is on (only when the power switch is in ON mode).
Page 52 “PASSENGER AIR BAG” indicator information If any of the following problems occur, it is possible that there is a malfunction in the system. Have the vehicle inspected by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 53: Safety Information For Children
1-1. For safe use Safety information for children Observe the following precautions when children are in the vehi- cle. Use a child restraint system appropriate for the child, until the child becomes large enough to properly wear the vehicle’s seat belt.
Page 54: Child Restraint Systems
Toyota dealer or repairer, or another duly qualified and equipped professional for the child restraint system installation. ● Toyota recommends that you use a child restraint system which conforms to the regulation ECE No.44. RAV4-HV_OM_OM42A57E_(EE)
Page 55 1-1. For safe use Types of child restraints Child restraint systems are classified into the following 5 groups according to the regulation ECE No.44: Group 0: Up to 10 kg (22 lb.) (0 - 9 months) Group 0 : Up to 13 kg (28 lb.) (0 - 2 years) Group I: 9 to 18 kg (20 to 39 lb.) (9 months - 4 years) Group II:...
Page 56 1-1. For safe use Child restraint system suitability for various seating positions Information provided in the table shows your child restraint system suitability for various seating positions. Seating Front passenger seat position Rear seat Airbag manual on-off switch Outboard Center Mass groups Up to 10 kg (22 lb.)
Page 57 1-1. For safe use Key of letters inserted in the above table: Suitable for “universal” category child restraint systems approved for the use in this mass group. UF: Suitable for forward-facing “universal” category child restraint systems approved for the use in this mass group. Suitable for child restraint systems shown in the child restraint system list.
Page 58 Child restraint system list ■ Mass groups Child restraint systems Category TOYOTA G 0+, BABYSAFE Up to 10 kg (22 lb.) PLUS with SEAT BELT FIXA- Semi-universal (0 - 9 months) TION, BASE PLATFORM TOYOTA G 0+, BABYSAFE Up to 13 kg (28 lb.)
Page 59 1-1. For safe use Child restraint system suitability for various seating positions (with ISOFIX rigid anchor) Information provided in the table shows your child restraint system suitability for various seating positions. Vehicle ISOFIX positions Mass groups Size class Fixture Rear outboard seat ISO/L1 Carrycot ISO/L2...
Page 60 Suitable for ISOFIX child restraint systems of the categories for “specific vehicles”, “restricted” or “semi-universal” approved for use in this mass group. When using a “TOYOTA MINI” or “TOYOTA MIDI”, adjust the support leg and ISOFIX connectors as follows: Lock the ISOFIX connectors where numbers 4 and 5 can be seen.
Page 61 ISOFIX child restraint system list ■ Size ISOFIX child Mass groups Fixture Category class restraint systems ISO/R1 TOYOTA MINI Semi-universal Up to 10 kg (22 lb.) ISO/R1 TOYOTA MIDI Semi-universal (0 - 9 months) ISO/R1 TOYOTA MINI Semi-universal ISO/R1 TOYOTA MIDI...
Page 62 1-1. For safe use ■ When installing a child restraint system on the front passenger seat When you have to use a child restraint system on the front passenger seat, adjust the following: ● The seat cushion to the fully rearward position If the seat belt shoulder anchor is ahead of the child seat belt guide, move the...
Page 63 ● Toyota strongly urges the use of a proper child restraint system that con- forms to the size of the child, installed on the rear seat. According to acci- dent statistics, the child is safer when properly restrained in the rear seat than in the front seat.
Page 64 1-1. For safe use WARNING ■ Child restraint precautions ● Do not allow the child to lean his/her head or any part of his/her body against the door or the area of the seat, front and rear pillars or roof side rails from which the SRS side airbags or SRS curtain shield airbags deploy even if the child is seated in the child restraint system.
Page 65: Installing Child Restraints
1-1. For safe use Installing child restraints Follow the child restraint system manufacturer’s instructions. Firmly secure child restraints to the seats using a seat belt or ISOFIX rigid anchors. Attach the top strap when installing a child restraint. Seat belts (An ELR belt requires a locking clip) ISOFIX rigid anchors (ISOFIX child restraint system)
Page 66 1-1. For safe use Installing child restraints using a seat belt Rear-facing  Baby seat/child seat ■ Adjust the seatback to the 3rd lock position from the most upright position. (→P. 153) Most upright position 3rd lock position If your child restraint system interferes with a head restraint and cannot be installed properly, install the child restraint system after removing the head restraint.
Page 67 1-1. For safe use Install a locking clip near the tab of the lap and shoulder belt by inserting the lap and shoulder webbing through the recesses of the locking clip. Buckle the belt again. If belt has slack, release the buckle and rein- stall the locking clip.
Page 68 1-1. For safe use Run the seat belt through the child restraint system and insert the plate into the buckle. Make sure that the belt is not twisted. Install a locking clip near the tab of the lap and shoulder belt by inserting the lap and shoulder webbing through the recesses of the locking...
Page 69 1-1. For safe use Place the child restraint system on the seat facing the front of the vehicle. Booster type High back type Sit the child in the child restraint system. Fit the seat belt to the child restraint sys- tem according to the manu- facturer’s instructions...
Page 70 1-1. For safe use Installation with ISOFIX rigid anchor Adjust the seatback to the 3rd lock position from the most upright position. (→P. 153) Most upright position 3rd lock position For a rear-facing child restraint system with ISOFIX attached to shell, if latching is difficult, adjust the seatback by reclining the seat- back.
Page 71 1-1. For safe use Child restraint systems with a top strap Remove the head restraint. Secure the child restraint sys- tem using the seat belt or ISO- FIX rigid anchors. Latch the hook onto the anchor bracket and tighten the top strap.
Page 72 If your child restraint sys- tem does not provide a locking clip, you can purchase the following item from any authorized Toyota dealer or repairer, or another duly qualified and equipped professional: Locking clip for child restraint system (Part No.
Page 73 1-1. For safe use WARNING ■ When installing a child restraint system ● Never use a rear-facing child restraint system on the front passenger seat when the airbag manual on-off switch is on. (→P. 51) The force of the rapid inflation of the front passenger airbag can cause death or serious injury to children in the event of an accident.
Page 74 When installing a child restraint system ● If child restraint system regulations exist in the country where you reside, please contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional for the child restraint system installa- tion.
Page 75: Exhaust Gas Precautions
If you smell exhaust gases in the vehicle even when the back door is closed, open the windows and have the vehicle inspected at any autho- rized Toyota dealer or repairer, or another duly qualified and equipped pro- fessional as soon as possible.
Page 76: 1-2. Hybrid System
1-2. Hybrid system Hybrid system features Your vehicle is a hybrid vehicle. It has characteristics different from conventional vehicles. Be sure you are closely familiar with the characteristics of your vehicle, and operate it with care. The hybrid system combines the use of a gasoline engine and an electric motor (traction motor) according to driving condi- tions, improving fuel efficiency and reducing exhaust emis- sions.
Page 77 1-2. Hybrid system ◆ When stopped/during start off The gasoline engine stops when the vehicle is stopped. During start off, the electric motor (traction motor) drives the vehicle. At slow speeds or when traveling down a gentle slope, the engine is stopped and the electric motor (traction motor) is used.
Page 78 30 minutes or 16 km (10 miles). If the hybrid battery (traction battery) becomes fully discharged and you are unable to start the hybrid system, contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 79 The gasoline engine may not stop even if the vehicle is being driven by the hybrid battery (traction battery). If this continues for a few days, contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 80: Hybrid System Precautions
1-2. Hybrid system Hybrid system precautions Take care when handling the hybrid system, as it is a high volt- age system (about 650V at maximum) as well as contains parts that become extremely hot when the hybrid system is operating. Obey the warning labels attached to the vehicle.
Page 81 If the emergency shut off system activates, your vehicle will not restart. To restart the hybrid system, contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 82 12-volt battery is disconnected The hybrid system may not start. In this case, try to start the system again. If the “READY” indicator does not come on, contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 83 1-2. Hybrid system WARNING ■ High voltage precautions This vehicle has high voltage DC and AC systems as well as a 12-volt sys- tem. DC and AC high voltage is very dangerous and can cause severe burns and electric shock that may result in death or serious injury. ●...
Page 84 In the event that your vehicle must be disposed of, the hybrid battery must be disposed of by any autho- rized Toyota dealer or repairer, or another duly qualified and equipped pro- fessional. If the hybrid battery is not disposed of properly, it may cause electric shock that can result in death or serious injury.
Page 85: Theft Deterrent System
1-3. Theft deterrent system Immobilizer system The vehicle’s keys have built-in transponder chips that prevent the hybrid system from starting if a key has not been previously registered in the vehicle’s on-board computer. Never leave the keys inside the vehicle when you leave the vehi- cle.
Page 86 1-3. Theft deterrent system ■ Certifications for the immobilizer system RAV4-HV_OM_OM42A57E_(EE)
Page 87 1-3. Theft deterrent system RAV4-HV_OM_OM42A57E_(EE)
Page 88 1-3. Theft deterrent system NOTICE ■ To ensure the system operates correctly Do not modify or remove the system. If modified or removed, the proper operation of the system cannot be guaranteed. RAV4-HV_OM_OM42A57E_(EE)
Page 89: Double Locking System
1-3. Theft deterrent system ∗ Double locking system Unauthorized access to the vehicle is prevented by disabling the door unlocking function from both the interior and exterior of the vehicle. Vehicles employing this system have labels on the window glass of both front doors.
Page 90: Alarm
1-3. Theft deterrent system ∗ Alarm The alarm The alarm uses light and sound to give an alert when an intrusion is detected. The alarm is triggered in the following situations when the alarm is set: ● A locked door is unlocked or opened in any way other than using the entry function or wireless remote control.
Page 91 1-3. Theft deterrent system Deactivating or stopping the alarm Do one of the following to deactivate or stop the alarms: ● Unlock the doors using the entry function or wireless remote con- trol. ● Start the hybrid system. (The alarm will be deactivated or stopped after a few seconds.) ■...
Page 92 1-3. Theft deterrent system ● The 12-volt battery is recharged or replaced when the vehicle is locked. (→P. 495) ■ Alarm-operated door lock In the following cases, depending on the situation, the door may automatically lock to prevent improper entry into the vehicle: ●...
Page 93 1-3. Theft deterrent system Intrusion sensor and tilt sensor ● The intrusion sensor detects intruders or movement in the vehicle. ● The tilt sensor detects changes in vehicle inclination, such as when the vehicle is towed away. (if equipped) This system is designed to deter and prevent vehicle theft but does not guarantee absolute security against all intrusions.
Page 94 1-3. Theft deterrent system ■ Canceling and automatic re-enabling of the intrusion sensor and tilt sen- ● The alarm will still be set even when the intrusion sensor and tilt sensor are canceled. ● After the intrusion sensor and tilt sensor are canceled, pressing the power switch or unlocking the doors using the entry function or wireless remote control will re-enable the intrusion sensor and tilt sensor.
Page 95 ● Do not spray air fresheners or other products directly into the sensor holes. ● Installing accessories other than genuine Toyota parts or leaving objects between the driver’s seat and front passenger’s seat may reduce the detection performance. RAV4-HV_OM_OM42A57E_(EE)
Page 96 1-3. Theft deterrent system RAV4-HV_OM_OM42A57E_(EE)
Page 97 Instrument cluster Instrument cluster Warning lights and indicators ....98 Gauges and meters ...102 Multi-information display ..106 Energy monitor/ consumption screen ..110 RAV4-HV_OM_OM42A57E_(EE)
Page 98: Warning Lights And Indicators
2. Instrument cluster Warning lights and indicators The warning lights and indicators on the instrument cluster and center panel inform the driver of the status of the vehicle’s vari- ous systems. For the purpose of explanation, the following illustration dis- plays all warning lights and indicators illuminated.
Page 99 There may be a malfunction in a system if the lights do not come on, or turn off. Have the vehicle inspected by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 100 Cruise control indicator EV indicator (→P. 78) (→P. 278) Cruise control “SET” EV drive mode indicator indicator (→P. 278) (→P. 203) Toyota parking 1, 2 Slip indicator (→P. 303) assist-sensor indicator (→P. 282) (if equipped) VSC OFF indicator LDA indicator (→P. 256) (→P.
Page 101 There may be a malfunction in a system if the lights do not come on, or turn off. Have the vehicle inspected by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 102: Gauges And Meters
2. Instrument cluster Gauges and meters The units used on the meter and display may differ depending on the tar- get region. Hybrid System Indicator Displays hybrid system power output or regeneration level (→P. 104) Outside temperature display →P. 104 Shift position and shift range Displays the selected shift position or selected shift range (→P.
Page 103 2. Instrument cluster Odometer, trip meter and instrument cluster light control display Odometer: Displays the total distance that the vehicle has been driven Trip meter: Displays the distance the vehicle has been driven since the meter was last reset. Trip meters “A” and “B” can be used to record and display different distances independently.
Page 104 ● When “--” is displayed, the system may be malfunctioning. Take your vehicle to any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. ● The temperature range that can be displayed is from -40°C (-40°F) to 50°C (122°F).
Page 105 2. Instrument cluster WARNING ■ The information display at low temperatures Allow the interior of the vehicle to warm up before using the liquid crystal information display. At extremely low temperatures, the information display monitor may respond slowly, and display changes may be delayed. For example, there is a lag between the driver’s shifting and the new gear number appearing on the display.
Page 106: Multi-Information Display
2. Instrument cluster Multi-information display Display contents The multi-information display presents the driver with a variety of vehi- cle data. ● Menu icons Displays the following informa- tion when an icon is selected. (→P. 107) Some of the information may be displayed automatically depending on the situation.
Page 107 2. Instrument cluster Operating the meter control switches The multi-information display is operated using the meter control switches. Enter/Set Select an item/change pages Return to the previous screen Drive information Items displayed can be switched by pressing of the meter control switches to select and pressing ■...
Page 108 ● (Pre-Crash Safety system) (→P. 238) ● (Blind Spot Monitor) (→P. 290) ● (Toyota parking assist-sensor) (→P. 282) ● (Road Sign Assist) (→P. 261) ● Clock Adjusts the hour and minute, and switches between 12-hour and 24-hour display of the clock.
Page 109 2. Instrument cluster • Default settings Registered or changed meter settings will be deleted or returned to their default setting. : If equipped ■ System check display After turning the power switch to ON mode, opening image is displayed while system operation is checked.
Page 110: Energy Monitor/Consumption Screen
2. Instrument cluster Energy monitor/consumption screen You can view the status of your vehicle on the multi-information display and the audio system screen (if equipped). Multi-information display Audio system screen equipped) Meter control switches Energy monitor Multi-information display Press of the meter control switches and select , and then press to select the energy monitor display.
Page 111 2. Instrument cluster Audio system screen Multi-information display When the vehicle is powered by the electric motor (traction motor) When the vehicle is powered by both the gasoline engine and the electric motor (traction motor) When the vehicle is powered by the gasoline engine RAV4-HV_OM_OM42A57E_(EE)
Page 112 2. Instrument cluster Audio system screen Multi-information display When the vehicle is charging the hybrid battery (traction battery) When there is no energy flow Hybrid battery (traction battery) status Full Full These images are examples only, and may vary slightly from actual condi- tions.
Page 113 2. Instrument cluster Fuel consumption (if equipped) Press the “CAR” button, and then select “Trip information” or “Past record” on the screen. Trip information ■ Average vehicle speed Cruising range Previous fuel consumption per minute Current fuel consumption Reset the trip information data Elapsed time Regenerated energy in the past 15 minutes...
Page 114 2. Instrument cluster Past record ■ Best recorded fuel consump- tion Previous fuel consumption record Current fuel consumption Reset the past record data Update the past record data “Energy monitor” screen appears “Trip information” screen appears These images are examples only, and may vary slightly from actual con- ditions.
Page 115: Operation Of Each Component
Operation of each component 3-1. Key information Keys........116 3-2. Opening, closing and locking the doors Side doors......119 Back door......124 Smart entry & start system ......135 3-3. Adjusting the seats Front seats......151 Rear seats ......153 Head restraints ....156 3-4. Adjusting the steering wheel and mirrors Steering wheel ....159 Inside rear view mirror ..161...
Page 116: 3-1. Key Information
3-1. Key information Keys The keys The following keys are provided with the vehicle. Electronic keys • Operating the smart entry & start system (→P. 135) • Operating the wireless remote control function Mechanical keys Key number plate Wireless remote control Locks all the doors (→P.
Page 117 ■ If you lose your mechanical keys New genuine mechanical keys can be made by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional using the other mechanical key and the key number stamped on your key number plate.
Page 118 When an electronic key is lost If the electronic key remains lost, the risk of vehicle theft increases signifi- cantly. Visit any authorized Toyota dealer or repairer, or another duly quali- fied and equipped professional immediately with all remaining electronic keys that was provided with your vehicle.
Page 119: Side Doors
3-2. Opening, closing and locking the doors Side doors Locking and unlocking the doors from the outside ◆ Smart entry & start system Carry the electronic key to enable this function. Grip the door handle to unlock the doors. Make sure to touch the sensor on the back of the handle.
Page 120 3-2. Opening, closing and locking the doors ■ Operation signals The emergency flashers flash to indicate that the doors have been locked/ unlocked. (Locked: once; Unlocked: twice) ■ Security feature If a door is not opened within approximately 30 seconds after the vehicle is unlocked, the security feature automatically locks the vehicle again.
Page 121 3-2. Opening, closing and locking the doors Locking and unlocking the doors from the inside ◆ Door lock switch Locks all the doors Unlocks all the doors ◆ Inside lock buttons Locks the door Unlocks the door The front doors can be opened by pulling the inside handle even if the lock button is in the lock position.
Page 122 3-2. Opening, closing and locking the doors Rear door child-protector lock The door cannot be opened from inside the vehicle when the lock is set. Unlock Lock These locks can be set to prevent children from opening the rear doors. Push down on each rear door switch to lock both rear doors.
Page 123 3-2. Opening, closing and locking the doors ■ Impact detection door lock release system In the event that the vehicle is subject to a strong impact, all the doors are unlocked. Depending on the force of the impact or the type of accident, how- ever, the system may not operate.
Page 124: Back Door
3-2. Opening, closing and locking the doors Back door The back door can be locked/unlocked and opened/closed by the following procedures. Locking and unlocking the back door ◆ Smart entry & start system Carry the electronic key to enable this function. Press the button to unlock all the doors.
Page 125 3-2. Opening, closing and locking the doors Opening the back door from outside the vehicle ◆ Back door opener Vehicles without power back door Raise the back door while pressing up the back door opener switch. Vehicles with power back door When back...
Page 126 3-2. Opening, closing and locking the doors When closing the back door Lower the back door using the back door handle. Vehicles without power back door Make sure to push the back door down from the outside to close it. Vehicles with power back door The back door closing assist will activate, and the back door will...
Page 127 3-2. Opening, closing and locking the doors Adjusting the open position of the back door (vehicles with power back door) The open position of the power back door can be adjusted. Using the multi-information display ■ Press of the meter control switches and select on the multi-information display.
Page 128 3-2. Opening, closing and locking the doors Vehicles without power back door After loosening the screw, move the cover. Push the lever for the back door motor. Vehicles with power back door After loosening the screw, move the cover. Push the lever for the back door motor. RAV4-HV_OM_OM42A57E_(EE)
Page 129 3-2. Opening, closing and locking the doors ■ Back door operation ● The emergency flashers flash to indicate that the doors have been locked/ unlocked. (Locked: once; Unlocked: twice) ● Power back door only (if equipped): A buzzer sounds and the emergency flashers flash twice to indicate that the back door is opening/closing.
Page 130 3-2. Opening, closing and locking the doors WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ Before driving ● Make sure that the back door is fully closed. If the back door is not fully closed, it may open unexpectedly while driving and hit near-by objects or luggage in the luggage compartment may be thrown out, causing an acci- dent.
Page 131 When installing an accessory part to the back door, using a genu- ine Toyota part is recommended. RAV4-HV_OM_OM42A57E_(EE)
Page 132 3-2. Opening, closing and locking the doors WARNING ■ Back door closer (vehicles with power back door) ● In the event that the back door is left slightly open, the back door closer will automatically close it to the fully closed position.
Page 133 When installing an accessory part to the back door, ask any authorized Toyota dealer or repairer, or another duly qualified and equipped professional for details.
Page 134 ● Do not attach heavy accessories to the back door. When attaching, ask any Spindles authorized Toyota dealer or repairer, or another duly qualified and equipped professional for details. ● Do not place your hand on the spindle or apply lateral forces to it.
Page 135: Smart Entry & Start System
3-2. Opening, closing and locking the doors Smart entry & start system The following operations can be performed simply by carrying the electronic key on your person, for example in your pocket. The driver should always carry the electronic key. ●...
Page 136 3-2. Opening, closing and locking the doors ■ Alarms and warning indicators A combination of exterior and interior alarms as well as warning messages shown on the multi-information display are used to prevent theft of the vehicle and accidents resulting from erroneous operation. Take appropriate mea- sures in response to any warning message on the multi-information display.
Page 137 3-2. Opening, closing and locking the doors ■ Electronic Key Battery-Saving Function When battery-saving mode is set, battery depletion is minimized by stopping the electronic key from receiving radio waves. Press twice while pressing and holding . Confirm that the electronic key indicator flashes 4 times.
Page 138 3-2. Opening, closing and locking the doors ■ Note for the entry function ● Even when the electronic key is within the effective range (detection areas), the system may not operate properly in the following cases: • The electronic key is too close to the window or outside door handle, near the ground, or in a high place when the doors are locked or unlocked.
Page 139 3-2. Opening, closing and locking the doors ● If the electronic key is inside the vehicle and a door handle becomes wet during a car wash, a message may be shown on the multi-information dis- play and a buzzer will sound outside the vehicle. To turn off the alarm, lock all the doors.
Page 140 3-2. Opening, closing and locking the doors ■ Electronic key battery depletion ● The standard battery life is 1 to 2 years. ● If the battery becomes low, an alarm will sound in the cabin when the hybrid system stops. (→P. 459) ●...
Page 141 3-2. Opening, closing and locking the doors ■ Certifications for the smart entry & start system RAV4-HV_OM_OM42A57E_(EE)
Page 142 3-2. Opening, closing and locking the doors RAV4-HV_OM_OM42A57E_(EE)
Page 143 3-2. Opening, closing and locking the doors RAV4-HV_OM_OM42A57E_(EE)
Page 144 3-2. Opening, closing and locking the doors RAV4-HV_OM_OM42A57E_(EE)
Page 145 3-2. Opening, closing and locking the doors RAV4-HV_OM_OM42A57E_(EE)
Page 146 3-2. Opening, closing and locking the doors RAV4-HV_OM_OM42A57E_(EE)
Page 147 3-2. Opening, closing and locking the doors RAV4-HV_OM_OM42A57E_(EE)
Page 148 3-2. Opening, closing and locking the doors RAV4-HV_OM_OM42A57E_(EE)
Page 149 3-2. Opening, closing and locking the doors RAV4-HV_OM_OM42A57E_(EE)
Page 150 (→P. 135) The radio waves may affect the operation of such devices. If necessary, the entry function can be disabled. Ask any authorized Toyota dealer or repairer, or another duly qualified and equipped professional for details, such as the frequency of radio waves and timing of the emitted radio waves.
Page 151: Adjusting The Seats
3-3. Adjusting the seats Front seats Adjustment procedure Manual seat Seat position adjustment lever Seatback angle adjustment lever Vertical height adjustment lever (driver’s side only) Power seat (driver’s side only) Seat position adjustment switch Seatback angle adjustment switch Seat cushion (front) angle adjustment switch Vertical height adjustment switch Lumbar support adjustment switch RAV4-HV_OM_OM42A57E_(EE)
Page 152 3-3. Adjusting the seats WARNING ■ When adjusting the seat position ● Take care when adjusting the seat position to ensure that other passen- gers are not injured by the moving seat. ● Do not put your hands under the seat or near the moving parts to avoid injury.
Page 153: Rear Seats
3-3. Adjusting the seats Rear seats Adjustment procedure Pull up the lever. Then lean back to the desired angle and release the lever. When a person sits in the rear center position, align all seatbacks at the same angle. RAV4-HV_OM_OM42A57E_(EE)
Page 154 3-3. Adjusting the seats Folding down the rear seatbacks Before folding down the rear seatbacks ■ Stow the rear center seat belt. (→P. 36) Stow the rear seat belt buck- les. Lower the head restraint to the lowest position. (→P. 156) Folding down rear seatbacks ■...
Page 155 3-3. Adjusting the seats WARNING ■ Seat adjustment ● To reduce the risk of sliding under the lap belt during a collision, do not recline the seat more than necessary. If the seat is too reclined, the lap belt may slide past the hips and apply restraint forces directly to the abdomen, or your neck may contact the shoulder belt, increasing the risk of death or serious injury in the event of an accident.
Page 156: Head Restraints
3-3. Adjusting the seats Head restraints Head restraints are provided for all seats. Front seats Pull the head restraint up. Down Push the head restraint down while pressing the lock release button. Lock release button Rear seats Pull the head restraints up. Down Push the head restraint down while pressing the lock release button.
Page 157 3-3. Adjusting the seats ■ Removing the head restraints Front seats Pull the head restraint up while pressing the lock release button. Lock release button Rear seats Pull the head restraint up while pressing the lock release button. Lock release button ■...
Page 158 3-3. Adjusting the seats Rear seats Align the head restraint with the installa- tion holes and push it down while press- ing the lock release button. Lock release button ■ Adjusting the height of the head restraints Make sure that the head restraints are adjusted so that the center of the head restraint is closest to the top of your ears.
Page 159: Steering Wheel
3-4. Adjusting the steering wheel and mirrors Steering wheel Adjustment procedure Hold the steering wheel and press the lever down. Adjust to the ideal position by moving the steering wheel hori- zontally and vertically. After adjustment, pull the lever up to secure the steering wheel.
Page 160 3-4. Adjusting the steering wheel and mirrors WARNING ■ Caution while driving Do not adjust the steering wheel while driving. Doing so may cause the driver to mishandle the vehicle and an accident, resulting in death or serious injury. ■ After adjusting the steering wheel Make sure that the steering wheel is securely locked.
Page 161: Inside Rear View Mirror
3-4. Adjusting the steering wheel and mirrors Inside rear view mirror The rear view mirror’s position can be adjusted to enable suffi- cient confirmation of the rear view. Adjusting the height of rear view mirror The height of the rear view mirror can be adjusted to suit your driving posture.
Page 162 3-4. Adjusting the steering wheel and mirrors ■ To prevent sensor error To ensure that the sensors operate prop- erly, do not touch or cover them. WARNING Do not adjust the position of the mirror while driving. Doing so may lead to mishandling of the vehicle and cause an accident, resulting in death or serious injury.
Page 163: Outside Rear View Mirrors
3-4. Adjusting the steering wheel and mirrors Outside rear view mirrors Adjustment procedure To select a mirror to adjust, press the switch. Left Right To adjust the mirror, press the switch. Right Down Left RAV4-HV_OM_OM42A57E_(EE)
Page 164 3-4. Adjusting the steering wheel and mirrors Folding the mirrors Manual type Push the mirror back in the direc- tion of the vehicle’s rear. Power type Press the switch to fold the mir- rors. Press it again to extend them to the original position.
Page 165 3-4. Adjusting the steering wheel and mirrors WARNING ■ Important points while driving Observe the following precautions while driving. Failure to do so may result in loss of control of the vehicle and cause an accident, resulting in death or serious injury. ●...
Page 166: Power Windows
3-5. Opening, closing the windows and moon roof Power windows Opening and closing procedures The power windows can be opened and closed using the switches. Operating the switch moves the windows as follows: Closing One-touch closing (driver’s win- dow only) Opening One-touch opening...
Page 167 If you release the switch while the window is moving, start again from the beginning. If the window reverses and can not be closed or completely open, have the vehicle inspected by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. RAV4-HV_OM_OM42A57E_(EE)
Page 168 3-5. Opening, closing the windows and moon roof WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ Closing the windows ● The driver is responsible for all the power window operations, including the operation for the passengers.
Page 169: Moon Roof
3-5. Opening, closing the windows and moon roof ∗ Moon roof Use the overhead switches to open and close the moon roof and tilt it up and down. Opening and closing Opens the moon roof The moon roof stops slightly before the fully open position to reduce wind noise.
Page 170 3-5. Opening, closing the windows and moon roof ■ The moon roof can be operated when The power switch is in ON mode. ■ Operating the moon roof after turning the hybrid system off The moon roof can be operated for approximately 45 seconds after the power switch is turned to ACCESSORY mode or turned off.
Page 171 3-5. Opening, closing the windows and moon roof WARNING Observe the following precautions. Failure to do so may cause death or serious injury. ■ Opening the moon roof ● Do not allow any passengers to put their hands or heads outside the vehi- cle while it is moving.
Page 172 3-5. Opening, closing the windows and moon roof RAV4-HV_OM_OM42A57E_(EE)
Page 173: Driving
Driving 4-1. Before driving 4-5. Using the driving support systems Driving the vehicle .....174 Toyota Safety Sense ..229 Cargo and luggage ....183 PCS (Pre-Crash Safety Trailer towing .....185 system) ......238 4-2. Driving procedures LDA (Lane Departure Power (ignition) switch..197 Alert with steering EV drive mode ....203...
Page 174: 4-1. Before Driving
4-1. Before driving Driving the vehicle The following procedures should be observed to ensure safe driving: Starting the hybrid system →P. 197 Driving With the brake pedal depressed, shift the shift lever to D. (→P. 205) Release the parking brake. (→P. 210) Gradually release the brake pedal and gently depress the accelera- tor pedal to accelerate the vehicle.
Page 175 When the accelerator pedal is released ● When the brake pedal is depressed while sport mode is selected ■ Breaking in your new Toyota To extend the life of the vehicle, observing the following precautions is recom- mended: ● For the first 300 km (200 miles): Avoid sudden stops.
Page 176 Your vehicle has a drum-in-disc type parking brake system. This type of brake system needs bedding-down of the brake shoes periodically or whenever the parking brake shoes and/or drum are replaced. Have any authorized Toyota dealer or repairer, or another duly qualified and equipped professional per- form the bedding down operation.
Page 177 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When driving the vehicle ● During normal driving, do not turn off the hybrid system. Turning the hybrid system off while driving will not cause loss of steering or braking control, however, power assist to the steering will be lost.
Page 178 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When shifting the shift lever ● Do not let the vehicle roll backward while the shift lever is in a driving posi- tion, or roll forward while the shift lever is in R.
Page 179 As a result, the discs may wear more quickly than conventional brake discs. Therefore, when replacing the brake pads, Toyota recommends that you also have the thickness of the discs mea- sured. It is dangerous to drive the vehicle when the wear limits of the brake pads and/or those of the brake discs are exceeded.
Page 180 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When the vehicle is parked ● Do not leave glasses, cigarette lighters, spray cans, or soft drink cans in the vehicle when it is in the sun. Doing so may result in the following: •...
Page 181 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When taking a nap in the vehicle Always turn the hybrid system off. Otherwise, if you accidentally move the shift lever or depress the accelerator pedal, this could cause an accident or fire due to hybrid system overheating.
Page 182 Engine damage caused by water immersion In the event that you drive on a flooded road and the vehicle is flooded, be sure to have any authorized Toyota dealer or repairer, or another duly quali- fied and equipped professional check the following: ●...
Page 183: Cargo And Luggage
4-1. Before driving Cargo and luggage Take notice of the following information about storage precau- tions, cargo capacity and load. WARNING ■ Things that must not be carried in the luggage compartment The following things may cause a fire if loaded in the luggage compartment: ●...
Page 184 4-1. Before driving WARNING ■ Load and distribution ● Do not overload your vehicle. ● Do not apply loads unevenly. Improper loading may cause deterioration of steering or braking control which may cause death or serious injury. ■ When loading cargo on the roof luggage carrier (if equipped) Observe the following precautions: ●...
Page 185: Trailer Towing
For Armenia, Azerbaijan, Bosnia and Herzegovina, Georgia, Macedonia, Montenegro and Serbia Toyota does not recommend towing a trailer with your vehi- cle. Toyota also does not recom- mend the installation of a tow hitch or the use of a tow hitch carrier wheelchair, scooter, bicycle, etc.
Page 186 Toyota warranties do not apply to damage or malfunction caused by towing a trailer for commercial purposes. Ask your local authorized Toyota dealer or repairer, or another duly qualified and equipped professional for further details before towing, as there are additional legal requirements in some countries.
Page 187 4-1. Before driving Connecting trailer lights Please consult at any authorized dealer or repairer, or another duly qualified and equipped professional when installing trailer lights, as incorrect installation may cause damage to the vehicle’s lights. Please take care to comply with your state’s laws when installing trailer lights. Important points regarding trailer loads Total trailer weight and permissible drawbar load ■...
Page 188 4-1. Before driving Information tag (manufacturer’s label) ■ Type A Type B Gross vehicle mass The combined weight of the driver, passengers, luggage, towing hitch, total curb mass and drawbar load should not exceed the gross vehicle mass by more than 100 kg (220.5 lb.). Exceeding this weight is danger- ous.
Page 189 4-1. Before driving Installation positions for the towing hitch/bracket and hitch ball RAV4-HV_OM_OM42A57E_(EE)
Page 190 4-1. Before driving RAV4-HV_OM_OM42A57E_(EE)
Page 191 4-1. Before driving 546 mm (21.5 in.) 466 mm (18.3 in.) 550 mm (21.7 in.) 445 mm (17.5 in.) 551 mm (21.7 in.) 333 mm (13.1 in.) 583 mm (23.0 in.) 328 mm (12.9 in.) 602 mm (23.7 in.) 107 mm (4.2 in.) 609 mm (24.0 in.) 105 mm (4.1 in.) 713 mm (28.1 in.)
Page 192 ■ Break-in schedule Toyota recommends that vehicles fitted with new power train components should not be used for towing trailers for the first 800 km (500 miles). ■ Safety checks before towing ●...
Page 193 4-1. Before driving ■ If trailer sway occurs One or more factors (crosswinds, passing vehicles, rough roads, etc.) can adversely affect handling of your vehicle and trailer, causing instability. ● If trailer swaying occurs: • Firmly grip the steering wheel. Steer straight ahead. Do not try to control trailer swaying by turning the steering wheel.
Page 194 4-1. Before driving Guidance Your vehicle will handle differently when towing a trailer. In order to avoid accident, death or serious injury, keep the following in mind when towing: Checking connections between trailer and lights ■ Stop the vehicle and check the operation of the connection between the trailer and lights after driving for a brief period as well as before starting off.
Page 195 4-1. Before driving Important points regarding stability ■ Vehicle movement resulting from uneven road surfaces and strong crosswinds will affect handling. The vehicle may also be rocked by passing buses or large trucks. Frequently check behind when mov- ing alongside such vehicles. As soon as such vehicle movement occurs, immediately start to decelerate smoothly by slowly applying the brakes.
Page 196 4-1. Before driving WARNING Follow all the instructions described in this section. Failure to do so could cause an accident resulting in death or serious injury. ■ Trailer towing precautions When towing, make sure that none of the weight limits are exceeded. (→P.
Page 197: Driving Procedures
4-2. Driving procedures Power (ignition) switch Performing the following operations when carrying the elec- tronic key on your person starts the hybrid system or changes power switch modes. Starting the hybrid system Check that the parking brake is set. Check that the shift lever is in P. Firmly depress the brake pedal.
Page 198 4-2. Driving procedures Stopping the hybrid system Stop the vehicle completely. Shift the shift lever to P. Set the parking brake. (→P. 210) Press the power switch. Release the brake pedal and check that the display on the instru- ment cluster is off. Changing power switch modes Modes can be changed by pressing the power switch with the brake pedal released.
Page 199 If the hybrid system does not start ● The immobilizer system may not have been deactivated. (→P. 85) Contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. ● Check that the shift lever is securely set in P. The hybrid system may not start if the shift lever is displaced out of P.
Page 200 When “Check Entry & Start System” is displayed on the multi-informa- tion display The system may be malfunctioning. Have the vehicle inspected by any autho- rized Toyota dealer or repairer, or another duly qualified and equipped profes- sional immediately. ■...
Page 201 4-2. Driving procedures ■ If the smart entry & start system has been deactivated in a customized setting →P. 490 WARNING ■ When starting the hybrid system Always start the hybrid system while sitting in the driver’s seat. Do not depress the accelerator pedal while starting the hybrid system under any circumstances.
Page 202 ■ When starting the hybrid system If the hybrid system becomes difficult to start, have your vehicle checked by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional immediately. ■ Symptoms indicating a malfunction with the power switch If the power switch seems to be operating somewhat differently than usual, such as the switch sticking slightly, there may be a malfunction.
Page 203: Ev Drive Mode
4-2. Driving procedures EV drive mode In EV drive mode, electric power is supplied by the hybrid bat- tery (traction battery), and only the electric motor (traction motor) is used to drive the vehicle. This mode allows you to drive in residential areas late at night, or in indoor parking lots etc.
Page 204 4-2. Driving procedures ■ Switching to EV drive mode when the gasoline engine is cold If the hybrid system is started while the gasoline engine is cold, the gasoline engine will start automatically after a short period of time in order to warm up. In this case, you will become unable to switch to EV drive mode.
Page 205: Hybrid Transmission
4-2. Driving procedures Hybrid transmission Shifting the shift lever While the power switch is in ON mode, move the shift lever with the brake pedal depressed. When shifting the shift lever between P and D, make sure that the vehicle is completely stopped. Shift position purpose Shift position Purpose/function...
Page 206 4-2. Driving procedures Selecting the driving mode The following modes can be selected to suit driving conditions. ■ Eco drive mode Use Eco drive mode to help achieve low fuel consumption during trips that involve frequent accelerating. Press the “ECO MODE” button to select Eco drive mode.
Page 207 4-2. Driving procedures Selecting shift ranges in the S position To enter S mode, shift the shift lever to S. Shift ranges can be selected by operating the shift lever or paddle shift switches, allowing you to drive in the shift range of your choosing. Upshifting Downshifting The selected shift range, from S1...
Page 208 4-2. Driving procedures ■ Downshifting restrictions warning buzzer To help ensure safety and driving performance, downshifting operation may sometimes be restricted. In some circumstances, downshifting may not be possible even when the shift lever is operated. (A buzzer will sound twice.) ■...
Page 209: Turn Signal Lever
4-2. Driving procedures Turn signal lever Operating instructions Right turn Lane change to the right (move the lever partway and release The right hand signals will flash 3 times. Lane change to the left (move the lever partway and release The left hand signals will flash 3 times.
Page 210: Parking Brake
4-2. Driving procedures Parking brake Sets the parking brake Fully pull the parking brake while depressing the brake pedal. Releases the parking brake Slightly raise the lever and lower it completely while pressing the but- ton. ■ Parking brake engaged warning buzzer →P.
Page 211: Headlight Switch
4-3. Operating the lights and wipers Headlight switch The headlights can be operated manually or automatically. Operating instructions Turning the end of the lever turns on the lights as follows: With headlight control sensor The front position, tail, license plate and instru- ment panel lights turn on.
Page 212 4-3. Operating the lights and wipers Without headlight control sensor The front position, tail, license plate and instru- ment panel lights turn on. The headlights and all lights listed above turn on. The daytime running lights turn on. (→P. 213) Turning on the high beam headlights With the headlights on, push the lever away from you to turn...
Page 213 4-3. Operating the lights and wipers Follow me home system This system allows the headlights to be turned on for 30 seconds when the power switch is turned off. Pull the lever toward you and release it with the light switch is in after turning the power switch off.
Page 214 4-3. Operating the lights and wipers ■ Automatic light off system Type A ● When the light switch is in The headlights and front fog lights turn off after the power switch is turned off. ● When the light switch is in The lights turn off after the power switch is turned off.
Page 215: Automatic High Beam
4-3. Operating the lights and wipers ∗ Automatic High Beam The Automatic High Beam uses an in-vehicle camera sensor to assess the brightness of streetlights, the lights of vehicles ahead etc., and automatically turns the high beam on or off as necessary.
Page 216 4-3. Operating the lights and wipers Turning the high beam on/off manually Switching to low beam ■ Pull the lever to the original position. The Automatic High Beam indi- cator will turn off. Push the lever away from you to activate the Automatic High Beam system again.
Page 217 4-3. Operating the lights and wipers ■ High beam automatic turning on or off conditions ● When all of the following conditions are fulfilled, the high beam will be auto- matically turned on (after approximately 1 second): • Vehicle speed is above approximately 40 km/h (25 mph). •...
Page 218 4-3. Operating the lights and wipers ● In the situations shown below, the system may not be able to accurately detect surrounding brightness levels. This may cause the low beams to remain on or the high beams to cause problems for pedestrians, vehicles ahead or other parties.
Page 219: Fog Light Switch
4-3. Operating the lights and wipers Fog light switch The fog lights secure excellent visibility in difficult driving con- ditions, such as in rain and fog. Front and rear fog light switch Turns the front and rear fog lights off Turns the front fog lights Turns both front and rear fog lights on...
Page 220 4-3. Operating the lights and wipers ■ Fog lights can be used when Vehicles with front and rear fog light switch Front fog lights: The headlights or the front position lights are turned on. Rear fog lights: The front fog lights are turned on. Vehicles with rear fog light switch The headlights are turned on.
Page 221: Windshield Wipers And Washer
4-3. Operating the lights and wipers Windshield wipers and washer Operating the wiper lever The wiper operation is selected by moving the lever as follows. Rain-sensing operation Low speed operation High speed operation Temporary operation When “AUTO” is selected, the wip- ers will operate automatically when the sensor detects falling rain.
Page 222 4-3. Operating the lights and wipers Washer/wiper dual operation The wipers will automatically oper- ate a couple of times after the washer squirts. Vehicles with the headlight clean- ers: If the headlights are on, the headlight cleaners will operate once. And then, the headlight cleaners will operate every five times you pull the lever.
Page 223 ■ When a nozzle becomes blocked In this case, contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. Do not try to clear it with a pin or other object. The nozzle will be damaged.
Page 224: Rear Window Wiper And Washer
4-3. Operating the lights and wipers Rear window wiper and washer Turning the end of the lever turns on the rear window wiper, and push- ing the lever away from you turns on the rear window wiper and washer. Intermittent operation Normal operation Washer/wiper dual operation RAV4-HV_OM_OM42A57E_(EE)
Page 225 4-3. Operating the lights and wipers ■ The rear window wiper and washer can be operated when The power switch is in ON mode. ■ If no washer fluid sprays Check that the washer nozzle is not blocked if there is washer fluid in the washer fluid reservoir.
Page 226: 4-4. Refueling
4-4. Refueling Opening the fuel tank cap Perform the following steps to open the fuel tank cap: Before refueling the vehicle ● Close all the doors and windows, and turn the power switch off. ● Confirm the type of fuel. ■...
Page 227 4-4. Refueling WARNING ■ When refueling the vehicle Observe the following precautions while refueling the vehicle. Failure to do so may result in death or serious injury. ● After exiting the vehicle and before opening the fuel door, touch an unpainted metal surface to discharge any static electricity.
Page 228 WARNING ■ When replacing the fuel tank cap Do not use anything but a genuine Toyota fuel tank cap designed for your vehicle. Doing so may cause a fire or other incident which may result in death or serious injury.
Page 229: Using The Driving Support Systems
■ Toyota Safety Sense The Toyota Safety Sense is designed to operate under the assumption that the driver will drive safely, and is designed to help reduce the impact to the occupants and the vehicle in the case of a collision or assist the driver in normal driving conditions.
Page 230 Toyota will not disclose the recorded data to a third party except: • With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased •...
Page 231 4-5. Using the driving support systems Sensors Two types of sensors, located behind the front grille and windshield, detect information necessary to operate the drive assist systems. Radar sensor Camera sensor RAV4-HV_OM_OM42A57E_(EE)
Page 232 Do not subject the radar sensor or surrounding area to a strong impact. If the radar sensor, front grille, or front bumper has been subjected to a strong impact, have the vehicle inspected by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 233 • If the inner side of the windshield where the camera sensor is installed is dirty, contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 234 When cleaning the inside of the windshield, do not allow glass cleaner to contact the lenses. Also, do not touch the lens. If the lens is dirty or damaged, contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 235 4-5. Using the driving support systems ■ Certification RAV4-HV_OM_OM42A57E_(EE)
Page 236 4-5. Using the driving support systems RAV4-HV_OM_OM42A57E_(EE)
Page 237 4-5. Using the driving support systems RAV4-HV_OM_OM42A57E_(EE)
Page 238: Pcs (Pre-Crash Safety System)
: Depending on the region in which the vehicle was sold, the pre-crash braking function (automatic braking function) may not be available. Con- tact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional for details. ◆...
Page 239 4-5. Using the driving support systems ◆ Pre-crash brake assist When the system determines that the possibility of a frontal colli- sion is high, the system applies greater braking force in relation to how strongly the brake pedal is depressed. ◆...
Page 240 4-5. Using the driving support systems WARNING ■ Pre-crash braking ● The pre-crash braking function may not operate if certain operations are performed by the driver. If the accelerator pedal is being depressed strongly or the steering wheel is being turned, the system may determine that the driver is taking evasive action and possibly prevent the pre-crash braking function from operating.
Page 241 4-5. Using the driving support systems WARNING ■ When to disable the pre-crash safety system In the following situations, disable the system, as it may not operate prop- erly, possibly leading to an accident resulting in death or serious injury: ●...
Page 242 4-5. Using the driving support systems Changing settings of the pre-crash safety system Enabling/disabling the pre-crash safety system ■ Press of the meter control switches and select on the multi-information display. Press of the meter control switches and select and then press Select and then press Each time...
Page 243 4-5. Using the driving support systems Changing the pre-crash warning timing ■ Press of the meter control switches and select on the multi-information display. Press of the meter control switches and select and then press Select “Sensitivity” and then press Each time is pressed, the operation timing of the pre-crash safety system will be changed.
Page 244 4-5. Using the driving support systems ■ Operational conditions Availability of the pedestrian detection function and pre-crash braking func- tion depend on the region in which the vehicle was sold. Regions Function availability The pedestrian detection function and pre-crash Region A braking function are available The pedestrian detection function is not available Region B...
Page 245 4-5. Using the driving support systems The system may not operate in the following situations: ● If a battery terminal has been disconnected and reconnected and then the vehicle has not been driven for a certain amount of time ● If the shift lever is in R ●...
Page 246 4-5. Using the driving support systems Region C (The pedestrian detection function and pre-crash braking function are not available) The pre-crash safety system is enabled and the system determines that the possibility of a frontal collision with a vehicle is high. Each function is operational at the following speeds: ●...
Page 247 4-5. Using the driving support systems ■ Cancelation of the pre-crash braking ● If either of the following occur while the pre-crash braking function is operat- ing, it will be canceled: • The accelerator pedal is depressed strongly. • The steering wheel is turned sharply or abruptly. ●...
Page 248 4-5. Using the driving support systems • When a preceding vehicle suddenly decelerates • If the front of the vehicle is raised or lowered, such as when the road sur- face is uneven or undulating • When approaching objects on the roadside, such as guardrails, utility poles, trees, or walls •...
Page 249 4-5. Using the driving support systems • When rapidly closing on an electric toll gate barrier, parking area barrier, or other barrier that opens and closes • When using an automatic car wash • When driving through under objects that may contact the vehicle, such as thick grass, tree branches, or a banner •...
Page 250 4-5. Using the driving support systems • If a vehicle ahead has extremely high ground clearance • If a vehicle ahead is irregularly shaped, such as a tractor or side car • If the sun or other light is shining directly on a vehicle ahead •...
Page 251 4-5. Using the driving support systems ● In some situations such as the following, sufficient braking force may not be obtained, preventing the system from performing properly: • If the braking functions cannot operate to their full extent, such as when the brake parts are extremely cold, extremely hot, or wet •...
Page 252 If the PCS warning light continues to flash or the warning message does not disappear, the system may be malfunctioning. Have the vehicle inspected by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional immediately. ■...
Page 253: Lda (Lane Departure Alert With Steering Control)
4-5. Using the driving support systems LDA (Lane Departure Alert with steering ∗ control) Summary of functions When driving on highways and freeways with white (yellow) lines, this function alerts the driver when the vehicle might depart from its lane and provides assistance by operating the steering wheel to keep the vehicle in its lane.
Page 254 4-5. Using the driving support systems ◆ Steering control function When the system determines that the vehicle might depart from its lane, the system pro- vides assistance as necessary by operating the steering wheel in small amounts for a short period of time to keep the vehi- cle in its lane.
Page 255 4-5. Using the driving support systems WARNING ■ Before using LDA system Do not rely solely upon the LDA system. LDA is not a system which auto- matically drives the vehicle or reduces the amount of attention that must be paid to the area in front of the vehicle.
Page 256 ● Do not modify the suspension etc. If the suspension etc. needs to be replaced, contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. ● Do not install or place anything on the hood or grille. Also, do not install a grille guard (bull bars, kangaroo bar, etc.).
Page 257 4-5. Using the driving support systems Indications on multi-information display LDA indicator The illumination condition of the indicator informs the driver of the system operation status. Illuminated in white: LDA system is operating. Illuminated in green: Steering wheel assistance of the steering control function is operat- ing.
Page 258 4-5. Using the driving support systems ■ Operation conditions of each function ● Lane departure alert function This function operates when all of the following conditions are met. • LDA is turned on. • Vehicle speed is approximately 50 km/h (32 mph) or more. •...
Page 259 4-5. Using the driving support systems ■ Hands off steering wheel alert When the system determines that the driver has removed their hands from the steering wheel while the steering control function is operating, a warning message is displayed on the multi-information display. If the driver continues to keep their hands off of the steering wheel, the buzzer sounds, a warning message is displayed and the function is tempo- rarily canceled.
Page 260 4-5. Using the driving support systems ● The vehicle is extremely tilted due to carrying heavy luggage or having improper tire pressure. ● The distance to the preceding vehicle is extremely short. ● The vehicle is moving up and down a large amount due to road conditions during driving (poor roads or road seams).
Page 261: Rsa (Road Sign Assist)
4-5. Using the driving support systems ∗ RSA (Road Sign Assist) Summary of function RSA recognizes specific road signs using the camera sensor and provides information to the driver via the multi-information display. Camera sensor If the system judges that the vehicle is being driven over the speed limit, performing prohibited actions, etc., in relation to the recognized road signs, it alerts the driver using a warning display and warning buzzer...
Page 262 4-5. Using the driving support systems Indication on the multi-information display After the camera sensor recognizes a sign, it is displayed on the multi- information display when the vehicle passes the sign. ● When the driving assist system information is selected, a maxi- mum of 3 signs can be dis- played.
Page 263 4-5. Using the driving support systems Types of recognized road signs The following types of road signs, including electronic signs and blink- ing signs, are recognized. Type Multi-information display Speed limit begins/ends Speed limit with supplemental Rain mark (Displayed simul- taneously with speed limit) On/off ramp...
Page 264 4-5. Using the driving support systems Warning display In the following situations, the RSA system alerts the driver using a warning display. ● When the vehicle speed exceeds the speed warning threshold applied to the speed limit of the sign displayed on the multi-informa- tion display, the sign color becomes inverted.
Page 265 4-5. Using the driving support systems ■ When driving vehicle in country with different speed unit Since RSA recognizes signs based on the set unit of the meter, it is neces- sary to change the set unit of the meter. Adjust the set unit of the meter to the speed unit of signs in the current location.
Page 266: Dynamic Radar Cruise Control
4-5. Using the driving support systems ∗ Dynamic radar cruise control Summary of functions In vehicle-to-vehicle distance control mode, the vehicle automatically accelerates and decelerates to match the speed changes of the pre- ceding vehicle even if the accelerator pedal is not depressed. In con- stant speed control mode, the vehicle runs at a fixed speed.
Page 267 4-5. Using the driving support systems WARNING ■ Before using dynamic radar cruise control Driving safely is the sole responsibility of the driver. Do not rely solely on the system, and drive safely by always paying careful attention to your sur- roundings.
Page 268 4-5. Using the driving support systems WARNING ■ Situations unsuitable for dynamic radar cruise control Do not use dynamic radar cruise control in any of the following situations. Doing so may result in inappropriate speed control and could cause an acci- dent resulting in death or serious injury.
Page 269 4-5. Using the driving support systems Driving in vehicle-to-vehicle distance control mode This mode employs a radar sensor to detect the presence of vehicles up to approximately 120 m (400 ft.) ahead, determines the current vehicle-to-vehicle following distance, and operates to maintain a suit- able following distance from the vehicle ahead.
Page 270 4-5. Using the driving support systems Setting the vehicle speed (vehicle-to-vehicle distance control mode) Press the “ON-OFF” button to activate the cruise control. Radar cruise control indicator will come on and a message will be displayed on the multi-information display. Press the button again to deacti- vate the cruise control.
Page 271 4-5. Using the driving support systems Adjusting the set speed To change the set speed, operate the lever until the desired set speed is displayed. Increases the speed Decreases the speed Fine adjustment: Momentarily move the lever in the desired direction.
Page 272 4-5. Using the driving support systems Changing the vehicle-to-vehicle distance (vehicle-to-vehicle dis- tance control mode) Pressing the button changes the Preceding vehicle-to-vehicle distance as fol- vehicle mark lows: Long Medium Short The vehicle-to-vehicle distance is set automatically to long mode when the power switch is turned to ON mode.
Page 273 4-5. Using the driving support systems Approach warning (vehicle-to-vehicle distance control mode) When your vehicle is too close to a vehicle ahead, and sufficient automatic deceleration via the cruise control is not possible, the display will flash and the buzzer will sound to alert the driver.
Page 274 4-5. Using the driving support systems Selecting constant speed control mode When constant speed control mode is selected, your vehicle will main- tain a set speed without controlling the vehicle-to-vehicle distance. Select this mode only when vehicle-to-vehicle distance control mode does not function correctly due to a dirty radar sensor, etc.
Page 275 Pre-crash braking is activated. If vehicle-to-vehicle distance control mode is automatically canceled for any other reason, there may be a malfunction in the system. Contact any autho- rized Toyota dealer or repairer, or another duly qualified and equipped profes- sional. ■...
Page 276 4-5. Using the driving support systems ■ Warning messages and buzzers for dynamic radar cruise control Warning messages and buzzers are used to indicate a system malfunction or to inform the driver of the need for caution while driving. If a warning message is shown on the multi-information display, read the message and follow the instructions.
Page 277 4-5. Using the driving support systems ■ Conditions under which the vehicle-to-vehicle distance control mode may not function correctly In the case of the following conditions, operate the brake pedal (or accelera- tor pedal, depending on the situation) as necessary. As the sensor may not be able to correctly detect vehicles ahead, the system may not operate properly.
Page 278: Cruise Control
4-5. Using the driving support systems ∗ Cruise control Summary of functions Use the cruise control to maintain a set speed without depressing the accelerator pedal. Indicators Set speed Cruise control switch Setting the vehicle speed Press the “ON-OFF” button to activate the cruise control.
Page 279 4-5. Using the driving support systems Adjusting the set speed To change the set speed, operate the lever until the desired set speed is obtained. Increases the speed Decreases the speed Fine adjustment: Momentarily move the lever in the desired direc- tion.
Page 280 If the cruise control speed cannot be set or if the cruise control cancels imme- diately after being activated, there may be a malfunction in the cruise control system. Have the vehicle inspected by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 281 4-5. Using the driving support systems WARNING ■ To avoid operating the cruise control by mistake Switch the cruise control off using the “ON-OFF” button when not in use. ■ Situations unsuitable for cruise control Do not use cruise control in any of the following situations. Doing so may result in loss of control and could cause an accident resulting in death or serious injury.
Page 282: Toyota Parking Assist-Sensor
Press of the meter control switches and select and then press The Toyota parking assist-sensor indicator will be displayed to inform the driver that the system is operational. ∗ : If equipped RAV4-HV_OM_OM42A57E_(EE)
Page 283 Rear center sensor detection Audio system screen (vehicles with navigation system or mul- ■ timedia system) Toyota parking assist-sensor display When the Toyota parking assist monitor or panoramic view monitor is not displayed. A graphic is automatically dis- played when an obstacle is detected.
Page 284 4-5. Using the driving support systems Sensor detection display, obstacle distance Distance display ■ Sensors that detect an obstacle will illuminate continuously or blink. Approximate distance to obstacle Insert Display Front corner sensor/ Rear corner sensor/ display front center sensor rear center sensor Front center sensor: Rear center sensor:...
Page 285 4-5. Using the driving support systems Buzzer operation and distance to an obstacle ■ A buzzer sounds when the sensors are operating. ● The buzzer sounds faster as the vehicle approaches an obstacle. When the vehicle comes within the following distance of the obstacle, the buzzer sounds continuously.
Page 286 Toyota parking assist-sensor display (vehicles with Toyota parking assist monitor) When an obstacle is detected while the Toyota parking assist monitor is in use, the warning indicator will appear in the upper corner of the screen even if the display setting has been set to off.
Page 287 • The area directly under the bumpers is not detected. • If obstacles draw too close to the sensor. • A non-genuine Toyota suspension (lowered suspension etc.) is installed. • People may not be detected if they are wearing certain types of clothing.
Page 288 If a message is displayed on the multi-information display →P. 443 WARNING ■ When using the Toyota parking assist-sensor Observe the following precautions. Failure to do so may result in the vehicle being unable to be driven safely and possibly cause an accident.
Page 289 When using Toyota parking assist-sensor In the following situations, the system may not function correctly due to a sensor malfunction etc. Have the vehicle checked by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. ●...
Page 290: (Blind Spot Monitor)
4-5. Using the driving support systems ∗ BSM (Blind Spot Monitor) Summary of the Blind Spot Monitor The Blind Spot Monitor is a system that has 2 functions; ● The Blind Spot Monitor function Assists the driver in making the decision when changing lanes ●...
Page 291 4-5. Using the driving support systems Rear Crossing Traffic Alert buzzer (Rear Crossing Traffic Alert func- tion only) When a vehicle approaching from the right or left rear of the vehicle is detected, a buzzer sounds from behind the left-hand rear seat. Turning the Blind Spot Monitor system on/off Press of the meter control switch and select...
Page 292 4-5. Using the driving support systems ■ Certification for the Blind Spot Monitor system RAV4-HV_OM_OM42A57E_(EE)
Page 293 4-5. Using the driving support systems RAV4-HV_OM_OM42A57E_(EE)
Page 294 If the sensor or surrounding area is subject to a strong impact, always have the area inspected by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 295: The Blind Spot Monitor Function
4-5. Using the driving support systems The Blind Spot Monitor function The Blind Spot Monitor function uses radar sensors to detect vehicles that are traveling in an adjacent lane in the area that is not reflected in the outside rear view mirror (the blind spot), and advises the driver of the vehicles existence via the outside rear view mirror indicator.
Page 296 4-5. Using the driving support systems WARNING ■ Cautions regarding the use of the system The driver is solely responsible for safe driving. Always drive safely, taking care to observe your surroundings. The Blind Spot Monitor function is a supplementary function which alerts the driver that a vehicle is present in the blind spot.
Page 297 4-5. Using the driving support systems ■ Conditions under which the Blind Spot Monitor function may not func- tion correctly ● The Blind Spot Monitor function may not detect vehicles correctly in the fol- lowing conditions: • During bad weather such as heavy rain, fog, snow, etc. •...
Page 298: The Rear Crossing Traffic Alert Function
4-5. Using the driving support systems The Rear Crossing Traffic Alert function The Rear Crossing Traffic Alert functions when your vehicle is in reverse. It can detect other vehicles approaching from the right or left rear of the vehicle. It uses radar sensors to alert the driver of the other vehicle’s existence through flashing the outside rear view mirror indi- cators and sounding a buzzer.
Page 299 4-5. Using the driving support systems The Rear Crossing Traffic Alert function detection areas The areas that vehicles can be detected in are outlined below. To give the driver a more consistent time to react, the buzzer can alert for faster vehicles from farther away. Example: Approximate Approaching vehicle...
Page 300 4-5. Using the driving support systems ■ Conditions under which the Rear Crossing Traffic Alert function will not detect a vehicle The Rear Crossing Traffic Alert function is not designed to detect the follow- ing types of vehicles and/or objects. ●...
Page 301: Driving Assist Systems
4-5. Using the driving support systems Driving assist systems To help enhance driving safety and performance, the following systems operate automatically in response to various driving situations. Be aware, however, that these systems are supple- mentary and should not be relied upon too heavily when operat- ing the vehicle.
Page 302 4-5. Using the driving support systems ◆ E-Four (Electronic On-Demand AWD system) (AWD models) Automatically switches from front wheel drive to four-wheel drive (AWD) according to the driving conditions, helping to ensure reli- able handling and stability. Examples of conditions where the sys- tem will switch to AWD are when cornering, going uphill, starting off or accelerating, and when the road surface is slippery due to snow, rain, etc.
Page 303 4-5. Using the driving support systems When the TRC/VSC/ABS/Trailer Sway Control systems are oper- ating The slip indicator will flash while the TRC/VSC/ABS/Trailer Sway Control systems are operating. Disabling the TRC system If the vehicle gets stuck in mud, dirt or snow, the TRC system may reduce power from the hybrid system to the wheels.
Page 304 TRC has been disabled even if the VSC OFF switch has not been pressed TRC and hill-start assist control cannot be operated. Contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. ■ Sounds and vibrations caused by the ABS, brake assist, VSC, Trailer...
Page 305 4-5. Using the driving support systems ■ EPS operation sound When the steering wheel is operated, a motor sound (whirring sound) may be heard. This does not indicate a malfunction. ■ Automatic reactivation of the TRC, VSC and Trailer Sway Control sys- tems After turning the TRC, VSC and Trailer Sway Control systems off, the sys- tems will be automatically re-enabled in the following situations:...
Page 306 4-5. Using the driving support systems WARNING ■ The ABS does not operate effectively when ● The limits of tire gripping performance have been exceeded (such as excessively worn tires on a snow covered road). ● The vehicle hydroplanes while driving at high speed on wet or slick roads. ■...
Page 307 The ABS, TRC, VSC and Trailer Sway Control systems will not function cor- rectly if different tires are installed on the vehicle. Contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional for further information when replacing tires or wheels.
Page 308: 4-6. Driving Tips
4-6. Driving tips Hybrid vehicle driving tips For economical and ecological driving, pay attention to the fol- lowing points: ◆ Using Eco drive mode When using Eco drive mode, the torque corresponding to the accel- erator pedal depression amount can be generated more smoothly than it is in normal conditions.
Page 309 4-6. Driving tips ◆ When braking Make sure to operate the brakes gently and in a timely manner. A greater amount of electrical energy can be regenerated when slow- ing down. ◆ Delays Repeated acceleration and deceleration, as well as long waits at traffic lights, will lead to bad fuel economy.
Page 310 4-6. Driving tips ◆ Luggage Carrying heavy luggage will lead to poor fuel economy. Avoid carry- ing unnecessary luggage. Installing a large roof rack will also cause poor fuel economy. ◆ Warming up before driving Since the gasoline engine starts up and cuts out automatically when cold, warming up the engine is unnecessary.
Page 311: Winter Driving Tips
4-6. Driving tips Winter driving tips Carry out the necessary preparations and inspections before driving the vehicle in winter. Always drive the vehicle in a man- ner appropriate to the prevailing weather conditions. Preparation for winter ● Use fluids that are appropriate to the prevailing outside tempera- tures.
Page 312 4-6. Driving tips When driving the vehicle Accelerate the vehicle slowly, keep a safe distance between you and the vehicle ahead, and drive at a reduced speed suitable to road con- ditions. When parking the vehicle Park the vehicle and move the shift lever to P without setting the park- ing brake.
Page 313 4-6. Driving tips ■ Tire chain installation Observe the following precautions when installing and removing chains: ● Install and remove tire chains in a safe location. ● Install tire chains on the front tires only. Do not install tire chains on the rear tires.
Page 314 Repairing or replacing snow tires (vehicles with the tire pressure warn- ing system) Request repairs or replacement of snow tires from Toyota dealers or legiti- mate tire retailers. This is because the removal and attachment of snow tires affects the opera- tion of the tire pressure warning valves and transmitters.
Page 315: Utility Vehicle Precautions
4-6. Driving tips Utility vehicle precautions This vehicle belongs to the utility vehicle class, which has higher ground clearance and narrower tread in relation to the height of its center of gravity to make it capable of performing in a wide variety of off-road applications. Utility vehicle feature ●...
Page 316 4-6. Driving tips WARNING ■ Utility vehicle precautions Always observe the following precautions to minimize the risk of death, seri- ous injury or damage to your vehicle: ● In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt.
Page 317 4-6. Driving tips Off-road driving When driving your vehicle off-road, please observe the following pre- cautions to ensure your driving enjoyment and to help prevent the clo- sure of areas to off-road vehicles. ● Drive your vehicle only in areas where off-road vehicles are permit- ted to travel.
Page 318 4-6. Driving tips NOTICE ■ To prevent the water damage Take all necessary safety measures to ensure that water damage to the hybrid battery (traction battery), hybrid system or other components does not occur. ● Water entering the engine compartment may cause severe damage to the hybrid system.
Page 319: Interior Features
Interior features 5-1. Using the air conditioning system and defogger Automatic air conditioning system ......320 Heated steering wheel/ seat heaters.....328 5-2. Using the interior lights Interior lights list....331 • Interior lights....332 • Personal lights....332 5-3. Using the storage features List of storage features ..334 •...
Page 320: Automatic Air Conditioning System
5-1. Using the air conditioning system and defogger Automatic air conditioning system Air outlets and fan speed are automatically adjusted according to the temperature setting. Control panel The illustration below is for left-hand drive vehicles. The button positions are reversed for right-hand drive vehicles. ■...
Page 321 5-1. Using the air conditioning system and defogger Adjusting the fan speed setting ■ Press “∧” on to increase the fan speed and “∨” to decrease the fan speed. Press to turn the fan off. Changing the airflow mode ■ To change the air outlets, press “∧”...
Page 322 5-1. Using the air conditioning system and defogger Other functions Switching between outside air and recirculated air modes ■ Press The mode switches between outside air mode (the indicator is off) and recirculated air mode (the indicator is on) each time is pressed.
Page 323 5-1. Using the air conditioning system and defogger Windshield wiper de-icer (if equipped)/Heated Windshield ■ Defroster (if equipped) This feature is used to prevent ice from building up on the wind- shield and wiper blades. Press the switch to turn the sys- tem on/off.
Page 324 5-1. Using the air conditioning system and defogger Air outlets Location of air outlets ■ The air outlets and air volume changes according selected air flow mode. Adjusting the position of and opening and closing the air out- ■ lets Front center outlets Direct air flow to the left or right, up or down.
Page 325 5-1. Using the air conditioning system and defogger Front side outlets Direct air flow to the left or right, up or down. Open the vent. Close the vent. ■ Operation of the air conditioning system in Eco drive mode In Eco drive mode, the air conditioning system is controlled as follows to pri- oritize fuel efficiency: ●...
Page 326 5-1. Using the air conditioning system and defogger ■ Outside/recirculated air mode ● When driving on dusty roads such as tunnels or in heavy traffic, set the out- side/recirculated air mode button to the recirculated air mode. This is effec- tive in preventing outside air from entering the vehicle interior.
Page 327 5-1. Using the air conditioning system and defogger WARNING ■ To prevent the windshield from fogging up ● Do not use during cool air operation in extremely humid weather. The difference between the temperature of the outside air and that of the windshield can cause the outer surface of the windshield to fog up, block- ing your vision.
Page 328: Heated Steering Wheel/ Seat Heaters
5-1. Using the air conditioning system and defogger ∗ ∗ Heated steering wheel /seat heaters Heated steering wheel and seat heaters heat the side grips of the steering wheel and seats, respectively. WARNING ● Care should be taken to prevent injury if anyone in the following categories comes in contact with the steering wheel and seats when the heater is on: •...
Page 329 5-1. Using the air conditioning system and defogger Heated steering wheel Turns the heated steering wheel on/off The indicator light comes on when the heated steering wheel is oper- ating. The heated steering wheel can be used when the power switch is in ON mode.
Page 330 5-1. Using the air conditioning system and defogger Rear seats (if equipped) ■ Turns the rear seat heater on/ The indicator light comes on when the rear seat heater is operating. ● The seat heaters can be used when the power switch is in ON mode. ●...
Page 331: Using The Interior Lights
5-2. Using the interior lights Interior lights list Interior lights (→P. 332) Interior/personal lights (→P. 332) Instrument panel center illumination RAV4-HV_OM_OM42A57E_(EE)
Page 332: Interior Lights
5-2. Using the interior lights Interior lights Front ■ Door position The interior lights come on when a door is opened. They turn off when the doors are closed. Rear ■ Door position The interior light comes on when a door is opened. It turns off when the doors are closed.
Page 333 5-2. Using the interior lights ● Illuminated entry system: The lights automatically turn on/off according to power switch mode, the presence of the electronic key, whether the doors are locked/unlocked, and whether the doors are opened/closed. ● If the interior lights remain on when the door is not fully closed and the inte- rior light main switch is in the door position, the interior lights will go off auto- matically after 20 minutes: ●...
Page 334: 5-3. Using The Storage Features
5-3. Using the storage features List of storage features Auxiliary box (→P. 338) Console box (→P. 335) Glove box (→P. 335) Cup holders (→P. 336) Bottle holders (→P. 337) Storage boxes (→P. 340) WARNING ● Do not leave glasses, lighters or spray cans in the storage spaces, as this may cause the following when cabin temperature becomes high: •...
Page 335: Glove Box
5-3. Using the storage features Glove box The glove box can be opened by pulling the lever and can be locked and unlocked by using the mechanical key. Unlock Lock Open Console box Lift the lid while pulling up the knob to release the lock.
Page 336: Cup Holders
5-3. Using the storage features WARNING ● Do not adjust the position of the console box while the vehicle is moving. This may cause the driver to mishandle the vehicle and may lead to an accident that results in death or serious injury. ●...
Page 337: Bottle Holders
5-3. Using the storage features Bottle holders Front Rear WARNING Do not place anything other than a bottle in the bottle holders. Other items may be thrown out of the holders in the event of an accident or sudden braking and cause injury. NOTICE Put the cap on before stowing a bottle.
Page 338: Auxiliary Box
5-3. Using the storage features Auxiliary box Press in the lid. WARNING Do not store items heavier than 200 g (0.44 lb.). Doing so may cause the auxiliary box to open and the items inside may fall out, resulting in an accident. RAV4-HV_OM_OM42A57E_(EE)
Page 339: Luggage Compartment Features
5-3. Using the storage features Luggage compartment features Cargo hooks Raise the hooks to use. The cargo hooks are provided for securing loose items. WARNING To avoid injury, always return the cargo hooks to their stowed positions when not in use. Grocery bag hooks NOTICE Do not hang any object heavier than 4 kg (8.8 lb.) on the grocery bag hooks.
Page 340 5-3. Using the storage features Storage boxes Type A Type B (vehicles without spare tire) Open the deck board by pulling up the strap. Warning reflector etc. can be stowed. WARNING Do not drive with any of the deck boards opened. Items may fall out and cause injury.
Page 341 5-3. Using the storage features Attach the hooks to the rear seat head restraints. If necessary, move the rear seats enable hook engagement. Pull out the luggage cover and hook it onto the anchors. Removing the luggage cover ■ Release the cover from the left and right anchors and allow it to retract.
Page 342 5-3. Using the storage features Stowing the luggage cover (except for full-size spare tire) ■ Open the rear deck board and remove the side deck covers. Insert the right end of the lug- gage cover into the recess, then compress the left end of the luggage cover and insert it into the recess.
Page 343 5-3. Using the storage features WARNING ● When installing/stowing the luggage cover, make sure that the luggage cover is securely installed/stowed. Failure to do so may result in serious injury in the event of sudden braking or a collision. ● Do not place anything on the luggage cover to avoid death or serious injury.
Page 344 5-3. Using the storage features Rear cargo net (if equipped) The fixed position of the poles can be changed to accommodate the size and type of luggage being stored. Also, the cargo net can be used to prevent luggage from spilling out by installing one of the poles at a lower level.
Page 345 5-3. Using the storage features Installing to the upper level and changing the fixed position ■ ● Installing the rear cargo net Except for vehicles with full-size spare tire: Take out the rear cargo net. Push the right or left end of the pole into the slide rail.
Page 346 5-3. Using the storage features ● Changing the fixed position of the pole Lift the pole to move up to the slide rail. Slide the pole to the desired fixed position, and push down. Move the pole so that its left and right ends line up and the pole is straight.
Page 347 5-3. Using the storage features Installing to the lower level and changing the fixed position ■ ● Installing the rear cargo net Except for vehicles with full-size spare tire: Take out the rear cargo net. Push one end of the pole into a fixed position to shorten the pole.
Page 348 5-3. Using the storage features ● Changing the fixed position of the pole Push one end of the pole into its fixed position to shorten the pole, and then remove the rear cargo net. Perform the steps in “Installing the rear cargo net”. (→P.
Page 349 5-3. Using the storage features WARNING Make sure to observe the following precautions. Failure to observe these precautions may result in death or serious injury. ● Do not allow children to climb or ride on the rear cargo net. ● Do not load any luggage into the rear cargo net that extends beyond the height of the pole.
Page 350 5-3. Using the storage features Deck board (vehicles without full-size spare tire) When loading long luggage, the deck board can be laid flat over the space between the deck board and separator. Folding down the rear seatbacks. (→P. 154) Lift the nearest side of the deck board up and pull the deck board forward.
Page 351: Using The Other Interior
5-4. Using the other interior features Other interior features Sun visors Forward position: Flip down. Side position: Flip down, unhook, and swing to the side. Vanity mirrors Slide the cover to open. The light turns on when the cover is opened. NOTICE To prevent 12-volt battery discharge, do not leave the vanity lights on for extended periods while the hybrid system is off.
Page 352: Portable Ashtray
5-4. Using the other interior features Portable ashtray (if equipped) The ashtray can be installed in the cup holder. (→P. 336) WARNING ● When not in use, keep the ashtray closed. In the event of sudden braking or sudden swerving, an accident may occur due to an occupant being struck by the open ashtray or ash flying out.
Page 353: Power Outlets
5-4. Using the other interior features Power outlets Please use a power supply for electronic goods that use less than 12 VDC/10 A (power consumption of 120 W). When using electronic goods, make sure that the power consumption of all the connected power outlets is less than 120 W. Open the lid.
Page 354: Armrest
5-4. Using the other interior features Armrest Fold down the armrest for use. NOTICE To prevent damage to the armrest, do not apply too much load on the arm- rest. Coat hooks The coat hooks are provided with the rear assist grips. WARNING Do not hang coat hangers or other hard or sharp objects on the hook.
Page 355: Assist Grips
5-4. Using the other interior features Assist grips An assist grip installed on the ceil- ing can be used to support your body while sitting on the seat. WARNING Do not use the assist grip when getting in or out of the vehicle or rising from your seat.
Page 356 5-4. Using the other interior features RAV4-HV_OM_OM42A57E_(EE)
Page 357: Maintenance And Care
Maintenance and care 6-1. Maintenance and care Cleaning and protecting the vehicle exterior ..358 Cleaning and protecting the vehicle interior ...362 6-2. Maintenance Maintenance requirements....365 6-3. Do-it-yourself maintenance Do-it-yourself service precautions ......368 Hood ........370 Positioning a floor jack..372 Engine compartment..373 12-volt battery ....381 Tires........386 Tire inflation pressure ..400...
Page 358: Maintenance And Care Cleaning And Protecting
6-1. Maintenance and care Cleaning and protecting the vehicle exterior Perform the following to protect the vehicle and maintain it in prime condition: ● Working from top to bottom, liberally apply water to the vehicle body, wheel wells and underside of the vehicle to remove any dirt and dust.
Page 359 6-1. Maintenance and care ■ When using a car wash ● If the door handle becomes wet while the electronic key is within the effec- tive range, the door may lock and unlock repeatedly. Place the key in a posi- tion 2 m (6 ft.) or more separate from the vehicle while the vehicle is being washed.
Page 360 Precautions regarding the Blind Spot Monitor (if equipped) If the paint of the rear bumper is chipped or scratched, the system may mal- function. If this occurs, consult any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 361 6-1. Maintenance and care NOTICE ■ To prevent paint deterioration and corrosion on the body and compo- nents (aluminum wheels etc.) ● Wash the vehicle immediately in the following cases: • After driving near the sea coast • After driving on salted roads •...
Page 362: Cleaning And Protecting The Vehicle Interior
6-1. Maintenance and care Cleaning and protecting the vehicle interior The following procedures will help protect your vehicle’s interior and keep it in top condition: Protecting the vehicle interior Remove dirt and dust using a vacuum cleaner. Wipe dirty surfaces with a cloth dampened with lukewarm water.
Page 363 6-1. Maintenance and care ■ Caring for leather areas Toyota recommends cleaning the interior of the vehicle at least twice a year to maintain the quality of the vehicle’s interior. ■ Shampooing the carpets There are several commercial foaming-type cleaners available. Use a sponge or brush to apply the foam.
Page 364 Water may also cause the body to rust. ■ When cleaning the inside of the windshield (vehicles with Toyota Safety Sense) Do not allow glass cleaner to contact the lens. Also, do not touch the lens.
Page 365: Maintenance Maintenance Requirements
Scheduled maintenance Scheduled maintenance should be performed at specified intervals according to the maintenance schedule. For full details of your maintenance schedule, refer to the “Toyota Service Booklet” or “Toyota Warranty Booklet”. Do-it-yourself maintenance What about do-it-yourself maintenance? Many maintenance items are easy to do yourself if you have a little mechanical ability and a few basic automotive tools.
Page 366 ● Engine coolant temperature continually higher than normal (→P. 102) If you notice any of these clues, take your vehicle to any authorized Toyota dealer or repairer, or another duly qualified and equipped professional as soon as possible. Your vehicle may need adjustment or repair.
Page 367 6-2. Maintenance WARNING ■ If your vehicle is not properly maintained Improper maintenance could result in serious damage to the vehicle and possible death or serious injury. ■ Handling of the 12-volt battery 12-volt battery posts, terminals and related accessories contain lead and lead compounds which are known to cause brain damage.
Page 368: Do-It-Yourself Service Precautions
Parts and tools 12-volt battery condition • Conventional wrench (for terminal clamp bolts) (→P. 381) • “Toyota Super Long Life Coolant” or a similar high quality ethylene glycol-based non-silicate, non- Engine/power amine, non-nitrite and non-borate coolant with long- control unit...
Page 369 6-3. Do-it-yourself maintenance WARNING The engine compartment contains many mechanisms and fluids that may move suddenly, become hot, or become electrically energized. To avoid death or serious injury, observe the following precautions. ■ When working on the engine compartment ● Make sure that the “POWER ON”...
Page 370: Hood
6-3. Do-it-yourself maintenance Hood Release the lock from the inside of the vehicle to open the hood. Pull the hood lock release lever. The hood will pop up slightly. Push the auxiliary catch lever to the left and lift the hood. Hold the hood open by inserting the supporting rod into the slot.
Page 371 6-3. Do-it-yourself maintenance WARNING ■ Pre-driving check Check that the hood is fully closed and locked. If the hood is not locked properly, it may open while the vehicle is in motion and cause an accident, which may result in death or serious injury. ■...
Page 372: Positioning A Floor Jack
6-3. Do-it-yourself maintenance Positioning a floor jack When using a floor jack, follow the instructions in the manual provided with the jack and perform the operation safely. When raising your vehicle with a floor jack, position the jack cor- rectly. Improper placement may damage your vehicle or cause injury.
Page 373: Engine Compartment
6-3. Do-it-yourself maintenance Engine compartment Fuse boxes (→P. 410) Radiator (→P. 378) Engine coolant reservoir Condenser (→P. 378) (→P. 377) Electric cooling fans Engine oil filler cap Engine oil level dipstick (→P. 375) (→P. 374) Power control unit coolant Washer fluid tank (→P. 379) reservoir (→P.
Page 374 6-3. Do-it-yourself maintenance Engine oil With the engine at operating temperature and turned off, check the oil level on the dipstick. Checking the engine oil ■ Park the vehicle on level ground. After warming up the engine and turning it off, wait more than 5 minutes for the oil to drain back into the bottom of the engine.
Page 375 6-3. Do-it-yourself maintenance Holding a rag under the end, pull the dipstick out and check the oil level. Normal Excessive Flat dipstick Non-flat dipstick Measuring side The shape of the dipstick may differ depending on the type of vehicle or engine.
Page 376 Call any authorized Toyota dealer or repairer, or another duly qualified and equipped professional, service station or auto parts store for information concerning recycling or disposal.
Page 377 Visually check the radiator, hoses, engine/power control unit coolant reservoir cap, drain cock and water pump. If you cannot find a leak, have any authorized Toyota dealer or repairer, or another duly qualified and equipped professional, test the cap and check for leaks in the cooling system.
Page 378 Check the radiator, condenser and clear away any foreign objects. If either of the above parts is extremely dirty or you are not sure of their condition, have your vehicle inspected by any authorized Toyota dealer or repairer, or another duly qualified and equipped profes- sional.
Page 379 6-3. Do-it-yourself maintenance Washer fluid Without level gauge If any washer does not work or the warning message appears on the multi-information display, washer tank may be empty. Add washer fluid. With level gauge If the washer fluid level is at “LOW”, add washer fluid.
Page 380 6-3. Do-it-yourself maintenance WARNING ■ When adding washer fluid Do not add washer fluid when the hybrid system is hot or operating as washer fluid contains alcohol and may catch fire if spilled on the engine etc. NOTICE ■ Do not use any fluid other than washer fluid Do not use soapy water or engine antifreeze instead of washer fluid.
Page 381: 12-Volt Battery
6-3. Do-it-yourself maintenance 12-volt battery Location The 12-volt battery is located in the left-hand side of luggage com- partment. Removing the 12-volt battery cover Vehicles with full-size spare tire: Turn the knob of each clip on the rear deck board to unlock.
Page 382 6-3. Do-it-yourself maintenance Remove the upper cover with a flathead screwdriver or equiva- lent tool. To prevent damage to the cover, cover the tip of the screwdriver with a rag. When inspecting or replacing the 12-volt battery Remove the rear deck board and left side deck cover.
Page 383 6-3. Do-it-yourself maintenance Caution symbols The meanings of each caution symbol on the top of the 12-volt battery are as follows: No smoking, no naked Battery acid flames, no sparks Note operating Shield eyes instructions Keep away from Explosive gas children ■...
Page 384 12-volt battery if the power switch mode prior to dis- charge is unknown. If the hybrid system will not start even after multiple attempts, contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. WARNING ■...
Page 385 Use a 12-volt battery designed for this vehicle. Failure to do so may cause gas (hydrogen) to enter the passenger compartment, causing a fire or explosion. For replacement of the 12-volt battery, contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. ■...
Page 386: Tires
6-3. Do-it-yourself maintenance Tires Replace or rotate tires in accordance with maintenance sched- ules and treadwear. Checking tires Check if the treadwear indicators are showing on the tires. Also check the tires for uneven wear, such as excessive wear on one side of the tread.
Page 387 Front 2WD models: To equalize tire wear and help extend tire life, Toyota recommends that tire rotation is carried out approximately every 10000 km (6000 miles). Do not fail to initialize the tire pressure warning system after tire rotation. (if...
Page 388 6-3. Do-it-yourself maintenance ◆ Initializing the tire pressure warning system When the tire size is changed, the tire pressure warning system must be initialized. When the tire pressure warning system is initialized, the current tire inflation pressure is set as the benchmark pressure. How to initialize the tire pressure warning system ■...
Page 389 A tire goes flat repeatedly or cannot be properly repaired due to the size or location of a cut or other damage If you are not sure, consult with any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 390 ● In the following cases, the tire pressure warning system may not operate properly. • If non-genuine Toyota wheels are used. • A tire has been replaced with a tire that is not an OE (Original Equipment) tire. • A tire has been replaced with a tire that is not of the specified size.
Page 391 If repeated attempts to record tire inflation pressure settings are unsuccessful, have the vehicle inspected by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 392 6-3. Do-it-yourself maintenance ■ Certification for tire pressure warning system RAV4-HV_OM_OM42A57E_(EE)
Page 393 6-3. Do-it-yourself maintenance RAV4-HV_OM_OM42A57E_(EE)
Page 394 6-3. Do-it-yourself maintenance RAV4-HV_OM_OM42A57E_(EE)
Page 395 6-3. Do-it-yourself maintenance RAV4-HV_OM_OM42A57E_(EE)
Page 396 6-3. Do-it-yourself maintenance RAV4-HV_OM_OM42A57E_(EE)
Page 397 6-3. Do-it-yourself maintenance RAV4-HV_OM_OM42A57E_(EE)
Page 398 Do not mix tires of different makes, models or tread patterns. Also, do not mix tires of remarkably different treadwear. ● Do not use tire sizes other than those recommended by Toyota. ● Do not mix differently constructed tires (radial, bias-belted or bias-ply tires).
Page 399 When a tire is repaired with liquid sealants, the tire pressure warning valve and transmitter may not operate properly. If a liquid sealant is used, contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional or other qualified service shop as soon as possible.
Page 400: Tire Inflation Pressure
Reduced driving comfort and poor handling ● Reduced tire due to wear ● Reduced safety ● Damage to the drive train If a tire needs frequent inflating, have it checked by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. RAV4-HV_OM_OM42A57E_(EE)
Page 401 6-3. Do-it-yourself maintenance ■ Instructions for checking tire inflation pressure When checking tire inflation pressure, observe the following: ● Check only when the tires are cold. If your vehicle has been parked for at least 3 hours or has not been driven for more than 1.5 km or 1 mile, you will get an accurate cold tire inflation pressure reading.
Page 402: Wheels
● Used wheels ● Bent wheels that have been straightened Aluminum wheel precautions ● Use only Toyota wheel nuts and wrenches designed for use with your aluminum wheels. ● When rotating, repairing or changing your tires, check that the wheel nuts are still tight after driving 1600 km (1000 miles).
Page 403 6-3. Do-it-yourself maintenance ■ When replacing wheels (vehicles with the tire pressure warning system) The wheels of your vehicle are equipped with tire pressure warning valves and transmitters that allow the tire pressure warning system to provide advance warning in the event of a loss in tire inflation pressure. Whenever wheels are replaced, tire pressure warning valves and transmitters must be installed.
Page 404 Because tire repair or replacement may affect the tire pressure warning valves and transmitters, make sure to have tires serviced by any autho- rized Toyota dealer or repairer, or another duly qualified and equipped pro- fessional or other qualified service shop. In addition, make sure to...
Page 405: Air Conditioning Filter
6-3. Do-it-yourself maintenance Air conditioning filter The air conditioning filter must be changed regularly to maintain air conditioning efficiency. Removal method Turn the power switch off. Open the glove box. Slide off the damper. Push in each side of the glove box to disconnect the claws.
Page 406 Inspect and replace the air conditioning filter according to the maintenance schedule. In dusty areas or areas with heavy traffic flow, early replacement may be required. (For scheduled maintenance information, please refer to the “Toyota Service Booklet” or “Toyota Warranty Booklet”.) ■ If air flow from the vents decreases dramatically The filter may be clogged.
Page 407: Electronic Key Battery
6-3. Do-it-yourself maintenance Electronic key battery Replace the battery with a new one if it is depleted. You will need the following items: ● Flathead screwdriver ● Small flathead screwdriver ● Lithium battery CR2032 Replacing the battery Take out the mechanical key. Remove the cover.
Page 408 ■ Use a CR2032 lithium battery ● Batteries can be purchased at any authorized Toyota dealer or repairer, or another duly qualified and equipped professional, local electrical appliance shops or camera stores. ● Replace only with the same or equivalent type recommended by the manu- facturer.
Page 409 6-3. Do-it-yourself maintenance NOTICE ■ For normal operation after replacing the battery Observe the following precautions to prevent accidents: ● Always work with dry hands. Moisture may cause the battery to rust. ● Do not touch or move any other component inside the remote control. ●...
Page 410: Checking And Replacing Fuses
6-3. Do-it-yourself maintenance Checking and replacing fuses If any of the electrical components do not operate, a fuse may have blown. If this happens, check and replace the fuses as nec- essary. Turn the power switch off. Open the fuse box cover or instrument panel. Engine compartment type A Engine compartment type B Push the tabs in and lift the cover...
Page 411 6-3. Do-it-yourself maintenance Under the instrument panel (right-hand drive vehicles) Remove the instrument panel under cover. Remove the cover. Behind the instrument panel (left-hand drive vehicles) Remove the instrument panel. Behind the instrument panel (right-hand drive vehicles) Remove the glove box. (→P. 405) RAV4-HV_OM_OM42A57E_(EE)
Page 412 Replace the blown fuse with a new fuse of an appropriate amperage rat- ing. The amperage rating can be found on the fuse box lid. Type C and D: Contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. Type A...
Page 413 (→P. 414) ● If the replaced fuse blows again, have the vehicle inspected by any autho- rized Toyota dealer or repairer, or another duly qualified and equipped pro- fessional. ■ If there is an overload in a circuit The fuses are designed to blow, protecting the wiring harness from damage.
Page 414: Light Bulbs
As there is a danger that components may be damaged, we recommend that replacement is carried out by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. Preparing for light bulb replacement Check the wattage of the light bulb to be replaced.
Page 415 6-3. Do-it-yourself maintenance Rear ■ Rear turn signal light License plate lights Back-up light Replacing light bulbs Front turn signal lights ■ Turn the bulb base counter- clockwise. Remove the light bulb. When installing, reverse the steps listed. RAV4-HV_OM_OM42A57E_(EE)
Page 416 6-3. Do-it-yourself maintenance Front fog lights (if equipped) ■ To allow enough working space, turn steering wheel to the opposite side of the bulb to be replaced. Remove the screws from the fender liner. Remove the fender liner clip and open the fender liner. Unplug the connector while pressing the lock release.
Page 417 6-3. Do-it-yourself maintenance Turn the bulb base counter- clockwise. Set the new light bulb. Align the 3 tabs on the light bulb with the mounting, and insert. Turn it clockwise to set. Set the connector. After installing the connector, shake the bulb base gently to check that it is not loose, turn the fog lights on once and visu- ally confirm that no light is leak-...
Page 418 6-3. Do-it-yourself maintenance Reinstall the fender liner and install the screws. Make sure that the fender liner is attached to the inside of the bumper. ■ Rear turn signal lights Open the back door and remove bolts, remove the lamp assembly by pulling it directly backward from the rear of the vehicle.
Page 419 6-3. Do-it-yourself maintenance Back-up lights ■ Turn the bulb base counter- clockwise. Remove the light bulb. When installing, reverse the steps listed. After installing the bulb base, make sure that the rubber cover is installed securely. Rubber cover RAV4-HV_OM_OM42A57E_(EE)
Page 420 6-3. Do-it-yourself maintenance License plate lights ■ Open the back door and remove the cover. To prevent damage, cover the tip of the screwdriver with rag. Turn the bulb base counterclockwise. Left side Right side Remove the light bulb. When installing, reverse the steps listed. RAV4-HV_OM_OM42A57E_(EE)
Page 421 LEDs. If any of the LEDs burn out, take your vehicle to any authorized Toyota dealer or repairer, or another duly qualified and equipped professional to have the light replaced.
Page 422 6-3. Do-it-yourself maintenance WARNING ■ Replacing light bulbs ● Turn off the lights. Do not attempt to replace the bulb immediately after turning off the lights. The bulbs become very hot and may cause burns. ● Do not touch the glass portion of the light bulb with bare hands. When it is unavoidable to hold the glass portion, use and hold with a clean dry cloth to avoid getting moisture and oils on the bulb.
Page 423: When Trouble Arises
When trouble arises 7-1. Essential information 7-2. Steps to take in an emergency Emergency flashers...424 If your vehicle needs If your vehicle has to to be towed ......426 be stopped in an emergency.......425 If you think something is wrong..432 If a warning light turns on or a warning buzzer sounds ......433 If a warning message...
Page 424: Emergency Flashers
7-1. Essential information Emergency flashers The emergency flashers are used to warn other drivers when the vehicle has to be stopped in the road to a breakdown, etc. Press the switch. All the turn signals will flash. To turn them off, press the switch once again.
Page 425: If Your Vehicle Has To Be Stopped In An Emergency
7-1. Essential information If your vehicle has to be stopped in an emergency Only in an emergency, such as if it becomes impossible to stop the vehicle in the normal way, stop the vehicle using the follow- ing procedure: Steadily step on the brake pedal with both feet and firmly depress it. Do not pump the brake pedal repeatedly as this will increase the effort required to slow the vehicle.
Page 426: 7-2. Steps To Take In An Emergency
Situations when it is necessary to contact dealers before towing The following may indicate a problem with your transmission. Contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional or commercial towing service before towing. ● The hybrid system warning message is displayed on the multi-infor- mation display and the vehicle does not move.
Page 427 7-2. Steps to take in an emergency Towing with a wheel-lift type truck From the front (2WD models) From the front (AWD models) Release the parking brake. Use a towing dolly under the rear wheels. From the rear Use a towing dolly under the front wheels.
Page 428 7-2. Steps to take in an emergency Emergency towing If a tow truck is not available in an emergency, your vehicle may be temporarily towed using cables and chains secured to the emergency towing eyelets. This should only be attempted on hard surfaced roads for at most short distances at under 5 km/h (3 mph).
Page 429 7-2. Steps to take in an emergency Tighten down the towing eyelet securely using a wheel nut wrench or hard metal bar. Securely attach cables and chains to the towing eyelet. Take care not to damage the vehicle body. Enter the vehicle being towed and start the hybrid system. If the hybrid system does not start, turn the power switch to ON mode.
Page 430 7-2. Steps to take in an emergency WARNING Observe the following precautions. Failure to do so may result in death or serious injury. ■ When towing the vehicle 2WD models: Be sure to transport the vehicle with the front wheels raised or with all four wheels raised off the ground.
Page 431 7-2. Steps to take in an emergency NOTICE ■ To prevent damage to the vehicle when towing using a wheel-lift type truck ● Do not tow the vehicle from the rear when the power switch is off. The steering lock mechanism is not strong enough to hold the front wheels straight.
Page 432: If You Think Something Is Wrong
If you think something is wrong If you notice any of the following symptoms, your vehicle proba- bly needs adjustment or repair. Contact any authorized Toyota dealer or repairer, or another duly qualified and equipped pro- fessional as soon as possible.
Page 433: If A Warning Light Turns On Or A Warning Buzzer Sounds
However, if this continues to occur, have the vehicle inspected by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. Warning light and warning buzzer list...
Page 434 SRS warning light Indicates a malfunction in: • The SRS airbag system; or • The seat belt pretensioner system → Have the vehicle inspected by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional immediately. ABS warning light Indicates a malfunction in: •...
Page 435 PCS warning light (if equipped) When the warning light flashes (and a buzzer sounds): Indicates a malfunction in the pre-crash safety system → Have the vehicle inspected by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional immediately.
Page 436 When the light comes on after blinking for 1 minute: Malfunction in the tire pressure warning system → Have the system checked by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 437 If the fuel tank is empty, refuel the vehicle immediately. The malfunction indicator lamp will go off after several trips. If the malfunction indicator lamp does not go off, contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional as soon as possible. ■...
Page 438 If there is a lot of snow or ice on the vehicle, particularly around the wheels or wheel housings ● If non-genuine Toyota wheels are used (Even if you use Toyota wheels, the tire pressure warning system may not work properly with some types of tires.) ●...
Page 439 If the tire pressure warning light frequently comes on after blinking for 1 minute when the power switch is turned to ON mode, have it checked by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 440 7-2. Steps to take in an emergency NOTICE ■ To ensure the tire pressure warning system operates properly (vehi- cles with the tire pressure warning system) Do not install tires with different specifications or makers, as the tire pres- sure warning system may not operate properly. RAV4-HV_OM_OM42A57E_(EE)
Page 441: If A Warning Message Is Displayed
Multi-information display If any of the warning messages are shown again after the following actions have been performed, contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. RAV4-HV_OM_OM42A57E_(EE)
Page 442 Indicates a malfunction in the brake system A buzzer also sounds. → Have the vehicle inspected by any autho- rized Toyota dealer or repairer, or another duly qualified and equipped professional immediately. Continuing to drive the vehicle may be dan- gerous.
Page 443 → Make sure that all the doors are closed. Indicates a malfunction in the Toyota parking assist-sensor All the sensor lights flash. A buzzer also sounds.
Page 444 7-2. Steps to take in an emergency Warning message Details/Actions Indicates that an Toyota parking assist-sensor is dirty or covered with ice All the sensor lights flash. A buzzer also sounds. → Clean the sensor. (If equipped) Indicates that the accelerator pedal is depressed while the shift position is in N A buzzer also sounds.
Page 445 A buzzer also sounds. → Immediately stop the vehicle in a safe place and contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. Indicates that the hybrid battery (traction battery) is low A buzzer also sounds.
Page 446 • The SRS airbag system; or • The seat belt pretensioner system A buzzer also sounds. → Have the vehicle inspected by any autho- rized Toyota dealer or repairer, or another duly qualified and equipped professional. Indicates a malfunction in: • The ABS; or •...
Page 447 Indicates a malfunction in the vehicle’s charging system → Immediately stop the vehicle in a safe place and contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. Continuing to drive the vehicle may be dangerous.
Page 448 A buzzer also sounds. → Have the vehicle inspected by any autho- rized Toyota dealer or repairer, or another duly qualified and equipped professional. Indicates that a Blind Spot Monitor sensor or the surrounding area on the bumper is dirty or cov- ered with ice A buzzer also sounds.
Page 449 (Amber) (If equipped) Indicates a malfunction in the pre-crash safety system A buzzer also sounds. → Have the vehicle inspected by any autho- rized Toyota dealer or repairer, or another duly qualified and equipped professional. (Flashes) (If equipped) RAV4-HV_OM_OM42A57E_(EE)
Page 450 Indicates a malfunction in the BSM (Blind Spot Monitor) system A buzzer also sounds. → Have the vehicle inspected by any autho- rized Toyota dealer or repairer, or another duly qualified and equipped professional. (If equipped) Indicates abnormal engine oil pressure A buzzer also sounds.
Page 451 7-2. Steps to take in an emergency Warning message Details/Actions Indicates that the LDA system cannot be used as the vehicle speed is approximately 50 km/h (32 mph) or less → Drive the vehicle at approximately 50 km/h (32 mph) or more. (If equipped) Indicates that LDA (Lane Departure Alert with steering control) cannot be used due to the vehi-...
Page 452 • The LED headlight system A buzzer also sounds. → Have the vehicle inspected by any autho- rized Toyota dealer or repairer, or another duly qualified and equipped professional. Indicates a malfunction in the RSA (Road Sign Assist) A buzzer also sounds →...
Page 453 → Please wait until the system returns. If the warning message does not disappear, the system may be malfunctioning. Have the vehicle inspected by any authorized Toyota dealer or repairer, or another duly (Flashes) qualified and equipped professional imme- (If equipped) diately.
Page 454 7-2. Steps to take in an emergency Warning message Details/Actions Indicates that the Heated Windshield Defroster can not be used because the outside tempera- ture is over approximately 5°C (41°F) → Use the windshield defogger or wait for the outside temperature to drop blow approxi- mately 5°C (41°F) Indicates that the EV drive mode is not avail- able...
Page 455 7-2. Steps to take in an emergency Warning message Details/Actions Indicates that the EV drive mode has been auto- matically canceled The reason the EV drive mode is not available (the battery charge is low, speed is higher than the EV drive mode operating speed range, accelerator pedal is depressed too much) may be displayed.
Page 456 7-2. Steps to take in an emergency Interior Exterior Warning message Details/Actions buzzer buzzer electronic detected when an attempt is made to start the hybrid sys-  Once tem. → Start the hybrid system with the electronic key present. (Flashes) The electronic key was carried outside the vehicle and a door other than the driver’s door was...
Page 457 7-2. Steps to take in an emergency Interior Exterior Warning message Details/Actions buzzer buzzer An attempt was made to drive when the regular key was not inside the vehicle.  → Confirm times that elec- tronic key is inside the vehicle.
Page 458 7-2. Steps to take in an emergency Interior Exterior Warning message Details/Actions buzzer buzzer An attempt was made to lock either front door by opening a door and putting the inside lock button into the lock position, then closing the door with the electronic key still inside the Contin- vehicle.
Page 459 7-2. Steps to take in an emergency Interior Exterior Warning message Details/Actions buzzer buzzer Power was turned off due to the automatic power off function. → Next time when starting hybrid system,   increase the engine speed slightly and maintain that level for approximately 5 minutes to recharge the 12-volt battery.
Page 460 7-2. Steps to take in an emergency Interior Exterior Warning message Details/Actions buzzer buzzer The steering lock could not be released within 3 seconds of power switch being pressed.  → Press the power switch Once while depressing the brake pedal moving (Flashes)
Page 461: If You Have A Flat Tire (Vehicles With Spare Tire)
7-2. Steps to take in an emergency If you have a flat tire (vehicles with spare tire) Your vehicle is equipped with a spare tire. The flat tire can be replaced with the spare tire. For details about tires: →P. 386 WARNING ■...
Page 462 7-2. Steps to take in an emergency Location of the spare tire, jack and tools Tool bag (if equipped) Spare tire Jack RAV4-HV_OM_OM42A57E_(EE)
Page 463 7-2. Steps to take in an emergency WARNING ■ Using the tire jack Observe the following precautions. Improper use of the tire jack may cause the vehicle to suddenly fall off the jack, leading to death or serious injury. ● Do not use the tire jack for any purpose other than replacing tires or install- ing and removing tire chains.
Page 464 7-2. Steps to take in an emergency Taking out the jack Vehicles with full-size spare tire: Turn the knob of each clip on the rear deck board to unlock. Remove the rear deck board. Take out the jack. Unclasp the hook and remove the jack.
Page 465 7-2. Steps to take in an emergency Taking out the spare tire Loosen the center fastener that secures the spare tire. WARNING ■ When storing the spare tire Be careful not to catch fingers or other body parts between the spare tire and the body of the vehicle.
Page 466 7-2. Steps to take in an emergency Slightly loosen the wheel nuts (one turn). Turn the tire jack portion hand until the notch of the jack is in contact with the jack point. The jack point guides are located under the rocker panel. They indi- cate the jack point positions.
Page 467 • If there are any cracks or deformations in the bolt screws, nut threads or bolt holes of the wheel, have the vehicle inspected by any authorized Toyota dealer or repairer, or another duly qualified and equipped profes- sional. • When installing the wheel nuts, be sure to install them with the tapered ends facing inward.
Page 468 7-2. Steps to take in an emergency Installing the spare tire Remove any dirt or foreign mat- ter from the wheel contact sur- face. If foreign matter is on the wheel contact surface, the wheel nuts may loosen while the vehicle is in motion, causing the tire to come off.
Page 469 7-2. Steps to take in an emergency Firmly tighten each wheel nut two or three times in the order shown in the illustration. Tightening torque: 103 N•m (10.5 kgf•m, 76 ft•lbf) Stow the flat tire, tire jack and all tools. ■...
Page 470 7-2. Steps to take in an emergency ■ Certification for the jack RAV4-HV_OM_OM42A57E_(EE)
Page 471 • ABS & Brake assist • PCS (Pre-Crash Safety system) • VSC (if equipped) • TRC • Toyota parking assist monitor (if • Cruise control (if equipped) equipped) • Dynamic radar cruise control (if • Toyota parking assist-sensor (if equipped) equipped) •...
Page 472 When removing or fitting the wheels, tires or the tire pressure warning valve and transmitter, contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional as the tire pressure warning valve and transmitter may be damaged if not handled correctly.
Page 473: If You Have A Flat Tire (Vehicles Without Spare Tire)
7-2. Steps to take in an emergency If you have a flat tire (vehicles without spare tire) Your vehicle is not equipped with a spare tire, but instead is equipped with an emergency tire puncture repair kit. A puncture caused by a nail or screw passing through the tire tread can be repaired temporarily with the emergency tire puncture repair kit.
Page 474 7-2. Steps to take in an emergency Location of the emergency tire puncture repair kit and tools Tool bag (if equipped) Emergency tire puncture repair kit 1, 2 Jack (if equipped) : Taking out the jack (→P. 464) : Use of the jack (→P. 465) RAV4-HV_OM_OM42A57E_(EE)
Page 475 7-2. Steps to take in an emergency Emergency tire puncture repair kit components Bottle Compressor Hose Stickers Air pressure gauge Power plug Compressor switch Air release cap RAV4-HV_OM_OM42A57E_(EE)
Page 476 7-2. Steps to take in an emergency Taking out the emergency tire puncture repair kit Open and fold up the rear deck board. (→P. 340) Take out the emergency tire puncture repair kit. Before performing emergency repair Check the degree of the tire damage. A tire should only be repaired with emergency tire...
Page 477 7-2. Steps to take in an emergency Emergency repair method Take out the repair kit from the bag. Remove the valve cap from the valve of the punctured tire. Remove the air release cap from the hose. You will use the air release cap again.
Page 478 7-2. Steps to take in an emergency Remove the rubber stopper from the compressor. Connect the power plug to the power outlet socket. Left side of instrument panel Right side of instrument panel Rear side of console box RAV4-HV_OM_OM42A57E_(EE)
Page 479 Remove any dirt and moisture from the wheel before attaching the sticker. If you are unable to apply the stick- ers, inform the nearest any autho- rized Toyota dealer or repairer, or another duly qualified equipped professional that sealant has been applied to the puncture when having the tire repaired or replaced.
Page 480 7-2. Steps to take in an emergency Check the specified tire inflation pressure. Tire inflation pressure is specified on the label on the driver’s side pillar as shown. (→P. 515) Left-hand drive vehicles Right-hand drive vehicles Start the hybrid system. (→P. 197) To inject the sealant and inflate the tire, turn the compressor switch on.
Page 481 10 minutes (40 minutes at low temperature) with the switch on, the tire is too damaged to be repaired. Turn the compres- sor switch off and contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 482 If the tire inflation pressure is under 130 kPa (1.3 kgf/cm or bar, 19 psi): The puncture cannot be repaired. Contact any authorized Toyota dealer or repairer, or another duly qualified and equipped pro- fessional. If the tire inflation pressure is 130 kPa (1.3 kgf/cm...
Page 483 ■ In the following cases, the tire cannot be repaired with the emergency tire puncture repair kit. Contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. ● When the tire is damaged due to driving without sufficient air pressure ●...
Page 484 The sealant has a limited lifespan. The expiry date is shown on the bottle. The sealant should be replaced before the expiry date. Contact any autho- rized Toyota dealer or repairer, or another duly qualified and equipped pro- fessional for replacement.
Page 485 7-2. Steps to take in an emergency ■ After a tire is repaired with the emergency tire puncture repair kit ● The tire pressure warning valve and transmitter should be replaced. ● Even if the tire inflation pressure is at the recommended level, the tire pres- sure warning light may come on/flash.
Page 486 When a tire is repaired with liquid sealants, the tire pressure warning valve and transmitter may not operate properly. If a liquid sealant is used, contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional or other qualified service shop as soon as possible.
Page 487: If The Hybrid System Will Not Start
7-2. Steps to take in an emergency If the hybrid system will not start Reasons for the hybrid system not starting vary depending on the situation. Check the following and perform the appropriate procedure: The hybrid system will not start even though the correct starting procedure is being followed.
Page 488 ● One or both of the 12-volt battery terminals may be disconnected. (→P. 381) Contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional if the problem cannot be repaired, or if repair procedures are unknown.
Page 489: If The Shift Lever Cannot Be Shifted From P
(a sys- tem to prevent accidental operation of the shift lever). Have the vehicle inspected by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional immediately.
Page 490: If The Electronic Key Does Not Operate Properly
7-2. Steps to take in an emergency If the electronic key does not operate properly If communication between the electronic key and vehicle is interrupted (→P. 140) or the electronic key cannot be used because the battery is depleted, the smart entry & start system and wireless remote control cannot be used.
Page 491 Firmly depress the brake pedal and check that is displayed on the multi-information display. Press the power switch. In the event that the hybrid system still cannot be started, contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. RAV4-HV_OM_OM42A57E_(EE)
Page 492 7-2. Steps to take in an emergency ■ Stopping the hybrid system Shift the shift lever to P and press the power switch as you normally do when stopping the hybrid system. ■ Replacing the key battery As the above procedure is a temporary measure, it is recommended that the electronic key battery be replaced immediately when the battery is depleted.
Page 493: If The 12-Volt Battery Is Discharged
The following procedures may be used to start the hybrid sys- tem if the vehicle’s 12-volt battery is discharged. You can also call any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. If you have a set of jumper (or booster) cables and a second vehicle with a 12-volt battery, you can jump start your vehicle by following the steps below.
Page 494 7-2. Steps to take in an emergency Connect the jumper cables according to the following procedure: Connect a positive jumper cable clamp to the exclusive jump starting terminal on your vehicle. Connect the clamp on the other end of the positive cable to the positive (+) battery terminal on the second vehicle.
Page 495 7-2. Steps to take in an emergency Make sure the “READY” indicator comes on. If the indicator light does not come on, contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. Once the hybrid system has started, remove the jumper cables in the exact reverse order from which they were connected.
Page 496 Do not allow children near the 12-volt battery. ■ After recharging the 12-volt battery Have the 12-volt battery inspected at any authorized Toyota dealer or repairer, or another duly qualified and equipped professional as soon as possible. If the 12-volt battery is deteriorating, continued use may cause the 12-volt battery to emit a malodorous gas, which may be detrimental to the health of passengers.
Page 497 7-2. Steps to take in an emergency NOTICE ■ When handling jumper cables When connecting the jumper cables, ensure that they do not become entan- gled in the cooling fans, etc. ■ To prevent damaging the vehicle The exclusive jump starting terminal is to be used when charging the 12-volt battery from another vehicle in an emergency.
Page 498: If Your Vehicle Overheats
After the hybrid system has cooled down sufficiently, inspect the hoses and radiator core (radiator) for any leaks. Radiator Cooling fans If a large amount of coolant leaks, immediately contact any authorized Toyota dealer or repairer, or another duly qualified and equipped pro- fessional. RAV4-HV_OM_OM42A57E_(EE)
Page 499 If the fans are not operating: Stop the hybrid system immediately and contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. If the fans are operating: Have the vehicle inspected at the nearest any authorized Toyota dealer or repairer, or another duly qualified and equipped profes- sional.
Page 500 (radiator) for any leaks. Radiator Cooling fans If a large amount of coolant leaks, immediately contact any authorized Toyota dealer or repairer, or another duly qualified and equipped pro- fessional. The coolant level is satisfactory if it is between the “FULL” and “LOW”...
Page 501 Start the hybrid system and check for the multi-information dis- play. If the message does not disappear: Stop the hybrid system and contact any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. If the message is not displayed:...
Page 502 7-2. Steps to take in an emergency NOTICE ■ When adding engine/power control unit coolant Add coolant slowly after the hybrid system has cooled down sufficiently. Adding cool coolant to a hot hybrid system too quickly can cause damage to the hybrid system.
Page 503: If The Vehicle Becomes Stuck
7-2. Steps to take in an emergency If the vehicle becomes stuck Carry out the following procedures if the tires spin or the vehicle becomes stuck in mud, dirt or snow: Stop the hybrid system. Set the parking brake and shift the shift lever to P.
Page 504 7-2. Steps to take in an emergency WARNING ■ When attempting to free a stuck vehicle If you choose to push the vehicle back and forth to free it, make sure the surrounding area is clear to avoid striking other vehicles, objects or people. The vehicle may also lunge forward or lunge back suddenly as it becomes free.
Page 505: Vehicle Specifications
Vehicle specifications 8-1. Specifications Maintenance data (fuel, oil level, etc.)...506 Fuel information ....517 8-2. Customization Customizable features ..519 8-3. Initialization Items to initialize ....527 RAV4-HV_OM_OM42A57E_(EE)
Page 506: Specifications Maintenance Data (Fuel, Oil Level, Etc.)
8-1. Specifications Maintenance data (fuel, oil level, etc.) Dimensions Overall length 4605 mm (181.3 in.) Overall width 1845 mm (72.6 in.) 1675 mm (65.9 in.) Without the roof luggage carrier 1685 mm (66.3 in.) Overall height 1705 mm (67.1 in.) With the roof luggage carrier 1715 mm (67.5 in.)
Page 507 The vehicle identification number (VIN) is the legal identifier for your vehicle. This is the primary identification number for your Toyota. It is used in registering the ownership of your vehicle. This number is stamped under the right-hand front seat.
Page 508 8-1. Specifications Engine number ■ The engine number is stamped on the engine block as shown. Engine Model 2AR-FXE Type 4-cylinder in line, 4-cycle, gasoline 90.0 × 98.0 mm (3.54 × 3.86 in.) Bore and stroke Displacement 2494 cm (152.2 cu.in.) Valve clearance Automatic adjustment Drive belt tension...
Page 509 8-1. Specifications Electric motor (traction motor) Front Rear Type Permanent magnet synchronous motor Maximum output 105 kW 50 kW 270 N•m 139 N•m Maximum torque (27.5 kgf•m, 199 ft•lbf) (14.2 kgf•m, 103 ft•lbf) : AWD models only Hybrid battery (traction battery) Type Nickel-Metal hydride battery Voltage...
Page 510 Engine oil selection ■ “Toyota Genuine Motor Oil” is used in your Toyota vehicle. Toyota recommends the use of approved “Toyota Genuine Motor Oil”. Another motor oil of matching quality can also be used.
Page 511 8-1. Specifications Oil viscosity (0W-20 is explained here as an example): • The 0W in 0W-20 indicates the characteristic of the oil which allows cold startability. Oils with a lower value before the W allow for easier starting of the engine in cold weather. •...
Page 512 7.5 L (7.9 qt., 6.6 Imp.qt.) Power 1.5 L (1.6 qt., 1.3 Imp.qt.) control unit Use either of the following: • “Toyota Super Long Life Coolant” • Similar high-quality ethylene glycol-based Coolant type non-silicate, non-amine, non-nitrite, and non-borate coolant with long-life hybrid organic acid technology Do not use plain water alone.
Page 513 NOTICE ■ Hybrid transaxle fluid type Using transaxle fluid other than “Toyota Genuine ATF WS” may cause dete- rioration in shift quality, locking up of your transaxle accompanied by vibra- tion, and ultimately damage the transaxle of your vehicle. RAV4-HV_OM_OM42A57E_(EE)
Page 514 8-1. Specifications Brakes Left-hand 105 mm (4.13 in.) Min. drive vehicles Pedal clearance Right-hand 100 mm (3.93 in.) Min. drive vehicles Pedal free play 1 — 6 mm (0.04 — 0.24 in.) Parking brake lever travel 7 — 10 clicks SAE J1703 or FMVSS No.
Page 515 8-1. Specifications Tires and wheels Type A and B Tire size 225/65R17 102H Type A Front: 220 kPa (2.2 kgf/cm or bar, 32 psi) Tire inflation pressure Rear: 220 kPa (2.2 kgf/cm or bar, 32 psi) (Recommended cold tire Type B inflation pressure) Front: 240 kPa (2.4 kgf/cm or bar, 35 psi)
Page 516 8-1. Specifications Compact spare tire (if equipped) Tire size T165/80D17 104M Tire inflation pressure (Recommended cold 420 kPa (4.2 kgf/cm or bar, 60 psi) tire inflation pressure) 17 × 4T Wheel size Wheel nut torque 103 N•m (10.5 kgf•m, 76 ft•lbf) ■...
Page 517: Fuel Information
■ Use of ethanol blended gasoline in a gasoline engine Toyota allows the use of ethanol blended gasoline where the ethanol content is up to 10%. Make sure that the ethanol blended gasoline to be used has a Research Octane Number that follows the above.
Page 518 You must ensure that refueling is carried out only from a source where fuel specification and quality can be guaranteed. In case of any doubt, ask any authorized Toyota dealer or repairer, or another duly qualified and equipped professional.
Page 519: Customization
Settings that can be changed using the multi-information display Settings that can be changed by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional Definition of symbols: O = Available, — = Not available...
Page 520 8-2. Customization Instrument cluster (→P. 98, 106) ■ Default Customized Function setting setting French Spanish German Language English — O — Italian Russian Turkish km (km/L) Units km (L/100 km) O O — miles (MPG) EV indicator — O — Pop-up display —...
Page 521 8-2. Customization PCS (Pre-Crash Safety system) (if equipped) (→P. 238) ■ Default Customized Function setting setting (Far) Alert timing — O — (Middle) (Near) Clock (→P. 106) ■ Default Customized Function setting setting Switching between — O — 12-hour and 24-hour Power back door (if equipped) (→P.
Page 522 8-2. Customization RSA (Road Sign Assist) (if equipped) (→P. 261) ■ Default Customized Function setting setting No Notification Excess speed notification Only visual — O — Visual and method audible 5 km/h (3 mph) Excess speed notification 2 km/h — O — level (1 mph) 10 km/h...
Page 523 8-2. Customization Smart entry & start system and wireless remote control ■ (→P. 119) Default Customized Function setting setting Operation signal O — O (emergency flashers) 60 seconds Adjust the time elapsed before the automatic door lock func- 30 seconds —...
Page 524 (Time elapsed before head- 30 seconds 90 seconds — — O lights and tail lights automati- cally turn off) 120 seconds ■ Toyota parking assist-sensor (if equipped) (→P. 282) Default Customized Function setting setting Detection distance of the front Near O —...
Page 525 8-2. Customization Automatic air conditioning system (→P. 320) ■ Default Customized Function setting setting Switching between outside air and recirculated air mode O — O linked to “AUTO” switch oper- ation A/C Auto switch operation — — O Illumination (→P. 331) ■...
Page 526 8-2. Customization ■ Vehicle customization ● When the speed linked door locking function and shift position linked door locking function are both on, the door lock operates as follows. • If the vehicle is started with all the doors locked, the Speed linked door locking function would not operate.
Page 527: Initialization
(if equipped) • After changing a fuse Tire pressure warning • When changing the tire size P. 388 system (if equipped) Toyota parking assist Refer to monitor (if equipped) “Navigation • After reconnecting or chang- and multi- ing the 12-volt battery...
Page 528 8-3. Initialization RAV4-HV_OM_OM42A57E_(EE)
Page 529: Index
For vehicles with navigation system or multimedia system, refer to the “Navigation and multimedia system Owner’s manual” for information regarding the equipment listed below. • Navigation system • Audio system • Toyota parking assist monitor • Panoramic view monitor RAV4-HV_OM_OM42A57E_(EE)
Page 530 You lose your keys ● If you lose your mechanical keys, new mechanical keys can be made by any authorized Toyota dealer or repairer, or another duly qualified and equipped professional. (→P. 117) ● If you lose your electronic keys, the risk of vehicle theft increases signifi- cantly.
Page 531 What to do if... (Troubleshooting) If you think something is wrong The hybrid system does not start ● Did you press the power switch while firmly depressing the brake pedal? (→P. 197) ● Is the shift lever in P? (→P. 197) ●...
Page 532 What to do if... (Troubleshooting) The power switch is turned off automatically ● The auto power off function will be operated if the vehicle is left in ACCES- SORY or ON mode (the hybrid system is not operating) for a period of time.
Page 533 What to do if... (Troubleshooting) When a problem has occurred If you have a flat tire ● Vehicles with spare tire Stop the vehicle in a safe place and replace the flat tire with the spare tire. (→P. 461) ● Vehicles without spare tire Stop the vehicle in a safe place and repair the flat tire temporarily with the emergency tire puncture repair kit.
Page 534: Alphabetical Index
Alphabetical index Alphabetical index Airbag manual on-off system........51 A/C..........320 Alarm .......... 90 Air conditioning filter....405 Alarm ........90 Automatic air conditioning Warning buzzer..... 433 system ........ 320 All-wheel drive system.... 302 ABS (Anti-lock Brake Warning messages ....450 System) ........
Page 535 Alphabetical index Back door Care........358, 362 Back door......124 Aluminum wheels....359 Jam protection function..129 Exterior ......... 358 Power back door ....125 Interior........362 Wireless remote control ..116 Radar sensor ......294 Back-up lights Rain clearing mirror ....359 Replacing light bulbs.....
Page 536 LDA (Lane Departure Alert Seat belts ......363 with steering control) ..257 Clock ......... 108 Multi-information display ..106 Coat hooks ....... 354 Toyota parking assist monitor Condenser ........ 378 Toyota parking Console box ......335 assist-sensor ...... 283 Coolant ........377 Warning messages ....
Page 537 Alphabetical index Double locking system....89 Electronic key ......116 Driver’s seat belt reminder Battery-saving function ..136 light......... 436 If the electronic key does not Driving ........174 operate properly ....490 Break-in tips ......175 Replacing the battery.... 407 Correct posture .......32 Emergency, in case of Driving in the rain ....
Page 538 Alphabetical index Emergency brake signal ..302 Engine switch Emergency flashers....424 (power switch) ....... 197 Energy monitor/consumption EPS (Electric Power screen........110 Steering)......... 301 Engine Function ........ 301 Accessory mode ....198 Warning light......434 Compartment ......373 EV drive mode......203 Engine switch Exhaust gas precautions ..
Page 539 Alphabetical index Fuel ........... 508 Hooks Capacity ........ 508 Cargo hooks ......339 Fuel gauge ......102 Coat hooks......354 Information ......517 Grocery bag hooks ....339 Refueling....... 226 Retaining hooks (floor mat)..30 Type ........508 Horn .......... 159 Warning light ......
Page 540 Alphabetical index Identification ......507 Keyless entry ....116, 135 Engine........508 Smart entry & start system ... 135 Vehicle ........507 Wireless remote control ..116 Ignition switch Keys .......... 116 (power switch) ....... 197 Battery-saving function ..136 Illuminated entry system..
Page 541 LDA (Lane Departure Alert Turn signal lever ....209 with steering control) ..257 Vanity lights......351 Switching the display .... 107 Wattage......... 516 Toyota parking Light bulbs assist-sensor ...... 283 Replacing ......414 Warning messages ....441 Wattage......... 516 Multimedia system Lock steering column....
Page 542 Alphabetical index Pre-Crash Safety system (PCS) Enabling/disabling the Panoramic view monitor system ........ 242 Parking assist sensors Function ........ 238 (Toyota parking Warning light......435 assist-sensor) ......282 Warning message....449 Parking brake ......210 Operation ......210 Parking brake engaged warning buzzer ....
Page 543 Emergency locking Rain-sensing windshield retractor ........ 38 wipers ......... 222 How to wear your seat belt ..34 Toyota parking How your child should wear assist-sensor ...... 282 the seat belt ......38 Service reminder indicators ..98 Pregnant women, proper Shift lever seat belt use ......
Page 544 Alphabetical index Smart entry & start system ..135 “ECO MODE” button..... 206 Antenna location ....135 Emergency flashers Entry functions ....119, 124 switch ......... 424 Starting the hybrid system ..197 Engine switch Warning message ..448, 456 (power switch) ....
Page 545 Toyota parking assist monitor Alarm........90 Toyota parking Double locking system .... 89 assist-sensor ......282 Immobilizer system ....85 Toyota Safety Sense ....229 Tire inflation pressure ..... 400 Transmission Maintenance data ....515 Hybrid transmission ....205 Warning light ......436...
Page 546 Alphabetical index Warning messages....441 Washer........221 Vanity lights ......351 Checking....... 379 Vanity lights......351 Headlight cleaner....222 Wattage......... 516 Nozzle heaters...... 222 Vanity mirrors ......351 Preparing and checking Vehicle identification before winter....... 311 number ........507 Switch ........221 Vehicle Stability Control Washing and waxing ....
Page 547 Alphabetical index : Refer to “Navigation and multimedia system Owner’s manual”. RAV4-HV_OM_OM42A57E_(EE)
Page 548 GAS STATION INFORMATION Auxiliary catch lever Fuel filler door P. 370 P. 228 Hood lock release Fuel filler door opener Tire inflation pressure lever P. 370 P. 228 P. 515 Fuel tank capacity (Reference) 56 L (14.8 gal., 12.3 Imp.gal.) EU area: Unleaded gasoline conforming to European standard EN228 only...