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Troubleshooting
Related Manuals for Lenovo ThinkSystem 5450 Series
Summary of Contents for Lenovo ThinkSystem 5450 Series
- Page 1 ThinkSystem 5450/9450 Series Adapters Installation and User Guide...
- Page 3 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: https://pubs.lenovo.com/safety_documentation/ In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup First Edition (February 2025) ©...
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Page 4: Table Of Contents
Terms ......................................6 Chapter 2. Adapter characteristics ....................7 About ThinkSystem 9450 Series host bus adapter ......................... 7 About ThinkSystem 5450 Series host bus adapter ........................12 Chapter 3. Hardware installation ....................14 Installing the controller and disk drives ............................14 Before you begin .................................. -
Page 5: Safety
Put the adapter down only on an antistatic surface such as the bag supplied in your kit. • If you are returning the adapter to Lenovo Product Support, put it back in its antistatic bag immediately. If a wrist strap is not available, ground yourself by touching the metal chassis before handling the adapter... -
Page 6: Chapter 1. About This Guide
Chapter 1. About this guide This Installation and User Guide explains how to install and set up your ThinkSystem 9450 or ThinkSystem 5450 Series host bus adapter, including driver installation, BIOS operations, troubleshooting tips, and instructions for flashing the adapter firmware. -
Page 7: Chapter 2. Adapter Characteristics
Chapter 2. Adapter characteristics About ThinkSystem 9450 Series host bus adapter This chapter provides an overview of the features of the ThinkSystem 9450 Series adapter. Standard features • Low profile, MD2 form factor on all boards with up to 16 ports, full-height, half-length form factor for 32 port variants •... - Page 8 Max. component height, bottom side Not to exceed 0.105 in. Heat sink ThinkSystem 9450 Series adapters include a passive heat sink. The heat sink does not support an optional fan. The heat sink has a minimum of four push-pins located at its four corners to ensure an even distribution of force across the top of the ASIC.
- Page 9 About ThinkSystem RAID 9450-32i 8GB Flash PCIe Gen4 24Gb adapter The ThinkSystem RAID 9450-32i 8GB Flash PCIe Gen4 24Gb adapter is a tri-mode (SAS/SATA/NVMe) host bus adapter with these features: Figure 1. ThinkSystem RAID 9450-32i 8GB Flash PCle Gen4 24Gb adapter ①...
- Page 10 About ThinkSystem RAID 9450-16i 8GB Flash PCle Gen4 24Gb adapter The ThinkSystem RAID 9450-16i 8GB Flash PCIe Gen4 24Gb adapter is an SAS/SATA host bus adapter with these features: Figure 2. ThinkSystem RAID 9450-16i 8GB Flash PCle Gen4 24Gb adapter ①...
- Page 11 About ThinkSystem RAID 9450-8i 4GB Flash PCle Gen4 24Gb adapter The ThinkSystem RAID 9450-8i 4GB Flash PCIe Gen4 24Gb adapter is an SAS/SATA host bus adapter with these features: Figure 3. ThinkSystem RAID 9450-8i 4GB Flash PCle Gen4 24Gb adapter ①...
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Page 12: About Thinksystem 5450 Series Host Bus Adapter
ASIC. For airflow requirements, see “Environmental specifications”. Visual indicators LEDs on the ThinkSystem 5450 Series adapters provide a visual indication of the board hardware status. The LED are located on the back of the board. The LED states are described in “Visual indicators”. - Page 13 About ThinkSystem RAID 5450-16i PCIe Gen4 24Gb adapter The ThinkSystemRAID 5450-16i PCleGen4 24Gb Adapter is an SAS/SATA host bus adapter with these features: Figure 4. ThinkSystem RAID 5450-16i PCle Gen4 24Gb adapter ① Side Band Recovery ② UART ③ Alarm Connector ④...
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Page 14: Chapter 3. Hardware Installation
Chapter 3. Hardware installation Installing the controller and disk drives This chapter explains how to install your ThinkSystem 5450/ThinkSystem 9450 Series adapter in a computer cabinet or server and connect it to internal and external disk drives. Before you begin Read Safety. - Page 15 Step 3. Insert the adapter into the expansion slot and press down gently but firmly until it clicks into place. When installed properly, the adapter should appear level with the expansion slot. CAUTION: Be sure to handle the adapter by its bracket or edges only. Apply pressure only on the edges when inserting the card into expansion slot.
- Page 16 Step 6. Close your computer cabinet, reconnect the power cord and network cables, then power up the system.
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Page 17: Chapter 4. Managing Sed
Chapter 4. Managing SED Overview Introduction A Self-Encrypting Drive (SED) encrypts data through disk-based encryption with a Media Encryption Key (MEK). The MEK is known only to the SED and cannot be recovered through forensic analysis. Smart controllers enable the use of SEDs as logical drives or physical drives. The controller is responsible for managing and delivering the credentials required by the SED for enabling the disk- based encryption. - Page 18 Logical and physical drives Adapters support using SEDs for logical and physical drives with the disk-based encryption feature enabled. Encryption-enabled drives are referred to as secured drives. The controller delivers the credentials to the SEDs and unlocks them. SEDs can also be used for logical and physical drives without the disk-based encryption feature turned on (like a non-SED device) and is referred to as non-secured drives.
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Page 19: Workflows
Importing a foreign secured SED A foreign SED is defined as a secured physical or logical drive that was previously attached to an Adaptec controller with a different credential than what is stored in the new Adaptec controller. The controller can detect that the drive was moved from a different controller and can import the drive to the new controller when the original credentials are entered. - Page 20 Use the following steps to secure the SED: Step 1. Connect the supported SED to the controller. Step 2. Refer to system vendor documentation to establish connection between system and remote key management server. Step 3. Enable SED management from HII, ARCCONF, or maxView™. Choose the key management mode as remote.
- Page 21 Select Set/Change Managed SED Settings. Step 3. Step 4. Select Configure Managed SED. Step 5. Enter input for Set/Change Controller Password and select Enabled for Controller Password field. Step 6. Select Submit Changes. Step 7. Local key management mode requires additional authentication using Master key, enter current Master Key to authenticate the operation.
- Page 22 Step 4. Select SED Encryption as Enabled. When SED Encryption is enabled, all the logical drives in the array will be encrypted using SED disk based encryption. The array's physical drive will be owned by the controller. There is no operation to convert back. Step 6.
- Page 23 A non-SED or Otherwise Owned SED cannot be added to a secure logical drive. Only secure (Adaptec-owned) or OFS SEDs can be added to secure logical drives. HBA physical drive operations This section details physical drive operations for HBAs. Taking ownership of SED Use the following steps to take ownership of the SED: Step 1.
- Page 24 Select option Revert to Original Factory State using PSID. Step 4. Step 5. Enter PSID of the drive. Select Submit Changes. Step 6. Importing foreign SED Use the following steps to import foreign SEDs: Step 1. Boot to system BIOS setup utility and select controller to enter HII configuration utility. Step 2.
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Page 25: Troubleshooting
Troubleshooting Lost controller password in local key management mode When the Controller Password feature is enabled and the password is forgotten, the Controller Password feature can be disabled by changing the SED management configuration. Configuration changes require the user to enter the Master Key, which was generated at the time of SED enablement. Moving SEDs to a different controller while key change is in progress Moving a SED to another server or adapter while a key change is in progress should only occur if there is a server or controller failure. -
Page 26: Chapter 5. Solving Problems
Chapter 5. Solving problems This chapter provides basic troubleshooting information and solutions for solving problems with your ThinkSystem 5450/ThinkSystem 9450 Series host bus adapter. Troubleshooting checklist If you encounter difficulties installing or using your ThinkSystem 5450/ThinkSystem 9450 Series host bus adapter, check these items first: •... -
Page 27: Chapter 6. Thinksystem 5450/9450 Series Adapters Physical And Logical Device Support
Chapter 6. ThinkSystem 5450/9450 Series adapters physical and logical device support Table 7. ThinkSystem 5450/9450 Series adapters physical and logical device support ThinkSystem Item ThinkSystem Description 9450 Series 5450 Series adapters adapters Maxsingle/dual devices # of physical SAS/SATA devices supported. Includes supported SEP devices, expanders. -
Page 28: Appendix A. Technical Specifications
Appendix A. Technical specifications Environmental specifications Note: ThinkSystem 5450/ThinkSystem 9450 Series adapters require adequate airflow to operate reliably. Forced airflow is required. See the Recommended airflow table below for more information. Ambient temperature with forced airflow 0 °C to 55 ° C Relative humidity 20% to 80%, non-condensing Altitude... -
Page 29: Appendix B. Getting Help And Technical Assistance
Gathering information needed to call Support If you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare the appropriate information before you call. You can also go to http:// datacentersupport.lenovo.com/warrantylookup... -
Page 30: Contacting Support
Electronic Service Request. Submitting an Electronic Service Request will start the process of determining a solution to your problem by making the pertinent information available to the service technicians. The Lenovo service technicians can start working on your solution as soon as you have completed and submitted an Electronic Service Request. -
Page 31: Appendix C. Notices
Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk. Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. -
Page 32: Telecommunication Regulatory Statement
This product may not be certified in your country for connection by any means whatsoever to interfaces of public telecommunications networks. Further certification may be required by law prior to making any such connection. Contact a Lenovo representative or reseller for any questions. Electronic emission notices When you attach a monitor to the equipment, you must use the designated monitor cable and any interference suppression devices that are supplied with the monitor. -
Page 33: Taiwan Import And Export Contact Information
Contacts are available for Taiwan import and export information. Trademarks LENOVO and THINKSYSTEM are trademarks of Lenovo. Microsoft and Windows are trademarks of the Microsoft group of companies. All other trademarks are the property of their respective owners. © 2021...
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