Warranty - Contempo EM9P022AX Owner's Handbook Manual

EM9P022AX

WARRANTY

1. Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure. Where a failure does not amount to a major failure, BIG
W is entitled to choose between providing you with a repair,
replacement or refund. To obtain compensation, you would
need to provide documentary evidence of the loss or damage
suffered, and documentary evidence that such loss or damage
was a reasonably foreseeable consequence of a failure by BIG
W to comply with a consumer guarantee under the Australian
Consumer Law. Such evidence may include photographs,
statutory declarations, receipts or reports (eg from your doctor),
depending on the loss or damage.
2. In addition to all rights and remedies to which you may be entitled
under the Competition and Consumer Act 2010 (Commonwealth)
and any other relevant legislation, the manufacturer warrants
this product to be free from defects in materials or workmanship
for a period of 12 months from the date of purchase.
3. In order to claim under this warranty you will need to bring
the product to any BIG W store, along with proof of purchase
(typically this will be a receipt). Any cost incurred by you in
bringing the product to the service desk will be borne by you. We
will then, at our option, either repair or replace the product, or
refund your money and take back the product – in accordance
with our Returns Policy, a copy of which is available at our
return desk
4. Our liability under this manufacturer's warranty is subject
to us being satisfied that a defect was caused by defective
workmanship or materials, and was not caused by or
substantially contributed to by other factors, or circumstances
beyond our control, including (but not limited to) defective
installation, maintenance or repair, alteration or modification of
the product in a manner not recommended by the manufacturers
or any neglect, misuse or excessive use.
5. The benefits conferred by this manufacturer's warranty are in
addition to all rights and remedies conveyed by the Competition
and Consumer Act 2010 (Commonwealth), and any other
statutory rights to which you may already be entitled, and this
warranty does not exclude, restrict or modify any such rights or
remedies that are implied by law.
6. This warranty is provided by BIG W of 1 Woolworths Way, Bella
Vista NSW 2153, Phone: 1300 244 999.
TM
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