Withings Body Comp WBS12 Manual

Also See for Body Comp:

Product manual (59 pages)

User manual (25 pages)

Table of Contents

Contents

1 Intended Use
2 How to use Withings Body Comp and take a first measurement
3 Troubleshooting
4 Technical specifications
5 Wireless information
6 Cleaning, Maintenance and Storage
7 Equipment Symbol Description
8 Need help?
9 Warnings & safety notice
10 Documents / Resources
- 10.1 Download manual

Withings Body Comp WBS12 Manual

Intended Use

Withings Body Comp is a connected smart scale providing the following wellness features:

Measure weight
Measure body composition
Calculate Body Mass Index (BMI)
Measure pulse rate
Estimate vascular age
Compute electrodermal activity score

How to use Withings Body Comp and take a first measurement

Follow the information in the Quick Start Guide and in the Withings application to set-up your device.
To wake up your device for the first time, please pull the tab in the battery cover. If there is no tab, press the power button for 3 seconds if needed. Once your product is installed and configured, it will appear in your Devices list in settings.
To take the first measurement, step on the scale with bare feet.

A user selection screen will appear on your device at the end of the weight measurement. Lean left or right to scroll between users.

Troubleshooting

If you cannot fix the problem using the following troubleshooting instructions, please contact Withings or go to: withings.com/support

Problems	Solutions
Scale does not wake up when I step on it.	Make sure your Withings Body Comp has functional alkaline cells. Change them if necessary.
I'm having syncing issues with my scale.	Make sure that your Withings Body Comp appears in Devices in the Withings application. If not, please install it. Make sure your Withings Body Comp has functional alkaline batteries. Change the batteries if necessary. If your Withings Body Comp is configured with Wi-Fi, make sure your router is plugged in, that your Wi-Fi is operational, and that the scale is in range of your router. If necessary, reboot your scale by removing a battery. If necessary, reboot your mobile phone.
I want to change the units of my scale (lb, kg, st lb).	Press the button located on the back side of your scale. Press the button again to make the arrow point towards the right unit. Press the button once more and maintain it until the progress bar is complete.

Technical specifications

Product Name: Withings Body Comp
Model: WBS12
Battery Life: 15 months typical use
Power Source: Four (4) alkaline cells - AAA
Display: Color 2.86 inch LCD screen
Weight Withings Body Comp: 2.2kg
Operation time: 30 seconds
Weight Units: Kilograms (kg), Pounds (lb), Stone (st lb)
Weight range: 5kg - 200kg / 11lb - 440lb / 1st - 31st

Transport and storage conditions:
-10°C (14°F) — 50°C (122°F)
10% — 90%
86kPa — 106kPa
Maximum altitude: 2000m

Operation conditions:
5°C (41°F) — 35°C (95°F)
20% — 80%
86kPa — 106kPa

Maximum altitude: 2000m
IP Protection level: IP22
Mode of operation: Continuous Operation

Wireless information

Wireless Specifications

Mode	Frequency Band (MHz)	Maximum Output Conducted Power (dBm)
BT LE	2402-2480	5 dBm
WLAN	2412-2462	16 dBm

The wireless communication of the device is supported by BLE and Wi-Fi communication. This communication is established between the device and the Withings application. The communication between the device and the Withings application is encrypted through an exchange of a paired key.

The communication latency between the device and the Withings application takes less than 10 seconds when the device and the smartphone are less than 16 feet (5 meters) apart.

The communication between the device and the Withings application is not modified with sources of interference located within 5 meters.

Cleaning, Maintenance and Storage

Cleaning and maintenance of Withings Body Comp

It is recommended to clean the glass plate electrodes of the scale before each measurement.
Use only a cloth dampened with warm water to clean your scale. The use of any detergents or cleaners may cause irreversible damage to the conductive coating on top of the glass plate.
Do not use the device while doing cleaning and maintenance operations.

Storage

Store the device in a clean and safe location between uses.
If storage conditions are different from the operating conditions indicated in the technical specifications, wait 30 minutes before

Equipment Symbol Description

Read the Instruction Manual before use

Direct Current

Temperature range

Upper and lower limits of pressure

Upper and lower limits of relative humidity

IP22 Ingress of water or particulate matter

Caution

Serial number

Withings hereby declares Withings Body Comp is in conformity with the essential and relevant requirements of applicable EU Directives.

Regulatory Compliance Mark

Need help?

withings.com/support

Warnings & safety notice

Self-diagnosis and self-treatment can be dangerous. Always consult your doctor in case of questions or doubts.
Do not use the device if you have a cardiac pacemaker, an implantable cardioverter-defibrillator (ICD), or other implanted electronic devices.
Misuse of the device can cause injury.
Do not step on the scale with wet feet. Potential allergic reactions may occur due to contact with materials used in the device.
The device is not intended to continuously monitor vital signs in critical conditions or where the nature of the variations is such that it could result in immediate danger to the user.
The device does not provide alarms.
Keep away from children and pets. Small parts may be inhaled or swallowed.
Exposing the device to prolonged lint, dust or light (including sunlight) may reduce its life or damage it.
Inspect electrodes for warping, surface damage or corrosion and check for any other form of damage.
Do not use the device if it is damaged. Use of a damaged device could cause injury or equipment failure.
Do not submerge the scale or any of the components in water.
Do not try to repair or modify this equipment yourself. No service or repairs should be performed on the device other than the maintenance listed in this guide.
Do not use accessories, detachable parts, or materials not described in the product guide.
No modification of this equipment is allowed.
Use of accessories, transducers and cables other than those specified or provided by the manufacturer of this equipment could result in increased electromagnetic emissions or decreased electromagnetic immunity of this equipment and result in improper operation.
Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 inches) to any part of the device, including cables specified by the manufacturer. Otherwise, degradation of the performance of this equipment could result.
Use of this equipment adjacent to or stacked with other equipment should be avoided because it could result in improper operation. If such use is necessary, this equipment and the other equipment should be observed to verify that they are operating normally.
Do not interconnect this equipment with other equipment not described in the product guide.
Follow operational and storage conditions as described in the technical specifications section of this guide. Otherwise, measurement results may be impacted.