CHEF IQ iQ Sense CHEF PROBE-V3 User Manual page 10

WHAT THE WARRANTY COVERS
Manufacturer Defects
chefiqlo products are warranted against defects in material
and workmanship, under normal household use, for a period
of 1 year from the date the Warranty is activated in accordance
with the directions listed in the chefiqlo User Guide. If your
product does not work as it should, please contact Customer
Support at support@chefiq.com so that we may assist you.
We may ask you to please submit, via email, photos and/or
video of the issue you are experiencing. This is to help us better
assess the matter and possibly offer a quick fix. Photos and/or
video may also be required to determine Warranty eligibility.
If the product is damaged, does not work as it should, or is no
longer available, a replacement product of equal or lesser value
will be sent at the discretion of chefiqlo Support Team. We
reserve sole discretion whether to require you to return the
purchased product to us prior to shipping you a replacement.
THIS WARRANTY DOES NOT COVER
Misuse
Damage that occurs from neglectful or improper use of
products, including, but not limited to, damage that occurs as
a result of usage with incompatible voltage, regardless of
whether the product was used with a converter or adapter.
See Safety Instructions in the chefiqlo User Guide for information
on proper use of product;
Poor Maintenance
General lack of proper care. Please see Cleaning and Mainte-
nance directions in the chefiqlo User Guide for information on
proper maintenance.
Commercial Use
Damage that occurs from commercial use.
Normal Wear and Tear
Damage or degradation expected to occur due to normal
use over time.
Altered Products
Damage that occurs from alterations or modifications by any
entity other than chefiqlo; removal of the rating label affixed
to the product.
Catastrophic Events
Damage that occurs from fire, floods, or natural disasters.
Loss of Interest/Buyer's Remorse
Claims of loss of interest or enjoyment.
HAVE A QUESTION?
Please reach out to us at chefiq.com/support.
Need more help? We're here for you!
Contact us at support@chefiq.com or (888) 593-1701.
OTHER LIMITATIONS:
ALL WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS,
IMPLIED AND STATUTORY, ARE HEREBY DISCLAIMED. ALL
IMPLIED WARRANTIES OF MERCHANTABILITY AND FIT-
NESS FOR A PARTICULAR PURPOSE ARE HEREBY
DISCLAIMED, PROVIDED THAT IF ANY IMPLIED WARRANTY
OF ANY KIND IS REQUIRED BY ANY JURISDICTION,
INCLUDING MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, THE DURATION OF SUCH
IMPOSED IMPLIED WARRANTY IS LIMITED TO ONE (1) YEAR.
EXCEPT WHERE SUCH LIABILITY IS REQUIRED BY LAW,
THIS WARRANTY DOES NOT COVER, AND chefiqlo SHALL
NOT BE LIABLE FOR, INCIDENTAL, INDIRECT, SPECIAL, OR
CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT
LIMITATION, DAMAGE TO, OR LOSS OF USE OF THE PROD-
UCT, OR LOST SALES OR PROFITS OR DELAY OR FAILURE
TO PERFORM THIS WARRANTY OBLIGATION. THE REME-
DIES PROVIDED HEREIN ARE THE EXCLUSIVE REMEDIES
UNDER THIS WARRANTY, WHETHER BASED ON CON-
TRACT, TORT OR OTHERWISE.
chefiqlo® is a registered trademark of RJ Brands, LLC.
chefiqlo Sense™ is a trademark of RJ Brands, LLC.
Smart Hub™ is a trademark of RJ Brands, LLC.
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