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EO GENIUS 2 INSTALLATION & COMMISSIONING GUIDE • VERSION 2.3.0
2024
2
EO GENIUS
INSTALLATION &
COMMISSIONING GUIDE
EOCHARGING.COM

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Summary of Contents for EO Genius 2

  • Page 1 EO GENIUS 2 INSTALLATION & COMMISSIONING GUIDE • VERSION 2.3.0 2024 EO GENIUS INSTALLATION & COMMISSIONING GUIDE EOCHARGING.COM...
  • Page 2: Table Of Contents

    EO Genius 2 Installation LEDs Simple operation Preparation for installation Equipment Network (LAN) connectivity Wi-Fi connectivity Installer instructions for EO Genius 2 Charger installation instructions Selection of operation mode and CT clamp locations 4.2.1 Introduction 4.2.1.1 Prerequisites 4.2.2 Power management CT clamp locating and fitting 4.3.1...
  • Page 3 Firmware updates PEN fault detection UK smart charging regulations Offline behaviour 6.4.1 Schedules 6.4.2 Load management 6.4.3 RFID Deleting customer data Finding the device on a local network Temperature derating Hints and tips Charging station specifications EO support centre EOCHARGING.COM...
  • Page 4: Introduction

    Single Phase – 7.2kW Power Three Phase – 22kW It is important to note that the information in this document is subject to change without notice as the EO Genius 2 product evolves, please download the latest version from www.eocharging.com/support. EOCHARGING.COM...
  • Page 5: Eo Charging Ecosystem

    INSTALLATION & COMMISSIONING GUIDE 2024 EO CHARGING ECOSYSTEM The below diagram outlines our product ecosystem for the EO Genius 2, our Cloud software connect and run to create a seamless charging experience for the user. EO Web interface to EO Cloud...
  • Page 6: Quick Reference Guide

    6. Connect the CT Clamps or the ethernet cable to the front of the EO Genius 2, close the EO Genius 2 (put the rubber washers on the hex bolts) and attach the fascia (insert top first).
  • Page 7: Leds

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 LEDS LED Colour State White Bootup Flashing blue Ready Flashing green Car plugged in but not charging Green Charging Yellow Paused Cyan Random delay Flashing blue/green Firmware is updating Flashing red/green Tamper has been activated...
  • Page 8: Preparation For Installation

    WI-FI CONNECTIVITY If the Genius 2 is to use Wi-Fi for its internet connection to a back-office platform, before fitting the device in place, it is recommended that the strength and integrity of the Wi-Fi signal is checked. If a weak Wi-Fi signal is present, then there is a chance that the installation of the EO charging station may fail.
  • Page 9: Charger Installation Instructions

    3. Stepped grommets and charger mounting screws 2. Remove the EO Genius 2 from the packaging. The fascia should be put to one side and left in its wrapping. Using a long reach 4mm hex key, loosen the centre two housing securing screws followed by the four outer screws.
  • Page 10 Serial Number: eo-000000000000000000 Serial Number: EG2-000000 Wi-Fi Hotspot Login SSD: eo-000000000000000000 PWD: password21 Web Hotspot Login URL: 10.10.10.1 UN: Installer Pass: password23 Please photograph this sticker. The photo is required for the installation process. Figure 4: EO Genius 2 rear housing. EOCHARGING.COM...
  • Page 11 The number of glands required will be dependent on the specific installation requirements of each site. When fitting the charger to an EO Post, we recommend you use the rear entry aperture as it accommodates wiring through to the post wiring access port.
  • Page 12 5. Offer the base of the EO Genius 2 or the enclosed template up to the installation location. Please make sure the surface is flat and level. Level the EO Genius 2 base and mark the position of the four holes. Take the EO Genius 2 base away and drill the four holes.
  • Page 13 7. Strip and prepare the power cable and feed it into the desired entry point, depending on your installation type. The figure below shows the cable routed through the rear. Figure 7: EO Genius 2 with rear cable routing. 8. For wall mounting, either of the cable entry positions can be used. We strongly recommend the use of ferrules where multi-strand wires are being used.
  • Page 14 Figure 9: Ethernet and power cables secured to rear housing. 10. Connect the power cables to the DIN rail power connector of the EO Genius 2. Insert a small flat-blade screwdriver into the DIN rail terminal to allow the power cable to be inserted.
  • Page 15 Figure 11: DIN Rail colour coding. Figure 12: CT Clamp Wiring. CT Clamps EO provide are Red = CT1A and White = CT1B Please refer to the following sections for instructions on the correct placement of CT clamps for both single and three phase Genius 2 installations.
  • Page 16: Selection Of Operation Mode And Ct Clamp Locations

    CT clamp locations required to support it. 4.2.1 INTRODUCTION This document details the power management that is available on the Genius 2. It consists of: + Description of the power management and solar modes + Hardware configuration...
  • Page 17: Power Management

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 4.2.2 POWER MANAGEMENT MODES The Genus 2 offers the following power management modes which will dictate the placement of the CT clamp (1.4.5 or later generation firmware): 1. STATIC mode + No Load management, the charger will offer charge at its maximum capacity of 32 Amps.
  • Page 18: Ct Clamp Locating And Fitting

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 4.3 CT CLAMP LOCATING AND FITTING The supplied CT clamps will have a dual core cable attached to them with red and white wire cores. The cable also has a shield, which should be grounded.
  • Page 19: Ct Clamp Connections

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 4.3.1 CT CLAMP CONNECTIONS SINGLE PHASE CT CLAMP THREE PHASE CT CLAMP INSTALLATION INSTALLATION From charger PCB From charger PCB connection CT clamp 1 CT clamp 1 CT clamp 2 CT clamp 3...
  • Page 20: Ct Clamp Locations And Orientation

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 4.3.2 CT CLAMP LOCATIONS AND ORIENTATION The clamps have an arrow which should be orientated with the current flow, which is the flow from the supply. The orientation of the CT clamps can be verified in the info page of the Charger Web Interface by observing the current readings, see section Hardware Configuration.
  • Page 21: Three Phase Load Management

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 4.3.2.1 THREE PHASE LOAD MANAGEMENT: Three Phase CT Clamp Installation CT clamp direction INCOMING SITE CONSUMER UNIT/ MAINS METER CLAMP DISTRIBUTION BOARD CHARGER Figure 17: Three Phase CT location for Load Management and Site export...
  • Page 22: Completing Physical Installation

    2024 4.4 COMPLETING PHYSICAL INSTALLATION 11. With all cables connected position them so that you can close the EO Genius 2 front plate to the EO Genius 2 rear housing, making sure that no cables are trapped. Secure the Genius 2 cartridge to the EO Genius 2 rear chassis. We recommend starting with the two centre bolts followed by the four corner ones.
  • Page 23 EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 The image below shows a typical example of a Genius 2 system connected to a LAN. Chargers can be connected via Ethernet to an existing or standalone LAN. EO Genius 2 Power from...
  • Page 24: Cable Holster Installation

    2024 CABLE HOLSTER INSTALLATION The EO Genius 2 holster is used to securely hold your EV connector when not in use. You can install the holster wherever it is convenient, be sure not to place the charging cable under any tension when in place.
  • Page 25 EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 3. You may now drape your charging cable around your charger and place your EV connector into the holster. Figure 22: Holster Installed EOCHARGING.COM...
  • Page 26: Tn/It Wiring Connections

    INSTALLATION & COMMISSIONING GUIDE 2024 TN/IT WIRING CONNECTIONS It is possible to configure the EO Genius 2 to connect to either TN or IT grid types which are shown in the following section. Power connections on EO Genius 2 Wiring...
  • Page 27: Rfid

    INSTALLATION & COMMISSIONING GUIDE 2024 RFID The EO Genius 2 has an RFID card reader in the front of the unit Figure 23: EO Genius 2 RFID location. MAINTENANCE The EO Genius 2 should be maintained periodically. Maintenance should include physical cleaning of the unit and the pins of the socket/plug.
  • Page 28: Detailed Description Of Web Interface

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 DETAILED DESCRIPTION OF WEB INTERFACE The following section provides a detailed view of the web interface of the EO Genius 2. INFO PAGE EG203-PME-DCL Figure 24: System information page. EOCHARGING.COM...
  • Page 29 EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 This is a very useful page as it displays some important information to determine if the charging station is working as expected. This includes: + CSMS Connection State – is the charging station able to make a connection to the OCPP server.
  • Page 30: Transactions

    2. RFID White List. a. The RFID white list is only available on the Genius 2. b. It is possible to build an RFID white list for the Genius 2 charging stations. To enable a white list: I. Click enable II.
  • Page 31: Csms

    There are three modes available on the EO Genius 2 relating to RFID: + No RFID operation + Cloud Mode – authorisation is done by the cloud + Island Mode – the Genius 2 is not connected to the EO Cloud and authorisation is done locally EOCHARGING.COM...
  • Page 32: No Rfid Operation

    + Driver plugs vehicle into Genius 2 + Vehicle is put on pause + Charger sends RFID tag to the EO Cloud + EO Cloud checks and sends approval command to the EO Cloud + Charging session starts 5.3.1.3 ISLAND MODE...
  • Page 33: Smart Charging Profile

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 SMART CHARGING PROFILES Figure 27: Smart charging page. By default the charging station is programmed with a default charging schedule and a random delay in accordance to the UK Smart Charging Regulations. It is important the units are handed over to the customer with both of these features enabled.
  • Page 34: Connectors

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 CONNECTORS Figure 28: EVSE page. The page contains detailed information about the firmware and configuration of the charging station. The only installer and customer actionable item is to change the ocpp. Available status of the charger:...
  • Page 35: Network

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 NETWORK Figure 29: Network page. EOCHARGING.COM...
  • Page 36: Ethernet

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 This page contains three primary sections: + Ethernet + Wi-Fi + GSM 5.6.1 ETHERNET Figure 30: Ethernet settings. By default the ethernet port is enabled and set up for dynamic DHCP. If a static IP address is required then the DHCP switch should be set to Static and then IP address details should be entered.
  • Page 37: Wi-Fi + Adhoc

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 5.6.2 WI-FI + ADHOC The Wi-Fi device on the charging station operates in two modes: + Adhoc – configuration settings for the Wi-Fi hotspot. DO NOT modify these settings as it can cause the unit to power up without a Wi-Fi hotspot. If this happens then the only recovery route is to connect the charging station to a router using an ethernet cable.
  • Page 38: Gsm

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 5.6.3 GSM Figure 32: Modem settings. There are three settings that the installer can enter: + APN URL + Username + Password The GSM functionality works in two modes: + Primary – when the charging station powers up it then checks for an active Wi-Fi or ethernet connection.
  • Page 39: Logs

    This page shows any errors that are present in the system. This can be useful in diagnosing an issue with the charging station in the case of a fault. The EO Support team may request these data logs in the event of a charger malfunction.
  • Page 40: Admin

    + OS Restart – reboot the charger which takes roughly 2 min to complete. + SCC Logs – download the diagnostic logs. These can be analysed offline or sent to EO Support for analysis in the event of a fault.
  • Page 41: Installer

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 INSTALLER This page details a number of important support functions. Figure 35: Installer settings page. There are important options and fields that must be completed by the installer: + Timezone – set the local timezone which is important for OCPP schedules (which are sent down in UTC).
  • Page 42: Ct Clamp Configuration

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 + Tilt - This is a multi-stage process. + Ensure that the charging station is in the final mounted position i.e. it is calibrated in situ. + Enter the recommended settings – Bump=2 and Tilt=10 + Click “save all configuration and calibrate”...
  • Page 43: Ct Clamp Verification

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 5.9.2 CT CLAMP VERIFICATION The CT clamps must be fitted and oriented correctly to support the operation of the power management and solar modes. This allows the unit to determine if the site is importing or exporting power.
  • Page 44: Load Management

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 5.10 LOAD MANAGEMENT On the Load page, the installer must then select the mode that the charging station will be permanently in. Load balancing mode and Profile load management mode must correspond with the selection made from the table in section 4.2.3. Other recommended settings are shown: Figure 39: Load balancing page.
  • Page 45: Inter Charger Load Management

    EO Profile Mode Charging App 5.10.1 INTER CHARGER LOAD MANAGEMENT This is a BETA feature. Please contact EO Support for more details. 5.11 SOLAR Please contact EO support for details. EOCHARGING.COM...
  • Page 46: User Settings

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 5.12 USER SETTINGS The customer is able to change their passwords if required. However if the passwords are forgotten then it is not possible for them to be reset without a visit by an engineer.
  • Page 47: Other

    PEN FAULT DETECTION The PME variants of the EO Genius 2 have inbuilt PEN fault detection. For PME units, the ‘PEN Detection’ switch under electrical safety on the installer page will be set to ‘ON’. For non-PME units this may be set to off. To maintain warranty do not change this switch from the factory configured setting.
  • Page 48: Offline Behaviour

    RFID must have been previously authenticated. DELETING CUSTOMER DATA The only customer data that is stored by the EO Genius 2 is the customer Wi-Fi details. These can be deleted by the customer logging into the web interface of the device and then removing them from the Network page.
  • Page 49: Temperature Derating

    The charging stations have a temperature de-rating algorithm so that the charging rate of the vehicle will be reduced if the temperatures inside the unit exceed thresholds. The charging station will start reduce the charging rate by 25% if the temperatures exceed 60ºC for the EO Genius 2.
  • Page 50: Hints And Tips

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 HINTS AND TIPS Make use of the info page. This will indicate to the installer and the customer what the charging station is currently doing and is a good tool for fault diagnostics.
  • Page 51: Charging Station Specifications

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 CHARGING STATION SPECIFICATIONS Topic Note Characteristics of power supply Permanently connected to 230V input Characteristics of power supply Supplies 230V AC to the vehicle output Normal environmental conditions Can be installed indoors or outdoors...
  • Page 52 Both restricted and unrestricted Torque setting for main chassis screws Where the EO Genius 2 includes internal 6mA DC leakage protection (DCL option), then a 30mA Type A RCD must be fitted at the supply. Otherwise, a Type B RCD or equivalent Measures for protection against should be used.
  • Page 53 EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 Topic Note Rated peak withstand current (Ipk) ≤ 80kA2s Rated short time withstand current (Icw) Rated conditional short-circuit 5000A2s current of an ASSEMBLY (Icc) Maximum charging rate 32Amps per phase Important: The installer must select the RCD and earthing configuration by following the current local regulations and best practices .
  • Page 54: Eo Support Centre

    EO GENIUS INSTALLATION & COMMISSIONING GUIDE 2024 EO SUPPORT CENTRE All EO Charging technical documentation is published in the EO Resource Centre, this is found at: https://www.eocharging.com/support. Contact us to learn more about our products. Our charging experts offer technical support and are ready to help with any questions or issues.
  • Page 55 EO GENIUS 2 INSTALLATION & COMMISSIONING GUIDE • VERSION 2.3.0 2024 EOCHARGING.COM...