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Summary of Contents for Hearth and Home Technologies QUADRA-FIRE TREKKER TREKKERI-MBK
- Page 1 TREKKER TROUBLESHOOTING MANUAL (THIS MANUAL IS INTENDED FOR TRAINED & QUALIFIED DEALERS & TECHNICIANS USE ONLY) 7080-176B May 13, 2019...
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Page 2: Table Of Contents
TREKKER TROUBLESHOOTING Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. •... -
Page 3: Normal Operation Sequence
TREKKER TROUBLESHOOTING Normal Operation Sequence HEATING 1. Set user interface to desired temperature. 2. Exhaust blower turns on. 3. Igniter turns on and will preheat for approximately 2 minutes. 4. The vacuum switch closes. 5. The feed motor turns on, after the igniter preheat sequence expires. - Page 4 TREKKER TROUBLESHOOTING 7. Exhaust probe needs to sense a six degree increase per minute for two consecutive minutes. 8. Igniter turns off. (maximum igniter time is 28 minutes with retry) 9. Flame stabilization begins; appliance will feed at two second intervals for five minutes. The exhaust probe will 10.
- Page 5 TREKKER TROUBLESHOOTING 13. Feed motor turns off. 14. Exhaust blower starts the shutdown cycle; blower will SHUTDOWN run at maximum RPM for 99 seconds, purge cycle and will reduce in RPMs until shutdown sequence begins. The user interface will display shutdown. 15.
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Page 6: Error Codes
TREKKER TROUBLESHOOTING Error Codes FEED ERROR MISSED IGNITION ERROR # ERROR CODE WILL BE DISPLAY ON THE SCREEN OF THE USER INTERFACE 1. CHECK HOPPER 1. CHECK HOPPER 1. SEE MANUAL FOR FUEL LEVEL FUEL LEVEL MORE INFORMATION 2. CLEAN FIREPOT 2. - Page 7 TREKKER TROUBLESHOOTING UI DISPLAY ERROR POSSIBLE CAUSE POSSIBLE SOLUTIONS Clean appliance and venting per owner’s Appliance is dirty manual Convection blower needs to be Clean convection blower (see owners manual) ERROR 8 cleaned EXHAUST OVER- Feed motor locked in the ON position See section 9 Feed System on page 18 TEMP ERROR 1.
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Page 8: Wireless User Interface
TREKKER TROUBLESHOOTING Wireless User Interface HEATING IS USER INTERFACE RESPONDING WHEN USER INTERFACE RING IS PRESSED SHOWING IS USER INTERFACE FOR 5 SECONDS? CONNECTED TO RESPONDING WHEN BLUETOOTH KEY? FACE IS PRESSED FOR 5 SECONDS? USER INTERFACE IS FUNCTIONING PROPERLY REFER TO BLUETOOTH KEY SECTION ON PAGE... -
Page 9: Diagnostics Screen
TREKKER TROUBLESHOOTING Diagnostics Screen 8:30 AM DIAGNOSTICS Tstat (thermostat) Heat Level shows current and STOVE STATUS shows current and set temperatures set heat level TSTAT HEAT LEVEL Exhaust Blower EXHAUST 1900 1900 BLOWER shows current and Exhaust Temp EXHAUST set RPM ranges TEMP shows current exhaust temperature... -
Page 10: Bluetooth Key
TREKKER TROUBLESHOOTING Bluetooth Key IS BLUE LIGHT ON THE BLUETOOTH IS THERE KEY? DOES USER POWER TO THE INTERFACE SHOW APPLIANCE? PAIRED? MANUALLY PAIR DEVICE SYSTEM IS PLUG IN APPLIANCE UNPLUG USB REPAIRED EXTENSION CABLE FROM CONTROL BOARD AND PLUG IN BLUETOOTH DIRECTLY INTO THE CONTROL... -
Page 11: Test Point
TREKKER TROUBLESHOOTING Test point May 13, 2019 7080-176B... -
Page 12: Exhaust Blower
TREKKER TROUBLESHOOTING Exhaust Blower PLUG STOVE IN CHECK WIRE CONNECTIONS CHECK FOR IS THE BLOWER FROM BLOWER TO AIR PATH RUNNING? RESTRICTIONS. CONTROL BOARD REPAIR OR REPLACE THE GOOD WIRE HARNESS IS THE BLOWER & EXHAUST SYSTEM CLEAN? CLEAN THE BLOWER AND EXHAUST PATHS IS THERE 75 VAC... - Page 13 TREKKER TROUBLESHOOTING EXHAUST BLOWER Test points Test points EXHAUST TEMP PROBE Test points Test points BLUE ORANGE HALL SENSOR/ENCODER (HALL SENSOR/ENCODER) IT IS LOCATED ON TOP OF THE BLOWER. EXHAUST BLOWER VOLTS WILL RANGE FROM 80 VAC TO 90 VAC (STABLE 84 VAC TO 86 VAC) ON ANY POWER LEVEL DEPENDING ON THE LOAD PUT ON THE BLOWER TO MAINTAIN A CERTAIN RPM.
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Page 14: Igniter
TREKKER TROUBLESHOOTING Igniter TURN THE USER INTERFACE ON ADJUST SET TEMPERATURE ABOVE ROOM TEMPERATURE CONNECT A MULTIMETER TO THE IGNITER IS THE IGNITER GETTING HOT AFTER 60 IS THERE CONTINUITY SECONDS? PRESENT? CONNECT A MULTIMETER REPLACE THE TO THE IGNITER WIRE IGNITER HARNESS IS VOLTAGE PRESENT? -
Page 15: Voltage Test Points
TREKKER TROUBLESHOOTING IGNITER Voltage & continuity test points Voltage test points IGNITER SPECS: 300W /// 115 VAC RESISTANCE: 48 OHMS May 13, 2019 7080-176B... -
Page 16: Firebox Vacuum & Vacuum Switch
TREKKER TROUBLESHOOTING Firebox Vacuum & Vacuum Switch TURN ON THE EXHAUST BLOWER DOES THE DID THE VACUUM SWITCH FIREBOX TOGGLE FROM VACUUM REACH OPEN TO .04 INCHES OF CLOSED? WATER COLUMN OR HIGHER? CHECK DOOR GASKETS, CLEAN HEAT EXCHANGER & COMPLETE EXHAUST SYSTEM. - Page 17 TREKKER TROUBLESHOOTING 1. INSTALL A VACUUM “T” BETWEEN THE INCHES OF WATER COLUMN. LONG VERTICAL VENT RUNS WILL PRODUCE GREATER VACUUM SWITCH AND DROP TUBE. VACUUM COMPARED TO HORIZONTAL RUNS. 2. INSTALL THE VACUUM GAUGE TO THE “TEE”. 3. DISCONNECT THE CONNECTOR FOR THE HALL SENSOR FROM THE TECH TIPS: LOW VACUUM CAN BE THE RESULT OF A...
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Page 18: Feed System
TREKKER TROUBLESHOOTING Feed System TECH TIP: MAKE SURE THE FEED SYSTEM IS CLEAN AND FREE OF OBSTRUCTIONS BEFORE TROUBLESHOOTING. TURN ON THE USER INTERFACE AFTER 2 MIN, CHECK HOPPER SWITCH IS THE AUGER TURNING? GOOD REPLACE THE HOPPER SWITCH CHECK VACUUM SWITCH REPLACE GOOD THE VACUUM... -
Page 19: Feed Motor
TREKKER TROUBLESHOOTING WHITE FEED MOTOR Test points VACUUM SWITCH HOPPER SWITCH ORANGE SNAP DISC Test points #2 SNAP DISC IS NORMALLY CLOSED UNLESS THE STOVE GETS TOO HOT. HOPPER SWITCH IS CLOSED WHEN THE HOPPER LID IS CLOSED. VACUUM SWITCH IS CLOSED WHEN THE EXHAUST BLOWER IS ON. FEED MOTOR RUNS ON 115 VAC. -
Page 20: Exhaust Probe
TREKKER TROUBLESHOOTING Exhaust Probe PROBE IS LOCATED ON THE EXHAUST BLOWER HOUSING. SET MULTIMETER TO 400K OHMS. REMOVE PROBE CONNECTION FROM THE CONTROL BOARD AND TAKE A READING. PLUG BACK INTO BOARD WHEN DONE. IS IT READING INSPECT PROBE AROUND 80K TURN THE USER MOUNT ON TO 110K OHMS... - Page 21 TREKKER TROUBLESHOOTING Test point EXHAUST TEMP PROBE AT ROOM TEMPERATURE, THE EXHAUST PROBE WILL READ AROUND 100K OHMS. AS HEAT IS APPLIED TO THE PROBE, THE OHMS READING WILL CONTINUE TO GET SMALLER. May 13, 2019 7080-176B...
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Page 22: Convection Blower
TREKKER TROUBLESHOOTING Convection Blower TECH TIP: INSTALLING A JUMPER WIRE ON THE EXHAUST PROBE CONNECTION ON THE BOARD WILL ALSO TURN THE CONVECTION BLOWER ON. IS THE EXHAUST PROBE SENSOR PROPERLY SECURED TO THE EXHAUST BLOWER? APPLY HEAT CHECK TO EXHAUST IS THE BLOWER BLOWER WIRE PROBE... - Page 23 TREKKER TROUBLESHOOTING CONVECTION Test points for BLOWER checking voltage Test points for checking voltage Jumper wire location EXHAUST TEMP PROBE CONVECTION BLOWER VOLTS RANGE: 62VAC TO LINE VOLTAGE (+/- 5VAC)(POWER LEVEL 1 TO POWER LEVEL 5) May 13, 2019 7080-176B...
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Page 24: Hopper Switch
TREKKER TROUBLESHOOTING Hopper Switch TURN ON THE USER INTERFACE AFTER 2 MIN, IS MAGNET IS THE AUGER CONTACTING THE TURNING? HOPPER SWITCH ADJUST MAGNET SWITCH CHECK HOPPER SWITCH WIRES GOOD SYSTEM IS REPAIRED REPLACE THE HOPPER SWITCH CHECK SWITCH FOR CONTINUITY GOOD SYSTEM IS... - Page 25 TREKKER TROUBLESHOOTING Hopper Switch Testing Methods OPTION 1 RUN CONTINUITY TEST ON HOPPER SWITCH. GOOD = CLOSES WITH MAGNET FAIL = STAYS OPEN WITH MAGNET WHITE FEED MOTOR VACUUM SWITCH HOPPER SWITCH ORANGE SNAP DISC Test points OPTION 2 REMOVE HOPPER SWITCH FROM WIRING AND CLOSE CIRCUIT WITH JUMP WIRE.
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Page 26: General Specifications
TREKKER TROUBLESHOOTING General Specifications CONVECTION BLOWER VOLTS 62V TO LINE LOW TO HIGH (VAC) VOLTAGE EXHAUST BLOWER VOLT RANGE (80 VAC TO 90 VAC; STABLE 84 VAC TO 86 VAC) & RPM HEAT LEVEL 1 ~1400RPM HEAT LEVEL 2 ~1625RPM HEAT LEVEL 3 ~1850RPM HEAT LEVEL 4... -
Page 27: Service Repair Tools
TREKKER TROUBLESHOOTING Service Repair Tools 1. MULTIMETER Used for taking volt reading or doing continuity tests. 2. MAGNEHELIC OR DIGITAL VACUUM GAUGE Used for taking firebox vacuum readings in inches of water column. Range of the gauge needs to be from zero to .50 inches of water column. A vacuum hose and a “T” will also be needed. -
Page 28: Wire Diagram
TREKKER TROUBLESHOOTING Wire Diagram IGNITER FEED MOTOR VACUUM HOPPER SNAP SWITCH SWITCH DISC EXHAUST BLOWER CONVECTION BLOWER NEUTRAL 110 V LINE SNAP DISC FUSE EXHAUST TEMPERATURE SERIAL PORT (SERVICE & BLUETOOTH CABLE) ENCODER (SPEED SENSOR) 7080-176B May 13, 2019... -
Page 29: Notes
TREKKER TROUBLESHOOTING Notes May 13, 2019 7080-176B... - Page 30 CONTACT INFORMATION Hearth & Home Technologies 352 Mountain House Road Halifax, PA 17032 Division of HNI INDUSTRIES Please contact a HHT Service Technician with any questions or concerns. For the number of a HHT Service Technician log onto www.myHHT.com. 7080-176B May 13, 2019...
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