To fix the keyboard disappearing issue on your Samsung Galaxy A13 5G, try the following steps:

1. Reset the Keyboard Settings:
- Go to Settings > General Management > Samsung Keyboard settings.
- Tap Reset to default settings and confirm.

2. Enable Google Voice Typing:
- Open the Samsung keyboard and tap Voice input.
- If the keyboard disappears, go to Settings > Google Voice typing settings and check options like Languages and Block offensive words.

3. Check for Software Updates:
- Go to Settings > Software update > Download and install.

4. Restart the Device:
- Press and hold the Power button, then tap Restart.

5. Clear Keyboard Cache and Data:
- Go to Settings > Apps > Samsung Keyboard.
- Tap Storage, then Clear cache and Clear data.

If the issue persists, consider using a third-party keyboard from the Galaxy Store or Google Play Store.

This answer is automatically generated

albert e. bowie

July 16, 2025

I had to change my password. I changed it to connect the dots. It worked for a bit then and opened but now it will not connect.

Summary of Contents for Samsung GALAXY A13 5G

Page 1 SAMSUNG GALAXY A13 5G USER GUIDE...
Page 2: Table Of Contents
Contents Features Biometric security | Dark mode Getting started Device layout: Galaxy A13 5G Set up your device: Charge the battery Start using your device: Turn on your device | Use the Setup Wizard | Bring data from an device | Lock or unlock your device ...
Page 3 Accounts: Add an account | Account settings | Remove an account | Backup and restore | Google settings Backup: Samsung account | Google Account | External storage transfer Accessibility: Recommended for you | TalkBack | Spoken assistance Visibility enhancements Hearing enhancements ...
Page 4: Getting Started
Getting started Galaxy A13 5G Set up your device Start using your device...
Page 5 Getting started Galaxy A13 5G Microphone Flash Rear camera Front camera Volume keys Side key/ Fingerprint sensor Headphone Speaker jack USB charger/Accessory port Devices and software are constantly evolving — the illustrations you see here are for reference only.
Page 6: Set Up Your Device
Getting started Set up your device Charge the battery Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able to use your previous SIM card. Network indicators for 5G service are based on your service provider’s specifications and network availability.
Page 7: Charge The Battery
Charge the battery Your device is powered by a rechargeable battery. NOTE Wall charger sold separately. Use only Samsung-approved chargers and cables. To avoid injury or damage to your device, do not use incompatible, worn or damaged batteries, chargers or cables. Using other charging devices and batteries may not be covered under warranty and may cause damage.
Page 8: Use The Setup Wizard
Smart Switch can transfer your data using a USB cable, Wi-Fi, or computer. Visit samsung.com/smartswitch for more information. 1. From Settings, tap Accounts and backup > Bring data from old device.
Page 9: Lock Or Unlock Your Device
Getting started Lock or unlock your device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security. Side key Press to lock.
Page 10: Side Key Settings
Accounts and backup > Manage accounts. 2. Tap Add account > Google. Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps. ◌ From Settings, tap Samsung account.
Page 11: Set Up Voicemail
Getting started Add an Outlook account ® Sign in to your Outlook account to view and manage email messages. 1. From Settings, tap Accounts and backup > Manage accounts. 2. Tap Add account > Outlook. Set up voicemail You can set up your voicemail service when you access it for the first time. You can access voicemail through the Phone app.
Page 12 Getting started Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the surface of the screen and the damage will not be covered by the warranty.
Page 13: Drag And Drop
Getting started Swipe Lightly drag your finger across the screen. Swipe the screen to unlock the device. Swipe the screen to scroll through the Home screens or menu options. Drag and drop Touch and hold an item, and then move it to a new location. Drag an app shortcut to add it to a Home screen.
Page 14: Zoom In And Out
Getting started Zoom in and out Bring your thumb and forefinger together or apart on the screen to zoom in and out. Move your thumb and forefinger apart on the screen to zoom in. Move your thumb and forefinger together on the screen to zoom out. Touch and hold Touch and hold items to activate them.
Page 15: Navigation Bar
Getting started Navigation bar You may navigate your device by using either the navigation buttons or full screen gestures. Recent apps Back Home Devices and software are constantly evolving — the illustrations you see here are for reference only.
Page 16: Navigation Buttons
Getting started Navigation buttons Use buttons along the bottom of the screen for quick navigation. 1. From Settings, tap Display > Navigation bar > Buttons. 2. Tap an option under Button order to choose which side of the screen the Back and Recent apps icons display.
Page 17 Getting started To remove an icon: From a Home screen, touch and hold an app icon, and then tap Remove. ◌ NOTE Removing an icon does not delete the app, it just removes the icon from a Home screen. Wallpaper Change the look of the Home and Lock screens by choosing a favorite picture, video, or preloaded wallpaper.
Page 18 Getting started Icons Apply different icon sets to replace the default icons. 1. From a Home screen, touch and hold the screen. 2. Tap Themes > Icons, and tap an icon set to preview and download it. 3. Tap Menu > My stuff > Icons to see downloaded icons. 4.
Page 19: Home Screen Settings
Home screen. • Rotate to landscape mode: Rotate the Home screen automatically when your device’s orientation is changed from portrait to landscape. • About Home screen: View version information. • Contact us: Contact Samsung support through Samsung Members.
Page 20: Status Bar
Getting started Status bar The Status bar provides device information on the right side and notification alerts on the left. Status icons Battery full Charging Mute Vibrate Airplane mode Bluetooth active Location active Alarm Notification icons Missed calls Call in progress New message Voicemail New email...
Page 21: View The Notification Panel
Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Device settings Quick settings Notification cards View the Notification panel You can access the Notification panel from any screen. 1. Swipe down on the screen to display the Notification panel. •...
Page 22: Quick Settings
Getting started • To clear all notifications, tap Clear. • To customize notifications, tap Notification settings. 2. Drag upward from the bottom of the screen or tap Back to close the Notification panel. Finger sensor gestures You can also open or close the Notification panel by swiping up or down on the fingerprint sensor.
Page 23 Getting started Quick settings options The following options are available in Quick settings. Finder: Search the device. • Power off: Power off and Restart options. • Settings: Quickly access the device's settings menu. • More options: Reorder Quick settings or change the button layout. •...
Page 24: Face Recognition
Getting started – Times opened/Unlocks: View how many times an app has been opened each day. • Screen time goal: Set a screen time goal and view your daily average. • App timers: Set a daily limit for how long you use each app. •...
Page 25: Fingerprint Scanner
Use fingerprint recognition as an alternative to entering passwords in certain apps. You can also use your fingerprint to verify your identity when logging in to your Samsung account. To use your fingerprint to unlock your device, you must set a pattern, PIN, or password.
Page 26: Fingerprint Management
Getting started Fingerprint management Add, delete, and rename fingerprints. From Settings, tap Security and privacy > Biometrics > Fingerprints for the ◌ following options: • The list of registered fingerprints is at the top of this list. You can tap a fingerprint to remove or rename it.
Page 27: Multi Window
Getting started Multi window ™ Multitask by using multiple apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. Split screen control 1.
Page 28: Window Controls
Getting started Window controls The Window controls modify the way app windows are displayed in split screen view. 1. Drag the middle of the window border to resize the windows. 2. Tap the middle of the window border for the following options: Switch window: Swap the two windows.
Page 29: Edge Panels
Getting started Edge panels The Edge panels feature a variety of customizable panels that can be accessed from the edge of the screen. Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other information. Apps panel Configure Edge panels Edge panel position and...
Page 30 Getting started To configure Apps panel: 1. From any screen, drag the Edge handle to the center of the screen. Swipe until the Apps panel is displayed. 2. Tap Edit to add other apps to the Apps panel. • To add an app to the Apps panel, find it on the left side of the screen and tap it to add it to an available space on the right column.
Page 31 Getting started Edge panel position and style You can change the position of the Edge handle. From Settings, tap Display > Edge panels > Handle for the following options: ◌ Edge handle: Drag to change the position of the Edge handle along the •...
Page 32: Enter Text
Getting started Enter text Text can be entered using a keyboard or your voice. Expand toolbar Devices and software are constantly evolving — the illustrations you see here are for reference only.
Page 33 • Translate: Type words or sentences in the keyboard to translate them • into another language. Samsung Pass: Use biometrics for quick, secure access to your personal • data and online accounts. Grammarly: Get suggestions from Grammarly as you type.
Page 34: Configure The Samsung Keyboard
• More typing options: Customize additional typing options. Style and layout • Keyboard toolbar: View or hide the keyboard toolbar. • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.
Page 35 • Select third-party content to use: Enable third-party keyboard features. • Reset to default settings: Return keyboard to original settings and clear personalized data. • About Samsung keyboard: View version and legal information for the Samsung keyboard. • Contact us: Contact Samsung support through Samsung Members.
Page 36: Use Google Voice Typing
Getting started Use Google Voice typing Instead of typing, enter text by speaking. From the Samsung keyboard, tap Voice input and speak your text. ◌ Open Settings Devices and software are constantly evolving — the illustrations you see here are for reference only.
Page 37 Getting started Configure Google Voice typing Set customized options for Google Voice typing. 1. From the Samsung keyboard, tap Voice input. 2. Tap Settings for options. • Block offensive words: Hide potentially offensive words with asterisks. • Languages: Choose the language for the keyboard.
Page 38: Camera And Gallery
Camera and Gallery You can capture high-quality pictures and videos using the Camera app. Images and videos are stored in the Gallery, where you can view and edit them. Camera Navigate the camera screen | Configure shooting mode | Zone | Record videos ...
Page 39 Camera and Gallery Camera You can capture high-quality pictures and videos using the Camera app. From Apps, tap Camera. ◌ TIP Quickly press the Side key twice to open the Camera app. Settings Zoom Shooting modes Switch cameras Gallery Capture Devices and software are constantly evolving —...
Page 40: Camera: Navigate The Camera
Camera and Gallery Navigate the camera screen Take stunning pictures with your device’s front and rear cameras. 1. From Camera, set up your shot with the following features: • Tap the screen where you want the camera to focus. – When you tap the screen, a brightness scale appears. Drag the slider to adjust the brightness.
Page 41: Record Videos
Camera and Gallery AR Zone Access all of your Augmented Reality (AR) features in one place. From Camera, swipe to More, and then tap AR Zone. The following features ◌ are available: • AR Emoji Studio: Use AR tools to create and customize your My Emoji avatar. •...
Page 42 – A microSD card (not included) must be installed to view Storage location. • Shutter sound: Play a tone when taking a picture. Privacy Privacy Notice: View Samsung's privacy information. Permissions: View required and optional permissions for the Camera app.
Page 43 Camera and Gallery Others Reset settings: Reset the Camera settings. About Camera: View app and software information. Contact us: Contact Samsung support through Samsung Members.
Page 44 Camera and Gallery Gallery Go to the Gallery to look at the all the visual media stored on your device. You can view, edit, and manage pictures and videos. From Apps, tap Gallery. ◌ Sort images into Customize collections custom albums of pictures and videos View pictures and videos...
Page 45: View Pictures
Camera and Gallery View pictures Pictures stored on your device are viewable in the Gallery app. 1. From Gallery, tap Pictures. 2. Tap a picture to view it. Swipe left or right to view other pictures or videos. • To mark the picture as a favorite, tap Add to Favorites.
Page 46: Play Video
Camera and Gallery Play video View the videos stored on your device. You can save videos as favorites, and view video details. 1. From Gallery, tap Pictures. 2. Tap a video to view it. Swipe left or right to view other pictures or videos. •...
Page 47: Delete Pictures And Videos
Camera and Gallery Delete pictures and videos Delete pictures and videos stored on your device. 1. From Gallery, tap More options > Edit. 2. Tap pictures and videos to select them. 3. Tap Delete, and confirm when prompted. Take a screenshot Capture an image of your screen.
Page 48 Apps Using apps Samsung apps Google apps Microsoft apps...
Page 49: Using Apps
Apps Using apps Uninstall or disable apps Search for apps | Sort apps | Create and use folders | Game Booster | App settings The Apps list displays all preloaded and downloaded apps. Apps can be downloaded ™ from Galaxy Store and the Google Play store.
Page 50: Create And Use Folders
Apps Create and use folders You can make folders to organize App shortcuts on the Apps list. 1. From Apps, touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted. 2.
Page 51: App Settings
• Choose default apps: Choose which apps to use for making calls, sending messages, going to websites, and more. • Samsung app settings: View a list of Samsung apps and customize their settings. • Your apps: Tap an app to view and update information about its privacy and usage settings.
Page 52: Game Launcher
Galaxy Store or the Google Play store. Samsung Wallet Samsung Wallet lets you make payments with your device. It is accepted almost anywhere you can swipe or tap your credit card. A Samsung account is required.
Page 53 Check the status of your devices by looking at the dashboard. NOTE Non-Samsung connected device errors or defects are not covered by the Samsung warranty; contact the non-Samsung device manufacturer for support.
Page 54 Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. Unit converter Convert between measurements. Scientific mode History View past calculations. Devices and software are constantly evolving — the illustrations you see here are for reference only.
Page 55 Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. Navigation drawer Go to today’s date Search Stickers Tap to view event Add detailed event Devices and software are constantly evolving — the illustrations you see here are for reference only.
Page 56: Add Calendars
Apps Add calendars Add your accounts to the Calendar app. 1. From Calendar, tap Navigation drawer. 2. Tap Manage calendars > Add account and select an account type. 3. Enter your account information and follow the prompts. TIP Accounts may also support email, contacts, and other features. Calendar alert style Alerts from the Calendar app can be set to different styles.
Page 57 Apps Clock The Clock app offers features for keeping track of time and setting alarms. Add alarm Turn alarm on or off Devices and software are constantly evolving — the illustrations you see here are for reference only.
Page 58: Delete An Alarm
Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified. 1. From Clock, tap Add alarm. 2. Tap the following items to configure an alarm: • Time: Set a time for the alarm. •...
Page 59: Alarm Settings
Apps Alarm settings You can receive notifications for upcoming alarms. 1. From Clock, tap More options > Settings. 2. Tap Upcoming alarm notification to choose the number of minutes before an upcoming alarm.
Page 60: World Clock
Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. Search Find a particular place. Globe City Drag to spin and View the current see times around time and add to the world.
Page 61: Weather Settings
Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities. 1. From Clock, tap World clock. 2. Tap More options > Time zone converter. 3.
Page 62: Preset Timer
Apps Timer Set a countdown timer for up to 99 hours, 59 minutes, and 59 seconds. 1. From Clock, tap Timer. 2. Use the keypad and tap Hours, Minutes, and Seconds to set the Timer. 3. Tap Start to begin the Timer. •...
Page 63 More options > Settings. ◌ • Permissions: View required and optional permissions for the Clock app. • Customization Service: Sign in to your Samsung account to customize personal content in supported apps. • Contact us: Contact Samsung support through Samsung Members.
Page 64 Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. Add profile picture Add, delete, and expand fields Devices and software are constantly evolving — the illustrations you see here are for reference only.
Page 65: Create A Contact
Apps Create a contact 1. From Contacts, tap Create contact. 2. Enter details for the contact, and then tap Save. Edit a contact When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contact’s list of information. 1.
Page 66: Create A Group
Apps Show contacts when sharing content Share content directly with your contacts from within any app. Once enabled, your frequent contacts are displayed in the Share window. From Settings, tap Advanced features > Show contacts when sharing content, ◌ and tap to enable the feature.
Page 67: Delete A Group
Apps Send an email to a group Send an email to members of a group. 1. From Contacts, tap Show navigation menu > Groups, and then tap a group. 2. Tap More options > Send email. 3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.
Page 68 Apps Import contacts Import contacts to your device as vCard files (VCF). 1. From Contacts, tap Show navigation menu > Manage contacts. 2. Tap Import contacts and follow the prompts. Export contacts Export contacts from your device as vCard files (VCF). 1.
Page 69: Emergency Contacts
Apps Emergency contacts Emergency contacts can be called even when your device is locked. From Settings, tap Safety and emergency > Emergency contacts. ◌ • Add member: Choose contacts on your phone as your emergency contacts. • Show on Lock screen: Show emergency contacts on the Lock screen for quick access in an emergency.
Page 70 Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure web browsing features that allow you to browse faster, protect your privacy, and enhance your browsing experience. Add to Bookmarks Reload webpage...
Page 71 1. From Internet, tap Bookmarks. 2. Tap a bookmark entry. Save a webpage There are several options to save a webpage in the Samsung Internet app. From Internet, tap Tools > Add page to for the following options: ◌ • Bookmarks: Add the webpage to your Bookmark list.
Page 72: Share Pages
Apps Share pages Webpages can be shared with your contacts. From Internet, tap Tools > Share, and follow the prompts. ◌ Secret mode Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows.
Page 73: Message Search
Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. Options may vary by service provider. From Messages, tap Compose new message. ◌ Open More options Record voice message Add attachments Message search...
Page 74: Delete Conversations
Apps Delete conversations You can remove your conversion history by deleting conversations. 1. From Messages, tap More options > Delete. 2. Tap each conversation you want to delete. 3. Tap Delete all, and confirm when prompted. Emergency messaging Send a message with pictures and audio to your emergency contacts. From Settings, tap Safety and emergency >...
Page 75: Message Settings
Apps Earthquake alerts Receive alerts when an earthquake is detected nearby. This feature is not available in all areas. From Settings, tap Safety and emergency > Earthquake alerts. ◌ Message settings Configure the settings for text and multimedia messages. From Messages, tap ...
Page 76 Apps My Files View and manage files stored on your device, including images, videos, music, and sound clips. You can also access and manage files saved to your cloud accounts and SD card, if supported. Search Storage locations Additional locations, such as an SD card, are displayed here if supported.
Page 77: File Groups
Apps File groups Files stored in the device are organized into the following groups: • Recent files: View recently accessed files. • Categories: View your files based on the file type. • Storage: View files saved on your device, optional SD card, and cloud accounts. –...
Page 78 Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. Contact your service provider for more information. The actual appearance of the Phone app screen and available options varies by service provider. Access voicemail Make a call Make a video call Devices and software are constantly evolving —...
Page 79: Answer A Call
Apps Calls The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Make a call Use your phone to make and answer calls from a Home screen. From Phone, enter a number on the keypad and tap Call.
Page 80 Apps Decline a call You can choose to decline an incoming call. If you are using an app, a pop-up screen is displayed for the incoming call. On the incoming call screen, drag Decline to the left to reject the call and send ◌...
Page 81 Apps Multitask If you exit the call screen to use another app, your active call is indicated in the Status bar. To return to the call screen: ◌ Drag the Status bar down to display the Notification panel and tap the call. To end a call while multitasking: ◌...
Page 82: Manage Calls
Apps Manage calls Your calls are recorded in a call log. You can set up speed dials, block numbers, and use voicemail. Call log The numbers of the calls you have dialed, received, or missed are stored in the Call log.
Page 83: Speed Dial
Apps Speed dial You can assign a shortcut number to a contact for speed dialing their default number. 1. From Phone, tap Keypad > More options > Speed dial numbers. The Speed dial numbers screen displays the reserved speed dial numbers. 2.
Page 84: Phone Settings
Apps TIP The emergency telephone number can be dialed even if the phone is locked, allowing anyone to use your phone to call for help in an emergency. When accessed from a locked screen, only the emergency calling feature is accessible to the caller.
Page 85: Samsung Health
For more information, visit samsung.com/us/support/owners/app/samsung-health. NOTE The information gathered from this device, Samsung Health, or related software is not intended for use in the diagnosis of disease or other conditions, or...
Page 86: Before You Start Exercising
Before you start exercising Although the Samsung Health application is a great companion to your exercise routine, it is always best to make sure you consult with your physician before beginning any exercise regimen. While moderate physical activity, such as brisk...
Page 87: Samsung Notes
Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. Insert Assign a title Navigate up Set text options...
Page 88 3. Use the text options to create content while audio is being recorded. Edit notes Make edits to notes you create. 1. From Samsung Notes, tap a note to view it. 2. Tap Edit and make changes. 3. When you are finished, tap Navigate up.
Page 89: Notes Menu
Samsung Notes settings: View settings for the Samsung Notes app. • • All notes: View all notes. • Shared notes: View notes shared with your contacts through your Samsung account. • Trash: View deleted notes for up to 15 days. ...
Page 90: Google Apps
Apps Google apps The following Google apps may be preloaded on your device. Apps can be ™ downloaded from the Google Play store. Chrome | Drive | Gmail | Google | Google TV | GPay | Maps | Meet | Photos | Play Store ...
Page 91 Apps GPay Pay with your Android phone at participating stores and within mobile apps with ™ Google Pay Visit support.google.com/pay to learn more. Google TV Watch movies and TV shows purchased from Google Play. You can also view videos saved on your device. Visit support.google.com/googletv to learn more.
Page 92: Play Store
Apps Play Store Find new apps, movies and TV shows, music, books, magazines, and games in the Google Play store. Visit support.google.com/play to learn more. YouTube ™ Watch and upload YouTube videos right from your device. Visit support.google.com/youtube to learn more. YT Music Stream and browse playlists, albums, and artists from YouTube Music.
Page 93: Microsoft Apps
Apps Microsoft apps The following Microsoft apps may be preloaded on your device. Apps can be downloaded from Galaxy Store and the Google Play store. Outlook | Microsoft 365 | OneDrive Outlook Access email, calendar, contacts, tasks, and more in Outlook. See Add an Outlook account.
Page 94 Apps Microsoft 365 Enjoy the Word, Excel, and PowerPoint apps on your mobile device with the Microsoft 365 app. OneDrive ® Store and share photos, videos, documents, and more in your free online OneDrive account—accessible from your personal computer, tablet, or phone.
Page 95: Settings
Settings Access Settings Connections Sounds and vibration Notifications Display Lock screen and security Accounts Device maintenance Accessibility Other settings...
Page 96: Access Settings
Settings Access Settings There are a couple of ways to access your device settings. From a Home screen, swipe down and tap Settings. — From Apps, tap Settings. — Search for Settings If you are not sure exactly where to find a certain setting, you can search for it. 1.
Page 97: Connect To A Hidden Wi-Fi Network
Settings Connect to a hidden Wi-Fi network If the Wi-Fi network you want is not listed after a scan, you can still connect to it by entering the information manually. Ask the Wi-Fi network administrator for the name and password before you begin. 1.
Page 98: Advanced Wi-Fi Settings
Wi-Fi. 2. Tap More options > Advanced settings for the following options: • Sync with Samsung Cloud/account: Sync Wi-Fi profiles with your Samsung account. • Show Wi-Fi pop-up: Alert me that Wi-Fi is available when opening apps.
Page 99: Disconnect From Wi-Fi Direct
Settings Disconnect from Wi-Fi Direct Disconnect your device from a Wi-Fi Direct device. From Settings, tap Connections > Wi-Fi > More options > Wi-Fi Direct. Tap a ◌ device to disconnect it. Bluetooth You can pair your device to other Bluetooth-enabled devices, like Bluetooth headphones or a Bluetooth-enabled vehicle infotainment system.
Page 100: Unpair From A Bluetooth Device
2. Tap Advanced settings or More options > Advanced settings for the following options: Sync with Samsung Cloud/account: Sync files transferred through Bluetooth with your Samsung account. Phone name: Change the name of your device for Bluetooth connections. Received files: View a list of files received using Bluetooth.
Page 101: Nfc And Payment
Settings NFC and payment Near Field Communication (NFC) allows you to communicate with another device without connecting to a network. This technology is used by Android Beam and certain payment apps. The device that you are transferring to needs to support NFC, and it needs to be within four centimeters of your device.
Page 102: Mobile Networks
Settings Mobile networks Use Mobile networks to configure your device's ability to connect to mobile networks and use mobile data. Options may vary by service provider. From Settings, tap Connections > Mobile networks. ◌ • Mobile data: Enable mobile data usage. •...
Page 103: Monitor Mobile Data
Settings Turn on Data saver Use Data saver to reduce your data consumption by preventing selected apps from sending or receiving data in the background. 1. From Settings, tap Connections > Data usage > Data saver. 2. Tap to turn on Data saver. •...
Page 104: Configure Mobile Hotspot Settings
• Security: Choose the security level for your Mobile hotspot. • Advanced: Configure additional Mobile hotspot settings. Auto hotspot Share your hotspot connection automatically with other devices signed in to your Samsung account. 1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.
Page 105: Nearby Device Scanning
Settings Tethering You can use tethering to share your device’s Internet connection with another device. Options may vary by service provider. 1. From Settings, tap Connections > Mobile hotspot and tethering. 2. Tap an option: • Tap Bluetooth tethering to share your device’s Internet connection using Bluetooth.
Page 106: Virtual Private Networks
Settings Virtual Private Networks A Virtual Private Network (VPN) allows you to connect to a private secured network from your device. You will need the connection information from your VPN administrator. 1. From Settings, tap Connections > More connection settings > VPN. 2.
Page 107: Connected Devices
From Settings, tap Connected devices for the following features: ◌ • Quick Share: Allow anyone with a Samsung account to share files with your device. • Auto switch Buds: Automatically switch your Galaxy Buds from another device to this device when you make a call, answer a call, or play media.
Page 108: Sounds And Vibration
Settings • Continue apps on other devices: Pick up where you left off on your Galaxy devices that are signed in to your Samsung account. • SmartThings: Use your device to connect to an ecosystem of smarter living solutions. • Android Auto: Connect your device and compatible car displays so that you can focus on driving.
Page 109 – Touch interactions: Vibrate when you tap navigation buttons or touch and hold items on the screen. – Dialing keypad: Vibrate when dialing numbers on the Phone keypad. – Samsung keyboard: Vibrate when typing with the Samsung keyboard. – Charging: Vibrate when a charger is connected.
Page 110: Use Volume Keys For Media
Settings Use Volume keys for media Set the default action of the Volume keys to control the media sound volume rather than whichever sound type is in use. 1. From Settings, tap Sounds and vibration > Volume. 2. Tap Use Volume keys for media to enable this feature. Media volume limit Limit the maximum output of the device’s volume while using Bluetooth speakers or headphones (not ...
Page 111: Notification Sound
• Dialing keypad: Play a tone when dialing numbers on the Phone keypad. • Samsung keyboard: Play a sound when typing with the Samsung keyboard. • Charging: Play a sound when a charger is connected. • Screen lock/unlock: Play a sound when you lock or unlock the screen.
Page 112: Adapt Sound
Settings Equalizer Choose an audio preset that is customized to different genres of music, or manually change your audio settings. 1. From Settings, tap Sounds and vibration > Sound quality and effects. 2. Tap Equalizer to choose a music genre. Adapt sound Customize the sound for each ear and enhance your listening experience.
Page 113: App Notifications
– Apps to show as brief: Choose apps to show as brief notifications. – Edge lighting style: Choose a style of edge lighting for notifications. – Color by keyword: Choose custom colors for notifications containing keywords that matter to you. • Detailed: Enable the default Samsung Notification settings.
Page 114: Do Not Disturb
Settings Do not disturb Do not disturb allows you to block sounds and notifications while this mode in turned on. You can also specify exceptions for people, apps, and alarms. You can also set a schedule for recurring events like sleep or meetings. From Settings, tap Notifications >...
Page 115 Settings • Conversations: View conversation notifications. Touch and hold a conversation notification to mark it as priority, set it as alerting, or silent. • Floating notifications: Enable floating notifications in either Bubbles or Smart pop-up view. • Suggest actions and replies for notifications: Get applicable suggestions for actions to notifications and replies to messages.
Page 116: Dark Mode
Settings Display You can configure the screen brightness, timeout delay, font size, and many other display settings. Dark mode | Screen brightness | Motion smoothness | Eye comfort shield | Font size and style | Screen zoom | Full screen apps ...
Page 117: Font Size And Style
Settings Motion smoothness Get smoother scrolling and more realistic animations by increasing the screen’s refresh rate. 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. Eye comfort shield This feature may help you sleep better and reduce eye strain. You can set a schedule to automatically turn this feature on and off.
Page 118: Screen Timeout
Settings Full screen apps You can choose which apps you want to use in the full screen aspect ratio. From Settings, tap Display > Full screen apps and tap apps to enable this ◌ feature and customize options. Camera cutout You can hide the camera cutout area with a black bar.
Page 119: Lift To Wake
Settings • Photo frame: Display pictures in a photo frame. • Photos: Display pictures from your Google Photos account. 3. Tap Preview for a demonstration of the selected Screen saver. TIP Tap Settings next to a feature for additional options. Lift to wake Turn on the screen by lifting the device.
Page 120: One-Handed Mode
Mobile | Google Play Protect | Security update Permission manager | Controls and alerts Samsung Privacy | Google Privacy | Samsung Pass Secure Folder Private Share | Install unknown apps | Encrypt SD card | Password for factory data reset | Set up SIM card lock ...
Page 121: Find My Mobile
You can protect your device from loss or theft by allowing your device to be locked, tracked online, and for your data to be deleted remotely. A Samsung account is required, and Google location service must be turned on in order to use Find My Mobile.
Page 122: Google Play Protect
Security and privacy > Find My Mobile. 2. Tap to enable Find My Mobile and log in to your Samsung account. The following options are available: • Allow this phone to be found: Enable to permit this feature to find this device.
Page 123: Permission Manager
• Alert when clipboard accessed: Get an alert when an app accesses content copied to the clipboard. Samsung Privacy Send diagnostic information about your device to Samsung when you are having technical problems. 1. From Settings, tap Security and privacy > Privacy > Other privacy settings.
Page 124: Samsung Pass
Secure Folder You can create a secure folder on your device to protect private content and apps from anyone who may be using your device. You must sign in to your Samsung account to set up and use Secure folder.
Page 125: Install Unknown Apps
Settings Install unknown apps You can allow installation of unknown third-party apps from selected apps or sources. 1. From Settings, tap Security and privacy > Install unknown apps. 2. Tap to allow installation from an app or source. TIP Installing unknown third-party apps could make your device and personal data more vulnerable to security risks.
Page 126: View Passwords
Settings Set up SIM card lock You can set up a PIN to lock your SIM card, which prevents unauthorized use of your SIM card if someone attempts to use it in another device. Options may vary by service provider. From Settings, tap Security and privacy >...
Page 127: Advanced Security Settings
• Pin windows: Pin an app on your device screen, which prevents access to other features of your device. • Galaxy system app update: Configure your device to receive and install Samsung updates automatically. • Security policy updates: Keep your device secure by checking for security updates.
Page 128: App Permissions
Settings App permissions Configure permissions for apps that want to access your location information. 1. From Settings, tap Location > App permissions. 2. Tap an app and chose which location permissions to grant it. Options vary by app. Location services Location services store and use your device’s most recent location data.
Page 129: Add An Account
Safety and emergency > Emergency Location Service. 2. Tap to turn on Emergency Location Service. Accounts You can connect to and manage your accounts, including your Google Account, Samsung account, email, and social networking accounts. Add an account | Account settings | Remove an account ...
Page 130: Remove An Account
Backup and restore You can configure your device to back up data to your personal accounts. Samsung account You can enable backup of your information to your Samsung account. Options may vary by service provider. From Settings, tap Accounts and backup and tap an option under Samsung ◌...
Page 131: Device Maintenance
Settings Device maintenance View the status of your device’s battery, storage, and memory. You can also automatically optimize your device’s system resources. Quick optimization | Battery | Storage | Memory | Advanced device care options | Language and input | Date and time ...
Page 132 Settings Storage View your storage capacity and detailed usage by category and file type. You can also mount, unmount, or format an optional microSD card (not included). From Settings, tap Battery and device care > Storage. ◌ • Tap a category to view and manage files. SD card Once an optional microSD card (not included) has been installed in your device, the card is displayed in the Storage setting.
Page 133 Settings Format an SD card When formatting an SD card, you should back up all files that are stored on the card because formatting the SD card deletes ALL stored files. 1. From Settings, tap Battery and device care > Storage. 2.
Page 134: Language And Input
More options: – Add to Apps screen: Display the icon for Device care on the Apps screen. – Contact us: Contact Samsung support through Samsung members. – About Device care: View version and license information about the Device care feature.
Page 135: Text-To-Speech
Voice Assistant. From Settings, tap General management > Text-to-speech for options: ◌ • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options. • Language: Set the default speech language. • Speech rate: Set the speed at which the text is spoken.
Page 136: Physical Keyboards
Settings Physical keyboards Customize options when you have a physical keyboard connected to your device (sold separately). 1. From Settings, tap General management. 2. Tap Physical keyboard, and then choose an option: • Show on-screen keyboard: Show the on-screen keyboard while a physical keyboard is also being used.
Page 137: Date And Time
Settings Passwords and autofill Save time entering information using autofill services. 1. From Settings, tap General Management. 2. Tap Passwords and autofill to view your selected services. Date and time By default, your device receives date and time information from the wireless network. Outside of network coverage, you can set the date and time manually.
Page 138: Troubleshooting
Settings Troubleshooting You can check for software updates and, if necessary, reset services on your device. Software update/System updates Check for and install available software updates for your device. Options may vary by service provider. ◌ From Settings, tap Software update/System updates for the following options: •...
Page 139: Reset Network Settings
Settings Reset network settings You can reset Wi-Fi, mobile data, and Bluetooth settings with Reset network settings. 1. From Settings, tap General management > Reset > Reset network settings. 2. Tap Reset settings, and confirm when prompted. Reset accessibility settings You can reset device accessibility settings.
Page 140: Collect Diagnostics
Device Protection is enabled. This service protects your phone from unauthorized factory data resets by requiring your Google account information to verify your identity. For more information, visit samsung.com/us/support/answer/ANS00083965. Enable Google Device Protection Adding a Google Account to your device and setting a Lock screen automatically activates Google Device Protection.
Page 141 There are accessibility settings for people who need help seeing, hearing, or otherwise operating their device. Accessibility services are special features that make using the device easier for everyone. For more information about Accessibility for Samsung products, please contact us at accessibility@sea.samsung.com. Recommended for you | TalkBack |...
Page 142: Visibility Enhancements
Settings Spoken assistance Use special controls and settings that let you navigate without needing to see the screen. 1. From Settings, tap Accessibility > Spoken assistance. 2. Tap to enable the feature, and tap an option to customize: Speak keyboard input aloud: The device will read aloud what you type on the keyboard.
Page 143 Settings • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background. • Highlight buttons: Show buttons with shaded backgrounds to make them stand out better against the wallpaper.
Page 144: Hearing Enhancements
Settings Hearing enhancements You can configure settings to help you interact with your device’s sounds, including captioning, sound balance, and hearing aid support. ◌ From Settings, tap Accessibility > Hearing enhancements and tap an option: • Real time text: Activate real-time text (RTT) calling. •...
Page 145: Touch Settings
Settings Interactions You can simplify the motions needed to answer phone calls or respond to notifications and alarms. From Settings, tap Accessibility > Interaction and dexterity and tap an option: ◌ • Answering and ending calls: – Read caller names aloud: Hear callers’ names read aloud when using Bluetooth or headsets (sold separately).
Page 146: Advanced Settings
Settings • Slow keys: Set how long a key must be held before it is recognized as a press, which helps avoid accidental key presses. • Bounce keys: Set how long to wait before accepting a second press from the same key, which helps avoid accidentally pressing the same key multiple times.
Page 147: Installed Apps
• Open source licenses: View information for the open source licenses used for Accessibility. Contact us If you have any questions or problems while using your device contact Samsung support through Samsung Members. Access community forums, error reports, remote support and more (if supported by your service provider).
Page 148: Dual Messenger
Settings Dual Messenger Use two separate accounts for the same app. 1. From Settings, tap Advanced features > Dual Messenger. 2. Tap next to supported apps to enable the feature for each app. To select which contacts have access to the secondary messenger app, tap Use separate contacts list.
Page 149: Samsung Knox
Settings Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsungknox.com/en.
Page 150: Learn More
Learn more Videos youtube.com/samsungcare Samsung Care+ samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter...
Page 151: Legal Information
READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE. Arbitration Agreement - This Product is subject to a binding arbitration agreement between you and SAMSUNG ELECTRONICS AMERICA, INC. (“Samsung”). You can opt out of the agreement within 30 calendar days of the first consumer purchase by emailing optout@sea.samsung.com or calling 1-800-SAMSUNG (726-7864) and providing the...
Page 152: Restricting Children's Access To Your Mobile Device
New Jersey 07660 Phone: 1-800-SAMSUNG (726-7864) Internet: samsung.com ©2023 Samsung Electronics Co., Ltd. Other company and product names mentioned herein may be trademarks of their respective owners. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories.
Page 153 Legal information Descriptions are based on the device’s default settings. Some content may differ depending on carrier, model, or software. The actual available capacity of the internal storage is less than the specified capacity because the operating system and default applications occupy part of the storage.
Page 154 CHARITYMOBILE.COM 1-877-474-3662...

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