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Miele Hygiene PWM 507 Operating And Installation Instructions
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Miele Hygiene PWM 507 Operating And Installation Instructions

Miele Hygiene PWM 507 Operating And Installation Instructions

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Operating and installation
instructions
Washing machine
Always read the operating instructions before setting up, installing
and commissioning the machine. This prevents both personal injury
and damage to the machine.
en-GB
M.-Nr. 12 715 020

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Summary of Contents for Miele Hygiene PWM 507

  • Page 1 Operating and installation instructions Washing machine Always read the operating instructions before setting up, installing and commissioning the machine. This prevents both personal injury and damage to the machine. en-GB M.-Nr. 12 715 020...
  • Page 2 Contents Caring for the environment ..................Warning and safety instructions................Operating the washing machine................15 Control panel........................15 Symbols on the control panel..................16 Symbols in the display....................17 Sensor controls and touch display with sensor controls.......... 18 Standard menu ....................... 18 Examples of how to operate the appliance ..............
  • Page 3 General problems......................52 The door will not open ....................53 Opening the door in the event of a blocked drain outlet and/or power cut... 54 Miele Service ......................... 57 Contact in case of malfunction ..................57 Optional accessories ..................... 57 Installation........................
  • Page 4 Contents Supervisor level......................71 Code-based access ....................... 71 Changing the code ......................71 Opening the Supervisor level..................71 Exiting the Supervisor level................... 71 Language.......................... 72 Brightness........................72 Clock display ........................72 Finish tone volume ......................72 Keypad tone volume....................... 72 Welcome tone volume....................
  • Page 5 Contents Hygiene ..........................79 Automatic dispensing ....................79 Adjustment value dosage 1–6 ..................80 COM module selection ....................80 Availability of Miele digital products................80 WiFi/LAN......................... 80 Network time ........................81 Peak load signal ......................82 Peak load prevention...................... 82 Remote..........................
  • Page 6 Miele, free of charge. By law, you are solely responsible for deleting any personal data from the old appliance prior to disposal. You are legally obliged...
  • Page 7 Miele cannot be held liable for damage caused by non-compliance with these instructions. Keep these operating instructions in a safe place and pass them on to any future owner.
  • Page 8 Warning and safety instructions Children over the age of 8 may only use the washing machine  without supervision if its operation has been clearly explained to them and they are able to use it safely. Children must be able to un- derstand and recognise the possible dangers caused by incorrect op- eration.
  • Page 9 It is most important that this basic safety requirement is tested and in case of any doubt the on-site wiring system should be inspected by a qualified electrician. Miele cannot be held liable for the consequences of an inadequate earthing system. Unauthorised repairs could result in unforeseen dangers for the ...
  • Page 10 This special lamp must only be used for the purpose it is intended for. It is not suitable for room lighting. Replacement lamps may only be fitted by a Miele authorised person or the Miele Service Department.
  • Page 11 Warning and safety instructions Do not install your washing machine in a room where temperatures  below freezing may occur. Frozen hoses may burst or split. The reliab- ility of the electronic control unit may be impaired at temperatures below freezing point. Before using the machine for the first time, check that the transit ...
  • Page 12 Special descaling agent is available from your Miele dealer or from Miele Service. Strictly ob- serve the instructions for the descaling agent. For textiles that have been treated with solvent-based detergents, ...
  • Page 13 Warning and safety instructions Only use dyes suitable for use in a washing machine. Always ob-  serve the manufacturer's instructions carefully. Colour run and dye removers contain sulphur compounds which  can cause damage such as corrosion. Do not use these products in this washing machine.
  • Page 14 Miele tumble dryer and the Miele washing machine. If installing the machine on a Miele plinth (available as an optional  accessory), please make sure you order the correct one for this wash- ing machine.
  • Page 15 Operating the washing machine Control panel a Language sensor control  e Programme selector For selecting the current user lan- For selecting the wash programme. guage. The programme selector can be The system language is displayed turned clockwise or anticlockwise. again at the end of the programme. f Button ...
  • Page 16 Operating the washing machine Symbols on the control panel Cottons  Cottons PRO Special programmes  Express  Minimum iron  Delicates  Woollens  Drain/Spin /...
  • Page 17 Operating the washing machine Symbols in the display Temperature: use the Temperature sensor control to set the temperature  of the wash programme. Spin speed: use the Spin speed sensor control to set the spin speed of  the wash programme. Extras: use the Extras sensor control to add Extras to a wash programme. ...
  • Page 18 Operating the washing machine Sensor controls and touch dis- Standard menu play with sensor controls The standard menu of a wash pro- gramme displays different values de- The sensor controls ,  and pending on the programme. Start/Stop and the sensor controls in the display respond to finger tip contact.
  • Page 19 Operating the washing machine Setting numerical values Examples of how to operate the appliance To change a numerical value, use the  and  arrows above or below the Option lists numbers you want to change. The  and  arrows on the right of the display indicate that choices are avail- ...
  • Page 20 After that, See “Installation”. they must be changed by Miele Ser- vice. Emptying the drum Complete the initial commissioning process. A swivel elbow for the drain hose and/or...
  • Page 21 Before using for the first time Reference to external appli- Confirm time request ances A reference to external hardware ap- pears. Should the clock display not be shown?  Confirm with the  sensor control. Before initial commissioning, connect the XCI box or adapter or slide a com- ...
  • Page 22 Before using for the first time The display will change to the next set- Selecting programme packages ting. Disinfection   Switching on automatic dis-  pensing Programme packages Automatic dispensing can be activated  Disinfection I  via the or the XCI box COM module...
  • Page 23 Before using for the first time Setting up a payment system Select pre-wash water If you wish to set up a payment system, read “Payment system” under “Super- visor level”.  Cold If you do not wish to set up a payment Pre-wash water system, you can skip this stage.
  • Page 24 Before using for the first time Removing the transport safety Completing the commissioning device process The display will remind you to remove To complete commissioning, the com- the transport safety device. missioning programme must be run without laundry and without detergent. ...
  • Page 25 1. Preparing the laundry Emptying pockets  Risk of explosion due to solvent- based detergents. When using solvent-based deter- gents, an explosive mixture may de- velop. Never use solvent-based detergents in the washing machine. General tips - Do not machine wash items which are specified by the manufacturer as not washable on the care label ().
  • Page 26 2. Loading the washing machine Opening the door Closing the door  Reach under the door grip and pull  Make sure that no items are caught the door open. between the door and the seal. Check the drum for foreign objects before loading it with laundry.
  • Page 27 3. Selecting a programme Selecting special programmes Switching on the washing ma- chine  Press the  control. The drum lighting will come on. The drum lighting will go out automat- ically after 5 minutes or when the pro- gramme starts. Selecting a programme Selecting standard programmes with the programme selector dial ...
  • Page 28 4. Selecting programme settings Selecting the spin speed Selecting further options You can alter the preset spin speed. You can select a delay start period or change the settings of the washing ma-  Touch the Spin speed  sensor. chine. The following will appear in the display: ...
  • Page 29 5. Adding detergent There are several options for adding de- Adding detergent tergent to the washing machine. Detergent drawer You can use any detergent that is suit- able for washing machines. Detergent dispensing Please follow the detergent manufac- turer's instructions in relation to dosage. Adding too much detergent will lead to excessive foaming.
  • Page 30 External dispensing The washing machine is pre-equipped for connecting to external detergent dis- pensing systems. A separate conversion kit for external dispensing systems is re- quired. This must be fitted by Miele Ser- vice or by a Miele Service dealer.
  • Page 31 6. Starting the programme – the end of the programme Payment system End of programme If your machine is connected to a pay- The door remains locked during the anti- ment system, the amount of payment crease phase. However, the washing required will appear in the display.
  • Page 32 Delay start The Delay start function can be used to Cancelling or changing Delay set the time until the programme starts start or the programme finish time (see  Touch the Start/Stop sensor. “Delay start” under “Supervisor level”). The following will appear in the display: Selecting the Delay start func- tion Start programme...
  • Page 33 Programme chart Standard programmes  Cottons 20 °C to 90 °C Max. load 7.0 kg Use for Cotton, linen and mixed fibre textiles - Select the temperature according to the instructions on the care label, the detergent, the type of soiling and the hygiene require- ments.
  • Page 34 Programme chart  Woollens 20 °C Max. load 2.5 kg Use for Machine-washable woollens and woollen blends - Use detergent formulated for delicates/woollens. 1200 rpm Rinses: 2 Max. load 7.0 kg / Drain/Spin - Make sure you select the appropriate spin speed. - Select the Rinse plus Extra for an additional rinse. - Drain only: select 0 rpm for the spin speed.
  • Page 35 Programme chart Programme packages You can select various programmes packages. The programmes selected from the programme packages are displayed under the Special programmes list. Disinfection/RKI  Disinfection/RKI 85 °C/15 min Max. load 7.0 kg Use for Cotton, linen and mixed fibre textiles - Thermal disinfection with a 15-minute holding time at 85 °C - Single-bath disinfection process - No water intake via the fabric conditioner compartment 1400 rpm...
  • Page 36 Programme chart  Disinfection/RKI 40 °C/20 min Max. load 7.0 kg Use for Cotton or mixed fibre textiles, sorted by colour, provided they are suitable for disinfection. - Chemo-thermal disinfection with a 20-minute holding time at 40 °C. - Single-bath disinfection process. - Use a detergent approved by the Robert Koch Institute. - No water intake via the fabric conditioner compartment.
  • Page 37 Programme chart Disinfection I 85 °C/15 min Max. load 7.0 kg  Disinfection Use for Cotton, linen and mixed fibre textiles - Thermal disinfection with a 15-minute holding time at 85 °C - No water intake via the fabric conditioner compartment 1400 rpm Extras: Pre-wash , Rinse plus  Rinses: 2 70 °C/10 min Max.
  • Page 38 Programme chart Disinfection II 80 °C/10 min Max. load 7.0 kg  Disinfection Use for Cotton, linen and mixed fibre textiles - Thermal disinfection with a 10-minute holding time at 80 °C - No water intake via the fabric conditioner compartment 1400 rpm Extras: Pre-wash , Pre-rinse  Rinses: 2 75 °C/10 min Max.
  • Page 39 Programme chart Disinfection 65 °C 65 °C Max. load 4.0 kg Use for Cotton or mixed fibre textiles, sorted by colour, provided they are suitable for disinfection. - Disinfection with a 10-minute holding time at 65 °C. - No water intake via the fabric conditioner compartment. 1400 rpm Extras: Pre-wash , Pre-rinse ...
  • Page 40 Extras You can add Extras to the wash pro- Pre-wash  grammes. A Pre-wash can be added for heavily Not all Extras can be selected with soiled laundry. Coarse soiling is every programme. If an Extra is not lis- loosened and removed before the main ted, it is not permitted for use with the wash.
  • Page 41 Special features in the programme sequence Spinning Anti-crease At the end of the programme, the drum Final spin speed continues to turn at intervals for up to When a programme is selected, the 30 minutes to help prevent creasing. maximum spin speed for this wash pro- The washing machine can be opened at gramme is shown in the display.
  • Page 42 Changing the programme sequence If you want to select a different pro- A programme cannot be cancelled or gramme: changed when operating a payment system.  Close the door.  Select the programme you want. If the washing machine is switched off ...
  • Page 43 Changing the programme sequence Adding or removing laundry Once a programme has started suc- cessfully, the washing machine cannot You can add or remove items during the recognise any adjustment to the load. first few minutes after the programme For this reason, if laundry is added or has started.
  • Page 44 Cleaning and care Cleaning the detergent drawer  Risk of electric shock. Only ever perform cleaning and main- Washing at low temperatures and the tenance work when the appliance is use of liquid detergent can lead to a disconnected from the power. build-up of mould and bacteria in the Disconnect the washing machine detergent drawer.
  • Page 45 Cleaning and care Cleaning the siphon and the channel Cleaning the detergent dispenser drawer compartment  Pull the siphon out of the  compart- ment .  Use a bottle brush to remove deter- Clean the siphon under warm running gent residues and limescale from the water.
  • Page 46 Cleaning and care Cleaning the drum, suds con- Cleaning the sealing ring tainer and drainage system By using wash programmes with tem- peratures of 60 °C or higher on a regu- lar basis and using a multi-purpose de- tergent, you can avoid a build-up of bacteria in the washing machine.
  • Page 47 Cleaning and care Cleaning the water inlet filters The washing machine has filters to pro- tect the water intake valves. Check these filters every 6 months or so. Per- form this check more often if there are frequent interruptions to the external water supply.
  • Page 48 You can save time and money in many cases, as you do not need to call Miele Service. The following tables are designed to help you to find the cause of a malfunction or a fault and to resolve it.
  • Page 49 Service city supply.  Wait at least 2 minutes before reconnecting the washing machine to the electricity supply.  Switch the washing machine on again.  Start the programme again. If the fault message appears again, contact Miele Service.
  • Page 50 Please call  Switch the washing machine on again. customer service.  If the message appears again, contact the Miele Customer Service Department. The washing machine can continue to be used.  Touch the OK sensor control.
  • Page 51 Problem solving guide An unsatisfactory wash result Problem Cause and remedy Liquid detergent does Liquid detergents usually contain no bleaching agents. not give the required They do not remove fruit, coffee, and tea stains. result.  Use a general purpose powder detergent containing a bleaching agent.
  • Page 52 Problem solving guide General problems Problem Cause and remedy The machine shakes dur- The machine feet are not level and not secured. ing the spin cycle.  Level the machine and adjust the feet correctly. Strange pump noises This is not a fault. These slurping noises occur at the can be heard.
  • Page 53  Wait until the temperature in the drum has de- or after a programme creased and the message has gone out in the dis- has been cancelled. play. The following appears in The door lock has jammed. the display:  Call Miele Service.  Door lock jammed. Call Service.
  • Page 54 Problem solving guide Emptying the drum Opening the door in the event of a blocked drain outlet and/or ..For machines with a drain pump power cut  Place a suitable container under the access flap.  Risk of electric shock. Only ever perform cleaning and main- Remove the drain filter, though not tenance work when the appliance is...
  • Page 55 Problem solving guide Cleaning the drain filter  Water damage. Once the flow of water ceases: Water will escape from the machine if you forget to replace the drain filter. Replace the drain filter correctly and tighten it securely. Opening the door ...
  • Page 56 Problem solving guide Emptying the drum Opening the door  ...In machines with a drain valve Danger of injury due to rotating drum. Reaching into a moving drum is ex- tremely dangerous. Always make sure that the drum is stationary before reaching in to re- move laundry.
  • Page 57 In the event of any faults which you can- Optional spare parts and accessories for not remedy yourself, please contact this washing machine are available from your Miele Dealer or Miele Service. Miele. Contact information for Miele Service can be found at the end of this docu- ment.
  • Page 58 *INSTALLATION* Installation Front view a Double check valves (for UK only) f Detergent drawer b Inlet hose (cold water) g Door c Inlet hose (hot water) h Access to drain filter and drain pump and emergency release d Electrical connection i Height-adjustable feet e Fascia panel...
  • Page 59 *INSTALLATION* Installation Rear view a Electrical connection g Safety caps for transit bars b Interface for communicating with ex- h Transport clips for hoses ternal devices i Drain pipe (AV version) c Socket for external dispensing sys- j Module slot (for external communica- tion module) d Drain hose (LP version) k Holder for removed transit bars...
  • Page 60 *INSTALLATION* Installation Installation locations  Installing the washer-dryer stack on a Miele plinth is not permitted. Side view Installation on a plinth 1132 The washing machine can be installed on a steel plinth (open or closed, avail- able as an optional Miele accessory) or on a concrete plinth.
  • Page 61 *INSTALLATION* Installation Transporting the washing machine to Transporting the washing ma- its installation site chine to its installation site The protruding lid at the back can be  Danger of injury from incorrect used to hold the machine when trans- transport.
  • Page 62 *INSTALLATION* Installation Installation surface Removal of transit bars A concrete floor is the most suitable in- Removing the left-hand transit bar stallation surface, being far less prone to vibration during the spin cycle than wooden floorboards or a carpeted sur- face.
  • Page 63 *INSTALLATION* Installation Removing the right-hand transit bar  Push the covers in firmly until they engage in position.  Push the cover out and turn the transit bar 90° using the open span- Securing the transit bars ner supplied.  Pull out the transit bar. ...
  • Page 64 *INSTALLATION* Installation Levelling the washing machine  Risk of damage from incorrect transport. The washing machine must stand per- fectly level on all four feet to ensure safe The washing machine may become and proper operation. damaged if moved without the transit bars in place.
  • Page 65 (optional accessory). until they sit firmly up against the The necessary reprogramming must al- housing. Please also check this for ways be carried out by Miele Service or the feet which did not need adjust- a Miele Service Dealer. ment.
  • Page 66 DIN regula- Maintenance tions. Only use genuine Miele hoses that have In the U.K. both the hot and cold wa- been tested to withstand pressure of at ter supplies must be connected to least 7000 kPa should you ever need a...
  • Page 67 Main wash water, a length of up to 5 m. Accessories are Pre-wash water and Rinse water to available from Miele or from your Miele (see “Supervisor level”). dealer. For a drain height of more than 1 m (up to a max.
  • Page 68 Conversion electricity supply and make sure that must be performed by Miele Service or they match. by an authorised Miele dealer. The washing machine may only be con- Single phase AC 230 V –...
  • Page 69 Technical data Height 850 mm Width 596 mm Width (for machines with a stainless steel 605 mm lid) Depth 714 mm Depth with door open 1132 mm Weight Approx. 100 kg Maximum floor load in operation 3000 Newton Capacity 7.0 kg dry laundry Supply voltage See data plate on back of machine Connected load See data plate on back of machine Fuse rating...
  • Page 70 UK Conformity declaration Miele hereby declares that this washing machine complies with UK Radio Equip- ment Regulations 2017, as amended. The complete text of the UK declaration of conformity is available from one of the following internet addresses: - Products, Download from www.miele.co.uk...
  • Page 71 XCI box. chine from unauthorised access. Exiting the Supervisor level Please inform Miele Service if you have forgotten your new code. Miele  Touch the  sensor or switch off the Service will have to reset the code.
  • Page 72 Supervisor level Language Keypad tone volume The display can be set to appear in one The volume of the tone that sounds of several different languages. To se- when a sensor is touched can also be lect the permanent operator language changed.
  • Page 73 Supervisor level Anti-crease "Display" switch-off status The Anti-crease function reduces To save energy, the display goes out creasing after the end of the pro- and the Start/Stop button flashes gramme. slowly. At the end of the programme, the drum Changing this setting leads to increased continues to turn at intervals for up to energy consumption.
  • Page 74 Supervisor level "Machine" switch-off status Delay start The washing machines switches itself The type of time input for the Delay off automatically. It is switched off start function can be changed or after the end of the programme/Anti- switched off. crease phase, or after being switched - Off on if no further selection is made.
  • Page 75 Supervisor level Programme name Pre-wash water When selecting a standard pro- You can select the water type for the gramme, the name of the selected pro- pre-wash. gramme is shown in the display. - Cold - On (factory default) Only cold water is used for the pre- When a programme is selected, the wash.
  • Page 76 Supervisor level First rinse water Low water pressure You can select the water type for the If the water pressure is below 100 kPa first rinse in some programmes. (1 bar), the programme will be can- celled and the fault message Check - Cold (factory default) will appear.
  • Page 77 Supervisor level Water level Cottons Wash time Pre-wash You can increase the water level for the You can increase the duration for the main wash in the Cottons programme. pre-wash in the Cottons programme. - + 0 mm wc (factory default) - + 0 min (factory default) - + 10 mm wc - + 6 min - + 20 mm wc...
  • Page 78 Supervisor level Pre-rinse Cottons Min. iron rinses A pre-rinse can be activated in the You can alter the number of rinses car- Cottons programme. ried out in the Minimum iron pro- gramme. Factory default: Off - 2 rinses (factory default) Pre-rinse Minimum iron - 3 rinses A pre-rinse can be activated in the - 4 rinses...
  • Page 79 Supervisor level Programme packages Temp reduction The selection of programmes can be The suds temperature can be reduced expanded by activating single pro- to prevent the suds from boiling too grammes from the target group pro- early in high-altitude locations. gramme packages.
  • Page 80 Adjustment value dosage 1–6 Availability of Miele digital products To respond to the tolerances that oc- The ability of Miele digital products de- cur in the pump system over time, the pends on the availability of the services dosage amount (ml/min) for the in your country.
  • Page 81 The machines are in a network and Soft AP are connected to the Internet. All ma-  Activate the function with the Miele chines are configured as slaves. Data app on your smart device within is synchronised over the Internet.
  • Page 82 However, peak-load system if this system is con- Miele recommends installing Re- nected to the washing machine via the moteUpdates. Miele XCI box.
  • Page 83 Copyrights and licences for operator Factory default: Off and control software Clean the drain pump Miele uses their own and third party software which is not subject to any so- The user sees a message when the called open source licence for the oper- drain pump filter has to be cleaned.
  • Page 84 If you wish to change the settings after Setting the feedback signal for the coin the commissioning process, please con- box. tact the Miele Customer Service De- - Factory default: Off partment. - End of programme The XCI-AD or XCI box accessory unit...
  • Page 85 Supervisor level Payment system lock FOC programmes To avoid tampering, a programme lock In coin mode, you can decide whether can be set up in programme control. If programme can be used Drain/Spin the lock is applied, the programme is for free.
  • Page 87 Tel. +971 4 3044 999, Fax. +971 4 3418 852 Dublin 24 800-MIELE (64353) Tel: (01) 461 07 10, Fax: (01) 461 07 97 E-Mail: info@miele.ae E-Mail: info@miele.ie, Internet: www.miele.ie Website: www.miele.ae Manufacturer: Miele & Cie. KG, Carl-Miele-Straße 29, 33332 Gütersloh, Germany...
  • Page 88 PWM 507 Hygiene en-GB M.-Nr. 12 715 020 / 00...