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Related Manuals for Qcells Q.HOME COMBINER
Summary of Contents for Qcells Q.HOME COMBINER
- Page 1 INSTALLATION MANUAL Q.HOME COMBINER Q.HOME COMBINER 80 G1...
- Page 2 Information in this Manual 3.1 About this Manual 3.2 Target Group 3.3 Symbols Used in this Manual Product Overview 4.1 Unpacking 4.2 Package Contents 4.3 Q.HOME COMBINER Overview 4.4 Specifications 4.5 System Diagram Installation Requirements 5.1 Installation Environment 5.2 Safety Gear 5.3 Tools Mounting Q.HOME COMBINER...
- Page 3 8.5 Wiring DER and Grid Conductors 8.6 Communication Connection 8.7 Installing the Consumption CTs 8.8 Installing a Larger PV System Power On 9.1 Turning on Q.HOME COMBINER 9.2 Checking the LED Indicator Maintenance 10.1 Q.HOME COMBINER Maintenance Commissioning the System 11.1 Q.OMMAND PRO App...
- Page 4 IMPORTANT: This product should not be used for any purpose other than the purpose described in this installation manual. Intended Use Q.HOME COMBINER is designed for residential use only and should not be used for commercial or industrial use. Q.HOME COMBINER performs the following tasks for the AC modules connected to the input / output terminals installed inside the device: Collects / distributes AC current generated from the AC modules...
- Page 5 Safety Precautions The following safety precautions and the warning messages described in this section must be observed. If any of the following precautions are not fully understood or if you have any questions, contact the Qcells Customer Support Team for guidance.
- Page 6 FCC Guideline You are cautioned that changes or modifications to this unit not expressly approved by Qcells could void the warranty. This equipment has been tested and found to comply with the limits for a Class B Digital FCC Statement Device, pursuant to Part 15 of the FCC Rules.
- Page 7 Safety Product Safety Labels The following symbols appear on the product label and are described here. Wear eye protection at all times (installation, maintenance, etc.) Follow the instructions in this manual for service and replacement. Risk of electric shock CAUTION: Hot Surface This product should not be disposed of with other household waste.
- Page 8 System Configuration Solar Configuration Q.OMMAND PRO / Q.OMMAND HOME Cloud Platform Q.HOME COMBINER G1 Q.TRON AC Main Service Panel AC Module Utility Meter Production CT Consumption CTs Household Load The Solar Configuration is comprised of an AC module (microinverter integrated solar module) and combiner, which consolidates solar modules into a single output.
- Page 9 Symbols Used in this Manual To reduce the risk of electric shock and to ensure a safe installation and operation of the Q.HOME COMBINER, the following safety symbols appear throughout this document to indicate dangerous conditions and important safety instructions.
- Page 10 Wear protective gloves to avoid injury. ■ Open the box and check for internal damage. Remove the shock absorbing packaging foam on the Q.HOME COMBINER and carefully take the product out of the box. Carefully remove the foam on the left and right sides.
- Page 11 Extension Clamp CT (pair) for customers previously (LTE-MT-MODEM-CAT4-TN) (CT-HQ-SOLID-200A-2m) (CT-JS-CLAMP-200A-25m) using celluar option (LTE-TN-DP-5Y) The items in the below table are not provided by Qcells, but can be easily purchased elsewhere. Off-the-Shelf Items Manufacturer Model Specification Details Select the appropriate circuit...
- Page 12 Product Overview Q.HOME COMBINER Overview Door Clasp Padlock Staple Enclosure Front Cover GEM Board (Gateway) Production CT Circuit Breaker GND / Neutral Bar Main Busbar Cellular Modem (optional accessory) Wi-Fi Dongle Deadfront EMS Board Breaker Position Cover...
- Page 13 Product Overview Specifications Technical Specifications For additional information, see the relevant datasheet provided at www.qcells.com/us General Product Information Model Q.HOME COMBINER 80 G1 Manufacturer Hanwha Solutions Corporation Product Warranty 5 years Country of Manufacture Vietnam Accessories And Replacement Parts Supported AC Modules (Microinverter Q.TRON BLK M-G2+ / AC...
- Page 14 Product Overview Mechanical Data Unit Up to 44 AC Modules in 1 combiner ■ (11 in series × 4 strings) Max. AC Module Connection Quantity [pcs] Up to 144 AC Modules using 1 combiner with ■ external subpanel 14.6 × 19.3 × 6.3 / height is 21.7 with mounting brackets Dimensions (W ×...
- Page 15 Center Q.HOME HUB G3 Q.HOME CORE G3 The Q.HOME COMBINER internally combines Q.TRON AC modules up to four AC branch circuits into a single ■ output. Q.HOME CORE G3 can be installed together with Q.TRON AC modules and Q.HOME COMBINER. As a ■...
- Page 16 CAUTION Install the Q.HOME COMBINER at least 3 feet (91 cm) away from the ground and in an easily accessible ■ location.
- Page 17 Installation Requirements Tools These tools are required to install Q.HOME COMBINER. Conduit 5 / 32 inch Pilot Bit Drill (with fittings and fitting tools) (or metric equivalent) Screwdrivers (Cross head driver (large and small), Socket Wrench Torque Wrench Flat head driver (large and small))
- Page 18 Mounting Q.HOME COMBINER Wall Mount Prepare the tools needed for installation in advance. Includes: Screwdriver, Stud Finder (if installing on studs), Bolts and Screws ■ Six total bolts or screws (three on top and three on bottom) are required to install Q.HOME COMBINER.
- Page 19 Mounting Q.HOME COMBINER Right Side Left Side Top Side Bottom Side...
- Page 20 Opening / Closing the Covers Opening the Front Cover To open the front cover of Q.HOME COMBINER: Pull the latches out and forward to release the Swing the front cover to the left to open it. front cover. Detaching the Front Cover If desired, the front cover may be removed during installation for convenience.
- Page 21 Opening / Closing the Covers Opening the Deadfront Cover To remove the deadfront cover from Q.HOME COMBINER: Loosen the four screws at each corner of the deadfront cover to remove (it is not necessary to completely remove the screws from the deadfront cover itself).
- Page 22 Risk of electric shock! Please refer to the figure below. The cables can be damaged when they are stuck in screws. This can lead to Q.HOME COMBINER malfunction. WARNING Restore the deadfront to the enclosure and secure in place with the four retained screws.
- Page 23 Opening / Closing the Covers Reattach the front cover. Restore, close and fully latch the front cover.
- Page 24 Connections Make sure to align the phase of the cables properly when installing. Failure ■ to ensure L1/L2 relationship is maintained correctly throughout the system installation process will prevent the system from operating and displaying CAUTION information on the monitoring portal correctly. Work on energized equipment in this system is never required.
- Page 25 Connections Power Conductor Specifications The power conductors must correspond to the AC input and output specifications for this product. Note Perform all wiring in accordance with all applicable local electrical codes, with the National Electrical Code (NEC) and ANSI / NFPA 70. Connection Wire Size [AWG] Torque [Nm / in-lbs]...
- Page 26 Connections Mounting the Circuit Breakers Q.HOME COMBINER contains one two-pole 15 A breaker that supplies the gateway. Additional breakers are required in order to connect each PV string independently. Ensure all relevant legal and jurisdictional requirements are followed. Follow the installation standards to install a circuit breaker satisfying the voltage and current specification of the AC conductor.
- Page 27 Drilling Holes to Install Conduit Conduit entries are made easily in the Q.HOME COMBINER. Using the guides provided on the following page, locate and mark the desired conduit entry points. Carefully use the pilot and step drill bits to make the desired conduit entry penetrations.
- Page 28 Bottom Do not drill Do not drill Recommended locations for conduit [Bottom side of Q.HOME COMBINER] Note It is recommended to drill three holes on the bottom side. For DER (PV or battery) For main service panel (or Q.HOME HUB)
- Page 29 8.2 Power Conductor Specifications section. Neutral Note Qcells AC modules use a two-wire system and do not use a Neutral. However, the GEM Board (Gateway) ■ in the combiner still requires a Neutral.
- Page 30 Connections To connect the AC PV Conductors: Use conductors taking into consideration the voltage drop / rise and upstream breaker or fuse. Bring in the wires from each AC branch circuit. Check L1, L2 phase location indicated on the enclosure and select the appropriate cable color. [Bottom side of circuit breaker] Note Notice that PV input location #2 L1 / L2 locations are flipped as compared to the other PV input circuit...
- Page 31 Connections #4 PV input circuit breaker is located on the other side of the main lug. The L1, L2 conductors should be placed as in the figure below. Connect L1 and L2 (usually one black and one red) from each AC branch circuit to the circuit breaker(s). Note Notice that PV input location #2 L1 / L2 locations are flipped as compared to the other PV input circuit locations.
- Page 32 Connections Communication Connection LAN / CAN Connection Note The Q.HOME SMART solution is intended for use with an internet connection. Losing connection will prevent monitoring system operation, and an extended outage (>25 days) will void the product warranty. Connect LAN, CAN LAN and CAN communication connectors are located on the bottom side of the EMS board. Note RS485 communication ports are not used.
- Page 33 Connections CAN Communication Connector Signal (High) Ground (Not used) Signal (Low) Ground (Not used) Note CAN high / low signal should be connected to pin 1 and 2. Pin 3 and 4 are not in use.
- Page 34 Connections Wi-Fi Connection (WIFI-HQ-DG-USB) 27 mm 27 mm 11 mm 27 mm 11 mm 11 mm 27 mm 27 mm 11 mm 11 mm Specifications Description Input Voltage USB 5.0 V (Nominal voltage) Ambient Temperature −40 to +65 ˚C Ambient Humidity 95 % or less Size 77.05(W) mm ×...
- Page 35 Connections Install Wi-Fi Dongle Remove the Wi-Fi dongle protective cap. Ensure the deadfront cover is restored, and locate the Wi-Fi Dongle USB port marked "WIFI". WIFI WIFI Insert the Wi-Fi dongle into the USB port.
- Page 36 To connect the CTs to the Q.HOME COMBINER, follow the steps provided in the procedure below. Note The L1 / L2 relationship is defined by the connection of the Grid Conductors to the Q.HOME COMBINER grid ■ terminals, and applies to the connection of each PV string, as well as the placement of the consumption CTs.
- Page 37 At service entrance (measuring load + PV): The consumption CTs are installed at the grid interconnection ■ point. From this position the Q.HOME COMBINER is able to measure all current coming and going from the grid, and allows the system to calculate the current being used by household loads. Installing the CTs at the service entrance is strongly recommended at sites where power control settings are required.
- Page 38 Connections Installing a Larger PV System Note The Q.HOME COMBINER product can support monitoring PV systems larger than 44 AC Modules (15kW), ■ however the additional strings must be combined in an external sub-panel, separate from the AC Combiner or Main Service Panel.
- Page 39 Potted surface Potted surface Connections Product code Product code Heat sinkable sleeve Heat sinkable sleeve labeling labeling Start wire (FL1) Start wire (FL1) Ends stripped Ends stripped & tinned & tinned Potted surface Potted surface Finish wire (FL2) Finish wire (FL2) External Production CT (CT-HQ-SOLID-200 A –...
- Page 40 Connections Details for Wiring of Added Production Metering CT O -the-Shelf combiner box SUB LOAD CENTER CT Connector on the GEM Board (Gateway) CU, 75C, 14AWG MIN MEAS CAT III OVC III (Production) Additonal Production Metering CT Cable Coding Chart Neutral Positive (P_CT) Positive (C_CT)
- Page 41 MSP by closing the MSB. Checking the LED Indicator After turning on the Q.HOME COMBINER, check the status of the LED indicator on the front. The significance of the LEDs by color and behavior is as follows : Interface / Indication...
- Page 42 Power On The FND indicator provides simplified production and reporting indications to allow system operation to be ■ indicated without needing to check the monitoring portal. When the combiner is powered on, the display turns on for 1 hour and then turns off automatically. Pressing the button will perform different functions as outlined below.
- Page 43 Do not rest tools or metal parts on top of Q.HOME COMBINER as they may ■ scratch or damage the enclosure. All maintenance work or service on the Q.HOME COMBINER must be performed by qualified personnel of the authorized service center. Note If an AC Module is replaced, or additional AC Modules are added, rerun the PLC Scan function to ensure all ■...
- Page 44 Apple App Store or Google Play Store. Scan the QR code below to access to Q.OMMAND PRO manual. Android 11.2 Q.OMMAND PRO Web To commission the product via computer web browser, visit: qommand.qcells.com 11.3 Q.OMMAND PRO Manual Scan the QR code below the access to Q.OMMAND PRO manual.
- Page 45 Only qualified personnel may service this equipment. WARNING This section contains information and procedures for troubleshooting Q.HOME COMBINER, and provides tips to identify and solve most problems that could occur with the system. This section will help narrow down the source of any problem you may encounter. Please read the following troubleshooting steps.
- Page 46 Troubleshooting Q.OMMAND Description Recommended Actions PRO App 1. Check the connection status. Microinverter not powered 2. Disconnect the DC (PV) connector (wait for 10 M007 (Internal diagnosis error) seconds) and reconnect it. 3. If error persists, replace the microinverter. 1. Check PV Module status and PV connector connection.
- Page 47 6. If the fault still occurs, contact Qcells Customer Support for further guidance. 1. Check L1 / L 2 / N connection in Q.HOME COMBINER main busbar or MSP / H ub. 2. Check the cable direction of Production CT. L1 cables...
- Page 48 Troubleshooting Q.OMMAND Description Recommended Actions PRO App 1. Check the gateway product setting value for communication. 2. Check gateway connection setting throught installer app or web. 3. Check the RS485 cable or Ethernet cable between EMS and gateway product. If there is any damage E003 GEM Board (Gateway) Connection Error to the cable, replace the cable.
- Page 49 MEMO...
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- Page 52 Hanwha Q CELLS America Inc. 1-(888) 249-7750 WEB www.qcells.com/us 300 Spectrum Center Drive, Suite 500, Irvine, CA 92618 EMAIL na.support@qcells.com Subject to change. © Qcells Installation_Manual_Q.HOME_COMBINER_2024-10_Rev02_NA...
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