Nokia 6020 Service Manual

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nokia

ONNECTING

EOPLE

Sales & Marketing, Customer Care

Service & Support Readiness, Repair Concepts

Service Manual 6020 Level 1&2

PAGE 1 (23)

CONFIDENTIAL

nokia

6020

RM-30

Transceiver characteristics:

•

Transceiver with BL-5B 760mAh Li-Ion battery pack

Environmental characteristics:

•

SERVICE MANUAL

Service Level 1&2

GSM triband 900/1800/1900 (EGSM) for E&A, APAC and Americas

GSM triband 850/1800/1900 only for Americas

Integrated VGA Camera

Color display: 27.5mmx 27.5mm active size, 65 k colors, high

resolution 128x128 active matrix

Keymat with 5(9)-way navigation key

Monoblock design with user changeable front and back covers

Integrated handsfree speaker

Push-to-talk function

Pop-port connector, IrDa

GPRS (Class 10) 3+2, 4+1, EGPRS (Class 6) 3+1, 2+2

Ringing volume: ~100 dB from 5cm distance

WAP 2.0 – xHTML over TCP/IP stack.

Talk time

Up to 3h

Lead-free soldered

RoHS compliant (Restriction on Hazardous Substances,

2002/95/EC)

Approved 2.0

MGR

9.5.2005

Standby

Note

Depends on

Up to 11days

network

parameters

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Summary of Contents for Nokia 6020

Page 1 Depends on Up to 3h Up to 11days network parameters Environmental characteristics: • Lead-free soldered • RoHS compliant (Restriction on Hazardous Substances, 2002/95/EC) SERVICE MANUAL Service Level 1&2 Service Manual 6020 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.
Page 2 FOR FORWARDING OF REPAIRS ............................... 22 ESD PROTECTION REQUIREMENTS............................23 CHANGE HISTORY Status Version No. Date Comments Draft 19.01.2005 Initial draft Approved 28.01.2005 Approval Approved 09.05.2005 Correction in Quick Trouble Shooter Part1 Service Manual 6020 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.
Page 3 1. INTRODUCTION The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to Nokia products. This Service Manual is to be used only by authorized Nokia service suppliers, and the content of it confidential.
Page 4 Use General SB-217 as a reference or overview. Please also check Nokia Partner Web Site (PWS)/Nokia Online (NOL) for latest news and files on a regular basis. Service Manual 6020 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.
Page 5 Nokia Partner Web Site Nokia Partner Web Site for EMEA region is the most important document database for all service suppliers (level 1-4). All service relevant information like e.g. Service Manuals, Service Bulletins or general instructions are available. Content is restricted according your access level.
Page 6 4. EXPLODED VIEW AND COMPONENT DISPOSAL Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on PWS/NOL. Service Manual 6020 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.
Page 7 PAGE 7 (23) Approved 2.0 ONNECTING EOPLE Sales & Marketing, Customer Care Service & Support Readiness, Repair Concepts CONFIDENTIAL 9.5.2005 5. SPARE PARTS OVERVIEW Service Manual 6020 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.
Page 8 Service Bulletins (spare parts, SWAP units and service tools) from PWS/NOL! This will ensure, that you are using up-to-date order codes only. Therefore Service Bulletins have to be checked from PWS/NOL on daily basis. Service Manual 6020 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.
Page 9 It provides controlled supply voltage and necessary connections between the phone and the Flash Device. It substitutes for the phone’s standard battery during the software update. Service Manual 6020 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.
Page 10 Wetec tweezers 22 SA-ESD Wetec tweezers 13 SA-SMD ESD Wetec tweezers PSF SA-ESD Wetec ESD brush E1211 Kaiser Fototechnik airbrush 6315 Wetec dental tool DEM83266/0 Components Scissors 323-5732 Service Manual 6020 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.
Page 11 Battery Connector side. Now, push down the bottom side of the phone, do not use When removing the phone, always start with the too much force. reverse. Service Manual 6020 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.
Page 12 8.) Take the Engine Module from the B-Cover. ® assembly, the reverse order and a Torx Plus driver ® with a torque of 28Ncm has to be used. Service Manual 6020 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.
Page 13 15.) Use a slotted screwdriver as a lever to open the 16.) Use the SS-42 to unlock the Camera Module Camera Shield. carefully. Note the guide pin when assembling. Service Manual 6020 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.
Page 14 21.) Lever out the Vibra Motor. 22.) Remove the POC Key. 23.) Remove the Volume Key. 24.) First unlock this side of the IHF Lid with SRT-6. Service Manual 6020 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.
Page 15 26.) Note, that the IHF Net stays in place during Lid. disassembly. 27.) Release the IHF Speaker carefully with a slotted screwdriver. Always use a new Speaker Adhesive when assembling. Service Manual 6020 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.
Page 16 Pads or contacts: Check optical and mechanical condition particularly regarding to corrosion. Clean with ESD brush only, if necessary. No more actions possible send product to the appropriate service supplier with higher service level. Service Manual 6020 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.
Page 17 PAGE 17 (23) Approved 2.0 ONNECTING EOPLE Sales & Marketing, Customer Care Service & Support Readiness, Repair Concepts CONFIDENTIAL 9.5.2005 11. QUICK TROUBLE SHOOTER PART 1 Service Manual 6020 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.
Page 18 PAGE 18 (23) Approved 2.0 ONNECTING EOPLE Sales & Marketing, Customer Care Service & Support Readiness, Repair Concepts CONFIDENTIAL 9.5.2005 12. QUICK TROUBLE SHOOTER PART 2 Service Manual 6020 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.
Page 19 Test was successful, if the Image appears on your Display. The camera is ok. • Select Options • • Select Delete • Select Yes • Select EXIT for Home Menu If the test is failed see Quick Trouble Shooter. Service Manual 6020 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.
Page 20 Test was successful, if you get this message on receiver device. You will not get a confirmation on sender device. • Press red End key to reach the Home Menu Service Manual 6020 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.
Page 21 After the optical check a GoNoGo test has to be carried out if the unit has been unscrewed to guarantee the functionality of the phone. Please refer to the actual information on Partner Web Site/ Nokia Care Point. When using delivered tester support files, take care of the right setup according to the tester type and product type.
Page 22 Add repair documentation e.g. filled-in service note into Fold the swap carton as shown in Spare Parts SB-004. the swap carton. There are two different sizes of swap cartons for common mobile phones. Service Manual 6020 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.
Page 23 EOPLE Sales & Marketing, Customer Care Service & Support Readiness, Repair Concepts CONFIDENTIAL 9.5.2005 18. ESD PROTECTION REQUIREMENTS Please refer to the Partner Web Site/Nokia Online document Service Supplier Requirements in folder General instructions. Conductive bags and boxes Smoking ESD compatible service tools...

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