ATESS NOVO EVA-11D-SE Quick Installation Manual

3-phase ac ev charging station
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SHENZHEN ATESS POWER TECHNOLOGY CO.,LTD
GROWATT-ATESS Industrial Park, No.23 Zhulongtian Road, Shuitian Community,
Shiyan Street, Baoan District, Shenzhen
Tel:
+86 755 2998 8492
www.atesspower.com
Web:
Email: info@atesspower.com
Revised date: 2024-05-20
ATESS NOVO EVA-11/22D-SE/PE
3-phase AC EV charging station
Quick installation guide

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Summary of Contents for ATESS NOVO EVA-11D-SE

  • Page 1 ATESS NOVO EVA-11/22D-SE/PE SHENZHEN ATESS POWER TECHNOLOGY CO.,LTD 3-phase AC EV charging station GROWATT-ATESS Industrial Park, No.23 Zhulongtian Road, Shuitian Community, Quick installation guide Shiyan Street, Baoan District, Shenzhen Tel: +86 755 2998 8492 www.atesspower.com Web: Email: info@atesspower.com Revised date: 2024-05-20...
  • Page 2 EVA series intelligent three-phase AC EV charging station is a power supply device that referred to as “ATESS”). No company or person may extract or copy part or all of this uses professional and advanced technology to provide energy supply to electric user manual without the written permission of ATESS Power Technology Co., Ltd.
  • Page 3: Table Of Contents

    Contents Product Description Load Balancing Packaging List Use excess solar power to charge your car Installation and Wiring Specification Parameter Setting Application Warranty Operation instruction and LCD description Firmware update Annex Troubleshooting EU Declaration of conformity...
  • Page 4: Product Description

    This document contains important safety information about your AC EV charging station. Please keep this file for future reference. Please read this document thoroughly before installing and using the ATESS AC EV charging station. Failure to follow safety instructions may result in electric shock, fire, serious injury or death.
  • Page 5: Packaging List

    Installation and Wiring Packaging List 3.1 Installation on the ground Name Remark 3.1.1 Open the packaging, you’ll see a charge point, a user manual, a pedestal and a Charger bag of mounting accessories. There is also an RFID card if the charge point is RFID version.
  • Page 6: Parameter Setting

    Parameter Setting 3.1.3 Fix the charge point onto the holes with expansion bolts. The input cables shall go into the pole from the bottom middle area and come out of it from the area below the cable holder. After the installation and wiring is done, connect the Charger to a computer and configure parameters via the web browser of the computer, then the Charger can be ready for using.
  • Page 7: Configure Parameters

    (2) Charger ID, this is the unique identification of the Charger. If the charger is to be connected to ATESS back-office server, this ID must be set as the serial number on the nameplate of the Charger. Otherwise the Charger cannot be registered on the server.
  • Page 8 (5) MAC address. This is the MAC address used for LAN cable connection. If the charger is Fig.9 connected to ATESS back-office server via LAN cable and the router has MAC access control, then you can put this MAC in the router to allow the charger to access server (10) Time of the charger.
  • Page 9 (11) Login password is used for web page login parameter settings,the default (16) For the charger with an integrated meter, set the meter model and address and keep the default value. password is 12345678. Fig.11 (12) Over temperature protection value, not suggested to change. Fig.16 Fig.12 (17)Set low electricity prices for charging time to reduce costs.
  • Page 10 (19) Open the function, the user's home meter provides dry contact signal, identify the (24) The charger model, can not be modified, factory default. off-peak period, reduce the charge of electricity Fig.24 Fig.19 (25) Set the output current of the charger to limit the output power of the charger. (20) Loadbalancing, sets the total power input of the home grid to avoid tripping.
  • Page 11: Operation Instruction And Lcd Description

    APP/RFID mode operation process flow Fig.32 If you are using the ATESS APP, Charging can be started/stopped by pressing the " " button on the APP. (33) Upgrade the firmware of the charger. After clicking upload, the charger will restart.
  • Page 12: Lcd Interface Introduction

    5.2 LCD interface introduction RFID mode: Charging can only be initiated or ceased by swiping RFID card Interface of stand by status. Charging mode is displayed in the lower right corner of the screen. Interface of user card information Displayed for user to check card ID and balance when swiping RFID card while EV is not connected Interface of charging status.
  • Page 13: Firmware Update

    3. Open the txt file, write “state=1” in it and save the file. Press A and B buttons 10s at the same time to enter the debugging interface, you can view IP/serial number and other information. Press either button AB to exit the screen. 4.
  • Page 14 3. Click the “browse” button and select the firmware file. Click “Upload”, then update will start automatically. During the update, the LED indicator will behave as below: First flash red and goes out with a short beep sound, during this period the firmware file is transmitted to the charger’s flash memory from the computer.
  • Page 15: Troubleshooting

    Troubleshooting 7.2 Firmware update fails 7.2.1 Firmware update failure with SD card: a. Check if the capacity is over 4G bytes,please use a SD card of less than 4GB to retry. 7.1 Troubleshoot by LED behavior or LCD display b. Check if the SD card is formatted with FAT32. c.
  • Page 16 b. Please check and input the correct WiFi SSID and password to retry. If you check the WiFi setting on the APP,please turn off and back on the charger and connect your mobile to the WiFi emitted by the charger for checking and setting. 1.
  • Page 17 (3). Right-click on Local Area Connection and click on Properties. e. Check if the charger is still connected to the computer. Please unplug it from computer otherwise the charger won’t connect to the back-office server. f. Check if server address is correct in the“Server URL” field. The correct setting is : ws://enerace-ws.atesspower.com/ocpp/ws (4).
  • Page 18 7.5 Charging issue If charging cannot start after the car is plugged in. a. Check if the red emergency stop button is pressed. b. Check what charge mode is being used. APP/RFID: Charge can only be started/stopped by APP or RFID card, and the charger must be connected to the back office server already.
  • Page 19: Load Balancing

    Load Balancing (3) Set the maximum power import value in the field of External Max limit Power(kW). To avoid nuisance tripping of the main breaker, it is suggested to set this parameter slightly Introduction lower than the max supply power of the property. e.g. the max supply power is 15kW, The charge point can monitor the total power consumption of the household during you can set the max power import to 13kW or 14kW.
  • Page 20: Use Excess Solar Power To Charge Your Car

    Use excess solar power to charge your car 9.2 Wiring To monitor the real-time power import and export, a meter is needed for this function to work properly. The charge point can work with grid-tied solar system, to detect and use the residual solar If meter is used, the wiring will be as below.
  • Page 21: Specification

    Specification (3) Select the type of meter and enter the address on the meter screen Model NOVO EVA-11/22D-SE/PE Dimension(mm) 420*270*1639(L*W*H) Weight(kg) <28 Display LCD(OPT) Casing Material Stainless steel& Engineering plastics& Tacrylic Input Voltage AC 400V Output Voltage AC 400V Max current 16A*2/32A*2 Ingress protection IP55 / IP65...
  • Page 22: Application

    Application 11.2.2 Registration and login When the user first visits, the user registration is performed by the following steps: Click the desktop icon Login page Register. When the user has an account, you can directly 11.1. APP Introduction enter the user name and password to log in. If you forget the password, you can click the login page, forget the password button, and follow the prompts to retrieve the 11.1.1 Description password through the mailbox.
  • Page 23 11.2.5 Start and stop control of charger Press “ ” to turn on / off. Note: when charger status is Preparing , you can press to start charging. 11.2.4 Charger switch and delete When you have multiple chargers, you can switch chargers by clicking the arrow. A list of chargers can be found in the account information, swipe left to delete.
  • Page 24 11.2.7 Charging record There are three Pre-set charging schemes: Duration, Amount and Energy. Users can choose one of these options. The scheme can be canceled before the start charging Press “Record” to view past charge records, including changer ID, gun number, time, time is reached.
  • Page 25 Charger Settings Charging mode: Three modes control the charging of the charger, APP, RFID and plug and charge. Solar Mode: The Solar feature works in three ways, Fast, ECO and ECO+. In ECO mode, you need to set the power that can be allowed obtain from the grid. ECO current limit: In solar mode, part of the charging energy comes from the photovoltaic and part from the grid.
  • Page 26 Authrization To manage authorized users, you can view the authorization time, account name, and delete user in the authorization management interface. Users can authorize other users to use charging stubs through authorization management. Enter the user name to authorize other users to use the chargepoint. If the person you want to authorize does not have an account, you can register for the new user by registering the new user in the upper right corner.
  • Page 27 Connect to WiFi When the charger is not connected to the server, every 60 seconds will switch to AP mode. search for the charger WiFi, and the WiFi name is the charger ID. After connecting the charger WiFi, you can enter the setting page to set the parameters of the charger. When the charger is connected to the network, you can switch to AP mode in the parameter setting, set the charger to AP mode, and then connect.
  • Page 28 (4) The following parameters can only be numbers or letters: card reader key, WiFi 11.2.10 Account Management password, Bluetooth password, 4G password, 4G APN, handshake login authorization key. Users can manage their accounts, set their avatars, change their passwords, and bind (5) The following parameters can only enter numbers, uppercase and lowercase letters, their mobile phone numbers and mailboxes.
  • Page 29: Warranty

    Shenzhen ATESS Power Technology Co.,Ltd scratching, handling, bumping, access to inappropriate voltage, etc.), or transport damage. Address: GROWATT-ATESS Industrial Park, No.23 Zhulongtian Road, Shuitian 7.Failure or damage caused by force majeure such as natural disasters (such as Community, Shiyan Street, Baoan District, Shenzhen earthquakes, lightning strikes, fires, etc.)
  • Page 30: Eu Declaration Of Conformity

    EU Declaration of conformity This declaration is issued under the sole responsibility of the manufacturer Shenzhen ATESS Power Technology Co.,Ltd. This is to declare that the products listed below have been developed, constructed and manufactured according to the following EU directives: ●...

This manual is also suitable for:

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