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Humanware BRAILLENOTE TOUCH PLUS Frequently Asked Questions Manual
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Humanware BRAILLENOTE TOUCH PLUS Frequently Asked Questions Manual

Humanware BRAILLENOTE TOUCH PLUS Frequently Asked Questions Manual

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BRAILLENOTE TOUCH PLUS
FREQUENTLY ASKED QUESTIONS
This document outlines some of the most frequently asked questions that you might have when getting
to know your BrailleNote Touch Plus.
Q: What is KeySoft?
A: KeySoft is in general the way you experience the BrailleNote Touch Plus. It is both the
environment you see when you start your Touch, such as the main menu, and various KeySoft
apps like KeyWord, etc. However, it is also the primary accessibility service which makes apps
and your experience with the Touch accessible.
For example, KeySoft handles all the speech and Braille output you receive. It also controls
TouchBraille or keyboard entry when you edit in various apps. In short, KeySoft is the interface
you experience when using your Touch, ensuring everything is both accessible and efficient
when using the device.
Speaking of efficient and simple, KeySoft includes such features as first letter navigation,
allowing you to reach various items on the screen more efficiently, just by typing their first
letter. This is especially useful if you do not know exactly where a "Next" button is located, just
type an N and KeySoft will jump to the first item that starts with N.
Q: What are the significant differences between the BrailleNote Touch
and the new BrailleNote Touch Plus?
A: Physically, the size, weight and layout of the Touch Plus has no significant differences other
than some functionality differences. However, the major difference is enclosed with both
software platform and the hardware being used inside. The BrailleNote Touch Plus now benefits
from an even faster processor; users will noticeably experience the Touch Plus to be
exponentially faster and more responsive, even the startup time has significantly been reduced.
It has also allowed the Touch Plus to be released on one of the latest Android platform Oreo 8.1,
making the BrailleNote Touch Plus the most powerful note taker that is not left behind to date.
This puts it at a great advantage, allowing to get even closer to the mainstream release cycle

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  • Page 1 BrailleNote Touch Plus. Q: What is KeySoft? A: KeySoft is in general the way you experience the BrailleNote Touch Plus. It is both the environment you see when you start your Touch, such as the main menu, and various KeySoft apps like KeyWord, etc.
  • Page 2 with the potential of updating to a newer Android Platform if and when required. The benefit of this allows for more access to applications. App developers tend to stop the support for older Android version. Therefore, your most favourable app could potentially be dropped from the play store when using an older Android platform.
  • Page 3 FAT32 which most SD cards up to 32 GB have. You can, however, insert a higher value, but you will be required to validate the format. Once inserted to the back of the BrailleNote Touch Plus for the first time you will receive a notification on how you intend to use the SD card.
  • Page 4 2. Increase internal storage – Users can extend the internal storage capacity, for example, if you insert a 32 GB you will have 96 GB of internal storage. Please note selecting this option will limit you from removing the SD card. WARNING: Doing so can cause corruption to your internal storage.
  • Page 5 Q: Is there a way to back up my data? A: Users do have an option to back up their applications. Unfortunately, on first release, the BrailleNote Touch Plus is unable to back up individual files or folders that do not relate to a third-party application.
  • Page 6 Q: What is TouchBraille? A: TouchBraille is the innovative method that BrailleNote Touch Plus uses to enter Braille on the touch screen of the BrailleNote. While using TouchBraille, the virtual keys will find your fingers.
  • Page 7 the short vibration meaning your fingers were successfully recognised. Upon feeling this vibration, lift all 10 fingers slightly off the screen while leaving your wrists resting on or in front of the Braille display. Type normally while flexing only your fingers up and down. This ensures that you are allowing the keys to follow your fingers in a general predictable pattern.
  • Page 8 Q: When I am typing in computer Braille, I cannot perform shortcuts that use ENTER or BACKSPACE. Why? A: Because the BrailleNote Touch Plus will be able to be localized in many languages, some using 8 dot Braille and others using 6 dot Braille, users have asked that computer Braille be more standardized to ensure symbols are easy to type.
  • Page 9 I only have dot 8 showing on my braille display to represent the cursor? A: There are more than a few ways to change your braille entry on the BrailleNote Touch Plus. The most common way is to press Backspace with G when in literary braille, this will immediately change your preferred braille input to computer braille.
  • Page 10 Q: Can I install 3 party apps from the Google Play Store? A: Absolutely, this is one of the most significant advantages of the BrailleNote Touch Plus. The BrailleNote Touch Plus is the first accessible device designed for those who are visually impaired to be certified by Google.
  • Page 11 On the App Info screen, you can type U to quickly jump to the Uninstall button and press ENTER. Q: How do I select text using the BrailleNote Touch Plus? A: In past versions of the BrailleNote, you may remember the block commands menu. We received feedback from users that they preferred an easier method for selecting, copying and pasting text.
  • Page 12 Mopria-certified printers account for more than 100 million of the printers currently on the market (97% to be exact), chances are your printer is compatible with this new service. In order to use the Default Print Service on the BrailleNote Touch Plus, please follow these steps to enable the print service : 1.
  • Page 13 Information before proceeding to the more options button. Q: How to use Wi-Fi direct? A: The BrailleNote Touch Plus support devices that are WiFi direct compatible. One of the advantages of Wi-Fi Direct is that no internet connection or router is required for it to work. The most common use case to use Wi-Fi direct is for printing.
  • Page 14 A: An update will come in two forms. Either you will be notified via a notification and you need only to activate the notification, or when you see a notice from a HumanWare eBlast or hear from someone that the Touch has an update, simply select KeyUpdater from the All apps menu and your Touch will tell you there is a new update available.
  • Page 15 BrailleNote Touch Plus. This will open a window with two options. Select Information to view the version of the application.
  • Page 16 Press Enter, you will be prompted to confirm. Press O for the OK button followed by Enter to remove that email account. Q: Can the BrailleNote Touch Plus open files created as KWB files on past BrailleNote devices? A: Because the BrailleNote Touch Plus always is working in mainstream document formats with perfect Braille translation, it is unable to open KWB files.
  • Page 17 Touch. If you have access to a PC running Windows 7 or earlier, you can use KeySync to sync your calendar and contacts with Microsoft Outlook. Note that due to many variables related to Microsoft Outlook, virus protection programs etc., HumanWare cannot guarantee this valid synchronization.
  • Page 18 Touch. You can also enter them directly into the Touch Plus itself. Q: Does the BrailleNote Touch Plus provide a specific configuration for those with use of only one hand? A: Yes. Make sure you are running the latest firmware update. To enable one handed mode press and hold the enter key with the Action button for about 5 seconds.
  • Page 19 A: Absolutely, the new Touch Plus comes with the popular EasyReader application. The EasyReader application has been optimised for the BrailleNote Touch Plus and thus has been given the name EasyReader Plus. This application allows users to download books from a number of online libraries including Bookshare and RNIB Bookshare.
  • Page 20 A: When you open a new file type, you will notice that your Touch asks you to select which app you want to open the file with, and whether you want to always open it using this application, or just once. If you selected always, this file type will always open with the app you selected without asking you.
  • Page 21 Enter. Q: Can I open multiple documents at once using KeyWord? A: Yes, the BrailleNote Touch Plus supports the opening of multiple documents. Note that when one switches away from documents, that document is automatically saved. For improved performance, turning on read-only mode in documents which you are not editing will avoid needing to save the document every time it is switched from.
  • Page 22 Once you have paired your Touch with the Embosser, you can easily emboss a document from your BrailleNote Touch Plus. To emboss a document, please follow the steps below: 1. Locate a file within the File manager that you would like to emboss, press Space with M or the square button to open the context menu.
  • Page 23 a. Top section is the Braille content, which will not be read until you navigate to completed lines of an equation. b. Bottom left section is a linear version of the math content so you can understand how it is being translated. c.
  • Page 24 Q: Can my BrailleNote Touch Plus be used as a Braille display for other devices? A: Yes. Your BrailleNote Touch Plus can be used as a fully functioning Braille display for other devices running screen readers. Simply activate the Braille Terminal app from your Touch’s main menu and choose how you want to connect to your secondary device (Bluetooth or USB).
  • Page 25 Q: How do I connect my BrailleNote Touch Plus to my PC to function as a display with JAWS? A: First, download the HumanWare Braille Display tool from www.humanware.com/touch_support  Run the tool on your computer and install the JAWS driver if you are running a version less than JAWS 18.
  • Page 26 Tip: Scroll to see all services. Or at the left, choose a Filter to narrow the list, for example, based on status or popularity. 3. At the top of the grey box, click More and choose: On for everyone to turn on the service for all users (click again to confirm). ...
  • Page 27 Q: How do I set up my keyboard to work with the BrailleNote Touch? A: There are two types of keyboards that can be used on the BrailleNote Touch Plus, Bluetooth and Standard USB keyboards. When inserting a standard USB keyboard the BrailleNote Touch Plus will automatically work offering full navigation and input.
  • Page 28 8. The Bluetooth connection between your Touch Plus and the Bluetooth device has now been removed. Q: I have plugged the charger in on my BrailleNote Touch Plus, how do I know it is charging? A: If the Touch Plus is turned off after connecting the charger perform a quick short press of the...
  • Page 29 “Starting KeySoft”. After a few seconds, the braille display will be refreshed notifying you the status of the charger, for example; Charging 11%. The braille will continue to show the status of the charge. Q: I am unable to login to Facebook, is there anything I can do? A: If you are unable to login to Facebook clearing the app data, then restarting Facebook should resolve this problem.
  • Page 30 Q: Advance navigation in Chrome and apps with web view. BrailleNote Touch Plus introduces the concept of Web Views, a new and easy way to efficiently navigate through HTML content like web pages and emails. You only need to learn the more important Html shortcuts and you will be ready to go.
  • Page 31 To navigate backwards, add Backspace and Enter with the shortcut. For example, to scroll through the headings of a web page backwards, simply press Backspace, Enter and H together. This works for all Html Shortcuts. One great advantage of this enhancement is having the option to come out of a web view and use First letter navigation to jump to button controls.
  • Page 32 Q: When opening a PDF or Mp3 file directly from a USB thumb drive, I receive prompts such as "Cannot display PDF (file name.docx.pdf cannot be opened)", or Couldn't play the track you requested. A: The ability to open files directly from the USB thumb drive is limited. Providing the file type can be opened with KeySoft Core applications such as KeyWord it can open.
  • Page 33 Q: Is it possible to create multiple users on the Touch Plus? A: Yes, the BrailleNote Touch Plus allows you to create multiple user accounts. This can be very useful if you want the student to use the Touch Plus in an Exam environment. If your Touch Plus is being used in an education environment, we recommend that the IT department is set as the Administrator of the device.
  • Page 34 A: Before HumanWare collects your Touch V1, we advised to that you back up all of the folders. Please refer to “How do I copy folders to an external drive such as a USB Thumb drive or SD card?.” For more Information on how to perform this task.
  • Page 35 Alternatively, you can open the Contextual menu by pressing Space with M or by pressing and holding the Recent application button. Scroll down to Customise main menu and activate it by pressing Enter or a cursor routing key. Adding an Application to your Custom Menu To add an application to your Custom Menu, scroll to All applications from the Main Menu and activate it by pressing Enter or a cursor routing key.
  • Page 36 A: The BrailleNote Touch Plus has a full scientific calculator that allows for both Nemeth and UEB braille entry. Ensure you have updated your BrailleNote Touch Plus if this is not the case. Q: Is there a way to assist students transitioning from grade 1 to full contractions? A: The BrailleNote Touch Plus has introduced learning braille tables in one of its most recent firmware update.
  • Page 37 have been set correctly. Please consult your local IT department to ensure you have the correct information required. Rev 02 2020/09/01...