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The MM 550-X is an accessory which allows for wireless music enjoyment when used with mobile phones or other Bluetooth devices/Bluetooth compliant devices. Its circumaural, closed design and the latest active noise compensation technology (NoiseGard) makes the MM 550-X especially suitable for use with in-flight entertainment systems. Due to its active and passive attenuation of ambient noise, it lets you enjoy music even in noisy environments.
The MM 550-X complies with the Bluetooth 2.1 standard. Via its Bluetooth interface, it can be connected to a wide variety of Bluetooth enabled devices. Bluetooth wireless technology allows the MM 550-X to communicate with your Bluetooth enabled device (e.g. mobile phone, MP3 player, PC or PDA) within a range of up to 10 meters.
SRS WOW HD improves the dynamic audio performance of compressed and uncompressed audio by expanding the size of the audio image and creating a deep, rich bass response. The patented techniques in SRS WOW HD widen the horizontal sound field and raise the vertical sound image, retrieving information lost in the mixing process to create a more natural audio experience.
With apt-X audio coding, you can be assured of crisp, pure and full stereo sound. It allows you to not only hear, but experience and feel the audio as it was intended. Utilizing apt-X, Bluetooth technology can now offer wireless audio quality that is indistinguishable from the highest quality wired connection.
From major public broadcasters to film production studios, apt-X is used throughout the world to transmit high quality digital audio from A to Z in real-time. It was developed to meet the exacting standards of musicians and audio engineers who love the exceptional dynamic range and high fidelity it provides.
Now available on selected consumer devices, the apt-X technology ensures that music lovers everywhere can stream the rich listening experience that only apt-X can deliver.
The NoiseGard active noise compensation system is based on the principle of cancelling out sound using "anti-sound" (phase-inverted sound). Tiny microphones pick up low-frequency ambient noise (up to 1 kHz) near the ear. The NoiseGard electronics use this noise to generate a sound wave which is the exact opposite (IE: at the same level but polarity reversed – 180° out-of-phase), the effect being that the polarity reversed signal cancels most of the outside noise.
The MM 550-X has a TalkThrough function, which allows you to communicate with other people without having to remove the headset. When TalkThrough is activated, professional quality microphones mounted on the outside of the headset pick up all acoustic signals in the immediate vicinity. Annoying background noise is electronically filtered out, only allowing the voice of the other person to pass through the headset clearly.
A list of accessories can be found on the MM 550-X product page at www.sennheiser.com.
For information on suppliers, contact your local Sennheiser partner: www.sennheiser.com >"Service & Support".
Pictogram | Meaning |
![]() | Briefly press this button. |
![]() | Keep this button pressed for 4 seconds. |
![]() | Keep this button pressed until the desired setting is made or the desired action is completed. |
Pictogram | Meaning |
![]() | This pictogram symbolizes a flashing. |
▂ | This pictogram symbolizes an interruption. |
![]() | This pictogram symbolizes an interval. |
![]() | This pictogram symbolizes a continuous flashing. |
Examples of some of the pictograms that are used throughout this instruction manual:
Pictogram | Meaning |
![]() | The LED flashes once every 3 seconds. |
![]() | The LED flashes 3 times per second. |
![]() | The LED flashes in a rhythmic sequence. |
![]() | The LED flashes blue 3 times and then goes off. |
This note provides important information!
Notes marked with the pictogram "" provide important information on the use of the headset.
Before using the MM 550-X for the first time, remove the protection strip from the battery pack.
Before using the battery pack for the first time, charge it for at least 3 hours. The battery pack can also be charged inside the headset during operation.
When charging the battery pack, the LED on the battery pack lights up red. When the battery pack is fully charged, the LED
on the battery pack lights up green.
When the battery pack is almost flat, the LED
flashes red. You hear a short, descending acknowledgement tone.
The operating time of the battery pack depends on the device settings, the listening situation and the audio sources used. The operating time will be reduced if you use SRS WOW HD.
Type of use | Operating time |
NoiseGard and Bluetooth technology | 8 hours |
NoiseGard without Bluetooth technology | 20 hours |
Bluetooth technology without NoiseGard | 10 hours |
Remove the battery pack if the headset will not be used for extended periods of time.
First, connect the charging cable to the battery pack as described in section a and then connect the charging cable
to a power source as described in section b.
You can charge the battery pack either inside or outside the headset. This is helpful if you are using a spare battery pack (to be ordered separately).
To charge the battery pack inside the headset:
To charge the battery pack outside the headset:
In order to charge the battery pack, you can connect the charging cable to either the USB socket of your PC or the supplied mains unit or to other USB devices.
To connect the charging cable to a PC:
To connect the charging cable to the mains unit:
If you have charged the battery pack outside the headset:
For optimum transmission quality, good noise attenuation and best possible comfort, the headband has to be adjusted to properly fit your head:
Danger of malfunction due to radio waves!
The transmitted radio waves of mobile phones can impair the operation of sensitive and unprotected devices.
The headset complies with the Bluetooth 2.1 standard. In order that data can be transmitted wirelessly using Bluetooth technology, you have to register your headset with your audio source (pairing).
The headset can save the connection profiles of up to 8 Bluetooth devices with which it has been paired. After switch-on, the headset automatically connects to one of these devices.
If you pair the headset with a ninth audio source, the saved connection profile of the first Bluetooth device will be overwritten. If you want to re-establish a connection with the first audio source, you have to pair the headset with this audio source again.
For an optimum listening experience, your audio source has to support the A2DP profile.
Make sure that your headset is switched off (see "Switching the MM 550-X off").
When switching the headset on for the first time, it will automatically go into pairing mode. The headset is waiting to be paired with a Bluetooth enabled device.
If a suitable audio source is found, the devices will exchange device identification information. The LED
flashes 3 times blue and you hear an ascending beep. The devices have identified each other and the headset is paired with the audio source.
PIN code
When the audio source prompts for a password or PIN code, enter the default PIN code "0000".
If no device is found within approx. 5 minutes, the LED
flashes 3 times red and you hear a descending beep. The headset will then try for 3 minutes to connect to one of the up to 8 previously paired audio sources. If this fails, the headset automatically switches off after 60 minutes.
The Bluetooth button is backlit, indicating the current setting. The backlighting goes off after a short time to conserve energy.
To disconnect the Bluetooth connection to the audio source, you can switch off the headset or the Bluetooth function. This setting is retained until the Bluetooth function is switched on again.
To switch the headset off:
To switch the Bluetooth function off:
You can connect the headset to the audio source using the audio cable if:
When the audio cable is connected to the headset, the Bluetooth function cannot be switched on.
If the headset is already connected to the audio source via the Bluetooth interface, the Bluetooth connection is automatically disconnected when you connect the audio cable. The LED
flashes 3 times red and you hear a descending beep.
When the audio cable is connected to your audio source, you hear the sound from your audio source and the LED
flashes blue.
If you only want to use the MM 550-X as a Bluetooth headset, you can detach the audio cable .
When detaching the audio cable, the Bluetooth function is not automatically switched on.
Danger of hearing damage!
Listening at high volume levels for long periods can lead to permanent hearing defects.
You hear a descending beep. The Bluetooth connection is automatically deactivated. The headset switches off.
The headset has a SRS WOW HD function, a NoiseGard function, a Bluetooth function and a TalkThrough function. Depending on the listening situation, you can switch these functions on or off.
If your audio source supports apt-X, the MM 550-X automatically streams music wirelessly in high quality (apt-X). If your audio source does not support apt-X, music is streamed in standard quality (SBC).
SRS WOW HD ensures enhanced sound quality and bass boost performance, thus allowing for a spectacular sound experience.
To switch the SRS WOW HD sound enhancement on:
To switch the SRS WOW HD sound enhancement off:
The NoiseGard button is backlit, indicating the current setting. The backlighting goes off after a short while in order to conserve energy.
The NoiseGard function has to be switched on to be active. If the NoiseGard function is switched off, the MM 550-X can also be used as a conventional headset.
To switch the NoiseGard function on:
To switch the NoiseGard function off:
Conserving energy
Switch the NoiseGard function off after use to conserve energy.
The MM 550-X provides excellent attenuation of ambient noise. The TalkThrough function allows you to communicate undisturbed with other people without having to remove the headset even when NoiseGard is switched on.
To switch the TalkThrough function on:
To switch the TalkThrough function off:
When the TalkThrough function is switched on, you cannot listen to music.
Via the Bluetooth interface, the headset can be connected to a wide variety of Bluetooth enabled devices.
To switch the Bluetooth function on:
To switch the Bluetooth function off:
The MM 550-X allows you to change the volume of the audio signal during a call or while listening to music:
If you press the respective button briefly, the volume is changed incrementally; if you hold down the button, the volume is changed continuously.
When the minimum or maximum volume is reached, you hear an acknowledgement tone.
You can directly remote-control any device supporting the AVRCP profile and connected to the MM 550-X by using the buttons on the headset. Please refer to the instruction manual of your audio source for information on whether your device supports the AVRCP profile.
If your headset has a Bluetooth connection to an audio source (e.g. mobile phone, iPod, MP3 or CD player), you can use the MM 550-X to remotecontrol the audio source as follows:
* These functions are not supported by all connected Bluetooth devices.
When your MM 550-X is connected to a mobile phone and you receive a call, the LED
flashes blue 3 times per second. You can also hear the ring tone of your mobile phone if your mobile phone supports this function.
If your mobile phone automatically transfers the call to the headset, you hear a beep in the headset. If your mobile phone does not automatically transfer the call to the headset, you have to press a button on your mobile phone to transfer the call (see the instruction manual of your mobile phone).
To redial the last number from your MM 550-X, press the Bluetooth button :
Button | Duration | Function | |
![]() | ![]() | ![]() | Redials the last number (acknowledgement tone) |
![]() | ![]() | ![]() | Stops redialing |
The voice dialing function must be supported by your mobile phone (with HF profile) and be activated. Follow the instructions in the instruction manual of your mobile phone.
Button | Duration | Function | |
![]() | ![]() | ![]() | Activates voice dialing |
![]() | ![]() | ![]() | Deactivates voice dialing |
Button | Duration | Function | |
![]() | ![]() | ![]() | (acknowledgement tone) |
Any button | ![]() | ![]() | Deactivates the muting function |
Switching the Bluetooth function off
If you press the Bluetooth button too long, the Bluetooth function switches off!
For space-saving transportation, the headset can be folded up flatly and compactly.
Your accessories can be transported in the front bag of the transport case:
Liquids can damage the electronics of the product!
Liquids entering the housing of the product can cause a short-circuit and damage the electronics.
For reasons of hygiene, you should clean the headset regularly:
You can replace the ear pads. Spare ear pads are available from your Sennheiser partner or can be ordered at www.sennheiser.com under "Service & Support".
Problem | Possible cause | Solution |
No operation indicator – headset cannot be switched on | The battery pack is flat. | Recharge the battery pack. |
No audio signal when the audio cable is connected | The jack plug of the audio cable is not properly connected. | Check the connection to your audio source. |
No audio signal during Bluetooth connection | The headset is switched off. | Switch the headset on. |
The headset is not paired with an audio source. | Check if the headset is paired. If necessary, pair the headset with the audio source again. | |
The Bluetooth function on the headset is switched off. | Switch the Bluetooth function on the headset on. | |
The audio cable is connected to the headset. | The connection of the audio cable automatically switches off the Bluetooth connection. Remove the audio cable and then switch the Bluetooth function on again. | |
The volume is adjusted too low. | Increase the volume. | |
Headset cannot be paired | The pairing does not work. | Check if the audio source supports the A2DP profile. If not, use one of the optional dongles. |
The audio source is switched off. | Switch the audio source on. | |
No audio signal during NoiseGard operation | The headset is switched off. | Switch the headset on. |
The TalkThrough function is switched on. When in Talk- Through mode, the audio signal is not available. | Switch the TalkThrough function off. | |
Headset do not react to any button press | The operation of the headset is faulty. | Remove the battery pack from the headset. Reinsert the battery pack into the headset. Switch the headset on again. |
Bluetooth connection is suddenly interrupted | The Bluetooth button has been pressed too long. | Switch the Bluetooth function on. |
If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at www.sennheiser.com.
You can reset all settings of your headset to the factory default settings. This allows you to prevent that other users of the headset can access your Bluetooth enabled devices. You can then pair eight new devices with the headset.
Transducer principle | dynamic, closed |
Ear coupling | circumaural |
Frequency response | 15 – 22,000 Hz |
Nominal impedance active/passive | 590/100 Ω |
Sound pressure level at 1 kHz and 1 Volt | 107 dB SPL |
THD at 1 kHz | < 0.1% |
Audio connection | 3.5 mm stereo jack socket |
Audio adapter | ¼" (6.35 mm) stereo jack plug |
In-flight adapter | 3.5 mm double mono jack plug |
Cable length | |
|
|
Weight | 179 g |
BA 370 PX battery pack | 3.7 V; 250 mAh Lithium-Polymer |
|
|
Operating temperature range | 0°C to +40°C |
Storage temperature range | –10°C to +70°C |
Passive noise attenuation | 25 dB |
NoiseGard | |
active noise compensation | 23 dB |
Nominal input voltage | 110 – 240 V~ |
Nominal input current | max. 0.2 A |
Mains frequency | 50 – 60 Hz |
Nominal output voltage | 5 V ![]() |
Nominal output current | SIL SSA-4P 5050F: max. 0.5 A PSAI05R-050Q: max. 1 A |
Operating temperature range | 0°C to +45°C |
Storage temperature range | −40°C to +85°C |
Relative humidity | 20 to 90% RH |
Weight | approx. 179 g |
Bluetooth | version 2.1 + EDR |
Range | up to 10 m |
Transmission frequency | 2.4 GHz |
Transmission power | 8 dBm |
Profiles | HSP, HFP, A2DP, AVRCP |
Codec | SBC, apt-X |
Remarkable enhancement for mono and stereo playback | SRS WOW HD improves the dynamic audio performance of compressed and uncompressed audio by expanding the size of the audio image and creating a deep, rich bass response. The patented techniques in SRS WOW HD widen the horizontal sound field and raise the vertical sound image, retrieving information lost in the mixing process to create a more natural audio experience. SRS WOW HD also shapes a maximized bass response using sculpted filters and driver physics to go beyond the low-frequency limitations of speakers and headphones. SRS WOW HD also adds Definition™ Control, for realistic clarity, and the new Center Control, for dynamic extraction and positioning of dialog. |
Immersive 3D audio | SRS WOW HD adjusts the space of the stereo image and eliminates the narrow stereo sweet spot and creates an immersive stereo image from mono and stereo source material. It also restores audio realism which is often masked by traditional recording and playback techniques. |
Center Control | SRS WOW HD adjusts the mix of the center information into the stereo image. It works in tandem with the space control to create the perfect balance, acting as a "zoom" lens for sound. It can bring content to the forefront to dominate the mix or fade it backward, virtually eliminating the content all together. |
Optimal headphone listening | SRS WOW HD includes techniques based on patented HRTFs to deliver a natural, non-fatiguing headphone listening experience by placing the perception of the stereo sound image outside of one's head making it more realistic and immersive. |
Elevated sound image | SRS WOW HD adjusts the horizontal plane of the audio image from non-optimally placed speakers placing it at an appropriate listening level. |
Definition Control | SRS WOW HD delivers a livelier, more brilliant sound. The purified sound can be heard in musical vocals, high-frequency instruments, and exposes details of ambient sound present in the audio source. |
Bigger bass | SRS WOW HD includes psychoacoustic bass enhancement techniques which enhance the perception of low bass frequencies from speakers and headphones which, under normal conditions, can not produce these frequencies due to the inherent low frequency cut off and driver size limitations. |
Audio level management | SRS WOW HD includes an audio level management system which monitors the output levels of the entire product audio system and manages the level dynamically to prevent sudden audio clipping. |
Outstanding audio quality | apt-X technology is what wireless audio has been waiting for. With apt-X audio coding, you can be assured of crisp, pure and full stereo sound. It allows you to not only hear, but experience and feel the audio as it was intended. Utilizing apt-X, Bluetooth can now offer wireless audio quality that is indistinguishable from the highest quality wired connection. |
Professional grade sound | Until now, apt-X has been the best-kept secret of the professional audio industry. From major public broadcasters to film production studios, apt-X is used throughout the world to transmit high quality digital audio from A to Z in real-time. It was developed to meet the exacting standards of musicians and audio engineers who love the exceptional dynamic range and high fidelity it provides. Now available on selected consumer devices, the technology ensures that music lovers everywhere can stream the rich listening experience that only apt-X can deliver. |
Revolutionizing Bluetooth listening | Bluetooth technology has revolutionized our communications and lifestyle by eliminating troublesome wires and letting us get on with life "on the move". Listening to a mobile phone conversation on a Bluetooth earpiece sounds just fine but when it comes to delivering full stereo sound, a little extra help is required. apt-X works within Bluetooth to deliver CD quality audio, ensuring you are getting the most from your wireless listening experience. In order to deliver two-channel digital sound within the Bluetooth A2DP profile, audio compression is necessary. While traditional audio compression technologies struggle to provide full-bandwidth, high-fidelity audio over Bluetooth, apt-X works to ensure you enjoy the fullest, richest sound your music collection has to offer. |
apt-X legacy | If you have ever been to the movies or listened to the radio then chances are you'll already have heard apt-X in action. Over 20,000 radio stations across the world and thousands of cutting-edge film studios rely on apt-X for high quality audio delivery. The digital compression technology now known as apt-X was originally developed in Queen's University, Belfast, Northern Ireland. The technology was first brought to market for radio automation applications to store CD quality audio on computer hard drives for direct playout during radio shows, hence automating the process of the disc jockey. The acclaim the technology received lead to further research and development and throughout the 1990s the technology was used by Broadcast and Post-production studios worldwide to deliver high-fidelity, low latency audio in situations where bandwidth was limited. The same core principles that have earned apt-X worldwide acclaim in the Broadcast and Post_Production markets make it the perfect solution for delivering high quality audio on wireless devices. apt-X is leading the way in bringing proaudio quality to the discerning consumer. |
The MM 550-X is a wireless Bluetooth headset that works with mobile phones or other Bluetooth devices/Bluetooth compliant devices and allows for wireless music enjoyment or calls.
"Improper use" means using the product
If abused or misused, the battery pack may leak. In extreme cases, it may even present an explosion or fire hazard.
Please understand that Sennheiser does not accept liability for damage arising from abuse or misuse.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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