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Blueview TCHARGE HM10 User Manual

Home ac charger
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TCHARGE
HM10 Home AC Charger
®
Mobile Application (APP) User Guide
HM10 Home AC Charger Mobile Application (APP) User Guide

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Summary of Contents for Blueview TCHARGE HM10

  • Page 1 TCHARGE HM10 Home AC Charger ® Mobile Application (APP) User Guide HM10 Home AC Charger Mobile Application (APP) User Guide...
  • Page 2 All information, specifications and illustrations in this manual are based on the latest information available at the time of printing. BLUEVIEW reserves the right to make changes at any time without notice. While information of this manual has been carefully checked for accuracy, no guarantee is given for the completeness and correctness of the content, including but not limited to product specifications, functions, and illustrations.
  • Page 3 Safety Instructions The safety messages herein cover situations BLUEVIEW is aware of. BLUEVIEW cannot know, evaluate, or advise you as to all the possible hazards. You must be certain that any condition or service procedure encountered does not jeopardize anyone’s personal safety.
  • Page 4 CAUTION  Do not use private power generators as a power source for charging electric vehicles (EVs) with this device.  Do not operate the device in temperatures outside its working temperature range.  Incorrect installation, operation, or testing of the device could potentially damage the battery or other components of an EV as well as the charger device itself.
  • Page 5 Contents 1. Using This Manual ....................... 1 1.1 Purpose ......................1 1.2 Applicable Products ................... 1 1.3 Definition of Warning Symbols ................. 1 2. General Setup before Using the Charger ..............2 2.1 Download the APP ..................... 2 2.2 Registering an Account and Sign In ..............3 3.
  • Page 6 1. Using This Manual 1.1 Purpose The purpose of this manual is to offer guidance regarding the use of TCHARGE home charging ® mobile application (APP) for TCHARGE HM10 home AC charger. ® 1.2 Applicable Products This document applies to TCHARGE HM10 AC Charger.
  • Page 7 2. General Setup before Using the Charger TCHARGE HM10 home AC charger is specifically designed to charge private-owned electric ® vehicles (EVs) in residential settings. It must be configured through the TCHARGE home ® charging mobile APP before use. Note For guides on hardware installation of the TCHARGE HM10 charger,...
  • Page 8 2.2 Registering an Account and Sign In 2.2.1 Registering and Sign In Upon launching the TCHARGE home charging APP, you will be taken to the User Login page as ® depicted to the left in Figure 2.1. If you are a first-time user, you can register a TCHARGE user ®...
  • Page 9 Figure 2.1 Register and Sign In 2.2.2 Forget Password TCHARGE account If you forget the password to your ® , you can use the reset password feature in the APP to reset your password. Sign In (F in Figure 2.1) to open Reset Password page, click on “Forget password?”...
  • Page 10 Figure 2.2 Reset Your Password 3. Configuring Wi-Fi for Your Charger TCHARGE HM10 charger at home, you need to connect the charger to your Before using your ® home wireless network. This process must be done through TCHARGE home charging APP. ®...
  • Page 11 (marked as A in Figure 3.1), or go to the About me tab through the navigation bar (B1 in Figure 3.1) and select “Config Charger Wi-Fi” (B2 in Figure 3.1)  You can also connect your mobile device directly to the built-in hotspot of your charger with your mobile device’s Wi-Fi setup functions.
  • Page 12 3) On Wi-Fi configuration page (Figure 3.2 left), click on QR code scanning icon in the center (marked as C in Figure 3.2) to open your mobile device’s camera. Scan the QR code on the label to the side of the charger with the camera. The APP will analyze the code and connect your mobile device to the charger’s hotspot.
  • Page 13 4) On the next page (E in Figure 3.2), enter the name (Wi-Fi SSID) and password of your home Wi-Fi hotspot. 5) Click on “Save and Restart” button at the bottom (F in Figure 3.2) to save the configuration and reboot the charger. After successful configuration, your TCHARGE HM10 charger will reboot first, then you will see...
  • Page 14 Figure 4.1 Binding Your Charger 4.2 Unbind Your Charger You can also choose to unbind a charger that you no longer want to bind with your account. 1) From the “About me” tab, choose “My Charger” (D in Figure 4.2) to open my charger list page (Figure 4.2 right) 2) Click on “Remove”...
  • Page 15 Figure 4.2 Unbinding a Charger 5. Charging Your Vehicle TCHARGE After binding your charger to your APP account, you are ready to charge your EV with ® HM10 home charger via home charging APP. 1) When at least one of the chargers bonded with your account is powered on, the Homepage of the APP will display the image and message as shown on the left of Figure 5.1, indicating the charger to be ready and available.
  • Page 16 Figure 5.1 Start Charging 3) Click on “Start Charging” button (B in Figure 5.1) to start charging. 4) During the charging process, the Homepage will display charging statistics (Figure 5.2 left), showing measures of charging current, charging voltage, total charged energy (in kWh) and duration of the current charging session (C in Figure 5.2).
  • Page 17 Figure 5.2 Charging In Progress Page and Finishing Charging Screen 6. Account and Charging Settings TCHARGE Account and charging setting functions for home charging APP are mostly found under ® “About me” tab. 6.1 Change Your Account Password To change the sign-in password for your account: 1) Choose “Change Password”...
  • Page 18 Figure 6.1 Changing Password, Sign Out, and Close Account 6.2 Sign Out and Close Account You can sign out your account by choosing “Sign Out” on “About me” tab (D in Figure 6.1). In case you no longer want to use your account, you can close the account by choosing “Close Account”...
  • Page 19 6.3 Set a Charging Schedule Set up a charging schedule is a very useful feature for using your home charger. This function will allow the charger to automatically start charging your vehicle at a specific point of time if you have connected the charger to your vehicle. In other words: no longer need to tap RFID cards or check your APP.
  • Page 20 If selected “repeat” in step (1), select the day in a week that you want this charging session to apply. (E in Figure 6.2; this option will only be available if you select “repeat” on top) Blue text means a day is selected, while white text represents not being selected.
  • Page 21 Figure 6.3 Set Maximum Charging Current 7. Messages and Statistics Messages tab and Statistics tab (both are accessible via buttons in navigation bar at bottom) display your charging records and statistics.  For Messages tab, click on Messages button on the navigation bar (A in Figure 7.1). You can see a summary of your past charging sessions on this tab.
  • Page 22 Figure 7.1 Messages and Statistics 8. APP Language TCHARGE TCHARGE For users in some countries, has developed localized language versions of ® ® home charging APP. The APP will switch to a local language version when the system language of your mobile device is set as that language, given that such language version of TCHARGE ®...
  • Page 23 9. Service and Support If you encounter problems while installing, configuring, or using the charger, please reach out to our technical support team. For services in U.S. or Canada, please contact BLUEVIEW with the following information: Web: http://www.blueview-usa.com/ Tel: +1 (317) 772-1526 Email: info@blueviewelectricity.com...
  • Page 24 Download HM10 Home AC Charger Mobile APP User Guide Ver. 1.0 Jan. 2024 All Rights Reserved. Blueview Electricity Inc. Suite 700, 5050 Quorum Drive Dallas, TX, United States of America 75254 HM10 Home AC Charger Mobile Application (APP) User Guide...