Troubleshooting And Common Questions - Plantronics VOYAGER PRO UC 200B User Manual

7 troubleshooting and Common Questions

troubleshooting — UC Application Usage
My headset doesn't work with
my UC application.
The sound is distorted or I hear
an echo in the headset.
While on my UC application call
I want to accept a call from my
mobile phone.
Reconnecting the Bluetooth link
between your headset and USB
adapter.
Talk time performance is
significantly degraded even
after a full recharge.
Plantronics Voyager PRO UC User Guide
Make sure your headset is charged.
Make sure your headset is on and connected.
Press the call control button on your headset.
Fine tune the listening volume with the call control button.
If the volume is still too low, adjust the listening volume on the PC using your UC application.
Reduce speaking volume on the PC using your UC application.
Point microphone towards your chin.
If the distortion is still present, lower the volume using the call control button.
Press the call control button for less than 1 second (this will disconnect the UC application call.)
Press the call control button again to connect with your mobile phone.
If you turn on the headset beyond Bluetooth range, and then return within it, you may need to
reestablish the Bluetooth link by pressing the USB adapter button.
Battery is wearing out. Contact www.plantronics.com/support for factory service information.
15