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AJAX Hub BP Jeweller User Manual
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AJAX Hub BP Jeweller User Manual

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Hub BP Jeweller user manual
Hub BP Jeweller is a wireless control panel powered by an external
battery. It supports photo verification. The hub is connected to the Ajax
Cloud server via two SIM cards (2G/3G/LTE) and has external antenna
connectors for сellular, Jeweller, and Wings communication channels.
To be connected to the Ajax Cloud server, Hub BP Jeweller requires
internet access. Two SIM cards are used as available communication
channels.
Buy Hub BP Jeweller
Buy ExternalAntenna
Functional elements
Casing elements
Updated November 26, 2024

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Summary of Contents for AJAX Hub BP Jeweller

  • Page 1 Hub BP Jeweller user manual Updated November 26, 2024 Hub BP Jeweller is a wireless control panel powered by an external battery. It supports photo verification. The hub is connected to the Ajax Cloud server via two SIM cards (2G/3G/LTE) and has external antenna connectors for сellular, Jeweller, and Wings communication channels.
  • Page 2 1. Screws that secure the casing lid. To unscrew them, use a bundled hexagon key (Ø 4 mm). 2. Light guides for the hub state indication. 3. Part with holders for a internal battery. An internal battery is not included. 4.
  • Page 3 1. First tamper button. 2. Power button. 3. QR code. Use it to add the hub to the space in an Ajax app. 4. Fixing points to attach the Hub BP Jeweller board into the casing. 5. LED indicator. . External antenna connector for Wings communication channel (SMA female connector).
  • Page 4 Operating principle 00:00 00:12 Hub BP Jeweller is a control panel of an Ajax system. It controls the operation of connected devices. You can connect up to 100 wireless Ajax devices to Hub BP Jeweller. Connected devices protect against intrusion, fire, and flooding and also allow you to control electrical appliances according to scenarios or manually —...
  • Page 5 Sabotage protection Hub BP Jeweller has two SIM card slots for connecting to the Ajax Cloud server. This allows you to connect the device to two different mobile network operators at the same time. If one of them is unavailable, the hub automatically switches to another one and informs the security company’s monitoring station and system users.
  • Page 6 60 seconds after the connection is lost. Learn more OS Malevich Hub BP Jeweller is run by the real-time operating system OS Malevich. It is protected from viruses and cyber-attacks. OS Malevich brings new features and functionality to the Ajax security system through over-the-air updates.
  • Page 7 Hub BP Jeweller can light up red, white, purple, yellow, blue, or green, depending on the state. Users can also monitor the Hub BP Jeweller states in Ajax apps. Indication Event Note Lights up green.
  • Page 8 If you see an indication while using the system that is not listed in this user manual, please contact the Ajax support service British disco The function can be enabled in the hub settings in the PRO app (Hub →...
  • Page 9 enabled in the settings. Red LED lights up for 5 Hold-up alarm. There is an unrestored state seconds. after a hold-up alarm. indication is not displayed if there is a confirmed hold-up alarm state. indication is displayed only if Restoration after hold-up alarm is enabled in...
  • Page 10 indication is displayed only if Restoration after confirmed intrusion alarm is enabled in the settings. Yellow LED lights up for 5 Intrusion alarm. There is an unrestored state seconds. after the intrusion alarm. indication is not displayed if there is a confirmed intrusion alarm...
  • Page 11 Single intrusion alarm Confirmed intrusion alarm Red and blue LED flashes in Lid opening. There is an unrestored sequence for 5 seconds. tamper state or an open lid on any of the devices, or the hub. indication is displayed only if Restoration after Lid opening is...
  • Page 12 Restoration after faults is enabled in the settings. Currently, Restoration after faults is not available in Ajax apps. Dark blue LED lights up for 5 Temporary deactivation. One of the devices is seconds. temporarily deactivated or the lid state notifications are disabled.
  • Page 13 Hub BP Jeweller users can see the British disco indication after they: Arm/disarm the system using the Ajax keypad. Enter the correct user ID or personal code on the keypad and perform an action that has already been performed (for example, the system is disarmed, and the disarm button is pressed on the keypad).
  • Page 14 The connection is needed for the operation of Ajax apps, remote setup and management of the system, and sending push notifications to users. Hub BP Jeweller is connected to the internet via a cellular network. To increase the system’s reliability and availability, populate both SIM card slots.
  • Page 15 3. Install the Hub BP Jeweller board into the casing. 4. Connect the power supply to the appropriate connectors: 1 — External power source terminal connector. 2 — Internal battery connector. Connect a 12 V⎓ battery. 3 — Polarity error indicator for a external power source.
  • Page 16 How to set or change the hub APN settings Adding a hub to the Ajax app Granting access to all system functions (to display notifications in particular) is a mandatory condition for managing the Ajax system via the smartphone/tablet.
  • Page 17 1. Open the Ajax app and log in to your account. 2. Select a space or create a new one. What is a space How to create a space 3. Open the Add Hub menu and select how to add a new hub: manually or using a step-by-step tutorial.
  • Page 18 The Malfunctions field is available in device States and is displayed only if a malfunction is detected, e.g.: Battery isn’t found. Icons Icons display some of the Hub BP Jeweller statuses. You can view them in the Ajax app, in the Devices tab. Icon Meaning The hub operates in the 2G network.
  • Page 19 The icon is not displayed if direct connection is not available or not configured. Learn more States States can be found in the Ajax app 1. Go to the Devices tab. 2. Select Hub BP Jeweller from the list. Parameter Meaning...
  • Page 20 Tap the button to open the list of the hub malfunctions. Malfunction The field appears only if a malfunction is detected. The signal strength of the active SIM mobile network. Install the hub in places where the cellular communication level reaches 2-3 bars. If the hub is installed in a place with weak or unstable signal strength, it will not be able to call or send an SMS about an event or...
  • Page 21 Not connected — the antenna is not connected to a Jeweller port. Damaged — the antenna is broken. External antenna breakage detection is possible only when the hub casing is closed properly. External antenna connection status: Connected — the antenna is connected to a Wings port.
  • Page 22 The status of connection between the hub and Ajax Cloud: Online — the hub is connected to Ajax Cloud. Offline — the hub is not connected to Connection Ajax Cloud. Check the hub internet connection. If the hub is not connected to the server, the...
  • Page 23 Connected — the hub is connected to Ajax Cloud via mobile internet. Not connected — the hub is not connected to Ajax Cloud via mobile internet. Check the Hub BP Jeweller Cellular data connection to the internet via the mobile network.
  • Page 24 If the phone number is displayed as an Unknown number, the operator has not written it to the memory of the SIM card. The number of the SIM card installed in the second slot. To copy the number, tap on it. SIM 2 If the phone number is displayed as an Unknown number, the operator has not...
  • Page 25 It is shown only when a SIM card is installed in the hub. Selecting the installation site Fix the Hub BP Jeweller casing on a vertical surface using bundled fasteners. All the necessary holes for fastening have already been made in the casing.
  • Page 26 Installation of the control panel During installation and operation of the Ajax security system, adhere to the rules and requirements of regulatory legal acts on electrical safety. Do not disassemble the device while it is energized or use it with a damaged power cable.
  • Page 27 fixation points. One of them is in the perforated part above the tamper — it is required for tamper triggering in case of any attempt to detach the hub casing. 3. Place the Hub BP Jeweller board into the casing on the holders.
  • Page 28 . Install the lid on the hub casing and fix it with the bundled screws. 9. Check the status of the hub casing in the Ajax app . If the app shows a tamper alarm, check the tightness of the hub’s casing.
  • Page 29 ExternalAntenna to overcome obstacles of the signal. 3. In places with high levels of radio interference. This could result in the loss of connection between the hub and wireless Ajax devices or false notifications about security system jamming .
  • Page 30 . Tap on Back to save the new settings. Name Room Cellular Keypad access codes Security schedule Detection zone test Jeweller Service User guide Transfer settings to another hub Remove hub Space settings Settings can be changed in the Ajax app...
  • Page 31 Hub BP Jeweller is compatible with Ajax cameras and NVRs and with third-party cameras that support RTSP protocol or SDK integration. How to connect cameras to the Ajax system Cameras and NVRs that can be connected to Hub BP Jeweller:...
  • Page 32 RTSP or SDK Scenarios Hub BP Jeweller allows creating 32 scenarios and minimizing the human factor impact on safety. The hub can manage the security of the entire facility or group according to a schedule; activate the smoke machine if intruders enter the room;...
  • Page 33 The taking of a photo is always registered in the hub’s events feed. The shots are protected by encryption at every stage of transmission. They are stored on the Ajax Cloud server and are not processed or analyzed. Learn more...
  • Page 34 Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the purchase. If the device does not function correctly, please contact Ajax Technical Support first. In most cases, technical issues can be resolved remotely.
  • Page 35 Subscribe to the newsletter about safe life. No spam Email Subscribe...